shiva SHIVANRP50 User manual
Web: www.shiva.ie
Designed and Manufactured for Shiva Air Conditioning Limited
Unit 8, Ballymount Cross Business Park, Ballymount Road Lower,
Dublin 24, D24 PYK2, Republic of Ireland
Web: www.shiva.ie Email: info@shiva.ie Tel: +353 14539118
Warranty Statement
If this product has any faults throughout its warranty period, please contact
the distributor / store you purchased the product from.
If the distributor / store cannot solve the problem, please make contact
with Shiva customer service directly. Please provide proof of purchase,
and/or receipt from distributor/store, and the serial number of the product.
All contents of warranty claims are carefully checked, if there is any dispute or
misunderstanding between a store / distributor, and the end user, the company reserves the
right to request an explanation, and any required documentation from both sides.
As technology advances, we may improve some components of this specification.
The color/aesthetic design may also be changed slightly from what is shown in this manual,
or on product packaging.
OPERATION MANUAL
MODEL: SHIVA-NRP50
Before plugging in the product, please read this manual
carefully, and strictly follow the initial setup steps as per
instructions. Please keep this manual in a safe place after
reading for future reference.
Designed and Manufactured for Shiva Air Conditioning Limited
Unit 8, Ballymount Cross Business Park, Ballymount Road Lower,
Dublin 24, D24 PYK2, Republic of Ireland
Web: www.shiva.ie Email: info@shiva.ie Tel: +353 14539118
SHIVA-NRP50 Air Purifier
Operation Manual
1 Safety Notice 3
2 Product Introduction 5
Control panel 6
Main screen 6
Vice screen 6
3 Before First Use 7
7
7
8
10
Opening and closing method of the back cover
Placement sites of Air Purifier
Installation of filters
Connecting Wi-Fi to Tablet or Smartphone
Filters and functions 11
4 Cleaning and Maintenance 13
13
13
14
14
Cleaning air purifier
Cleaning air quality sensors
Cleaning pre-filter
Unused for a period / storage
Time for replacement of filters 14
5 Troubleshooting 15
16
16
Ordering parts or accessories
Replacement parts
Warranty and service 16
6 Additional Information 16
16
16
Product Specification
Electrical Diagram
Recycling 16
7 Warranty 17
8 Warranty Card 18
SHIVA-NRP50 Air Purifier
Operation Manual
1 Safety Notice
In order to avoid possible damage to you, or others, or critical damage to the product, please
be sure to pay attention to the following safety precautions:
Don’t touch the power plug or
the device with wet hands.
Before cleaning appliance, please
make sure to have the power off.
Otherwise it may cause electric shock.
It is prohibited to use power below or
beyond the specified value.
Only 220V power allowed.
Do not connect to other devices such as DC
inverters, etc.
Using universal sockets or exceeding the
specified value of the equipment may cause
overheating and increase risk of fire.
Damage to the power line or plug.
Should damage occur to the cable or plug
during the lifetime use of the machine, please
have a qualified technician replace the cord
and/or plug.
Don't bind, tape, or use connectors on the
wires. Using a broken wire increases risk of
electric shock, short circuit, and fire hazard.
Never use the device if you feel the cable is
faulty or the plug is loose.
Prohibit unauthorised repair,
taking apart, or modifying the air
purifier.
It may cause electric shock, failure, or a fire
accident. Use a qualified technician.
Warranty is voided if item is compromised
by unauthorised personnel
Pull The
Plug!
Otherwise air purifier may run suddenly,
causing an accident, or risk an electric shock.
Before starting the air purifier, please
insure all packaging is removed from
the internal filters.
Failure to remove the packaging on filters
prevents airflow through the machine, increasing
risk of critical failure, electric shock, overheating,
or fire.
Also remove packaging from power cord.
Please clean power plug regularly.
Accumulation of dust on the power plug and
moisture can damage the insulation of the
plug part, resulting in increased risk of fire
Pull out the power plug, then wipe with dry
cloth (do not use a wet cloth!).
Remember to pull the power plug if device
will not be in use for a long time.
