Scot-tel Gould Marr (South) SRM9030plus User manual

SRM9030plus Mobile Radio
Transceiver MPT1327 Trunked
Operating Instructions Issue 1.1

SRM9030plus - Trunked Mobile Radio User Guide Page 2
1. INTRODUCTION Page 4
1.1 Overview Page 4
1.2 Installation Page 4
2. FRONT PANEL CONTROLS Page 5
3. MENU SYSTEM Page 6
3.1 Menu navigation Page 6
4. MAIN MENU SCREENS Page 7
4.1 Phonebook Screen Page 8
4.2 Stored Calls Screen Page 9
4.3 Recall Screen Page 11
4.4 Status Screen Page 11
4.5 Call Types Screen Page 12
4.6 Send Message Screen Page 12
4.7 Setup Screen Page 12
5. COMMON FUNCTIONS AND FACILITIES Page 13
5.1 Switch-On/Switch-Off Page 13
5.1.1 In-Service Indication Page 13
5.1.2 Volume Adjustment Page 13
6. CALL TYPES Page 14
6.1 Making a Voice Cal Page 15
6.2 Making a Status Call Page 17
6.2.2 By Dialling the Numbers Page 17
6.3 Receiving a Call Page 18
6.3.1 Receiving a Voice Call Page 18
6.3.2 Receiving a Group Voice Call Page 19
6.3.3 Incoming Status and Data Messages Page 19
6.5 DTMF Operation Page 20
7. SETUP Page 21
7.1 Setup Sub Menus Page 21
7.1.1 User Options Page 21
7.1.2 Group Page 22
7.1.3 Phone Book Edit Page 23
7.1.4 Contrast Page 24
7.1.5 Alert Volume Page 24
7.1.6 Information Page 24

SRM9030plus - Trunked Mobile Radio User Guide Page 3
8. FUNCTION BUTTONS Page 25
8.1 Alarm Page 25
8.2 Auxiliary Page 25
8.3 Call Page 25
8.4 Call Short Form Dial 1 – 4 Page 25
8.5 Clear Page 25
8.6 DTMF Mode Page 25
8.7 External Alert Page 25
8.8 Menu Page 25
9. TROUBLESHOOTING Page 26
Appendix A - Alert Tones and Messages Page 26
Appendix B - Dial Strings Page 27
Appendix A - Call Progress Page 28
Appendix B - Numbering Conventions Page 29
Appendix C - Glossary Page 30

1. INTRODUCTION
1.1 OVERVIEW
The SRM9000 Series Radios are versatile Digital Signal Processor (DSP) controlled, twoway mobile radios. The
SRM9000 Series is available in a number of frequency bands and versions for specific applications. This manual
describes the operation of the SRM9030plus Trunk Alphanumeric Display variant.
The radio consists of a Transceiver unit that may be mounted in the vehicle boot or under a seat, and an
Alphanumeric Control Unit, which is designed to mount on the vehicle console or within view and reach of the
driver. A microphone and speaker connected to the Control Head provide the audio interface. The radio is software
programmable and it can be customised to the operational requirements of your particular fleet. Your TMC Radio
representative can help in programming your radios facilities to meet your present and future requirements.
This guide describes the facilities that are currently available and can be programmed into the SRM9030plus.
1.2 INSTALLATION
As the installation of your SRM9030plus Radio is a technical and possibly hazardous operation, we recommend
that it is installed and set up for use by your dealer or an authorised installer. However, if you need information
regarding the correct procedures for installation, please refer to the SRM9000 Series Installation Instructions
supplied with the radio.
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SRM9030plus - Trunked Mobile Radio User Guide
2. FRONT PANEL CONTROLS
Button/ Control Button Function
On/Off/Volume Push knob for 2 seconds to switch the radio On or Off. Rotate
to set volume to the desired level.
Rx/Tx/Power LED Green LED when receiving, Red LED when transmitting.
Green Handset Used to place a call to the displayed identity.
Red Handset Used to end a call, backspace /clear dialstring entries and
return to the Main Menu Screen.
Keypad
Used to dial numbers and enter/edit text
Scroll Up/Down Scroll between Menu Screens
Scroll Left/Right Scroll through lists (within a Menu Screen)
Function Button
F1
These buttons can be customised for different functions.
Displayed “soft” labels indicate the button function.
Function Button
F2
Function Button
F3
Function Button
F4
Function Button
F5
This button is programmable for a special operation, e.g.
Emergency Call.
Function Button F6 On Mic. This button is programmable for a special operation.

