Silver Fox Fox-in-a-Box User manual

www.silverfox.co.uk
Fox-in-a-Box®
Thermal Printer
Installation Guide
For latest information always visit:
www.silverfox.co.uk
Silver Fox Limited, Swallow Court, Swallowfields, Welwyn Garden City, AL7 1SA, UK
Tel: [phone] Fax: [phone] Email: [e-mail]
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Mon - Thurs: 08:45 - 17:30 GMT
Fri: 08:45 - 16:30 GMT
Tel: [phone]
Email: [email protected]
Online Support Site: http://support.silverfox.co.uk
Support Hotline:
Copyright © 2015 Silver Fox Limited

Fox-in-a-Box® Thermal Printer Installation Guide
www.silverfox.co.uk
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Copyright © 2015 Silver Fox Limited
Contents
Introduction Page 2
Carton Contents Page 3
Loading Thermal Ribbons Page 4 - 5
Connecting The Printer Page 6
Software Installation Page 7
Loading Label Rolls - Fox Flo® Tie-on Labels Page 8 - 10
Loading Label Rolls - Fox Tie-on Labels Page 11 - 13
Loading Label Rolls - Legend™ Tie-on Labels Page 14 - 15
Loading Label Rolls - Legend™ Heatshrink & Non-Shrink Page 16 - 18
Loading Label Rolls - Legend™ 2-Part Labels Page 19 - 20
Loading Label Rolls - Endurance® Valve Tags Page 21 - 22
Loading Label Rolls - Prolab® Asset Labels Page 23 - 10
Loading Label Rolls - Prolab® Wrap-around Labels Page 24 - 25
Thermal Ribbon Usage Guide Page 26
Printer Settings Page 27 - 29
Trouble-Shooting Page 30 - 31
Laser Printable Options Page 32
Important Information Page 33 - 35

Fox-in-a-Box® Thermal Printer Installation Guide
Fox-in-a-Box® is the result of many years working with engineers across the globe enabling us to combine a printer
that offers the benefits of being easy to: set up, run, change labels, change ribbons and is a printer that has proved
to be very reliable and is suitably quiet enabling you to use it in normal office conditions.
Please follow the step by step guide to set up your DTP-1 printer.
 Every printer has been thoroughly tested to run all the labels types before it leaves our factory.
 At the back of this guide you will find the settings for the blue dials suggested for running each
label type.
 Please note that it is important to set up your printer BEFORE connecting your printer to the PC.
 Please remove all the tapes around the top and inside the printer.
 Remember to switch on and connect your printer each time before you open the software.
 If there are guidance systems included in the carton these can be found on the inside of the lid of
the printer.
Thank you for choosing Fox-in-a-Box® from Silver Fox®.
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Copyright © 2015 Silver Fox Limited

Fox-in-a-Box® Thermal Printer Installation Guide
If any item is not present then please contact our sales department:
Tel: [phone]
Email: [e-mail]
Carton Contents
The printer carton should contain the items below:
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Copyright © 2015 Silver Fox Limited
* Guides included depending on label type ordered.

Fox-in-a-Box® Thermal Printer Installation Guide
Loading Thermal Ribbons
Follow the instructions below to set up printing through your computer and Silver Fox DTP-1 Thermal Printer. It is
important that you do this before attempting to connect your printer.
* Please note the images show a half width ribbon. There are 2 widths of ribbon available. Your Fox-in-a-Box has
been supplied with either the full or half width ribbon depending on the labels you advised you will be using. If we are
not sure, then you will automatically receive the full width.
1. Open the printer head top by pressing the blue
lever as shown in the diagram below:
2. Slide the full ribbon onto the ribbon holder as
shown:
3. Place the full ribbon holder onto the rear ribbon mountings:
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Copyright © 2015 Silver Fox Limited

Fox-in-a-Box® Thermal Printer Installation Guide
Loading Thermal Ribbons
4. Slide the empty card core onto the ribbon
holder as shown:
5. Place the empty card core on the ribbon holder
onto the front ribbon mountings and peal off the top
strip from the double-sided tape :
6. Now take the end of the clear lead-in material and feed underneath to the rear of the cardboard core and stick to
the core using the double-sided tape. Then wind the clear material onto the core anti-clockwise as shown in the
images below:
VERY IMPORTANT!
Please note the front roll will
rotate the same way as the
rear roll – ie: anti-clockwise.
When fixing and winding the
lead-in on the front roll, you
need to wind it anti-
clockwise. Do not under
any circumstances
attempt to rotate the
ribbon holders when the
printer head is locked
down as this may cause
damage to the winding
mechanism.
7. Close the ribbon carriage by pushing the head close knob down firmly, you should hear a 'click':
Your printer is now ready to load labels.
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Copyright © 2015 Silver Fox Limited

