Solatube HSE User manual

For the most current Installaon Instrucons, please visit www.solatube.com/instrucons
Solatube Internaonal, Inc. | 2210 Oak Ridge Way | Vista, CA 92081-8341 | www.solatube.com | T: 888.SOLATUBE
© 2020 Solatube Internaonal, Inc. Part No. 951845 v1.1
1
Solatube® HSE Skylight
Remote Control User Manual
Page
Remote Control Descripon 2
Remote Control Structure and Preparaon 3
Control 3
Remote Control Menu Descripon 4
Add Device (Quick Start)
Pair Remote to Skylight 5
Assign Remote As Secondary
(Mirror / Clone Remote & Copy Group) 6—7
Remove Device From Network—Unpair Remote from
Skylight 8
Reset Remote Control—Erase Memory from Remote 9
Addional Informaon—Informaon Codes 10
Troubleshoong 11—12
Note 13

For the most current Installaon Instrucons, please visit www.solatube.com/instrucons
Solatube Internaonal, Inc. | 2210 Oak Ridge Way | Vista, CA 92081-8341 | www.solatube.com | T: 888.SOLATUBE
© 2020 Solatube Internaonal, Inc. Part No. 951845 v1.1
2
Congratulaons on the purchase of your new Solatube HSE Series Operable Skylight.
To ensure proper funcon of your new Solatube HSE Series Operable Skylight, please read this User Manual.
REMOTE CONTROL DESCRIPTION
The Solatube HSE Operable Skylight Remote Control is designed to control devices compable with the Z-Wave plaorm of
technologies for smart home capabilies. The remote control enables you to operate up to 12 devices in each of the 12 groups
(a total of 144 devices). The currently selected group is marked with the appropriate number on the remote’s screen.
The Z-Wave network features division into PRIMARY and SECONDARY remote controls.
Remote Control
Remote Control Wall Mount
Wall Anchors
PRIMARY remote control—used to operate devices. It can add and remove devices. Only one PRIMARY remote control can be
in one network.
SECONDARY remote control—used only to operate devices. Many SECONDARY remote controls can be in one network.
Please note: these remotes must be associated with the primary remote. Only the primary remote can be paired directly to a
skylight.
SPECIFICATIONS
Power Supply: 2 x 1.5v AAA
Reach: Up to 20m in a building
Working Temperature: 0-40° C (32-104°F)
Dimensions: 125/48/16 mm
Radio Protocol: Z-Wave
Frequency: EU-868, 42 MHz
AS/NZ—921, 42 MHz
RU—869 MHz
(Depending on version)

For the most current Installaon Instrucons, please visit www.solatube.com/instrucons
Solatube Internaonal, Inc. | 2210 Oak Ridge Way | Vista, CA 92081-8341 | www.solatube.com | T: 888.SOLATUBE
© 2020 Solatube Internaonal, Inc. Part No. 951845 v1.1
3
Remote Control Structure
Display
1
2
5
4
6
3
SHORT press of the control (less
than half sec.) causes the acon to
reach end posion.
1
LONG press of the control (longer
than half sec.) causes the acon
unl releasing the buon.
2
Pressing STOP buon stops the
acon
3
Navigaon, Control Buon—UP
Navigaon Buon—RIGHT
Stop, Accept Buon—STOP
Navigaon, Control Buon—DOWN
Navigaon Buon—LEFT
Remote Control Preparaon
1. Slide down back cover of remote to remove
baery cover.
2. Remove plasc baery protector
3. To replace baery cover, slide cover up and click
into place.
Control
Control Modes
Device Control
Controlling devices using the Solatube remote control
consists in controlling selected group of devices. If you
want to control devices independently, they must be
assigned to separate groups.
Using LEFT/
RIGHT buons
select the group
you want to
control (only
acve groups).
Using UP/Down
buons control
device or
devices.
Stop the acon
by using the
STOP buon.
8 8
8 8 8 8 881 1 8 8
-
- -
-

