SMART-AVI MXCORE Series User manual

1
Made in U.S.A. www.SmartAVI.com 1-800-AVI-2131
MXCORE32X32
UserManual
Expandable HDMI Video Switch Matrix

2
TABLE OF CONTENTS 
WHAT'S IN THE BOX? 2
INTRODUCTION 3
FEATURES 3
APPLICATIONS 3
EDID EMULATION 3
HARDWARE INSTALLATION 5
FRONT PANEL CONTROL 6-7
USING RS-232 CONTROL 12-16
LIMITED WARRANTY STATEMENT 19
USING THE SmartControl SOFTWARE 9-11
ESTABLISHING AN RS-232 CONNECTION 8
USING NET-IP-PRO (TCP/IP CONTROL) 17
TECHNICAL SPECIFICATIONS 4
USING IR REMOTE CONTROL 18
Figure 2-1
WHAT’S IN THE BOX?
PART NO. QTY DESCRIPTION
MXC-HD32X32S 1 MXCORE-HD Expandable HDMI 32X32 Matrix Switcher.
CCPWR06 1 6' Power Plug Cable
1 Quick Start Guide

3
INTRODUCTION
The MXCORE 32X32 HDMI Matrix Router allows you to route up to 32 HDMI input sources to up to 32
HDMI display devices. The MXCORE 32X32 supports high resolutions of up to 1080p, along with 7.1 Digi-
tal Surround Sound Audio with no loss of picture clarity and no ghosting of images. The HDMI signal al-
lows the transfer of both audio and video signals simultaneously. The Matrix also supports HDMI 1.4,
HDCP, and DVI 1.0 protocol. The Matrix supports 12-bit color depth for all HDTV resolutions, including
1080p/60, and PC resolution up to 1920 x 1200.
FEATURES
 Switches any HDMI source input to any output up to 32x32
 Sources can be routed independently to any display
 Supports high definition video resolutions of 480p, 720p, 1080i and 1080p
 Supports PC resolutions VGA, SVGA, SXGA, UXGA and WUXGA (1920 x 1200)
 Supports digital video formats in Deep Color to 12bit per color
 Compatible with HDMI version 1.4 and DVI
 Supports 7.1 Digital Surround Sound Audio
 Supports EDID for total control of compliant displays
 Delivers uncompressed digital video with zero signal loss
 Input cable equalization
 HDMI Output up to 25 feet and longer with Premium HDMI Cables
 Remote switching via RS-232 with SmartControl software
 Front panel Switching with 4x40 LCD display
 IR remote control (Optional)
 Web based remote control via TCP/IP with NET-IP-CONTROL (Optional)
APPLICATIONS
 Wall Displays
 Digital Signage
 Airports
 Dealer Rooms
 Control Rooms
 Audio/Visual Presentations
 Shopping Centers
 Security
 Point-of-Sale
 Hotels/Resorts
EDID Emulation
Each input port incorporates our unique “SmartEDID” programmable technology capable of learning
video resolutions, audio settings and 3D data. The EDID memory of each display is stored in a single flash
memory, giving users the freedom to choose any EDID and the emulation of any display.
The MXCore Series enables HDMI and DVI sources to continuously read the EDID of a monitor with full
emulation at any given time. The EDID management allows learning and saving of up to 100 displays, in-
cluding audio. With the support of HDMI 1.4 HDCP, the MXCore Series can learn EDID from any display
provided.

