Solahart PV Series User manual

Solahart PV Systems must be installed and serviced by a suitably qualified person.
Please leave this guide with the PV system owner.
Owner’s Guide
PV Systems

PATENTS
This PV System may be protected by one or more patents or registered designs in the name of
Solahart Industries Pty Ltd.
TRADE MARKS
®Registered trademark of Solahart Industries Pty Ltd.
™ Trademark of Solahart Industries Pty Ltd.
Note: Every care has been taken to ensure accuracy in preparation of this publication.
No liability can be accepted for any consequences, which may arise as a result of its application.
Warning: For continued safety of this PV System, it must be installed, operated and maintained in
accordance with these instructions, the system installation instructions and the installation guide supplied with
the PV inverter.
Caution: Only qualified and accredited personnel should perform work on PV systems, such as design,
installation, commissioning, maintenance and repairs.
Only Solahart parts and Solahart approved parts may be used. No substitute parts may be used without
prior approval from Solahart Industries Pty Ltd. Only parts supplied by Solahart Industries Pty Ltd are
covered by the Solahart warranty.
The warranty can become void if safety devices are tampered with or if the installation is not in
accordance with the relevant installation instructions.

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CONTENTS
Contents....................................................................................................................................... 3
About Your PV System ............................................................................................................... 4
Electrical Safety........................................................................................................................... 6
Operating Procedures................................................................................................................. 7
Periodic Maintenance ................................................................................................................. 8
Engineering Certification.......................................................................................................... 10
Solahart PV System Warranty - Australia Only...................................................................... 14

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ABOUT YOUR PV SYSTEM
MODEL TYPE
Your Solahart PV System is designed for the polycrystalline photovoltaic modules to be roof and/or stand
mounted with the inverter installed in a serviceable position and connected to the electrical distribution grid
(often referred to as ‘the grid’) as per Australian standards and regulations. The system installation instructions
together with the installation instructions supplied with the inverter give limitations on positioning of the inverter.
The system installation instructions also provide important information about the location and orientation of the
PV array. If your system contains a battery please refer to “Owners Guide - Solahart Battery Systems” for
further information about your system.
This Owner’s Guide applies to the following:
Inverter brands
PV modules
SMA
ABB
SolarEdge
REC290TP2 (290 W module)
Note: Unless approved otherwise by Solahart, only modules of the same make and model may be used a
Solahart PV system.
SYSTEM OPERATION
The Solahart PV System is comprised of two main components: a string or array of photovoltaic modules and
an inverter. There are other components such as circuit breakers and isolators which provide protection from
the PV system and the inverter from the grid. SolarEdge Inverters use power optimizers. A power optimizer is
a DC to DC converter technology used by SolarEdge inverters to maximize the energy harvest from the
photovoltaic module.
The photovoltaic (PV) modules transform solar radiation into electrical energy in the form of direct current (DC).
In order to utilise this energy and feed it back into the grid, the direct current is transformed into alternating
current (AC) by the inverter. This conversion is also known as DC to AC inversion. The alternating current
generated by the inverter is fed into the main switchboard, which in turn is connected to the grid.
Note: For safety reasons, unless your system is specifically designed to power a backup circuit, the inverter
will only operate when the mains electrical supply is available from the grid. Your Solahart PV System cannot
provide a backup electricity supply to your home appliances if the mains supply is interrupted.
Your Solahart PV System will provide power to a backup circuit in the event of a blackout if the suitable inverter
and battery is installed.
If the energy generated by the PV System is not sufficient to meet domestic demands, the energy necessary
to ensure the standard operation of the connected devices is drawn from the grid.
If the energy generated exceeds that required by property demands, your electrical network operator may
allow the difference to be directly injected into the grid and become available to other users. Energy injected
into the grid can be measured by electricity network operators as either gross (everything generated) or nett
(excess generated). Injected energy may or may not be purchased by the local electrical network operator
according to national and local standards, and regulations.
All Solahart PV Systems are suitable for connection to the internet, and we recommend that the system be
connected. The advantages of connecting your system to the internet include:
Systems can be monitored over a webpage or using an app on your phone (depends on phone
compatibility).
System performance, error codes and earth fault alarms can be accessed remotely.
Please contact your dealer for your monitoring options.

