Signalbooster Fusion2go 3.0 fleet User manual

05.30.2019

User Manual

Fusion2Go™3.0 Fleet

Vehicle Voice and 4G LTE Data Signal Booster

SureCall Fusion2Go 3.0 Fleet

Table of Contents

How It Works ........................................................................................................................... 3

Package Contents................................................................................................................... 4

Step 1: Mount Outside Antenna.............................................................................................. 5

Step 2. Install the Inside Patch Antenna ................................................................................. 6

Step 3. Place Booster and Connect Cables........................................................................... 6

Step 4. Connect Power ........................................................................................................... 7

LED Indicators ........................................................................................................................ 8

Troubleshooting....................................................................................................................... 8

Specications.......................................................................................................................... 9

Antenna Kitting Information................................................................................................... 10

Consumer Guidelines............................................................................................................ 12

Three-Year Product Warranty................................................................................................ 13

Thank you for purchasing SureCall’s Fusion2Go 3.0 cell phone signal booster kit. Fusion2Go

3.0 Fleet provides enhanced voice, text and 4G data signal for any vehicle.

If you have any questions during setup, please reach out to our US-based experienced

support technicians:

Call: 1-855-846-2654

Please note: This product is designed for professional installation as the antenna is mounted

permanently through a hole drilled into the vehicle’s sheet metal.

A “soft installation” should first be performed by assembling the NMO antenna and routing the

cable through an open window. After completing the remaining installation steps and success-

ful operation is verified, proceed with permanent installation.

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SureCall Fusion2Go 3.0 Fleet

How It Works

The SureCall Fusion2Go 3.0 Fleet is a high-quality bidirectional booster that enhances

cellular signals for vehicles.

The Fusion2Go 3.0 Fleet works with two antennas:

• An inside antenna that communicates with your cell phone.

• An outside antenna that communicates with the cell tower.

Signals sent from a cell tower are received by the outside antenna, amplied by the booster

and then sent to your cell phone via the inside antenna. When your phone transmits, the

signal is sent to the inside antenna, and then sent to the cell tower via the outside antenna.

Inside

Antenna

Outside

Antenna

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Package Contents

• Unpack all package contents. For missing or damaged items, contact your reseller.

• Turn over the signal booster and record the model and serial number for reference:

Serial #: ______________________________________________________________________

Purchase Date: ________________________________________________________________

• Keep the carton and packing material to store the product in case you need to return it.

Your Fusion2Go 3.0 Fleet signal booster package includes the following items:

1. One SureCall Fusion2Go 3.0 signal booster

2. 12v Hardwire power supply

3. One inside patch antenna

4. One outside non magnetic NMO antenna

5. NMO mounting cable

1. Fusion2Go 3.0

Amplier

3. Inside Patch

Antenna

2. 12v Power

Supply

4. Outside

NMO

Antenna

One free

magnetic vent

clip

5. NMO

Mounting

Cable

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SureCall Fusion2Go 3.0 Fleet

Step 1: Mount Outside Antenna

Identify a location on the vehicle’s roof that (1) has at least a 12-inch radius clear of

obstructions and other radiating elements, such as a radio antenna and (2) at least 6 inches

away from any windows.

Using a drill with a 3/4” hole saw bit, drill hole in the center of the desired location. Remove

the metal collar from the connector and insert the NMO mounting cable through the hole.

(see illustration).

Position threads of the cable mount to extend through the center of drilled hole and above

vehicle surface.

Screw the collar to the base mount, ensuring the mount is centered and tighten with a

wrench. Next, thoroughly clean the mounting area before screwing the antenna onto the

NMO mount. Ensure full contact of the antenna to the vehicle surface.

Note: The outside antenna must not be collocated or operating with any other antenna or

booster.

Once the antenna installation is complete, route the NMO antenna cable inside the vehicle.

To hide the cable, run under headliner and trim to the desired booster location on the oor of

the vehicle.

Note: The outside antenna must not be collocated or operating with any other antenna or booster.

