SECURECOM UNIO4 WxG User manual

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Internet based communicator for control and state
monitoring via mobile App with WIFI + 4G (LTE) connection
User manual v1.0

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Table of Content
1. Introduction ................................................................................................................................ 3
1.1 Main features ...................................................................................................................... 3
1.2 Usage Areas ......................................................................................................................... 3
2. Device parts and connectors....................................................................................................... 4
2.1 Status indicators.................................................................................................................. 4
2.2 Inputs .................................................................................................................................. 5
2.3 Outputs ............................................................................................................................... 5
2.4 Serial port ............................................................................................................................ 5
3. Detailed description of functionality .......................................................................................... 5
3.1 Signalling to remote monitoring receiver ........................................................................... 5
3.2 Sending messages to Smartphone ...................................................................................... 5
3.3 Mobile data (GPRS) as alternate for WIFI connection ........................................................ 5
4. Installation .................................................................................................................................. 6
4.1 Connecting the device ........................................................................................................ 6
4.2 Settings ................................................................................................................................ 6
4.2.1 .......Administrative window ............................................................................................... 7
4.2.2 .......Locking features and device ........................................................................................ 8
4.2.3 .......Device status display ................................................................................................... 8
4.2.4 .......Communicator Event codes ........................................................................................ 9
4.2.5 .......Inputs Settings............................................................................................................. 9
4.2.6 .......Monitoring station settings ......................................................................................... 9
4.2.7 .......MQTT communication option ................................................................................... 10
4.2.8 .......Communication details ............................................................................................. 10
4.2.9 .......Mobile Network Connection Settings ....................................................................... 10
4.2.10 .....WIFI Network Connection Settings ........................................................................... 11
4.3 Reset to factory default .................................................................................................... 11
5. Transparent forwarding of serial port ...................................................................................... 12
6. Technical data ........................................................................................................................... 12
7. Content of the package ............................................................................................................. 13

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UNIO4 is a modern IP-based signalling and control device for monitoring and controlling stand-alone
equipment that has a contact input or contact output for control or status information.The device
sends notifications to the user's smartphone when the status of the inputs changes and also
provides the possibility to send events to monitoring station. Remote operation of output relays is
also possible via control from the app. As it uses both WIFI and mobile network connections for
communication, it provides reliable signalling and stable, fast control. A big advantage is that the
device sends a confirmation of the control of the output relays to the user, so that it is 100% visible
that the switching has actually taken place.
The contact events can be transmitted to both the user's smartphone and the monitoring station,
making the device suitable as a remote monitoring communicator for systems where few, but up to
4 types of signals need to be distinguished, e.g. fire alarm systems.
1.1 Main features
4 supervised contact inputs, triggered with dry contact (shortcut to ground)
4 controlled relay outputs with switching confirmation
2 parallel communication channels, WIFI and mobile network communication
Unlimited number of signals with simultaneous notification of all users
Reports sending to two independent Monitoring stations (SIA DC-09 receivers)
AES-128 encrypted communication
Serial port for remote programming of external device
Inputs status supervision and control of outputs from web page or from smartphone application
Connecting to WIFI network using device web page, in hotspot mode
Full remote management via WEB interface (configuration, diagnostics)
Supply voltage supervision
MQTT 5.0 support
1.2 Usage Areas
Supervision and control of remote device or multiple devices on one App platform:
Controling relays and switching events monitoring via mobile App
Remote programming of Alarm panels, Fire panels, PLC or any standalone device with serial
connection to a software (vending machines, car diagnostic, sensor reading..)
Control gates from mobile application
Status change signaling to maintenance with immediate multiple reporting and confirmation with
identification (Error is sent to all maintenance workers on smartphone, one can confirm to “take
the case” and other see that error is being handled by that operator)

