Sharff & Mueller DUOPRO PLUS Owner's manual

USER MANUAL
ENGINEERED AND DESIGN IN CANADA
BOOK
DUOPRO PLUS

TABLE OF CONTENT PAGE: 1 KEEP THESE INSTRUCTIONS PAGE: 2
| KEEP THESE INSTRUCTIONS 02
| 11
|
FEATURES AND CONTROL
14
| NON-PRESSURE COOKING
17
| SAFETY AND COOKING TIPS 21
|CARE AND CLEANING 22
|WARRANTY AND TROUBLESHOOTING 23
KEEP THESE INSTRUCTIONS
The following safety measures should always be abided when using the pressure cooker:
1. Use side handles when lifting, and never touch the surfaces of the cooker when heated.
2. Never place the pressure cooker on or near electric burners or gas, or in an oven while it is on.
3. Use on counter-tops only.
4. Only use the pressure cooker for its designated use.
5. Do not attempt to pressure fry or deep fry with oil in the pressure cooker.
6. Make sure that the cord does not touch hot surfaces or hang over the counter or table.
7. Only use the cooker in 110-120V~/60Hz electrical systems (for North America).
8. Never operate the cooker if the cord or plug is damaged. If the cooker is malfunctioning
or compromised in any way, do not use again until it is repaired.
9. Only open the cooker after it has cooled down and all the pressure has been released.
The float valve will drop, and the lid will turn easily when this happens. Never force the lid open.
Please refer to “Get Started,” on pages 11-13.
10. The amount of food and liquid in the inner pot should never pass the 2/3 line prior to
cooking. Beans, rice, vegetables or any other foods that expand during the cooking
process, should not be added past the 1/2 line. If overfilled, steam cannot be released
properly, and the cooker can become overly pressurized. This can damage the cooker
and cause burns and injuries to the user. Note that these fill level warnings only apply
to pressurized cooking programs.
TABLE OF CONTENT
| 07
GET STARTED
PRESSURE COOKING
|ELECTRICAL WARRANTY 25

KEEP THESE INSTRUCTIONS PAGE: 3KEEP THESE INSTRUCTIONS PAGE : 4
11. For all pressure cooking programs, keep the steam release handle
in the Sealing position.
12. Not for use by or near children or by individuals with impairments which may limit their
ability to operate pressure cookers, or by those who have not been educated on their
proper use.
13. To avoid electrical shock, never immerse the cord, power plug, cooker base in any
liquid.
14. Connect the plug to the cooker before plugging the cable into the wall. To disconnect,
switch all controls OFF and then remove the plug from the wall. Keep the cooker
unplugged whenever you are not using it and during cleaning. Give the cooker time to
cool down prior to removing or putting parts on, and cleaning.
15. Do not use outside.
16. Use great caution if moving cooker with hot liquids inside.
17. Warning: Failure to follow instructions during use could result in serious burns. Always
ensure that the lid is securely closed before cooking. Only cook food in removable containers
to avoid electric shock. Refer to “Getting Started” on pages 11-13 for more information.
18. Utilizing accessories or replacement parts not branded or recommended by the Duopro
Plus ® company puts the cooker at risk of malfunctioning. Duopro Plus® innerpots
provide optimal results, whereas pots from other brands might not match up with
the heating element.
19. Particular foods, including cranberries, rhubarb, pearl barley, applesauce, oatmeal,
cereals, split peas and pasta can plug up the steam release valve. Avoid using pressure
cooking settings when cooking these foods except if directed to do so in Duopro
Plus® cooker recipes.
20. Inspect the steam release and float valves as well as the anti-block shield
before cooking to make sure they are not clogged.
Never place unprotected or bare skin over the steam release
valve when the cooker is operating or releasing pressure.
Never pick up or move the
cooker when it is on.
Wait until the float valve is DOWN before opening the lid. Never
force the lid open if the float valve is UP.