NMO antenna

Collar

NMO Mount

Cable

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Step 2. Install the Inside Patch Antenna

Identify a location for the inside antenna on or near your front dashboard that is

1. Within 2-3 feet of the typical cell phone location

2. At least 8 inches (20cm) from cellular devices and

3. At least 4 inches (10cm) from metal

Next, peel Velcro backing and apply to a

clean dry surface in your chosen location.

Or try this - Use the free vent clip

provided with your product as a mounting

surface then simply clip to an air vent.

Step 3. Place Booster and Connect

Cables

Select a well-ventilated location for the booster that is away from excessive heat, direct

sunlight, and moisture. We often suggest installing beneath a seat or within the front console.

Connect the cable from the outside antenna to the connection marked OUTSIDE and

connect the cable from inside patch antenna to the connection marked INSIDE. Tighten the

connections and wrap up any loose cable.

To Inside Patch

Antenna

To Outside

Antenna

LTE-A

LTE-V

CELLULAR

PCS

AWS

POWER

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SureCall Fusion2Go 3.0 Fleet

LTE-A

LTE-V

CELLULAR

PCS

AWS

POWER

Power

Connector

Step 4. Connect Power

Before and while wiring the power supply, disconnect vehicle battery. Hardwire installation

requirements vary by vehicle. The following is only a general guide. Check with your

manufacturer’s vehicle for specic electrical placement or requirements.

Locate a +12V accessory (“ACC”) wire that will switch on and off with the ignition. Connect to

the power source and ground.

Once connections are complete, verify operation by connecting the DC power cord

connector to the signal booster. The Power LED on the signal booster will illuminate to

indicate it is receiving power and is ready for use. Permanently secure power cable.

Connect the power cord connector to the signal booster and insert the other end into your

cigarette lighter adapter1.

The Power LED illuminates to show that the signal booster is ready for use. The Alert LEDs

ash 5 times to show the frequency band is operational.

Place a call in a location you have previously experienced poor signal and conrm that your

phone is receiving a boosted signal.

[1] WARNING: The booster is rated for 5-15V input voltage. DO NOT use the booster with a higher voltage power

supply. This can damage the booster and/or cause personal injury.

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LED Indicators

Place a call in a location you have previously experienced poor signal and conrm that your

phone is receiving a boosted signal. Normal operation is indicated by Green LEDs (both

ashing and solid). In the event Red LEDs appear, antenna adjustments may be needed.

Color

Condition

Indication

Green Solid Indicates normal operation.

Green Flashing Normal operation. Indicates that Automatic Gain Control (AGC) is self-

adjusting due to over-signal or antenna proximity.

Red Flashing Indicates issues caused by overpowering or oscillation.

Adjustment of your outside antenna placement is likely needed. Verify that it has

sufcient separation from the inside antenna, as well as, any potentially interfering

objects or antennas

Note that the booster case may become warm during operation. This is normal.

Troubleshooting

Problem Resolution

Signal booster has

no power

1. Verify that the Power LED is ON.

2. Connect the power supply to an alternate power source.

3. Verify that the power source is operational and the fuse is intact.

4. If it remains OFF, contact tech support at:

1-855-846-2654

After completing

installation, signal

has not Improved

Verify that cable connections are tightly tted to the booster.

Try further separating the antennas.

Note: Bars are not always a reliable measure of signal. The best way to

conrm signal coverage is the ability to place and hold a call.

* WARNING: The booster is rated for 5-15V input voltage. DO NOT use the booster with a higher voltage power

supply. This can damage the booster and/or cause personal injury.