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2.1 Status indicators
The LEDs, located next to an antenna connector are providing the status information about the
connection through antenna located next to it, i.e through that type of network.
State of WIFI connectivity
Continuous Red No settings
Flashing Red
Connecting
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If the flashing continues for longer time, device can not connect
(bad settings)
Flashing Green Idle mode, device connected to Internet through WIFI network
Green/Red alternately Hotspot mode, device programming in progress
State of Cellular connectivity
Continuous Red APN setting empty
Flashing Red
Connecting
…
If the flashing continues for longer time, device can not connect to
network (bad setting, bad SIM or missing SIM)
Flashing Green Idle mode, device connected to Internet through cellular network
WIFI antenna connector (SMA)
Cellular antenna connector (SMA)
Status signaling LEDs
Serial port connector (SERIAL)
Power supply terminals (DC+ / DC-)
Input Terminals (loop to DC-)
Relay Outputs 1 to 4 (connecting to GND)
Setup pushbutton (Hotspot mode switch)
Sim Card holder

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2.2 Inputs
There are four inputs that can be triggered with a “dry contact” (shortcut to ground)
2.3 Outputs
UNIO4 device contains 4 relay outputs (OUT1-OUT4). When activated, output terminal will be
connected to negative supply (DC-). Control of these outputs is possible from a Puloware server web
site or from the smartphone application.
2.4 Serial port
The serial port is provided as a 5-pin connector, providing both RS232 and TTL signal levels, with
different pinout and cables. Please check on Securecom web site for available cables and specify
your request for cable when purchasing them from your Securecom supplier.
When connected with appropriate cables, the serial port of device can be forwarded to the virtual
port of your PC or laptop through the Puloware service. This feature can be used in same way for
any device that allows a connection with corresponding software through onboard serial port (like
fire panels or alarm panels). With it, you can remotely monitor or program any alarm panel (or any
other device that supports monitoring/programing through onboard serial port) from any place, you
only need an internet connection to your laptop.
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3.1 Signalling to remote monitoring receiver
The UNIO4 communicator can report the following events to the monitoring station, with the unique
event code assigned: -Inputs activated, -Outputs activated, -Setup changed, -WIFI connection
failure, -Cellular connection failure, -Battery low, -Test report.
The signals are sent according to the communication protocol defined in the SIA DC-09 standard.
3.2 Sending messages to Smartphone
All events generated in UNIO4 device will be immediately sent to all user application, regardless if
they were sent to Monitoring station. Users can assign a device to his “Puloware client” application
on his smartphone device.
Events can trigger a push notification, depending on device settings, application settings and
smartphone settings (application rights). The push notification will generate a sound only if all
settings are appropriate, enabled for this message type and all corresponding services are fully
operational. If an event was generated by other user (E.G output switched), that user will be also
identified and stored with the event. Therefore, identification of event causer is also visible later in
the “event list” along with time stamp.
3.3 Mobile data (GPRS) as alternate for WIFI connection
If the connection to internet through primary WIFI network is broken, the communicator will
automatically switch the communication to the backup cellular network. While the communication is
maintained through the backup cellular data network, the device continuously checks the main
connection (through WIFI), and when it becomes available, communication is switched back to it
(with appropriate algorithm, series of steps).
UNIO4 device will connect to a mobile network to provide backup communication path as soon as it
is turned on. It will first try to connect to network that has a strongest signal and is authorized to it
with inserted SIM card. In case of network failure, it will try to connect to next strongest available
network, until the connection is successful. Once connected, the device will use that network for
data sending (when communication on WIFI fails) until next restart or reconnection.

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UNIO4 device was built for operation as a standalone communicator. All wire terminals should be
connected to appropriate signals.
After the connection to Internet was established, device should be set properly to fit required
features.
4.1 Connecting the device
For easier working with wires, terminal block on the device are removable.
1. Connect the power supply to terminals DC+ and DC-, with appropriate polarity.
2. The INPUTs can be triggered with a “dry contact” (a shortcut to negative supply line). If the
communicator is not supplied from the same power source as any of devices connected to Input
terminals, the UNIO4 power supply negative line (DC-) should be connected to other devices Ground
or 0V points, in order to have one “common ground”
3. The OUTs terminals are one pole of output relay, and the other pole is the DC- (relay output
connects to GROUND when activated). Connect the OUT terminal to provide negative power supply
for the device (load) that is being switched with this output. The device positive power supply line
should be connected to the power supply source, through an appropriate fuse.
4. If the serial port is being used, connect the serial port connector with appropriate cable to the
serial port of device you want to access remotely.
4.2 Settings
In order to enter settings, install the SECURECOM CONFIGURATOR program first. The program can
be downloaded from the webpage of https://www.securecom.eu/
After running the program, connect the USB port of the device to the
PC, and select the appropriate serial port, then push the “Connect” button. For example:
Once connected, device settings can be found on the following interface.

