SoftBank Whiz Quick start guide

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Original instructions
CAUTION: Read the Operational Manual（this document）before using the product,
and store in a safe location after reading it.

Meet Whiz, the autonomous vacuum sweeper.
Whiz is a pioneer in cobotics, where humans and machines collaborate to build cleaner, more hygienic
environments and better working experiences for all.
In the spirit of cobotics, Whiz is a true team-player. By taking care of the vacuuming, Whiz shares the
workload and frees up more time for the tasks you care about.
Once trained, Whiz can be monitored by the cleaning team, making sure that vacuuming is always on
track and up to standard.
It’s time for smarter cleaning, healthier environments and better working experiences for all. It’s time for
a movement in cobotics. It’s time for Whiz.

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TABLE OF CONTENTS
1 Introduction.......................................................................................................5
2 Safety Warnings ...............................................................................................6
2-1 About Safety Warnings ........................................................................................... 6
2-2 Description of Symbols........................................................................................... 6
2-3 Description of Pictorial Indications ....................................................................... 6
2-4 Handling the Machine, Battery Charger, Battery and Notification Pager
(Common)....................................................................................................................... 7
2-5 Handling the Machine.............................................................................................. 9
2-6 Handling the Battery Charger............................................................................... 11
2-7 Handling the Notification Pager ........................................................................... 13
2-8 Handling the Battery.............................................................................................. 13
2-9 Handling near Electronic Medical Devices.......................................................... 14
2-10 Positions where the Warning Labels are Affixed.............................................. 18
3 Precautions of Use.........................................................................................22
3-1 Lasers and Infrared Light ................................................................................. 22
3-2 Sensor Detection Range ....................................................................................... 22
4 Supplied Accessories ....................................................................................23
4-1 Items in the Accessory Box.................................................................................. 23
4-2 Items in the Packaging Box.................................................................................. 24
4-3 Items Delivered Separately................................................................................... 24
5 Names of Parts ...............................................................................................25
6 Machine Setup and Parts Installation...........................................................27
6-1 Removing the Machine from Its Packaging ........................................................ 27
6-2 Preparing to Use the Machine .............................................................................. 30
6-2-1 Checking the Emergency Stop Button..................................................................................... 30
6-2-2 Checking the Dustbag ............................................................................................................. 30
6-2-3 Checking the HEPA Filter ........................................................................................................ 32
6-2-4 Checking the Hopper Tray....................................................................................................... 33
6-2-5 Installing the Brush .................................................................................................................. 33
6-2-6 Charging the Battery and Installing It to the Machine.............................................................. 37
6-2-7 Removing the Protective Film.................................................................................................. 38
6-2-8 Turning the Notication Pager Power On ................................................................................ 39
6-2-9 Connecting to Robot Operations Center ................................................................................. 39
7 Operation.........................................................................................................41
7-1 Main Power Switch ................................................................................................ 41
7-1-1 Turning the Power On.............................................................................................................. 41
7-1-2 Turning the Power Off.............................................................................................................. 41
7-2 Stopping/Pausing the Machine ............................................................................ 42
7-3 Emergency Stop .................................................................................................... 42
7-3-1 Stopping the Machine Urgently in an Emergency ................................................................... 42

