Shark NINJA BL910 Series User manual

ninjakitchen.com
NINJA® SYSTEM WITH
AUTO-IQ® TECHNOLOGY
BL910
Series
OWNER’S GUIDE

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CONTENTS
THANK YOU
For purchasing the Ninja® System with Auto-iQ® Technology
Important Safeguards� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 4
Getting to Know Your Ninja® System with Auto-IQ®Technology � � � � 6
Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Before First Use � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 8
Using the Pitcher � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 9
Using the Precision Processor® � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �11
Using the Single-Serve Cup� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 14
Programs, Speed Settings & Uses � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 15
For the Pitcher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
For the Precision Processor Bowl . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
For the Single-Serve Cup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Care & Maintenance� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 17
Troubleshooting Guide� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 18
Replacement Parts � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 18
Warranty � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 19
Product Registration� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 19
PLEASE READ CAREFULLY AND
KEEP FOR FUTURE REFERENCE�
THIS BOOK COVERS MODEL NUMBERS:
BL910
TECHNICAL SPECIFICATIONS
Voltage: 120V~, 60Hz
Power: 1200 Watts
Pitcher Capacity:
72 oz. (9cups, 2.1L)
MAX Liquid Capacity:
64 oz. (8 cups, 1.9L)
TIP: You can find the model and serial
numbers on the QR code label on the
back of the unit by the power cord.
RECORD THIS INFORMATION
Model Number: ��������������������
Serial Number: ���������������������
Date of Purchase: �������������������
(Keep receipt)
Store of Purchase: ������������������
REGISTER YOUR PURCHASE
registeryourninja.com
Scan QR code using mobile device

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Read all instructions before using your
NINJA® SYSTEM WITH AUTO-IQ® TECHNOLOGY�
When using electrical appliances, basic safety precautions
should always be followed, including the following:
WARNING
To reduce the risk of fire, electric shock,
serious injury, death, or damage when
using this appliance, follow these basic
safety precautions�
General Precautions
1Read all instructions prior to using the
appliance and its accessories.
2Carefully observe and follow all
warnings and instructions. This unit
contains electrical connections and
moving parts that potentially present
risk to the user.
3ALWAYS exercise care when handling
the Pro Extractor Blades® Assembly.
The blades are sharp, handle carefully.
ONLY grasp the Pro Extractor Blades
Assembly by the outer perimeter of
the blade assembly base. Failure to use
care when handling the blade assembly
will result in a risk of laceration.
4Take your time and exercise care during
unpacking and appliance setup. This
appliance contains sharp, loose blades
that can cause injury if mishandled.
5Take inventory of all contents to
ensure you have all parts needed
to properly and safely operate your
appliance.
6Turn the appliance o, then unplug
from the outlet when not in use, before
assembling or disassembling parts,
and before cleaning. To unplug, grasp
the plug and pull from the outlet.
NEVER pull from the power cord.
7Before use, wash all parts that
may contact food. Follow washing
instructions covered in this
instructionmanual.
8To protect against the risk of electric
shock, DO NOT submerge the
appliance or allow the power cord to
contact any form of liquid.
9DO NOT use this appliance outdoors.
It is designed for indoor household
use only.
10 This appliance has important markings
on the plug blade. The attachment
plug or entire cordset (if plug is
molded onto cord) is not suitable
for replacement. If damaged, the
appliance shall be replaced.
11 This appliance has a polarized plug
(one prong is wider than the other).
To reduce the risk of electric shock,
this plug will fit in a polarized outlet
only one way. If the plug does not fit
fully in the outlet, reverse the plug. If
it still does not fit, contact a qualified
electrician. DO NOT modify the plug
in any way.
12 DO NOT operate any appliance with
a damaged cord or plug, or after the
appliance malfunctions or is dropped
or damaged in any manner. This
appliance has no user-serviceable
parts. If damaged, contact SharkNinja
for servicing.
13 This appliance has important
information on the plug prong.
The power cord is not suitable for
replacement. If damaged, contact
SharkNinja for servicing in order to
avoid a hazard.