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TECHNICAL SPECIFICATIONS
VIDEO
Video Amplifier Band-
width 3.2G
Input Video Signal Video (TMDS) 0.5~1.0Vpp
Input DDC Signal 5 volts
Signal Supports HDMI Standard, DVI and HDCP compliant
Pixel Rates Clock frequency beyond 165Mpix/second
Format HDMI Single Link, 4:4:4 and 4:2:2 data input formats
Resolution HDMI up to 1080p and DVI up to 1920x1200x60hz
Input Ports Up to 8 cards with 4 HDMI Type A 19-pin Female connectors each
Output Ports Up to 8 cards with 4 HDMI Type A 19-pin Female connectors each
Input Equalization Automatic
Input Cable Length Up to 25 ft.
Output Cable Length Up to 25 ft.
Video Type RGB/YCBCR : 24/30/36-bits,YCBCR: 8/10/12/16/20/24-bits
AUDIO
Audio Supported DTS-HD Master Audio, Dolby True- HD & Dolby Digital Plus integrated in HDMI signal
CONTROL
Front Panel 2x8 keyboard with 4x40 LCD
RS232 DB9 Female, 9600 BPS, N, 8, 1, No flow control
IR (Optional) 38Khz RC5
TCP/IP (Optional) With NET-IP-PRO
OTHER
Dimensions 17.25” W X 8.75” H X 12.5” D (Front plate is 19” W for standard rack)
Weight 21.5 Lbs.
Power Internal 50/60Hz, 100~230 VAC
Consumption 300W
Operating Temp. 32 to 131°F (0 to 55 °C )
Storage Temp. -4 to 185 °F (-20 to 85 °C )
Humidity Up to 95% RH (no condensation)

5
HARDWARE INSTALLATION
1. Power off the computers and displays.
2. Connect the HDMI video cables from the video sources to the HDMI inputs on the rear of the MXCORE
32X32.
3. Connect the displays to the HDMI outputs on the rear of the MXCORE 32X32.
4. Optionally connect the IR Eye for IR remote control.
5. Optionally connect a computer to the RS-232 port on the MXCORE 32X32 or a NET-IP-PRO for addi-
tional remote control.
6. Power on the Video sources and displays.
7. Power on the MXCORE 32X32.
Figure5‐1
Figure5‐2

6
FRONT PANEL CONTROL
Front Panel Buttons
Figure6-1
To lock the front panel buttons and avoid any accidental changes, press ESC + MENU + ENTER + SWITCH
at the same time. The display will indicate that it is locked. Repeat the procedure to unlock the front
panel.
Front Panel Display
Figure6-2
Default Display:
During normal operation, you will see a list of ports on the front panel display.
To assign an output to an input, press SWITCH. A blinking block cursor will appear. Use UP and DOWN to
select the input that you would like to assign. Once the cursor is over the desired input port, press ENTER
to enter editing mode. Press UP and DOWN to select the output port. Once you have selected an output,
press ENTER to save the configuration. To escape from editing mode, press ESC.

7
FRONT PANEL CONTROL (Continued)
Main Menu
To view the menu, press MENU. There are 6 menu options available:
Figure7-1
RS-232 Acknowledge - Sets the MXCORE 32X32 to send a confirmation that an RS-232 command has
been received.
Send Update - Sets the MXCORE 32X32 to send an RS-232 command back to the controller when the
configuration is changed via the front panel or remote control (optional).
Memory Save - Sets the MXCORE 32X32 to save the configuration when powered off.
Display Input Status - This displays the status of the inputs. If no input is present, the display will read
NONE. This is the default view.
Restore Factory Settings - Sets the HDR32x32 to the default factory configuration.
Select EDID - Gives the option to learn the EDID of your display or choose a programmed EDID that is
compatible with your monitor.
Figure7-2

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ESTABLISHING AN RS-232 CONNECTION
Before you start:
Controlling a Smart-AVI device via RS-232 requires an RS-232 card installed on your computer or a USB
to RS-232 adapter. Below are instructions on how to create an RS-232 connection between a PC and the
Smart-AVI device.
Make sure to use communication settings 9600 bps, N, 8, 1, No flow control.
Check the device and your PC to determine if you need a male to male or a male to female cable and how
long it needs to be. The Smart-AVI device requires a straight through cable. You can use a Null Modem
Adapter to convert a crossed cable to a straight through cable. Examples of crossed and straight thorough
cable pin-outs are shown below. The standard maximum length for an RS-232 cable is 50 feet. Call our
Smart-AVI Support Engineer if you require more information.
Figure 8-1
Examples of 9 pin RS-232 Straight Through and Crossed Cables
Establish a connection to the Smart-AVI device:
1. Connect an RS-232 cable to the RS-232 connector on the PC.
2. Connect the other end of the cable to the RS-232 port of the Smart-AVI device.
3. Use Windows Control Panel / Device Manager to identify the Com port number. See instructions and
Figure 8-2 below.
4. Power on the device.
If you are using a USB to COM port adapter on a Win-
dows PC and need to identify the COM port used, do
the following:
1. Click on the start button.
2. Click on Control Panel.
3. Click on Device Manager. In Windows 7 you need
to click on “Hardware and Sound” to get to Device
Manager.
4. Click on the arrow next to Ports (COM & LPT). You
should see the name of your adapter and the
COM port number in use.
Figure8-2

