
THE SHEAR MAGIC ONE YEAR WARRANTY (continued)
For warranty work, send proof of purchase or receipt along with equipment to the place
of purchase. Before sending, please check our trouble shooting guide or online at
www.shearmagic.net.au to ensure it is not a common or easy to solve problem.
The product that is sent in for warranty that is over 6 months old and up to 12 months
old, warranty parts will be replaced but where the products has done a lot of work a
service charge will be applied.
Our goods come with guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and for compensation
for any other reasonably foreseeable loss or damage. You are also entitled to have the
goods repaired or replaced if the goods fail to be of acceptable quality and the failure does
not amount to a major failure.
Inward postage is to be paid by the customer. Return postage will be paid on all warranty
repairs. As part of all repairs, blades will also be sharpened for a nominal charge, as this is
the most common cause of poor performance.
TROUBLE SHOOTING
Problem Cause What to do
Blade assembly will Blades are not in alignment. Push small blade to middle
not fit onto clipper correctly. of larger blade.
Clipper snags hair when using. Blunt blades. Send blades away for
sharpening.
Clipper won’t work, but Blade is jammed. Remove blade, if motor works
electricity is switched on and then clean blade in blade wash
it is plugged in. and ensure it is oiled before,
during and after every use.
Clipper won’t work but Unknown. Send to authorised service
blade is not jammed. agent.
CAUTION
This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless they
are supervised or given instruction concerning use of the appliance by a responsible
person for their safety.
Young children should be supervised to ensure they do not play with the appliance.
Never submerge the trimmer in water or near where it can fall into water e.g. tub.
Never use in bathing area or on wet animals, to avoid electric shock.
Always unplug before cleaning, servicing or installing parts. Servicing should only be
done by approved service agents.
If the supply cord is damaged, it must be replaced a qualified service agent, or a
similarly qualified person in order to avoid hazard.
Do not operate trimmer with a damage cord or housing, or if exposed to liquid or water.
Product: Shear Magic
Model: Nifty 2000
Customer Name:
Address:
Phone:
Email:
Date of Purchase:
Reseller:
SERVICE INFORMATION
If maintenance service or service under warranty is required forward the product to:
Place of purchase or Botany Bay Imports Exports Pty Ltd - PO Box 260 BOTANY NSW
When returning the product for service or warranty please ensure the following:
■
Postage is prepaid
■
Use sturdy packaging to protect the product against damage in
transit - such damage is not covered by the warranty
■
Include your name, address and proof of purchase
■
Provide a detailed description of the fault
■
When sending a clipper do send the blades - but not attached to the clipper to
avoid damage in transit.
Register your product online: www.shearmagic.net.au
✁
Warranty registration on the internet or via return of the warranty registration card is
required within 30 days (thirty days) of the purchase date for coverage of the equipment.
Register online and receive an additional 6 month motor warranty to 18 months.
Visit www.shearmagic.net.au
THE SHEAR MAGIC ONE YEAR WARRANTY
All Shear Magic clippers come with a full one year warranty from date of purchase
against any manufacturing fault.
As you would expect, the warranty does not cover the following:
■
Normal wearing parts (lever, latch, hinge, nameplate, bearings, blade etc)
■
Repairs or disassembly attempted by anyone other than an authorised service centre
■
Repairs made due to normal wear and tear, abuse, improper maintenance, or dropping.
■
Any alterations made to the tool.
■
Damage due to blade coolants or other chemicals.
■
Damage resulting from shipping or transit.