WARNING: Contact with spilled food can cause severe burns. Do not let children come near the
cooker or cord when in use. Do not let the cord hang over the edge of the counter, connect it to
an extension cord or use an outlet that is under the counter.
Under UL safety regulations, a power supply cord of 0.6m to 0.9m with a three-pronged
grounding plug is included with your cooker, to help minimize the risk of tripping and
entanglement. Plug the cord into a grounded electrical outlet that is easy to access, to reduce the
likelihood of
INSTRUCTIONS FOR SPECIAL CORD SET
KEEP THESE INSTRUCTIONS PAGE: 5KEEP THESE INSTRUCTIONS PAGE: 6
TO REMOVE: Using your thumb, push
the side of the anti-block shield towards
the lid rim and lift up with some eort.
The anti-block shield should pop out
Base and
heating unit
Cooker base
Stainless steel
inner pot
Steam release
handle
Heating
element
Control
panel
Cooker
handle
Lid position
maker
Float valve
Lid
Exterior
MODEL
AKS737A
POWER
SUPPLY
RATED
POWER VOLUME
INNER POT
DIMENSION
CM/IN
PRODUCT SIZE
CM/IN
WEIGHT
KG/IBS
POWER CORD
LENGTH
Duopro
Plus
Working Pressure: 1.5 ~11.6 Psi ( 10~80 kPa)
1000W 6Qt 160*
6.29*9.4in.
240mm 350*312*320mm/ 5.4kg
/11.9Ibs 0.9m
13.78*12.28*12.60in
120V/60Hz
TO INSTALL: Position the anti-block
sheild in place and push down
ANTI-BLOCK SHIED
OVERVIEW

FEATURES AND CONTROL
Mode Indicates texture Less, Normal, More
The Pressure Release key
allows to release pressure
programmed or manually
The pressure level key
toggles pressure setting
between 10~80kpa for
pressure cooking
programs.
+/- keys to adjust cooking
time or pressure after
selecting a program and
press “Cook Time” or
“Pressure/Temp”
Cooking programs key
FEATURES AND CONTROL PAGE: 7
CONTROL PANEL: Your Shar & Müeller is a programmed smart cooker that has preset
cooking instructions for dierent ingredients and cooking methods. It also
remembers your most recent setting per cooking program for a more personalized cooking
experience.To return to factory default settings for a specific cooking program: return
cooker to standby mode displaying OFF, then press and hold the cooking program key until
the cooker beeps and displays OFF. For a full reset of all cooking programs, return cooker to
standby mode displaying OFF, then press and hold the Cancel key until the cooker beeps.
The Pressure Level key has no eect on the non-pressure cooking programs: Slow Cook,
Sauté and Yogurt.
FEATURES AND CONTROL PAGE: 8
CONTROL PANEL: The control panel of your Shar & Müeller consists of a screen
display, cooking program keys, and operations keys to control texture, pressure level, and
cooking time. Select a program and Press Cook time or Pressure/Temp and then press + / -
to adjust cooking time or setting pressure. Press Start/Cancel button to start or cancel.
The keep warm key
switches automatic keep
warm function On and OFF
after a cooking program
finishes. When keep warm
mode or function is on, the
keep warm button will
light up.
The delay start key sets
the delayed time before
a cooking program starts
Pressure indicators Per
light represent 10kPa
Sound On/O Press Cancel
to return cooker to standby
mode displaying OFF, press
and hold the -key for at
least 6 seconds to SOFF,
or the +key for at least 6
seconds to SOn.
FEATURES AND CONTROL