14 Extension cords should NOT be used
with this appliance.
15 DO NOT allow young children to
operate this appliance or use as a toy.
Close supervision is necessary when
any appliance is used near children.
16 This appliance is NOT intended to be
used by persons (including children)
with reduced physical, sensory,
or mental capabilities, or lack of
experience and knowledge, unless they
are closely supervised and instructed
concerning use of the appliance by a
person responsible for their safety.
17 Before each use, inspect blade
assembly for damage. If a blade is
bent or damage is suspected, contact
SharkNinja to arrange for replacement.
18 DO NOT attempt to sharpen blades.
19 DO NOT allow the unit or the cord
to hang over the edges of tables
or counters. The cord may become
snagged and pull the appliance o the
work surface.
20 DO NOT allow any part of the
unit to contact hot surfaces, including
stoves and other
heating appliances.
21 ALWAYS use the appliance on a dry
and level surface.
22 NEVER place a blade assembly on
the motor base without it first being
attached to the cup.
23 Keep hands, hair, and clothing out of
the container.
24 ONLY use attachments and
accessories that are provided with
the product or are recommended by
SharkNinja. The use of attachments
not recommended or sold by
SharkNinja may cause fire, electric
shock, or injury.
25 During operation and handling of the
appliance, avoid contact with moving
parts.
26 DO NOT operate the appliance with an
empty container.
27 DO NOT fill containers past the MAX
FILL or MAX LIQUID lines.
28 DO NOT microwave any containers
or accessories provided with the
appliance.
29 DO NOT perform grinding operations
with the Single-Serve Cup and Pro
Extractor Blades® Assembly.
30 Before operation, ensure all utensils are
removed from containers. Failure to
remove utensils can cause containers
to shatter and potentially result in
personal injury and property damage.
IMPORTANT SAFEGUARDS
HOUSEHOLD USE ONLY • READ ALL INSTRUCTIONS BEFORE USE
SAVE THESE INSTRUCTIONS

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PARTS
ASingle-Serve Cup
BPro Extractor Blades® Assembly
CSpout Lid
DPrecision Processor® Bowl
EDough Blade Assembly
FChopping Blade Assembly
GPrecision Processor Lid
HPitcher
IPitcher Lid with Locking Handle
JStacked Blade Assembly
KMotor Base (power cord not shown)
GETTING TO KNOW YOUR NINJA® SYSTEM
WITH AUTO-IQ® TECHNOLOGY
WELCOME!
Congratulations on your purchase. Use
this instruction manual to learn about the
great features of your Ninja System with
Auto-iQ Technology. From assembly to use
to maintenance, you will find it all in here.
There are a variety of accessories that are
compatible with this blenderseries.
To purchase more accessories and find
great recipes, visit ninjakitchen.com.
NOTE: The top flap of your box shows
the select accessories that are included
with your model.
A
BC
D
EFG
H
I
J
K

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BEFORE FIRST USE USING THE PITCHER
IMPORTANT: Review all warnings on
pages 4–5 before proceeding.
WARNING: Stacked Blade Assembly is
sharp and not locked in place. If using the
pour spout, ensure the lid is fully locked
onto the pitcher. Failure to do so will result
in a risk of laceration.
1Remove all packaging material and
labels from the appliance. Separate all
parts from each other.
2Wash the containers, lids, and Blade
Assemblies in warm, soapy water. When
washing the Blade Assemblies, use a
dishwashing utensil with a handle to
avoid direct hand contact with blades.
3Handle blade assemblies with care to
avoid contact with sharp edges. Rinse
and air-dry thoroughly.
4The containers, lids, and Blade
Assemblies are all dishwasher safe.
It is recommended that the lids and
Blade Assemblies be placed on the top
rack. Ensure that the Blade Assemblies
are removed from the containers before
placing in the dishwasher.
5Wipe the motor base clean with a
damp cloth.
5Holding the Stacked Blade
Assembly by the top of the
shaft, place it onto the drive
gear inside the pitcher.
Ensure that the Stacked
Blade Assembly is seated
properly and is standing
upright.