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7-3-2 Releasing the Machine from Emergency Stop ........................................................................ 43
7-4 Secondary Battery Power Button......................................................................... 44
7-4-1 Turning On/Off the Secondary Battery Power Button.............................................................. 44
7-5 LED Lights.............................................................................................................. 46
7-6 Touch Display ........................................................................................................ 48
7-6-1 Indications on the Touch Display ............................................................................................. 48
7-7 Vacuum Power Button........................................................................................... 52
7-8 Max Power Mode Button....................................................................................... 52
7-9 Steering Handle ..................................................................................................... 53
7-9-1 Using the Steering Handle....................................................................................................... 53
7-9-2 Stow the Steering Handle........................................................................................................ 54
7-10 Notification Pager................................................................................................ 55
7-11 Autonomous Clean Start/Stop Button ............................................................... 55
8 Inspection before Operating the Machine....................................................56
8-1 Inspection before Operating the Machine........................................................... 56
8-1-1 Inspecting the Machine............................................................................................................ 56
8-1-2 Inspecting the Cleaning Area................................................................................................... 56
9 Autonomous Cleaning (Robot) ....................................................................57
9-1 Overview................................................................................................................. 57
9-2 Home Location Codes........................................................................................... 58
9-2-1 Locations for Placing Home Location Codes........................................................................... 59
9-2-2 Cleaning Routes and Group Function ..................................................................................... 60
9-2-3 Planning a Cleaning Route...................................................................................................... 60
9-3 Precautions when Teaching a Cleaning Route ................................................... 62
9-3-1 Machine .................................................................................................................................. 62
9-3-2 Cleaning Routes ..................................................................................................................... 62
9-3-3 Robot Operations Center (ROC) ............................................................................................. 64
9-3-4 Notication Pager .................................................................................................................... 64
9-4 Teaching a New Cleaning Route .......................................................................... 65
9-4-1 Scanning a Home Location Code............................................................................................ 66
9-4-2 Teaching a Cleaning Route Manually ...................................................................................... 70
9-4-3 Teaching a Cleaning Route Automatically ............................................................................... 72
9-4-4 Saving the Cleaning Route...................................................................................................... 75
9-5 Carrying Out Autonomous Cleaning (One Route)............................................. 76
9-6 Carrying Out Autonomous Cleaning (Multiples Routes) .................................. 81
9-7 Carrying Out Autonomous Cleaning Using Delay Start.................................... 86
9-8 Deleting Cleaning Routes ..................................................................................... 91
10 Manual Cleaning...........................................................................................93
10-1 Manual Cleaning .................................................................................................. 93
11 Notication Pager .........................................................................................95
11-1 Notification Pager Functions .............................................................................. 96
11-1-1 Notication Pager Functions & Usage ................................................................................... 97
11-1-2 Alert Display and its Notication Timing ................................................................................. 98
11-2 Turning the Notification Pager On/Off ............................................................... 99

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11-2-1 Turning the Notication Pager On.......................................................................................... 99
11-2-2 Turning the Notication Pager Off........................................................................................ 100
11-3 Pairing the Notification Pager........................................................................... 101
11-4 Recharging the Notification Pager ................................................................... 103
12 Machine Battery; Recharging the Machine’s Battery..............................104
12-1 About Battery and Recharging......................................................................... 104
12-2 Recharging the Battery ..................................................................................... 104
12-2-1 Battery Charger Status Indicator ......................................................................................... 108
13 Maintenance and Safety.............................................................................109
13-1 About Maintenance and Safety ........................................................................ 109
13-1-1 Brush ................................................................................................................................... 109
13-1-2 HEPA Filters......................................................................................................................... 114
13-1-3 Dustbag ............................................................................................................................... 115
13-1-4 Hopper Tray......................................................................................................................... 119
13-1-5 Battery Charger ................................................................................................................... 121
13-1-6 Sensors ............................................................................................................................... 122
13-2 List of Consumables ......................................................................................... 125
13-3 Storing the Machine .......................................................................................... 126
13-3-1 Packaging the Machine ....................................................................................................... 126
14 Troubleshooting .........................................................................................130
14-1 Checking Machine Alerts .................................................................................. 130
14-2 Error Message List ............................................................................................ 131
15 Machine Specications..............................................................................137
15-1 Machine Specifications..................................................................................... 137
15-2 Notification Pager.............................................................................................. 138
16 Applicable Standards.................................................................................139
17 Radio............................................................................................................140
18 Disposal.......................................................................................................141
19 Glossary ......................................................................................................142

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1 Introduction
■The contents described in the Operation Manual may be changed without prior notice due to
specification change, etc.
Whiz is an industrial-purpose robot vacuum machine developed by SoftBank Robotics and which
features onboard BrainOS.
It is able to clean in two different modes (autonomous cleaning mode/manual cleaning mode). In
autonomous cleaning mode, the machine cleans automatically, controlled by the BrainOS. The most
current software version is always used by turning the main power switch ON/OFF on the machine.
Version of the software can be confirmed from the SETTINGS menu.

