Skutch Ba-1000 Product manual

209 Kenroy Lane, Suite 9

Roseville, California 95678

916-786-6186

http://www.skutchelectronics.com

BA-1000

Telecommunication

Dialer

Technical

Reference

Manual

Version 4.04

Version 4.04 Page 2

Table Of Content

TABLE OF CONTENT......................................... 2

SYSTEM OVERVIEW ......................................... 4

!Save Your Packing.......................................................4

!Introduction..................................................................4

Clock Controlled.......................................................................4

!System Features ...........................................................4

Sequential Dialing ....................................................................4

Answer Mode ...........................................................................4

!15 Minute Busy Re-Dials .............................................4

!Multi-File Support .......................................................4

!No Dial List Support....................................................4

!Attended Dialing ..........................................................4

!Consent Feature ...........................................................4

!32 Digit Pre-Dial String ...............................................4

!Full Number Editing....................................................4

!Computer Linkage .......................................................5

!Power Out Protected....................................................5

INSTALLATION................................................... 5

!Location ........................................................................5

!Power ............................................................................5

!Phone Connection ........................................................5

!Business Telephones.....................................................5

!Single Line Phones .......................................................5

!Order A Phone Jack ....................................................5

!Setup..............................................................................5

!Diagnostic Test .............................................................5

THE MENU............................................................ 6

!The Escape Button .......................................................6

2 NUMBER ENTRY.............................................. 6

!Area Code Entry ..........................................................7

!Entering Numbers........................................................7

Recording Personal Messages...................................................7

!Chaining Entries ..........................................................7

Special Codes ...........................................................................7

!Exiting...........................................................................8

Return to MENU ......................................................................8

Start dialing the numbers ..........................................................8

!Advanced Features.......................................................8

Back Up....................................................................................8

Auto Fill Mode .........................................................................8

Time Saver Entry Mode............................................................8

•Example .........................................................................8

3 DIAL FILE .......................................................... 9

!Area Code Entry ..........................................................9

!Variable Start Entry ....................................................9

!No Answer Redials ...................................................... 9

!6pm Redials.................................................................. 9

!15 Minute Busy Redials............................................... 9

!Do Not Dial List ........................................................... 9

!Dialing .......................................................................... 9

Pause During Dialing ............................................................. 10

!End Of Session ........................................................... 10

!Manual Call Abort .................................................... 10

!Volume Control ......................................................... 10

4 SELECT FILE................................................... 10

!Dial File Select ........................................................... 10

!Area Code Entry........................................................ 10

5 DISK TOOLS .................................................... 11

!Format Disk ............................................................... 11

Format Confirmation .............................................................. 11

!Copy Prompts ............................................................ 11

!Copy System............................................................... 11

!Copy a Number File .................................................. 11

!Erase the Main Message............................................ 12

!Erase the Answering Device Message ...................... 12

!Prepare to Copy......................................................... 12

6 DIAL REPORT ................................................. 12

!Total Calls .................................................................. 12

!Hello Response........................................................... 12

!Hang Ups.................................................................... 13

!Busies.......................................................................... 13

!No Answers ................................................................ 13

!Fax Machines ............................................................. 13

!Recorded Messages.................................................... 13

!Answering Devices..................................................... 13

7 ORDER TAKING ............................................. 13

!Manual Activation ..................................................... 13

!Volume Control ......................................................... 13

8 OUT MESSAGES ............................................. 14

!Recording Standard Prompts................................... 14

Prompt Codes ......................................................................... 14

Branching ............................................................................... 15

Using Branches ...................................................................... 15

!Record Answering Device Prompt ........................... 15

!Playing Prompts......................................................... 15

Standard Msg Playback .......................................................... 15

Answer Device Msg Playback................................................ 16

!Recording Answering Machine ONLY Prompt ...... 16

!Volume Control ......................................................... 16

9 IN MESSAGES..................................................16

!Playing Response Files .............................................. 16

Play Dial File Responses ........................................................ 17

Play Order Taking Responses................................................. 17

!Play The Previous Response ..................................... 17

!Skip a Response File.................................................. 17

Version 4.04 Page 3

!Exit Playback Mode ...................................................17

!Volume Control ..........................................................17

0 MEMORY EDIT............................................... 17

!Reviewing Phone Numbers........................................18

!Edit A Phone Number................................................18

Edit From An Entry Position.................................................. 18

•Edit the Current Number.............................................. 18

Dialing Status......................................................................... 18

!Mark Deletes...............................................................18

!Search Mode ...............................................................19

!Duplicate Delete..........................................................19

!File Restore .................................................................19

!Exiting Edit Mode ......................................................19

* SYSTEM SETUP .............................................. 19

!Change The Time/Date ..............................................20

Set The Current Day............................................................... 20

Set The Current Date.............................................................. 20

Set the Current Time .............................................................. 20

!Set The Dial Times .....................................................20

Select The Day To Change..................................................... 20

Set The Start Time ................................................................. 20

Set The Stop Time.................................................................. 20

!Answer Detect= 0 .....................................................21

0= Normal Mode .............................................................. 21

1= Hello Mode ................................................................. 21

2= Answering Machine Only Mode ................................. 21

3= HTAD Mode ............................................................... 21

!Attended= Off...........................................................21

0= Unattended .................................................................. 21

1= Front Attended ............................................................ 21

2= End Attended............................................................... 21

3= Both Attended ............................................................. 21

!Unanswer Ques= 1 ...................................................21

!InRing Delay= 2........................................................22

!Redials= 02................................................................22

!Talk Limit= 30..........................................................22

!Pre-Dial String............................................................22

Special Entry Codes ............................................................... 22

!Total Calls...................................................................22

SECONDARY SETUP ........................................ 22

!Load APP Presets.......................................................23

Factory Defaults..................................................................... 23

Load Application 1................................................................. 23

!Remote Code= 0506 .................................................23

!Dial Mode= Tone......................................................23

!Consent #= Play........................................................23

!Xfer Beeps= On ........................................................23

!Pulse Rate= Slow ......................................................24

!Mic AGC= On...........................................................24

!Mic comp= On.......................................................... 24

!Play Line= Off..........................................................24

!Delete HU= Off.........................................................24

!CPC Detect= On.......................................................24

!TAD Redial= Off......................................................25

!Clock Skip= Off .......................................................25

!Busy Dials= On.........................................................25

!Pers. Msg.= Off ........................................................25

!Xtone Det= Off ......................................................... 25

!HU Redial= Off ........................................................25

!6pm Redials= Off ..................................................... 25

!Post Pound= Off.......................................................26

!TAD Hangup= Off ...................................................26

!No Ans Rings= 5.......................................................26

!Hello Pause= 05........................................................ 26

!Dial Pause = 02.........................................................26

!Talk Pause= 20......................................................... 26

!Redial Pause= 00...................................................... 26

!Sense Level= 11 ........................................................26

!RM Redial= Off .......................................................27

!Force Quiet Off .......................................................27

REMOTE OPERATION..................................... 27

!Access Unit Remotely ................................................ 27

!Remote Record a Play Only Message....................... 27

!Start Dialing File 9..................................................... 27

APPENDIX ........................................................... 27

!Dialing Status Codes.................................................. 27

!Special Entry Codes................................................... 27

!Outgoing Prompt Codes............................................ 28

TROUBLE SHOOTING ..................................... 28

!Reset System Setup .................................................... 28

!Audio Quality Problems............................................28

!CODEC Initialize Error............................................28

CODEC 2 error.......................................................................28

CODEC 1 error.......................................................................28

!Disconnect Issues .......................................................29

Disconnect methods................................................................29

Disconnect problems...............................................................29

!Customer Support .....................................................29

!Warranty Repair .......................................................29

!Non-Warranty Repair ...............................................29

!Service Warranty.......................................................29

1 YEAR LIMITED WARRANTY...................... 30

Version 4.04 Page 4

System Overview

!Save Your Packing

You MUST save ALL packing material supplied with this

unit. If the system must be sent in for any reason and you do not

use the supplied packing material, you WILL be charged for the

replacement of this material. This packing material has been

designed to give the system maximum protection during the

shipping process.

