Solahart SolarEdge Energy Bank User manual

Solahart PV and Battery systems must be installed and serviced by a suitably qualified person.
Please leave this guide with the system owner.
Owner’s Guide
SolarEdge Home Battery Systems with
Single Phase SolarEdge Energy Hub or
SolarEdge HD Wave Genesis Inverter

PATENTS
This battery system may be protected by one or more patents or registered designs in the name of
Solahart Industries Pty Ltd.
TRADE MARKS
®Registered trademark of Solahart Industries Pty Ltd.
™ Trademark of Solahart Industries Pty Ltd.
Note: Every care has been taken to ensure accuracy in preparation of this publication.
No liability can be accepted for any consequences, which may arise as a result of its application.
Warning: For continued safety of this Battery system it must be installed, operated and maintained
in accordance with these instructions and the installation guides supplied with the Battery, Inverter
and Battery Interface.
Warning: Only suitably qualified and accredited personnel should perform work on PV and/or
Battery systems, such as design, installation, commissioning, maintenance and repairs. Be sure to
follow the safety instructions for all system components. It is also important to observe relevant
local codes and regulations for health and safety and accident prevention.
Only Solahart parts and Solahart approved parts may be used. No substitute parts may be used without
prior approval from Solahart Industries Pty Ltd. Only parts supplied by Solahart Industries Pty Ltd are
covered by the Solahart warranty.
The warranty can become void if safety devices are tampered with or if the installation is not in
accordance with these instructions.

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CONTENTS
Contents....................................................................................................................................... 3
Important Safety Instructions .................................................................................................... 4
About Your Battery System........................................................................................................ 6
Operating Procedures................................................................................................................. 9
Inverter Status ........................................................................................................................... 10
Battery Status ............................................................................................................................ 12
Electrical Safety......................................................................................................................... 13
Maintenance............................................................................................................................... 13
Solahart PV System and/or Battery Warranty - Australia Only ............................................ 14

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IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE IMPORTANT SAFETY INSTRUCTIONS
During installation, testing and inspection, adherence to all the safety instructions is mandatory.
SAFETY SYMBOLS
The following symbols are used in this document to highlight important information:
Warning:
Warning indicates a potentially hazardous situation which, if not avoided, could result
in death or serious injury.
Caution:
Caution indicates potentially hazardous situation which, if not avoided, could result in
minor or moderate injury and damage to or destruction of the product.
Note:
Note indicates additional information intended to assist in the understanding of the text
or an important step that leads to optimal results but is not safety or damage related.
GENERAL SAFETY INFORMATION
Warning: Adhere to the instructions in this document in addition to each system component
installation guide. Failure to follow any instructions or warnings in the supplied documentation can
result in electric shock, serious injury, or death.
Warning: Only qualified personnel should perform work on photovoltaic and Battery systems.
Warning: A Battery can present a risk of electrical shock, fire, or explosion from vented gases.
Observe proper precautions.
Warning: Ensure electrical connection / disconnection is performed only when the relevant circuit
is isolated. Do not connect / disconnect wiring under load conditions.
Warning: Do not attempt to disassemble, repair, tamper with, or modify any system component.
Warning: Do not expose any component to direct flame or heat sources.
Warning: Do not install any component that is defective, cracked, broken, or otherwise damaged.
Warning: Do not install the system in potentially hazardous locations.
Warning: Do not immerse any component in water or other liquids.
Warning: SolarEdge Energy Bank is not intended for use as a primary or backup power source for
life-support systems, medical equipment, or any other use where the SolarEdge Energy Bank’s
failure could lead to injury to persons or loss of life or catastrophic property damage.
Caution: Ensure clearances are maintained around the Battery and System Components. Remove
debris and other foreign objects from within the clearances areas.
Caution: Do not place any items on top of the Battery.
Caution: Only Solahart supplied / approved components may be used.
Caution: Keep the Battery and Inverter system turned ON at all times. Do not turn OFF the system
when leaving the home for an extended period of time.
Caution: The Solahart warranty is conditional upon the Energy Bank being connected to an
approved SolarEdge Inverter and the SolarEdge Monitoring Platform (via an internet connection)
for the entire duration of the Warranty Period.

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ACTIONS TO UNDERTAKE IN THE EVENT OF AN EARTH FAULT ALARM OR TRIPPED AC/DC CIRCUIT
BREAKER
1. Limit access to all parts of the PV and Battery system.
2. Contact Solahart Service on 1800 638 011 or your nearest Solahart dealer.