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Indicates a hazardous situation that, if not avoided, could result in minor or
moderate injury.
Indicates the caution item that may cause failure or damage to the equipment
when mishandled.
Prohibited (not allowed) action. Compulsory action based on instruction
(must be performed).
Must not be used where exposed to
water, and must not be splashed with
water.
Unplug the power plug from the outlet.
2 Safety Warnings
2-1 About Safety Warnings
IMPORTANT SAFETY INFORMATION: READ AND UNDERSTAND THESE SAFETY WARNINGS AND
ALL INSTRUCTIONS PRIOR TO UNPACKING AND USING THE MACHINE.
Warnings presented here are intended to warn the user of potential harm to the user and other people
as well as damage to property. Always adhere to them to reduce the potential for harm. This manual
also provides safety warnings, correct handling procedures, and other regulatory information for using
the machine, notification pager, battery, and battery charger. Warnings provided in this manual do not
cover all possible situations that may arise. Safety of the pedestrians and people in the surrounding will
be the first priority in any circumstances (such as when the machine does not operate properly, when the
machine has tripped over, etc.).
Always adhere to warnings regarding machine installation, maintenance, and use and store this manual
where it can always be referred to. Whiz operators are advised to take normal health and safety
precautions suitable to their environment.
In the following emergencies, immediately press the emergency stop button and turn off the main power
switch.
■The machine is in a hazardous state (example: emitting smoke, is inoperable, has fallen over, etc.)
■The machine comes close to inflicting harm on surrounding people or things.
■The machine is operating (behaving) unpredictably or is operating in a manner that is inconsistent
with this manual.
2-2 Description of Symbols
The following symbol categories explain the level of harm or damage that can occur if warnings are not
observed and the machine or related equipment is used incorrectly. Please be sure you understand
these symbols and their correlating meanings before reading the remainder of this manual.
2-3 Description of Pictorial Indications
The following pictorial indication categories explain information to be observed. Read this guide after
thoroughly understanding the information.
NOTE
Indicates a hazardous situation that, if not avoided, will result in death or serious
injury.
Indicates a hazardous situation that, if not avoided, could result in death or
serious injury.
DANGER
WARNING
CAUTION

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Do not use, recharge, or leave the machine, battery charger, battery or notification
pager in a place subject to high temperature (near sparks or flames, near a heater,
where there is direct sunlight, in a car on a hot day, etc.) or in a warm place or where
heat collects (under a radiator, hot water tank or other warm locations).
Maintain adequate ventilation and make sure not to cover the machine, battery charger,
battery or notification pager with any kind of fabric.
High temperatures may cause deformation, malfunction, overheating, ignition, fire, electric
shock, rupture, or damage to the machine, battery charger, battery or notification pager. High
temperatures may also cause the battery to leak or cause a portion of the machine case to
become hot enough to cause burns.
2-4 Handling the Machine, Battery Charger, Battery and
Notification Pager (Common)
Do not drop, break, deform, puncture, gouge, burn, or paint the machine, battery
charger, battery or notification pager.
Doing so may cause fire, injury, electric shock, damage, malfunction, overheating, leakage,
chemical explosion, or other damage to the machine, battery charger, battery or notification
pager or surrounding individuals or property.
Do not carry out repairs, such as disassembly (removing parts, etc.), modification,
soldering, or replacement of notification pager battery or secondary battery.
• This may cause an accident such as fire, injury, electric shock, damage, malfunction,
chemical explosion, or other damage to the machine, battery charger, battery or notification
pager or surrounding individuals or property. May also cause leakage, overheating,
rupture, ignition, or other damage to the battery pack.
• Modification of the machine may be a violation of the rules and regulations promulgated
by the Federal Communications Commission (or equivalent body in your jurisdiction), and
may be subject to penalty.
• Servicing, disassembly, modification, soldering, replacement or other repair work may not
be undertaken by people other than by SoftBank Robotics or other authorized service staff.
Use only the battery charger and battery that came with the machine when recharging
the machine.
Use of other battery chargers or batteries may cause fire, injury, electric shock, damage,
malfunction, overheating, leakage, chemical explosion, or other damage to the battery charger.
Do not get the machine, battery charger, battery, or notification pager wet.
• The machine, battery charger, battery and notification pager are all for INDOOR USE
ONLY. They are not water resistant. Do not get them wet.
• Use in an environment with less than 80% humidity. Failure to adhere to these warnings
may cause fire, injury, electric shock, damage, malfunction, overheating, leakage chemical
explosion, or other damage to the machine, battery charger, battery or notification pager.
• Do not use in a humid place such as in a bathing area or where there is a sink, or where
the machine and related equipment may be exposed to water. Do not use with wet hands.
Failure to adhere to these warnings may cause fire, injury, electric shock, damage,
malfunction, overheating, leakage chemical explosion, or other damage to the machine,
battery charger, battery or notification pager.
• Leaving or recharging the machine or related equipment while it is still wet or after any
liquid or quasi-liquid substance any part of the machine may cause fire, injury, electric
shock, damage, malfunction, overheating, leakage chemical explosion, or other damage
to the machine, battery charger, battery or notification pager. Take caution of the location
to use or handle the machine.
Do not allow the machine to fall over or drop when moving or transporting it.
Doing so may cause fire, injury, electric shock, damage, malfunction, overheating, leakage,
chemical explosion, or other damage to the machine, battery charger, battery or notification
pager.
DANGER