Fox-in-a-Box® Thermal Printer Installation Guide
Connecting The Printer
1. Check that the power switch on the thermal printer is turned OFF.
2. Connect the power cord to the power cord inlet on the printer.
3. Insert the plug of the power cord to an AC outlet.
This product has a USB interface that can be used to receive printing data.
Please note that the serial port (RS232C) is not used with the Silver Fox Labacus® software.
To connect the USB cable, proceed as follows:
1. Connect one end of the USB printer cable to the USB printer connection on the back of the printer.
2. Connect the other end of the USB cable to the USB port on the computer.
Please Note: For best results, we recommend that
the printer is switched on and attached to the pc
before starting the Labacus® Innovator software.
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Copyright © 2015 Silver Fox Limited

Fox-in-a-Box® Thermal Printer Installation Guide
Software Installation
You can download the latest version of the Silver Fox Labacus® Innovator software from:
http://support.silverfox.co.uk/software/labacusinnovator.html
Download and install your Labacus® Innovator software onto the machine that you plan to use for printing your
labels. You will be prompted to input the Setup Key. This is given on the paperwork with the order.
Once downloaded run the software then click on ‘Purchase(d) Software’. Copy & paste your Setup Key in the
software then follow the on-screen instructions to obtain the Full Licence Key.
Your PC will generate a unique activation code, then together with the Setup Key, you will be prompted to return this
information to Silver Fox. We will then issue your Full License key. We recommend you do this as soon as possible.
To cover out of office hours the Setup Key will allow you to run the software for 7 calendar days.
Please Note: The Labacus® Innovator software includes built-in drivers for the DTP-1 thermal printer, there-
fore separate driver installation files are not required.
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Copyright © 2015 Silver Fox Limited

Fox-in-a-Box® Thermal Printer Installation Guide
Loading Label Rolls - Fox-Flo® Tie-on Labels
1. Open the printer lid and push the large blue
head-open lever to release the head unit.
2. Slide the top sensor bar all the way over to the
right of the printer as far as it will go.
3. Slide the bottom sensor to the middle position.
4. Insert the guidance system as shown making sure that the recess on the guidance system slots into the bar on
the top sensor.
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Copyright © 2015 Silver Fox Limited

Fox-in-a-Box® Thermal Printer Installation Guide
Loading Label Rolls - Fox-Flo® Tie-on Labels
5. Push down the front of the guidance system so that is securely held (you should hear a 'click').
Note: If the guidance system is not seated correctly in the printer then this will cause printing problems.
6. Make sure that the white line on the bottom sensor is aligned to the size of your labels.
Note: For 15mm wide Fox-Flo® labels select 15mm. For 25mm wide labels select 25mm and for the LCLZ2 10mm
labels select 25mm.
7. Correctly inserted, the Guidance System should look like the image below.
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Copyright © 2015 Silver Fox Limited

Fox-in-a-Box® Thermal Printer Installation Guide
Loading Label Rolls - Fox-Flo® Tie-on Labels
8. Manually feed the label roll through the printer. 9. Align the moveable guide so that it rests
against the right hand side of the label roll.
10. Close the head unit by pushing down the
head close knob until the head unit locks into
position (you will hear a "click").
11. Ensure that the Horizontal and Vertical dials
have been set to the correct setting for the labels
- see Printer Settings for more details.
12. Close the printer lid then press the FEED
button.
The printer will automatically align itself to the next
available label. Your labels are now ready for printing.
Note: If the labels continue to feed without stopping
after pressing the FEED button or if the labels do not
print correctly then check that the upper and lower
sensors have been correctly aligned.
Please note: The photographs used show the
full-width thermal ribbon-order code: TSR3/300/110.
The half-width ribbon, order code: TSR3/300/60 can
also be used with the Fox-Flo® labels.
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Copyright © 2015 Silver Fox Limited

Fox-in-a-Box® Thermal Printer Installation Guide
Loading Label Rolls - Fox Tie-on Labels
1. Open the printer lid and push the large blue
head-open lever to release the head unit.
2. Slide the top sensor bar all the way over to the
right of the printer as far as it will go.
3. Slide the bottom sensor to the middle position.
4. Insert the guidance system as shown making sure that the recess on the guidance system slots into the bar on
the top sensor.
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Copyright © 2015 Silver Fox Limited

Fox-in-a-Box® Thermal Printer Installation Guide
Loading Label Rolls - Fox Tie-on Labels
5. Push down the front of the guidance system so that is securely held (you should hear a 'click').
Note: If the guidance system is not seated correctly in the printer then this will cause printing problems.
6. Make sure that the white line on the bottom sensor is aligned to the size of your labels.
Note: For 15mm wide Fox-labels select 15mm. For 25mm wide labels select 25mm and for the LCLZ2 10mm labels
select 25mm.
7. Correctly inserted, the Guidance System should look like the image below.
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Copyright © 2015 Silver Fox Limited