ABOUT YOUR PV SYSTEM
5
SYSTEM OVERVIEW
A photovoltaic module is composed of many photovoltaic cells assembled on the same frame.
A string is composed of a certain number of modules electrically connected in series.
An array is composed of one or more strings connected in parallel.
The inverter converts direct current produced by the array into alternating current.
The PV Array D.C. Isolators provide a means for isolating the array.
The Inverter A.C. Isolator provides a method of isolating the PV System from the electrical distribution
grid. It may also protect the inverter from excess AC current.

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ELECTRICAL SAFETY
SAFETY REQUIREMENTS
The voltages and currents produced by a single module or modules connected in series (voltages are added
together) or in parallel (currents are added together) can be dangerous.
Note: Only qualified personnel should perform work on photovoltaic systems.
UNIQUE HAZARDS OF DC ELECTRICITY
PV modules generate DC electricity as soon as they are exposed to sunlight. Once the current is flowing,
breaking or opening a connection (e.g. disconnecting a DC cable from the inverter) can cause a DC electrical
arc. Unlike arcs occurring in conventional low voltage AC wiring, DC arcs are not self-extinguishing. They are
a potentially lethal burn and fire hazard, capable of creating high temperatures that can destroy contacts and
connectors.
EARTH FAULTS
Normally, the DC circuitry of the PV system is insulated from earth. An earth fault is a system fault where a
short circuit is formed between the DC circuitry of the PV system and earth. As the PV system owner, please
be aware of the current method of communication of earth faults on your system.
Solahart inverters are able to communicate an earth fault in three different ways:
Inverter display
Inverter built-in audible alarm
External alarm –Email Alert
External alarm –Audible or Visual Alarm
ACTIONS TO UNDERTAKE IN THE EVENT OF AN EARTH FAULT ALARM
1. Limit access to all parts of the PV system
2. Contact Solahart Service on 1800 638 011 or your nearest Solahart dealer.

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OPERATING PROCEDURES
TO TURN PV SYSTEM ON
1. Turn ON PV Array D.C. Isolator(s), Battery D.C. isolator (where Installed) and Inverter DC Safety Switch
(for Inverter Models with DC Safety Unit).
2. Turn ON Backup A.C. Main Switch (where Installed).
3. Turn ON Main Switch (Inverter Supply) at AC Switchboard and Inverter A.C. isolator at Inverter (where
Installed).
TO TURN PV SYSTEM OFF
1. Turn OFF Main Switch (Inverter Supply) at AC Switchboard and Inverter A.C. Isolator at Inverter (where
Installed).
2. Turn OFF Backup A.C. Main Switch (where Installed).
3. Turn OFF PV Array D.C. Isolator(s) and Battery D.C. Isolator (where Installed).
Warning: Depending upon the system there may be more than one PV Array D.C. Isolator.
Warning: To effectively isolate the wiring between the AC isolator and switchboard, the Main Switch
(Inverter Supply) located in the switchboard must also be in the off position.
Warning: PV array D.C. isolators do not de-energise the PV array and array cabling.

