Seagate Personal Cloud SRN21C User manual

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Seagate Personal Cloud 2-Bay User
Manual
Model SRN21C!!

Seagate Personal Cloud 2-Bay User Manual
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© 2014 Seagate Technology LLC. All rights reserved. Seagate, Seagate Technology, the Wave
logo, and Seagate Media are trademarks or registered trademarks of Seagate Technology LLC, or one
of its affiliates. iPod, iPad, iPhone, Time Machine, Safari, and Mac are trademarks or registered
trademarks of Apple Computer, Inc. and used to indicate compatibility. All other trademarks or
registered trademarks are the property of their respective owners. When referring to hard drive
capacity, one gigabyte, or GB, equals one billion bytes and one terabyte, or TB, equals one thousand
billion bytes. In addition, some of the listed capacity is used for formatting and other functions, and
thus will not be available for data storage. Quantitative usage examples for various applications are for
illustrative purposes. Actual quantities will vary based on various factors including file size, file format,
features, and application software. Seagate reserves the right to change, without notice, product
offerings or specifications.
Seagate Technology LLC
10200 S. De Anza Blvd.
Cupertino, CA 95014
USA
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Seagate Personal Cloud 2-Bay User Guide
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Table of Contents
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Seagate Personal Cloud 2-Bay User Manual
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Seagate Personal Cloud 2-Bay User Guide
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Welcome to Your Personal Cloud 2-Bay
Thank you for purchasing the Seagate Personal Cloud 2-Bay. You and everyone in your
household can create a centralized media library and safeguard your important files in one
location.
With Seagate’s free apps, your content is safe and available to you no matter where you are.
Seagate Dashboard—Create backup plans to ef-
fortlessly and automatically back up content from your
PC.
Seagate Dashboard—Create and maintain your
media library on your PC or Mac with the Smart Copy
feature.
Seagate Mobile Backup—Back up your mobile de-
vices to your Personal Cloud 2-Bay.

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Seagate Media—Stream your media library to your
mobile devices, Smart TVs, and other media devices.
Backup Manager—Back up to the cloud and sync
with cloud services.
Backup Manager—Back up your backups to USB
attached storage or another network attached storage
device.
System Requirements
Before you begin setting up your Personal Cloud 2-Bay, read through these instructions and
specifications and review the safety guidelines.

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{Link “safety guidelines” to the Safety Guidelines section.}
What’s in the Box?
Make sure that you have these items. If not, contact Seagate Customer Support.
{http://www.seagate.com/www/personalcloud-support/}
Hardware Requirements
Your router must have one 10/100/1000 Ethernet port.
Software Requirements
• Windows®10, 8.1, Windows 7, and Windows Vista®
• Mac OS®X v10.7 or later
Internet Requirements
• Internet connection for activation and online file access and sharing
One of these web browsers:

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• Internet Explorer®9.x or later
• Firefox®5.x or later
• Chrome 11.x or later
• Safari®5 or later
Connect Your Personal Cloud 2-Bay
1. Using the supplied Ethernet cable, connect your Personal Cloud 2-Bay to your Wi-Fi
router.
2. Attach the power adapter to the Personal Cloud 2-Bay power port, and plug the adapter
into a power outlet.
While powering up, the LED on the top of the device quickly flashes white. When the LED
is a solid white, the device is connected to the Internet and ready to use. For more in-
formation about the LED behavior, see LED Behavior.
{Link “LED Behavior” to LED Behavior}