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Do not allow liquid or quasi-liquid substance or any foreign objects to touch the
charging terminals or external connection terminals of the battery charger or battery, or
to otherwise enter the machine.
Doing so may result in fire, injury, electric shock, damage, malfunction, overheating, leakage,
chemical explosion, or other damage to the machine, battery charger, battery or notification
pager.
Do not expose to warm air from a dryer or hot water.
Doing so may cause fire, injury, electric shock, damage, malfunction, overheating, leakage,
chemical explosion, or other damage to the machine, battery charger, battery or notification
pager.
Immediately discontinue use if anything unusual is noticed during use, recharging, or
storage such as noise, smoke, odor, etc.
Failure to do so may result in fire, injury, electric shock, damage, malfunction, overheating,
leakage, chemical explosion, or other damage to the machine, battery charger, battery or
notification pager.
Do not force the battery into the machine or battery charger if it cannot be connected
correctly.
Doing so may cause fire, injury, electric shock, damage, malfunction, overheating, leakage,
chemical explosion, or other damage to the machine, battery charger, battery or notification
pager, including damage or burnout of the external connection terminals.
This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge.
Children should be supervised to ensure that they do not play with the appliance.
Operators shall be adequately instructed on the use of these machines.
This machine is not suitable for picking up hazardous dust.
This machine is for dry use only.
Do not touch the battery, notification pager, or battery charger when recharging the
battery or notification pager.
Doing so may cause low-temperature burns.
The battery must be removed before cleaning or maintaining the appliance.
This machine is for indoor use only.
WARNING
CAUTION
This machine shall be stored indoors only.

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2-5 Handling the Machine
WARNING
Store in a dry environment with no dust in an ambient temperature range of 5 to 40°C.
Failure to do so may result in fire, injury, electric shock, damage, malfunction, overheating,
leakage, chemical explosion, or other damage to the machine, battery charger, battery or
notification pager.
The machine is solely designed for indoor use. Do not use outside such as on a street.
Doing so may cause malfunction, failure or destruction of parts due to natural elements,
or other unexpected behavior as the machine is not designed for an outdoor operating
environment.
Do not use the machine in a stepped location, on an uneven floor (braille blocks), or on
a sloped surface.
• The machine may fall over or drop and damage the machine or floor or cause injury or
damage to surrounding people or property if traveling where there are steps.
• Traveling on an uneven floor may prevent the sensors from operating normally, which may
result in injury or damage to surrounding people or property.
Do not expose the machine to dust in large amounts, sand, snow, ice, water,
humidity, saltwater environments, or brine mist (example: ocean environment, shore
environment, etc.).
Doing so may cause malfunctioning, failure or destruction of parts due to natural elements,
electric short circuiting, or other unexpected behavior or damage as the machine is not
designed for an outdoor operating environment.
Be careful that dust does not adhere to the LIDAR sensor, camera, or other sensors.
May interfere with normal machine operation or lead to an accident. See “P56 8 Inspection
before Operating the Machine”.
When using autonomous cleaning mode, make sure that the operator is able to respond
immediately to an alert received from a special app or the notification pager.
Not observing this may lead to an accident and damage or injury involving the user, third
persons, surrounding objects, or other property or animals.
When using the machine in an autonomous mode, follow the regular floor cleaning
practice and use appropriate signboards (cleaning in process signboard).
Not observing this may lead to an accident and damage or injury involving the user, third
persons, surrounding objects, or other property or animals.
Use the machine with its wheels always in contact with the floor. When using the
machine in manual cleaning mode, avoid abrupt operation except where unavoidable.
In areas where the machine is inoperable or unmovable due to power not turning on,
move the machine to a safer location.
Do not perform any operation not given in this manual.
Use of the machine in a manner inconsistent with this manual may lead to death, personal
injury or significant physical damage or property damage.
Do not use the machine with the grounding chain not in contact with the floor. If the
grounding chain breaks or comes off, contact customer support ([email protected]).
Doing so may cause electric shock or injury to the operator or damage to the machine.