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PERIODIC MAINTENANCE
GENERAL
Due to the safety concerns involved with working at heights and working with electricity, we recommend the
householder follow the maintenance schedule provided below. Other maintenance should be performed by a
suitably qualified person, such as a Clean Energy Council (CEC) accredited installer.
Modules supplied by Solahart have been designed for easy maintenance. Normal rainfall should naturally
clean the modules. The need for cleaning will vary with the location of the installation, amount of rainfall,
pollution and inclination of the modules.
RECOMMENDED MAINTENANCE SCHEDULE
Maintenance Action
Frequency
Remarks
Under daylight conditions check that your
inverter is operating correctly (refer to the
Inverter manual for details).
If your inverter is equipped with a
display screen, error messages
appearing on the screen indicate
system malfunctioning.
If your inverter has no display screen,
refer to the table below for LED signal
explanation.
Weekly
If not operating correctly, contact your Solahart
dealer.
If you have an internet connected system,
log in to your inverter manufacturer’s web
portal and check that your system is
operating, data has been logged and
communication has been maintained.
Ensure that the contact details of the PV
system owner or responsible officer are up
to date to ensure that inverter fault
notifications are delivered.
Monthly
If you are unable to log in or your system is not
operating correctly, contact your Solahart
dealer.
Visual inspection of PV system
components from ground level, to check
for:
Accumulation of debris around
components.
Shading of the array.
Visible damage to any components.
Cleanliness of PV modules.
Quarterly
Gently remove debris from components that
are safely accessible from ground level.
Trim trees, if required.
To optimize electrical output, it is
recommended that the modules are cleaned
when dirt can be seen on the glass surface.
Please contact your Solahart dealer to arrange
module cleaning.
Contact a suitably qualified person, such as
a CEC accredited installer, to inspect the
system.
Yearly
This inspection can be arranged through your
Solahart dealer, and should ensure that:
Inverter’s ventilation filters and fans are
cleaned.
All fastenings are tight, secure and free
of corrosion.
All cable connections are tight, secure
and free of corrosion.
Cables are not damaged in any way.
Earthing of the modules and module rails
is satisfactory.
Electrical characteristics are within
specification.

PERIODIC MAINTENANCE
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The AC and DC isolator/circuit breakers
function correctly.
SB 1.5/2.5-1 VL-40 and SB3.0/4.0/5.0-1AV-40 inverters do not include display screens, LED indications are
explained in the table below:
LED
Status
Explanation
Green
Flashing
(2 seconds on, 2 seconds off)
Waiting for connection conditions.
Glowing
Operating normally.
Red
Glowing
Error (Contact your Solahart Dealer)
Blue
Flashing slowly for 1 minute
Communication connection is being
established.
Glowing
Communication active.

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ENGINEERING CERTIFICATION

ENGINEERING CERTIFICATION
11

ENGINEERING CERTIFICATION
12

ENGINEERING CERTIFICATION
13

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SOLAHART PV SYSTEM WARRANTY - AUSTRALIA ONLY
IMPORTANT NOTE: This Limited Warranty covers a range of systems, products and
components. This Warranty only applies in respect of the specific items you have purchased
and which are delivered to you in conjunction with this hard copy Warranty document.
Your new PV System comprises a PV Module, an Inverter, a racking system and balance of system
components (together the PV System). Alternatively, you may add components sourced from Solahart to your
existing PV System and associated products.
The PV System and any other components supplied by Solahart (collectively, the ‘Products’) are covered by
a warranty given by Solahart Industries Pty Ltd ABN 45 064 945 848 of 1 Alan Street, Rydalmere NSW 2116
(Solahart). The terms of your warranty are set out below. This warranty consists of a number of parts (not all
of which will apply, depending on the Products you have purchased):
A. The specific warranty terms for Modules supplied by Solahart;
B. The specific warranty terms for Inverters –SMA and ABB;
C. The specific warranty terms for SolarEdge Inverters and associated SolarEdge products;
D. The specific warranty terms for the racking system;
E. The specific warranty terms for the balance of the system;
F. The specific warranty terms for the labour; and
G. General terms which apply to all of the above.
This Limited Warranty is valid in Australia for all Products sold after 17 March 2016. If a subsequent version
of this warranty is published, the terms of that warranty will apply to Products manufactured after the date
specified in the subsequent version.
Solahart issues the following voluntary warranty to:
1. The end-user who purchased the System in Australia and put the System into use for the first time (the
‘Original End-User’); and
2. In the case of SolarEdge Products only, any owner of the Product subsequent to the Original End-User
who provides proof of title transfer, provided that the Product has never been relocated from its original
installation location without the express written consent of Solahart.
This warranty is in addition to any rights and remedies that you may have under the Australian Consumer Law.
Solahart offers national service through its Dealer network. Solahart will repair or replace parts subject to the
terms of this Limited Warranty. Solahart, in addition can provide preventative maintenance and advice on the
operation of the PV System. You can contact Solahart on 1800 638 011 to arrange a service call or to find out
details about this warranty.
Notification of a claim under this Limited Warranty must be given without undue delay after detection of the
defect and prior to the expiration of the applicable Warranty Period and in accordance with the procedure set
out below.
PART A - MODULES
Warranty coverage for the Module
Subject to the terms and conditions of this Limited Warranty, Solahart warrants that the Modules:
1. Are free from defects in material and workmanship for a period of (10) years after the date of installation
of the Module (the ‘Module Warranty Period’) if installed and used in accordance with the installation
instructions set out in the Solahart Owner’s Guide and Installation Instructions – PV Systems which
accompanies the Module, and with all relevant statutory and local requirements in the State or Territory
in which the Module is installed.

