SoftBank Whiz User manual

2020.04
1
■HEPAFilter
(Insidethecover)
■Battery
(InsidetheBatteryCompartment)
■CliffSensor
■Brush
■2D/3DCamera
(Sensor)
■LIDARSensor
Front/Side Back
Top Bottom
■TouchDisplay
■VacuumPower
Button
■AutonomousClean
Start/StopButton
■MaxPowerModeButton
■EmergencyStopButton
■HopperTray
■Dustbin
■SecondaryBattery
PowerButton
■SteeringHandle
■MainPowerSwitch
■Pagerholder
2.BeforeTeachingaCleaningRoute
BeforeteachingacleaningroutetotheMachine,
sticktheHomeLocationCode(HLC)atapermanent
locationwhereautonomouscleaningwillstart/stop
(flatagainstawallorapillar).
IftheHLCneedstobemoved,placeitatthe
samelocationwhenevertheMachinerunsautonomously.
Pleasenotethatcleaningmaynotbeperformedcorrectly
iftheinstallationofHLCisslightlyoff.
80cm(2.6ft)
60cm(2.0ft)
1.NamesofParts
ThisdocumentcontainsinformationonthedailyuseoftheMachine.Pleasereadandunderstandthe
contentsoftheWhizOperationalManualbeforeusingtheMachine.Thelatestversionofthisdocument
andtheWhizOperationalManualcanbefoundon"WhizConnect".
Introduction
WhizConnect
ForthelatestWhizOperationalManualandthisdocument,
pleasecheckoutWhizConnect:https://whiz.softbankrobotics.com
*LoginwithID/Password.
WhizQuickGuide

2
PresstheMainpowerswitch
toturniton(l)
Tap"TEACHROUTE"
・Usethecleaningmodes(Normalmode/Maxpower
mode)accordingtotheconditionofthefloor.
・Theswitchbetweentwocleaningmodeswillbe
duplicatedduringautonomouscleaning.
3
PullthetheSteeringHandle
straightupuntilyoureachthe
jointandtiltthehandletolock
itintoposition
80cm(2.6ft)
60cm(2.0ft)
MovetheMachinetothe
HomeLocationCode
ScantheHomeLocationCode
Ifanerrorisdisplayedinaredframe,
adjustthedistanceoftheMachineand
thecodeandscanitagain.
Select"+"tocreateanew
route
1 2 3
45 6
8 9
PresstheVacuumPowerButton Cleantheentireteachingroute
Evenifyoupauseduring
teaching,itwillnotaffectthe
cleaningwhencarriedout
autonomously.
Pleasecleanatyourownpace.
Backwardmovements
willnotberecognised
asacleaningroute.
Oncecleaningiscomplete,
presstheVacuumPower
Buttonandturnthecleaning
modeoff
Savingthecleaningroutewilltakehalfthe
timeofteachingthecleaningroute.
ForeachHomeLocationCode,six
cleaningroutescanbesaved.
7
Thechargingstatus
lightflashesinorange.
1.Openthebatterydoor 2.Pressthebatterylock 3.Pullthebatteryhalfwayout
towardyou
Pullthebottomleftofthe
batterydoortowardyou.
Pressthebatterylockwith
yourrightthumb.
Rechargethebattery
6.Insertthebatteryinthebattery
compartment
Oncethebatteryisproperlyinserted,
thelockinthebatterycompartment
willpopintoplace,makinga"click".
Pullthebattteryouttowardyouas
youreleaseyourthumbfromthelock.
Becarefulnottoletyourthumbget
caught.
5.Insertthebatteryinto
thecharger
4.Removethebattery
fromtheMachine
Holdthehandleswithboth
handswhenpullingthebattery
out.
PulloutthebatteryfromtheMachine,andrechargeitinthecharger.
About4hoursarerequiredforthebatterytofulllyrecharge.
Thebatteryoperatesforabout3hourswhencleaninginnormalmode.
TheCharging
StatusLight
*Oncethebatteryisrecharged,
thechargingstatuslightflashesingreen.
3.TeachingaCleaningRoute
Tap"SaveRoute,"scanthe
HLCagain
10

