Smoothskin Muse User manual

USER GUIDE
Smart and powerful, just like you!

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Welcome to
SMOOTHSKIN MUSE
Congratulations! You’ve opened up a world of unparalleled beauty, smoothness and convenience. The days of waxing woes
are officially behind you. With your new SMOOTHSKIN MUSE Intense Pulsed Light (IPL) hair removal system, you can look
forward to silky smooth skin that lasts so long you’ll have forgotten all about stubbly legs and prickly underarms.
Wave goodbye to wax strips – SMOOTHSKIN is here to stay!
Come and join the conversation at www.smoothskin.com where you can swap tips and get expert advice
throughout your treatment.
CONTENTS
CHAPTER PAGE NO. CHAPTER PAGE NO.
1.1 WARNINGS 4
1.2 PRECAUTIONS 7
1.3 EYE SAFETY 8
2.0 INTRODUCTION 10
2.1 YOUR SMOOTHSKIN 10
3.0 HOW IT WORKS 10
3.1 HOW DOES IPL WORK? 10
3.2 WHAT TO EXPECT 10
4.0 HOW TO USE 12
4.1 GETTING STARTED 12
4.2 FEATURES 13
4.3 TREATMENT 13
4.4 TREATMENT METHOD –
STAMP OR GLIDE? 14
4.5 SWITCHING OFF 14
5.0 AFTERCARE 15
5.1 POSSIBLE SIDE EFFECTS 15
5.2 SIDE EFFECT TABLE 15
5.3 CLEANING, MAINTENANCE AND STORAGE 16
5.4 TROUBLESHOOTING 17
6.0 INFORMATION 18
6.1 TECHNICAL SPECIFICATIONS 18
6.2 DISPOSAL (end of life) 18
6.3 WARRANTY 18
ENGLISH

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DO NOT USE SMOOTHSKIN MUSE if your skin has been artificially or
naturally tanned recently. Your skin may be extra sensitive following
sun exposure and particularly susceptible to side eects of IPL
treatment (e.g. burn, blister, discolour or scar your skin). Also, avoid
unprotected exposure to direct sunlight after your SMOOTHSKIN MUSE
treatment. Your skin may be extra sensitive following IPL treatment and
particularly susceptible to sunburn. Use sunscreen (SPF 15 or greater)
or cover the skin.
DO NOT USE SMOOTHSKIN MUSE directly on the nipples, genitals
or around the anus. These areas may have a darker skin colour and/
or greater hair density. Using the device in these areas may cause
discomfort/pain or injure (burn, discolour or scar) your skin.
1.1 WARNINGS
DO NOT USE SMOOTHSKIN MUSE if you have very dark skin (see Skin
Tone Chart below). Very dark skin may absorb too much light energy and
injure (e.g. burn, discolour or scar) your skin.

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DO NOT USE SMOOTHSKIN MUSE if you have a history of skin cancer
or pre-cancerous lesions (e.g. nevi or a large number of moles).
DO NOT USE SMOOTHSKIN MUSE if you have any of the following, as
SMOOTHSKIN MUSE may injure your skin or make existing conditions
worse. You may experience side eects such as burns, blisters and skin
colour changes (hyper- or hypo-pigmentation) or scarring:
• Dark brown or black spots such as birthmarks, moles or warts in the
area you wish to treat.
• Chronic skin disease (e.g. psoriasis or vitiligo) or damaged skin (e.g.
sunburn, cuts, open wounds or active infections) in the areas you
wish to treat.
• Varicose veins in the area you wish to treat.
• Tattoos or permanent makeup on the area you wish to treat.
• If you have a known sensitivity to sunlight (photosensitivity) or
are taking medication that makes the skin more sensitive and
causes photo-sensitivity, e.g. Retin A, Accutane and/or other
topical retinoids.

