Seagate MARATHON 810 User manual

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Marathon 810 (ST9816AG)
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ATA Interface Drive
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Installation Guide
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©1996 Seagate Technology, Inc. All rights reserved
Publication Number: 36336-201, Rev. A, February 1996
Seagate, Seagate Technology, the Seagate logo, SeaFAX, SeaFONE
and SeaBOARD are registered trademarks of Seagate Technology, Inc.
SeaTDD is a trademark of Seagate Technology, Inc. Other product
names are registered trademarks or trademarks of their owners.
Seagate reserves the right to change, without notice, product offerings
or specifications. No part of this publication may be reproduced in any
form without written permission from Seagate Technology, Inc.
Contents
Read before you begin ... . . . . . . . . . . . . . . . . . . 1
Hardware Configuration . . . . . . . . . . . . . . . . . . 2
Configuring the drive . . . . . . . . . . . . . . . . . . 2
Attaching cables . . . . . . . . . . . . . . . . . . . . 3
Mounting the drive . . . . . . . . . . . . . . . . . . . 3
Software and system configuration . . . . . . . . . . . . 5
About Disk Manager software . . . . . . . . . . . . . 5
Configuring your system BIOS . . . . . . . . . . . . . 7
Installing Disk Manager . . . . . . . . . . . . . . . . . 8
Manual formatting and partitioning . . . . . . . . . . 10
Partitioning . . . . . . . . . . . . . . . . . . . . . . 10
Installation troubleshooting . . . . . . . . . . . . . . . 12
General troubleshooting procedures . . . . . . . . . 12
Specific Troubleshooting Procedures . . . . . . . . . 14
Compatibility notes . . . . . . . . . . . . . . . . . . 18
Technical support services . . . . . . . . . . . . . . . . 19
Storing and shipping your drive . . . . . . . . . . . . . 22

Read before you begin ...
Note. To use the free Disk Manager software that is provided
on this drive, you need a bootable DOS system diskette
and a blank 1.4-Mbyte diskette.
Static discharge. Observe the following precautions:
•Before handling any components, put on a grounded wrist strap.
•Use antistatic padding on all work surfaces.
•Avoid static-inducing carpeted areas.
•Keep the drive inits static-shielded bag until youare ready to
completetheinstallation.Donotattachanycablestothedrive
while it is in its static-shielded bag.
•Handle the drive by its edges or frame.
•Do not touch the I/O connector pins or the circuit board.
Drive handling. The drive is extremely fragile—handle it with
care. Do not attach labels to any part of the drive.
Inspection. Observing the static-discharge and handling pre-
cautions listed above, inspect the drive. If it appears to be
damaged, call your distributor or dealer immediately.
Maintenance and repair. Seagate® drives do not require main-
tenance.Thehead/discassemblyissealed;ifyoubreaktheseal,
Caution. Donotpartitionorformatthisdrivebeforeremoving
thefreeDiskManagersoftwarethatisstoredonthe
drive.
Without this software your computer may not
be able to access the full capacity of the Marathon
810.
For details, see “About Disk Manager soft-
ware” on page 5.
Marathon 810 Installation Guide, February 1996 1

you void the warranty. Seagate customer service centers are the
only facilities authorized to repair Seagate drives. Seagate does
not sanction any third-party repair facilities.
Warranty. See your authorized Seagate distributor or dealer.
With regard to Disk Manager and SEG32BIT.386software,there
are no warranties, express or implied, including warranties of
merchantability or fitness for a particular purpose. All such war-
ranties are expressly and specifically disclaimed.
Application. This drive uses the ATA interface and is designed
for IBM AT and compatible personal computers. It is intendedfor
use with UL-listed computers or similar products.
Hardware Configuration
Configuring the drive
1. Put on a grounded wrist strap. Wear the grounded wrist
strap throughout the installation procedure.
2. Installmaster/slavejumpers.Inatwo-drive system, youneed
to designate one drive as the master, or drive 0, and the other
driveastheslave,ordrive1.Todothis,installthemaster/slave
jumpers as shown in Figure 1. In a one-drive system, configure
the drive as a master (no jumpers installed).
Alternatively, you can configure the drive as a master or
slave using the cable select option. Cable selection re-
quires a special drive interface cable that grounds pin 28
(CSEL) on one of its two drive connectors. If you attach the
drive to the grounded CSEL connector, it becomes a mas-
ter. If you attach the drive to the ungrounded CSEL con-
nector, it becomes a slave. To use this option, the host
system and both drives must support cable select, andboth
drives must be configured for cable select. To configure a
2 Marathon 810 Installation Guide, February 1996

Marathon 810 for cable select, install both master/slave
jumpers, as shown in Figure 1 on page 4.
Attaching cables
This driveis designed for a host computer that supplies interface
signals and +5V power through a single 44-pin connector and
cable. If your computer has a fixed connector that attaches
directly to thedrive, skip ahead tothe following section, “Mount-
ing the drive.” Otherwise, attach the interface/power cable
as described below.
1. Turn off the computer and remove the battery.
2. Put on a grounded wrist strap.
3. Open your computer case. See your system manual for
instructions.
Caution. Special training or tools may be needed to service
laptopandnotebookcomputers.Insomecases,open-
ing the case may void your warranty.
4. Connect the 44-pin interface/power cable. Match pin 1 of
the cable to pin 1 of the interface connectors on the drive and
on the computer. Pin 1 is usually denoted by a stripe along
one edge of the cable. The location of pin 1 on the drive
interface connector is shown inFigure 1 on page 4. The cable
should be no longer than 18 inches (0.457 meters).
Caution. The printed-circuit cables used in laptop computers
are very delicate. Be careful not to tear them.
Mounting the drive
Mount the drive securely in the computer using M3X0.5 metric
screws in the four bottom mounting holes or the four side mounting
holes. You can mount the drive in any orientation. Be careful not to
strain or crimp the interface/power cable.
Marathon 810 Installation Guide, February 1996 3