FEATURES AND CONTROL PAGE : 9FEATURES AND CONTROL PAGE: 10
PROGRAM TEXTURE COOKING TIME SUGGESTED USES NOTE FOR USERS
PRESSURE
/TEMP
COOKING PROGRAM OPTIONS
SOUP
BROTH
Less
Normal
More
60kpa
80kpa
60kpa
20 min
30min
40min
Soup without meat.
Soup with meat.
Rich bone broth.
The soup/broth remains
clear due to lack of boiling
motion under pressure
cooking.
BEAN
CHILI
Less
Normal
More
60kpa
60kpa
60kpa
20 min
30min
40min
Less so texture.
So texture.
Very so texture.
Choose dierent modes
based on the bean
texture desired.
MEAT
STEW
Less
Normal
More
60kpa
60kpa
60kpa
25 min
35 min
45 min
Less so texture.
So texture.
Very so texture.
Choose dierent modes
based on the meat texture
desired.
MULTI
GRAIN
STERILIZE
Less 80kpa 20 min Wild rice, brown rice,
mung beans, etc.
Choose dierent modes
based on the type of grains
and the desired texture.
Less No pressure
83c 30 min Pasteurization of dairy
products.
No pressure hot water
bath canning at
~83°C/181.4°F.
Normal 60kpa 40 min Wild rice, brown rice,
mung beans, etc.
Choose dierent modes
based on the type of grains
and the desired texture.
More 60kpa 60 min Tough grains or a
mixture of grains and
beans.
Program includes 45
minutes of warm water
soaking time prior to 60
minutes of pressure
cooking.
POULTRY
Less
Normal
More
40kpa
40kpa
15 min
30 min
So texture.
Very so texture.
40kpa 10 min Less so texture. Choose dierent modes
based on the poultry
texture desired.
Normal 40kpa 30 min Sterilization of utensils
and canning of acidic
fruits and vegetables
Low pressure hot water
bath canning at
~110°C/230°F.
PROGRAM TEXTURE COOKING TIME SUGGESTED USES NOTE FOR USERS
PRESSURE
/TEMP
STERILIZE
More 80kpa 30 min Sterilization of utensils
and canning of acidic
fruits and vegetables.
High pressure hot water
bath canning at
~115°C/239°F.
YOGURT
Less 33C 24hr Jiu Niang, a sweet
fermented glutinous
rice dessert.
Default fermentation time
is 24:00 hours. You can
adjust time based on your
recipe.
Normal 40C 8hr Fermenting milk when
making yogurt.
‘yogt’ will be displayed on
the screen when completed.
STEAM
SELF
CLEAN
More 85C *boil Pasteurizing milk when
making yogurt.
‘boiL’ will be displayed on
the screen.
Less
Normal
More
80kpa
80kpa
80kpa
5 min
8 min
12 min
Vegetables.
Fish and Seafood.
Meat
Use the trivet provided to
elevate food above the
water and avoid
overcooking.
SAUTÉ
Less
Normal
More
168C
182C
195C
40 min
40 min
40 min
Pan searing.
Stir-frying or browning
meat.
Simmering, thickening
and reducing liquids.
NEVER have the lid on
when sautéing.
Maximum time is 40
minutes as a safety Pan
searing. precaution.
SLOW
COOK
Less 74C 4 Hours Corresponds to LOW
setting in a temperature
controlled slow cooker.
Non-pressure cooking
program. You may also
use the Shar Mueller
glass lid as an option.
PASTA
Less 80pa 5 min Cook in
Normal 80pa 7 min Cook in
**suitable for smaller pasta
shapes such as speghettini,
elbow macaroni, etc**
RICE
Normal 85C 4 Hours Corresponds to MEDIUM
setting in a temperature
controlled slow cooker.
More 96C 4 Hours Corresponds to HIGH
setting in a temperature
controlled slow cooker.
Less
Normal
More
40kpa
40kpa
60kpa
9 min
12 min
15 min
Al dente white rice.
Normal texture white rice.
Soer texture white rice.
Automated cooking
program. Screen displays
‘Auto’ until cooking count
down time starts.