While every precaution has been taken in preparation of

this OPERATION MANUAL, the manufacturer does not

assume any liability for errors or omissions. The manufacturer

reserves the right to make changes in the specifications of this

unit at any time without notice.

!Introduction

The BA-1000 is an automatic telecommunications dialing

system. A list of phone numbers, or a range of phone numbers,

is entered into the system and an outgoing message is recorded.

The system then dials each number. When the call is answered,

the BA-1000 carries on a two-way conversation, asks questions,

and records the answers.

When the call is completed, the system immediately dials

the next programmed number automatically. The BA-1000 can

also be used in the Order Taking mode to answer incoming

calls.

Clock Controlled

The BA-1000 is completely clock controlled. The system

will only dial when you want it to. A different time period can

be selected for each day of the week. The system can be

programmed to dial only on selected days if desired. Set the

clock to dial from 9:00 a.m. to 9:00 p.m. then let it run. The

BA-1000 can keep calling people day after day, week after

week. The BA-1000 is engineered for continuous operation.

The BA-1000 also has an important safety feature which

prevents the system from dialing past 9:00 p.m. and before 9:00

a.m. This will prevent the system from calling potential

prospects too late or too early in the day. If you wish to use the

BA-1000 as an emergency dialer, the clock control can be

disabled in the System Setup.

!System Features

Sequential Dialing

You simply enter the starting and ending number and the

unit will dial all of the numbers in between. You may also omit

blocks of numbers that you do not wish to dial. This allows you

to skip over unused numbers in your exchange. 10,000 numbers

can be programmed to dial in less than 20 seconds. The system

can hold up to 100,000 phone numbers for a single dialing

session.

Answer Mode

In answer mode the BA-1000 will answer incoming calls

only. It can be setup to ask a series of questions and record the

responses. The date and time of each call is recorded after each

message. The unit also features an adjustable ring delay that

allows the user to control when the unit will answer the

telephone. A manual activation mode is also provided, in this

mode, so the unit can be operated for manual soliciting.

!15 Minute Busy Re-Dials

If a number is BUSY, the system will add the number to

the busy dial list and, after 15 minutes, go through and retry all

the BUSY calls again. This feature can be disabled in the

System Setup.

!Multi-File Support

The system supports 10 dialing files; each dialing file can

hold up to 100,000 phone numbers.

!No Dial List Support

The BA-1000 supports a 100,000 number, editable, DO

NOT DIAL list, the unit will cross reference against the dialing

list, to be sure it doesn’t dial people it shouldn’t.

!Attended Dialing

The system normally works without an operator present;

but it can alert an operator when the called party wants to talk

with him. The unit can alert the operator before it plays the

message, after it plays the message, both before and after

playing the message and in an on-demand basis. The operator

can decide whether to talk with the person or go on to the next

call.

!Consent Feature

This feature allows you to ask for the called party’s

consent before playing the message. The person must dial a

digit on his phone if he wants to hear the message; if he doesn’t,

the unit hangs up. This feature can be setup in two different

modes, Dial to listen and Dial to disconnect. This is the most

reliable form of disconnect available.

!32 Digit Pre-Dial String

The BA-1000 supports a pre-dial string of up to 32 digits.

The pre-dial string can contain touch tone digits and control

codes that are dialed before each phone number; and it includes

features such as variable pause, return dial tone detect, long

touch tones and touch tone * and #.

!Full Number Editing

The BA-1000 has an edit mode for editing telephone

numbers in the dialing files. It also has a duplicate delete

feature that can remove duplicate numbers from within the same

dialing file; and a search mode that lets you search for all entries

that match a given pattern. The unit also has a fast scan feature

for a quick view of the numbers and dialing results.

Version 4.04 Page 5

!Computer Linkage

With the use of an optional software package, telephone

numbers can be converted and stored directly to the ZIP

cartridge the BA-1000 uses. Then, just put the ZIP cartridge

into the BA-1000 system and it is ready to call those numbers.

This means that numbers from a database, or a purchased

mailing list, can be transferred directly into the BA-1000

system. The software package can be used on PC’s running

Windows 95, 98 or ME with either an internal or external ZIP

drive.

!Power Out Protected

The numbers stored on disk and the setup and clock

information is backed up with a 10 year battery. If power fails

at any time, the unit will remember if it was dialing or in answer

mode, and it will pick up where it left off.

Installation

!Location

When selecting a location for the system, the following

conditions MUST be avoided:

Temperatures above 95°F.

Temperatures below 65°F.

Carpeted areas that produce Static Electricity.

High dust/tobacco smoke areas.

Exposure to direct sunlight.

The SYSTEM and the POWER CUBE should be located

in a well ventilated area. It should be noted that the POWER

CUBE can get quite warm during operation. Make sure that

both a three-prong power outlet and a proper telephone jack are

within six feet of the installation site.

!Power

The SYSTEM can be used on a three-prong grounded

110VAC power outlet. This is needed for proper protection of

the unit’s circuitry. Power circuits that are used for any heavy

equipment such as large freezers, blowers, heaters, copiers, or

any electrical equipment that contains large motors, should be

avoided. Heavy electrical equipment can cause power glitches

over the power line which could interfere with the operation of

the system. If your power lines are excessively noisy a power

filter MIGHT solve the problem.

!Phone Connection

The system’s telephone line requirements are the same as

a standard telephone. Its connection to the telephone line is the

same as any NORMAL single line telephone that you could buy

at any department store.

!Business Telephones

This system is not compatible with modular jacks used for

multi-line ELECTRONIC PHONE SYSTEMS. To connect the

SYSTEM to this type of phone system, an RJ-11 jack must be

ordered from your local telephone company. It should be noted

that when the BA-1000 is used, the line indicator lights on the

phone system will not show the line as being used.

!Single Line Phones

If you have a single line phone it is probably connected to

a small modular jack. Simply unplug the phone and plug the

system in. If you wish to have both the phone and the system

connected at the same time you can plug the phone into the

PHONE jack on the back of the BA-1000.

!Order A Phone Jack

If you need to order a jack from the telephone company,

you will need the following information:

FCC No: AP494N-64812-MA-E

RINGER EQ.:0.0B

USOC No (Jack type) RJ-11, RJ-12, or RJ-13 (See

telephone connection)

!Setup

1) Connect the cord from the POWER CUBE to the BA-1000.

2) Plug the POWER CUBE to a power outlet. The BA-1000

will turn on automatically.