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ABOUT YOUR BATTERY SYSTEM
INTRODUCTION
This Owner’s Guide applies to the Single Phase Inverter with HD-Wave Technology (Genesis Series), Single
Phase Energy Hub Inverter with Prism Technology, SolarEdge Home Battery and balance of system
components. For more information regarding the specific operation of a PV system, refer to “Owners Guide -
Solahart” for PV systems.
SYSTEM OVERVIEW A –COMPLETE PV AND BATTERY WITH BACKUP SYSTEM (ENERGY HUB
INVERTERS ONLY)
Figure 1 System Overview –Complete PV and Battery With Backup System
*Optional: 1. Additional battery stack(s), 2. Backup circuit.
The Solahart Complete PV and Battery system consists of the following components:
•PV Array –generates direct current (DC) power through the conversion of light energy
from the sun.
•Power Optimisers –DC to DC converter which connects to each solar module in a PV
system, turning into smart modules.
•SolarEdge Single Phase Energy Hub Inverter –inverts the DC power generated from
the PV array or supplied from the SolarEdge Home Battery into alternating current (AC)
power so it can be used in the home or exported to the grid. If configured, the inverter can
also supply power to selected backed up loads during grid interruptions.
Note: Both the Inverter and house electrical wiring will need to be configured for backup
functionality to operate. Your Solahart dealer will demonstrate and explain the operation of
this configuration.
Note: A minimum Battery energy level (depth of discharge) can be reserved in case of a grid
outage or just during normal operation. Discuss your requirements with the Solahart dealer to
ensure the system is set correctly.

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•SolarEdge Home Battery–stores DC power generated by the PV array so the power can
be used when the sun is not shining.
•PV Array DC Isolators –provides a means for isolating the PV array.
•Battery DC Circuit Breaker –provides a means of isolating the Battery.
•Inverter AC Isolator –provides method of isolating the PV array and inverter from the
relevant switchboard and electrical distribution grid.
•Inverter Backup Load AC Isolator –provides a means of disconnecting the inverter from
the backup loads (if applicable).
•DC Combiner Box - applicable if multiple Batteries are to be connected.
•Generator (optional) –This system may be suitable in future for integration with a specific
generators (not supplied by Solahart). Consult your Solahart dealer for more information.
Note: It is optional to install an AC grid bypass switch on the Backup Circuit. Please
confirm with the installer.
For more information regarding the specific operation of a PV system, refer to the Solahart Owner’s Guide –
PV systems.
SYSTEM OVERVIEW B –COMPLETE PV AND BATTERY SYSTEM WITHOUT GRID BACKUP (ENERGY
HUB OR GENESIS INVERTERS)
Figure 2 System Overview –Retrofit Battery System without backup interface
PV System. Optional additional battery stack(s)
The Solahart Retrofit Battery system consists of the following components:
•Single Phase Energy HD Wave Genesis Inverter or Single Phase Energy Hub
Inverter –converts power between AC and DC to charge and discharge the SolarEdge
Home Battery.
Note: A minimum Battery energy level (depth of discharge) can be reserved in case of a
grid outage or just during normal operation. Discuss your requirements with the Solahart
dealer to ensure the system is set correctly.
•SolarEdge Home Battery –stores power generated by the PV array or supplied from the
grid so the power can be used when the sun is not shining.

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•PV Array DC Isolators –provides means for isolating the PV array from the inverter (not
shown in Figure 2).
•Battery Integrated DC Circuit Breaker –provides a means of isolating the Battery from the
inverter (not shown in Figure 2).
•Inverter AC Isolator –provides method of isolating the PV array and inverter from the
relevant switchboard and electrical distribution grid.(not shown in Figure 2).
•DC Combiner Box (applicable if multiple Batteries are to be installed).
BASIC SYSTEM OPERATION
The Solahart Complete and Retrofit systems increase energy independence by using the battery to store
excess PV energy, which would otherwise be exported to the grid, so it can be used when required.
The Solahart Complete and Retrofit systems are programmed to maximise savings by minimising the power
purchased from the grid. If the power delivered by the PV and Battery is insufficient to meet domestic demands,
the power necessary to ensure the normal operation of the connected devices is drawn from the grid.
If the energy generated exceeds that required by property demands and the storage capacity of the Battery,
your electrical network operator may allow the difference to be directly injected into the grid and become
available to other users. Energy injected into the grid can be measured by electricity network operators as
either gross (everything generated) or net (excess generated). Injected energy may or may not be purchased
by the local electrical network operator according to national and local standards, and regulations.
Warning: Do not overload the backup circuit beyond the system specifications.
Warning: In the event any circuit breakers continue to trip, please contact your Solahart Dealer
Warning: Do not switch the battery or the inverter off for extended period of time. It might cause
damage.
Caution: If a backup changeover switch is not installed and the inverter is not operating, the loads
and appliances on the backup circuit will not be supplied power.
Caution: Ensure that the backup reserve limit of the battery system is adjusted to an appropriate
setting to provide backup power when the grid out. This can be set within the system monitoring
portal.
INVERTER BACKUP CAPACITY
Inverter Model
Max. Power
to Grid
Total Backup
Power
Backup Max.
AC
Output Current
AC Output
SE4000H-MM
4.0 kW
4.0 kW
18.5 A
Single phase
SE5000H-MM
5.0 kW
5.0 kW
23.0 A
Single phase
SE6000H-MM
6.0 kW
6.0 kW
27.5 A
Single phase
SE8000H-MM
8.0 kW
7.4 kW
34.0 A
Single phase
SE10000H-MM
10.0 kW
9.0 kW
41.5A
Single phase
Note: If the load on backup circuits exceed the inverter backup capacity, the inverter will shut down temporarily
to protect itself.
•During normal operation, the inverter will restart after 60s.
•During grid outage, the inverter will restart once grid is re-connected.

