Seagate ST320014A User manual

U Series X 20 Installation Guide
ST320014A
The easiest way to install your drive
DiscWizard, available exclusively from Seagate, provides you with
customized installation instructions for your hard drive.You can download
DiscWizard for free from the Seagate Web site at www.seagate.com/
support or run the program directly from your Web browser.
In either case, you should run DiscWizard before you install your drive.
If you cannot run DiscWizard, follow the instructions on this installation
sheet to install and configure your drive.
What you need for the installation
•A Phillips screwdriver and four 6-32 UNC drive mounting screws
•An ATA interface cable (up to 18 inches long). For optimum drive
performance and data integrity, we recommend using an 80-conductor
Ultra ATA/100 cable (which can be identified by its blue, gray, and black
connectors).
•An unused drive power cable for your new drive
Handling precautions
Disc drives are extremely fragile. Do not drop or jar the drive.
Keep the drive in the protective SeaShellcontainer until you are
ready to install it.This minimizes handling damage.
Protect your drive from static discharge by wearing a grounded wrist
strap throughout the installation process.
Do not apply pressure or attach labels to the circuit board or the
top of the drive. Do not remove any existing labels.
Always handle the drive by the edges or frame
1. Set the jumpers
Note: The instructions below assume that you are installing your new
Seagate drive in a system that already has a working hard drive.To
install the drive in a system that has no working hard drive, see the
back of this sheet.
a. Make sure that your existing drive is set up as a “master.” See the
drive label or manufacturer’s web site for jumper settings.
b. Your new U Series X drive is shipped with a jumper in the “cable select”
position. Set the drive as a “slave” by removing this jumper from the
jumper pins. Save the jumper in case you ever need to reconfigure the
drive. Jumper settings for the U Series X drive are shown below.
Drive is slave
Drive is master
or single drive
Use cable select
Drive is master with non-
ATA-compatible slave
Master/slave jumpers (see table for key to jumper settings)
2. Mount the drive and attach cables
a. Slide the drive into a 3.5-inch drive bay. You can mount the drive in any
orientation, but we recommend mounting with the circuit board down.
Note: In order to mount the drive in a 5.25-inch drive bay, you must
purchase mounting brackets, available from your computer dealer.
b. Secure the drive using four 6-32 UNC mounting screws in either the
side-mounting or bottom-mounting holes. Insert the screws no more
than 0.20 inch (5.08 mm) into the bottom-mounting holes and no more
than 0.14 inch (3.55 mm) into the side-mounting holes.
!
Caution. Do not overtighten the screws or use metric screws. This
may damage the drive.
c. Make sure the BLUE connector on your Ultra ATA/100 cable is plugged
into the primary IDE port on your computer’s motherboard (see your
computer manual to determine the location of the primary IDE port).
d. Make sure the BLACK connector on the cable is plugged into your
existing hard drive.
e. Plug the GRAY connector into
your new Seagate hard drive, as
shown in the figure at right and
below.
!
Caution. When plugging in the
interface cable, make sure that pin
1 on the cable (indicated by a
stripe along the edge) is attached
to pin 1 on the drives and on the
motherboard.
f. Attach the 4-pin power connector
to the drive (see figure below).
Note: If your computer does not have an unused power cable for your new
hard drive, you can purchase a Y-shaped power cable from your
computer dealer.
Key on cable connector
fits into slot on drive connector
Pin 1
Stripe on cable
Power connetor
3. Start up your computer
Close your computer case and restart your computer. Your computer may
automatically detect your hard drives. If your computer does not automati-
cally detect your new drive, follow the steps below.
a Restart your computer.
b. While the computer restarts, run the System Setup program (some-
times called BIOS or CMOS setup). This is usually done by pressing a
special key, such as DELETE, ESC, or F1 during the startup process.
c. Within the System Setup program, instruct the system to autodetect
your new drive.
d. Enable LBA and UDMA modes if given the option.
e. Save the settings and exit the Setup program. When your computer
restarts, it should recognize your new drive. If your system still doesn’t
recognize your new drive, see the troubleshooting section on the back
of this sheet.
4. Partition and format the drive
Before your new drive can store data, it must be partitioned (assigned one
or more drive letters) and each partition must be formatted.You can partition
and format the drive using DiscWizard or using programs built into
Windows. Using DiscWizard is generally easier and faster.
Partitioningandformattingusing DiscWizard
1. Download DiscWizard for free from the Seagate Web site at
www.seagate.com/support or run the program directly from your Web
browser .
