Software House RM 4000 Series Instruction Manual

1
RM xx-4000 Series Readers
Quick Start
Installation Guide
Version F1
Document Part Number UM-209
June 2012
OVERVIEW This guide provides quick start installation and connection information for RM xx-4000
Series Readers.
Reader Models
RM 1-4000, RM 2-4000, and RM 2L-4000 readers provide an enclosed RM-4 board
and attached multi-technology read head.
Figure 1 illustrates the RM xx-4000 Series Reader Models:
FIGURE 1. RM xx-4000 Series Reader Models
RM2-4000 RM1-4000 RM2L-4000

Overview
2
Table 1 lists the RM xx-4000 models and part numbers.
Supported
Technologies and Card
Formats
The RM Multi-Technology reader offers enhanced security through encryption and is
compatible with major card formats, including ISO 14443 A/B serial number, ISO
15693 serial number, iCLASS® serial number, MIFARE®, DESFire®, FIPS 201 PIV-II
and most 125 KHz formats (HID and CASI ProxLite).
The RM Multi-Technology reader includes a RoHS compliant RM-4 board in the RM
housing and provides the same features and functionality as the Software House Multi-
Technology Reader, including the ability to “flash” new card protocols or formats
directly to the reader.
NOTE UL has not evaluated the ability to “flash” new card protocols or formats directly to the reader.
The RM Multi-Technology reader can be used to transition from a proximity system to a
more advanced smart card system gradually over time, or to maintain the existing
proximity card system while moving selected personnel to smart cards.
NOTE UL has not evaluated Smart Card technology with this unit.
NOTE UL has evaluated the Wiegand Proximity (26-bit only) card format for this unit.
TABLE 1. RM xx-4000 Series Part Numbers
RM xx-4000 Model RM xx-4000 P.N.
RM1 - Without keypad or LCD;
with built-in RM-4 DS interface board
RM1-4000
RM2 - With keypad;
with built-in RM-4 DS interface board
RM2-4000
RM2L - With keypad and LCD;
with built-in RM-4 DS interface board
RM2L-4000

Overview
3
Model RMxx-4000
Proximity
(125 KHz) Formats
Supported
NOTE Not all features have been evaluated by UL.
Model RMxx-4000
Smart Card
(13.56 MHz) Formats
Supported
NOTE Not all features have been evaluated by UL.
TABLE 2. Proximity (125 KHz) Formats Supported
Proximity (125 KHz) Formats
Supported
As Shipped: Default Mode
(On)
HID® 26 Bit Yes
HID® Corporate 1000 Yes
HID® 36 Bit Wiegand Yes
HID® 37 Bit Wiegand Yes
Other HID® Pass-through Formats Yes
Deister Prox SmartFrame® Yes
(GE) Casi Rusco ProxLite Yes
Kantech ioProx No
TABLE 3. Smart Card (13.56 MHz) Formats Supported
Smart Card (13.56 MHz) Formats
Supported Enabled by Default?
MiFARE® Sector No
MiFARE® Serial number, 32 Bit Yes
MiFARE® Serial number, 56 Bit Yes
MiFARE® Plus Serial number, 56 Bit Yes
MiFARE® DesFire Serial number, 56 Bit No
MiFARE® DesFire® EV1 Serial number, 56 Bit No
iCLASS® ISO 15693 Serial number, 64 Bit Yes
* PIV, TWIC, CAC, FASC-N Read Yes* (200-bit output)
* PIV-I, 128 Bit, GUID Yes* (if 200-bit output is enabled)
* PIV-C, 128 Bit, GUID Yes* (if 200-bit output is enabled)
* Refers to cards issued under the U.S. Government Smart Card Initiative, HSPD-12.