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If you are taking a medical product, always check the instruction
leaflet to see if photosensitivity is listed as a side eect. If you are still
unsure about using SMOOTHSKIN MUSE, please seek medical advice.
A list of medicines that cause photosensitivity can be found on the
SMOOTHSKIN website ww.smoothskin.com/support
DO NOT USE
SMOOTHSKIN MUSE if you have had a skin peel
treatment on the area you wish to treat.
DO NOT USE SMOOTHSKIN MUSE if you are pregnant or lactating, as
this device has not been tested with these individuals.
SMOOTHSKIN MUSE is not intended for use by persons with reduced
physical, sensory or mental capabilities, unless they have been given
supervision or instruction concerning safe and proper use of the device
by a person responsible for their safety.
SMOOTHSKIN MUSE should be kept out of the reach of children under
16 years of age. Children should not use, play with, maintain or clean
the device.
The SMOOTHSKIN MUSE Glass Filter is a critical component that will
get hot during use.

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DO NOT touch the Filter during or directly after use. Regularly inspect
the Filter for damage.
DO NOT use SMOOTHSKIN MUSE if the Filter is cracked or missing.
1.2 PRECAUTIONS
SMOOTHSKIN MUSE is not recommended for use on red, grey or very
light hair as it is not eective on these hair colours.
Electrical and Fire Safety
As with any electrical device, certain precautions must be taken in order
to ensure your safety.
Danger
DO NOT USE
if SMOOTHSKIN MUSE is damaged, for example, cracked
handset, cable damage (internal wires visible), cracked or broken glass
on the handset, etc. Internal parts contain electric charges that are
hazardous.
DO NOT USE near bathtubs, showers, basins or other vessels
containing water. If SMOOTHSKIN MUSE becomes wet, it should not be
used. DO NOT use if the device has been exposed to water.

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NEVER try to open the SMOOTHSKIN MUSE, as this may expose you to
dangerous electrical components and to pulsed light energy.
DO NOT USE if the handset becomes uncomfortably hot to touch.
This may indicate that the SMOOTHSKIN MUSE is damaged.
1.3 EYE SAFETY
SMOOTHSKIN MUSE emits flashes of Intense Pulsed Light. Direct
exposure is potentially harmful to your eyes. Take care to follow the
safety precautions below.
The handset can only be activated (flashed) if the skin tone sensor
detects a valid skin tone reading.
However:
DO NOT look directly into the treatment window of the handset when
the system has electrical power and is switched on.
DO NOT attempt to activate (flash) the system towards the eye.
ONLY attempt to activate (flash) the system when the front of the
handset is in good contact with the area you wish to treat.

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We recommend you look away from the handset when firing
onto your skin.
DO NOT treat areas around the eye (eyebrows or eyelashes).
SMOOTHSKIN MUSE can be used to treat the upper lip, chin, cheek,
jawline and neck.
DO NOT attempt to activate (flash) SMOOTHSKIN MUSE onto any
surface other than skin.
SMOOTHSKIN MUSE is a single user
device; it is not gender specific so it
is suitable for male use.
SMOOTHSKIN MUSE is not
recommended for use on the male
beard as results may be permanent.
Glass Filter

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2.0 INTRODUCTION
2.1 YOUR SMOOTHSKIN
She’s a beauty! SMOOTHSKIN MUSE is powered by Intense Pulsed Light derived from professional IPL technology.
This means, when it comes to hair removal, nothing else comes close.
3.0 HOW IT WORKS
3.1 HOW DOES IPL WORK?
SMOOTHSKIN MUSE is designed to help break the hair cycle and prevent regrowth. Light energy is transferred through the
skin’s surface and is absorbed by melanin present in the hair shaft. That light energy is converted to heat energy (below the
surface of the skin), which stops the pesky hairs from growing back. Now you can look forward to seeing the treated hairs
naturally fall out over the course of a few days to 1-2 weeks.
3.2 WHAT TO EXPECT
Interesting fact! Hair grows in 3 distinct and consecutive phases, and not all hairs are in the same phase at any one time.
Because the IPL treatment is only effective in one particular phase (the anagen or ‘growth phase’ – since you ask), you really
do need to stick to your treatment regime, especially for the first 12 weekly sessions. By following the recommended regime,
you’re likely to zap any hairs you missed in previous treatments and so stay smoother for longer. Simple science!
User guide (not shown)
Skin tone sensor
Removable front
Activation button
Standby/ready button
Gentle mode button
Power bars
Power supply
Power cable
Treatment window

