Seagate MEDALIST 1270 User manual

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Medalist 1270
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ATA Interface Drive
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Installation Guide
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© 1995 Seagate Technology, Inc. All rights reserved
Publication Number: 36315-001, Rev. A, July 1995
Seagate, Seagate Technology and the Seagate logo are
registered trademarks of Seagate Technology, Inc. Medalist,
SeaFAX, SeaFONE, SeaBOARD and SeaTDD are trademarks
of Seagate Technology, Inc. EZ-Drive and Maximum Overdrive
are trademarks of Micro House International,Inc. Other product
names are registeredtrademarks or trademarks of their owners.
Seagate reserves the right to change, without notice, product
offerings or specifications. No part of this publication may be
reproduced in any form without written permission from Seagate
Technology, Inc.
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . 1
Before you begin... . . . . . . . . . . . . . . . . . . . . . 3
Configuring the drive . . . . . . . . . . . . . . . . . . . . 5
Attaching the cables . . . . . . . . . . . . . . . . . . . . 9
Mounting the drive . . . . . . . . . . . . . . . . . . . . . 10
Transferring the software from the drive . . . . . . . . . 11
Determining if your BIOS accepts more than
528 Mbytes . . . . . . . . . . . . . . . . . . . . . . . . 13
Solutions for surpassingthe 528-Mbyte barrier . . . . . . 13
Configuring the computer . . . . . . . . . . . . . . . . . 14
Using the installation software . . . . . . . . . . . . . . 14
Standard setup . . . . . . . . . . . . . . . . . . . . . . 18
Dual-drive emulation installation . . . . . . . . . . . . . 19
Partitioning and formatting the drive . . . . . . . . . . . 20
Windows 32-bit disk access . . . . . . . . . . . . . . . . 22
Basic troubleshooting . . . . . . . . . . . . . . . . . . . 24
Advanced troubleshooting . . . . . . . . . . . . . . . . 25
Technical support services . . . . . . . . . . . . . . . . . 31

Introduction
Thank you for choosing a Seagate® drive. The purpose of this
guide is to assist you with installing your new hard drive. Its
organization outlinesthecomplete installation process from han-
dling the drive and drive application in Before you begin... to
offering troubleshooting suggestions andtechnical support infor-
mation. The topics discusses are:
•Handling your drive (see Before you begin...)
•Configuring the drive
•Attaching cables to the drive
•Mounting the drive
•Configuring the computer
•Troubleshooting
•Where to call for Seagate technical support
Seagate provides installation software, EZ-Drive, and a 32-bit
disk access driver for Windows, SEG32BIT.386, that allows the
computer to surpass the 528-Mbyte barrier when it is imposed.
The software is stored on the drive and must be transferred to a
diskette in Drive A before you partition and format the drive. A
program called Seamove is provided to make the transfer easy.
We hope your installation goes smoothly, but if complications
arise,alistofcommon symptomsandsolutionsisprovidedinthe
troubleshooting section. If the problem persists, contact your
dealerfirst.Your dealerisfamiliarwith systemintegrationandthe
conflicts that arise. If you need additional help or information
about Seagate products, Seagate technical supportnumbers are
provided.
Medalist 1270 Installation Guide, July 1995 1

Drive features
Feature ST31270A
Formatted Capacity 1,282.8 Mbytes
Cylinders 2,485
Heads 16
Sectors 63
Average seek time 12 msec
Cache (segmented) 256 Kbytes
Spindle speed 4,500 RPM
Internal transfer rate (Mbits per sec max.) 29.6 to 57.2
External transfer rate1
(Mbytes per sec max.) 16.6
LBA Supported
Multiple block read/write Supported
PIO modes 0, 1, 2, 3, 4
Multiword DMA modes 0, 1, 2
Power-management Supported
1. To achieve the maximum transfer rate, your computer must have
hardware that supports PIO mode 4 or multiword DMA mode 2. If the
native hardware does not support these modes, you can upgrade your
system with a host adapter. See your computer reseller for details.
2 Medalist 1270 Installation Guide, July 1995

Before you begin...
Note. Throughout this manualtheMedalist 1270is referred to by
its model number, ST31270A.
Drive handling. Your drive is vulnerable to damage from rough
handling and static discharge. Do not drop your drive. Do not
remove the seals and labels on the drive. The drive warranty is
voided if the seals and labels are removed.
Static discharge. Your drive contains components that can be
damaged by static discharge. Static damage can be cumulative
and may not manifest immediately. Observe the following pre-
cautions:
•Ground yourself before handling the drive. Wear a ground
strap that is properly connected to earth ground, or touch the
metal of a powersupply that is plugged into a walloutlet while
handling the drive.
•Keep the drivein its antistaticbag until you are ready to install
it. Do not attach any cables to the drive while it is in its bag.
•Handle the drive gently and only by its edges or frame. Place
it on an antistatic surface until you are ready to install it.
•Donottouchthedrive’sconnectorpinsorprintedcircuitboard.
Inspection. Usethehandlingprecautionslistedabove whenyou
inspectthedrive.If itappearstobedamaged,call yourdistributor
or dealer immediately.
Warranty. The drive comes with a three-year limited warranty.
Note. WithregardstotheEZ-DriveandSEG32BIT.386software,
there are no warranties, express or implied, including, but
not implied, warranties of merchantablity or fitness for a
particular purpose. All such warranties are expressly and
specifically disclaimed.
Maintenance and repair. Seagate drives do notrequire mainte-
nance. The head/disc assembly is sealed; a broken seal voids
the warranty. Seagate customer service centers are the only
Medalist 1270 Installation Guide, July 1995 3