SOLAHART PV SYSTEM WARRANTY - AUSTRALIA ONLY
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2. Will remain safe and operational if cable and connector plugs are installed professionally and are not
permanently positioned in water; provided however, that damage to the cable caused by abrasion on a
rough surface due to insufficient fixing or to unprotected running of the cable over sharp edges is excluded.
Damage caused by animals is also excluded.
3. Will not experience freezing up of the aluminium frames if installed correctly.
The outer appearance of the Module, including scratches, stains, rust, mould, discoloration and other signs of
normal wear and tear, which occurred after delivery or installation, do not constitute defects, provided the
functionality of the Module is not affected. Glass breakage constitutes a defect only if not caused by any
external influence.
If a defect (as described above) occurs during the Module Warranty Period materially affecting the functionality
of the Module, Solahart will, at its sole option:
1. Repair the defective Module;
2. Replace the Module with an equivalent product; or
3. Refund the original purchase price for the Module as determined by Solahart.
Warranty Terms, Limitations and Exclusions
This Limited Warranty applies to the original Module and to any approved replacement parts and is not
transferable by the Original End-User, except to the subsequent owner of the property at which the original PV
System was installed and remains installed, provided that this PV System has not been altered in any way or
moved from the structure or property at which it was originally installed.
There are manyfactors that affect the output of your Module. Solahart does not warrant a specific power output
for your Modules. All modules degrade over time and power output is subject to many variables including the
age of the Module.
PART B –INVERTERS –SMA AND ABB
Warranty coverage for SMA and ABB Inverters
Solahart warrants that the Inverter, when located at its original installation, will operate in accordance with its
specifications in the Solahart's Owner’s Guide and Installation Instructions for a period of five (5) years from
the date of installation of the inverter. If the Inverter fails to operate in accordance with its specifications and
this materially affects the usability of the Inverter, Solahart will, at its sole option:
1. Repair the Inverter;
2. Provide a replacement Inverter swapped; or
3. Refund the original purchase price for the Inverter as determined by Solahart.
PART C –INVERTERS AND ASSOCIATED COMPONENTS –SOLAREDGE
(In this Part D, a reference to “Products” is to the SolarEdge Products as described below).
Warranty coverage for SolarEdge Inverter
Subject to the terms and conditions of this Limited Warranty, Solahart provides a warranty against defects in
workmanship and materials in relation to the SolarEdge Inverter, when located at its original installation, for a
period of ten (10) years commencing on the earlier of:
1. 4 months from the date the Inverter is shipped from the manufacturer; and
2. The date of installation of the Inverter.
Warranty coverage for StorEdge Interface
Subject to the terms and conditions of this Limited Warranty, Solahart provides a warranty against defects in
workmanship and materials in relation to the StorEdge Interface for a period of ten (10) years commencing on
the earlier of:
1. 4 months from the date the Interface is shipped from the manufacturer; and
2. The date of installation of the Interface.