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FLASHSHAVE PREVENTS REGROWTH
Z
Z
Z
Z
Z
Z
Z
Z
Z
The Treatment Regime: First let’s talk about what NOT to expect. As for ALL home-use IPL or laser treatments (don’t
believe anyone who would tell you otherwise), one treatment won’t last forever. You will need to keep treating the hairs
every once in a while to avoid hair growth starting up again. But the great thing about SMOOTHSKIN MUSE is that it will
prevent hair regrowth as long as you keep up with regular treatments, so you’ll never have to experience stubbly legs or
underarms again. Hoorah!
To get the most out of your SMOOTHSKIN MUSE, you should start off by using it once a week for 12 weeks continuously.
There is no increased benefit from using your SmoothSkin Muse more than once a week.
In the first few weeks, you will still see some hairs growing – relax. These will likely be the hairs that were not treated in their
growth phase (when IPL is most effective). Just be sure to keep up with the treatments. From around 4 weeks, you should
be seeing a reduction in hair regrowth. Doesn’t it feel fantastic? There will still be some hairs that need treating as you need
to catch each hair in the right phase, but don’t worry, things will only get better from here on in – so keep it up!
Once you have completed your initial 12-week treatment period, it’s plain sailing. You just need to do a quick top-up
treatment as required to maintain your results – usually once every 4-8 weeks or so.
Side Effects: You shouldn’t expect to see any significant side effects from the treatments. If you do notice anything out of
the ordinary, just flick to section 5.2 for a bit more information.
Keeping Continuously Smooth: Of course, everyone’s treatment regime will be different, because we all have different skin,
hair, lifestyles… even genetics play a role! So from now on it’s mostly up to you to define what works best. The secret to
staying silky smooth is to stick to your treatment regime and keep up with top-up treatments. With regular use, you will see
fewer and fewer hairs growing back. These hairs should also be finer, lighter in colour and grow more slowly. As time goes
on, you will be able to completely replace your shaving routine.
Visit the SMOOTHSKIN website (www.smoothskin.com) for further advice and for helpful tips on how to use and get the
best out of your SMOOTHSKIN MUSE.

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4.0 HOW TO USE
4.1 GETTING STARTED
1. Before using SMOOTHSKIN MUSE, prepare the area to be treated by making sure it’s hair-free (making sure to remove all
visible hair prior to every treatment). For best results we recommend shaving, but you can also wax or epilate. Then make
sure the skin is clean and dry. Any hairs remaining above the surface of the skin may damage the front of your device and
could cause an adverse reaction.
Remember, don’t use any gels or creams with this device!
2. Power on the device. Insert the power supply into the base of the handset, then plug the power supply in using the cable
provided. The standby/ready button will illuminate BLUE to indicate STANDBY mode. In this mode the device cannot be
fired. Press the standby/ready button once, the light will change from BLUE to WHITE to indicate the handset is ready to
use.
3. Standby Mode Timeout. When the unit is left “inactive”, i.e. no buttons are pushed for 3 minutes, then the unit will revert
to standby mode. This is indicated by the standby/ready button changing to a BLUE light. Press the button once to return
to ready mode for treatment.
Whoa there! One step at a time...
Before your first treatment on each new body area, test your skin (in that area) for a reaction to SMOOTHSKIN MUSE.
The patch test area should be approximately 3cm x 2cm (equivalent to 2 flashes side by side).
1. Follow the instructions in the ‘Getting Started’ section to begin as usual.
2. Treat the area.
3. Wait 24 hours.
4. If there’s no reaction after 24 hours, you’re good to go! The patch test area should NOT be re-treated for at least 1
week.
Indicator off
DISCONNECTED
from mains
STANDBY
MODE
READY
MODE
Indicator
blue
Indicator
white