For the most current Installaon Instrucons, please visit www.solatube.com/instrucons
Solatube Internaonal, Inc. | 2210 Oak Ridge Way | Vista, CA 92081-8341 | www.solatube.com | T: 888.SOLATUBE
© 2020 Solatube Internaonal, Inc. Part No. 951845 v1.1
4
The Solatube remote control is equipped with a hidden screen located under the front of the housing. This makes it easy to nd
the funcon that you are interested in. Abbreviaons displayed on the screen are described below.
Remote Control Menu Descripon
Holding Stop + Up Buon for 3 Seconds
Quick Start / Adding Device (Quick Start)—
Adding devices both to network and group.
Associate / Adding Devices to Group.
Include / Adding Device to Network.
Copy Group—
Copying groups to other remote controls in the same network.
Assign A Route / Associang Devices—
Control signal is sent between associated devices.
Listening Mode—
Enables remote conguraon of the remote control from another controller.
Back to Previous Screen.
Holding Stop + Down Buon for 3 Seconds
Learn Mode—
Enables to add the remote control to the network as Secondary.
Delete Mode / Removing Devices from Group
Delete Group / Removing Group—
Removes the enre selected group.
Exclude / Removing Device from Network.
Default / Reseng Remote Control—
Resets seng of the remote control and removes informaon about devices and network.
Back to Previous Screen.

For the most current Installaon Instrucons, please visit www.solatube.com/instrucons
Solatube Internaonal, Inc. | 2210 Oak Ridge Way | Vista, CA 92081-8341 | www.solatube.com | T: 888.SOLATUBE
© 2020 Solatube Internaonal, Inc. Part No. 951845 v1.1
5
Add Device (Quick Start)
This funcon allows you to pair a remote to a skylight.
You can add mulple skylights to one remote by repeang this step for each skylight.
Each skylight can be added to one group or separate groups (i.e. group 1 can operate all skylights by selecng group 1 and
repeang these steps, or each skylight can be added to individual groups by repeang these steps and selecng a new group (2,
3, 4…) for each skylight being added).
Hold simultaneously the UP and
STOP buons unl the remote
enters conguraon mode.
8 89 5
Using UP / DOWN buons
select marked posion.
8 89 5
Using LEFT / RIGHT
buons select group to
which you want to assign
the device (e.g. 1)
8 81
Accept by pressing STOP buon.
8 8
Display will begin to count down.
Press “P” buon on skylight
being added within 12 seconds
of countdown.
8 8
1 21
Procedure performed correctly.
Blue backlight ashes once.
8 8
Error. Red backlight ashes 3
mes. Repeat procedure or see
page 11, point 1 or 2.
8 8
1
1 e . 8 8e 7
..

For the most current Installaon Instrucons, please visit www.solatube.com/instrucons
Solatube Internaonal, Inc. | 2210 Oak Ridge Way | Vista, CA 92081-8341 | www.solatube.com | T: 888.SOLATUBE
© 2020 Solatube Internaonal, Inc. Part No. 951845 v1.1
6
Secondary
This funcon allows you to assign a second remote control as a SECONDARY. This allows you to use two remote controls to
operate skylights. Follow these steps if you want a secondary remote to do the same as the primary remote.
PLEASE NOTE: You must rst unpair the secondary remote from the skylight (Page 8) and then erase memory from the
secondary remote (Page 9) before performing the steps on this page.
Assign Remote As Secondary (Mirror / Clone Remote) and Copy Group
Using UP / DOWN buons
select the marked posions.
8 8
Hold simultaneously STOP
and DOWN buons unl
you enter conguraon
mode.
8 8
Procedure performed correctly. Blue backlight
ashes once on Primary and Secondary remote
controls.
8 8
1
Accept by pressing STOP
buon.
Display will begin to count
down. Within 30 seconds
complete the following steps
on the Primary remote (Add
DEVICE TO NETWORK)
8 8
3 0
l l
Secondary Secondary Secondary
8 8
l
Primary
Hold simultaneously the
UP and STOP buons
unl the remote enters
conguraon mode.
8 81
Using UP / DOWN buons
select marked posion.
8 8
Accept by pressing STOP
buon.
Display will begin to count
down.
8 8
1 2
The Secondary remote has now learned the Primary remote control.
It is now necessary to copy the group from the Primary remote
control to the Secondary remote.
Please proceed to next page (Page 7 Copy Group) to complete
Cloning process.
1 8 81
Primary Primary Primary Primary
8 8
1
Secondary