SOLAHART PV SYSTEM WARRANTY - AUSTRALIA ONLY
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Warranty coverage for Power Optimizers
Subject to the terms and conditions of this Limited Warranty, Solahart provides a warranty against defects in
workmanship and materials in relation to the Power Optimizers for a period of ten (10) years commencing on
the earlier of:
1. 4 months from the date the Power Optimizers are shipped from the manufacturer; and
2. The date of installation of the Power Optimizers.
For all Power Optimizers with a part number ending in C, this warranty does not apply to the input connector.
Warranty coverage for Power Meter
Subject to the terms and conditions of this Limited Warranty, Solahart provides a warranty against defects in
workmanship and materials in relation to the Power Meter for a period of five (5) years commencing on the
earlier of:
1. 4 months from the date the Power Meter is shipped from the manufacturer; and
2. The date of installation of the Power Meter.
Remedies
If Solahart determines that a reported defect in relation to a Product is eligible for coverage under this Limited
Warranty (including retention capacity), Solahart will, at its sole option:
1. Repair the defective Product;
2. Issue a credit note for the defective Product in an amount up to its actual value at the time buyer notifies
Solahart of the defect, as determined by Solahart, for use toward the purchase of a new Product; or
3. Provide the buyer with replacement units for the Product.
Exclusions
The Limited Warranty does not apply to components which are separate from the Products, ancillary
equipment and consumables, such as, for example, cables, fuses, wires and connectors.
Beneficiary of Limited Warranty
The Limited Warranty only applies to the buyer who purchased the Products from Solahart, for use in
accordance with their intended purpose (‘Original Buyer’). The Limited Warranty may be transferred from the
Original Buyer to any assignee, and will remain in effect for the time period remaining under the above
Warranty Periods, provided that the Products are not moved outside their original country of installation and
any reinstallation is done in accordance with the installation directions and use guidelines accompanying the
Products.
PART D –THE RACKING SYSTEM
Warranty coverage for the Racking System
Solahart warrants that the racking system supplied with the PV System shall be free from defects in material
and workmanship for a period of five (5) years from the date of installation.
This Warranty shall be void if installation of the racking system is not performed in accordance with the Owner’s
Guide and Installation Instructions, or if the racking system has been modified, repaired, or reworked in a
manner not previously authorized by Solahart in writing. If within the specified Warranty period the racking
system shall be reasonably proven to be defective, then Solahart shall repair or replace the defective
component(s) at Solahart’s sole discretion. Such repair or replacement shall completely satisfy and discharge
all of Solahart’s liability with respect to this Limited Warranty.
PART E - BALANCE OF THE SYSTEM
Warranty coverage for the balance of the system
The balance of the PV System (BOS) consists of PV module cabling, circuit breakers, isolators, enclosures
and labels. Solahart warrants that the BOS supplied by it will operate in accordance with its specifications in
the Owner’s Guide and Installation Instructions for a period of five (5) years from the date of installation of the
BOS. If the BOS fails to operate in accordance with its specifications and this materially affects the usability of
the BOS, Solahart will, at its sole option, repair or replace the defective component.