Seagate Personal Cloud 2-Bay User Guide
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Owner Setup
When you set up your Personal Cloud 2-Bay, you also create the owner account. The owner
adds users, manages the devices services, such as iTunes, and manages device settings,
such as power management.
If you followed the quick start guide and were successful setting up your device and adding
your owner account, you can start adding users.
{Link “adding users” to Adding and Managing Users}
Set Up Your Owner Account
1. Access your Personal Cloud 2-Bay.
• PC—In Windows or File Explorer under Networks, click PersonalCloud.
• Mac—In Finder under Shared, click PersonalCloud.
Note: If your computer does not detect your Personal Cloud 2-Bay , see the
Troubleshooting section for guidance. {Link “Troubleshooting” to Troubleshooting}
2. Double-click the Public folder on the right side, and then double-click Personal Cloud
2-Bay.
The Welcome screen opens in your web browser.
Note: You can also access your Personal Cloud 2-Bay through the Seagate Dashboard
desktop icon. Learn more about the Seagate Dashboard. {Link Seagate Dashboard to
http://www.seagate.com/services-software/apps/seagate-dashboard-software/}
3. Accept or change your storage settings.
By default, your Personal Cloud 2-Bay is configured for maximum protection. This means
that all of the data you copy to your device is stored on one disk, and a copy of that data
is stored on the second disk. This configuration provides the greatest protection, but does
reduce the total capacity of storage on your drive. In the event of a disk failure, you can
replace the failed disk and continue to use your Personal Cloud 2-Bay.
To use all of storage available on your device, select Maximum capacity. This option
allows you to use all available storage (8 TB), but offers no data protection.
Note: If you change the configuration of your Personal Cloud 2-Bay after you have created
your media library or backed up computers in your home, you will lose your data. You’ll need
to copy all data offline before you reconfigure your device to a different storage setting.
3. Enter your email address and create a password.
If you have registered with Seagate before, you can use the same email address and
password.

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Your Personal Cloud 2-Bay creates your:
• Username, which allows you to access your private folder, manage users, and
manage device settings
• Private folder where you can store personal content
• Seagate Access account, which allows you to access your Personal Cloud 2-Bay
remotely and enable remote access for other users
A message is sent to your email account with the confirmation code needed to activate
your Seagate Access account.
Note: Check your spam folder if you don’t find an email in your Inbox.
4. Enter the confirmation code and complete your owner information.
You also need to confirm your Seagate Access account before you can give other users
remote access.
5. Click Finish.
The Personal Cloud 2-Bay Welcome tour opens. Take a moment to complete the tour to
learn about Personal Cloud 2-Bay features.
The Personal Cloud 2-Bay management page opens.
6. You are now ready to:
• Add user accounts. {link entire line to Users}
• Begin building your media library {link entire line to Media Library}
• Protect your important documents {link entire line to Backup}
• Manage your Personal Cloud 2-Bay {link entire line to Owner Administration}

Seagate Personal Cloud 2-Bay User Guide
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Adding and Managing Users
The Personal Cloud 2-Bay owner can add and manage users.
Open the Users page
1. Access your Personal Cloud 2-Bay.
• PC—In Windows or File Explorer under Networks, click PersonalCloud.
• Mac—In Finder under Shared, click PersonalCloud.
2. Double-click the Public folder on the right side, and then click My Personal Cloud
2-Bay.
3. Sign in with your username and password.
4. Click Device Manager and then click Users.
Add users
As the owner, you can invite people at home and outside of your home network to use your
Personal Cloud 2-Bay.
1. Open the Users page.
{Link entire line to Open the Users page}
Note: If you want to enable remote access and you haven’t confirmed your Seagate
Access account, do so now by clicking Confirm Email.
2. Click Add user.
You can add two types of users:
• Local—A user who has access to your home network and can also have remote
access to your Personal Cloud 2-Bay when away from home. A local user has a
password-protected private folder that can be accessed at home and away from
home.
• Remote—A user outside of your home network who can remotely access your
Personal Cloud 2-Bay. A remote user does not have a private folder.
3. Complete the New User form.
An email with instructions is sent to the new user. Users should check their Spam folder if
they have not received their email invitation.

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Manage remote access for an existing user
The owner can manage remote access on a user-by-user basis. Remote access allows users
to access content while away from home.
You can also control remote access for all users.
{Link “control remote access for all users” to Control remote access for all users}
To manage remote access for a specific, existing user:
1. Open the Users page. {link entire line to Open the Users page}
Note: If you want to enable remote access and you haven’t confirmed your Seagate
Access account, do so now by clicking Confirm Email.
2. Click the dot under Seagate Access.
Seagate Access is on
The owner has invited a user to create a Seagate Access, but the process is not
complete.
Seagate Access is off
A yellow dot indicates a pending status. You have invited the user to create a Seagate
Access account and the Personal Cloud 2-Bay is waiting for the user to complete the
process.
Edit a user
Only the Personal Cloud 2-Bay owner can change a user’s username and email address.
Both the owner and user can change the user’s private folder password, as described in
Passwords. (link “Passwords” to Passwords)
1. Open the Users page. (link entire line to Open the Users page)
2. Click the item you want to change.
• Username—Changing the username also changes the user’s private folder name.
• Password—Changes only the user’s private folder password. The Seagate Access
password used to remotely access your Personal Cloud 2-Bay does not change.
• Email address—The email address is the user’s Seagate Access ID, which is used to
remotely access your Personal Cloud 2-Bay.
Delete a user
The Personal Cloud 2-Bay owner can delete all user accounts. Deleting a user account also
deletes the user’s private folder and its contents.