6Add the ingredients to the pitcher,
making sure that they do not exceed the
highest measured marking line on the
side of the pitcher.
7Holding the lid by the handle in the
upright position, place it on top of the
pitcher, aligning the triangle ( ) located
on the lid with the triangle ( ) located
on the pitcher’s handle. Press the handle
down until you hear a click. The triangles
on the lid and the blender handle MUST
be aligned in order for the blender to
turn on.
8Plug the power cord into the electrical
outlet and press the power button ( ).
NOTE: The Stacked Blade Assembly will
fit loosely on the drive gear.
ASSEMBLY
1Place the motor base on a clean, dry,
level surface such as a counter or
tabletop. Press down on the motor
base to make sure that the suction cups
adhere to the counter or tabletop.
2Align and lower the pitcher
onto the motor base. Handle
should be aligned slightly
to the right of the “LOCK”
symbol on the motor base.
3Rotate the pitcher
clockwise until it clicks
in place. As the pitcher
rotates, it will lower and
the safety tabs on the
bottom of the pitcher
will slide under the safety
tabs on the top of the
motor base.
4The pitcher can be placed on the motor
base two ways; the handle can be on the
front right corner or the front left corner.
WARNING: Stacked Blade Assembly is
sharp and not locked in place. If pouring
with the lid removed, carefully remove the
Stacked Blade Assembly first, holding it by
the shaft. Failure to do so will result in
a risk of laceration.
WARNING: Chopping Blade Assembly
is sharp and not locked in place. Before
emptying contents carefully remove lid and
Chopping Blade Assembly, holding it by
the shaft. Failure to do so will result in
a risk of laceration.
IMPORTANT: Review all warnings on
pages 4–5 before proceeding.
MED
FROZENDRINKS
SMOOTHIES
PUREE
PULSE
HIGH
MED
LOW/
DOUGH
AUTO
AUTO
AUTO
FROZENDRINKS
SMOOTHIES
PUREE
PULSE
HIGH
MED
LOW/
DOUGH
AUTO
AUTO
AUTO
OR
TIP: TIt’s best to add the liquid ingredients
first and then the dry ingredients.
NOTE: If you need to add additional
ingredients while the appliance is
processing, open the pour spout
cap and pour the ingredients in through
the opening.
NOTE: When blending any kind of
liquids, such as mixtures of any drinks
or smoothies, do not exceed the “MAX”
liquid mark (1.9 L) on the Pitcher.

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USING THE PITCHER – CONT�
IMPORTANT: Review all warnings on
pages 4–5 before proceeding.
9Press the power button
to turn on the unit. Select
the speed or Auto-iQ
program that best suits
your needs. The Auto-iQ
program will stop the
appliance automatically
at the end of the program.
10To pause the appliance, press the
selected speed or Auto-iQ program
a second time. When the program is
paused, the light on the program button
will flash until you press it again to
resume the rest of the program.
11 When ingredients have
reached your desired
consistency, stop the
appliance by pressing
the power button ( )
and wait for the blade
to stop turning.
12 Turn the pitcher counterclockwise and
lift it to remove it from the motor base.
USE
13 Open the pour spout cap and use the
spout to empty liquid contents.
14 For thicker consistencies, first remove
the lid by pressing the release button
and pulling the lid handle up to a 90
degree angle to lift lid o the pitcher.
Then, carefully remove the Stacked
Blade Assembly by the top of the shaft.
Place Stacked Blade Assembly away
from the work area to avoid accidental
contact. Finally, empty contents from
the pitcher.
NOTE: The 64 oz. bowl is not intended
for blending drinks. Do not overfill.
NOTE: The unit can sense which
container is on the motor base. The
available function lights will illuminate
depending on which container is placed
on the motor base. NOTE: The blade will fit loosely on the
drive gear.
NOTE: Pulse ingredients for even
chopping by holding the Auto-iQ
Pulse button until ingredients reach
your desired consistency.
REMOVAL
15 Make sure that the unit is unplugged
when not in use.
16 To release the motor base from the
counter or tabletop, place your hands
underneath both sides of the motor
base and gently pull the unit up and
towards you.