Do not poke a pen, clip, or other
metals into the outlet or inlets. Do
not block the outlet or inlets.
It may affect the internal parts and cause
electric shock or damage.
Warning
If the machine's power supply cord or plug is damaged upon unboxing, you must contact the distributor /
store you purchased the product from immediately, who will appoint a qualified technician to change it
for you, do not attempt to plug in the product to reduce the risk of any danger.
SHIVA-NRP50 Air Purifier
Operation Manual
Prohibit use of any solvent such
as benzene or thinner to clean
the air purifier, avoid touching
after insecticide spraying.
Otherwise air purifier can rupture and
cause damage, short circuit, cause
To pull out the power plug,
hold the plug, instead of
pulling the cable.
Otherwise it may cause short circuit,
break internal wire, increasing the risk
of electric shock or a fire accident.
electric shock, or fire.
Do not operate in high humid
temperature, damp, or wet
body sites using this air
Do not operate this air purifier
intentionally to remove grease/
fat particles from the air.
The air purifier should not be used for
Do Not Use
in Wet Areas
purifier, such as the bathroom.
Air purifier may build up condensation
prone to leakage, increasing the risk of
electric shock or a fire accident.
ventilation or extraction equipment.
Such as inside a kitchen, this will
drastically reduce the service life of air
purifier and all filters.
Do not use the air purifier
indoors with fumigation type
pesticides. (Bug Killer, etc.)
Chemical residue could accumulate
inside the machine, and then released
from the outlet to harm health.
After using pesticides or aerosols,
please thoroughly ventilate the room,
before using the air purifier.
Do not allow the air purifier
to get wet.
It may cause electric shock and
increase risk of a fire accident due to
short circuit.
Keep Away
From Fire!
Use Shiva
Products
Only
Do not operate around volatile
substances or combustible
materials, such as tobacco or
candles close to the machine.
Keep away from any type of fire!
Otherwise it may cause a fire accident.
Intentionally blowing tobacco smoke at
the machine will give sensors false
readings of the room’s overall
environment.
Do not use aftermarket/counterfeit
products with this machine.
Ensure you source spare parts from
genuine registered Shiva Distributors.
Using counterfeited products will
immediately void warranty.
Counterfeited machines / replacement
products may appear similar in appearance;
however they will not have had the testing
and certification this product has had, and
as such, may cause a danger.
Attention
Attention
Ifany situation below occurs, please
disconnect the power tothe machine:
A switch does not work.
A circuit breaker or fuse burned.
The power cord or plug abnormally hot.
Burning odour, abnormal sound, or
vibration.
Any other anomalies or failure.
Attention
This appliance contains a UV-C emitter.
Do not stare at the UV-C light source.
Unintended use of the appliance or damage to the housing may result in
the escape of dangerous UV-C radiation.
UV-C radiation may, even in little doses, cause harm to the eyes and skin.
Appliances that are obviously damaged must not be operated.
The replacement of the UV-C emitter by the end user is not allowed.
Read the maintenance instructions before opening the appliance.
The appliance must be disconnected from the supply before replacing the
UV-C emitter. A suitably qualified tradesperson should do this task.
Precautions are to be taken when replacing UV-C emitters and starters.
4
SHIVA-NRP50 Air Purifier
Operation Manual
Red (PM2.5 = 150 ~ )
Bad
Control Panel
Air Quality Indicator
Reset
Button
(press for
3 seconds)
Fan
Speed
Main Screen
PM2.5 display icon
VOC display icon
Filter expiry reminder
Temperature and humidity
display value
Auto mode display icon
Silent mode display icon
PM2.5 color display light band
WIFI connection display
(When connecting the light twinkles;
when connected , the light stays on)
Environmental status display value
Temperature and humidity display value
UV light display icon
Fan speed display icon
Anion Ionisation display icon
Photosensitive area
Vice Screen
PM2.5 / VOC display icon
Temperature display value
Humidity display value
Filter Clean/Change Reminder:
According to the actual usage of the filter, the machine
automatically calculates the expiration time of the filter. After the
filter usage time has expired, the filter indicator will flicker,
reminding you to clean/change the filter
Attention
Please turn off the power and pull out the
power plug before replacing any filter.