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BATTERY CAPACITY
Battery Model
Rated
Capacity
Usable Capacity
Max. Discharge Power
BAT-10K1PSOB-01 (x1)
10 kWh
9.7 kWh
5 kW
OPERATING PROCEDURES
TO TURN PV AND BATTERY SYSTEM ON
1. Turn ON the Inverter AC Isolator at the Inverter (if installed) and the Solar Supply Main Switch at the AC
switchboard.
2. Turn ON PV Array DC Isolator(s) located adjacent to inverter.
3. Turn ON Battery DC circuit breaker integrated within the battery unit.
4. Toggle battery switch button to [P] position for 2 seconds and then release. Ensure that Green LEDs are
ON (refer to the SolarEdge Home Battery User Manual).
5. Systems with Backup function ONLY: Turn ON the Backed Up Loads AC Isolator.
Note: The “Solar Supply Main Switch” might be refered to “Main Switch (Inverter Supply)”.
TO TURN PV AND BATTERY SYSTEM OFF
1. Turn OFF the Solar Supply Main Switch at the AC switchboard and the Inverter AC Isolator at the Inverter
(if installed).
2. Systems with Backup function ONLY: Turn OFF the Backed Up Loads AC Isolator.
3. Turn OFF the PV Array DC Isolator(s) located adjacent to inverter.
4. Turn OFF Battery DC circuit breaker integrated within the battery unit.
5. Toggle battery switch button to [OFF] position (refer to the SolarEdge Home Battery User Manual).
Warning: Depending upon the system there may be more than one PV Array DC Isolator.
Warning: To effectively isolate the wiring between the AC Isolator and switchboard, the Solar
Supply Main Switch located in the switchboard must also be in the OFF position.
Warning: PV Array DC Isolators do not fully de-energise the PV array and array cabling. Upon
disconnection, SafeDC™feature reduces touch-safe voltage to 1Vdc per optimiser.
Caution: If the Solahart Battery system is expected to be OFF for longer than one month, refer to
the instructions supplied with the Battery.

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INVERTER STATUS
The Single Phase Energy Hub Inverter status is indicated by several LEDs, please refer to the following
table for details.
LEDs: three LEDs indicate, by color and state (ON / OFF / blinking / flickering / alternating), different system
information, such as errors or performance indications.
For more information, refer to https://www.solaredge.com/leds.
The main LED indications are:
•Blue ON - the inverter is communicating with the monitoring platform
•Green ON - the system is producing
•Green blinking - AC is connected but the system is not producing
•Red ON - system error
(1) Blinking = Turns ON and OFF for the same duration
(2) Flickering = Turns ON for 100 mS and turns OFF for 5 seconds
(3) Alternating = alternate LED flashes

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For more information on the codes displayed for error and warning messages, refer to
http://www.solaredge.com/sites/default/files/seinverter-installation-guide-error-codes.pdf.
To identify the error types, use the methods described below:
Note: Refer to SolarEdge Home Battery (High Voltage) for use with SolarEdge inverters user manuals for
simple troubleshooting procedures.
Note: If the Inverter LED Status indicates a FAULT, contact your nearest Solahart Dealer.

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BATTERY STATUS
The battery status is indicated by several LEDs, please refer to the following table for details.
Note: Refer to SolarEdge Home Battery (High Voltage) for use with SolarEdge inverters user manuals for
simple troubleshooting procedures.
Note: If the Battery LED Status indicates a FAULT, contact your nearest Solahart Dealer.