Features
4
FEATURES Universal compatibility with most 125 KHz Prox (including all HID® Prox
formats), all ISO 15693, and ISO 14443A credentials (badges, disk tags and key
fobs). Reads both 125 KHz and 13.56 MHz credentials in the same reader.
Electrical protection (reverse polarity diode protection on power lines).
Data lines: high-speed transient voltage suppressor diodes.
IP65-rated sealed electronics for deployment in both interior and exterior
environments.
Beep-on-card defaults to ON.
Approved by U.S. GSA for FIPS 201
PIV-I Support - The reader supports reading of a PIV-I (PIV-Interoperable) card.
With a PIV-I card, the Agency code, System code and Credential number are all set
to 9s. The reader senses this and outputs the full UUID (Universally Unique
Identifier), which is a 128-bit long number. The firmware only supports PIV-I when
the 200-bit FASC-N output is selected.
PIV-C Support - The reader supports reading of a PIV-C (PIV-Credential) card.
CAC 5.5 Support - The firmware supports reading the new CAC card from
Oberthur, v5.5 and outputs the FASC-N according to the firmware FASC-N setting.
MIFARE 7-byte CSN Support - The reader firmware will be able to distinguish
between a legacy MIFARE Classic card and a “next-generation” MIFARE classic
card. The next generation MIFARE cards have a unique 7-byte serial number, not 4-
byte. When presented to a reader, the next-gen card causes the reader to output a 56-
bit CSN. Older cards still output a 32-bit CSN.
NOTE Not all features have been evaluated by UL.

Features
5
Controller Communications
Wiegand
Locally Flashable via RS485
Open Standards Compliance
ISO 14443A
ISO 14443B
ISO 15693
Configure Using Program Card
Pass-through - Default setting that allows the reader to send all data on the card.
Fixed length - Reader can be configured to output a fixed length by padding or truncating
data on the card.
(26-bit, 32-bit, 35-bit, 37-bit, 64-bit)
CASI ProxLite
44-bit pass-through
MIFARE sectors
Select a sector (0-15)
Customize encryption keys
Specify data format (number of bits output)
Enable PIN-on Smart Card functionality
FIPS 201 PIV-II
Customize FASC-N Weigand BCD output
75-bit
128-bit
200-bit (default)
Customize the HMAC by changing the site key
Output HMAC
Output expiration date

Features
6
Specifications
The following specifications apply to all RM xx-4000 series readers:
Data Cable: Recommended data cable is Belden #9841or equivalent. The maximum
length is 4000 feet (1212 meters) between the controller and the RM xx-4000 reader.
Power Wiring: Recommended power wiring is Belden #8461/8442 twisted pair.
Maximum length depends on the wire gauge. RM xx-4000 readers can be powered
from a local power supply.
Temperature:
Indoor: 32° F to 120° F (0° C to 49° C)
Outdoor: -31° F to 151° F (-35 ° C to 66° C)
- Reader Display: 14° F to 151° F (-10° C to 66° C)
- Display with Heater: -4° F to 151° F (-20° C to 66° C)
RM xx-4000 Series Readers
Table 4 shows the power requirements for RM xx-4000 series readers.
Reader power to be supplied from power limited output of a Listed control unit or
from a separately-supplied UL Listed, access control (UL294) or burglar alarm
(UL603), power-limited power source with 4-hour standby capability.
TABLE 4. RM xx-4000 Series Reader Power Supply Requirements
RM xx-4000 Series
Reader Type Model #s Power Requirements: 12 VDC
Without Keypad or LCD RM1-4000 300 mA Max
With Keypad RM2-4000 300 mA Max
With Keypad and LCD RM2L-4000 300 mA Max

Installation
7
Standards RMxx-4000 series readers are Underwriters Laboratories Inc. (UL), Listed to Standard
UL 294, Access Control System Units, Fifth Edition.
RM2L-4000 series readers are Underwriters Laboratories Inc. (UL), Listed to Standard
UL 1076.
RMxx-4000 series readers must be wired in accordance with the National Electrical
Code (ANSI/NFPA 70), local codes, and the authorities having jurisdiction.
INSTALLATION To install an RM xx-4000 series reader, perform these steps:
1. Install the RM mount plate
2. Wire the components
3. Connect and ground the cable shields on the reader bus.
(Refer to TAB 2010-15 “RM Reader ESD Protection Guidelines.”)
4. Set the RM-4 (reader) address
5. Install the ARM-1 relay boards (optional)
6. Install the heater kit. (optional)
7. Mount the RM standard housing on the RM mount plate using the Software House
security screwdriver (Part number 132-183).
Install the RM Mount
Plate
Figure 2 shows the RM standard housing, mount plate, and gasket. All RM xx-4000
series readers conform to the same housing, mount plate, and gasket dimensions.
FIGURE 2. Standard Housing and Mount Plate
Standard Housing
Standard mount plate
Housing
screws
Gasket
Requires a security screwdriver