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USING THE SmartControl SOFTWARE
RS-232: Controlling the MXCORE32X32 has never been simpler with SmartControl software. With Smart-
Control, you can assign a unique name to each port on the MXCORE32X32 , as well as each display, cus-
tomizing projects to meet your needs. Although all the functions of the matrix are available locally on the
front panel of the MXCORE32X32 , using SmartControl allows for customization of all the matrix func-
tions.
 Download the Smart Control Pro software from the Smart-AVI website. www.smartavi.com
 Double click SmartControlPro-v5-0-03_Installer.exe in order to initiate software installation.
 Click Install. After installation has completed, click CLOSE.
 In order to use the software, click on the START button>Programs>SmartControl Pro.
 There you should see a help file, the SmartControl Pro launcher as well as a shortcut to uninstall
SmartControl Pro. Click on SmartControl Pro in order to launch the software. When the software starts
you will see a screen like this:
Advanced Configuration:
If you have more than one Router in-
stalled you will want to check this box.
Router Type:
Select HDR 32X32
Inputs/Outputs:
Enter the number of Inputs/Outputs your MXCORE32X32 has.
Com Port:
See the section in this manual on establishing an RS-232 connection for instructions on how to identify
the com port number.
Router Time out:
This field is set to 0.2 by default, meaning the computer acknowledges commands almost instantly.
Sometimes a computer takes longer to respond. This setting should be left at 0.2. Try longer timeout set-
tings if router error messages occur.
After you have entered in the necessary information click OK. This will now take you to the Main Routing
Window where you can route the different video/audio connections.
Figure 9-1

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USING THE SmartControl SOFTWARE (continued)
Main Routing Window
The Main Routing Window enables you to control the router(s) connections by means of the Crosspoint
panel, the button panel, or with pre-recorded routes called macros.
Crosspoint Panel: This is the simplest way to route the connections. Simply click on the cross point itself.
The input on the left will then be routed to the output above.
Note: Inputs can be routed to several different outputs, but each output can only have a single input at
On the screen shown in figure 10-1 the input buttons run down the left side and the output buttons run
across the top.
Figure 10-1
Figure 10-2
On the screen shown in figure 10-2 source 1 is sent to display 1, source 2 to display 2, 3 to 3, 4 to 4, 5 to
5, etc.

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USING THE SmartControl SOFTWARE (continued)
The Button Panel:
Output Options:
To select multiple outputs, in the row for any input or source, click the button under the desired outputs
or displays.
Input Options:
To route an input to all the outputs at once, hold the control key down and click on an input.
Macros: This section of the window is used to save and play back macros. Macros store a set sequence of
routes.
To record a macro:
1. Click on the Record button (last button shown). A blinking “recording” message below this button will
be displayed to indicate that all routes are being recorded.
2. Select the desired crosspoints. There is no limit on the number of routes you may record. If you click a
macro button while in the record mode, the macro will be executed, and these routes will be added to
the recording. This makes it possible to combine the routes of two or more macros into one bigger
macro.
3. When finished, click the “Save Macro” button. You will be instructed to then click on one of the macro
buttons. Doing this will save the recorded routes to that button. To cancel saving the macro, click the
“Cancel Save” button.
4. To play back a macro, simply click on one of the 50 macro buttons. Use the scroll bar to bring any of
these into view.
The macros are automatically saved in the current configuration file. They are also saved when you select
the File/Save Configuration... menu.
To save macros in a separate file for a special purpose, select the File/Save Macros...menu.