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If the user has created backup plans through the Backup Manager, the backups are also
deleted. For more information, see Backups. (link “Backups” to Backups)
1. Open the Users page. (link entire line to Open the Users page)
2. Place the cursor to the right of the Seagate Access column in the user’s row, and click the
X.
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Public and Private Folders
Your Personal Cloud 2-Bay has a Public folder that anyone can use and a private folder
where each local user can store personal content that others cannot see.
What’s the difference?
Everyone on your home network can access the Public folder. Anyone who has been given a
Seagate Access account to the storage device can also access the Public folder. Use the
Public folder for files you want to share and for your centralized media library.
A private folder is created for each local user account and is password protected. Use your
private folder to back up content that you don’t want to share with others.

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Which folder to use
Public folder
Create your media library in the Public folder and copy any data that you want to share to the
Public folder so that you and others can access it. See Media Library. (link “Media Library” to
Media Library)
Private folder
Back up your content to safeguard against computer malfunctions. Content backed up to the
Public folder can be viewed by anyone who has access. No one but you can view content
backed up to your private folder. You can back up your computer and mobile devices using
Seagate Dashboard software and Seagate Mobile Backup apps. You can also back up your
backups by creating backup and sync plans in the Personal Cloud 2-Bay with Backup
Manager
For information on Seagate Dashboard and Mobile Backup apps, visit the Seagate
Dashboard page. (link “Seagate Dashboard” to
http://www.seagate.com/services-software/apps/seagate-dashboard-software/
For information on backing up your backups, see Backing Up and Syncing Content.(link
“Backing Up and Syncing Content” to Backing Up and Syncing Content)
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Media Library
You can use your Seagate Personal Cloud 2-Bay to centralize your media. Everyone with access
can copy their media to the library and stream content in the library on devices throughout your
home and away from home.
Create and maintain your media library
Music, movies, and photos—you and other household members probably each have media files on
multiple devices. You can consolidate your media in one place on your Personal Cloud 2-Bay for
sharing and easy maintenance.
Copy your media library to the Public folder on your Personal Cloud 2-Bay. You can easily stream
the content on your other devices using the Seagate Media app, which only accesses the Public
folder.
Before you copy your media to your Personal Cloud 2-Bay from your computer, Seagate recom-
mends that you connect your computer directly to your router instead of using a Wi-Fi connection.
Wi-Fi speeds are not ideal for copying large quantities of files.
To copy content from your
You need to
Computer
Install Seagate Dashboard on your computer, and create a Smart Copy plan that
continuously updates your media library on your Personal Cloud 2-Bay.
link “Install Seagate Dashboard” to
http://www.seagate.com/services-software/apps/seagate-dashboard-software/.
Mobile device
Install Seagate Media on your mobile device from your app store, and set up Auto Up Upload.
Auto Upload is located in the Settings menu of the Seagate Media app.
It backups up photos and videos only over Wi-Fi.
External device
Plug the device in to the USB port on your Personal Cloud 2-Bay, and drag and drop content from
your external device.
Stream media content
You can stream your centralized media library from the Public folder on your Personal Cloud 2-Bay
throughout your home on a variety of devices and remotely on your mobile devices.
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Stream media at home
To stream content to your
You need to
Apple TV
The DLNA service is turned on by default on your Personal Cloud 2-Bay.
1. Ensure that the DLNA service is turned on through Device Manager >
Services.
2. Install the Seagate Media app on your mobile device.
3. Connect your mobile device to your Personal Cloud 2-Bay.
(Your mobile device and Personal Cloud 2-Bay must be on the same home
network.)
4. Launch the Seagate Media app.
5. Use the Apple TV remote to select the local network from the list or to
enter local network's name if the network is hidden.
(Your Apple TV must be on the same home network as your Personal
Cloud and mobile device.)
6. Enter your password if requested. The Apple TV connects to the router.
7. Enable Airplay.
Swipe up from the bottom of your mobile device to access
Control Center. Select your Apple TV.
Tip: Make sure Mirroring is off for Videos and Music.
8. Select a movie or song in the Seagate Media app and click Play.
The Airplay icon appears on the far right, beside the "Forward" button.
The movie or song plays on the TV connected to your Airplay device.
Chromecast
1. Configure Chromecast on your TV and Wi-Fi per the manufacturer's
instructions.
2. Install Seagate Media on your mobile device.
3. Tap the cast icon and choose video, photo, or music to start casting.
DLNA Certified device
The DLNA service is turned on by default on your Personal Cloud 2-Bay.
1. Connect your DLNA Certified device and your Personal Cloud 2-Bay to the
same Wi-Fi network.
2. Consult your DLNA Certified device's instructions.
3. Generally, DLNA provides a menu showing available devices.
Select your Personal Cloud 2-Bay.
Your DLNA Certified device loads the content it is able to play from your
Personal Cloud 2-Bay.
iTunes
Turn on the iTunes service.
1. In the Device Manager, click Services.
2. Place your mouse over the iTunes service. Click the Edit menu that
appears, and then click Start.
3. Start iTunes on your computer.
4. Open Preferences. (On a Mac keyboard, press command+comma.
In iTunes on your PC, select Preferences from the Edit menu).