GET STARTED
1. Remove the lid by grasping it by the handle, rotating it counter-clockwise and lifting.
2. Lift the inner pot out of the cooker.
3. Put your desired food and liquid into the inner pot. If the recipe calls for steaming, set
the steamer rack at the base of the inner pot before putting the food and liquids in.
4. Wipe down the exterior of the inner pot until it is dry. Check for food
debris on the cooking element and remove if necessary.
5. Place the inner pot inside the base again. Turn the pot gently until it is
set securely.
6. Check for deformations in the sealing ring rack, and to make sure that the sealing ring is
placed securely in it. Never try to fix a warped or damaged ring rack.
7. Reverse Step 1 to set the lid. Set the lid on top of the cooker, then line the mark on the
lid up with the () mark. Turn the lid clockwise until it reaches the ( ) mark.
GET STARTED PAGE: 12
GET STARTED
1. Read the warning card and labels thoroughly. Then take all packaging materials and
warning labels OFF of the cooker and cooker accessories.
2. Before using your cooker for the first time, wash the inner pot, lid, and all accessories
4. Put the steam release handle on top of the lid.
with water and a gentle detergent as per the cleaning and care instructions.
3. Place the condensation collector at the back of the cooker. Line up the top of the
collector with the guides on the cooker and press in firmly.
GET STARTED PAGE: 11
BEFORE USING YOUR DUOPRO PLUS
 

GET STARTED
• Check that the steam release and float valve, and anti-block shield are all clean.
• Double check that the float valve on the lid top drops down once the lid is on.
•You should not put the lid on when using the Sauté program.
Next, press the Start/ Cancel button. The display will read "On," indicating that the
preheating cycle has begun. The float valve will rise when pressure is generated inside, and
the pressure light will display internal levels; each light signifies 10kpa.
Once the working pressure has been reached, you will hear a beep and the cooker will start
counting down from 00:03. If the programmed pressure release mode is selected, the
cooker will beep 15 seconds before releasing steam. The Pressure Release button will light
up while the steam is being released. Once all the steam is released, this light will turn OFF.
If the manual pressure release or natural release modes are selected, steam will not be
released until the valve is turned to the Venting position or the Pressure Release button is
pressed.
To familiarize yourself with the Duopro Plus
and check if the cooker is working properly:
1. Add 3 cups of water into the inner pot
(-25fl oz / 750 mL).
2. Make sure that the lid is closed. Turn steam
release handle to sealing position.
3. To begin, press "Steam" followed by "Cook
time" Set the steaming time to three minutes
by pressing the + / - keys.
The following pressure cooking programs are available: Soup/Broth, Meat/Stew,
Bean/Chili, Poultry, Rice,Pasta, Multigrain, Sterilize and Steam.
Note: Sterilize has a non-pressure setting under less mode.
• Never fill the inner pot past the 2/3 full line. Foods that expand during cooking, including
rice or dried vegetables, should not be loaded past the 1/2 full line before cooking.
•You can press Cancel any time after the program has started. The cooker will then go
into standby mode.
1. Follow the steps outlined in “Get Started” on pages 11 - 13.
2. Put the steam release handle in the Sealing position.
3. Connect the power cord. The screen will display OFF, indicating that the cooker is in
standby mode.
4. Select a pressure cooking program: Soup/Broth, Meat/Stew, Bean/Chili, Poultry,
Rice,Pasta, Multigrain, Sterilize or Steam.
PRESSURE COOKING
GET STARTED PAGE: 13 PRESSURE COOKING PAGE: 14
INITIAL TEST RUN