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4.2 FEATURES
1. INTELLIGENT SKIN SENSORS
SMOOTHSKIN MUSE has two sophisticated skin tone sensors located either side of the treatment window. During each
treatment, the sensors are continuously active. The handset cannot be activated unless both sensors detect a valid skin tone.
Make sure the handset is placed flat against your skin, as it will only activate when both sensors are pressed against the skin
and detect a suitable skin tone.
The status of the skin tone sensors can be seen on the power bars located on both sides of the handset. If a valid skin tone
is detected, the power bars will illuminate WHITE. The number of lights illuminated will be dependent upon your exact skin
tone. Optimal power settings have been carefully selected
to ensure maximum safety and efficacy. This unique feature
means you get a PERSONALISED treatment every time you
use SMOOTHSKIN MUSE, for longer lasting results.
Using GENTLE Mode can
reduce eectiveness of the
system and more treatments
may be required to see the
desired eects.
LESS LIGHTS = Darker skin and lower power setting
MORE LIGHTS = Lighter skin and higher power setting
2. GENTLE MODE
If you find the treatment uncomfortable or a little too
painful, pressing the gentle mode button will reduce the
power output.
• Press the gentle mode button once and it will illuminate
WHITE to indicate it is activated. You will notice less
power bar indicators illuminated when applied to
your skin.
• To de-activate gentle mode, press the button again. The
button will not be illuminated and the device will return
to its standard power settings.
4.3 TREATMENT
Press the handset firmly against the area to be treated.
The indicators around the activation button will illuminate
WHITE when the device is ready to flash.
Press the activation button. The device will flash,
and you will feel a warm sensation.
Move the handset to the next area to be treated
and go again.
Ensure that the ENTIRE AREA receives treatment but
DO NOT treat an area twice (overlapping flashes).
Indicator
off
GENTLE Mode
off
GENTLE Mode
on
Indicator
on
Skin tone
sensors

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4.4 TREATMENT METHOD – STAMP OR GLIDE?
There are two recommended methods for treatment – ‘Stamp’ or ‘Glide.’ For
whichever method you choose, the handset must be moved between flashes
to ensure the area is treated evenly and no bits are missed.
Stamp Method
Best for small areas such as the underarm and face. Place the handset on
the skin, press and release the activation button. Remove from the skin
before carefully re-applying to the next treatment area.
Glide Method
This is best for larger areas such as legs. Place the handset on the skin,
press and hold down the activation button, then glide the handset along the
skin between flashes. Try to move the handset at a steady speed that gives
full coverage without overlap or missed areas.
4.5 SWITCHING OFF
When you’ve finished your treatment, SMOOTHSKIN MUSE should be
unplugged from the electrical outlet. Refer to section 5.3 for details of how
best to look after SMOOTHSKIN MUSE.
Treatment
Window
Full Coverage Overlapping Missed Areas
Treatment
Window
The device needs to recharge
between flashes. This will take
about 1-2 seconds. Whilst
recharging, the standby/ready
button will flash WHITE, and the
lamp will not flash.