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SureCall Fusion2Go 3.0 Fleet

Specications

Product Fusion2Go 3.0 Fleet

Uplink Frequency Range (MHz): 698-716 / 776-787 / 824-849 / 1850-1915 / 1710-1755 (G Block Included)

Downlink Frequency Range (MHz):

728-746 / 746-757 / 869-894 / 1930-1995 / 2110-2155 (G Block Included)

Input / Output Impedance: 50 Ω

Maximum Gain: 50 dB

Gain Adjustment: 20 dB (Automatic)

Maximum Uplink Power 29.0 dBm

Noise Figure: ≤ 5 dB

VWSR: ≤ 2.0

Supported Standards: CDMA, WCDMA, GSM, EDGE, HSPA+, EVDO, LTE and all cellular standards

DC Power: 6-15V

Maximum Output Power: 1 Watt EIRP

Cable: SC-174 / RG-58U

RF Connectors: FME Male (both ends)

Power Consumption: ≤ 10W

Operation Temperature: -4º to +158º F

Dimensions: 5.625 x 4 x 1.125 inches

Weight: 1.43 lbs

Certication: FCC ID: RSNF2GO3

(Fusion2Go 3.0)

IC: 7784A-F2GO3

(Fusion2Go 3.0 v2)

Note: The term “IC” before the radio certication number only signies that Industry Canada technical

specications were met.

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Antenna Kitting Information

Component Prod No. Description

Gain

LTE-A LTE-V 800 MHz 1900 MHz

1700 MHz /

2100 MHz

Vehicle

Outdoor Antenna

and Cable

SC-203WN

and RG-58U (17 ft)

1.3 dB 1.2 dB 1.0 dB 1.6 dB 1.7 / 1.1 dB

Outdoor Antenna

and Cable

SC-208W

and SC174-12.5 ft (12.5 ft)

-3.16 dB -5.15 dB -5.65 dB -2.85 dB -3.34 dB / NG

Outdoor Antenna

and Cable

SC200W

and SC174-10 ft (10 ft)

-2.3 dB -2.3 dB -2.3 dB -5.8 dB -3.98 / -5.96 dB

Indoor Antenna

and Cable

SC110W

and SC174-10 ft (10 ft)

-2.7 dB -2.7 dB -3.2 dB -5.8 dB -3.98 / -5.96 dB

*All equivalent antennas and cables are suitable for use with the Fusion2Go 3.0

Component Prod No. Description

Gain

LTE-A LTE-V 800 MHz 1900 MHz

1700 MHz /

2100 MHz

Marine

Outdoor Antenna

and Cable

SC288W or Galaxy 5412-P

and SC240-40FN (40 ft)

-0.52 dB -0.52 dB -0.98 dB -2.52 dB -2.12 / -2.92 dB

Outdoor Antenna

and Cable

SC288W / Galaxy 5412-P

and SC240-20FN (20 ft)

0.94 dB 0.94 dB 0.71 dB 0.44 dB 0.64 dB\0.24

Indoor Antenna

and Cable

SC248W Panel

and SC240-20FN (20 ft)

4.94 dB 4.94 dB 4.71 dB 6.44 dB 6.64 / 6.24 dB

Indoor Antenna

and Cable

SC302W

and SC240-20FN (20 ft)

0.44 dB 0.44 dB 0.71 dB 1.44 dB 0.64 / 1.24 dB

Desktop / RV

Outdoor Antenna

and Cable

SC288W

and SC240-40FN (40 ft)

-0.52 dB -0.52 dB -0.98 dB -2.52 dB -2.12 / -2.92 dB

Indoor Antenna SC120W whip 1.2 dB 1.2 dB 1.2 dB 3 dB 3 / 3 dB

Indoor Antenna

and Cable

SC302W

and SC240-20FN (20 ft)

0.44 dB 0.44 dB 0.71 dB 1.44 dB 0.64 / 1.24 dB

*All equivalent antennas and cables are suitable for use with the Fusion2Go 3.0

* Warning: Unauthorized antennas, cables, and/or coupling devices are prohibited by FCC new rules. Changes

or modications not expressly approved by SureCall could void the user’s authority to operate the

equipment.

