Software House SWH-4100 User manual

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Tyco CONFIDENTIAL
Model SWH-4100
and 4200 Contactless Multi-
Technology 125 KHz and 13.56
MHz Reader Installation Guide
Version H0
Part Number UM-090
May 2012

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CONTENTS
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Installation Considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Installation Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Configuration Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Model SWH-4100 and SWH-4200 Technical Specifications . . . . . . . . . 16
FCC Digital Device Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
UL Standards Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
CE Marking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

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INTRODUCTION
The SWH-4100 and SWH-4200 Contactless readers read Prox and Smart
Cards at frequencies of both 125 kHz and 13.56 MHz. The reading
capability includes, for Smart Cards, both unencrypted serial numbers and
encrypted MIFARE® programmed sectors. Refer to Table 1 and Table 2
for a complete list of compatible standards and data.
The SWH-4200 reader has a built-in keypad with 12 keys, including CMD/
ENTER and CE (Clear Entry). The reader outputs the PIN code in the 8-bit
burst Wiegand. It also has the ability to read and verify the PIN on a Smart
Card. This feature is enabled with the use of program cards. Please contact
Software House® for more information on the PIN-on-Card function.

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MODEL SWH-4100 & 4200 PROXIMITY
(125 KHZ) FORMATS SUPPORTED
TABLE 1. Proximity (125 KHz) Formats Supported
Proximity (125 KHz) Formats
Supported As Shipped: Default Mode (On)
HID® 26 Bit Yes
HID® Corporate 1000 Yes
HID® 36 Bit Wiegand Yes
HID® 37 Bit Wiegand Yes
Other HID® Pass-through Formats Yes
Deister Prox SmartFrame® Yes
(GE) Casi Rusco ProxLite Yes
Kantech ioProx No

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MODEL SWH-4100 & 4200 SMART CARD
(13.56 MHZ) FORMATS SUPPORTED
TABLE 2. Smart Card (13.56 MHz) Formats Supported
Smart Card (13.56 MHz) Formats
Supported Enabled by Default?
MiFARE® Sector No
MiFARE® Serial number, 32 Bit Yes
MiFARE® Serial number, 56 Bit Yes
MiFARE® Plus Serial number, 56 Bit Yes
MiFARE® DesFire Serial number,
56 Bit No
MiFARE® DesFire® EV1 Serial
number, 56 Bit No
iCLASS® ISO 15693 Serial number,
64 Bit Yes
* PIV, TWIC, CAC, FASC-N Read Yes* (200-bit output)
* PIV-I, 128 Bit, GUID Yes* (if 200-bit output is
enabled)
* PIV-C, 128 Bit, GUID Yes* (if 200-bit output is
enabled)
* Refers to cards issued under the U.S. Government Smart Card
Initiative, HSPD-12.

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FEATURES
Universal compatibility with most 125 kHz Prox (including all HID®
Prox formats), all ISO 15693, and ISO 14443A credentials (badges, disk
tags and key fobs). Reads both 125 kHz and 13.56 MHz credentials in
the same reader.
Reads U.S. Government PIV, TWIC, and CAC cards simultaneously
with PIV-I (PIV Interoperable) and PIV cards.
Electrical protection (reverse polarity diode protection on power lines).
Data lines: high-speed transient voltage suppressor diodes.
IP65-rated sealed electronics for deployment in both interior and
exterior environments.
Integrated reader tamper protection.
PIV-I Support - The reader supports reading of a PIV-I (PIV-
Interoperable) card. With a PIV-I card, the Agency code, System code
and Credential number are all set to 9s. The reader senses this and
outputs the full UUID (Universally Unique Identifier), which is a 128-
bit long number. The firmware only supports PIV-I when the 200-bit
FASC-N output is selected.
PIV-C Support - The reader supports reading of a PIV-C (PIV-
Credentials) card.
CAC 5.5 Support - The firmware supports reading the new CAC card
from Oberthur, v5.5 and outputs the FASC-N according to the firmware
FASC-N setting.
MIFARE 7-byte CSN Support - The reader firmware will be able to
distinguish between a legacy MIFARE Classic card and a “next-
generation” MIFARE classic card. The next generation MIFARE cards
have a unique 7-byte serial number, not 4-byte. When presented to a
reader, the next-gen card causes the reader to output a 56-bit CSN.
Older cards still output a 32-bit CSN.

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MOUNTING
Mount the single-gang backplate (with tamper magnet installed) onto the
wall.
FIGURE 1. Model SWH-4x00 Reader Backplate
(includes tamper switch magnet)
NOTE
Mounting holes fit standard U.S. single-width electrical box and
standard European (EMEA) electrical box hole patterns.
Mount the reader module directly to the backplate and then snap the front
cover in place as indicated in Figure 2.

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FIGURE 2. Mounting Assembly
(including 1 optional isolation spacer)
Please note that Figure 2 shows the SWH-4100 reader and cover plate.
Although the SWH-4200 keypad reader and front cover plate differ, the
mounting assembly is the same as the SWH-4100.