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5. Click the General tab and ensure that Shared Libraries is checked.
6. Open the menu sidebar (View > Show Sidebar)
7. Under Shared, select PersonalCloud
To learn how to copy your iTunes library to your Personal Cloud 2-Bay, visit the
Seagate Personal Cloud 2-Bay support page.
{link “Seagate Personal Cloud 2-Bay support page” to
http://www.seagate.com/www/personalcloud-support/}
LG TV
1. Turn on your LG TV.
2. Connect your LG TV and your Personal Cloud 2-Bay to the same Wi-Fi
network.
3. Install the Seagate Media app on your mobile device.
4. Connect your mobile device to your Personal Cloud 2-Bay.
5. Tap the cast icon and choose video, photo, or music to start casting.
Roku
There are two ways to enjoy content on Roku.
1. Install Roku Media Channel from the Roku app store and connect to
your Personal Cloud 2-Bay through the app.
2. Install the Seagate Media app on your mobile device. Connect your
Roku device and Personal Cloud 2-Bay to the same Wi-Fi network.
Tap the cast icon and choose video, photo, or music to start casting.
Samsung Smart TV
Install Seagate Media from the Samsung app store and connect to your
Personal Cloud 2-Bay through the app.
Stream media away from home
To remotely stream content to your
You need to

Seagate Personal Cloud 2-Bay User Guide
19
iOS or Android media device
Install the Seagate media app.
Seagate recommends that you install the Seagate Media
app on your mobile device for optimal access and viewing
of your media. The Seagate Media app contains a remote
access module that allows you to sign in to your Seagate
Access account and access your Personal Cloud 2-Bay
media library.
Note: You must create your Seagate Access account on
your Personal Cloud 2-Bay before you can sign in through
the Seagate Media app.

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Mac and PC computer
Install Sdrive, an application that you use to access con-
tent on your Personal Cloud 2-Bay.
1. Go to the Sdrive home page and install the Sdrive
client on your computer.
{Link “Sdrive home page” to
http://nassupport.seagate.com/CSO_sdrive_Homepage }
2. Open Sdrive.
3. Create a new account.
Sdrive sends an email confirming the account.
4. Launch the Sdrive application and sign in.
5. Open the Sdrive application:
•Windows: Right-click the Sdrive icon in the system tray.
•Mac: Left-click the Sdrive icon in the menu bar.
3. Select your Personal Cloud and select Add to Sdrive.
Enter your Personal Cloud 2-Bay username and pass-
word.
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