USING THE PRECISION PROCESSOR®
IMPORTANT: Review all warnings on
pages 4–5 before proceeding.
ASSEMBLY
NOTE: The unit can sense which
container is on the motor base. The
function lights will illuminate depending
on which container is placed on the
motor base.
1Place the motor base on a clean, dry,
level surface such as a counter or
tabletop. Press down on the motor
base to make sure that the suction cups
adhere to the counter or tabletop.
2Align and lower the
Processor Bowl onto the
motor base. Handle should
be aligned slightly to the
right of the “LOCK” symbol
on the motor base.
MED
3Rotate the bowl clockwise
until it locks in place, you
will hear a click when the
lock is engaged.
4The bowl can be placed on the motor
base two ways; the handle can be on the
front right corner or the front left corner.
MED
FROZENDRINKS
SMOOTHIES
PUREE
PULSE
HIGH
MED
LOW/
DOUGH
AUTO
AUTO
AUTO
FROZENDRINKS
SMOOTHIES
PUREE
PULSE
HIGH
MED
LOW/
DOUGH
AUTO
AUTO
AUTO
OR
5Holding the desired blade
assembly by the top of the
shaft, place it onto the drive
gear inside the bowl. Ensure
that the blade assembly is
seated properly and is
standing upright.
6Add the ingredients to the bowl,
making sure that they do not exceed
the highest measured marking line on
the side of the bowl.
7Holding the lid by the handle in the upright
position, place it on top of the Processor
Bowl aligning the triangle ( ) located on
the lid with the triangle ( ) located on the
Processor Bowl handle. Press the handle
down until you hear a click. The triangles
on the lid and the Processor Bowl handle
MUST be aligned in order for the blender
to turn on.
MED
8Plug the power cord into the electrical
outlet and press the power button ( ).

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USING THE PRECISION PROCESSOR® – CONT�
IMPORTANT: Review all warnings on
pages 4–5 before proceeding.
USING CHOPPING BLADE ASSEMBLY
1Place the motor base on a clean, dry,
level surface such as a counter or
tabletop. Press down on the motor
base to make sure that the suction cups
adhere to the counter or tabletop.
2Secure the bowl onto the motor base.
3Holding the Chopping Blade
Assembly by the shaft,
place it onto the gear shaft
inside the bowl. Ensure
that the Chopping Blade
Assembly fits around the
gear shaft and that it is
standing straight.
4Add the ingredients and secure the bowl
lid onto the bowl.
5Plug the power cord into the electrical
outlet and press on the power button ( ).
Select the speed or Auto-iQ®program that
best suits your needs. Pulse ingredients
for even chopping by holding the Auto-iQ
Pulse button until ingredients reach your
desired consistency.
6When ingredients have reached your
desired consistency, stop the appliance
by pressing the power button ( ) and
wait for the blade to stop turning.
7To remove the lid, press the release
button on the lid and pull the lid handle
up to a 90° angle.
NOTE: Please refer to “Speed Settings &
Uses” chart for suggested uses and speeds.
9To release the motor base from the counter
or tabletop, place your hands underneath
both sides of the motor base and gently
pull the unit up and towards you.
8Turn the bowl counterclockwise and lift
it to remove it from the motor base.
IMPORTANT: Review all warnings on
pages 4–5 before proceeding.
USING DOUGH BLADE ASSEMBLY
1Place the motor base on a clean, dry,
level surface such as a counter or
tabletop. Press down on the motor
base to make sure that the suction cups
adhere to the counter or tabletop.
2Secure the bowl onto the motor base.
3Holding the Dough Blade
Assembly by the shaft,
place it onto the gear shaft
inside the bowl. Ensure
that the Dough Blade
Assembly fits around the
gear shaft and that it is
standing straight.
4Add the ingredients and secure the bowl
lid onto the bowl.
5Plug the power cord into the electrical
outlet and press on the power button
(). Select the LOW/DOUGH button and
process until ingredients come together
to form a mass.
6Once finished making dough, stop the
appliance by pressing the power button
() and wait for the blade to stop turning.