Fox-in-a-Box® Thermal Printer Installation Guide
Loading Label Rolls - Fox Tie-on Labels
8. Manually feed the label roll through the printer. 9. Align the moveable guide so that it rests
against the right hand side of the label roll.
10. Close the head unit by pushing down the
head close knob until the head unit locks into
position (you will hear a "click").
11. Ensure that the Horizontal and Vertical dials
have been set to the correct setting for the labels
- see Printer Settings for more details.
12. Close the printer lid then press the FEED
button.
The printer will automatically align itself to the next
available label. Your labels are now ready for printing.
Note: If the labels continue to feed without stopping
after pressing the FEED button or if the labels do not
print correctly then check that the upper and lower
sensors have been correctly aligned.
Please note: The photographs used show the
full-width thermal ribbon-order code: TSR3/300/110.
The half-width ribbon, order code: TSR3/300/60 can
also be used with the Fox labels.
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Copyright © 2015 Silver Fox Limited

Fox-in-a-Box® Thermal Printer Installation Guide
Loading Label Rolls - Legend™ Tie-on Labels
1. Open the printer lid and push the large blue
head-open lever to re-lease the head unit.
2. Fit the label roll onto the media holder bar and
place into the rear of the printer. Put the upper
sensor arm to the open position (up).
3. Align the bottom sensor so that it is to the right
of the printer.
4. Put the upper sensor arm to the closed
position (down) and move the upper sensor so
that the white marks on both are aligned.
5. Put the upper sensor arm to the open position
(up). Manually feed the label roll through the
printer then align the moveable guide so that it
rests against the right hand side of the label roll.
6. Put the upper sensor arm to the closed
position (down).
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Copyright © 2015 Silver Fox Limited

Fox-in-a-Box® Thermal Printer Installation Guide
Loading Label Rolls - Legend™ Tie-on Labels
7. Close the head unit by pushing down the head
close knob until the head unit locks into position
(you will hear a "click").
8. Ensure that the Horizontal and Vertical dials
have been set to the correct setting for the labels
- see Printer Settings for more details.
12. Close the printer lid then press the FEED
button.
The printer will automatically align itself to the next
available label. Your labels are now ready for printing.
Note: If the labels continue to feed without stopping
after pressing the FEED button or if the labels do not
print correctly then check that the upper and lower
sensors have been correctly aligned.
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Copyright © 2015 Silver Fox Limited

Fox-in-a-Box® Thermal Printer Installation Guide
Loading Label Rolls - Legend™ Heatshrink & Non-Shrink
1. Open the printer lid and push the large blue
head open lever to release the head unit.
2. Slide the top sensor bar all the way over to the
right of the printer as far as it will go.
3. Slide the bottom sensor to the middle position.
4. Insert the guidance system as shown making sure that the recess on the guidance system slots into the bar on the
top sensor.
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Copyright © 2015 Silver Fox Limited

Fox-in-a-Box® Thermal Printer Installation Guide
Loading Label Rolls - Legend™ Heatshrink & Non-Shrink
5. Push down the front of the guidance system so that is
securely held (you should hear a 'click').
Note: If the guidance system is not seated
correctly in the printer then this will cause
printing problems.
6. Feed the Heatshrink or Non-shrink Tubing through as shown. Gently slide the locating bars on the guidance sys-
tem over to the right so that they hold the media comfortably. Make sure that is not too tight.
For 1 roll select the left-hand slot
7. For 2 rolls feed the Heatshrink or Non-shrink Tubing as shown below.
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Copyright © 2015 Silver Fox Limited

Fox-in-a-Box® Thermal Printer Installation Guide
Loading Label Rolls - Legend™ Heatshrink & Non-Shrink
8. Close the head unit by pushing down the head
close knob until the head unit locks into position
(you will hear a "click").
9. Ensure that the Horizontal and Vertical dials
have been set to the correct setting for the labels
- see Printer Settings for more details.
Note: You do not need to press the ‘FEED’ button.
Please note: The photographs used show the full-width thermal ribbon-order code: TSR3/300/110. The half-width
ribbon, order code: TSR3/300/60 can also be used with the Legend™ Heatshrink and Non-Shrink Tubing.
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Copyright © 2015 Silver Fox Limited

Fox-in-a-Box® Thermal Printer Installation Guide
Loading Label Rolls - Legend™ 2-Part Labels
1. Open the printer lid and push the large blue
head-open lever to release the head unit.
2. Fit the label roll onto the media holder bar and
place into the rear of the printer. Put the upper
sensor arm to the open position (up).
3. Align the bottom sensor so that it is in the mid-
dle of the main label itself and not over the label
"feeding tails".
4. Put the upper sensor arm to the closed posi-
tion (down) and move the upper sensor so that
the white marks on both are aligned.
5. Put the upper sensor arm to the open position
(up). Manually feed the label roll through the
printer then align the moveable guide so that it
rests against the right hand side of the label roll.
6. Put the upper sensor arm to the closed posi-
tion (down).
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Copyright © 2015 Silver Fox Limited