CAUTION: Do NOT disconnect the POWER CUBE

from the BA-1000 while it is performing disk access

functions. Doing so will corrupt the data on the disk

and will require that you reformat the disk before using

it again.

3) Connect one end of the MODULAR CORD to the BA-

1000 and the other end to your RJ-11 telephone jack.

!Diagnostic Test

Every time the BA-1000 is powered up, it performs a

series of diagnostic tests as follows:

The display shows the initial splash screen:

Skutch Elec, Inc

Then it sets up the phone line circuits, showing:

- Initializing –

Phone line CODEC

Then it sets up the mic circuits, showing:

- Initializing –

Microphone CODEC

Then the system will calibrate the microphone input.

Make sure the no audio source or microphone is PLUGGED in

while the system says:

Version 4.04 Page 6

Remove MIC While

Calibrating!

After 8 seconds, the system will show:

Now POWERING UP

primary systems.

Then the system will show:

- Initializing -

-- Zip Drive—

Then it will test the ZIP drive and show the following:

Testing Zip Disk

– Please Wait -

Then it will test all the files on the system, showing:

-Testing Files-

- Please Wait -

The system will update the number in the top right to

show the current file being tested. When all tests are done the

system will show the following:

>System On Line<

100% Functional!

Then the system will put you at the MENU, as follows:

0-Menu-v4.04--Mo

10/01/02 08:00am

The Menu

When the BA-1000 is at the MENU, it will shut all power

down after 15 minutes of inactivity. You can return the unit

from power down by pressing then releasing any button. The

MENU is the starting point of the system. If you press then

release the ~

~button enough times, the system will

return to the MENU. All functions of the system are accessible

from this point. At MENU, the display will look as follows:

0-Menu-v4.04--Mo

10/01/02 08:00am

The number on the top left is the current Dial File in use.

v4.04 is the current version of the program. To view the

different choices that the MENU offers simply press then

release each number one at a time. Once you have found the

function you wish, press then release the #

#key. The MENU

consists of the following items:

1– UNUSED = This function is currently unused.

2– NUMBER ENTRY = Used to enter telephone

numbers into a dialing file.

3– DIAL FILE = Dial a telephone number file.

4– SELECT FILE = Select a telephone number file to

dial and enter local area codes.

5– DISK TOOLS = Disk formatting and file copy

utilities.

6– DIAL REPORT = Displays totals from the last

dial session.

7– ORDER TAKING = Answers incoming calls.

8– OUT MESSAGES = Used to TEST or RECORD

the outgoing messages.

9– IN MESSAGES = Used to play back the recorded

responses from a dial session.

*- SYSTEM SETUP = Used to change all clock

information and the operating parameters of the unit.

0– MEMORY EDIT = Used to inspect, change and

delete phone numbers stored in a dial file.

#– ENTER BUTTON = Throughout the operation of

the BA-1000 the #

#button is used as the ENTER BUTTON.

After entering phone numbers or making any selections, the #

button must be pressed then released.

!The Escape Button

The ~

~button is used to abort/back out of most

operations. If you press then release the button enough, it will

return you to the MENU.

2 Number Entry

This mode is used to enter phone numbers into a dialing

file. To enter this mode press then release ~

~, it will

show the following:

0-Menu-v4.04--Mo

10/01/02 08:00am

Enter: 2

2then #

#and it will show the following:

Phone #’s= 00000

1=NEW or 3=Add

Press then release 1

1to erase the previous numbers and

enter new ones, or press then release 3

3to start adding

numbers to the end of the file. If you pressed 1

1, you will se

the following:

Version 4.04 Page 7

Erase 00000 #’s?

5=YES Escape=No

Now you can press 5

5to erase all the numbers or

~if you don’t want to. Your current ENTRY

POSITION is shown in the top right of the display, followed by

the status of the phone number, as follows:

0-Entry> 00000 N

!Area Code Entry

If you enter this mode, and you have not entered the local

area code, the system will first show the following:

Enter Local Area

Code, # =

You MUST enter the area code the system will be calling

from, then #

#. You can enter *

*then #

#to remove an area

code.

!Entering Numbers

Both local and long distance numbers may be entered as

desired. The minimum length of each phone number is seven

digits and the maximum is eleven digits (long distance digit,

area code and phone number); an entry can hold up to 16 digits

total. If you fill the dialing file with numbers, the system will

beep, save the numbers and return you to the MENU. Each

dialing file will hold up to 100,000 phone numbers.

NOTE: If you are entering phone numbers, and lose

power while doing so, the numbers you have entered will be

lost; so make sure you exit now and then, or connect the

system to a backup power supply.

Enter phone numbers, exactly as you would call them

yourself, followed by the #

#; i.e. if you only dial 7 digits to

reach someone, then you only enter 7 digits, 786-1234 would be

entered as follows:

7 8 6 1 2 3 4 #

7 8 6 1 2 3 4 #7 8 6 1 2 3 4 #

7 8 6 1 2 3 4 #

To enter other local area code numbers (see 4 Select File),

enter the area code, phone number then #

#; i.e. 916-786-1234

would be entered as follows:

9 1 6 7 8 6 1 2 3 4

9 1 6 7 8 6 1 2 3 49 1 6 7 8 6 1 2 3 4

9 1 6 7 8 6 1 2 3 4 #

Full long distance numbers, like 1-916-786-1234, would

be entered as follows:

1 9 1 6 7 8 6 1 2 3

1 9 1 6 7 8 6 1 2 31 9 1 6 7 8 6 1 2 3

1 9 1 6 7 8 6 1 2 3 4 #

4 #4 #

4 #

If you just enter a seven digit number, the system will

add the default area code and long distance digit to complete

the number; but, during dialing, these will be automatically

removed. Likewise, if you enter a local area code number,

the system will add the long distance digit; but, it will

remove the digit when it dials the number.

Recording Personal Messages

This feature give you the option to record a personal

message for each phone number entered. This feature will only

work when manually entering phone numbers, one at a time, on

the BA-1000. To use this feature, make sure the Pers. Msg.

setting is “On” in * System Setup. Now, after you enter a

phone number, followed by the #

#, it will show the following:

1=Record Message

3=Next Number

Press then release 3

3if you want to enter the next phone

number and not record a personal message for the phone number

you just entered.

Press then release 1

1if you want to record a personal

message; then start talking after the longer, low beep and press

then release ~

~when you are finished with the

message. It will show the following while recording:

-- Talk Now—

press ESCAPE=end

!Chaining Entries

Chaining entries allows you to use special codes at the

beginning of a phone number. You can chain as many entries

together as you need to. If the last file entry is a chained entry,

the system will not allow you to exit NUMBER ENTRY mode;

you have to enter a regular number to exit. To chain an entry to

the next one, enter a *

*as the last character in the entry string.

If the entry is already 16 digits long, pressing then releasing *

will save it and make it a chained entry.

Special Codes

Special Codes make the system perform different

functions before dialing a normal phone number. Special codes

MUST have their own entry, they cannot be part of a telephone

number. The following is a list of the special codes the BA-

1000 allows:

*00

*00*00

*00 – Dial the next touch tone digit for 5 seconds.

*01

*01*01

*01 to 09

0909

09 – Pause for 1 to 9 seconds.

*1*1

*1 – Wait for return dial tone.