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ELECTRICAL SAFETY
SAFETY REQUIREMENTS
The voltages and currents produced by the Inverter & Battery system can be dangerous. Do not tamper with
system cabling under any circumstances.
UNIQUE HAZARDS OF DC ELECTRICITY
Batteries typically operate using DC electricity. Once the current is flowing, breaking or opening a connection
(e.g. disconnecting a DC cable from the Inverter) can cause a DC electrical arc. Unlike arcs occurring in
conventional low voltage AC wiring, DC arcs are not self-extinguishing. They are a potentially lethal burn and
fire hazard, capable of creating high temperatures that can destroy contacts and connectors.
EARTH FAULTS
An earth fault is a system fault where a short circuit is formed between the DC circuitry of the PV and Battery
system and earth. As the system owner, please be aware of the method of communication of earth faults on
your system. Refer to Earth Fault Alarms in the Solahart Owner’s Guide for PV systems.
MAINTENANCE
GENERAL
The Solahart Inverter & Battery system has been designed for minimal and easy maintenance.
Note: Ensure that you have monitoring access to your Inverter & Battery System. If you do not, contact your
nearest Solahart Dealer.
For recommended maintenance of the PV system, refer to the Solahart Owner’s Guide for PV systems.
RECOMMENDED MAINTENANCE SCHEDULE
Maintenance Action
Frequency
Remarks
Check the inverter & battery LEDs and ensure no fault
is present.
Weekly
If a fault is present, contact your
Solahart dealer.
Log in to your Inverter manufacturer’s web portal and
check that your system is operating, data has been
logged and communication has been maintained.
Ensure that the contact details of the system owner or
responsible officer are up to date to ensure that
Inverter & battery fault notifications are delivered.
Monthly
If you are unable to log in or your
system is not operating correctly,
contact your Solahart dealer.
If installed outside, clear leaves and other debris from
the top surface of Inverter & Battery. Ensure correct
clearances are maintained.
If system is rarely used, ensure Inverter & Battery
System is fully charged and then discharged to 25 -
50% level.
Quarterly
Maintains optimal airflow through the
Battery.
Prevents Battery discharge below
acceptable limits.
If applicable, check backup circuit functionality.
Yearly
Contact your local Solahart dealer to
arrange for a check up.
Clean the exterior of the Inverter & Battery with a soft,
lint-free cloth. The cloth can be dampened with only
water if needed. It should not be dripping.
When
required
Do NOT use cleaning solvents to
clean the Inverter & Battery.

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SOLAHART PV SYSTEM AND/OR BATTERY WARRANTY -
AUSTRALIA ONLY
IMPORTANT NOTE: This Limited Warranty covers a range of systems, products and
components. This Warranty only applies in respect of the specific items you have purchased
and which are delivered to you in conjunction with this hard copy Warranty document.
Your new PV System comprises a PV Module, an Inverter, a racking system and balance of system
components (together the PV System). Alternatively, you may add components sourced from Solahart to your
existing PV System, including a battery and associated products.
The PV System, the Battery, and any other components supplied by Solahart (collectively, the ‘Products’) are
covered by this warranty given by Solahart Industries Pty Ltd ABN 45 064 945 848 of 1 Alan Street, Rydalmere
NSW 2116 (Solahart). The terms of your warranty are set out below. This warranty consists of a number of
parts (not all of which will apply, depending on the Products you have purchased):
A. The specific warranty terms for Modules supplied by Solahart;
B. The specific warranty terms for the GoodWe, Tesla and BYD Batteries;
C. The specific warranty terms for Inverters –FIMER/ABB;
D. The specific warranty terms for SolarEdge Inverters and associated SolarEdge products;
E. The specific warranty terms for GoodWe Inverters and associated GoodWe products;
F. The specific warranty terms for Solahart Gateway products;
G. The specific warranty terms for the racking system;
H. The specific warranty terms for the balance of the system;
I. The specific warranty terms for the labour; and
J. General terms which apply to all of the above.
This Limited Warranty is valid in Australia for all Products sold after 1 January 2021. If a subsequent version
of this warranty is published, the terms of that warranty will apply to Products manufactured after the date
specified in the subsequent version.
Solahart issues the following voluntary warranty to:
1. The end-user who purchased the System in Australia for their own use and put the System into use for
the first time (the ‘Original End-User’); and
2. In the case of SolarEdge and GoodWe Products and the BYD Battery-Box System only, any owner of the
Product subsequent to the Original End-User who provides proof of title transfer, provided that the Product
has never been relocated from its original installation location without the express written consent of
Solahart.
This warranty is in addition to any rights and remedies that you may have under the Australian Consumer Law.
Solahart offers national service through its Dealer network. Solahart will repair or replace parts subject to the
terms of this Limited Warranty. Solahart, in addition can provide preventative maintenance and advice on the
operation of the PV System. You can contact Solahart on 1800 638 011 to arrange a service call or to find out
details about this warranty.
Notification of a claim under this Limited Warranty must be given without undue delay after detection of the
defect and prior to the expiration of the applicable Warranty Period and in accordance with the procedure set
out below.
PART A - MODULES