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Do not cover the machine’s sensors.
Doing so may result in malfunction of the machine or damage or injury to property, individuals
or the machine.
Recharge the battery for the machine using only the battery charger that came with the
machine. Recharge the notification pager using only the charging stand that came with
the machine.
Failure to do so may cause fire, injury, electric shock, damage, malfunction, overheating,
leakage, chemical explosion, or other damage to the machine, battery charger, battery or
notification pager.
Do not place anything decorative that may hinder the machine’s operation or the
emergency stop button.
Doing so may cause an accident.
When replacing the dustbag, brush, etc., turn off the main power switch beforehand and
remove the battery from the machine in order to reduce risk of shock.
Do not clean the machine with a high-pressure cleaner.
Doing so may damage the machine’s interior and cause unexpected behavior.
The machine is designed to clean indoor carpets and dry floors. Do not use it for any
other purpose.
Do not use the machine to collect hazardous or explosive waste.
It is not certified for such collection and doing so may cause damage or injury to property,
individuals or the machine.
Do not block the machine’s vents.
Doing so may cause fire, injury, electric shock, damage, malfunction, overheating, leakage,
chemical explosion, or other damage to the machine, battery charger, battery or notification
pager, including deformation of the machine.
When lifting the machine from the floor, always use two people as a safety precaution.
Not doing so may cause injury and a malfunction of the machine.
When the machine is operating, do not let infants, children, and pets come near the
machine, or move foot or hand close to the bottom of the machine.
Doing so may cause injury due to getting caught in the machine.
Manage so that infants, children, or pets do not touch the machine.
Not doing so may cause injury due to getting caught in the machine.
If the secondary battery is off/low, do not remove the battery with the main power
switch on the machine on.
Doing so may cause fire, injury, electric shock, damage, malfunction, overheating, leakage,
chemical explosion, or other damage to the machine, battery or notification pager.
If the machine has fallen over, press the emergency stop button and then turn off the
main power switch on the machine.
Failure to do so may result in malfunction of the machine or damage or injury to property,
individuals or the machine.
Avoid coming within 46 cm (18 inches) of the machine while it is in operation (except in
manual operation mode).
When cleaning in autonomous cleaning mode, the machine sometimes suddenly turns, stops,
or advances; coming close to the machine may cause injury. Abrupt motion near the machine
may cause the machine to malfunction.
CAUTION

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2-6 Handling the Battery Charger
If the machine is not operating normally (unusual sound, odor, smoke, etc.), immediately
press the emergency stop button, to stop machine operation, turn off the main power
switch, and contact customer support ([email protected]).
Do not insert any objects in the machine.
Doing so may cause fire, injury, electric shock, damage, malfunction, overheating, leakage,
chemical explosion, or other damage to the machine, battery charger, battery or notification
pager.
When carrying out maintenance with the dustbag, brush, hopper tray, etc., please be
sure to turn off the machine prior to performing such maintenance and be careful not to
get your fingers caught while working.
Not doing so may cause injury.
When installing or removing the battery, be careful not to get your fingers, other
appendages or clothing caught while working.
Otherwise, it may cause injury.
Do not use the battery charger at or near a place with dust, salt, corrosive gas, or
flammable gas.
Using the battery charger at or near a place with dust, salt, corrosive gas or flammable
gas could cause fire, injury, electric shock, damage, malfunction, chemical explosion, or
other damage to the machine, battery charger, battery or notification pager or surrounding
individuals or property.
Before using the battery charger, make sure that you fully understand the contents of
this manual, and operate it correctly.
Do not insert metal pins, or other foreign materials in the air vents in the battery
charger.
Doing so may cause fire, injury, electric shock, damage, malfunction, overheating, leakage,
chemical explosion, or other damage to the machine, battery charger, battery or notification
pager.
Use the battery charger in an environment with an ambient temperature of 10 to 40°C,
and humidity of 20 to 85%. When not using the battery charger, store in an environment
with an ambient temperature of -10 to 60°C, and humidity of 20 to 85%.
Do not connect to any battery other than the supplied battery.
Doing so may cause fire, injury, electric shock, damage, malfunction, overheating, leakage,
chemical explosion, or other damage to the machine, battery charger, battery or notification
pager.
Do not use a power cable other than the one supplied with the machine.
Also, only use the power cable where the country label of your country of residence is
affixed.
Otherwise, it may cause fire, injury, electric shock, damage, malfunction, overheating, leakage,
chemical explosion, or other damage to the machine, battery charger, battery or notification
pager.
Make sure not to cover the battery charger with fabric, etc. Maintain conditions that
allow adequate heat dissipation, and do not use or leave near a source of heat, or where
exposed to water or direct sunlight.
Failure to do so may cause fire, injury, electric shock, damage, malfunction, overheating,
leakage, chemical explosion, or other damage to the machine, battery charger, battery or
notification pager.
WARNING
DANGER