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INSTALLATION CONSIDERATIONS
An isolation spacer available from Software House may be used to
improve the read range when mounting the reader to a metal surface.
Part number: SWH-SPACER-BLK or SWH-SPACER-LGR
To optimize reader range use the number of back plates as indicated in
Table 3. Use of Isolation Spacers is optional and not required for non-metal
mounting surfaces
Installation of two SWH-4100 and SWH-4200
readers side-by-side and back-to-back
Read range is not affected if the center-to-center distance between two
readers is greater than or equal to four (4) inches (101.6 mm). Two readers
can simultaneously read the same badge or tag if the distance between the
two readers is less than 4 inches, center-to-center. If the distance between
the two readers is less than four inches, field interference between the two
readers may result in a double-badge read.
TABLE 3. Isolation spacer recommended for mounting SWH-4100
and 4200 reader on metal
Distance Reading Distance
No metal plate 100%
4.5 cm 100%
2.7 cm (3 tamper plates) 85%
1.8 cm (2 tamper plates) 70%
0.9 cm (1 tamper plate) 50%
0 cm 10%

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NOTE
If two readers are being placed back-to-back on a wall less
than 4 inches thick, maximum performance can be achieved
by using a metal separation plate and then using isolation
spacers as necessary.
WIRING
SWH-4100 and 4200 models have twelve terminals as noted in Table 4.
The terminal strip is removable for easy installation and wiring. When
attaching wires to the connector, strip off only the minimum insulation
required (approx. 1/8'') and push the wire into the connector until the
insulation is flush or inside the connector body. This is particularly critical
for outdoor readers. While the reader itself is designed and protected to
IP65 standards, the cable wires can potentially corrode and short together if
not carefully mounted and tightly fastened in the connector body.
TABLE 4. Connector Pins for Model SWH-4100 and 4200
Pin Description Pin
1 External Beeper Control 7 External Green LED Control
2 Ground 8 External Red LED Control
3 Power (9.4 to 16 VDC) 9 A - RS485 - used for Flash upgrade
4 D1 Wiegand 10 B - RS485 - used for Flash upgrade
5 D0 Wiegand 11 Tamper (Normally Closed)
6 Reserved for Future Use 12 Tamper (Normally Closed)

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Table 5 indicates maximum wiring distances per Wiegand standard with
the three most common gauges of cable.
TABLE 5. Maximum cable distance for 18, 20, or 22 AWG wire
Wire Gauge 18 AWG 20AWG 22 AWG
Cable
Distance 500 feet (152 meters) 300 feet (91 meters) 200 feet (61 meters)

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INSTALLATION NOTES
Unless otherwise specified in this manual, please follow these guidelines:
1. Shielded cable is recommended in electrically noisy environments.
2. You can use a local power supply for the reader. If so, don’t connect the
power supply from the controller to the reader. The ground line of the
local power supply must be connected to the power supply of the
controller.
3. The unit needs to be operated with a power source with limited power
consumption according to EN 60950-1 (2003) paragraph 2.5.
Das Gerät ist mit einer Stromquelle mit begrenzter Leistung nach EN
60950-1 (2003) Absatz 2.5 zu betreiben.
4. Use of a pull-up resistor may be required by some controllers. Consult
your controller manual.
5. For tamper wiring, connect Pins 11 and 12 to a normally closed
supervised input, as shown in Figure 3.
FIGURE 3. Normally Closed Wiring for Reader Tamper

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CONFIGURATION NOTES
To change the default settings requires the use of special program cards that
are available from the Software House Applications Department. Program
cards are used to set a specific MIFARE read key, or to change the Indala
card format and other settings.
To program a card reader, follow these steps:
1. Power cycle the reader. You will hear a single short beep.
2. Present the .INI card. The reader’s amber LED turns off to indicate the
reader is ready for the first program card.
3. Present the first program card. The reader will respond with 5 beeps and
the red and green LEDs alternately flash, and then the amber LED turns
on solid.
4. If there are more program cards, repeat steps 2 and 3 until you have
presented the necessary number of program cards.
5. The reader is now configured for the specified option(s) and is ready for
use.
For more information about programming a card reader, refer to the PDF
document entitled SWH Readers Program Card Use posted on the
Software House Member Center.

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FLASH UPGRADE NOTES
In some cases the reader may require a new firmware revision to enable
new features or card formats that are not included in a previous revision.
To upgrade the reader, you need to obtain the new firmware file from
Software House, and then connect to the reader through a local RS485
connection, using terminals 9 and 10.
In most cases you can use a RS485-to-USB device, or a RS232-to-RS485
converter to connect the PC to the reader. Once a physical connection is
established, double-click on the firmware update utility, which is a self-
running executable. A typical flash upgrade takes about 2 minutes per
reader.
For more information about upgrading the firmware revision, refer to the
PDF document entitled SWH Readers Download Firmware to Reader
posted on the Software House Member Center.

