SideTrak USB-C HUB User manual

USB-C HUB

Thank you for your purchase! Now you can easily
plug in your triple monitor setup with this USB-C hub.
We hope you enjoy it!

Component List3
4-6 How to Use
Troubleshooting7-8

1
4
1
3
2
1
2
3
4
USB-C Cord
USB-C Power Input
USB-C Input
Corded USB-C to connect to your computer.
USB-C input port with power delivery to
provide extra power.
USB-C Displayport input ports. These ports
transmit both power and data. Plug your
monitor cords into these ports.
Indicator Light Indicator light will light up to indicate if
you do not have enough power.

How to Use
Indicator Light
Indicator light will illuminate when external power is
required/recommended. Monitors may still function
while light is illuminated, but at decreased brightness.
If the light is illuminated and one or both of the
attached monitors do not function, then external power
input is required.
NOTE: Mac OS does not support MST (Multi-Screen
Transport) functionality and will read both monitors
as one and not two.
4
Functionality
Mirror display functionality works with Windows,
Chrome, and Mac. However, extended display
functionality only works with Windows and Chrome.

1.
Hub Usage
2.
Plug the hub cord (number 1 on the component list)
into a port on your laptop that has one of the
symbols shown below.
DisplayPort symbol Thunderbolt symbol
How to Use
5
Plug in the 2 USB-C monitor cords into the hub’s
ports (number 5 on the component list).

If the indicator light (number 3 on the component
list) lights up, you will need to provide additional
power.
Watch video for more
information.
You can provide additional power by plugging
directly into a wall or a portable battery.
3.
Plug the USB-C end of the power cord into the
USB-C port on the hub (number 2 on the
component list). This port only transmits power
and not data and will not function properly if you
try to plug in a monitor through this port.
How to Use
6

My monitors won’t turn on
1. Make sure you are plugging the hub into a
DisplayPort or thunderbolt port on your laptop.
Troubleshooting
2. Give the hub about 1 minute to read and register
your computer.
3. Try plugging in different cords. Sometimes the cord
can be the issue.
4. You might need to provide additional power.
Connect the hub to external power source, through
a wall plug or a portable battery.
7

Troubleshooting
My monitors won’t extend my display when
plugged into a Mac OS
Mac OS does not support MST (Multi-Screen
Transport) functionality and will read both monitors
as one and not two.
If you have any questions, we are here to help!
240.580.8725
[email protected]
https://sidetrak.com
8