3
1.Openthedustbin 2.Removethedustbag 3.HookittothedustbinPin 4.Pushitinfirmly 5.CheckthedustbinPinisafloat
HoldthedustbinAccessHandle
downandremovethedustbin
Covertowardyou.
Pullouttheattachmentsheet
andremovetheuseddustbag
fromtheMachine.
Ensurethattheillustration
sideofthedustbagisfacing
upwardsandattachittothe
machine.
Alignthesuctionportandthe
attachmentsheetwiththeopening
andpushintheattachmentsheet
ontotherightside.
Ifthedustbagisinstalled
correctly,thedustbinPinwill
float.Checkthatitisafloatand
closethedustbinCover.
Dustbag
Iftheerrormessageisdisplayedwhenthedustbagisfull,replaceitwithanewdustbag.
Therecommendedreplacementperiodisapproximatelyevery9hours(3hoursaday,3daysaweek).
Replaceevery9hoursapprox
Sensor
Ifthesensorsaredirty,
gentlywipethesurface
withtheMicro-fibercloth.
SecondaryBatteryPowerButton
CheckthattheSecondaryBattery
PowerButtonisoff.
HopperTray
Discardanydirtinthe
hoppertray.
Brush
Removeanydirtorhair
caughtinitasnecessary.
2D/3DCamera
(Sensor)
LIDARSensor
CliffSensor
*ItispossibletowashtheTray
withwater.
MakesuretheTrayiscompletely
drybeforeputtingitbacktothe
Machine.
StowtheSteeringHandle
Selectacleaningroutetocarryoutautonomouscleaning.Operateinatimewhentherearefew
passerbyandobjectsaroundthecleaningarea.Forsafety,theMachinewilloperateslightly
awayfromthewall.Whencleaningareasclosetothewall,operatemanually.
・RemovetheNotificationPagerfromtheMachine
andcarryitwithyouduringautonomouscleaning.
・Oncecleaningiscomplete,theMachinewillreturn
totheHomeLocationCodeandthePagerwill
notifytheoperatorofthecompletionofcleaning.
3
1 2 3
45 6
Tap"RUNROUTE"
ScantheHomeLocation
Code
Ifanerrorisdisplayedinaredframe,
adjustthedistanceoftheMachineand
thecodeandscanitagain.
SelecttheCleaningRoute
PresstheAutonomousClean
Start/StopButton
Tap"OK"
Routesthathavecompletedcleaningisshown
inblueandroutesthathavenotcompleted
cleaningisshowninwhite.
Holdthehandlewithbothhands,andraiseit
forwardatanangle.Then,pushitbackinto
itsoriginalposition.
4.CarryingOutAutonomousCleaning
5.MachineMaintenance【Everyday~everyweek】

4
Iftheproblemdoesnotresolveafterthereboot,pleasecontactthecustomer
servicethatyourlocaldistributorspecifies.
IncaseofanyunknowntroubleoriftheMachinedoesnotoperateproperly,reboottheMachine.
1.TurntheMainPowerSwitchoff
2.CheckthattheSecondaryBatteryPowerButtonisoff
3.RemovetheBatteryfromtheMachine
4.Waitfor30seconds
5.InserttheBatteryintotheMachine
6.TurntheMainPowerSwitchon
Windowglass
TeachingCleaningRoute CarryingOut
AutonomousCleaning
Automaticdoors
Brush
IfthebristleoftheBrush
isgettingshorter,replace
itwithanewone.
HEPAFilter
IftheHEPAfilterisdirty,
repalceitwithanewfilter.
Donotwashwithwater.
Themachinestopsmovingwhenithasleftthecleaningrouteordetectsobstacles.
Checktheenvironmentthemachineoperates,andmoveittoanappropriateplaceasrequired.
Whenrecreatingtheoriginallayoutisdifficult,
teachacleaningrouteagain.
Closecurtainstoblocklightina
placewherethereissunlight
Adjustthebrightnessinaplace
wheretherearelightsorLEDlights
Wipethesensorswiththe
attachedMicro-fibercloth
Whenthechangeofthelayouttakes
placeafterteachingthecleaningroute,
recreatetheoriginallayout
2D/3DCamera
(Sensor)
LIDARSensor
×
6.MachineMaintenance【Onceinahalfyear】
7.MachineStopsMovingDuringAutonomousCleaning
8.Troubleshooting
Whenthemachinehasleftthe
cleaningroute,followtheinstructions
onthedisplay
Returnthemachinetothecleaningroute,
andpresstheautonomouscleanstart/stop
button.
Ifanerrorscreenisdisplayed,pleasefollowtheinstructionsonthetouchdisplayandtouchintheupper
rightcorner.
Whenanerroroccursseveraltimesin
areaswheretherearereflectiveobjects
suchasautomaticdoors,avoidthose
areasandteachanewcleaningroute