*2*2

*2 – Wait for 5 seconds of silence.

*3*3

*3 – Dial a touch tone *.

*4*4

*4 – Dial a touch tone #

*5*5

*5 – Dial the rest of the phone number string as

touch tones.

*60

*60*60

*60 – End the call, as a Response, without doing

anything else (like playing a message).

Version 4.04 Page 8

!Exiting

To exit this mode, you can return to the MENU or go

directly to DIAL FILE mode from the following screen:

0-Entry> 00000 N

Return to MENU

To return to the MENU, press then release ~

while it shows the following:

0-Entry> 00000 N

Start dialing the numbers

To start dialing the numbers, enter *

*, 9

9, #

#and it

will show the following:

0-Entry> 00000

---- #=Dial ----

Press then release #and the system will go start calling the

numbers.

!Advanced Features

All of these advanced features are accessed from the main

Number Entry screen; once you have entered Number Entry

mode.

Back Up

If you’re entering numbers, and find that you made a

mistake on a previous number, enter *

*, 7

7, #

#enough

times to back up to the entry you want. Then just enter the

correct number. When you press then release #

#, the new

number will be saved and you will go to the end of the file.

Auto Fill Mode

You can have the system automatically generate a range of

phone numbers by using the AUTO FILL mode. NOTE: You

cannot use this mode when the Do Not Dial file is selected.

To use this feature press then release *

*,8

8, #

#. The

display will show the following:

STARTING phone #

You enter a seven to eleven digit starting phone number

(no *

*’s allowed), followed by #

#. The starting phone

number can end with 0000; i.e. 7860000 is a valid start number.

The display will show the following:

END suffix (4)

9999

The system uses the default of 9999 if you press then

release #

#; or press then release any digit to clear the display,

then enter a new 4 digit end suffix (no *

*’s allowed), followed

by #

#. The end suffix is the last four digits in the phone

number that you don’t want to go past; i.e. the end suffix of

7866186 is 6186. Once this is entered, the system will show the

following:

0-Entry> 00000 N

Making Numbers

You can stop the auto-generation at any time by pressing

then releasing the ~

~button. The system will show

the current entry number it is generating in the top right of the

display. When finished, you will be at the end of the current list

of numbers and you can continue with regular number entry or

use AUTO FILL mode again.

Time Saver Entry Mode

This mode lets you enter the common beginning for your

phone numbers once, then it automatically puts it in for you so

you only have to enter the last part of each phone number. You

turn this feature on by entering the common part of the phone

number then *

*, 0

0and #

#. This mode stays on until you

exit number entry mode, or turn it back off by entering *

0and #

•Example

You need to enter: 7860020, 7860022, 9167860030,

19167860040, 7730050, 7730060, you would do the following:

Display shows:

0-Entry> 00000 N

Enter:

786*0#

786*0#786*0#

786*0#

Display shows:

0-Entry> 00000 N

786

Enter:

0020#

0020#0020#

0020#

0022#

0022#0022#

0022#

*0#

*0#*0#

*0#

Display shows:

0-Entry> 00002 N

Enter:

9167860030#

9167860030#9167860030#

9167860030#

19167860040#

19167860040#19167860040#

19167860040#

Display shows:

Version 4.04 Page 9

0-Entry> 00004 N

Enter:

773*0#

773*0#773*0#

773*0#

Display shows:

0-Entry> 00004 N

773

Enter:

0050#

0050#0050#

0050#

0060#

0060#0060#

0060#

3 Dial File

Memory dialing allows the user to dial the phone numbers

that are stored in the current dialing file. To enter this mode

press then release ~

~, it will show the following:

0-Menu-v4.04--MO

10/01/02 08:00am

Enter: 3

3then #

#and it will show the following:

0-Entry> 00000

---- #=Dial ----

By default, if you enter a #

#at this point, the system will

resume calling from where it left off at the last calling session

(on a new list of numbers, it starts at the first entry).

!Area Code Entry

If you enter this mode, and you have not entered the local

area code, the system will first show the following:

Enter Local Area

Code, # =

You MUST enter the area code the system will be calling

from, then #

#. You can enter *

*then #

#to remove an area

code.

!Variable Start Entry

The variable start entry lets you force the BA-1000 to start

calling from any entry position you choose. To access this

feature, press then release 1

1when it shows the following:

0-Entry> 00000

---- #=Dial ----

This will clear the entry position, as follows:

0-Entry>

---- #=Dial ----

Now enter the position of the phone number you want to

start dialing with, followed by #

#. The dialing will start from

the position you enter and continue dialing to the end of the file.

!No Answer Redials

When the system has dialed the entire file, it will start

dialing at the beginning; dialing only NO ANSWER and BUSY

calls. The NO ANSWER redial feature is controlled by the

REDIALS setting in the SYSTEM SETUP (see Redials).

!6pm Redials

The system now has the ability to stop it’s current dialing

at 6pm and begin calling, from the start of the file, all the No

Answers and Busies. This feature is off by default and can be

enabled by turning 6pm Redials on in 0 System Setup.

!15 Minute Busy Redials

When busy numbers are encountered, the system will log

them into a busy re-dial table and, after 15 minutes, call them at

the next opportunity. If the system cannot get through to a busy

number after 8 consecutive tries, it will remove the entry from

the busy re-dial table. You can now disable this feature through

Busy Disable in 0 System Setup.

!Do Not Dial List

During a dialing session, the system will not dial any

phone numbers that match those entered into the DO NOT

DIAL list.

!Dialing

On entering this mode, if you have not recorded an

outgoing message Prompt, the system will beep 4 times and

show the following before returning to MENU:

** No message **

prompt recorded!

If you haven’t entered any phone numbers to dial, the

system will beep 4 times and show the following before

returning to MENU:

No numbers found

in current file!

Before the system calls each number, it will search for the

next callable number and display the following during the

search:

0-Entry 00000

Finding Entry

Version 4.04 Page 10

When the system finds a good entry, it tries to grab the

line. If the line is in use, the system will wait for the line to

become available and it will show the following:

* Testing Line *

* Line In Use! *

Once the line is free, the system will search for a dial tone,

and display the following:

Dial Tone Search

The system must receive 1 second of solid dial tone before

it will start dialing. If it does not detect dial tone within 6

seconds the system will release the line and display the

following:

- No Dial Tone -

After 6 seconds, the system will repeat the process until it

gets dial tone, then it will dial the entry. After the system

finishes the call, the system will release the line and display the

result for the Dial Pause number of seconds, as follows:

0-Entry> 00000 C

----- Lead -----

Pause During Dialing

You can pause the dialing by pressing, and holding down,

the #button while it shows the following:

0-Entry> 00000 C

----- Lead -----

Once the system has paused, it will show the following:

Paused-Continue?

1=Yes 3=No

Now you can release the #

#button. You can leave the

system like this until you are ready to continue dialing, then just

press then release 1

1and the system will pick up where it left

off; or you can press then release 3

3or ~

~to return

to the MENU.

!End Of Session

When the system reaches the end of all the dialing, it will

return to the MENU.

!Manual Call Abort

You can force the system to abort the current call by

pressing then releasing 5

5; the system will indicate the call is a

hang up.

!Volume Control

The volume on the BA-1000 can be increased by multiple

pressing then releasing of the 9

9button. You can decrease the

volume by multiple pressing then releasing of the 7

7button.