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USING RS-232 CONTROL
Setting up the Terminal Application:
1. Open Hyperterminal on the PC. (or use the ter-
minal client of y our choic e)
2. Use the default settings to create a connec-
tion to the device: 9600, 8,N, 1. (see settings
on right).
3. Be sure that Flow Control is None.
4. The output of the device will be the same as the
PC.
Figure12-1
There are two primary modes of operation for the MXCORE32x32: Command Mode and Debug Mode.
When connecting to the MXCORE32x32 via RS-232, it will start in Command Mode. Debug Mode is a user
friendly way of operating the MXCORE32x32 and includes instructional menus. The following section de-
tails the use of the Debug Mode.
When you connect to the MXCORE32x32 to a computer via an RS-232 connection and turn the
MXCORE32X32 on, you will see the following screen (results from HDR32x32 shown):
SmartAVI MXCore 32x32 ver: ##.##.##.#
Debug Mode: To enter Debug Mode type “d on <enter>” and you will see the following prompt:
d on
Debug mode:
DBG>
To exit Debug Mode (and enter Command Mode) type “d off <enter>”:
DBG>d off
Command line debugging disabled.
Type “d on” to re-enable.

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USING RS-232 CONTROL (Continued)
To display the help menu for a list of c ommands , type “? <en t er>” or “help <enter>“
DBG>?
==========================================================================
Command Line Interface Help:
D Enable/Disable debug d [on]/[off]
Sw Switch Port sw [output] 1-32 [input] 1-32
br Broadcast Port br [input] 1-32
om Set output mode om [output | a] [mode# (0-2) | ?]
do Disable outputs do [output],[output]...
eo Enable outputs eo [output],[output]...
h Toggle Hotplug h [input]
olev Set output level olev [output |a|?|r] [level (1-10)]
ilev Set Input EQ level ilev [input | ? | r] [level (1-3)]
ostatus View output status ostatus [output | a]
istatus View input status istatus [input | a]
q Query Crosspoints
reset Restore Factory Settings
boot Reboot matrix
info Display matrix info
edid Select EDID edid [map (1-2) | s]
help Command list
?
==========================================================================
To display the MXCORE 32X32 information including cross-point data, type “q <enter>”:
DBG>q
Output Input Output Input
1...1 17...11
2...2 18...1
3...3 19...2
4...4 20...3
5...5 21...4
6...6 22...5
7...7 23...6
8...8 24...7
9...9 25...8
10...10 26...1
11...11 27...9
12...12 28...10
13...1 29...11
14...11 30...12
15...12 31...12

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USING RS-232 CONTROL (continued)
To switch ports, type “sw [output] 1-32[input] 1-32 <enter>”:
Example:
DBG>sw 2 2
This switches Output 2 to Input 2
To set the broadcast por t , type “ br [input] 1-32<en t er>”:
Example:
DBG>br 2
This will send input 2 to all outputs.
DBG>br \
Sets 1:1 mode.
IN 1 to OUT 1
IN 2 to OUT 2
IN 3 to OUT 3
Etc.
DBG>br /
Sets inverse 1:1 mode.
IN 1 to OUT 32
IN 2 to OUT 31
IN 3 to OUT 30
Etc.
To learn an EDID type “edid [map (1-2) | s]”
The system will respond with the name of the EDID that has been learned.
Each card will display whether or not the EDID was learned successfully.
Examples:
DBG>edid 1
This will load the factory setting 1 EDID (SM HD) for HDMI 1080p with no audio.
DBG>edid 2
This will load the factory setting 2 EDID (SM HDAU) for HDMI 1080p including audio.
DBG>edid s
This will load the EDID of the display connected to output port 1