Installation
8
Figure 3 shows the RM mount plate dimensions.
FIGURE 3. RM Mount Plate Dimensions
This device has been approved for outdoor use when properly installed with RM
Heater Kit Installation (P.N. 130-915) and the supplied gasket material. Position
the gasket with the RM mount plate so that the mounting holes are properly
aligned. Ensure that the gasket is placed between the mounting surface and
mating surface of the RM mount plate. Fasten the RM mount plate to the
mounting surface with the gasket material in between. Install the gasket so that
no gaps or wrinkles are present.
The RM mount plate contains eight mounting holes. However, you do not have to
use all eight holes; usually any four of the eight holes are adequate. The
mounting holes are 0.156” and provide clearance for 6-32 flat head counter sunk
bolts or screws.
Wiring
access
1.29"
.83"
2.47"
3.66"
2.73"
1.54"
5.45"
4.94"
4.11"
1.82"
3.92"
3.64"
8 mounting holes
.0.156" Thru, 0.280” Countersink

Installation
9
Wire the RM xx-4000
Components
Figure 4 shows RM xx-4000 Connections.
FIGURE 4. RM xx-4000 Connection
NOTE UL has not evaluated the ARM-1.

RM xx-4000 Series Reader Setup
10
Wiring the Inputs,
Outputs, Reader Bus
Figure 5 shows RM-4 P1 and P5 wiring.
FIGURE 5. RM-4 Wiring Requirements
NOTES 1. SW3-7 and SW3-8 refer to the Beeper on the RM-4.
2. P3 BEEP refers to the Beeper on the read head, if it exists. There is no Beeper on the
RM xx-4000 read heads. Some third-party readers that are connected to a standalone
RM-4 have beepers.
RM XX-4000 SERIES
READER SETUP
TO SET UP AN RM XX-4000 SERIES READER
1. Set the Reader Address Switch, SW1 (a 16 position rotary switch, see Figure 5), to a
number from one to eight. Each Reader along the bus must have a unique address.
2. The SW3-1, SW3-2, SW3-3, and SW3-6 Configuration Switches are factory preset
for the RM xx-4000 readers, as shown in Figure 6 .
3. Note that you can override SW3-4, SW3-5, SW3-7 and SW3-8 if desired.
To properly terminate an RS-485 line, only the last unit on the bus should have
SW3-5 in the On (closed) position.

RM xx-4000 Series Reader Setup
11
RM xx-4000 Pre-wired Reader Connections
The RM xx-4000 Reader is pre-wired, as shown in Figure 6.
FIGURE 6. RM-4 xx-4000 Reader pre-Wired Connections
NOTE The following P3 Reader pins are not used on the RM xx-4000 readers:
RS-485 TXD/RXD +
RS-485 TXD/RXD –
BEEP

RM xx-4000 Series Reader Setup
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Table 5 indicates the wiring for units with keypads.
TABLE 5. Wiring for Units with Keypads
J2 Pin Function
1 Col 3
2 Col 2
3 Col 1
4 Col 0
5 Row 3
6 Row 2
7 Row 1
8 Row 0
123
456
789
0CE
CMD
ENT
C3 C2 C1
R3
R2
R1
R0
Note: On a 3 x 4
matrix keypad,
Pin 4 (C0) is not
used.