5. Personalize the pressure cooking programs as follows:
6. After pressing the settings, press the Start/Cancel button. The cooker will beep 3
times and display On to indicate that the cooker has entered the preheating cycle.
Depending on the amount of food and its temperature, the preheating cycle can last
anywhere from a few minutes to forty minutes or more. As the cooker heats up and
pressure builds, the float valve will rise.
When working pressure is reached, the cooker enters the cooking cycle and displays the
remaining cook time in minutes. While in Soup/Broth, Meat/Stew, Multigrain, and Rice and
Steam modes, it will pulse the steam release and beep 5 seconds before pulsing.
When the cooking cycle has finished, the cooker will enter the Keep Warm mode (if the
selected program includes this function). The screen will display the elapsed time
(example: 00:02). After 10 hours, the cooker will turn OFF. The screen will turn black
after three minutes if not pressed.
**Users can switch Keep Warm ON/OFF (for programs with Keep Warm mode), and adjust
texture, pressure level and cooking time at any time during the cooking process.
7. Release the pressure using one of the following methods:
Auto Quick Release: Pressure is released quickly to minimize the overcooking of food
with short cook times. For the Bean/Chili, Meat/Stew, Poultry, and Sterilize settings,
it will release steam automatically when cook time ends.
Auto Pulse Release: Pressure is released in bursts to minimize the overcooking of foods
with short cook times. It works during cooking in Rice, Soup, Multigrain settings and
activates when the cook time ends in Soup/Broth, Multigrain, Pasta, Rice menu.
Manual Quick Release: Press the Pressure Release button for 3 seconds until it
beeps or turn the steam release handle to the venting position to release steam until the
float valve drops down.
Manual Pulse Release: Repeatedly press the Pressure Release button and steam
release burst.
Natural Release: Allow the cooker to cool down naturally until the float valve drops down
in the Manual program if the Pressure Release button is not pressed and the steam
release handle is not turned to the venting position. This may take 10 to 40 minutes, or
even more, depending on the amount of food in the cooker. This is not recommended as it
delays the process considerably.
8. Press Cancel. The Screen displays OFF, indicating that the cooker returns to standby
mode. Open the lid. Make sure the float valve is down before opening the lid.
PRESSURE COOKING PAGE: 15 PRESSURE COOKING PAGE : 16
TO DO THIS... FOLLOWED BY THESE STEPS...PRESS THIS BUTTON
CHANGE THE COOKING TIME
CHANGE THE COOKING
PRESSURE
SET THE DELAYED
COOKING TIME
TEXTURE
SELECT BETWEEN THREE PRESET COOKING TIMES,NORMAL,
LESS AND MORE BY REPEATEDLY PRESSING THE TEXTURE
ADJUST YOU WISH TO ADJUST.
1. USE THE +/- BUTTONS TO SET THE HOURS AFTER PRESS DELAY
2. PRESS DELAY START AGAIN
3. USE THE +/- BUTTONS TO SET THE MINUTES
COOK TIME AND THEN +/-
PRESSURE/TEMP AND THEN +/-
DELAY START
ADD/SUBTRACT TIME IN ONE-MINUTE INCREMENTS OR
PRESS AND HOLD FOR FASTER CHANGES
SELECT BETWEEN 10K~80KPA EACH LIGHT REPRESENT 10KPA
DO NOT USE QUICK RELEASE FOR FOOD WITH LARGE LIQUID.

The non-pressure cooking programs available are: Sauté, Keep Warm, Slow Cook, Yogurt,
and Slow cook
Sauté
1. Select Sauté.
2. Choose the cooking temperature by pressing Texture repeatedly and selecting Less for
thickening or simmering sauce, Normal for regular browning, or More for blackening and
stir-frying meat.
3. The cooking cycle will begin after press after Start/Cancel.
The cooker will beep three times, and the Screen will display ON when the preheating
cycle has begun.
The Screen will display hot when working temperature has been reach.
4. Place the food in the inner pot and sauté.
5. Press Cancel when you have finished sautéing. The cooker will go into standby mode,
indicated by the Screen displaying OFF.
-Never put the lid on for Sauté program.
-If you have not pressed Cancel after 40 minutes, the cooker will automatically enter
standby mode.
NON-PRESSURE COOKING NON-PRESSURE COOKING
1. For slow cooking, you have the option to use the Duopro Plus. Turn the steam release
handle to Venting if using the pressure cooking lid.
1. Connect the power cord. The screen displays OFF, indicating that the cooker is on standby.
2. Select the slow cook program
3. Optionally, modify the slow cooking program as follows
4. After pressing the settings and press the Start/Cancel button, the cooker beeps 3 times
and screen displays On. When the working temperature is reached, the cooker enters the
cooking cycle and displays the remaining cooking time in HH:MM (example 03:59 represent
3hrs 59 minutes left).
NON-PRESSURE COOKING PAGE: 17 NON-PRESSURE COOKING PAGE: 18
Slow Cook
TO DO THIS... FOLLOWED BY THESE STEPS...PRESS THIS BUTTON
CHANGE THE COOKING TIME
CHANGE THE COOKING
TEMPEPATURE
SET THE DELAYED
COOKING TIME
COOK TIME AND THEN +/- ADD/SUBTRACT TIME IN ONE-MINUTE INCREMENTS
1. USE THE +/- BUTTONS TO SET THE HOURS AFTER PRESS
DELAY START
2. PRESS DELAY START AGAIN
3. USE THE +/- BUTTONS TO SET THE MINUTES
COOKING PROGRAM KEY OF YOUR CHOICE
DELAY START
SELECT BETWEEN THREE PRESET COOKING TEMPERATURES,
NORMAL, LESS, AND MORE BY REPEATEDLY PRESSING THE
TEXTURE BUTTON AS YOU WISH TO ADJUST