15
USING RS-232 CONTROL (continued)
Command Mode: allows raw commands to be sent to the MXCORE 32x32 to control its various functions
without the use of a menu or prompt. This mode is intended for advanced use only.
There are two types of commands that you can issue the MXCORE32X32:
Commands with CHECKSUM <CHK> begin with //
Commands without CHECKSUM begin with \\
For a complete list of HEX commands used for switching your Smart-AVI Matrix see:
RS ‐ 232 Control And Integration With Third Party Software User Manual
A. Sending commands with CHECKSUM:
1. To set a video crosspoint:
//FxxMyyIzz<CHK><CR>
Ex. to set video input 3 to output 12 on a router with the default frame
address “0” send the command: //F00M12I03<0x42><CR>
2. To broadcast an input to all outputs:
//FxxBzz<CHK><CR>
Ex. to broadcast input 3 to all outputs, send the command: //F00B0402<CR>
3. To set RS-232 crosspoint:
/FxxRyyIzz<CHK><CR>
4. To disconnect RS-232 crosspoint:
//FxxDyyIzz<CHK><CR>
*A new method is to disconnect all: //F00D<CR>
5. To set new frame address:
//FxxFnn<CHK><CR>
6. To query crosspoints from PC:
//FxxU<CHK><CR>
If all outputs are connected to input 1 then a 4x4 Matrix will respond with:
<0x80><0x80><0x80><0x80><CR>
The router will send back one byte for each output and the string ends with a <CR>. The first byte
sent is Out#1. In the example above, since there are 5 bytes total, we know that there are 4
outputs.
To calculate the input number, the router sends the input number with the 7th bit set.
o 0x80 = “1000 0000” >> input 0
o 0x81 = “1000 0001” >> input 1
o …0x8F “1000 1111” >> input 15
7. To reboot the processor:
//BOOT<CR>
8. To restore the matrix to factory defaults:
//RESET<CR>
You must cycle matrix’s power after this command.
9. To change data switching mode to RS-232 (user sets data xpoints)
//RS<CR>
10. To change data switching mode to IR (data follows last switch to any input)
//IR<CR>
11. To query version number:
//XXXX<CR>

16
USING RS-232 CONTROL (continued)
B. Sending commands without CHECKSUM:
1. To set a video crosspoint:
\\FxxMyyIzz<CR>
Ex. to set video input 3 to output 12 on a router with the default frame address “0” send the com-
mand: \\F00M12I03<CR>
2. To broadcast an input to all outputs:
\\FxxBzz<CR>
Ex. to broadcast input 3 to all outputs, send the command:
\\F00B04<CR>
3. To set RS-232 crosspoint:
\\FxxRyyIzz<CR>
4.To disconnect RS-232 crosspoint:
\\FxxDyyIzz<CR>
*A new method is to disconnect all: //F00D<CR>
5. To set new frame address:
\\FxxFnn<CR>
6. To query crosspoints from PC:
\\FxxU<CR>
NOTES:
 When successful, commands #1-5 will acknowledge by sending the checksum with nibbles swapped
& <CR><LF> e.g. checksum of 0x24 acknowledges with <0x42><CR><LF>
 All bytes in examples are ASCII characters unless they are contained in brackets <>
 Calculating the Checksum: <CHK> stands for CHECKSUM: the <CHK> value is calculated by perform-
ing an XOR of the full command string *For example: //F00M12I03 will XOR to the hexadecimal
value 0x42, therefore the value of <CHK> is 0x42
 <CHK> is the logical exclusive OR (XOR) of all previous bytes.
 <CR> is carriage return (0x0D), all commands sent from PC end with <CR>.
 <LF> is line feed (0x0A)
 xx is the frame address of the router e.g. “00” or “01” From the factory the address is always “00”,
however it can be changed with command #5 above.
 yy is the Output (monitor) number. e.g. “01”
 zz is the Input number. e.g. “06” or “16”
 nn is the Matrix’s new frame address

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USING NET-IP-PRO (TCP/IP CONTROL)
The NET-IP-PRO (Sold separately) is an RS-232 control module that allows most SmartAVI switching ma-
trixes to be controlled remotely via HTTP or TELNET. Manage the switching functions of your matrix with
ease from anywhere in the world. With NET-IP-PRO you can save input/output configuration presets for
easy access. TELNET access provides transparent command control of your matrix, perfect for use with
automated third-party control software.
Figure17-1
For more information about the NET-IP-PRO, visit www.smartavi.com.