Master/slave
configuration jumpers
Circuit board
Pin 1
Pin 20 removed for keying
Note. Drive is shown with
circuit board up.
B D
A C
Drive is master; slave may be detected using DASP– signal
Drive is master; Seagate slave drive present
Drive is slave; Seagate master drive present
Use CSEL pin grounding to differentiate master from slave

Figure 1. ATA interface connector and master/slave
configuration jumpers
4 Marathon 810 Installation Guide, February 1996

Caution. To prevent damage to the drive while mounting, take
the following precautions:
•Be careful not to bend the drive connector pins, especially
when plugging the drive into a fixed connector.
•Use mounting screws of the correct size and length.
•Gently tighten the mounting screws—do not apply more than
3 inch-pounds of torque.
•Do not insert mounting screwsmore than 0.15 inches into the
mounting holes.
Note. This drive meets industry-standard MCC mounting speci-
fications. When installing this drive in a fixed-mounting
application, you must use MCC-compatible connectors
and mounting hardware. If the mounting holes in your
computer do not line up with the mounting holes on the
drive, your computer may not be MCC-compatible.
Software and system configuration
About Disk Manager software
Many DOS-based computers cannot access more than 528
Mbytes on a single drive unless the host system:
•supportsandisconfiguredforLBAaddressingorforextended
CHS addressing,
or
•contains a specialized drive controller,
or
•runs BIOS-translation software.
Seagate provides a BIOS-translation program, Ontrack Disk
Manager, with the Marathon 810. This software not only allows
older computers to access the full capacity of the drive, but can
be used to rapidly partition and format the drive, even on newer
computers that do not require BIOS-translation software.
Marathon 810 Installation Guide, February 1996 5

Before you can run the Disk Managersoftware you must transfer
it from yournew hard disc onto a blank, bootablediskette in drive
Aof your computer (the program can only be run from drive A).
Creating a blank bootable diskette
1. Boot your computer using a bootable DOS system diskette
or bootable hard drive that contains the DOS program
FORMAT.COM.
Note. You must use a single version of DOS throughout the
installation and configuration process.
2. Type format a: /s then press ENTER.
3. Follow the instructions on the screen: Insert a new 1.4-Mbyte
diskette into drive A, and then press ENTER. The formatting
process may take several minutes.
Transferring the Disk Manager software
Note. Before you can transfer your Disk Manager software, you
must set all jumpers, attach all cables, and mount your
drive in thecomputer, as described on pages2 through5.
1. Reboot your computer using the blank, bootable diskette on
which you plan to store the Disk Manager software.
2. Run your computer’s system setup program (sometimes
called BIOS or CMOS setup). See your computer or mother-
board manual for system-specific instructions.
3. Within the system setup program, configure your new hard
drive as Drive Type 2, or enter the following values for a
user-definable drive type: 615 cylinders, 4 heads, and 17
sectors per track.
Note. These settings are temporary. They allow you to access
the drive-support software on your new hard disc.
6 Marathon 810 Installation Guide, February 1996

4. Reboot your computer again using the blank, bootable diskette.
5. You should now be able to access the software on your new
hard disc. If your new hard driveis drive C, typec:\seamove
to transfer the disc support software. Use a different drive
letter if necessary.
TheSEAMOVEprogramtransfers thedrive-support filesfrom
your new harddisc to your blank, bootable diskette in drive A.
After all the files have been transferred, SEAMOVE deletes
all the files from the hard drive, along with the temporary
partitionthatheldthem.YoumustthenrunDiskManagerfrom
your bootable software diskette to access the full capacity of
your drive.
Configuring your system BIOS
1. Restart your computer (again!) from a bootable diskette, and
enter your system setup program as described previously.
2. Within the system setup program, make sure that the correct
drive type is listed for each ATA hard drive in your computer.
Some newer computers can automatically determine drive-
type characteristics if you select the
Auto drive-type setting.
If your computer does not provide this option, you must
manually enter the number of
cylinders , heads and sectors
per track
for your new drive, as shown in the table below.
Cylinders 1,571
Heads 16
Sectors per track 63
Total sectors 1,583,568
Bytes per sector 512
Capacity 810.7 million bytes
Marathon 810 Installation Guide, February 1996 7

Note. The system setup program may request information on
thedrive’swriteprecomporlandingzone.Youdonotneed
to enter any values for these parameters because your
Seagate drive does not use them.
4. Save your drive-type settings, exit the systemsetup program,
and reboot your computer using the DOS diskette.
Installing Disk Manager
Note. If you do not want to use the Disk Manager software, turn
to “Manual Formatting and Partitioning” on page 10.
1. Insert your bootable software diskette in drive A.
2. At the DOS prompt, typea:\dm and press ENTER to start Disk
Manager.
3. Follow the instructions on your computer screen. From the
main menu, select
(E)asy Disk Installation and press ENTER.
4. At this point, Disk Manager lists all the ATA hard drives thatit
can recognize on your system. You should see your new
Seagate drive and your old hard drive (if any). If either hard
drive is not recognized, exit Disk Manager and turn off your
computer.Checkallcables,jumpersandBIOSsettings.Then
run Disk Manager again.
5. If Disk Manager recognizes all your drives, select the new
drive you want to install and pressENTER. Disk Manager now
formats and partitions your new drive.
6. Follow the instructions on the Disk Manager post-installation
screens.
7. You’re done!
8 Marathon 810 Installation Guide, February 1996