Blue (PM2.5 = 0 ~ 50)
Perfect
Green (PM2.5 = 50 ~ 100) Good
Purple (PM2.5 = 100 ~ 150) Normal
Countdown
Timer
Anion Ioniser
UV Steriliser
or Both
Power On/Off
Button
Mode: Auto / Manual
(For WiFi Setup: press and hold Mode Button
within 5 secs of turning on device)
6
SHIVA-NRP50 Air Purifier
Operation Manual
3 Before First Use
Placement Sites of Air Purifier
1 Opening Method of the Filter Cover
Gently hold the machine, hold the back cover with one
hand, and gently pull the cover open backwards horizontally.
(as indicated by the arrow direction below)
2 Closing Method of the Filter Cover
Gently hold the machine, confirm the filter order; and gently
close the back cover horizontally (as indicated by the arrow)
In order to maximise your room air circulation, ensure
the gap between the air inlet (filter panel side) and
the wall is at least 50cm, and the air sensors are at
least 10cm away from the wall (as shown below).
Please keep 1 meter away from television, radio, etc.
Please do not put the power plug together with any
television, radio, and other electrical power plug
inserted into the same socket, (otherwise it may cause
screen jitter and electrical noise generation.)
The long-term placement in the same position
may dirty the sites walls and floors. Ensure to
regularly clean and vacuum this area.
To ensure the machine has adequate circulation,
ventilation, and maximum efficiency, don't interfere
with the air outlet or air inlet by blocking them.
Attention
Open the package, take out the foam lining, remove all the
built-in accessories and materials, take Air Purifier out of the
box, remove the plastic bag, open the filter cover, and remove
the plastic from the filters. Re-insert the filters in correct order.
Opening and Closing Method of the Back Cover:
7
SHIVA-NRP50 Air Purifier
Operation Manual
Attention
Please do not touch the UV-C Lamps even when
powered off.
Please do not operate the air purifier without the filters.
Please remove the package of each filter before using.
Tips
You can place the purifier on a table to enhance
the access when removing or installing the filters.
Installation of Filters
Important!
Please remove all the plastic packaging from all
of the filters in the machine before using the air
purifier, according to the below instructions.
Steps
Before using this air purifier, please install the filters
correctly as per instructions.
Please remove all packaging and put the air purifier
on dry, stable, horizontal ground.
1 Using one hand, hold the top of the machine;
and gently pull the filter cover sideways.
(as shown in arrow direction)
2 Remove all the filters from inside the machine.
3 Remove all packaging from each filter.
8
SHIVA-NRP50 Air Purifier
Operation Manual
Attention
If the power cord is accidentally damaged
during daily use, it must be replaced by a
professional from the Distributors’ local
maintenance department, or by a qualified
competent tradesperson.
Tips
Look for the fabric pull tag to determine which is
the top front facing side of each filter.
4 Install all the filters in correct order;
1 TiO² Photocatalyst Filter
2 Activated Carbon Filter
3 HEPA13 Filter
4 Pre-Filter
5 Carefully close the Filter Panel. Align and
insert it into the fixed grooves, then gently
push it closed.
Connecting Power
Place the Air Purifier in set position using
instructions above. Plug in the machine to power
socket as per instructions above.
9
SHIVA-NRP50 Air Purifier
Operation Manual
Tips
Set up a 7 day on/off schedule timer to save you having
to manually turn the machine(s) on and off each day.
Set multiple ‘off’ timers to prevent machine(s) operating
unintentionally through the night.