SOLAHART PV SYSTEM WARRANTY - AUSTRALIA ONLY
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PART F - LABOUR WARRANTY
Warranty coverage for labour –PV System
In addition to the above coverage, Solahart provides you with 5 years of coverage, from the date of installation,
for all labour costs involved with inspection by Solahart, removal or installation of warranted parts or
components by Solahart of your PV System. Other than this 5 years coverage, this Warranty does not cover,
nor will Solahart reimburse, any on-site labor or other costs incurred in connection with the inspection, de-
installation or removal of defective parts or components, or the re-installation of replaced or repaired parts or
components for your PV System.
Warranty coverage for labour - SolarEdge Products
If Solahart determines that a reported defect in relation to a SolarEdge Product is eligible for coverage under
this Limited Warranty and Solahart decides to repair the Product or part(s), warranty coverage includes labour
and material costs necessarily incurred to correct the Product defect; and where Solahart decides to replace
the Product or part(s) to which the Limited Warranty applies, warranty coverage includes the cost of the
replacement of the Product or part(s). All other costs will be borne by you.
PART G - GENERAL TERMS
Back-up if sole or dominant power supply
If the PV System is to be the sole or dominant power supply for your business or application, you should ensure
that you have back up redundancy if the PV System were to become inoperable for any reason. We suggest
that you seek advice from your electrician or qualified professional about your needs and build backup
redundancy into your electricity supply system.
Application of this warranty
This warranty requires the Products to be installed according to the latest safety, installation and operation
instructions provided by Solahart and with all relevant statutory and local requirements in the State or Territory
in which the Products are installed, and does not apply to defects, damage, malfunction, power output or
service failures which have been caused by:
1. Storage, installation, commissioning, repair, modifications, alterations, attachments or movement to or of
the Product or otherwise without the prior written consent of Solahart;
2. Abuse, misuse or abnormal use, accident, negligent acts, power failures or surges, force majeure events
including but not limited to lightning, fire, flood, hail, extreme cold weather, or any other natural disaster,
any other force majeure event, pest damage, accidental breakage, actions of third parties, and any other
events or accidents outside Solahart’s control and/or not arising under normal operating conditions;
3. Operating the Product in an unintended environment or under incorrect safety or protection conditions;
4. Failure to install, operate and/or maintain the Product in accordance with the applicable Solahart Owner’s
Guide and Installation Instructions;
5. Transport damage;
6. Wear and tear from adverse conditions including corrosive atmospheric conditions e.g. salt, ocean spray,
dust storm or other weather damage;
7. Cosmetic defects;
8. Any improper attachment, installation or application of the Product, and in respect of the PV System, any
insufficient framing if the PV System is a frameless module;
9. Any attempt to extend or reduce the life of the Product, whether by physical means, programming or
otherwise, without the prior written consent of Solahart;
10. Removal and reinstallation at a location other than the original installation location, without the prior written
consent of Solahart;
11. Insufficient ventilation of the Product;
12. Failure to observe the applicable safety regulations; or any factor identified in the applicable Solahart
Owner’s Guide and Installation Instructions; or
13. Ignoring safety warnings and instructions contained in all documents relevant to the applicable Product.