At min volume, the speaker is completely off and trying to go

lower does nothing. At max volume, trying to go higher does

nothing. The volume control only adjusts the volume you hear

over the speaker, not what the called party hears, and it only

adjusts the volume for Dial File and Order Taking modes.

NOTE: This volume can only be adjusted while the system

is: waiting for an answer, playing the message or

listening/recording user input, during a dial session.

4 Select File

This mode is used to select the dialing file to use/edit and

to enter the default area code and other local area codes. To

enter this mode press then release ~

~, it will show the

following:

0-Menu-v4.04--Mo

10/01/02 08:00am

Enter: 4

4then #

#and it will show the following:

Current File = 0

#=Next 0-9 or *

!Dial File Select

You can select a different file for number entry/editing by

entering a number from 0

0to 9

9followed by #

#. The

default dialing file is 0. If you press then release *

*, you will

select the DO NOT DIAL file, and the display will show an N

for the file number in the top right, as shown below:

Current File = N

#=Next 0-9 or *

If you select the DO NOT DIAL file, you can

edit/add/delete it, but you will not be allowed to enter a dialing

session with it. You can exit by pressing then releasing

~or continue by pressing then releasing #

!Area Code Entry

After pressing then releasing #

#, you will be at the local

area code screen as follows:

Enter Local Area

Code, # =

Version 4.04 Page 11

You MUST enter the area code the system will be calling

from, then #

#. You can enter *

*then #

#to remove an area

code.

5 Disk Tools

The BA-1000 offers several basic disk utilities for setting

up the ZIP disk and copying files. To enter this mode press then

release ~

~, it will show the following:

0-Menu-v4.04--Mo

10/01/02 08:00am

Enter: 5

5then #

#and it will show the following:

1=Format Disk

3=Next Option

!Format Disk

This screen lets you format a ZIP 100 disk to prepare it for

usage in the system. You can press then release 1

1to Format

the ZIP disk, or 3

3to go to the next screen.

Format Confirmation

If you press then release 1

1, it will show the following:

- Format Disk? -

1=Yes 3=No

You can press then release 1

1to format (reset the basic

file structure, about 3 seconds) or 3

3to fully format (erase and

initialize the entire disk surface, about 10 minutes). If you press

then release 1

1for quick formatting, it will show the

following:

Formatting Disk

- Please Wait –

When the formatting is totally finished, the display will

show:

Format Complete

--- Press # ---

When you press then release #

#, the system will go

through the initial diagnostic testing, and test the newly prepared

disk, then return you to the MENU.

!Copy Prompts

This screen lets you copy the outgoing message and

TAD prompts from one disk to another disk; it will show the

following:

1=Copy Prompts

3=Next Option

NOTE: Make sure you have already formatted the COPY

ZIP disk (See Prepare to Copy). You can press then release 1

to copy the prompts, or 3

3to go to the next screen.

If you press then release 1

1, it will show the following:

Put COPY into

-- Ide Drive --

Now take that MASTER disk out and insert the COPY

disk. After some initial setup, it will show the following:

Put MASTER into

-- Ide Drive --

Now take the COPY disk out and put (MASTER disk

back in and keep swapping disks, as indicated, until it finishes

copying.

!Copy System

This screen lets you copy the system information settings

from one disk to another disk; it will show the following:

1=Copy System

3=Next Option

NOTE: Make sure you have already formatted the COPY

ZIP disk (See Prepare to Copy). You can press then release 1

to copy the prompts, or 3

3to go to the next screen.

If you press then release 1

1, it will show the following:

Put COPY into

-- Ide Drive --

Now take that MASTER disk out and insert the COPY

disk. After some initial setup, it will show the following:

Put MASTER into

-- Ide Drive --

Now take the COPY disk out and put the MASTER disk

back in and keep swapping disks, as indicated, until it finishes

copying.

!Copy a Number File

This screen lets you copy the any of the phone number

files from one disk to another disk; it will show the following:

Version 4.04 Page 12

1=Copy Num File

3=Next Option

NOTE: Make sure you have already formatted the COPY

ZIP disk (See Prepare to Copy). You can press then release 1

to copy a number file, or 3

3to go to the next screen.

If you press then release 1

1, it will show the following:

Current File = 0

#=Next 0-9 or *

Select the phone number file, you want to copy, by

entering the file number (0to 9or *) followed by the #. It will

show the following:

Put COPY into

-- Ide Drive --

Now take that MASTER disk out and insert the COPY

disk. After some initial setup, it will show the following:

Put MASTER into

-- Zip Drive --

Now take the COPY disk out and put (MASTER disk

back in and keep swapping disks, as indicated, until it finishes

copying.

!Erase the Main Message

This screen lets you erase the main message, from the

system, that is delivered to “Live” responders. It will show the

following:

1=Erase Main msg

3=Next Option

You can press then release 1

1to erase the Main

message, or 3

3to go to the next screen.

!Erase the Answering Device

Message

This screen lets you erase the message, from the system,

that is delivered to Answering machines. It will show the

following:

1=Erase TAD msg

3=Next Option

You can press then release 1

1to erase the Main

message, or 3

3to go to the next screen.

!Prepare to Copy

First, press ~

~to return to the MENU.

Now, eject your current disk; during this copy process, it

will be referred to as the MASTER disk throughout this

process.

Insert a new blank ZIP 100 disk and wait until it comes up

to the MENU; it will be referred to as the COPY disk

throughout this process.

Now, eject the COPY disk and re-insert the MASTER

disk and continue at the beginning, 5 Disk Tools.

6 Dial Report

This mode allows you to view the basic breakdown of the

calls from the last dial session. To enter this mode press then

release ~

~, it will show the following:

0-Menu-v4.04--Mo

10/01/02 08:00am

Enter: 6

6then #

#and it will show the following:

- Total Calls –

00000 --- #=Next

To move through the report just press then release the #

button at each new entry.

!Total Calls

This entry shows the total phone call attempts the system

made during the last dial session. Press then release #

#to

continue to the next entry, or ~

~to return to the

MENU.

- Total Calls –

00000 --- #=Next

!Hello Response

This entry shows the total “Hello” responses the system

detected in the last session. The “Hello” response is where the

system reaches a “Live” person that says “Hello”. Press then

release #

#to continue to the next entry, or ~

~to

return to the MENU.

Hello Response

00000 --- #=Next

Version 4.04 Page 13

!Hang Ups

This entry shows the total hang ups the system detected in

the last session. Press then release #

#to continue to the next

entry, or ~

~to return to the MENU.

--- Hang Up ---–

00000 --- #=Next

!Busies

This entry shows the total busy calls detected in the last

session. Press then release #

#to continue to the next entry, or

~to return to the MENU.

----- Busy ----–

00000 --- #=Next

!No Answers

This entry shows the total unanswered calls the system

detected in the last session. Press then release #

#to continue

to the next entry, or ~

~to return to the MENU.

-- No Answer -–

00000 --- #=Next

!Fax Machines

This entry shows the total fax machines detected in the

last session. Press then release #

#to continue to the next

entry, or ~

~to return to the MENU.

- Fax Machine –

00000 --- #=Next

!Recorded Messages

This entry shows the total recorded messages the system

detected in the last session. Press then release #

#to continue

to the next entry, or ~

~to return to the MENU.