Connecting Wi-Fi to Tablet or Smartphone
Checklist:
1. Have a Smartphone or Tablet with access to the Google Play or Apple App Store
2. Your Smartphone or Tablet to use the device is connected to the buildings 2.4G WiFi Internet.
3. (it is recommended the Customer / Building Manager purchase a dedicated device to leave on site for control of
multiple units)
4. You have the correct WiFi Password to hand.
5. Your Router is MAC-open.
Connection Guide:
Download the “Smart Life” App
(May be called “Intelligent Life” in some regions)
1. Register an account.
2. If you already have an account, Log In.
3. Ensure Power is connected to the Air Purifier.
4. Enter the App, Tap “+” on the upper right of the page to enter the connection page.
5. There are 2 Connection Methods; ‘Manual’, and ‘Auto Scan’, Select ‘Manual’.
6. Select ‘Small Home Appliances’, in the Surroundings section select ‘Air Purifier (Wi-Fi)’
7. Select the network you wish to use and enter the network password. (Note: WiFi Network must be 2.4GHz)
8. After entering password select ‘Next’ to enter the pairing connection page.
9. Power on the unit using the On/Off button, then quickly press and hold the ‘MODE’ button for approximately 5
seconds, until the WiFi Light starts blinking fast.
10. Ensure the WiFi Light is still rapidly flashing, and select ‘Confirm the indicator is blinking rapidly’ and ‘Next’
11. Air Purifier will display as found on the app. Select this device.
12. Name your device accordingly (example: Open Plan 1, Canteen, Accounts Office, Johns Office, etc)
13. Device is now connected.
10
SHIVA-NRP50 Air Purifier
Operation Manual
Filters and Functions
Filter Compositions
Pre-Filter
HEPA13 Filter
Activated Carbon Filter
Photocatalyst Filter
One: Pre-filter
Micron mesh filter, effectively blocks 2.5mm
fibrous particulate matter. Blocking rate > 99.9%.
It can be cleaned easily using a vacuum, it can
be re-used hundreds of times once maintained
properly and not damaged / ripped.
Preventing larger particles such as pet fur, dander,
and coarse dust, etc. it can increase the life of the
following filters. Ensure to regularly clean this filter.
Two: HEPA13 Filter
HEPA13 filter has the ability to remove 99.7%
of particles as small as 0.3 microns. Allergens
and bacteria in air flow, such as pollen, smog,
and viruses, are caught in this filter.
Recommended to change this filter each year.
Discover the 6-point purification process to
effectively purify the air:
One: Pre-Filter (Washable)
Two: Efficient HEPA13 Filter
Three: Activated Carbon Filter
Four: TiO² Photocatalyst Filter
Five: Anion Ionisation
Six: UV-C Light (Sterilisation)
Three: Activated Carbon Filter
Removes volatile organic compounds, such
as secondhand smoke, mold spores, and
other polluting gases in the environment.
Four: TiO² Photocatalyst Filter
This filter is coated with titanium, it operates
mainly as a photo-catalytic function. When
used in conjunction with UV light, it has a
strong catalytic degradation rate, 1,550 times
stronger than that of the filter alone.
Effective degradation of formaldehyde,
toluene, xylene, ammonia, TVOC and other
pollutants in the air. Also assists greatly in
removing unpleasant odours from the
environment.
11
SHIVA-NRP50 Air Purifier
Operation Manual
Tips
Cold Cathode UV lamp trigger voltage is
only 500v; it will not produce Ozone, so it
can be used safely in a populated area.
Yeast Mycotic spore Virus Mildew
Mould
Bacteria
Bacteria
Five: Anion Ionisation
Electrically charges the air to produce
large amounts of negative ions (Anion),
attraction and physical absorption of
positively charged particles can capture up
to 98% of bacteria and viruses in the air.
This process also assists in eliminating
unpleasant odours in the environment.
Six: UV-C Sterilisation
Effectively kill a variety of common bacteria
and viruses (incl. COVID-19) at DNA level
using 254nm UV-C Wavelengths, also inhibit
the production of bacteria and viruses
trapped on the other filters in the machine.
Coarse Dust Hair
Harmful Particles Dander
Dust
Pollen
Pet Fur
Smoke
Dust mites
Odour Chemical Substances
Allergens
(incl. COVID-19)
12
5
(Anion Ionisation)
Pre-Filter
HEPA13
Activated Carbon
TiO² Photocatalyst
6
(UV-C Sterilisation)
SHIVA-NRP50 Air Purifier
Operation Manual
4 Cleaning &
Maintenance
Be sure to pull out plug before cleaning.