RM xx-4000 Series Reader Setup
13
Grounding and
Shielding
Single RM Reader
1. When connecting a single RM reader to the reader bus, use twisted pair, shielded
minimum 24 AWG cable. Attach the shield at the controller end.
(Refer to TAB 2010-15 “RM Reader ESD Protection Guidelines.”)
2. Attach a local earth ground (18 or 22 gauge) wire to the J5 component on the RM
reader.
Multiple RM Bus Devices
When wiring an RM reader to a bus with multiple devices, such as other RM-4s, I/8s, or
R/8s:
1. Attach the shields along the bus together (insulate each connection). Snip off the
shield wire at the end of the bus. See Figure 7.
2. Attach the shield to the ground at only one point – at the ground stud inside the
controller
3. Attach a local earth ground (18 or 22 gauge) wire to the J5 component on the RM
reader.
FIGURE 7. Reader Shield Wiring
Setting Module
Address and
EOL Termination
To set the module address, set SW1 (16 position rotary switch) to a number from one to
eight. Every RM xx-4000 series reader on a bus must have a unique address.
To set RS-485 EOL (End of Line) termination, set SW3-5 to the On (closed) position if
the module is the last unit on the bus. If the module is not the last unit on the bus,
SW3-5 should be Off (open).
RS-485 connector on a reader
Knockout
Twist shield wires together and insulate
(do not ground)
Ground stud
(bus configuration)
Shield wire
Enclosure/cabinet
Shield wire Snip off shield
wire at end of
bus

RM xx-4000 Series Reader Setup
14
Figure 8 shows how to connect ARM-1 relay modules to the RM-4 outputs and how to
wire NO (Normally Open) and NC (Normally Closed) supervised inputs.
FIGURE 8. RM-4 Input/Output Connections
NOTE Maximum distance from P5 to the ARM-1 is 25 feet.
Maximum distance from P5 to the inputs is 2000 feet.
Locate the 1Kresistors for the NO and NC supervised inputs as close as possible
to the switch.
To comply with UL requirements, use shielded, minimum 22 AWG stranded,
twisted pair cable.

RM xx-4000 Series Reader Setup
15
Installing the ARM-1
Relay Module
Two ARM-1 relay components can be connected to the RM xx-4000 series reader
through the P5 connector (Table 6 ).
RM P5-1 is the common (+12 VDC) pin for either ARM-1.
RM P5-2 is the output drive (GND) for the first relay.
RM P5-3 is the output drive (GND) for the second relay.
Installing the Heater
(optional)
RM xx-4000 readers require a heater kit (Model C130-915) when installed outdoors in
an environment where temperatures may drop below 40° F (5° C).
The Model C130-915 heater kit contains the following parts:
Part number C130-915A is supplied without a transformer. A UL Listed Class 2
transformer rated output 12 VAC, 40 VA is required for proper installation.
TABLE 6. ARM-1 Wiring
Module (131-192) Wiring
ARM-1 Relay ARM P2-1 to RM P5-1
ARM P2-2 to RM P5-2
ARM-2 Relay ARM P2-1 to RM P5-1
ARM P2-2 to RM P5-3
TABLE 7. Heater Parts
Quantity Description
1 Transformer 12 VAC 40VA
2 Heater Strips
1 Thermostat (turns on at 40 ° F)
3 Wire nuts
2 6-32 x 1/4” screws to mount thermostat to RM plate.

RM xx-4000 Series Reader Setup
16
Figure 9 shows how to wire the RM heater kit.
FIGURE 9. RM Heater Kit Wiring
Figure 10 shows the location of the heater strips and thermostat on the RM mount plate.
.
FIGURE 10. RM Installation
Applying Heater Strips
To apply heater strips:
1. Clean the attachment surface of the RM mount plate with a solvent such as alcohol
(use all required precautions when handling solvents).
2. Carefully remove the release film from the adhesive.
3. Locate the heater on the clean surface of the RM mount plate exactly as shown in
Figure 10