Recorded Message

00000 --- #=Next

!Answering Devices

This entry shows the total answering machines the system

detected in the last session. Press then release #

#or

~to return to the MENU.

Answering Device

00000 --- #=Next

7 Order Taking

This mode lets you make the system work as a multi-

question answering machine. To enter this mode press then

release ~

~, it will show the following:

0-Menu-v4.04--Mo

10/01/02 08:00am

Enter: 7

7then #

#and it will show the following:

Messages>00000

The system will wait in this mode for a call to ring in.

When the system detects an incoming call it will show the

following during each ring:

<-Line-Ringing->

Once the number of rings is reached (see In Ring Delay in

* System Setup), the system will activate and process the call.

After the call finishes, the system will reset and wait for the next

call.

On entering this mode, if you haven’t recorded an

outgoing message, the system will beep 4 times and show the

following before returning to MENU:

** No message **

prompt recorded!

!Manual Activation

You can manually activate the system by pressing then

releasing #

#when the display shows the following:

Messages> 00000

The system will then process the call as if someone had

called into the unit.

You can return to MENU by pressing then releasing

!Volume Control

The volume on the BA-1000 can be increased by multiple

pressing then releasing of the 9

9button. You can decrease the

volume by multiple pressing then releasing of the 7

7button.

At min volume, the speaker is completely off and trying to go

Version 4.04 Page 14

lower does nothing. At max volume, trying to go higher does

nothing. The volume control only adjusts the volume you hear

over the speaker, not what the caller hears, and it only adjusts

the volume for Dial File and Order Taking modes. NOTE:

This volume can only be adjusted while the system is:

playing the message or listening/recording user input,

during an answered call.

8 Out Messages

This mode lets you record and play the outgoing message

prompts. To enter this mode press then release ~

~, it

will show the following:

0-Menu-v4.04--Mo

10/01/02 08:00am

Enter: 8

8then #

#and it will show the following:

1=Record 3=Play

2=Ans Device Msg

!Recording Standard Prompts

You can record new prompts by pressing then releasing

1from the following screen:

1=Record 3=Play

2=Ans Device Msg

It will erase the old prompts and show the following:

Erasing Prompts

- Please Wait –

When the old prompts have been completely erased, the

display will show:

Mic in & Press 1

Now insert your microphone, make sure you have worked

out your new message and practiced it, then press then release

1to start recording; the system will give you a low, longer

tone, then you can start talking and the display will show:

-- Talk Now—

B#00 Escape=STOP

The 2 numbers on the bottom the left indicate the current

message branch file number. When you reach a question point

in your message (you need to ask the called party for some

information), press then release ~

~to end the current

prompt, or just be silent for the Talk Pause period (see * System

Setup). The display will then show:

Get Response

0-9 or * #=Next

NOTE: If you record a message, and don’t talk at the

end, so the system stops on its own, the system will remove

the silence at the end of the message.

Prompt Codes

Now you can choose one of the following prompt codes

by pressing then releasing the corresponding number followed

by #

0= Redo This Prompt – This allows you to redo the

prompt if you make a mistake during recording it.

1= Get Number Input – This code allows you to

request a touch tone phone number to be input from the called

party.

2= Get Poll Input – This code allows you to poll the

called party. A polling input can accept a touch tone digit from

0to 9. The system can ask up to 8 different polling questions

per call.

This code is changed when the Pers. Msg. option is

enabled (see * System Setup). This code then becomes: 2

Do Personal Msg.

3= Get Branch Input – This code allows you to give

the called party the option to branch from the current message

prompt to any of up to 9 other prompts. The only limit on

branching is the size of the disk.

4= Get Response – This code allow you to request

recorded audio from the called party.

5= Voice Consent – This code allows the system to

listen to the called party without recording anything; useful for

the variable No Response Hang Up feature (see * System

Setup).

6= Tone Consent – This code allows the system to

listen for any touch tone digit from the called party. See

Consent mode in 0 System Setup for instructions on setting up

how this feature is interpreted.

7= Remove # Input – This code give the called party

the option of having the system add their phone number to the

Do Not Dial file, so the system will not call them again, by

dialing any touch tone. This prompt does not impact the

variable No Response Hang Up feature in any way.

8= Get Alert Input – This code allow the called party

to alert you when he wishes to talk with you by dialing a touch

tone 0. This is similar to attended mode, except that when you

have finished with the called party, the system goes to the next

call and does not play any more prompts to that called party.

9= End of Prompt – This code tells the system to end

the current message prompt.

*= Response & End – This code allow you to request

recorded audio from the called party then it tells the system to

end the current message prompt.

Version 4.04 Page 15

Once you have selected a transfer code, and pressed then

released #, the system will start recording the next prompt

(unless you chose 9 = End of Prompt or * = Response & End).

When you have finished recording your prompts, and

entered the End of Prompt or Response & End codes, it will

play the prompts back then return you to MENU; or, if you

recorded a Get Branch Input code, it will have you record the

Branch prompts.

Branching

Branching lets the called party branch from the current

prompt file to any of 9 other prompt files. You can also branch,

from any of the other branches, to a new set of branches. You

can branch up to 99 times; attempting to branch more than 99

times will cause the system to erase all the current prompts and

return you to MENU. The first 2 number digits, in the bottom

left of the screen shot below, tell you the current prompt file. As

you progress to other branches, this number will increase.

-- Talk Now—

B#00 Escape=STOP

Using Branches

When you select a Branch code, the unit will ask you for

the number of branches you need.

Branches? 1-9

NOTE: The file you are currently recording is the

default, fall through; so, if the customer doesn’t dial anything,

the system will keep playing the current file. After you enter a

number from 1 to 9, for how many branches you want off of the

current file, the system will start recording the next message in

the current file. When you end the current file, the system will

have you record each branch file, one after the other, until all

branches are finished.

NOTE: When you ask the customer, in your message,

to dial a touch tone digit to go to a different branch, ask for

the number directly related to the branch; i.e. 3 branches

mean the message would say, dial a 1 for Branch 1, dial a 2

for Branch 2, dial a 3 for Branch 3 or just stay on the line to

continue with this message.

!Record Answering Device

Prompt

You can record the answering device prompt by pressing

then releasing 2

2from the following screen:

1=Record 3=Play

2=Ans Device Msg

It will erase the old answering device prompt and show

the following:

Erasing Prompts

- Please Wait –

When the old prompt has been completely erased, the

display will show:

Mic in & Press 1

Now insert your microphone, make sure you have worked

out your new message and practiced it, then press then release

1to start recording; the system will give you a low, longer

tone, then you can start talking and the display will show:

-- Talk Now—

B#00 Escape=STOP

When you finish the message, press then release

~to end the prompt, or just be silent for the Talk

Pause period (see * System Setup). The display will then play

the prompt back and show the following:

Playing Prompt

B#00 Escape=STOP

When finished, the system will return you to the MENU.