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3. MENU SYSTEM
The SRM9030plus radio software uses a programmed Menu structure to enable the operator to access all of
the radio options. The structure of the menu (comprising up to fourteen screens) can be programmed to meet the
specific needs of individual customers. Figure 2 illustrates a sample menu structure for the radio. The order and
presence of menu items is configured by the radio Field Personality Programmer.
Any or all of the Screens can be programmed or hidden with the following provisos:
• The Phone Book Screen is always the default Screen displayed.
• The Main Menu provides access to the usual Screens required to operate the radio.
• The Setup Sub Menus provide access to the radio setup parameters.
• When options are placed in a Setup sub-menu, Setup should be offered as a sub menu in the Main Menu \
selection.
• Both the Main Menu and the Setup sub-menus can each hold up to ten Screens.
• Programming can allow any menu to be in any position.
3.1 MENU NAVIGATION
The Up/Down Arrow buttons enable you to scroll from the Main Menu through all of the Menu Screens.
The Left/Right Arrow buttons enable you to scroll through the available selections within a Menu Screen.
SRM9030plus - Trunked Mobile Radio User Guide

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SRM9030plus - Trunked Mobile Radio User Guide
Menu System Setup SubMenus
User
Options
Group
Phone
Book Edit
Contrast
Alert
Volume
Information
Network
Phone
Book
Stored
Calls
Call
Types
Recall
Status
Lists Users
ID and Name
Press the Red Phone Button
to return to the Main Menu
from any other menu
Keybeeps
Display Illumination
DTMF
= Left/Right Scroll Buttons
= Up/Down Scroll Buttons
Show
Group
Membership
Change
Phone book
Entries
Adjust
Display Contrast
Beep Tone
level settingt
Programmer File description
SW Version
Trunk ID
Radio Serial No.
Trunk Network 1/2
or
Conventional Channel
Selection
Missed Voice Calls
Received Status Messages
Received Data Messages
Voice Cals
Priority & Emergency Calls
Status Calls
Diversion Calls
Include Calls
Etc:
Last 8 Calls Placed
(last First)
List of outgoing
Status messages
OK
or
Setup
MENU SYSTEM
Figure 2 - Example Menu Navigation
Note: Not all menus shown

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• The Name Field shows the current selected entry from the Phonebook.
• Press the Left/Right Arrow buttons to scroll through the Name Field entries.
• Press the Green Handset to call the Name Field entry.
• The Message Line provides information about what the radio is doing, e.g. Call-setup, Queued, Diverted, etc.
• The RSSI Bars indicate the signal strength of the current Control or Trafc channel.
• Displayed Labels show the function of the F1…F4 buttons. Pressing one of these buttons will execute the function.
• The Keypad may be used to enter dialstrings directly.
• The Up/Down Arrow buttons go to other Menu Screens.
Several Icons can be displayed as shown below:
4. MAIN MENU SCREENS
4.1 PHONEBOOK SCREEN
The Phonebook allows calls to be made to entries from the Phonebook list.
SRM9030plus - Trunked Mobile Radio User Guide
Icons Indication
The rotating arrow icon shows that the radio is registering with the Trunk Network. It disappears when the
radio is in-service.
The envelope icon indicates that there are one or more stored calls, (in the Stored Calls screen).
The outline speaker icon indicates that speaker audio is muted, e.g. during Call Setup, NPDs, etc.
The solid speaker icon indicates that speaker audio is enabled, eg during a Call.
This icon indicates Call Pending, i.e. there is an outgoing call waiting for the radio to be In-Service.
The Chevron is shown against a function to show that it is turned ON
Phonebook Screen