7To remove the lid, press the release
button on the lid and pull the lid handle
up to a 90° angle.
NOTE: Please refer to “Speed Settings &
Uses” chart for suggested uses and speeds.
9To release the motor base from the counter
or tabletop, place your hands underneath
both sides of the motor base and gently
pull the unit up and towards you.
8Turn the bowl counterclockwise and lift
it to remove it from the motor base.

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PROGRAMS, SPEED SETTINGS & USES
USING THE SINGLE-SERVE CUP
1 Place the motor base on a clean, dry, level
surface such as a counter or tabletop. Press
down on the motor base to make sure that the
suction cups adhere to the counter or tabletop.
2 Add ingredients to the Single-Serve Cup.
3 Place the Pro Extractor Blades®
Assembly onto the cup and tightly
screw it on clockwise until you have
a good seal.
4 Turn the Single-Server Cup
upside down and place it onto
the motor base, aligning the
tabs on the cup with the motor
base. Rotate the Single-Serve
Cup clockwise until it locks in
place, you will hear a click
when the lock is engaged.
5 Press the power button on,
and select the speed or
Auto-iQ program that suits
your needs. The Auto-
iQ program will stop the
appliance automatically at
the end of the program.
NOTE: Do not overfill. To avoid spilling, do not
add ingredients past the “Max Liquid” line.
7 Once ingredients have reached
your desired consistency, stop
the appliance by pressing the
power button and wait
for the blade to stop
turning. Turn the
Single-Serve Cup
counterclockwise and
pull straight up to
remove it from the
motor base.
6 To pause the appliance, press the selected
speed or Auto-iQ program a second time.
When the program is paused, the light on the
program button will flash until you press it
again to resume the rest of the program.
IMPORTANT: Review all warnings on
pages 4–5 before proceeding.
USE
NOTE: The unit can sense which container
is on the motor base. The available function
lights will illuminate depending on which
container is placed on the motor base.
ASSEMBLY
REMOVAL
8 Turn the cup upright and remove
the Pro Extractor Blades Assembly
by twisting counterclockwise.
9 Place the spout lid onto the
Single-Serve Cup, twist to seal
and enjoy.
10 For storage, only use the spout
lid to cover.
11 Be sure to store the Pro Extractor Blades
Assembly attached to an empty cup when
not in use.
12 Make sure that the motor base is unplugged
when not in use.
13 To release the motor base from
the counter or tabletop, place
your hands underneath both
sides of the motor base and
gently pull the unit up
and towards you.
FOR THE PITCHER
FUNCTION CONTAINER BLADE TYPE SPEED or PROGRAM TYPE OF
FOOD
Frozen Drinks/
Ice Crush Pitcher Stacked Blade
Assembly
Auto-iQ® Frozen
Drinks/Smoothies
Ice
Frozen Drinks
Smoothies
Milkshakes
Pureeing Pitcher Stacked Blade
Assembly Auto-iQ Food Puree Soups*
* When blending soups or sauces, make sure they’re cooled to room temperature first. Ninja® containers are
not intended for hot blending.
FOR THE PRECISION PROCESSOR® BOWL
FUNCTION CONTAINER BLADE TYPE SPEED or PROGRAM TYPE OF
FOOD
Mincing
Precision
Processor
Bowl
Chopping
Blade
Assembly
Auto-iQ Pulse
Onion
Garlic
Herbs
Kneading &
Dough Mixing
Precision
Processor
Bowl
Dough Blade
Assembly Low/Dough
Bread Dough
Pie Dough
Pizza Dough
Pretzel Dough
Cookie Dough
Processing
Precision
Processor
Bowl
Chopping
Blade
Assembly
Auto-iQ Food Puree
Low/Dough
Medium
High
Pâtés
Stewed Fruits
Dips
Apple Sauce
Spreads
Emulsifying
Precision
Processor
Bowl
Chopping
Blade
Assembly
Low/Dough
Medium
Salad
Dressings
Sauces*
Grinding
Precision
Processor
Bowl
Chopping
Blade
Assembly
Medium Meat
Chopping
Precision
Processor
Bowl
Chopping
Blade
Assembly
Auto-iQ Pulse
Salsa
Vegetables
Nuts
Batters
Precision
Processor
Bowl
Dough Blade
Assembly Low/Dough Cake Mixes
Batters
* When blending soups or sauces, make sure they’re cooled to room temperature first. Ninja containers are
not intended for hot blending.