!Playing Prompts

This mode lets you play either the standard prompts, or the

answering device prompts. You get to this mode by pressing

then releasing 3

3from the following screen:

1=Record 3=Play

2=Ans Device Msg

Now it will show the following:

1=Standard Msg

3=Ans Device Msg

Standard Msg Playback

You can play the standard prompts by pressing then

releasing 1

1from the following screen:

1=Standard Msg

3=Ans Device Msg

The system will then play all of the standard prompt files,

starting from 00, until it reaches the end. It will show the

following while playing each file:

Playing Prompt

B#00 Escape=STOP

When the system reaches the end of the current message

prompt, it will show the code in the bottom line as follows:

[Transfer Codes]

Get Number Input

When finished, the system will return you to the MENU.

Version 4.04 Page 16

Answer Device Msg Playback

You can play the answering device prompt by pressing

then releasing 3

3from the following screen:

1=Standard Msg

3=Ans Device Msg

The system will then play the answering device prompt

until it reaches the end. It will show the following while playing

the file:

Playing Prompt

B#00 Escape=STOP

When the system reaches the end of the prompt, it will

return you to the MENU.

!Recording Answering Machine

ONLY Prompt

The following steps allow you to record the outgoing

prompt for Answering Machine Only Mode (Answer Detect

Mode=2 in * System Setup). You can record new prompts by

pressing then releasing 1

1from the following screen:

1=Record 3=Play

2=Ans Device Msg

It will erase the old prompts and show the following:

Erasing Prompts

- Please Wait –

When the old prompts have been completely erased, the

display will show:

Mic in & Press 1

Now insert your microphone, make sure you have worked

out your new message and practiced it, then press then release

1to start recording; the system will give you a low, longer

tone, then you can start talking and the display will show:

-- Talk Now --

B#00 Escape=STOP

Now, start by recording “Sorry, wrong number”; then

press then release ~

~, the display will show the

following:

Get Response

0-9 or * #=Next

Now, press then release #

#and record your main

message after the low, longer tone, and the display will show the

following:

-- Talk Now --

B#00 Escape=STOP

When you are done, press then release ~

~to

end the prompt, or just be silent for the Talk Pause period (see *

System Setup). The display will then show:

Get Response

0-9 or * #=Next

Now, press then release 9

9then #

#; the system will

play the prompt back to you then return you to the MENU.

NOTE: If you record a message, and don’t talk at the

end so the system stops on its own, the system will remove

the silence at the end of the message.

!Volume Control

The play volume on the BA-1000 can be increased by

pressing then releasing the 9

9button several times. You can

decrease the volume by pressing then releasing the 7

7button

several times. At min volume, the speaker is completely off.

This volume control only adjusts the playback volume you hear

over the speaker, not the volume of Dial File or Order Taking

modes. NOTE: This volume can only be adjusted while the

system is playing the message back.

9 In Messages

This mode allows you to play the responses. To enter this

mode press then release ~

~, it will show the

following:

0-Menu-v4.04--Mo

10/01/02 08:00am

Enter: 9

9then #

#; if the system hasn’t recorded any

response prompts, it will Beep 2 times and return to the MENU.

When you enter this mode the display shows the following:

0=Play <<00000>>

1=Back 2=Advance

The 5 digit number in the top right of the display shows

the current response file to play.

!Playing Response Files

Pressing then releasing 0

0will play all response files,

one after the other, starting from the file indicated in the top

right of the display. Playback can be stopped at any time be

pressing then releasing the ~

~button. You can re-

play the current response by pressing then releasing 1

1while it

is playing. You can skip the rest of the current response, and

Version 4.04 Page 17

start playing the next one, by pressing then releasing 2

2while

it is playing. Before each file is played, the system will show

the following screen:

Response 00000

Lead Total 00001

The top entry tells you which response is going to be

played now, and the bottom entry tells you how many responses

are on the drive.

Play Dial File Responses

When the system plays a response file recorded from Dial

File mode, the screen will look as follows:

xxxxxxxx Playing

7866186

The x’s on the top left are place holders for the polling

responses. When a polling question is asked, the system will

replace the corresponding xwith the number that was dialed; if

no number was dialed, the display will keep the x. The bottom

will show:

"The phone number dialed.

"Any numbers input from a Get Number Input code.

"At playback end, it shows the phone number dialed again.

When finished playing the last response file, the system

will beep 4 times and show the following:

0=Play <<00000>>

1=Back 2=Advance

Play Order Taking Responses

When the system plays a response file recorded from

Order Taking mode, the screen will look as follows:

xxxxxxxx Playing

08:02 10/01

The x’s on the top left are place holders for the polling

responses. When a polling question is asked, the system will

replace the corresponding xwith the number that was dialed; if

no number was dialed, the display will keep the x. The bottom

will show:

"The time the call came in (the 1st 5 digits are the hour, 08

= 8 o’clock, the :is a spacer, then the minute, 02 = 2

minutes after the hour), the last 5 digits are the month the

call came in, the /is a spacer, then the day the call came

in).

"Any other numbers input from a Get Number Input code.

"At playback end, it shows the time and date again.

When finished playing the last response file, the system

will beep 4 times and show the following:

0=Play <<00000>>

1=Back 2=Advance

!Play The Previous Response

To play the response you just finished listening to (if it

wasn’t the last response recorded), just press then release 1

when the following screen is shown:

0=Play <<00000>>

1=Back 2=Advance

!Skip a Response File

To skip the current response, press then release 2

2from

the following screen (or while the response is playing back):

0=Play <<00000>>

1=Back 2=Advance

!Exit Playback Mode

When you are ready to return to the MENU, press then

release ~

~from the following screen:

0=Play <<00000>>

1=Back 2=Advance

The system will give you the option to erase the responses

by pressing then releasing 1

1, or to save them by pressing then

releasing 3

3, as follows:

Erase ALL Leads?

1=Yes 3=No

If you chose to erase the responses, by pressing then

releasing 1

1, it will show the following:

Erasing> 00000

- Please Wait -

When finished, the system will return you to MENU.

!Volume Control

The play volume on the BA-1000 can be increased by

pressing then releasing the 9

9button several times. You can

decrease the volume by pressing then releasing of the 7

button several times. At min volume, the speaker is completely

off. This volume control only adjusts the playback volume you

hear over the speaker, not the volume of Dial File or Order

Taking modes. NOTE: This volume can only be adjusted

while the system is playing the responses back.

0 Memory Edit

Version 4.04 Page 18

This mode is used to edit the phone number entries of the

current Dial file. You can also access special features such as:

Duplicate Delete, File Restore, Computer Linkage and Print

Memory. To enter this mode press then release ~

~, it

will show the following:

0-Menu-v4.04--Mo

10/01/02 08:00am

Enter: 0

0then #

#and it will show the following:

0-Edit>

!Reviewing Phone Numbers

You can review the phone numbers in the file by pressing

then releasing #

#while in Edit Mode. You can exit review

mode at any time by pressing then releasing ~

~. You

can edit any phone number (while it is being displayed) by

proceeding to Edit the Current Number.

!Edit A Phone Number

All phone numbers are stored in the files with individual

“Entry Positions”. To edit a phone number, you can start with

the Entry Position, or use the Search Mode to locate the number,

while in Edit Mode.

Edit From An Entry Position

Get into Edit Mode, then, at the following screen, enter the

Entry Position of the phone number, you want to change,

followed by #

0-Edit>

The system will go to that Entry Position (or the last entry

if that position doesn’t exist) and show the following:

0-Edit> 00000 N

19167866186

The top left number is the current dialing file number, the

5 digits on the top right are the Entry Position, the letter on the

far right is the dialing status and the full phone number is

displayed on the bottom.