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Defects warranty coverage for Solahart Modules and Hanwha Q Cells Modules
Subject to the terms of this Limited Warranty, Solahart warrants that the Solahart Modules and Hanwha Q
Cells Modules will not show any material defects or processing defects for a period of:
- for Solahart315 modules, 12 years after the date of initial purchase of the Module (being the invoice
date);
- for SolahartS2 range modules, 25 years after the date of initial purchase of the Module (being the
invoice date);
- for Hanwha Q Cells modules, 5 years after the date of initial purchase of the Module (being the
invoice date);
- for SolahartV1 and SolahartC1 range modules, 12 years after the date of installation of the Module,
if used and serviced in accordance with the relevant Module specifications and other product documents (the
‘Module Warranty Period’).
If a defect (as described above) occurs during the Module Warranty Period materially affecting the functionality
of the Module, Solahart will, at its sole option:
1. Remedy the defect;
1. Supply a replacement Module free of defects; or
2. Repay the purchase price of the Module.
Module Defects Warranty Terms, Limitations and Exclusions
This limited warranty applies to a Module if used, serviced and maintained in accordance with the Solahart
Owner’s Guide which accompanies the Module.
This warranty does not apply to scratches, marks, mechanical wear, rust, mould, degradation, discoloration,
stains, and other changes which occur after the delivery of the Modules but which do not result in any adverse
effect on the mechanical stability of the Module or a reduction of performance which exceeds the levels set
out in this warranty.
Solahart will pay the costs of a technical inspection and transport of defective or non-performing Modules to
its nominated location. If the Module is found by Solahart not to be defective (including for any of the exclusions
outlined in this warranty document), you agree to reimburse us for those costs on demand. All dismantling and
reinstallation costs are your sole responsibility.
In the event of glass breakage, Solahart will also perform a static calculation to verify the substructure before
accepting liability under this warranty.
Performance guarantee
A performance guarantee (as described in the relevant datasheet) is offered on each PV module by the source
manufacturer, as identified on the relevant datasheet.
To make a claim in relation to that module performance guarantee, please contact your local Solahart dealer
on 1800 638 011 for assistance with your claim with the source manufacturer.
PART B –BATTERIES
Warranty coverage for defects - GoodWe Battery
Subject to the terms of this Limited Warranty, Solahart warrants that the hardware of electronics and enclosure
(including the battery cover, micro circuit breaker, and BMS PCBA) of the GoodWe Lynx Series battery system
LX U 5.4L (‘GoodWe Battery’) will be free of defects caused by improper workmanship or defective materials
for 10 years starting from: (i) the original end user purchase date, if the end user is able to provide adequate
documentation of the original purchase; or (ii) 6 months after the GoodWe Battery was manufactured if the
original end user is not able to provide adequate documentation of the original purchase (‘GoodWe Battery
Warranty Period’).