17ninjakitchen.com16 ninjakitchen.com
CARE & MAINTENANCE
CLEANING
Separate/remove all parts from each other.
Hand-Washing
Wash the containers, lids, and blade
assemblies in warm, soapy water. When
washing the blade assemblies use a
dishwashing utensil with a handle to avoid
direct hand contact with blades. Handle blade
assemblies with care to avoid contact with
sharp edges. Rinse and air dry thoroughly.
Dishwasher
The containers, lids, blade assemblies, and
attachments are all dishwasher safe. The
lids and blade assemblies are top-rack
dishwasher safe. Ensure that the blade
assemblies are removed from the containers
before placing in the dishwasher.
Motor Base
Wipe the motor base clean with a damp cloth.
Please call customer service if any servicing
needs to be performed on the appliance at
1-877-646-5288.
PROGRAMS, SPEED SETTINGS & USES
FOR THE SINGLE-SERVE CUP
FUNCTION CONTAINER BLADE TYPE SPEED or PROGRAM TYPE OF
FOOD
Smoothies Single-Serve
Cup
Pro Extractor
Blades®
Assembly
Nutri Ninja®
Auto-iQ® Blend
Smoothies
Protein Drinks
Green
Smoothies
Single-Serve
Cup
Pro Extractor
Blades
Assembly
Nutri Ninja
Auto-iQ
Ultra Blend
Frozen Fruits
Frozen
Vegetables
Kale
Celery
Spinach
Seeds
Ice
Grating Single-Serve
Cup
Pro Extractor
Blades
Assembly
Auto-iQ Pulse
High
Grated Cheese
Bread Crumbs
Chopping Single-Serve
Cup
Pro Extractor
Blades
Assembly
Auto-iQ Pulse
High
Salsa
Vegetables
STORING
Store the unit upright with the blade
assembly inside the corresponding
container with the lid secured on top. Do
not place anything on top. Store the rest of
the attachments in a safe place where they
will not be damaged and won’t cause harm.
Wrap the power cord around the cord
wrap on the back of the motor base.
RESETTING THE MOTOR THERMOSTAT
The unit features a unique safety system
which prevents damage to the unit’s motor
and drive system should you inadvertently
overload your appliance. If the appliance
is overloaded, the motor will stop. Allow
the appliance to cool for approximately
15 minutes. To reset the appliance, follow
the resetting procedure below:
1Unplug the appliance from the
electrical outlet.
2Remove and empty the container and
ensure that no food is jamming the Blade
Assembly or attachments.
3Allow the appliance to cool for
approximately 15 minutes.
4Re-install the container onto the base
and re-plug the appliance into the
electrical outlet.
5 Proceed to use the appliance as
before, making sure not to exceed the
recommended maximum capacities.

18 19ninjakitchen.comninjakitchen.com
TROUBLESHOOTING GUIDE
Motor doesn’t start or blade assembly doesn’t rotate�
• Make sure the container is securely locked on the motor base.
• Make sure the lid is securely on the container in the correct position (align arrows).
• The appliance is turned o. Press the power button ( ) to turn on.
• Check that the plug is securely inserted into the electrical outlet.
• Check the fuse or circuit breaker.
• The unit has overloaded. The appliance will stop and the power light will flash. Unplug and
wait approximately 15 minutes before using again.
• The unit has overheated. Unplug and wait approximately 15 minutes before using again.
• Make sure the unit is not overloaded.
Ingredients are unevenly chopped�
• Either you are chopping too much food at one time, or the pieces are not of even size.
Cut ingredients in similar sizes and process smaller amounts per batch.
Ingredients are chopped too finely or are too watery�
• The food has been over-processed. Use Auto-iQ® Pulse button for controlled processing.