•Edit the Current Number

You can edit the phone number record by enter a *

Now you can enter a new number followed by the #

#or you

can leave the number unchanged by just pressing then releasing

#. Once you change the phone number, the status will

automatically change to “N”.

The dialing status can only be changed after you have

either: entered a new number followed by #

#, or pressed then

released #

#to leave the number unchanged. You can change

the dialing status by pressing then releasing *

*, repeatedly,

until the status you want appears, then press then release #

You can leave the status as is by pressing then releasing #

The different dialing status’ are as follows:

Dialing Status

"N= New number, never dialed.

"L= Lead, a qualified “Hello” response detected.

"B= Busy number.

"R= Recorded Message, called party talked too long when

answering the phone.

"U= Unanswered call.

"A= Answering Machine.

"F= Fax Machine.

"D= Do Not Dial, set for no dial.

"C= Chained, this entry chained to the next one.

"O= Reorder Disconnect, like a fast busy, indicates the

number hung up.

"S= SIT, recorded operator message with 3 increasing

tones at the front.

"I= Industry, a qualified Business introduction detected.

"x= Delete, this # will be deleted on exiting Edit Number

mode.

!Mark Deletes

This feature makes the system go through the entire file

and mark the response type, you select, for deletion, while in

Edit Mode. To use this feature, enter: *

*, 2

2, #

#at the

following screen:

0-Edit>

The system will show the following for 2 seconds:

0-Edit> 00000

Delete Numbers

The system will then show the following:

Enter Type = 0-9

#=New Number

The available types are as follows:

0= New Number, never called numbers.

1= Hello Response, numbers with a valid “Hello”

response.

2= Busy Number, busy numbers.

3= No Answer, several rings & no one answered.

4= Fax Machine, fax machine.

5= Recorded Msg., operator recorded message.

6= Reorder Signal, operator disconnect signal like a

fast busy.

7= SIT Signal, operator recorded message with three

increasing tones at the front.

Version 4.04 Page 19

8= Answer Machine, answering machine.

9= Business Intro, numbers with a valid business

introduction.

Once you have selected the response type, press #

#the

system will show the following:

Are you Sure?

1=Yes ----- 3=No

Press 1

1and the system will mark all of those numbers

for deletion, or press 3

3or ~

~to abort that

operation. As the system marks the phone numbers, the entry

number in the top right will change to show the current entry

number.

!Search Mode

The system incorporates a progressive search mode that

lets you enter a string, from 1 to 16 digits long, that the system

will search the current dialing file for, while in Edit Mode. To

use this feature, enter: *

*, 3

3, #

#at the following screen:

0-Edit>

The system will display the following:

- Search Mode –

Now, enter from 1 to 16 of the phone number digits you

are trying to find, then press then release #

#. If the system

finds an entry that matches the input number, you will see the

following (with that phone number in the bottom of the display):

1=Change 3=Next

19167866186

When the system has found a match to your search string,

it gives you the option to change the entry by pressing then

releasing 1

1, to find the next match by pressing then releasing

3or to exit back to the main Edit screen by pressing then

releasing ~

~. If you press then release 1

1, it lets

you edit the number as described under Edit the Current

Number.

If the system doesn’t find any more matching entries, it

will show the following:

- Search 00000 –

Entry Not Found!

!Duplicate Delete

This mode makes the system search through the current

dialing file and mark all duplicates for deletion; this way, only

one entry of each number stays in the file, while in Edit Mode.

To use this feature, enter: *

*, 4

4, #

#at the following

screen:

0-Edit>

The system will show the following:

0 Edit> 00000

Duplicate Delete

As the system marks the duplicates, the entry number in

the top right will change to show the current entry number.

NOTE: Duplicate Delete can take a long time to fully search

the file and mark duplicates. If you need to stop this mode,

press then release the ~

~button.

!File Restore

This feature restores all of the phone numbers in a file, not

marked for deletion, to New status, while in Edit Mode. To use

this feature, enter: *

*, 5

5, #

#at the following screen:

0-Edit>

The display will show the following:

0-Edit> 00000

Making #’s New

As the system restores the phone numbers, the entry

number in the top right will change to show the current entry

number.

!Exiting Edit Mode

To exit Edit mode, press then release ~

~from

the main edit screen:

0-Edit>

The system will show the following:

0-Edit> 00000

Compressing File

The 5 digits on the top right will show the current entry

number as the system compresses the number file and deletes all

the entries marked for deletion.

* System Setup

The System Setup mode allows you to change the

operating parameters of the BA-1000. To enter this mode press

then release ~

~, it will show the following:

Version 4.04 Page 20

0-Menu-v4.04--Mo

10/01/02 08:00am

Enter: *

*then #

#and it will show the following:

Set CURRENT Time

1=Change #=Next

Following is a list of the setup options in the order you

will encounter them. You can use the #

#button to advance to

the next option, or you can change the option and then press

then release #

#to proceed. You can use ~

~to back

out/exit this mode at any time.

!Change The Time/Date

The first option in System Setup is to set the current time.

The display will show the following:

Set CURRENT Time

1=Change #=Next

You can press then release 1

1to change the current time

or #

#to proceed to the next option. You can press then release

~to exit setup mode.

Set The Current Day

If you press then release 1

1to change the time; the

display shows:

Enter day, 1 – 7

#=Sunday

The current day will be shown in the bottom of the

display. To change the day, press then release the corresponding

number followed by #

#; i.e. 1

1for Sunday, 2

2for Monday,

etc.

Set The Current Date

Now the display will show:

-- Enter Date –-

# = 01/01/1980

The current date will appear in the bottom of the display.

You can enter a new date followed by #

#, or just press then

release #

#to keep the current date.

Set the Current Time

Now the display will show:

-- Enter time --

- # = 12:00 pm –

The current time will appear in the bottom of the display.

You can enter a new time followed by #

#, or just press then

release #

#to keep the current time. You can change between

a.m./p.m. by pressing then releasing the *

!Set The Dial Times

This option allows you to set the starting and stopping

dialing times for each day of the week; the display will look as

follows:

Set DIALING Time

1=Change #=Next

You can press then release 1

1to change the dialing

times or #

#to proceed to the next option. You can press then

release ~

~to exit setup mode.

Select The Day To Change

Press then release 1

1to change the time; the display

shows:

Enter day, 1 – 7

#=Sunday

To change the dialing times for a day, press then release

the corresponding number followed #

#; i.e. 1

1for Sunday,

2for Monday, etc.

Set The Start Time

Now the display will show:

Enter START Time

- # = 09:00 am –

Now you can enter a new start time followed by #

#, or

just press then release #

#to keep the current time. You cannot

enter a time earlier than 9:00 a.m. You can change between

a.m./p.m. by pressing then releasing the *

Set The Stop Time

Now the display will show:

Enter STOP Time

- # = 09:00 pm –

Now you can enter a new stop time followed by #

#, or

just press then release #

#to keep the current time. You cannot

enter a time later than 9:00 p.m. You can change between

a.m./p.m. by pressing then releasing the *

Now the system will return you to the initial dialing times

screen so you can select another day to adjust (you will notice

that it already shows the next day in the display). To exit from

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