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4.2 STORED CALLS SCREEN
This screen allows missed Voice calls (and received Status and Data messages) to be reviewed.
The icon will show in the Main Phonebook Screen when there is an entry in this Screen. A “Bip” tone is emitted every
few seconds when a new call or message is stored. Three different types of call can be stored. The screen display will change
depending on the type of call stored.
The displayed number (#01) shows the queued position of the entry. The most recent call is shown whenever this Screen is
displayed.
• Press Left/Right Arrow buttons to scroll through other stored calls.
• Press the Green Handset to Voice Call the originator.
• Press the Red Handset to return to the Phonebook Screen without making a call.
• Press to delete the viewed entry and return to the Phonebook Screen.
• Press to go to the Phonebook Screen with the Call Dialstring ready for editing, the keypad is enabled for this step
SRM9030plus - Trunked Mobile Radio User Guide
Missed Voice Call
Received Status Message
Received Data Message

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• When a Data call is stored the rst 14 characters of the data Message are displayed.
Press More to display the full message (up to 100 characters).
SRM9030plus - Trunked Mobile Radio User Guide
Data Message

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4.3 RECALL SCREEN
Use this Screen to review any of the last eight recently placed calls.
• Press the Left/Right Arrow buttons to scroll through the Recall list.
• Press the Green Handset to Voice call the originator
• Press the Red Handset to return to the Phonebook Screen without making a call.
• Press (Delete) to delete the viewed entry and return to the Phonebook Screen.
• Press (OK) to go to the Phonebook Screen with the Call Dialstring ready for editing
(the keypad is enabled for this step).
4.4 STATUS SCREEN
Use this Screen to view and send Status Messages from the programmed list. The screen will always open
at the last viewed message.
• Press the Left/Right Arrow buttons to scroll through the Status list.
• Press the Green Handset to Send the displayed Status to the currently selected phone book identity
• Press the Red Handset to return to the Phonebook Screen without making a call.
• Press (OK) to go to the Phonebook Screen with the Status Message Dialstring ready for editing
(the keypad is enabled for this step).
SRM9030plus - Trunked Mobile Radio User Guide
Recall Screen
Status Screen

4.5 CALL TYPES SCREEN
Use this Screen to make different types of calls.
• Press the Left/Right Arrow buttons to scroll through the available call types.
• Press the Green Handset to make the special
call to the current Phonebook identity.
• Press the Red Handset to return to the
Phonebook Screen without making a call.
• Press (OK) to go to the Phonebook Screen with the Call-Type modier ready for editing. (the keyboard is enabled
for this step).
4.6 SEND MESSAGE SCREEN
Use this Screen to send a text message to another radio user.
• Enter the message to send using the keypad.
Characters are displayed by pressing the corresponding button in a similar way
to a mobile phone. For instance, to enter a “b”, press the “ABC” button twice.
Then to enter an “i”, press the “GHI” button three times.
• To change the case from upper to lower and vice versa, press the “#” button.
• To move the cursor along the text, use the Left/Right Arrow keys.
• To delete a character, press the button.
• When the message is entered, press (OK) and use the Left/Right Arrow buttons to select the address to send it to.
• Alternatively, the address can be manually keyed in.
• Press the (OK) button to send it.
4.7 SETUP SCREEN
Use this Screen to access the other Setup submenus.
• Press (OK) or the Left/Right Arrow buttons
to show the first of the submenus, and then the Up/Down Arrow buttons to scroll these screens.
• See Section 7 for further information.
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SRM9030plus - Trunked Mobile Radio User Guide