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Warranty coverage for capacity retention –GoodWe Battery
Subject to the terms of this Limited Warranty, Solahart warrants that the GoodWe Battery will retain the
capacity levels specified in Exhibit A during the applicable periods identified in the Exhibit (each, a ‘GoodWe
Battery Capacity Retention Warranty Period’).
GoodWe Battery Warranty Terms
1. Any issue must be reported within 1 month of appearance.
2. The GoodWe Battery must be installed by a Solahart certified installer.
3. The end user must correctly operate and use the GoodWe Battery according to the Solahart Owner’s
Guide.
4. The end user must provide proof of the original purchase of the GoodWe Battery.
5. This warranty covers a capacity equivalent to one full cycle per day. The GoodWe Battery is not suitable
for supplying life-sustaining medical devices or automotive application.
6. The GoodWe Battery must be installed with a GoodWe brand inverter. If you want to use any other brand
inverter, please check with us or your Solahart dealer to make sure it’s compatible in advance.
7. All GoodWe Batteries must have internet connection for monitoring. For those GoodWe Batteries that fail
to meet this condition, this Limited Warranty for the GoodWe Batteries will not apply.
Remedies
If your GoodWe Battery fails to comply with the above defects or capacity retention warranties, Solahart will,
at its sole discretion, elect to:
1. Fix the issue by changing configurations or updating software;
2. Repair the battery system by replacing with spare parts;
3. Exchange the battery system for a battery system that is brand new or refurbished but at least functionally
equivalent to the original battery system, or an upgraded model which is either functionally equivalent or
functionally superior to the original battery system. If the device is replaced within the GoodWe Battery
Warranty Period, the remaining warranty period will be automatically transferred to the replacement unit.
If the remaining warranty period is less than one year after the replacement, it will be extended to a 6
months’ warranty. For every single battery system replacement case, the claimant must gather the
necessary information and send the RMA report (by following Solahart’s RMA template) to Solahart to
confirm the RMA request, prior to the battery system being exchanged.
All parts of the battery system that Solahart replaces will become Solahart’s property. If the battery system is
found not to be covered by this Limited Warranty, Solahart reserves the right to charge a handling fee.
Warranty coverage - Tesla Powerwall Battery
Subject to the terms of this Limited Warranty, Solahart warrants that the Tesla Powerwall Battery will be free
from defects for 5 years following its initial installation (‘Tesla Warranty Period’).
Remedies –Tesla Powerwall Battery
If your Tesla Powerwall Battery fails to comply with the above warranty during the Tesla Warranty Period,
Solahart will, at its sole option:
1. Repair your Tesla Powerwall Battery;
2. Replace your Tesla Powerwall Battery with an equivalent product; or
3. Refund you the market price of an equivalent product at the time of the warrant claim.
Warranty coverage for defects - BYD Battery-Box System
Subject to the terms of this Limited Warranty, Solahart warrants that the BYD Battery-Box System will be free
from defects in materials or workmanship for 10 years from the sales date as mentioned in the seller’s invoice
(‘Warranty Start Date’) to the Original End-User (‘BYD Warranty Period’).

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Warranty coverage for capacity retention –BYD Battery-Box System
Subject to the terms of this Limited Warranty, Solahart warrants that the BYD Battery-Box System HVM series
will: (i) retain sixty per cent (60%) of its Usable Energy (as specified in Exhibit B) for ten (10) years from the
Warranty Start Date; or (ii) reach the Minimum Throughput Energy (as specified in Exhibit B), whichever
comes first, on the condition that the Product is operated under normal use in accordance with Solahart
Owner’s Manual, (the ‘Minimum Throughput Energy’ is the total output energy of the Product recorded in the
control module of the Product) (each a ‘BYD Warranty Period’).
Warranty coverage for capacity retention for additional battery modules after the initial installation
(Subsequent Product) –BYD Battery-Box System
Subject to the terms of this Limited Warranty, Solahart warrants that the Subsequent Product will: (i) retain
sixty percent (60%) of Usable Energy (as specified in Exhibit B) for ten (10) years from the invoice date of the
Subsequent Product; or (ii) reach the Minimum Throughput Energy (as specified in Exhibit B), whichever
comes first, on the condition that the Product is operated under normal use in accordance with Solahart
Owner’s Manual (‘BYD Warranty Period’).
BYD Battery-Box System HVM series Warranty Terms and Exclusions
This warranty for Battery-Box System HVM series does not apply:
1. If access is not granted to the performance data of the Product over the Internet upon request after
reporting the warranty claim or
2. To wear and tear in the appearance of the Product (including to any scratches, stains, mechanical wear,
rust or mould) which does not impair its function.
Remedies for BYD Battery-Box System HVM series
If your BYD Battery-Box System fails to comply with the above warranties during the relevant BYD Warranty
Period, Solahart will repair or replace the non-conforming Product or parts at no charge (or provide a partial
refund) on the following conditions:
1. Whether to repair or replace the Product will be determined by Solahart in its sole discretion.
2. If the manufacture of the BYD Battery-Box System in issue has been discontinued at the time of the
warranty claim, withdrawn from the market, or are otherwise unavailable Solahart may, at its discretion,
replace it with a similar Product or part (which may include previously used parts that are equivalent to
new in performance and reliability).
3. If Solahart does not repair or replace the defective Product or parts, Solahart will refund an amount of
money calculated as follows:
i. If the Product cannot be operated (that is, the warranty for defects applies), the refund will be
calculated as follows:
Refund = (Maximum Claim Amount*/120) × (120 - number of months since Warranty Start Date);
ii. If the Product fails to comply with the Limited Performance Warranty for capacity, Solahart may
calculate the refund using one of the two refund formulas below:
i) Refund = Maximum Claim Amount * × (warranted Minimum Throughput Energy - output energy
of the Product recorded in the control module of the Product)/ warranted Minimum
Throughput Energy; or
ii) Refund = Maximum Claim Amount * × (warranted remaining Useable Energy - remaining
Useable Energy)/ warranted Usable Energy;
Where:
- * the Maximum Claim Amount is the market value of the Product (or an equivalent Product) determined
by Solahart if it were purchased new with no defects; and
- the Minimum Throughput Energy and the Usable Energy are specified in Exhibit B.
PART C –INVERTERS –FIMER/ABB
Warranty coverage for FIMER/ABB Inverters