* FCC 27.50(d)(4) Statement: Fixed, mobile and portable (hand-held) stations operating in the 1720-1755 MHz

band are limited 1 Watt EIRP. Fixed stations operating in this band are limited to a maximum antenna height of

10 meters above ground. Mobile and portable stations operating in this band must employ a means for limiting

power to the minimum necessary for successful communications.

When used with any mobile device utilizing the 1710-1755 MHz band, the FCC limits booster equipment

placement to a maximum of 10 meters above ground level. Installation of this equipment which does not comply

with federal requirements may subject the owner to FCC enforcement action.

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PreAGC PreAGC

Pulse GSM 4.1 MHz AWGN

Frequency Input Output Gain Input Output Gain

(MHz) (dBm) (dBm) (dB) (dBm) (dBm) (dB)

Uplink: 1710-1755 -27.2 20.0 47.2 -25.3 20.7 46.0

Uplink: 1850-1915 -25.6 20.9 46.5 -25.9 19.6 45.5

Uplink: 824-849 -25.3 22.3 47.6 -21.7 25.6 47.3

Uplink: 698-716 -24.1 28.0 47.1 -20.1 26.6 46.7

Uplink: 777-787 -21.3 25.6 46.9 -20.5 25.9 46.4

Downlink: 2110-2155 -48.5 -3.7 44.8 -49.4 -4.5 44.9

Downlink: 1930-1995 -45.7 1.0 46.7 -46.7 0.2 46.9

Downlink: 869-894 -51.1 -5.5 45.6 -51.6 -5.8 45.8

Downlink: 728-746 -48.0 -0.3 47.7 -48.4 -1.8 46.6

Downlink: 746-757 -49.4 -2.8 46.6 -50.9 -4.3 40.6

FCC 15.105 Statement This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against

harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency

energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference will not occur in a particular installation. If this

equipment does cause harmful interference to radio or television reception, which can be determined by turning

the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following

measures:

• Reorient or relocate the receiving antenna

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected

• Consult the dealer or an experienced radio/TV technician for help.

15.19 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) this device may not cause harmful interference, and (2) this device must accept any interference received,

including interference that may cause undesired operation.

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Consumer Guidelines

This is a CONSUMER device

BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider’s consent. Most wireless providers consent

to the use of signal boosters. Some providers may not consent to the use of this device on their network. If you are unsure, contact your provider.

In Canada, BEFORE USE you must meet all requirements set out in ISED CPC-2-1-05

You MUST operate this device with approved antennas and cables as specied by the manufacturer. Antennas MUST be installed at least 20 cm (8

inches) from (i.e. MUST NOT be installed within 20 cm of) any person.

You MUST cease operation of this device immediately if requested by the FCC (or ISED in Canada) or a licensed wireless service provider.

WARNING: E911 location information may not be provided or may be inaccurate for calls served by using this device.

Verizon: http://www.verizonwireless.com/wcms/consumer/register-signal-booster.html

AT&T: https://securec45.securewebsession.com/attsignalbooster.com/

T-Mobile: https://support.t-mobile.com/docs/DOC-9827

Sprint: https://www.sprint.com/legal/fcc_boosters.html

U.S. Cellular: http://www.uscellular.com/uscellular/support/fcc-booster-registration.jsp

CAN ICES-3 (B)/NMB-3(B) (Canada) :

This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations. Operation is subject to the

following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including

interference that may cause undesired operation.

The Manufacturer’s rated output power of this equipment is for single carrier operation. For situations when multiple carrier signals are present, the

rating would have to be reduced by 3.5 dB, especially where the output signal is re-radiated and can cause interference to adjacent band users.

This power reduction is to be by means of input power or gain reduction and not by an attenuator at the output of the device.

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Three-Year Product Warranty

SureCall warrants its products for three years from the date of purchase against defects in workmanship and/or materials. Specications are subject

to change. The three-year warranty only applies to products meeting the latest FCC Certication Guidelines stated on 2/20/2013 and going into effect

April 30, 2014. A two-year warranty applies to any products manufactured before May 1, 2014.