5.2 SIDE EFFECT TABLE
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5.0 AFTERCARE
5.1 POSSIBLE SIDE EFFECTS
SMOOTHSKIN MUSE is a powerful device. Some people may experience slight discomfort (e.g. heat or redness of the skin)
during use – this is normal. This type of reaction usually disappears within 24 hours. Side effects or reactions are usually
immediate or appear within 24 hours.
If you are concerned, stop using SMOOTHSKIN MUSE and please phone the SMOOTHSKIN Helpline on [phone].
SIDE EFFECT HOW TO ASSESS & REACT
Mild pain / discomfort in the area being treated.
This is expected and is normal for all IPL treatments. You can keep
on using the device as instructed, and the pain should diminish with
continued use.
Warm feeling or tingling sensations during treatment which typically
disappear after a few seconds to a minute and decrease with
continued use.
This is expected and is normal for all IPL treatments. You can keep on
using the device as instructed.
Itchiness in the treatment area.
This is quite common for IPL treatments and should subside after a
short period. You can keep on using the device as instructed. Do not
scratch the area.
Skin redness during or after treatment which
disappears within minutes.
This is expected and is normal for all IPL treatments. You can keep on
using the device as instructed once skin redness has disappeared.
Skin redness which does not disappear within
minutes and lasts 24-48 hours.
Stop using the device immediately and consult
your physician before using it again.
Pain or discomfort that is intense during treatment
or persists after a treatment.
Stop using the device immediately and consult
your physician before using it again.

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IN VERY RARE CASES HOW TO ASSESS AND REACT
Swelling and redness that does not disappear within two to three days.
Stop using the device immediately and consult
your physician before using it again.
Please contact the SMOOTHSKIN Helpline.
Temporary changes in skin colour (lightening or darkening).
If your skin colour changes, stop using the device
immediately and consult your physician.
Please contact the SMOOTHSKIN Helpline.
Blistering or burning of the skin.
Stop using the device immediately and consult your physician
before using it again. Apply a cold pack to the area. Treat with
antiseptic or burn cream.
Please contact the SMOOTHSKIN Helpline.
5.3 CLEANING, MAINTENANCE AND STORAGE
1. After treatment, always switch off SMOOTHSKIN MUSE by unplugging from the electrical outlet.
2. After use, the handset should be inspected for damage and wiped down with a dry, lint-free cloth.
NEVER use water or other cleaning fluids, as these can damage the device and cause a safety hazard.
To ensure maximum performance of your SMOOTHSKIN MUSE, it is particularly important to keep the reflector and skin
tone sensor free from dirt, hair or other debris. To aid in the cleaning of this part, the front section is removable from the
handset. Once removed, it can be cleaned with a slightly damp cloth. Always ensure the removable front is completely dry
before re-fitting to the handset.
3. Store SMOOTHSKIN MUSE in a cool, dry place. Make sure that the treatment window and skin tone sensors on the handset
are protected from damage.
4. Regularly check the device (including cords) for visible signs of damage. In case of damage or cracks, stop using the
device and visit the website for support details.
Grip sides of front section and
pull away from handset.
Once cleaned, replace ensuring
the front section is fully inserted.
The front section will only fit
one way. Do not force it.

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PROBLEM SOLUTION
The power bar indicators on the side of the handset do not
light up when placed against your skin.
Make sure the power supply is plugged in. Make sure the handset is in READY mode
(press the standby/ready button once) Ensure that both skin tone sensors (either
side of the treatment window) are pressed against the skin.
Whilst pressed against your skin, the first power bar indicator
on the side of the handset is illuminated RED,
and SMOOTHSKIN will not work.
The area you are trying to treat is too dark for treatment. SMOOTHSKIN MUSE
includes intelligent skin tone sensors that automatically detect your skin tone and
select the optimal treatment setting. Due to the nature of intense pulsed light
technology, SMOOTHSKIN MUSE is not for everyone and cannot treat very dark skin.
The first power bar indicator on the side of the handset
is flashing RED continuously and SMOOTHSKIN MUSE
will not work.
The removable front is missing or incorrectly fitted. Try re-fitting to the handset.
The Power Bar indicators on the side of the handset
are on or are flashing in an unfamiliar pattern including
a red LED indicator light.
SMOOTHSKIN MUSE will display any error messages through combinations of lights
on power bars on the sides of the handset. This indicates that there is a fault with
the device. Stop using the device and contact the Helpline.
The SMOOTHSKIN handset, treatment window, power supply
or cable are damaged, broken, cracked or appear defective.
DO NOT USE. If you are in any doubt about the safety of SMOOTHSKIN MUSE or
suspect it is damaged in any way, it must not be used, and you should contact the
SMOOTHSKIN Helpline.
5.4 TROUBLESHOOTING