5. The cooker will beep at the end of the cooking cycle and switch to keep Warm mode.
The screen will show how long it has been since the cycle ended. The cooker will turn OFF
automatically after 24 hours and return to standby mode.
Press keep Warm to cancel keep warm before cooking time finish and cooker will enter
standby after cooking cycle finishes.
6. Turn the lid counter-clockwise and lift to remove it.
7. Press Cancel. The OFF signal will appear on the screen, meaning the cooker is now in
standby mode.
1. Pasteurize Milk
a) Add milk to the inner pot.
b) Select the Yogurt program.
c) Press the Texture Adjust key
repeatedly to select the More mode. Press Start/Cancel, the heating process starts. The
cooker beeps 3 times and the LCD displays boil.
d) When finished, the cooker beeps and the Screen displays Yogt.
To make yogurt in containers: fill containers to 90% with milk, add 1 cup/250 ml water to
the inner pot, place the containers on the steamer rack in the inner pot, close the lid, select
the Steam program and press Cook Time and then + / - buttons to set time to 2 minutes.
Press Start/Cancel to start heating. When complete, it will auto pulse release to open the
lid or press OFF use the natural release method to open lid.
Continue with steps 2 to 4.
YOGURT
NON-PRESSURE COOKING
2. Cool Milk
a) Remove the inner pot and place it on a wire rack.
b) Allow the milk to cool to 115°F/46°C. Test the milk temperature with a thermometer.
3. Add starter culture
a) Add starter culture to the warm milk in the inner pot.
b) Replace the inner pot and close the lid.
The steam release handle can be left in Venting or Sealing position
4. Ferment yogurt.
a) Select the Yogurt program.
b) Press cook time and then + / - to set fermentation time.
c) When finished, the cooker beeps and the cooker displays Yogt.
d) Remove the lid and transfer yogurt into clean jars and refrigerate.
If the float valve is stuck, Press the Pressure Release button or move the steam release
valve to the Venting position. Once all the steam is released, the float valve will pop down.
If the float valve is stuck at the popped-up position, push the float valve down with a pen or
long stick.
NON-PRESSURE COOKING PAGE: 19 NON-PRESSURE COOKING PAG E: 20

SAFETY AND COOKING TIPS
•Use utmost caution while putting the steam release handle in the Venting position. Make
sure your hands and face do not come into contact with the steam by keeping them clear of
the steam release openings. Severe injuries may occur if these instructions are not followed.
•The pressure inside the cooker MUST be fully released before you attempt to open the lid.
The lid will remain locked until the float valve drops down. Never force the lid open.
•The inner pot may stick to the lid when it is opened due to suction caused by cooling. In
this case, position the steam release handle to Venting. The vacuum should then release
itself.
• Should the float valve become stuck, simply press the pressure release button or move the
steam release valve into the Venting position. After the steam has cleared, move the float
valve down using a long stick or pen.
•You must add at least 1 cup / 250 ml of liquid for enough steam to be produced to cook
under pressure. Suitable liquids to use include cooking sauces, beer or wine, fruit or
vegetable juice, and broths. Oils and oil-based sauces will not meet the minimum liquid
requirements as their water content is too low.
• Large quantities of food or food that is has frozen or chilled will need more time to cook
than small amounts of food, or food that is at room temperature.
•Always allow adequate time for cooling before serving after using the Delay Start
program.
•We do not recommend the Delay Start program be used when cooking frothy, thick liquids
such as porridge or oatmeal, and advise that you keep watch on these foods while they are
cooking.
Before cleaning, always unplug your pressure cooker and remove from the wall. Let it cool
to room temperature before proceeding.
•The inner pot and the lid are both safe for dishwasher use.
•Wash the inner pot and lid with a gentle detergent after removing them from the base.
Rinse o with water and then gently pat dry with a dish towel or cloth.
•To prevent rust from forming on the rim of the exterior cooker, wipe the base rim of the
inner cooker dry with a cloth.
•Separate the sealing ring and anti-block shield from the bottom of the lid. Repeat
washing instructions for inner pot and lid.
•Make sure that the sealing ring is in the appropriate position on the underside of the lid
at all times.
• To wash, wipe the outside of the cooker with a damp sponge or cloth.
•Refrain from using scouring pads, powders or chemical detergents on the cooker.
• Check the steam release and float valves regularly to ensure that they are clean and
undamaged.
CARE AND CLEANING
SAFETY AND COOKING TIPS PAGE: 21 CARE AND CLEANING PAGE: 22