Products returned by customers must be in their original, un-modied condition, shipped in the original or protective packaging with proof-of-

purchase documentation enclosed, and a Return Merchandise Authorization (RMA) number printed clearly on the outside of the shipping container.

Buyers may obtain an RMA number for warranty returns by calling the SureCall Return Department toll-free at 1-888-365-6283. Any returns received

by SureCall without an RMA number clearly printed on the outside of the shipping container will be returned to sender. In order to receive full credit

for signal boosters, all accessories originally included in the signal booster box must be returned with the signal booster. (The Buyer does not need

to include accessories sold in addition to the signal booster, such as antennas or cables.)

This warranty does not apply to any product determined by SureCall to have been subjected to misuse, abuse, neglect, or mishandling that alters or

damages the product’s physical or electronic properties.

SureCall warrants to the Buyer that each of its products, when shipped, will be free from defects in material and workmanship, and will perform in

full accordance with applicable specications. The limit of liability under this warranty is, at SureCall’s option, to repair or replace any product or part

thereof which was purchased up to THREE YEARS after May 1, 2014 or TWO YEARS for products purchased before May 1, 2014, as determined by

examination by SureCall, prove defective in material and/or workmanship. Warranty returns must rst be authorized in writing by SureCall. Disassembly

of any SureCall product by anyone other than an authorized representative of SureCall voids this warranty in its entirety. SureCall reserves the right to

make changes in any of its products without incurring any obligation to make the same changes on previously delivered products.

As a condition to the warranties provided for herein, the Buyer will prepay the shipping charges for all products returned to SureCall for repair, and

SureCall will pay the return shipping with the exception of products returned from outside the United States, in which case the Buyer will pay the

shipping charges.

The Buyer will pay the cost of inspecting and testing any goods returned under the warranty or otherwise, which are found to meet the applicable

specications or which are not defective or not covered by this warranty.

Products sold by SureCall shall not be considered defective or non-conforming to the Buyer’s order if they satisfactorily fulll the performance

requirements that were published in the product specication literature, or in accordance with samples provided by SureCall. This warranty shall not

apply to any products or parts thereof which have been subject to accident, negligence, alteration, abuse, or misuse. SureCall makes no warranty

whatsoever in respect to accessories or parts not supplied by it.

Limitations of Warranty, Damages and Liability:

EXCEPT AS EXPRESSLY SET FORTH HEREIN, THERE ARE NO WARRANTIES, CONDITIONS, GUARANTEES, OR REPRESENTATIONS AS TO

MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR OTHER WARRANTIES, CONDITIONS, GUARANTEES, OR REPRESENTATIONS,

WHETHER EXPRESSED OR IMPLIED, IN LAW OR IN FACT, ORAL OR IN WRITING.

SURECALL AGGREGATE LIABILITY IN DAMAGES OR OTHERWISE SHALL NOT EXCEED THE PAYMENT, IF ANY, RECEIVED BY CELLPHONE-

MATE, INC. FOR THE UNIT OF PRODUCT OR SERVICE FURNISHED OR TO BE FURNISHED, AS THE CASE MAY BE, WHICH IS THE SUBJECT OF

CLAIM OR DISPUTE. IN NO EVENT SHALL SURECALL BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES, HOWSOEVER

CAUSED.

All matters regarding this warranty shall be interpreted in accordance with the laws of the State of California, and any controversy that cannot be

settled directly shall be settled by arbitration in California in accordance with the rules then prevailing of the American Arbitration Association, and

judgment upon the award rendered may be entered in any court having jurisdiction thereof. If one or more provisions provided herein are held to be

invalid or unenforceable under applicable law, then such provision shall be ineffective and excluded to the extent of such invalidity or unenforceability

without affecting in any way the remaining provisions hereof.

SureCall has made a good faith effort to ensure the accuracy of the information in this document and disclaims the implied warranties of merchantability

and tness for a particular purpose and makes no express warranties, except as may be stated in its written agreement with and for its customers.