2. Within DiscWizard, choose to “Setup a New Drive.”
3. DiscWizard asks you a series of questions to determine the best way
to set up your new drive. Make sure to indicate that the drive is already
installed in your system.
4. Select the drive to be partitioned and formatted.
!
Caution. Partitioning or formatting a drive erases all the data on that
drive. Make sure you select the correct drive!
5. Follow the on-screen instructions to complete the setup process.
Congratulations.You’redone!
If you have problems with your installation, see the troubleshooting
information on the back of this sheet.
PublicationNumber:100216023,Rev.A
Computer
Motherboard
GRAY
connector
BLUE
connector
BLACK
connector
Primary
IDE port
New
Seagate
drive
Existing
hard drive

Partitioningandformattingusing Windows utility software
!
Caution. Partitioning or formatting a drive erases all the data on that
drive. Make sure you select the correct drive!
a. Insert a bootable startup diskette or CD and restart your computer.
b. If booting from a diskette, type fdisk at the A: prompt. If booting from a
CD, the partitioning wizard may start automatically.
c. Create a primary DOS partition on your new drive.
d. Create secondary partitions if needed.
e. If using a diskette, type format x :at the A: prompt, where x is the letter
of your first new partition. If using a CD, run the formatting program.
f. Repeat the format process for all new partitions.
Congratulations.You’reDone!
If you have problems with your installation, see the troubleshooting
information on this page or contact Seagate Support Services.
How to make your new drive the boot drive
If you want to boot your computer from your new Seagate drive, you must
copy all the system files from your old boot drive to your new Seagate drive.
DiscWizard makes this process quick and easy:
a. Run DiscWizard (see the first paragraph of this sheet for instructions).
b. Select “Maintenance” from the main DiscWizard menu.
c. Select “Copy files” in the maintenance options menu.
d. Choose the source and destination drives and begin the copy proce-
dure.
Note: DiscWizard copies all the files from your old boot drive, including
data files, software and hidden system files.
e. After copying the files, remove both hard drives from your computer.
f. Change the master/slave jumpers to configure your new Seagate drive
as the master and your old drive as the slave.
g. Reinstall the drives in your computer.
h. Restart your computer; it will recognize and boot from your new hard
drive. Do NOT repartition or format the drives.
What to do if you don’t have a working hard drive
Follow the steps below to install your new Seagate hard drive in a system
that does not have a working hard drive.
Note: This procedure requires that you have access to the Internet and
can boot your computer from a diskette drive. The alternative is to
install your drive, boot from your Windows system CD or diskette,
and then use the Windows utilities to set up the drive.
a. Download DiscWizard Starter Edition from the Seagate web site (see
the link at www.seagate.com/support).
b. Run the program to create a bootable DiscWizard diskette.
c. Follow the instructions on the front of this sheet to install your new hard
drive in your computer, but set the new drive as a “master,” not as a
“slave,” and place it on the connector at the end of the ATA cable.
d. Insert the DiscWizard diskette in the diskette drive.
e. Restart your computer. It will boot from the DiscWizard CD and
DiscWizard Starter Edition will start up automatically.
f. From the DiscWizard Starter Edition main menu, select “Setup Your
Hard Disc.” Follow the online instructions.
g. When DiscWizard is done, it prompts you to install your operating
system on the new hard drive. See your operating-system manual for
further instructions.
Troubleshooting
If your drive is not working properly, follow these troubleshooting steps. If
these steps do not solve the problem, contact your dealer or visit
http://seatools.seagate.com to download SeaTools disc diagnostics
software and obtain more information.
1. Does the drive spin up? If you cannot hear a faint whine and clicking
noise when power is applied to the drive, make sure that the power
connector and interface cable are securely attached and the jumpers
are installed correctly.
2. Does the computer recognize the drive? Make sure the master/
slave jumpers are set correctly on both hard drives. Verify that the
drive is detected by the system CMOS or Setup program.
3. Does Scandisk find any defects? Run Scandisk from the command
prompt. If defects are found, the drive may be damaged.
4. Does the drive format to full capacity? Verify that your BIOS has
autodetect and LBA mode enabled. On some older computers, you
may need to run DiscWizard to use the full capacity of your drive.