5. COMMON FUNCTIONS AND FACILITIES
5.1 SWITCH-ON/SWITCH-OFF
• Momentarily press the On/Off/Volume Knob to switch the radio ON.
• The display will illuminate and show a ‘Welcome
Message’ and the Trunk Identity of the radio.
• After a brief time the display will revert to the Phonebook Screen,
at which time the radio is ready for use.
• Pressing and holding the On/Off knob for approximately 2s will switch the radio Off.
• On non tracking radios, the radio will automatically turn Off
after several hours of inactivity (i.e. no buttons pressed). The radio will emit
warning beeps for 10 seconds prior to switching off. Pressing any button will
reset this timer.
The radio can also be setup to switch on automatically with the Vehicle Ignition whenever the vehicle is started.
5.1.1 In-Service Indication
After switch on the radio must ‘Register’ with the Trunking Network before
it can place or receive calls. When the radio is searching for the best
channel a rotating arrow and the signal strength of the scanned channel is
displayed. When the radio has registered, the rotating arrow symbol will
disappear. The radio is said to be IN SERVICE when it is in contact with the
Network, and the arrow symbol is not displayed. A call cannot be made until the radio is IN SERVICE. The radio can queue
one call (identified by the * icon) which will be made as soon as the radio gains service.
5.1.2 Volume Adjustment
The Volume Control adjusts the speech level at the loudspeaker. Rotating the knob clockwise increases the volume and
anti-clockwise decreases the volume.
Note: The radio can be programmed so that the volume cannot be turned off completely.
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SRM9030plus - Trunked Mobile Radio User Guide

6. CALL TYPES
The Trunking System allows the user to make a number of different types of call. The SRM9030plus supports most of the
call types that can be accessed through the Trunk Network, including:
• Voice calls between Individuals or Groups
• Status Calls
• Priority and Emergency Calls
• Diversion Calls
Individual Calls.
Allow private conversations between two users.
Group Calls.
Allow different members of a group to participate in a group conversation. Any participant in the group can leave the call
individually, but only the originator can end the call.
Status Calls.
Allow a status number to be sent between users. The SRM9030plus allows text messages to be associated with up to 30
status numbers and can display these text messages when such a status is to be sent or is received.
Diversion Calls.
Allow the user to divert incoming calls to another radio, telephone, etc. Additionally the SRM9030plus can call radios that
are similarly diverted. For example, when away from their vehicle, a user can divert calls to the depot radio.
Normal, Priority and Emergency Calls.
If the channel is busy, Normal calls are placed in a queue and actioned when they reach the top of the queue. Priority calls
jump to the top of the queue unless a previous priority call is taking place. Emergency calls are actioned immediately.
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SRM9030plus - Trunked Mobile Radio User Guide

6.1 MAKING A VOICE CALL
Voice Calls may be made in two different ways:
Using Direct-Call Function Button:
• The F1….F4 or F5 buttons may be assigned as Direct-Call buttons. Pressing such a button will place a call to the
pre-programmed identity.
Keypad Entry:
• The Users ID number can be entered directly as a dialstring using the Keypad. e.g. 45# will call radio unit No 45.
• Dialstrings of up to 30 digits can be used, refer to Appendix B. for numbering convention and valid dialstrings.
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SRM9030plus - Trunked Mobile Radio User Guide

During a Voice Call
• When a call is placed, a Call Progress Message is displayed on the Message Line and the speaker emits Call Progress
tones (See Appendix A for more details).
• Both radios will “ring” and show the call setup icon .
• When the called person answers, both radios will be connected and will display the audio enabled icon.
• A conversation can now take place by each operator, in turn, pressing their Microphone PTT buttons and speaking.
• When the call is nished, either operator can end the call by:
• replacing the Microphone on its bracket
• pressing the Red Handset button.
• Pressing * then # on the keypad.
Note: If the called radio cannot be contacted (radio off or out of range) within a short period of time about 10-30 seconds,
a Radio Busy or Unavailable message is displayed and call-fail tones are emitted.
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SRM9030plus - Trunked Mobile Radio User Guide