For the most current Installaon Instrucons, please visit www.solatube.com/instrucons
Solatube Internaonal, Inc. | 2210 Oak Ridge Way | Vista, CA 92081-8341 | www.solatube.com | T: 888.SOLATUBE
© 2020 Solatube Internaonal, Inc. Part No. 951845 v1.1
7
This funcon allows you to assign a second remote control as a SECONDARY. This allows you to use two remote controls to
operate skylights. Follow this step if you want a secondary remote to do the same as the primary remote.
Assign Remote As Secondary (Mirror / Clone Remote) and Copy Group Connued
Using LEFT / RIGHT buons
select a target group.
8 8
1
Hold simultaneously UP and
STOP buons unl you enter
conguraon mode.
8 8
c
Using UP / DOWN
buons select marked
posion.
8 8c
Using LEFT / RIGHT
buons select group
which you want to
remove (e.g. 1).
8 81 g g
Accept by pressing
STOP buon.
8 8
1
Display will begin to count down.
Within 12 seconds run LISTENING
MODE on the Secondary remote
control.
8 8
1 2
Primary Primary Primary Primary
Primary Primary
The remote control enters Listening
Mode. Blue LEDs ash sequenally,
Clockwise. The remote control remains
in the Listening Mode for 30 seconds
aer the data transmission.
8 8
Accept by pressing STOP buon.
8 8
Hold simultaneously STOP
and UP buons unl you
enter conguraon mode.
8 8l
Using UP and DOWN
buons select marked
posion.
8 8l 1
1
l 1 l 1
Secondary Secondary
Secondary Secondary
The Secondary remote has now Copied the
selected Group from the Primary remote
control and will operate the skylight(s).

For the most current Installaon Instrucons, please visit www.solatube.com/instrucons
Solatube Internaonal, Inc. | 2210 Oak Ridge Way | Vista, CA 92081-8341 | www.solatube.com | T: 888.SOLATUBE
© 2020 Solatube Internaonal, Inc. Part No. 951845 v1.1
8
This step allows a remote to be removed from a skylight memory.
Remove Device From Network
Unpair Remote From Skylight
Using UP / DOWN buons select
the marked posions.
8 8
e
Hold simultaneously STOP and
DOWN Buons unl you enter
conguraon mode.
8 8
Procedure performed correctly.
Blue backlight ashes once.
8 8
1
l
Accept by pressing STOP buon.
8 8
Display will begin to count down.
Within 12 seconds press the “P”
buon of the skylight being
unpaired.
8 8
1 2
Error. Red backlight ashes 3
mes. Repeat procedure or see
page 12, point 5.
8 8
1
e . 8 8e 7
..
e l
e l

For the most current Installaon Instrucons, please visit www.solatube.com/instrucons
Solatube Internaonal, Inc. | 2210 Oak Ridge Way | Vista, CA 92081-8341 | www.solatube.com | T: 888.SOLATUBE
© 2020 Solatube Internaonal, Inc. Part No. 951845 v1.1
9
Removes all informaon from remote.
Reset Remote Control
Erase Memory from Remote
Procedure performed correctly.
Blue backlight ashes once.
8 8
0
Accept by pressing STOP buon.
8 8
Hold simultaneously STOP and
DOWN buons unl you enter
conguraon mode.
8 8
p
f
Using UP and DOWN
buons select marked
posion.
8 8
p
f
p
f