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Check that the supplied voltage is appropriate for the battery charger.
Do not use any power source or voltage other than that specified (AC 100 to 240 V, 50 to 60
Hz).
Failure to use the proper power source or voltage may cause fire, injury, electric shock,
damage, malfunction, overheating, leakage, chemical explosion, or other damage to the
machine, battery charger, battery or notification pager.
Make sure that dirt or other foreign matter do not adhere to the battery charger.
Do not use in a dusty place. If the plug is dusty, unplug it from the outlet and wipe with a dry
cloth.
Otherwise, it may cause fire, injury, electric shock, damage, malfunction, overheating, leakage,
chemical explosion, or other damage to the machine, battery charger, battery or notification
pager.
Do not use the battery charger or power cable if damaged.
Doing so may cause fire, injury, electric shock, damage, malfunction, overheating, leakage,
chemical explosion, or other damage to the machine, battery charger, battery or notification
pager.
The battery charger is designed specifically for the machine. Use only the supplied
designated power cable.
Failure to use the supplied designated power cable may cause fire, injury, electric shock,
damage, malfunction, overheating, leakage, chemical explosion, or other damage to the
machine, battery charger, battery or notification pager. Do not use the power cable with any
another product.
Always unplug the battery charger from the outlet if not using it for a long time or when
carrying out maintenance on it.
Failure to do so may cause fire, injury, electric shock, damage, malfunction, overheating,
leakage, chemical explosion, or other damage to the machine, battery charger, battery or
notification pager.
If the battery charger is not operating normally, takes a longer time to recharge than
normal, or if it produces sparks, smoke, odor, etc., immediately unplug it form the
outlet, and contact customer support ([email protected]).
Failure to do so may cause fire, injury, electric shock, damage, malfunction, overheating,
leakage, chemical explosion, or other damage to the machine, battery charger, battery or
notification pager.
Do not step on the power cable or otherwise subject it to excessive force when it is
connected to the battery charger.
May break the terminals on the power cable and cause malfunction or fire.
Use the battery charger distanced at least 10 cm (4 inches) from a wall so as not to
block its air vents.
Blocked air vents will cause the temperature in the battery charger to rise, and may cause fire
or malfunction.
If thunder is audible, unplug the battery charger from the outlet.
Failure to do so may damage the battery charger.
The battery charger may get hot so take caution on handling during or right after
charging.
Failure to do so may result in burns or other injuries.
Do not use in a location where vibration or impact is applied.

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2-7 Handling the Notification Pager
Do not touch the surface of the battery charger for a long time.
Prolonged skin contact may cause low-temperature burns.
Do not drop, step on, or place objects on the battery charger, regardless of if it is
connected or not. Do not use it where it may be stepped on.
The cable may break, resulting in fire, injury, electric shock, damage, malfunction, overheating,
leakage, chemical explosion, or other damage to the machine, battery charger, battery or
notification pager.
Always hold the plug body and not the cord when unplugging the power plug.
Not doing so may cause electric shock due to the power cable breakage.
Do not drop or throw.
Subjecting it to strong impact may cause the battery pack in the notification pager to leak,
overheat, rupture, or ignite, and otherwise result in injury, electric shock, damage, malfunction,
overheating, leakage, chemical explosion, or other damage to the machine, battery charger,
battery or notification pager.
Do not place the notification pager or the notification pager charger inside a heating
cooker such as a microwave oven or a high-pressure container such as a pressure
cooker, or place on top of an electromagnetic cooker (IH cooker).
Doing so may cause leakage, overheating, explosion, or ignition of the battery pack inside the
notification pager, or overheating, smoking, ignition, or failure of the notification pager or the
notification pager charger.
Store out of the reach of infants, children, and pets.
Failure to do so may present a choking hazard or other risk of physical injury or death of
infants, children, and pets.
If prolonged contact with the notification pager causes skin irritation (itchiness, rash,
eczema, etc.), immediately discontinue use and consult a doctor.
2-8 Handling the Battery
Charge the battery within an ambient temperature range of 10 to 40°C. Also store in a
dry environment with no dust in an ambient temperature range of 0 to 45°C.
Failure to do so may cause fire, injury, electric shock, damage, malfunction, overheating,
leakage, chemical explosion, or other damage to the machine, battery charger, battery or
notification pager.
Do not place objects on top of the battery.
Doing so may cause fire, injury, electric shock, damage, malfunction, overheating, leakage,
chemical explosion, or other damage to the machine, battery charger, battery or notification
pager.
CAUTION
WARNING
DANGER
DANGER

