Shaw BlueCurve Manual

Self Connect
Instruction Guide
BlueCurve Gateway
Self Connect
Instruction Guide
BlueCurve Gateway
Visit shaw.ca/SelfConnect for more support and help.
Need additional help? Chat with us at shaw.ca/Chat
Returning an old modem?
Seal the box and
affix the shipping
label provided.
Drop off at any
Canada Post
mailbox or outlet.
Place the old modem
and power cord into
a sturdy cardboard
box. Ensure there is
cushioning material
around the modem.
1 2 3
BlueCurve Home app
Make the most of your BlueCurve experience with the BlueCurve Home app.
Manage your WiFi network the way you want, with only a few taps. From
creating user profiles to setting usage schedules and limits, you’re in control.
BC_GATEWAY_SC_1119

How to install your BlueCurve Gateway.
Common questions
What you’ll need
What if I need to connect my
Gateway and TV box to the
same outlet?
What if I hardwire my
connection with the ethernet
cable and need to set up my
WiFi network?
This step is optional. You’ll need a 2-way
splitter (available at Shaw retail stores)
and (3) lengths of coax cable total.
a. Connect one end of the coax cable to
a cable outlet and the other end to the
IN port on the splitter.
b. Connect a second coax cable to the
splitter and your Gateway.
If you hardwire your desktop computer
to your Gateway with the ethernet cable,
open your Internet browser, type 10.0.0.1
into the address bar and press Enter. Then,
follow the onscreen prompts to customize
your network name and password.
BlueCurve
Gateway
Coax cable
Power cord
Where should I place my
Gateway?
For optional
hardwired
connections.
Ethernet cable
• In a central, visible and off-the-ground
location.
• Avoid basement/underground spots,
cabinets or hiding it behind any objects.
• Away from appliances, electrical
equipment and metal / stainless
steel objects.
Hold off on connecting the TV
equipment to an electrical outlet.
You will do this later on.
Shaw BlueCurve
Home app
Download the app or
visit my.shaw.ca
My Shaw
1. Connect
1. Activate within My Shaw
2. Connect
2. Activate
Contact us at shaw.ca/Chat or call us at 1-844-574-7429.
a. Connect the coax cable to your Gateway and a coax cable outlet.
b. Connect the power cord to your Gateway and an electrical outlet.
a. Tap on ‘Register now’ to create your Shaw ID.
(skip this step if you already have a My Shaw account)
b. Sign-in to My Shaw and follow the prompts to activate your Gateway.
If your Gateway is the only piece of hardware you are activating,
follow these steps.
If you are activating multiple pieces of hardware,
follow these steps to activate your Gateway.
Follow the steps to download your BlueCurve Home app and then continue with the
steps within the app to connect your Gateway and set-up your WiFi.
3. Download the BlueCurve Home app
Set-up and manage your WiFi network the way you want. From creating user profiles to
setting usage schedules and limits, the BlueCurve Home app ensures you’re in control.
Please keep your BlueCurve Gateway unplugged until instructed to do so in Step 2.
To start, access My Shaw by either downloading the My Shaw app on the Apple or
Android app store or visiting my.shaw.ca on your mobile phone.
If this is your first time activating your Shaw Internet services, you will need to create
a Shaw ID to gain access to your My Shaw account.
If you have existing Shaw services, you may already have created a Shaw ID.
Sign-in to My Shaw and follow the prompts to activate your Gateway.
Activating your Gateway
If you are setting up your phone service, connect the phone cord provided with your
phone’s base unit into the left-side phone jack at the back of your Gateway.