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6.0 INFORMATION
6.1 TECHNICAL
SPECIFICATIONS
The SMOOTHSKIN MUSE is a filtered broadband Intense
Pulsed Light system with the following technical
specifications:
• Repetition Rate: Manually pulsed every 1-2 seconds.
Continuous operation
• Max Optical Output: 6J/cm2
• Pulse Length: 2.6msec FWHM
• Power Line Input: 100–240V~, 50/60Hz,1.3-0.55A
• Operating Temperature: Between 5°C and 40°C
• Operating Humidity: Up to 93%R.H. non-condensing
• Operating Pressures: 700hPa to 1060hPa
• Treatment Area (spot size): 3 cm2(30mm x 10mm)
The area directly around the treatment window is classified
as the Applied Part and can reach a maximum temperature
of 52°C.
Ensure SmoothSkin MUSE is used as directed.
Transport Conditions:
• Temperature: -25°C to +70°C
• Humidity: Up to 93%R.H. non-condensing
• Pressures: 500hPa to 1060hPa
If the device has been stored at temperatures outside of
the stated operating range, then please allow at least 30
minutes before use to allow the device to acclimatise.
SMOOTHSKIN MUSE has unlimited flashes and is intended
for a single user.
Minimum expected service life is 10 years when following
the recommended regimen.
SMOOTHSKIN MUSE complies with the standards IEC
60601-1-2:2007, EN55014-1:2006, EN55014-2:1997,
EN61000-3-2:2006, EN61000-3-3:2008, IEC62087:2011,
IEC62301:2011 and IEC60335-2-23:2003 for Electromagnetic
(EMC) Immunity and Emissions. Therefore, it is suitable for
use in environments with similarly controlled devices.
SMOOTHSKIN MUSE complies with the standards IEC
60601-1:2005+A1:2012 / AAMI ES 60601-1:2005/(R)2012
and A1:2012 + CAN/CSA-C22.2 No. 60601-1:14; IEC 60601-
1-11:2015; IEC 60601-2-57:2011; IEC 60601-1-6:2010; IEC
62366:2007
CE marking certifies that this appliance conforms to the
following EEC directives:
• Low Voltage Directive 2014/35/EU
• Electromagnetic Compatibility Directive 2014/30/EU
• Energy-Related Product Directive 2009 / 125 / EC.
6.2 DISPOSAL (end of life)
In order to minimize hazards to health and the environment
and ensure that materials can be recycled, this product
should be disposed of at a separate collection facility for
waste electrical and electronic equipment.
The WEEE symbol marked on the product is there to
remind you.
6.3 WARRANTY
We grant a 2 year warranty on the product starting on
the date of purchase. Within the warranty period, we will
check faults in materials or workmanship free of charge and
replace the complete device, at our discretion.
This warranty extends to every country where this device is
supplied by Cyden Ltd or its appointed distributor.
This warranty does not cover damage due to improper
use, normal wear or use as well as defects that have a
negligible effect on the value or operation of the appliance.
The warranty becomes void if repairs are undertaken by
unauthorised persons and if original SMOOTHSKIN MUSE
parts are not used. To obtain service within the warranty
period, please visit our website:
www.smoothskin.com/support

CyDen Ltd
Technium 2
Kings Road
Swansea
SA1 8PJ
*Product may vary from illustrations
shown throughout this guide
CM12-1271-01
You can reach SMOOTHSKIN in numerous ways. If you
are unable to call our SMOOTHSKIN Helpline in working
hours [phone] we provide online support
at smoothskin.com.
@smoothskinIPL