For the most current Installaon Instrucons, please visit www.solatube.com/instrucons
Solatube Internaonal, Inc. | 2210 Oak Ridge Way | Vista, CA 92081-8341 | www.solatube.com | T: 888.SOLATUBE
© 2020 Solatube Internaonal, Inc. Part No. 951845 v1.1
10
*1—Programming Mode
Programming mode is reached by pressing programming buon on the device being added / removed. Solatube products have
programming buons marked with “P” leer.
Addional Informaon
Informaon Codes
No reach, programming buon not pressed or a dierent primary remote has already been paired to this
device.
Low remote control baery level.
Exit menu automacally.
Stop procedure (using stop buon).
Group to which the device is to be added is full.
The baery level cannot be checked if more than one device is in the group. The device does not have
baeries.
Group is empty.
WARNING STATUS: Low baery level. Aer pressing any buon, that is aer waking up the remote control,
the symbol lights for 2 seconds. The device can sll be controlled.
CRITICAL STATUS: Crical low baery level. The symbol lights for 2 seconds. In addion, red backlight ash-
es quickly for 2 seconds. The device cannot be controlled.

For the most current Installaon Instrucons, please visit www.solatube.com/instrucons
Solatube Internaonal, Inc. | 2210 Oak Ridge Way | Vista, CA 92081-8341 | www.solatube.com | T: 888.SOLATUBE
© 2020 Solatube Internaonal, Inc. Part No. 951845 v1.1
11
1. Device cannot be added to Z-Wave network.
Troubleshoong
Cause Soluon
Device is added to other Z-Wave network.
Programming buon is not pressed.
Too long waing for pressing programming buon on the
device.
Controller is assigned to the network as SECONDARY. Only PRIMARY controller can add and remove devices.
Press programming buon in me no longer than 12 seconds.
Press programming buon for 2 seconds.
Removing Device From Network (page 8).
2. Device cannot be removed from the network.
Cause Soluon
Group is full (dot at group number, e.g. “1.”).
Programming buon is not pressed.
Too long waing for pressing programming buon on the
device. Press programming buon in me no longer than 12 seconds.
Press programming buon for 2 seconds.
Add device to another group.
3. Device cannot be removed from the group.
Cause Soluon
Programming buon is not pressed.
Too long waing for pressing programming buon on the
device. Press programming buon in me no longer than 12 seconds.
Press programming buon for 2 seconds.
4. Group cannot be copied.
Cause Soluon
Too long waing me for running LEARNING MODE on the
target controller.
Run LEARNING MODE on the target controller no longer than
12 seconds.

For the most current Installaon Instrucons, please visit www.solatube.com/instrucons
Solatube Internaonal, Inc. | 2210 Oak Ridge Way | Vista, CA 92081-8341 | www.solatube.com | T: 888.SOLATUBE
© 2020 Solatube Internaonal, Inc. Part No. 951845 v1.1
12
5. Device cannot be removed from the network.
Cause Soluon
Controller is assigned to the network as SECONDARY.
Programming buon is not pressed.
Too long waing me for pressing programming buon on
the device.
Press programming buon in me no longer than 12 seconds.
Press programming buon for 2 seconds.
Only PRIMARY controller can add and remove devices.
Troubleshoong
6. ZRH12 remote control cannot be added as SECONDARY.
Cause Soluon
The controller being added is assigned to other Z-Wave
network.
Too long waing me for ADD DEVICE funcon on PRIMARY
controller.
Run ADD DEVICE funcon on PRIMARY controller in me no
longer than 12 seconds.
Restore controller being added to factory sengs.
7. Device cannot be associated.
Cause Soluon
Devices cannot be associated in reverse order.
Too long waing me for pressing programming buon on
the device. Press programming buon for no longer than 99 seconds.
Repeat the procedure while maintaining the correct order of
adding devices.
8. Problems with reach.
Cause Soluon
Distance between device is too far or no power.
Check whether the device that you want to control is
properly connected to the power source. This can be done by
using manual control buon.

Solatube Internaonal, Inc.,
2210 Oak Ridge Way, Vista CA 92081-8341
Phone [phone] • Fax [phone]
www.solatube.com Part No. 951845 v1.1
Notes