5. The computer hangs on startup. Verify that your system is ATA/100-
compatible, with a UDMA mode setting. If your computer has a
processor speed of less than 400 MHz, your system may not be able
to support the highest data transfer rates used in Ultra ATA/100, and
could experience intermittent system hangs or poor drive performance,
especially when transferring large files. To prevent this, you can
purchase an Ultra ATA/100 host adapter card or run the utility program
UATA100.EXE, available on the seagate web site (see
http://www.seagate.com/support/kb/disc/ultra_ata100.html).
Seagate support services
For online information about Seagate products, visit www.seagate.com or
e-mail your disc questions to: [email protected]. If you need
further help installing your drive, first consult your dealer. Dealers are
familiar with their unique system configurations and can help you with
system conflicts and other technical issues. If you need additional help, you
can talk to a Seagate technical support specialist. Before calling, note your
system configuration and drive model number.
Africa [phone] Netherlands 0 800-7324283
Australia 1800-14-7201 NewZealand 0800-443988
Austria 0 800-20 12 90 Norway 800-113 91
Belgium 0 800-74 876 Poland 00 800-311 12 38
Brazil [phone] Singapore 800-1101-150
Denmark 80 88 12 66 Spain 900-98 31 24
France 0 800-90 90 52 Sweden 0 207 90 073
Germany 0 800-1826831 Switzerland 0 800-83 84 11
HongKong 800-90-0474 Taiwan [phone]
India 1-600-33-1104 Thailand 001-800-11-0032165
Indonesia 001-803-1-003-2165 Turkey 00 800-31 92 91 40
Ireland 1 800-55 21 22 UnitedKingdom 0 800-7835177
Italy 800-790695 USA/Canada/ 1-800-SEAGATE
or
Malaysia 1-800-80-2335 LatinAmerica [phone]
MiddleEast [phone] Other Europe + 31-20-316-7222
Warranty To determine the warranty status of your Seagate disc drive, contact your
place of purchase or visit our Web site at www.seagate.com for more information.
RMA (Return Merchandise Authorization) Run SeaToolsto diagnose yourdrivebefore
requesting a return authorization. In addition, please verify that your drive is defective
by following the troubleshooting checklist in this guide. Seagate offers comprehensive
customer support for all Seagate drives worldwide. Seagate customer service centers
are the only facilities authorized to service Seagate drives. Drive-return procedures vary
depending on geographical location and are subject to current International Trade
Regulations.
Shipping your drive
Back up the data on your drive before shipping it. Keep your original box and packing
materials for storing or shipping your drive.To preserve the warranty status of your
drive, any product returned to Seagate must be properly packaged in the original box or
a Seagate-approved container to prevent physical and electrical damage while in transit.
Do not use peanuts, bubble wrap or newspapers.
Electromagnetic compliance for the European Union This model complies with the European Union
requirementsof the Electromagnetic Compatibility Directive89/336/EEC of 03 May 1989as amended by
Directive92/31/EEC of 28 April 1992and Directive 93/68/EEC of 22July 1993. Compliance of thisdrive,
as a system component, was confirmed with a test system. We cannot guarantee that your system will
comply.Thedriveis not meant forexternaluse (without properly designed enclosure,shieldedI/O cable,
etc.).
Sicherheitsanleitung 1. DasGerrätist ein Einbaugerät, das füreinemaximale Umgebungstemperatur
von 55°C vorgesehen ist. 2.ZurBefestigung des Laufwerkswerden4 Schrauben 6-32UNC-2A benötigt.
BeiseitlicherBefestigung darf die maximale LängederSchrauben im Chassis nicht mehr als3,3 mm und
beiBefestigung ander Unterseite nicht mehrals 5,08 mmbetragen.3.AlsVersorgungsspannugenwerden
benötigt:+5V ± 5% 0,6A;+12V ±% 0,8A (1,9A fur ca.30 Sek. fur ± 10%) 4. DieVersorgungsspannung
mussSELV entsprechen.5. AlleArbeiten aufdem Festplattedürfen nurvonAusgebildetem
Servicepersonaldurchgeführt werden. Bitte entfernenSie nicht die Aufschriftenschilderdes Laufwerkes.
6.Der Einbau desLaufwerkes muss denAnforderungen gemäss DINIEC 950 VDE 0805/05.90
entspreche.
© 2002 Seagate Technology LLC.All rights reserved.
Publication Number:100216023, Rev.A, Printed in USA, June, 2002
Seagate, SeagateTechnology and the Seagate logo are registered trademarks of
SeagateTechnology LLC.SeaShell and DiscWizard are either registered trademarks or
trademarks of Seagate Technology LLC.Other product names are registered trademarks
or trademarks of their owners.