RM xx-4000 Series Reader Setup
17
4. Gently roll the heater strip in place to remove air bubbles.
5. For maximum adhesion, do not apply pressure to the heater strips for 72 hours.
NOTE Air gaps or bubbles under the heater cause localized overheating and possible heater
burnout. Also, application of adhesives at temperatures below 50° F is not
recommended.
Installing the Thermostat
To install the thermostat:
1. Fasten the thermostat to the RM mount plate with the body of the device facing the
junction box and the face sitting flat against the RM mount plate surface.
2. With the back (or outside) surface facing up, align the thermostat such that the screw
holes of the thermostat allow for the 6-32 x 1/4” screws to secure the device to the
RM mount plate.
3. Use two (Quantity 2) 6-32 x 1/4” screws to mount the thermostat to the RM mount
Plate. Tighten the screws allowing the thermostat to be sufficiently secured to the
RM mount plate. Do not over tighten the screws.
Requirements and
Specifications
Table 8 lists the power requirements and operating specifications of the RM-4
board.
TABLE 8. Power Requirements and Operating Specifications
NOTE Specifications have not been evaluated by UL.
Requirement Specification
RM-4 Power requirements +12 VDC
175 mA without reader and relays
Maximum input (with full load) +12 VDC
550 mA maximum with reader and relays
Relay contact power limits Up to 30 VAC/DC, 3.3 A maximum
Reader LED output control 4.0 VDC to 5.25 VDC, 20 mA maximum
Reader port output voltage 5 VDC
or
12 VDC
Reader port output maximum
current
300 mA (at 5V or 12V)

Testing RM xx-4000 Readers
18
TESTING RM XX-4000
READERS
To test RM xx-4000 series readers:
1. Properly configure Readers, Inputs, and Outputs using the C•CURE Administration
application and put the reader Online.
2. Measure the supply voltage to the RM-4.
The voltage can be measured between pin 1 (+12 VDC supply) and pin 4 (ground)
on the P4 connector. The voltage must be +12 VDC (+/-5%).
3. Check the RM xx-4000 reader address setting.
The RM xx-4000 reader must be set to an unused address, between 1 and 8, when
connected to the apC or iSTAR. Use rotary switch SW1 to set the reader address.
4. Check the RM-4 for communications to the controller by observing LED2 and
LED3.
5. Check the supervised inputs. Configure the inputs on the controller using the
C•CURE Administration application.
With no switches or resistors connected to the supervised input 1 and 2 lines, the
C•CURE Monitoring application should report inputs as “Open Loop”. When you
connect the 1,000-ohm resistor to the input terminals, the C• CURE Monitoring
application should report that the input as “Deactivated”. Supervised inputs #1 is
found at pins 4 and 5 of P5. Supervised input #2 is found at pins 6 and 7 of P5.
6. Check the outputs.
The outputs can be functionally tested by using the “momentary activate” feature in
the C• CURE Monitoring application. When the outputs are momentarily activated,
the signal will change state for a few seconds.
7. Check the reader interface.
The reader interface can only be tested by presenting a card with the appropriate
technology to the reader. Reading a card will cause the display to show “Access
Granted” or “Access Denied,” depending on the clearance of the card.

Configuration Notes
19
CONFIGURATION
NOTES
The change to the default reader settings requires the use of special program cards that
are available from the Software House Applications Department. Program cards are
used to set a specific MIFARE read key and change other settings including card
technologies to be read.
To program a card reader, follow these steps:
1. Power cycle the reader.
2. Present the .INI card. The reader’s internal amber LED turns off within the read head
compartment to indicate the reader is ready for the first program card.
3. Present the first program card. The amber LED turns on solid.
4. If there are more program cards, repeat steps 2 and 3 until you have presented the
necessary number of program cards.
5. The reader is configured for the specified option(s) and is ready for use.
For more information about programming a card reader, refer to the PDF document
entitled SWH Readers Program Card Use posted on the Software House Member
Center.
Amber LED

Flash Upgrade Notes
20
FLASH UPGRADE
NOTES
In some cases the reader may require a new firmware revision to enable new features or
card formats that are not included in a previous revision.
To upgrade the reader, you need to obtain the new firmware file from Software House,
and then connect to the reader through a local RS485 connection, using terminals 9 and
10.
In most cases you can use a RS485-to-USB device, or a RS232-to-RS485 converter to
connect the PC to the reader. Once a physical connection is established, double-click on
the firmware update utility, which is a self-running executable. A typical flash upgrade
takes about 2 minutes per reader.
For more information about upgrading the firmware revision, refer to the PDF
document entitled SWH Readers Download Firmware to Reader posted on the Software
House Member Center.