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Do not smoke in the vicinity of the battery or place objects near it that may be the cause
of flames or sparks.
Doing so may cause fire, injury, electric shock, damage, malfunction, overheating, leakage,
chemical explosion, or other damage to the machine, battery charger, battery or notification
pager.
Do not connect the battery terminals with metal, etc.
May cause leakage, overheating, ignition, or rupture and otherwise result in injury, electric
shock, damage, malfunction, overheating, leakage, chemical explosion, or other damage to
the machine, battery charger, battery or notification pager.
Do not throw into a fire or heat.
May cause leakage or explosion and otherwise result in injury, electric shock, damage,
malfunction, overheating, leakage, chemical explosion, or other damage to the machine,
battery charger, battery or notification pager.
If fluid leaks, do not touch with bare hands.
If fluid enters your eyes, wash well with clean water, and immediately consult a doctor. If fluid
gets on your skin or clothes, wash well with water.
Use the battery only in the machine.
May cause leakage, overheating, ignition, or rupture and otherwise result in injury, electric
shock, damage, malfunction, overheating, leakage, chemical explosion, or other damage to
the machine, battery charger, battery or notification pager.
Do not subject to impact, such as by placing objects on it or letting it fall.
May cause leakage, overheating, ignition, or rupture and otherwise result in injury, electric
shock, damage, malfunction, overheating, leakage, chemical explosion, or other damage to
the machine, battery charger, battery or notification pager.
If the appliance is to be stored unused for a long period, the battery should be removed.
The supply terminals are not to be short-circuited.
2-9 Handling near Electronic Medical Devices
If wearing an implanted cardiac pacemaker or implanted defibrillator, consult with the
manufacturer of such medical device to confirm a safe operational distance from the
machine.
Electric signals may affect the operation of the pacemaker or defibrillator.
Do not use in a healthcare environment or near electronic medical devices.
* The machine does not comply with UL or IEC 60601 standards (or equivalent standards).
WARNING
DANGER

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DISCLAIMER
SOFTBANK ROBOTICS CORP. ("COMPANY") DISCLAIMS ANY AND ALL LIABILITY ARISING FROM
THE USE OF THIS DOCUMENT AND DOES NOT GUARANTEE THAT ANY INFORMATION CONTAINED
HEREIN IS ACCURATE OR COMPLETE.
THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO THE COMPANY AND MAY NOT BE
REPRODUCED, TRANSMITTED, OR DISTRIBUTED IN WHOLE OR PART, IN ANY FORM OR BY ANY
MEANS, WITHOUT THE EXPRESS WRITTEN PERMISSION OF THE COMPANY.
THIS BOOK EXPRESSES THE AUTHOR’S VIEWS AND OPINIONS. THE INFORMATION CONTAINED IN
THIS BOOK IS PROVIDED WITHOUT ANY EXPRESS, STATUTORY, OR IMPLIED WARRANTIES.
IN NO EVENT SHALL THE COMPANY, ITS RESELLERS, DISTRIBUTORS OR SUPPLIER BE LIABLE TO
YOU OR ANY OTHER PARTY FOR ANY DIRECT, INDIRECT, GENERAL SPECIAL, INCIDENTAL,
CONSEQUENTIAL, EXEMPLARY OR OTHER DAMAGES ARISING OUT OF THE USE OR INABILITY TO
USE THE PRODUCT (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR INJURY, LOSS OF
PROPERTY, BUSINESS PROFITS, BUSINESS INTERRUPTION) OR FROM ANY BREACH OF
WARRANTY, EVEN IF THE COMPANY, ITS RESELLERS, DISTRIBUTORS OR SUPPLIER HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO CASE SHALL OUR COMPANY, ITS
RESELLERS, DISTRIBUTORS OR SUPPLIER’S LIABILITY EXCEED THE AMOUNT YOU PAID FOR THE
PRODUCT.
■ FCC Compliance Statement
The Whiz Vacuum and the Notication Pager comply with part 15 of the FCC rules.
Note with respect to the Whiz Vacuum:
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to correct the interference at
his own expense.
This equipment (FCC ID: 2AT19-A00000101A01) complies with FCC radiation exposure limits set forth for an
uncontrolled environment. End users must follow the specic operating instructions for satisfying RF exposure
compliance requirements. This transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter.
Note with respect to the Notication Pager:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
This pager device (FCC ID: 2AT19-P00000401A01) is designed to meet the requirements for exposure to
radio waves established by the Federal Communications Commission (USA). These requirements set an SAR
limit for an occupational/controlled environment of 0.4 W/kg, as averaged over the whole body, and a peak
spatial average SAR of 8 W/kg, averaged over any 1 gram of tissue. The highest SAR value reported under
this standard during product certication for use when properly worn on the body is 0.06 W/kg. This device was
tested for typical body-worn operations with a separation of 10mm from the body. To maintain