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TROUBLESHOOTING
If the operation of a component is in doubt, substitute a known good
component and retry the system. Always verify wiring against the provided
wiring information before powering up the reader.
TABLE 6. Error Conditions and Possible Solutions
Condition Possible Solutions
None of the LEDs
are on. Check the following:
Power connections to the reader.
Reader supply voltage at connector pin 3 and
that the ground connection pin 2 is secure and
well connected.
The door does not
open and the green
LEDdoesnotlight
when a qualified
credential is
presented.
Verify that the door strike and the green LED are
wired correctly. Verify that the access credential
has been entered and that the reader has been
properly configured in the host system.
The green LED
does not light but
the door strike
unlocks the door
when a valid
credential is
presented.
Verify that the door strike is wired correctly. Refer
to the appropriate wiring diagram in your
controller manual. Disconnect the wire from pin 7
(green LED) and connect pin 7 to pin 2 (ground). If
the green LED is now on, the reader is good and
the connection to the reader is defective. If the
green LED does not light, replace the reader.

Software House
6 Technology Park Drive
Westford, MA 01886
http://www.tycosecurityproducts.com
Fax: [phone] Phone: [phone]
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MODEL SWH-4100 AND SWH-4200
TECHNICAL SPECIFICATIONS
Cable Recommendations: 4 core (minimum), shielded, 22 AWG
(minimum) cable.
Connectors: 12 position, 3.5 mm Screw Terminals -
Plug-In
Certifications: FCC Part 15, CE and UL 294
Open Standards
Compliance: ISO 14443A
ISO 14443B (Depending on specific
implementation)
ISO 15693 (including some partially
compliant credentials)
Other Standards
Compliance: Deister SmartFrame® in both 125 kHz and 13.56 MHz implementations
HID® Prox at 125 kHz (All Formats)
PIN Code Entry Keys
(Model SWH-4200 only) Twelve PIN code entry keys 0-9, Command/Enter, and CE (Clear Entry)
Standard Color: Black (other colors available; contact your
Software House representative)
Dimensionswithbackplate
(height/width/depth): 4.37" × 3.31" × 1.10" (110.99 × 84.07 × 27.94 mm)

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Power Supply Rated Voltage: 9.4 to 16 VDC 125 mA
maximum current
Environments: For both Indoor and Outdoor Use
Humidity: 5 to 90% (non-condensing)
Operating Temperature: -31º F to 151º F (-35º C to 67º C)
Index of Protection: IP 65 (IEC 529)
Read Range: 1 to 5 inches depending on credential
technology and environment.
Note: Read range for credentials of
identical technologies may vary greatly
depending on the tuning and antenna
structure of each individual credential.
Standard Wiegand Output
including: ID Pass-Through Option
Serial Number Read
Fixed Wiegand bit stream option
SmartFrame® encrypted MIFARE Sector
read and conversion to Wiegand. Consult
your Software House representative for
available reconfiguration cards for your
reader.
8-bit burst Wiegand PIN code (Model
SWH-4200 only)
PIN-on-card featured (Model SWH-4200
only)
Upgrade Complete upgrade capability using RS485
port for reflashing of internal ROM.

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FCC DIGITAL DEVICE LIMITATIONS
Radio and Television Interference
This equipment has been tested and found to comply with the limits
for a Class A digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is
likely to cause harmful interference, in which case the user will be
required to correct the interference at his own expense.
This device complies with Part 15 of the FCC rules. Operation is
subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
In order to maintain compliance with FCC regulations, shielded cables
must be used with this equipment. Operation with non-approved
equipment or unshielded cables is likely to result in interference to
radio and television reception.
CAUTION: Changes or modifications not expressly approved by
Software House for compliance could void the user’s authority to
operate this equipment.

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CANADIAN RADIO EMISSIONS
REQUIREMENTS
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numerique de la classe A est conform à la norme NMB-003 du
Canada.
UL STANDARDS COMPLIANCE
This reader has been tested by Underwriters Laboratories, Inc. for standard
UL 294, Access Control System Units, and has been tested for compliance
with Software House Controller Model # iSTAR Pro (STAR008W-64A).
UL has not evaluated the RS-485 Output of this reader.
Tamper Circuit Electrical Rating for UL Installations (Pins 11 & 12) is 100
mA at 30 VDC.
Software House
Technology Park Drive
Westford, MA 01886
http://ww.tycosecurityproducts.com
FAX: [phone] Phone: [phone]

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CE MARKING
Hereby, Software House declares that this equipment, if used according to
the instructions, is in compliance with the essential requirements and other
relevant provisions of the RTTE Directive 1999/5/EC. For use in all
countries of the EU.
A Declaration of Conformity exists for the SWH-4100 and SWH-4200
Multi-technology readers. To obtain a copy, contact Software House and
request the Declaration of Conformity document for Multi-technology
readers.
Software House
6 Technology Park Drive
Westford, MA 01886 U.S.A.
In case of alteration of the product, not agreed to by us, this declaration will
lose its validity.
This symbol indicates proof of conformity to
applicable European Economic Community
Council directives and harmonized standards
published in the official journal of the European
Communities.