SOLAHART PV SYSTEM WARRANTY - AUSTRALIA ONLY
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If your claim relates to a failure to operate in accordance with the Solahart Owner’s Guide and Installation
Instructions as a result of one of the factors listed above, Solahart may charge you at its standard rates for its
time and materials related to your claim.
Without limiting the above exclusions:
1. In relation to SolarEdge Products, the Warranty does not cover: (a) Products which are installed or
operated not in strict accordance with the accompanying instruction documentation, including without
limitation, not ensuring sufficient ventilation for the Product as described in the applicable installation
guide; (b) Products which are opened, modified or disassembled in any way without Solahart’s prior written
consent; (c) Products which are used in combination with equipment, items or materials not permitted in
the instruction documentation or in violation of local codes and standards; or (d) cosmetic or superficial
defects, dents, marks or scratches which do not influence the proper functioning of the Products.
Location and positioning
Where the Product is installed outside the boundaries of a metropolitan area (as defined by Solahart) or further
than 25 km from a regional Solahart Dealer, the cost of transport, insurance and travelling costs to the nearest
Solahart Dealer shall be the owner’s responsibility. Where the Product is installed in a position that does not
allow safe, ready access, the cost of accessing the site safely, including the cost of additional materials
handling and/or safety equipment, shall be the owner’s responsibility.
Replacements
Solahart may use new, used, remanufactured or refurbished parts or products when repairing or replacing any
Product under this Limited Warranty. Any exchanged or replaced parts or Products will become the property
of Solahart. Goods presented for repair may be replaced by refurbished goods of the same type rather than
being repaired.
If the Product is repaired or replaced under this Warranty, the remainder of the applicable Warranty Period will
apply to the repaired or replaced Product and the repaired or replaced Product or parts will not carry a new
Solahart Warranty. The Warranty Periods set out above will not be extended in any way in the event of a
replacement or repair of a Product, but this does not affect any rights you may have under the Australian
Consumer Law in relation to the replaced or repaired Product (see the section below entitled “The Australian
Consumer Law” for further details).
Limitation of this warranty
This Limited Warranty is provided voluntarily and free of charge and does not constitute an independent
guarantee promise. Therefore, if any defect materially affects the functionality of any Product, the remedies
under this Warranty are limited exclusively to the remedies set out above in the warranty cases specified
herein.
Subject to any statutory provisions to the contrary, Solahart assumes no warranties, express or implied, written
or oral, other than the warranties made herein and specifically disclaims all other warranties, merchantability
or fitness for a particular purpose and Solahart excludes all liabilities for any special, incidental, indirect,
consequential or punitive damages arising from or in connection with the use or loss of use of the Product to
perform as warranted, regardless of the form of action and regardless of whether a party has been informed
of or otherwise might have anticipated the possibility of such damages; including but not limited to damages
for loss of power, lost profits or savings nor expenses arising from third-party claims. This does not apply to
the extent Solahart is liable under applicable mandatory laws.
If you require a call out and we find that the fault is not covered by Solahart's warranty, you are responsible for
our standard call out charge. If you wish to have the relevant component repaired or replaced by Solahart that
service will be at your cost.
Entitlement to claim under this warranty
To be entitled to make a claim under this warranty you need to:
1. Provide proof of purchase documentation and be the owner of the Product or have the consent of the
owner to act on their behalf.
2. Contact your Solahart dealer without undue delay after detection of the defect and, in any event, within
the applicable Warranty Period.

SOLAHART PV SYSTEM WARRANTY - AUSTRALIA ONLY
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You are not entitled to make a claim under this warranty if the relevant Product:
1. Does not have its original serial numbers and type plate or numbers are illegible; or
2. Is not installed in Australia.
Warranty claim procedure
If you wish to make a claim under this warranty, you need to:
1. Contact your Solahart dealer, provide proof of purchase (and in the case of a SolarEdge Product, any
subsequent transfers of ownership of the Product) and owner’s details, address of the Product, a contact
number and date of installation of the Product, the serial number of the Product, and a description of the
alleged defect(s).
2. Solahart will arrange for the Product to be tested and assessed. Solahart will inform you whether this will
occur on-site or whether the Product must be sent elsewhere for testing and assessment.
3. If Solahart determines in its sole discretion that you have a valid warranty claim, Solahart will organise for
the repair or replacement of the Product or any component in accordance with this warranty.
Any expenses incurred in the making of a claim under this Warranty will be borne by you.
Before any SolarEdge Product is returned to Solahart, an RMA (Return Merchandise Authorization) number is
required and will be provided to you by Solahart along with any additional instructions.
The Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major failure.

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Solahart Industries Pty Ltd (A.B.N. 45064945848)
Registered Office
1 Alan Street (PO Box 7508, Silverwater, 2128)
Rydalmere New South Wales 2116
Australia
For SERVICE Telephone - 1800 638 011
or your nearest Solahart Dealer
For Sales Telephone - 1300 769 475
or your nearest Solahart Dealer
www.solahart.com.au
Revision Date 2017 October 122232E