SKUTCH CK-1R4 User manual

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"Telecommunication Products to solve Telecommunication Problems"
CK-1R4
Promotion-On-Hold
Module
(For RCA 25260 phone) 9/9/13
Introduction
Thank you for purchasing the Skutch CK-1R4
Promotion-On-Hold Module. The CK-1R4 is a
true plug and play device. The unit does not
require any "Learning" to operate. When a call is
placed ON HOLD from the base or any one of
the cordless desk sets or cordless phones, the
caller will hear the music on hold audio. When
the line is re-answered, the music on hold audio
automatically stops. It's that simple!
It should be noted that the 25260 telephones BEEP
every 10 seconds when placed ON HOLD. This is a
function of the telephone, NOT the CK-1R4. This
BEEP can NOT be disabled. The BEEP will be heard
along with the music on hold audio.
Installation
1-
Position the CK-1R4 Silver box behind the base
telephone with the jacks facing towards the back of
the phone.
2-
Disconnect the modular cord from the back of your
phone at the jack labeled [LINE 1 + 2], and connect it
to the silver box jack labeled, [1&2 Line].
Flat Cable
Silver Box
Sensor Board
Telephone Cord
Power
Cube
Audio
Cable
with
Adapter

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3-
Connect the supplied Telephone Cord to [1&2 Phone] on CK-1, and the other end to the jack [LINE 1+2] on
the Phone.
4-
Connect the audio cord from the AUDIO IN jack on the back of the CK-1 box, toyour audio source. If
your audio source has an 1/8” phone jack, use the audio adapter on the end of the cable.
5-
Run the Flat Gray Sensor Board cable underneath the base phone. Make sure thatthe surface area of the
base phone, where the sensor board is to be mounted, is clean and free of all dust and oil film. Peel off the
paper protector from the bottom of the sensor board, and carefully place it OVER the LINE 1 and LINE 2
buttons on the RCA phone as shown in Fig #2. The sensor board has been molded to fit against the lower
right hand corner of the phone. See Fig #2.
6-
Connect the POWER CUBE from the CK-1 Silver Box to 115VAC power. That'sit!
This end goes into
CK-1R5 “Audio Input”
Fig #2
Fit snug against
corner of phone.

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Testing the System:
1-
Pick up the handset and depress the line 1 button on your telephone. The No."1" Green LED on the CK-
1R4 Sensor Board should light up.
2-
Repeat this test for line 2. If both lines light up when picked up, the CK-1 Sensor Board is mounted
correctly. If either light does not light up,then
a)
Make sure that the CK-1R4 and Phone is connected to power.
b)
Make sure that the SENSOR BOARD is alignedproperly.
Lights on CK-1 Box.
When you place a line on HOLD, the corresponding LED on the Silver CK-1R4 box lights up to confirm
the music on hold condition.
Using Other models of telephones
The CK-1R4 will ONLY provide music on hold audio when a call is placed ON HOLD from the 25260 Base
or any of its cordless desk or cordless telephones that are compatible with the 25260 base phone. Only one
phone should be connected directly to the telephone lines. A maximum of 10 cordless phones can be used
with one 25260 base phone. Other models of telephones can be used with the RCA phone, but the Promotion
On Hold audio will not be played to calls placed ON HOLD from these telephones.
Tech Support - 916-786-6186
If you have any problems getting the unit to work properly feel free to give us a call. Technical Support is
available between the hours of 7:30 AM and 4:30 PM Pacific Time, Monday through Friday.
•
ONE YEAR LIMITEDWARRANTY
This SKUTCH PRODUCT is warranted against defects for a period of one (1) year from the date of the original invoice. Within
this period, we will repair it without charge for parts and labor. To obtain warranty service the product must be returned, at the
customer's expense, to SKUTCH Electronics along with a copy of the original invoice. After the unit has been repaired, SKUTCH
will ship the PRODUCT back via UPS GROUND service at our expense. If any other form of return shipment is requested, the
customer will pay for 100% of the shipping cost.
This Warranty does not apply if in the sole opinion of SKUTCH Electronics, the PRODUCT has been damaged by lightning or
any other Acts of God, or by accident, misuse, neglect, or improper packing, shipping, modification or servicing by other than an
authorized SKUTCH Service Center.
EXCEPT AS SPECIFICALLY PROVIDED IN THIS AGREEMENT, THERE ARE NO OTHER WARRANTIES, EXPRESSED
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OR MERCHANTABILITIES OR
FITNESS FOR A PARTICULAR PURPOSE AND IN NO EVENT SHALL SKUTCH ELECTRONICS BE LIABLE FOR LOSS
OF PROFITS OR BENEFITS, INDIRECT, SPECIAL, CONSEQUENTIAL OR OTHER SIMILAR DAMAGES ARISING OUT
OF ANY BREACH OF THIS WARRANTY OR OTHERWISE.

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ACTA Statement
This equipment complies with Part 68 of FCC rules and the requirements adopted by ACTA. On the bottom
side of this equipment is a label that contains, among other information, a product identifier in the format US:
AAAEQ##TXXXX. If requested, this number must be provided to the telephonecompany.
A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the
applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided
with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for
details.
The REN is used to determine the number of devices that may be connected to a telephone line. Excessive
RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all
areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to
a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23,
2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits
represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is
separately shown on the label.
If this equipment causes harm to the telephone network, the telephone company will notify you in advance that
temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone company will
notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you
believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations or procedures that could
affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for
you to make necessary modifications to maintain uninterrupted service.
If trouble is experienced with this equipment, for repair or warranty information, please contact our company. If
the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the
equipment until the problem is resolved.
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public
service commission or corporation commission for information.
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