6.2 MAKING A STATUS CALL
Status Calls allow a Status Number to be sent between users. This “status number” can have a meaning that the user
assigns to it.
e.g. 1 may mean : “On Job”
2 may mean : “At Lunch”
14 may mean : “Contact Home”, etc.
The SRM9030plus automatically associates the number with the text when a Status is to be sent.
A Status Message can be sent in a number of ways similar to making Voice Calls.
6.2.1 Using the Phonebook
To send a Status Call using the Phonebook:
• Scroll through the Phone book until the persons name is displayed (or enter the ID
number using the Keypad).
• Do NOT press #.
• Using the Up/Down Arrow buttons, scroll through to the Status Screen.
• Then use the Left/Right Arrow buttons to scroll through the entries until the desired message is displayed.
• Press the Green Handset button to send the Status Message to the selected Phonebook person (or entered number).
Note: Your radio may be set up to send all Status Messages to a fixed identity.
6.2.2 By Dialling the Numbers
If the Status Message Number and the destination ID Number are known, use the keypad to
enter the numbers in the format
*0n*x# where n is the Status Message Number, and
x is and the destination ID Number
e.g. If Status 2 (“At Lunch”) is to be sent to Andrew Jones (Identity 35) :
Enter *02*35#
Note: You cannot send a Status Message during a Voice Call.
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SRM9030plus - Trunked Mobile Radio User Guide

6.3 RECEIVING A CALL
The SRM9030plus will respond to incoming calls according to the type of call being received. There are three types of call:
• Voice Call.
• Group Voice Call.
• Status Message or Data Message.
6.3.1 Receiving a Voice Call
When a call is received the radio will ring and display the audio enabled icon.
A conversation can now take place by each operator, in turn, pressing their Microphone PTT buttons and speaking.
When the call is finished, either operator can end the call by:
• replacing the Microphone on its bracket, or
• pressing the Red Handset button.
• pressing * then # on the keypad.
If a call is not answered or the Caller cancels the call,
details of the call are entered in the Stored Calls Screen, refer to Section 4.2.
Notes:
1. The SRM9030plus responds in the same manner as above for Priority and Emergency calls. Emergency Calls show
Emergency on the display.
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SRM9030plus - Trunked Mobile Radio User Guide

6.3.2 Receiving a Group Voice Call
A Group Voice Call differs from an individual call in that the operators do not answer the call. All radios that are members
of the Group automatically connect to the group call. While in a Group Call, all operators can PTT, in turn, and talk to each
other. Only the Originator can Clear the call. Any operator can leave the Group Call in the same manner as ending a normal
voice call, refer to Section 6.3.1.
Notes:
1. Operators who leave a Group Call are returned to that Group Call after a short period of time. This “Late Joiner”
Network facility allows users that were previously engaged on another call, to join a Group Call that is in progress.
6.3.3 Incoming Status and Data Messages
Incoming Status and Data Messages are stored, and can be viewed, in the Stored Calls
Screen, refer to Section 4.2.
If not already displayed, the icon appears on the Main Phonebook Screen and a short
‘bip’ is emitted to alert the user that a new message has been received.
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SRM9030plus - Trunked Mobile Radio User Guide

6.5 DTMF OPERATION
When the DTMF facility is enabled, (refer to Section 7.1.1), the keypad is automatically switched to DTMF mode whenever a
Voice Call occurs. In this mode you can send DTMF tones for activating functions via a Voice Call or telephone connection.
Tones are generated using the keys 0…9 # and *.
Note: When DTMF is enabled, the keypad cannot be used to make Include calls.
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SRM9030plus - Trunked Mobile Radio User Guide