18
USING IR REMOTE CONTROL
Switching Input / Output ports
Press [IN] [1] [OUT] [4] [OK]
This will send the input (source) connected to port 1 to the display
connected to output port 4.
Broadcasting a single input source to all output ports.
Press [F1] [4] [OK]
This will send input 4 to all output displays.

19
LIMITED WARRANTY STATEMENT

A.Extentoflimitedwarranty

Smart‐AVITechnologies,Inc.warrantstotheend‐usercustomersthattheSmart‐AVIproductspecifiedabove
willbefreefromdefectsinmaterialsandworkmanshipforthedurationof1year,whichdurationbeginson
thedateofpurchasebythecustomer.Customerisresponsibleformaintainingproofofdateofpurchase.

Smart‐AVIlimitedwarrantycoversonlythosedefectswhichariseasaresultofnormaluseoftheproduct,
anddonotapplytoany:
a.Improperorinadequatemaintenanceormodifications
b.Operationsoutsideproductspecifications
c.Mechanicalabuseandexposuretosevereconditions

IfSmart‐AVIreceives,duringapplicablewarrantyperiod,anoticeofdefect,Smart‐AVIwillatitsdiscretion
replaceorrepairdefectiveproduct.IfSmart‐AVIisunabletoreplaceorrepairdefectiveproductcoveredby
theSmart‐AVIwarrantywithinreasonableperiodoftime,Smart‐AVIshallrefundthecostoftheproduct.

Smart‐AVIshallhavenoobligationtorepair,replaceorrefundunituntilcustomerreturnsdefectiveproduct
toSmart‐AVI.

Anyreplacementproductcouldbeneworlikenew,providedthatithasfunctionalityatleastequaltothatof
theproductbeingreplaced.

Smart‐AVIlimitedwarrantyisvalidinanycountrywherethecoveredproductisdistributedbySmart‐AVI.

B. Limitationsofwarranty
Totheextantallowedbylocallaw,neitherSmart‐AVInoritsthirdpartysuppliersmakeanyotherwarrantyor
conditionofanykindwhetherexpressedorimpliedwithrespecttotheSmart‐AVIproduct,andspecifically
disclaimimpliedwarrantiesorconditionsofmerchantability,satisfactoryquality,andfitnessforaparticular
purpose.

C. Limitationsofliability
Totheextentallowedbylocallawtheremediesprovidedinthiswarrantystatementarethe cus‐
tomerssoleandexclusiveremedies.

Totheextantallowedbylocallaw,exceptfortheobligationsspecificallysetforthinthiswarrantystatement,
innoeventwillSmart‐AVIoritsthirdpartysuppliersbeliablefordirect,indirect,special,incidental,orcon‐
sequentialdamageswhetherbasedoncontract,tortoranyotherlegaltheoryandwhetheradvisedofthe
possibilityofsuchdamages.

D. Locallaw
Totheextentthatthiswarrantystatementisinconsistentwithlocallaw,thiswarranty
statementshallbeconsideredmodifiedtobeconsistentwithsuchlaw.

20
NOTICE
Theinformationcontainedinthisdocumentissubjecttochangewithoutnotice.SmartAVImakesnowar‐
rantyofanykindwithregardtothismaterial,includingbutnotlimitedto,impliedwarrantiesofmerchant‐
abilityandfitnessforparticularpurpose.SmartAVIwillnotbeliableforerrorscontainedhereinorforinci‐
dentalorconsequentialdamagesinconnectionwiththefurnishing,performanceoruseofthismaterial.No
partofthisdocumentmaybephotocopied,reproduced,ortranslatedintoanotherlanguagewithoutprior
writtenconsentfromSmartAVITechnologies,Inc.

20170109