Seagate Exos E 2U12 Series User manual

Exos® E 2U12, 2U24, 5U84 Series Getting Started
Part Number 204936700-00, A • December 2022
Thank you for purchasing a Seagate storage product. This document provides an overview of product setup tasks and identifies
locations for information you need to accomplish each task in product documentation.
WARNING! Non-compliance could void your warranty. To safely mount the storage enclosure in a rack cabinet, you must
follow all directions exactly as specified in the identified hardware documentation. Retain original packaging materials for use with
returns. For storage enclosure returns, the master container must ship on a pallet.
Product setup
Seagate requires the person using these instructions to be a qualified technician, trained to perform installation and maintenance
of Seagate storage products. Use the Rackmount Guide and the video to direct you during initial installation.
For help, contact Technical Support at 1-800-SEAGATE or email [email protected]. You must provide the following data:
lIssue subject and detailed issue
description
lProduct type and serial number
lPart number of product or FRU experiencing a fault
condition
lSystem logs related to the fault condition
Shipkit item Quantity
Storage enclosure with or without drive modules 1
Accessory kit * 1
Railkit box 1
Optional SFP packs 2
*All power cords, included or obtained, must comply with applicable Seagate standards and requirements.
Installation checklist
Read this entire section before you begin. You must adhere to all safety requirements prior to and during installation.
WARNING! Do not attempt to install the 5U expansion enclosure into the rack cabinet with drive modules preloaded in the
slots. Serious injury and damage could result. Unload any drive modules in enclosure slots to a static-protected area. Do not
further lighten the enclosure by removing other components.
Installation prerequisites and safety guidance
1. Clear the site for installation and secure a static-protected area for unpacking the enclosure in that area.
2. Move the enclosure onto a suitable mechanical lift with two (2U) or three people (5U, using included belt straps).
3. Use a mechanical lift for positioning the enclosure and mounting it into the rack cabinet. Do not use a vacuum lift. To maintain
personal and equipment safety, do not use any other method to support the weight of the enclosure.
4. Maintain adequate enclosure clearances, both front and back.
5. Prior to handling all drive modules in carriers (DDICs), make sure you are static-compliant.

Use this checklist, performing each task only in the sequence presented after successful completion of the prior step.
Step Task Reference Location*
1 Complete all installation prerequisites Identified above GS
2 Unpack the enclosure Unpack and prepare the 2U or 5U enclosure topic RG
3 Prepare the site for installation into the rack cabinet Unpack and prepare the 2U or 5U enclosure topic RG
4 For rackmount installation, temporarily move any drive
modules not installed in the enclosure to a static-
protected area
For rackmount installation, temporarily move to a static-
protected area any drive modules not installed in the
enclosure
RG
5 Install the rackmount kit in the rack cabinet Install the 2U or 5U enclosure rackmount rail kit topic RG
6 Mount the enclosure into the rack cabinet Mount the 2U or 5U enclosure into the rack cabinet topic RG
7 Install drive modules in carriers (DDICs) in the enclosure Populate the 2U or 5U enclosure topic RG
8 (Optional) Install any additional expansion enclosures Follow same process for chassis installation to this step RG
9 Test for safety electrical earth connection Test enclosure electrical earth connection topic HIMG
10 Connect all host and any expansion data cables Route 2U or 5U enclosure power cords and data cables
topic
HIMG
11 Connect all power cords
*See the Product documentation and support section for a complete list of all related documentation.
Product documentation and support
To obtain documentation, videos, and product information, visit www.seagate.com/support/data-storage-systems/.
Content description Document Seagate QR codes
Enhancements, known issues, and updates Release Notes Documentation,
Support
2U documentation,
support
5U documentation,
support
Installation of the rail kit and enclosure into a rack Rackmount Guide*
Initial installation of hardware and component replacement Hardware Installation and Maintenance Guide
Regulatory compliance, safety, and disposal information Compliance, Safety, and Disposal Guide
*Printed document included in the shipkit
© 2022 Seagate Technology LLC or its affiliates. All rights reserved. Seagate, Seagate Technology, and the Spiral logo are registered trademarks of Seagate
Technology LLC in the United States and/or other countries. Exos is either a trademark or a registered trademark of Seagate Technology LLC or one of its affiliated
companies in the United States and/or other countries. All other trademarks or registered trademarks are the property of their respective owners. Seagate reserves the
right to change, without notice, product offerings or specifications.