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For operation of device requires the setting of mobile network (APN) or WIFI connection!
4.2.1 Administrative window
The connected module type and version number are displayed in this area, along with control icons
and language selection.
Restarting the connected device
Control of output- the number on the icon presents the output number (OUT1 to OUT4)
Clicking on this icon will cause the status changing, i.e activation of corresponding output. The way
for the output state changing on control signal can be changed in the „ ARM mode” field. The „
Change NO/NC state” means that every control signal will change the output state. The „Negative
impulse” setting will result that on every control signal the output turns ON for one second, and
then automatically goes back to OFF state.
Open previously saved settings from file

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Save displayed settings to a file
Create or change the Connection password ( used ONLY for USB connection)
Change special LOCK settings- More details in section 4.2.2 Locking features and device
Load (write) presented settings to connected device
If any setting value was changed in software, it will be loaded to the device only after this button
was used. If device is disconnected before loading new values, they will be gone with new
connection. On every connection software reads valid values from device and displays them.
4.2.2 Locking features and device
Please use this feature with extreme attention, using it may result with unwanted blocking of device
reset and password protection that can be unlocked only at authorized service, distributor. Once
entered, a password value is always requested to open this dialog. To close the dialog and store new
settings a password must be entered (it can be same as previously used), containing numbers and/or
alphabetic characters.
4.2.3 Device status display
The presented values are showing the status and changes in real time for all shown items. Status of
connection to monitoring station is based on report sending to that Monitoring station. If the last
reporting (CID from alarm panel, or a periodic test report) to Monitoring station was successful, the
status will show OK. If there are no settings for MS (Monitoring Station) the status will be empty,
since device did not try to send any report to MS.

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4.2.4 Communicator Event codes
This area contains settings for the event codes that will be generated by Communicator and sent to
monitoring station if the defined event has occurred. If the field is left blank, the event will not be
reported. Setting the appropriate value (that will be recognized in monitoring software), the
monitoring station will be notified when WIFI or mobile data communication is malfunctioning,
when the device supply voltage is insufficient (even for a very short time, “peak”), when the
communicator settings have changed, or when some output state changed.
4.2.5 Inputs Settings
These fields are used to define the four inputs on device. Type of input contact (Normally Open or
Normally Closed), sensitivity (how long should be that input active, to accept that a change has
happened), and a full Contact ID code can be set in these fields.
NOTE: The “sensitivity” parameter is useful to “filter” some unwanted events- for example, when
some NOISE generates an uncontrolled short contact on device input.
4.2.6 Monitoring station settings
To set up the UNIO4 device for reporting to the monitoring station in a required way, following
settings are available:

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IP address
IP address or domain name of the monitoring station
Port
Port number of the monitoring station’s IP address
Protocol
Selectable communication IP protoc
ol: TCP, UDP
SIA prefix
2 characters long SIA prefix, it can be used if the identifier of the connected
alarm control panel is just 4 characters long, but the necessary identifier of
receiver is 6 characters long
Object identifier
The self identifier of
the UNIO
4
device (4 characters long).
Replace
obtained
identifier
Not used
Link test period
Sending test report to the monitoring station
NO: test report is not sent
30sec – 24 hours: the device sends test reports to the monitoring
station by the given interval
Link test code
Any code can be defined. If this field is empty than the communicator sends
Null Message, as defined by standard.
4.2.7 MQTT communication option
Along with other communication features, UNIO4 devices can communicate with a MQTT broker,
send status change of inputs and accept commands to change outputs status. For further details
about the MQTT please turn to manufacturer. .
4.2.8 Communication details
U his area presents a detailed communication between the device and monitoring receiver.
All messages and feedback data, as well as error messages are presented with a source and a time
stamp (date, hour, minute, second), when was the signal received
4.2.9 Mobile Network Connection Settings
The parameters for internet access with used SIM card should be entered in this field. PIN code
should be entered if the SIM card is set to request PIN code on startup, and the APN parameters
should be provided by the provider of SIM card. If the APN data fields are empty, device will keep
the GPRS modem turned off, and communicate through WIFI only.