ISSUE POTENTIAL CAUSE RESOLUTION
WARRANTY AND TROUBLESHOOTING
TROUBLE
CLOSING LID.
Sealing ring was not installed
correctly
Adjust the sealing ring until
properly positioned.
Lid was not positioned onto
housing correctly.
Move unlock symbol on lid until it is lined up
with the arrow above the control panel. To
close, turn lid counter clockwise.
TROUBLE
OPENING LID.
There is pressure inside the cooker To release any residual pressure, move the
release valve to the "Release" position.
Float valve is stuck in popped-up
position.
Gently press down on the float valve with a
long utensil or pen.
STEAM
LEAKING
OUT OF LID.
Sealing ring is missing. Attach the sealing ring.
Sealing ring is broken. Buy replacement sealing ring.
STEAM IS
LEAKING FROM
FLOAT VALVE
IN EXCESS OF
2 MINUTES.
The silicone seal on the float valve
has food stuck on it.
Wipe down the silicone seal of the float
valve.
FLOAT VALVE
NOT RISING.
Not enough water or food in the
inner pot.
Add more water, following the recipe.
STEAM WON’T
STOP COMING
OUT OF STEAM
RELEASE VALVE.
The steam release valve is not
sealed.
Seal the steam release valve, by pushing the
steam release rest button counter-clockwise.
RICE NOT
FULLY
COOKED/TOO
FIRM
Not enough water. Modify the dry rice to water ratio, following
the recipe.
The silicone ring on the float valve
has deteriorated.
Change the silicone ring of the float valve.
Sealing ring on float valve could
be broken.
Buy replacement sealing ring for float valve.
Lid was opened prematurely. Once the cooking cycle is complete, keep the
lid closed for 5 minutes.
Pressure control is failing. Contact online support.
The sealing ring has food debris
on it.
Wipe down the sealing ring.
Lid has not been shut correctly. Open lid and close again.
ISSUE POTENTIAL CAUSE RESOLUTION
RICE IS MUSHY. Excessive water. Modify the dry rice to water ratio, following
recipe instructions.
CRACKING
OR
TICKING
SOUND.
Sounds of expanding pressure
board and power switching when
adjusting the temperature.
This is standard.
F1 DISPLAY ON
SCREEN
F2 DISPLAY ON
SCREEN
F3 OR F4 DISPLAY
ON SCREEN
NTC open circuit. Contact online support.
NTC short circuit. Contact online support.
Pressure sensor problem. Contact online support.
Base of the inner pot is damp. Wipe the base of the inner pot before using.
WARRANTY AND TROUBLESHOOTING PAGE: 23 WARRANTY AND TROUBLESHOOTING PAGE : 24