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compliance with FCC radio frequency exposure requirements, use accessories that maintain a 10mm
separation distance between the userʼs body and the back of the pager. The use of belt clips, holsters, and
similar accessories that contain metallic components in their assembly should be avoided, as use of such
accessories might not comply with FCC exposure requirements.
SOFTBANK ROBOTICS CORP. (“COMPANY”) DISCLAIMS ANY AND ALL LIABILITY ARISING FROM
THE USE OF THIS DOCUMENT AND DOES NOT GUARANTEE THAT ANY INFORMATION CONTAINED
HEREIN IS ACCURATE OR COMPLETE.
■ IC Compliance
This device complies with Innovation, Science and Economic Development Canada S licence-exempt RSSs
Operation is subject to the following conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired
operation.
• Body-worn operation
The device complies with RSS 102, RF specications when used near your ear or at a distance of 20 cm
from your body (20 cm RF exposure safety distance). Ensure that the device accessories, such as a device
case and device holster, are not composed of metal components.
• Conformité à la règlementation canadienne
Le présent appareil est conforme aux CNR Innovation, Sciences et Développementéconomique Canada
applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions
suivantes:
1. l’appareil ne doit pas produire de brouillage;
2. l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage estsusceptible d’en
compromettre le fonctionnement.
• Opération du corps porté L’appareil est conforme à la norme RSS 102, RF, lorsqu’il est utilisé près de
votre oreille ou à une distance de 20 cm de votre corps (distance de sécurité d’exposition RF de 20 cm).
Assurez-vous que les accessoires de l'appareil, tels que son boîtier et son étui, ne sont pas composés de
composants métalliques.
CAN ICES-3 (B)/NMB-3(B)
IC: 25110-P000101A01
Europe
SAFETY PRECAUTIONS
Please read the safety precautions carefully to ensure the correct use of your translator.
Do not disassemble, modify or repair the device or the battery by yourself, otherwise the warranty will be
invalid.
Do not crush, throw, or puncture your device. Avoid dropping, squeezing, or bending your device.
Do not use your device in a moist environment.
The charging temperature of battery should be 10℃—+40℃.
Do not expose your device to areas with ammables and explosives.
Do not turn on your device when it is prohibited to use.
For driving safety, the driver cannot operate the device when the car is in motion.
Use a dry soft cloth to clean the device; do not use water, alcohol, detergent or any chemicals.
Keep the device battery and charger out of the reach of children to prevent them from swallowing it or injuring
themselves by accident. Children should only use the device with adult supervision.
Observe all rules and regulations applicable to mobile products in hospitals and health care facilities.
Only use the battery included with the product.

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This equipment complies with MPE ICNIRP radiation exposure limits. This equipment should be installed
and operated with minimum distance 25 cm between the radiator and your body. This transmitter must not be
co-located or operating in conjunction with any other antenna or transmitter.
SAR information
This device complies with the RE Directive (2014/53/EU). A minimum separation distance must be maintained
between the user’s body and the device, including the antenna during body-worn operation, to comply with RF
exposure requirements.
CE Head SAR(0mm)≤2.0W/kg (10g)
CE Body SAR(5mm)≤2.0W/kg (10g)
Limbs SAR(0mm)≤4.0W/kg (10g)
The Specific Absorption Rate (SAR) is the unit of measurement for the amount of radio frequency energy
absorbed by the body when using a device. This device meets guidelines for exposure to radio waves, and is
designed not to exceed those limits.
Do not dispose of used device in a household rubbish bin.
The device connected to a USB interface of version USB2.0.
This equipment is in compliance with the essential requirements and other relevant provisions of Directive
2014/53/EU.
Frequency bands and power
Bands Frequency Max.Power Limit
(dBm)
Lora 865-868MHz ≤14
WCDMA B1 1920MHz-2170MHz 23±2
WCDMA B3 1710MHz-1880MHz 23±2
WCDMA B8 880MHz-960MHz 23±2
FDD B1 1920MHz -2170MHz 23±2
FDD B3 1710MHz -1880MHz 23±2
FDD B7 2500MHz -2690MHz 23±2
FDD B8 880MHz -960MHz 23±2
FDD B20 830MHz -860MHz 23±2
TDD B28 703MHz -748MHz 23±2
This product can be used across EU member states.
The full text of the EU declaration of conformity is available at meetwhiz.com/certification

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2-10 Positions where the Warning Labels are Affixed
Refer to the labels on each product (the machine, battery charger, battery) (Fig. 2-1, Fig. 2-2, Fig. 2-3).
Fig. 2-1
Machine

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Fig. 2-2
Battery