Do not put the product into water or any other
liquid. Do not use corrosive or flammable gas
(e.g. bleach or alcohol) to clean any part of the
product.
Only the pre-filter can be cleaned with water
(if heavily soiled), all other filters cannot be
cleaned, and should never ever be allowed to
get wet.
Cleaning the Air Purifier
1 .Use a soft brush, to clean the inlet/outlet
of air quality sensor.
2.Clean the air quality sensor, inlet and outlet
with damp cotton swabs.
Clean the casing and filter panel regularly to
prevent dust accumulation on the machine.
1. Use a warm damp cloth to wipe the dust
from casing.
2. Use soft dry cloth to clean inlet and outlet
areas.
3.Gently and carefully vacuum the Filter Cover
area
Cleaning the Air Quality Sensor
Clean the air quality sensor every two months to
make sure purifier runs at the best performance.
If the purifier is used in a dusty environment,
please clean it more often to compensate.
3. Dry it off carefully with fresh dry cotton swabs.
Attention
When the indoor humidity is very high, the air
quality indicator may be forming condensate. So
even if the air quality is good, air quality indicator
may indicate poor air quality, in this case, you
have to clean the air quality indicator or use any
manual speed setting.
13
SHIVA-NRP50 Air Purifier
Operation Manual
Cleaning the Pre-Filter
Please Read Information Carefully
In order to achieve the best performance, and
ensure longevity of other filters, vacuum clean
and maintain the Pre-Filter every two months
from the beginning of use.
Two months is based on the average 8 hours a
day, 5 days a week operating time (320hrs).
Adjust cleaning times accordingly if you are
using the machine for longer than this period.
External Maintenance: use a warm damp cloth
and wipe the surface to prevent the
accumulation of dust on the machine.
Turn off the air purifier and pull out the plug
before cleaning and maintenance.
Only the pre-filter can be cleaned, other filters
cannot. You may damage the filters if
attempted!
Unused for a Period / Storage
Pull out the power plug. (unit consumes
power when it is on standby.)
Thoroughly dry the inside. (otherwise, it
may lead to the equipment trouble.)
Store the machine upright in a dry ventilated
place. (do not lay flat or place upside down,
as it may lead to equipment trouble.)
Replace Filter Reference Times
When the machines internal work timer
reaches 3600 hours, the reminder indicator
will flash, the working time calculation is as
follows:
Fan Speed 1: Accumulative 0.25s per second
Fan Speed 2: Accumulative 0.5s per second
Fan Speed 3: Accumulative 1s per second
Fan Speed 4: Accumulative 2s per second
Attention
Please use the lowest power setting on your
vacuum cleaner, preventing the filter from
damage.
Tips
Before putting each replacement filter into
the machine, remove the plastic
packaging, and ensure that the labels on
the filters are on top side facing outwards.
Attention
Please turn off, or unplug the machine,
before you change the filter.
1. Clean the Pre-Filter regularly to
maximise the efficiency and lifespan of
other filters.
2. HEPA13 Filter should be changed on
average once every 12 months.
3. Activated Carbon Filter should be
changed once every 6-12 months
depending on environment.
4. TiO² Photocatalyst Filter should be
changed every 3 years.
5. After 1000hrs of usage of UV Lamps,
sterilisation efficiency will reduce to
around 70%. But it does not largely affect
the efficiency enough to resolve the
volatile organic compounds, such as
formaldehyde, TVOC, etc. in the air.
For maximum efficiency change the UV-C
lamps every 6 months for new lamps.
Tips
14
SHIVA-NRP50 Air Purifier
Operation Manual
5 Troubleshooting
This section lists the possible problems when using this product. If you can’t solve the problems
based on the below information, please contact your distributors’ customer care center.
Condition
Possible reasons
Possible solutions
Machine will
not turn
on
The filter panel may not be installed / closed
correctly.
Open/Remove the filter panel, then close/install the
panel again.
Power plug is not inserted into a live
power source.
Pull out the power plug, then insert into a new
power source.
The power plug or wire is damaged.