ELECTRICAL WARRANTY PA GE : 25 SHARFF & MÜELLER PAGE: 26
2- YEAR LIMITED WARRANTY
This electrical product or product with batteries is warrantied by Shar & Müeller against any manufacturing defect in materials or construction, for
two years from the date of purchase.
Shar & Müeller's manufacturer's warranty is an additional benefit which shall not aect the Statutory Rights of the consumer.
Once a product is proven defective, the Shar & Müeller warranty will cover any costs related to its repairs. These costs include the repair or
replacement of any faulty part and all labor involved. At the discretion of the company, a replacement product may be provided instead of repairing the
original product. Shar & Müeller’s final obligation and your exclusive resolution are restricted to said repair or replacement under this warranty.
Shar & Müeller's Manufacturer's warranty applies exclusively within the United States and Canada and will not go into eect until a valid proof of
purchase is presented.
For assistance with your warranty, please contact Shar & Müeller Consumer Service using the designated toll-free number below or the contact
section of our website. A consumer service representative will be happy to guide you through the evaluation, repair or replacement of your item at your
closest Shar & Müeller service center.
Shar & Müeller will not be responsible for repairing or replacing an item without valid proof of purchase.
This warranty shall not cover any damages caused by neglect, misuse, failure to follow proper care and use instructions, use with any current or voltage
other than that which is intended for the product, or any modifications or repair of the product not authorized by Shar & Müeller. Nor shall it cover
normal wear and tear, the replacement or maintenance of consumable parts, or the following
This warranty is not applicable to products that have been damaged by improper use or care, incorrect packaging by the owner, mishandling by a
carrier, or that have been tampered with in any way.
The warranty is only applicable to products that were purchased and used in USA & Canada for two years. In the case that a product has been acquired
in one country and used in another:
a) The Shar & Müeller lifetime guarantee shall not apply, in the case of nonconformity of the purchased item with local standards, including variations
in voltage, power plugs, frequency or other technical specifications
b) If the product in question was purchased outside the country and is not sold locally by Shar & Müeller, repairs may require a longer time to
complete.
c) If the product cannot be repaired in the new country, the Shar & Müeller guarantee will be restricted to replacing it with a similar product or an
alternative product at a comparable cost, where feasible.
This warranty shall not aect any statutory rights the consumer has, any rights which are not excluded or limited under this warranty, or any rights
against the retailer from whom the consumer obtained the product. This warranty grants the consumer particular legal rights, and they may also have
other legal rights which dier from Province to Province, State to State or Country to Country. The consumer may assert these rights at their individual
discretion.
If available locally, accessories, replaceable parts, and consumables may be purchased, as described on the
Shar & Müeller website.
-Using water or consumables unsuited for the product
-Scaling (instructions for de-scaling are provided and the responsibility
of the consumer)
-Water, dust or insects entering the product (excluding products with
features designed specifically for insects)
-Mechanical damages or overloading
- Damages or unsatisfactory results caused by the use of unsuitable
voltage or frequency
- Accidents caused by fires, floods, or other natural causes
- Professional, commercial or workplace use
- Damage to any glass or porcelain in the product
OUR WARRANTY
CONDITIONS AND EXCLUSIONS
CONSUMER’S STATUTORY RIGHTS
ADDITIONAL INFORMATION
www.sharffmueller.com
Shar & Müeller
5333 Av Casgrain #203
Montreal, QC, H2T 1X3
1-888-220-1777
Here at Shar & Müeller, we have a passion for excellence. As a result of far-reaching and
comprehensive research, we can confidently say that we are able to provide our clients
with the best quality programmable cooker available, at an aordable price.
Designed and Engineered in Canada by world-class professional chefs, Shar & Müeller
products are built to please both the professional and family cook.
Shar & Müeller
5333 Av Casgrain #203
Montreal, QC, H2T 1X3
1-888-220-1777
Support@sharmueller.com
www.sharmueller.com

Soup/Broth
Soupe/Bouillon
Meat/Stew
Viande/Ragoût
Multigrains
Yogurt Maker
Yaourtière
Sauté
Sauteuse
Pasta cooker
Cuiseur de pâtes
Rice Cooker
Cuiseur de riz
Slow Cooker
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Cuisine Rapide
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Duopro Plus
SMART ELECTRICAL PRESSURE COOKER 12 IN 1
WITH ADVANCED MICROPROCESSOR TECHNOLOGY