Ingredients collect on lid or sides of container�
• The mixture is too thick. Add more liquid.
Can’t create snow from solid ice�
• Do not use ice that has been sitting out or has started to melt. Use ice straight from
the freezer.
• Start with a few pulses and then go to a continuous blending cycle.
Motor base won’t stick to counter or tabletop�
• Make sure surface and suction feet are wiped clean. Suction feet will only stick to
smooth surfaces. Suction feet WILL NOT stick on some surfaces such as, wood, tile,
and non-polished finishes.
• DO NOT attempt to use appliance when the motor base is stuck to a surface that
is not secure (cutting board, platter, plates, etc.).
The screen is displaying an “Err” message�
• The unit is able to detect which container is on the base. You may be trying to use a
program that is not designed for the container you have installed. The programs will light
up indicating which programs are available for each container.
The screen is displaying a blinking red light�
• The unit is not installed properly. For your safety the unit will only be able to be turned
on when it is properly assembled. Please refer to the assembly pages of this inspiration
guide for assistance.
REPLACEMENT PARTS
To order additional parts and accessories, visit ninjaaccessories.com or contact
Customer Service at 1-877-646-5288.
The One (1) Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja
Operating LLC� Warranty coverage applies to the original owner and to the original product only and
is not transferable.
SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period
of one (1) year from the date of purchase when it is used under normal household conditions and
maintained according to the requirements outlined in the Owner’s Guide, subject to the following
conditions and exclusions:
What is covered by this warranty?
1. The original unit and/or non-wearable parts deemed defective, in SharkNinja’s sole discretion,
will be repaired or replaced up to one (1) year from the original purchase date.
2. In the event a replacement unit is issued, the warranty coverage ends six (6) months following
the receipt date of the replacement unit or the remainder of the existing warranty, whichever is
later. SharkNinja reserves the right to replace the unit with one of equal or greater value.
What is not covered by this warranty?
1. Normal wear and tear of wearable parts (such as blending vessels, lids, cups, blades, etc.),
which require regular maintenance and/or replacement to ensure the proper functioning of
your unit, are not covered by this warranty. Replacement parts are available for purchase at
ninjaaccessories.com.
2. Any unit that has been tampered with or used for commercial purposes
3. Damage caused by misuse, abuse, negligent handling, failure to perform required maintenance
(e.g., failure to keep the well of the motor base clear of food spills and other debris), or damage
due to mishandling in transit.
4. Consequential and incidental damages.
5. Defects caused by repair persons not authorized by SharkNinja. These defects include damages
caused in the process of shipping, altering, or repairing the SharkNinja product (or any of its
parts) when the repair is performed by a repair person not authorized by SharkNinja.
6. Products purchased, used, or operated outside North America.
How to get service
If your appliance fails to operate properly while in use under normal household conditions within the
warranty period, visit ninjakitchen.com/support for product care and maintenance self-help. Our
Customer Service Specialists are also available at 1-877-646-5288 to assist with product support and
warranty service options, including the possibility of upgrading to our VIP warranty service options for
select product categories.
SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement.
A fee of $19.95 (subject to change) will be charged when SharkNinja ships the repaired or
replacement unit.
How to initiate a warranty claim
You must call 1-877-646-5288 to initiate a warranty claim. You will need the receipt as proof of purchase.
A Customer Service Specialist will provide you with return and packing instruction information.
How state law applies
This warranty gives you specific legal rights, and you also may have other rights that vary from
state to state. Some states do not permit the exclusion or limitation of incidental or consequential
damages, so the above may not apply to you.
ONE (1) YEAR LIMITED WARRANTY
PRODUCT REGISTRATION
Please visit registeryourninja.com or call 1-877-646-5288 to register your new Ninja®
product within ten (10) days of purchase. You will be asked to provide the store name,
date of purchase, and model number along with your name and address.
The registration will enable us to contact you in the unlikely event of a product safety
notification. By registering, you acknowledge you have read and understood the instructions
for use and warnings set forth in the accompanying instructions.