Contact with our customer center or dealers.
The fan doesn't
work
The machine is not turned on.
Insert the plug into a power source, and turn on
the machine again.
The dynamo is damaged.
Contact with our customer center or dealers.
The machine is put on the uneven place.
Remove the machine to a flat surface.
Loose or foreign particles inside the
machine.
Contact with our customer center or dealers.
The motor is loose.
Contact with our customer center or dealers.
Plastic packaging of each filter is not
removed.
Before using, please remove plastic packaging of
each filter.
Performance is
poor or not best
purification ability
Washable mesh Pre-Filter is dirty.
Please clean the washable mesh Pre-Filter.
Filter is not replaced (after 1 year of use)
Replace with set of new filters.
Machine inlet or outlet was blocked.
Contact with our customer center or dealers.
Plastic packaging of each filter is not
removed.
Before using, please remove plastic packaging of
each filter.
The gap around the machine is not proper.
Ensure the machine at least 50 cm clearance on
both sides of the air inlet and the outlet at the back
of the machine at least 10 cm.
Machine filter missing or sequence error.
Ensure that all the filters put the correct sequence
in machine.
Exceed the expected cover area. (60-70m²) Ensure the machine is being asked to work in a
suitable sized area. Additionally machines can be
added to serve larger areas.
15
SHIVA-NRP50 Air Purifier
Operation Manual
If you need additional information, or have any
questions about this product. You can also
contact our company's Customer service
center or distributor. For product warranty
details, please refer to the warranty card
included with the manual.
Ordering Parts or Accessories
If you need replacement parts, or need to
purchase additional parts, please contact our
customer service center or dealer. Do not
use aftermarket/counterfeit replacement
products with this machine.
Replacement Parts
6 Additional information
Product Specification
Electrical Diagram:
Disposal & Recycling
When disposing of the product, filters, or UV Tubes,
please don't put together with the general waste.
Please check the local regulations on disposal of
electronic and electrical products.
Disposing of the product responsibly helps to avoid
the potential negative effects on the environment
and human health.
Philips®
UV-C Lamps
16
Warranty and Service
SHIVA-NRP50 Air Purifier
Operation Manual
7 Warranty
The machine warranty period is one year (from the date of invoice)
1. During the warranty period: All items are covered in the unlikely event of a critical
failure. Filters and UV Tubes are not covered under warranty throughout the one-year
warranty period, these are serviceable items which must be maintained and replaced by
the user over the course of the machines lifespan.
2. Please keep original receipt/invoice with the warranty certificate, if the receipt/invoice or
warranty certificate is altered, the warranty is invalid. Each machine has a specific serial
number which needs to match on the receipt and warranty certificate in the event of a
claim.
3. Serviceable items (Filters, UV Tubes) can be ordered for collection or delivery via your
local Distributor, or Shiva directly. If counterfeit / aftermarket products are used with the
machine the warranty is void, and all indemnity for any damage or injuries caused from
using aftermarket products lies with the user themselves.
4. Warranty does not extend to repair of damage caused to any other electronic device,
property, or personal injury, caused by this machine. Please read this manual carefully to
insure proper use of the machine, and thus minimise risk of any malfunction/injury.
5. By choosing to operate this device, you agree to our warranty terms.
Warranty does not cover the below scenarios:
1. Without invoice/receipt or original warranty card displaying serial number.
2. The malfunction is caused from operating the machine in a way which does not
follow the specifications and instructions explained in this manual.
3. Any of the following circumstances:
Consumers own improper use, placement, improper maintenance, etc
Evidence of product having being taken apart or disassembled.
User or 3rd party individual attempted repair damage caused by themselves. Damage
caused by improper transport or lifting practices.
Damage caused as a result of the product falling over, or from a height.
Damage caused by improper storage/handling/delivery (please deal with Distributor).
Damage caused by Electrical Surges / Power Outages
Damage caused by force majeure.
Packing Details
Name
Product:
SHIVA-NRP50
Instructions
Warranty
Certificate
Remote
Control
Battery
Quantity 1 1 1 1 1
17
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