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Device tries to access Internet through SIM card with entered APN parameters immediately after
starting, and in case of failure it will restart. Therefore wrong APN data may cause continuous
restarting of device, instable operation.
Note: Some providers do not request an Username and password, only the APN Name.
4.2.10 WIFI Network Connection Settings
Setting up a WIFI connection reduces the data traffic on the SIM card, and also increases the
signaling transfer speed. If a WIFI network is available at the installation, we recommend setting up
access to the network in the unit. However for setting up of SINGULAR WIFI device the local WIFI
network access is required, moreover access to 2 different WIFI networks can be set, thus further
increasing functional safety!
1. Setup is started by clicking on the gear icon of the WIFI network value field in the MODULE
STATUS window.
2. Accessible WIFI networks are listed by clicking on the Explore button.
3. After selecting the appropriate network, and entering the valid password, click on the Save button
to establish the WIFI connection. Successful connection is indicated by the green flash of status
indicator LED, while an error is indicated by a red flash. In addition the information window shows
the appropriate status message as well.
The “Assign MAC“ option will lock the connection to the selected access point. This should be used
in case when the device is installed in a position where multiple SSID with same names are visible
(eg. in case of WIFI signal repeaters). This way the device will always connect to same access point
(node) after every restart.
4.3 Reset to factory default
Device must be online (at least one led flashing green) to perform the reset. Press and hold down
the SETUP/RESET button on back of device (immage on next page) for 20 seconds. LEDs will start
blinking fast yellow, then on and finally turn off. After that you can release the button. All settings of
device will be reset to default values. Concerning Puloware service device will be deleted from all
accounts and from all smartphones. Refreshing (restarting) the site and application will remove the
deleted device.
Note: If the device was LOCKED (section 4.2.2. Locking features and device), the defaulting
procedure will fail. You must remove the LOCK to perform the successful procedure

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The UNIO4 -like a
data bridge- provides remote access to devices with a serial port through their
own management software.
A description can be found at the following link: https://www.securecom.eu/en/application-notes
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Electronic and telecommunication parameters
Connections to Internet
Primary communication channel (WIFI) IEEE 802.11 b/g/n
Secondary communication channel (Cellular Data) GPRS/LTE
Inputs (IN1, IN2,IN3,IN4)
Type
Dry contact, co
nnecting to negative power
supply (DC- terminal)
Input definitions
NO or NC
FULL CID code(CID, zone, partition) for each input
Sensitivity (zone speed, in ms)
Self-generated and transmitted signals
Settings changed
WIFI communication failure
Mobile data communication failure
Output controlled
Test report
Controllable outputs (OUT1,OUT2,OUT3,OUT4)
Relay outputs
When active, output connected to negative power
supply (DC- terminal)
While Inactive, it is „floating”- terminal is just
connected to a relay contact.
Relay contact declaration:
Max. Switching power: 30W; 62.5VA
Power supply (DC+ / DC-)
Supply voltage 9-30V DC
Maximum consumption 500mA @ 12V DC (in case of GPRS
transmission)
Nominal consumption 150mA @ 12V DC
Dimensions 98x75x24 mm

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• UNIO4 WxG communicator (WIFI, W2G, W4G, depending on type)
• Antenna (for WIFI: 1pc, for W2G and W4G: 2pcs)
• USB cable
• Warranty
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