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Solahart warrants that a FIMER/ABB Inverter when provided by Solahart or a Solahart certified installer, when
located at its original installation, will operate in accordance with its specifications in the Solahart's Owner’s
Guide and Installation Instructions for a period of: (a) ten (10) years from the date of purchase of the inverter
for all UNO-DM Inverters; and (b) five (5) years from the date of purchase of the inverter for all other
FIMER/ABB Inverters. If the Inverter fails to operate in accordance with its specifications and this materially
affects the usability of the Inverter, Solahart will, at its sole option:
1. Repair the Inverter (either on site or at FIMER/ABB’s factory); or
2. Provide a replacement Inverter (which might be new, reconditioned or an equivalent product).
3. Reimbursement.
Warranty Terms
If Solahart determines in its sole discretion that you do not have a valid warranty claim, Solahart may invoice
you for any inspection and transportation costs of the returned Product.
Given the evolution of the technology, a replacement unit or a new device available at the time of the claim
may not be compatible with the installed system. The warranty does not cover any expenses and/or costs
incurred as part of the configuration, update or adjustment of the system to enable the installation of the
Product. Solahart will not be liable under this warranty to pay any financial compensation, including
compensation for any energy not supplied to the network by the system during any assistance activities,
including preventive and corrective maintenance.
PART D –INVERTERS AND ASSOCIATED COMPONENTS –SOLAREDGE
(In this Part D, a reference to “Products” is to the SolarEdge Products as described below).
Warranty coverage for SolarEdge Inverter
Subject to the terms of this Limited Warranty, Solahart provides a warranty against defects in workmanship
and materials in relation to the SolarEdge Inverter, when located at its original installation, for a period of twelve
(12) years commencing on the earlier of:
1. 4 months from the date the Inverter is shipped from the manufacturer; and
2. The date of installation of the Inverter.
Warranty coverage for StorEdge Interface
Subject to the terms of this Limited Warranty, Solahart provides a warranty against defects in workmanship
and materials in relation to the StorEdge Interface for a period of ten (10) years commencing on the earlier of:
1. 4 months from the date the Interface is shipped from the manufacturer; and
2. The date of installation of the Interface.
Warranty coverage for Power Optimizers
Subject to the terms of this Limited Warranty, Solahart provides a warranty against defects in workmanship
and materials in relation to the Power Optimizers for a period of twelve (12) years commencing on the earlier
of:
1. 4 months from the date the Power Optimizers are shipped from the manufacturer; and
2. The date of installation of the Power Optimizers.
For all Power Optimizers with a part number ending in C, this warranty does not apply to the input connector.
Warranty coverage for Power Meter
Subject to the terms of this Limited Warranty, Solahart provides a warranty against defects in workmanship
and materials in relation to the Power Meter for a period of five (5) years commencing on the earlier of:
1. 4 months from the date the Power Meter is shipped from the manufacturer; and
2. The date of installation of the Power Meter.
Remedies
If Solahart determines that a reported defect in relation to a Product is eligible for coverage under this Limited
Warranty (including retention capacity), Solahart will, at its sole option:

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1. Repair the defective Product;
2. Issue a credit note for the defective Product in an amount up to its actual value at the time buyer notifies
Solahart of the defect, as determined by Solahart, for use toward the purchase of a new Product; or
3. Provide the buyer with replacement units for the Product.
Exclusions
The Limited Warranty does not apply to components which are separate from the Products, ancillary
equipment and consumables, such as, for example, cables, fuses, wires and connectors.
Beneficiary of Limited Warranty
The Limited Warranty only applies to the buyer who purchased the Products from Solahart, for use in
accordance with their intended purpose (‘Original Buyer’). The Limited Warranty may be transferred from the
Original Buyer to any assignee, and will remain in effect for the time period remaining under the above
Warranty Periods, provided that the Products are not moved outside their original country of installation and
any reinstallation is done in accordance with the installation directions and use guidelines accompanying the
Products.
PART E –INVERTERS AND ASSOCIATED PRODUCTS –GOODWE
(In this Part E, a reference to “Products” is to the GoodWe Products as described below).
Warranty coverage for GoodWe Inverter
Subject to the terms of this Limited Warranty, Solahart provides a warranty against defects in workmanship
and materials in relation to the GoodWe Inverter, when located at its original installation, for a period of 5 (five)
years commencing on the first installation date.
Warranty coverage for GoodWe Accessories
Subject to the terms of this Limited Warranty, Solahart provides a warranty against defects in workmanship
and materials in relation to the GoodWe Accessories for a period of 5 (five) years commencing on the first
installation date.
Remedies
If the Product malfunctions or becomes inoperative due to a defect in workmanship or material under normal
operation as specified in the Product instructions during the relevant warranty period, Solahart will, at its sole
option:
1. fix the issue by changing configurations or updating software;
2. repair the defective Product by replacing with spare parts; or
3. replace the defective Product with a Product that is new or refurbished but at least functionally equivalent
to the original product, or upgraded model which has at least equivalent or upgraded functionality to the
original product.
If a Product is replaced under this Limited Warranty, a warranty of 3 months or the balance of the warranty
period on the replaced Product, whichever is the greater, will apply to the replacement Product.
This Limited Warranty covers the cost of labour work and materials to return the Product to working
functionally and the transportation costs, including shipments, taxes, customs and duties, of replacements.
If a Product is found not to be covered by this Limited Warranty, Solahart reserves the right to charge a handling
fee.
Beneficiary of Limited Warranty
The Limited Warranty only applies to:
1. the buyer who purchased the Product from Solahart and put them into operation for the first time; and
2. the first purchaser who acquires the Product from that buyer in their original installation.
PART F –SOLAHART GATEWAY PRODUCTS
(In this Part F, a reference to “Products” is to the Solahart Gateway Products as described below).

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Warranty coverage for Solahart Gateway Products
Subject to the terms of this Limited Warranty, Solahart provides a warranty against defects in materials and
workmanship under normal use for 5 years (‘Solahart Gateway Warranty Period’).
If a defect (as described above) occurs during the Solahart Gateway Warranty Period, Solahart will, at its sole
option:
1. repair the defect; or
2. replace the Product with a refurbished or “as new” Product (which includes Products that may have been
used for testing or demonstration purposes).
Warranty Terms
For Products capable of retaining user-generated data, repair of the Product may result in loss of the data.
The warranty only covers factory imperfections in materials and workmanship and does not cover normal wear
and tear.
PART G –THE RACKING SYSTEM
Warranty coverage for the Racking System
Solahart warrants that the racking system supplied with the PV System shall be free from defects in material
and workmanship for a period of five (5) years from the date of installation.
This Warranty shall be void if the racking system has been modified, repaired, or reworked in a manner not
previously authorized by Solahart in writing. If within the specified Warranty period the racking system shall be
reasonably proven to be defective, then Solahart shall repair or replace the defective component(s) at
Solahart’s sole discretion. Such repair or replacement shall completely satisfy and discharge all of Solahart’s
liability with respect to this Limited Warranty.
PART H - BALANCE OF THE SYSTEM
Warranty coverage for the balance of the system
The balance of the PV System (BOS) consists of PV module cabling, circuit breakers, isolators, enclosures
and labels. Solahart warrants that the BOS supplied by it will operate in accordance with its specifications in
the Owner’s Guide and Installation Instructions for a period of five (5) years from the date of installation of the
BOS. If the BOS fails to operate in accordance with its specifications and this materially affects the usability of
the BOS, Solahart will, at its sole option, repair or replace the defective component.
PART I - LABOUR WARRANTY
Warranty coverage for labour –PV System
In addition to the above coverage, Solahart provides you with five (5) years of coverage, from the date of
installation, for all labour costs involved with inspection by Solahart, removal or installation of warranted parts
or components by Solahart of your PV System. Other than this five (5) years coverage, this Warranty does not
cover, nor will Solahart reimburse, any on-site labor or other costs incurred in connection with the inspection,
de-installation or removal of defective parts or components, or the re-installation of replaced or repaired parts
or components for your PV System.
Warranty coverage for labour - SolarEdge Products
If Solahart determines that a reported defect in relation to a SolarEdge Product is eligible for coverage under
this Limited Warranty and Solahart decides to repair the Product or part(s), warranty coverage includes labour
and material costs necessarily incurred to correct the Product defect; and where Solahart decides to replace
the Product or part(s) to which the Limited Warranty applies, warranty coverage includes the cost of the
replacement of the Product or part(s). All other costs will be borne by you.
PART J - GENERAL TERMS
Back-up if sole or dominant power supply
If the PV System is to be the sole or dominant power supply for your business or application, you should ensure
that you have back up redundancy if the PV System were to become inoperable for any reason. We suggest
that you seek advice from your electrician or qualified professional about your needs and build backup
redundancy into your electricity supply system.
Application of this warranty