facilities authorized to repair Seagate drives. Seagate does not
sanction any third-party repair facilities.
Application. Your Seagate drive is designed for IBM AT and
compatible personal computers. It uses the ATA interface. It is
intended for use with UL-listed computers or similarproducts.
Sicherheitsanleitung
1. Das Gerrät ist ein Einbaugerät, das für eine maximale Umge-
bungstemperatur von 55°C vorgesehen ist.
2. Zur Befestigung des Laufwerks werden 4 Schrauben 6-32
UNC-2Abenötigt.BeiseitlicherBefestigungdarfdiemaximale
Länge der Schrauben im Chassis nicht mehr als 3,3 mm und
bei Befestigung an der Unterseite nicht mehr als 5,08 mm
betragen.
3. Als Versorgungsspannugen werden benötigt:
+5V æ 5% 0,6A
+12V æ 5% 0,8A (1,9A fur ca. 30 Sek. fur æ 10%)
4. Die Versorgungsspannung mub SELV entsprechen.
5. Alle Arbeiten auf dem Festplatte dürfen nur von Ausgebilde-
tem Servicepersonal durchgeführt werden. Bitte schaffen Sie
Festplatteetiketten nicht weg.
6. Der Einbaudes Drives mub den Anforderungen gemäb DIN
IEC 950V DC 0805/05.90 entsprechen.
4 Medalist 1270 Installation Guide, July 1995

Warning. Turn off the computer before you remove its cover.
Turn off the power before you install or remove any
adapter card or the drive.
Caution. Special training or tools may be required to service
laptop computers. Removing the cover may void your
warranty. Review the terms and conditions of your
warranty before removing the cover.
Configuring the drive
Required materials:
•0.100-inch jumper connectors (supplied as spare jumpers)
Your Seagate drive is configured using the optionsjumper block
shown in Figure 1 on page 6. You can configure the drive:
•For one- or two-drive operation
•To be the master or slave drive
•For dual-drive emulation
•To operate as the master with drives that use a different
master/slave timing protocol
•For computers that use cable-select
•To use a remote drive-activity LED
To configure the drive, attach a jumperto the pinson the options
jumper block as shown in Figure 2 on page 7 for the desired
option. The configuration options are:
Spare jumper. Use the spare jumpers on pins 1 and 3 and
pins5and7toconfigurethedrive.Thesesettingsarenotused
for drive operation.
One-drive only. Use this configuration if there are no other
drives attached to the hard disc controller.
Master with slave present. Use this configuration if thedrive
is the first of two drives in your system. The master drive is
drive 0 in the System Setup record.
Medalist 1270 Installation Guide, July 1995 5

pin 1
J8 pin 1
J8. Options
jumper block
J1. Interface
connector
J3. Standard
power connector
1234
Circuit
board
+5V
+5V return
+12V return
+12V
Figure 1. Drive connectors
6 Medalist 1270 Installation Guide, July 1995

9
10
7
8
5
6
3
4
1
2
One drive only
Drive is master;
slave is present
Drive is slave when
another drive is present;
Cable select
Remote LED
connection
pin 13 (–), pin 14 (+)
Spares
12
11
Master/slave timing protocol.
Makes the drive compat-
ible with some drives as 
the slave.
14
13
Dual-drive emulation
Cannot be used with 
cable select.
Cannot be used with a
second, physical drive.
Circuit board
side up
Options jumper block (J8)
Figure 2. Options jumper block settings
Medalist 1270 Installation Guide, July 1995 7

Slave.Use this configuration if thedriveis theseconddrivein
the system. The slave is drive 1 in the System Setup record.
Master/slave timing protocol. This protocol involves the
communication between the computer and the disc drives
during the power-on cycle only. The computer queries the
master drive for the status of both drives. The slave must
report its status to the master within a certain time period. If it
does not respond in time or if it uses a response signal that
the master does not acknowledge, the master tells the host
that the slave has timed out, and the computer does not
recognize the slave. The Seagate driveis shipped configured
to work with other drives that comply with the ATA-standard
master/slave timing protocol.
This setting allows the Seagate drive in the slave position to
respond tosome drivesthat usea differentprotocol. Try using
this setting if the slave is not identified after power-on.
Dual-drive emulation. This feature allows you to make the
most of the BIOS limitation by making the drive two logical
drives for the computer. Eachlogicaldrive is assigned a drive
type in SystemSetup using the maximum translation geome-
try values the BIOS allows. Each logical drive must be parti-
tioned and formatted. A second, physical drive cannot be
attached totheharddisccontroller.Youcannotusedual-drive
emulation with cable select.
Cable-select. Use this configuration if your computer uses
cable-select.
Remote LED. If your computer uses a remote drive-activity
LED, place the ground wire side of the connector, usually the
black wire, on pin13 (–) and the other sideon pin14 (+) ofthe
options jumper block. The LED can be damaged if the cable
is attached incorrectly.
The options jumper block accepts a 0.100-inch connector. It
maybenecessarytoreplacethecurrentconnectorontheLED
cable with a 0.100-inch connector.
8 Medalist 1270 Installation Guide, July 1995