Cochlear CR310 User manual

Cochlear™
Remote Control
User Guide
CR310
FR-CA

Contents
Cochlear™ Remote Control User Guide 1
Mando a distancia básico Cochlear™
Guía de usuario 36
FR-CA
Télécommande Cochlear™ Mode
d’emploi 71

Symbols used in this guide
Note
Important information or advice.
Tip
Time saving hint.
Caution (no harm)
Special care to be taken to ensure safety and effectiveness.
Could cause damage to equipment.
Warning (harmful)
Potential safety hazards and serious adverse reactions.
Could cause harm to person.

1CR310 Remote Control User Guide
Contents
Power
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Change the battery . . . . . . . . . . . . . . . . . . . 4
Use
Turn on . . . . . . . . . . . . . . . . . . . . . . . . . 6
Turn off . . . . . . . . . . . . . . . . . . . . . . . . . 7
Out of range . . . . . . . . . . . . . . . . . . . . . . 7
Pair . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Change programs . . . . . . . . . . . . . . . . . . . 12
Adjust volume or sensitivity . . . . . . . . . . . . . 14
Wireless accessories. . . . . . . . . . . . . . . . . . 15
Telecoil . . . . . . . . . . . . . . . . . . . . . . . . 16
FM accessory . . . . . . . . . . . . . . . . . . . . . 18
Travel . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Care
Clean . . . . . . . . . . . . . . . . . . . . . . . . . . 20
If your remote control gets wet . . . . . . . . . . . 20
Troubleshoot . . . . . . . . . . . . . . 22
Wrnings . . . . . . . . . . . . . . . . 24
Other information. . . . . . . . . . . 26

2CR310 Remote Control User Guide
About this guide
The Cochlear™CR310 Remote Control (remote) is a hand-held
device for controlling the commonly used functions of your
Cochlear™ Kanso® 2 Sound Processor (model number: CP1150),
Cochlear Nucleus®8 Sound Processor (model number: CP1110),
and Cochlear Nucleus®7 Sound Processor (model number:
CP1000).
The remote control allows you to:
• change programs
• turn volume or sensitivity (if available) up and down
• control audio streaming from True Wireless™Accessories
• turn telecoil on and off (Nucleus 8 and Nucleus 7 Sound
Processors only).
If you have two sound processors:
• two Kanso 2 Sound Processors (bilateral)
• two Nucleus 7 Sound Processors (bilateral)
• two Nucleus 8 Sound Processors (bilateral)
• a mix of a Kanso 2 Sound Processor, a Nucleus 8 Sound
Processor or a Nucleus 7 Sound Processor (mixed bilateral)
your remote control can communicate with both processors at
once.
This guide is intended for Cochlear implant recipients and their
carers using the Kanso 2 Sound Processor, Nucleus 8 Sound
Processor or the Nucleus 7 Sound Processor. For more
information, refer to your sound processor User Guide.
Note
Refer to the Warnings section for warnings and cautions
relating to the use of the remote control and batteries.

3CR310 Remote Control User Guide
CR310 Remote Control
Other indicators on your remote control
Low battery in
remote control Accessory on
Telecoil on
Next
program button
Previous
program button
Telecoil
button1
Program
Pin for
attaching
lanyard
On/Off
switch
Volume or
sensitivity up
button
Volume or
sensitivity down
button
Volume or
sensitivity
Processor(s)
paired
1 – For the Kanso 2 Sound Processor, theTelecoil button changes the active audio source.

4CR310 Remote Control User Guide
Battery
Change the battery whenever you see the low battery
indicator, or if the display stays blank when you try to turn the
remote control on. A battery should last up to three months
(if the remote control is used about 15 times a day).
Change the battery
Warning
Swallowing Lithium batteries may lead to serious injury or
death. If swallowed, immediately go to a hospital emergency
room. Keep out of reach of children. Keep in original packaging
until ready to use. Dispose of used batteries immediately.
1. Unlock the battery
cover by turning the
screw anticlockwise
with a small Phillips
head (cross-head)
screwdriver.

5CR310 Remote Control User Guide
2. Slide off the battery
cover and remove
the battery.
3. Insert the new
battery. Make sure
the plus sign “+” is
facing up. Take care
not to damage the
battery contacts.
Caution
Use ONLY disposable CR2032 or 5004LC 3V standard lithium
coin cell batteries in your remote control. NEVER use
rechargeable coin cell batteries or other battery types.
4. Replace the battery
cover, bottom
edge first.
5. Lock the battery
cover in place by
turning the screw
clockwise with a
small Phillips head
screwdriver until
tight.

6CR310 Remote Control User Guide
Turn on
Slide the switch up to turn on.
When the switch is in the up position, the remote control will
“go to sleep” when not in use.
Press any button to “wake” it again.

7CR310 Remote Control User Guide
Turn off
Slide the switch down to turn off.
Out of range
If your processor is out of
range or experiencing
interference, the remote
control displays dashes
(shown at left).
Tip
Turn off your remote control to stop it “waking” when not in
use, for example, when carried in your pocket.

8CR310 Remote Control User Guide
Pair
Pairing allows two devices to communicate with each other.
Your clinician may have already paired your remote control
with your processor. If not, you will need to pair it the first
time you use it.
If your remote control is not
paired to any processor, it
displays dashes (shown left)
and “blinks” when you press
buttons.
Pair your Kanso 2 Sound Processor and remote
control
1. Turn off your processor
and remote control.
2. Turn on your processor
and remote control.
They must both be
‘awake’ and on at all
times while pairing.

9CR310 Remote Control User Guide
3. Place the processor on
the back of your
remote control.
4. The remote control
will show pairing in
progress.
5. The remote control
then shows
successful pairing of
either left (L) or
right(R) processor.
6. If you have two
processors (bilateral),
repeat steps 1-5 for
your second processor.

10 CR310 Remote Control User Guide
Pair your Nucleus 8 or Nucleus 7 Sound Processor
and remote control
1. Turn off your processor
and remote control.
2. Turn on your processor
and remote control.
They must both be
“awake” and on at all
times while pairing.
3. Place the coil on the
back of your
remote control.

11CR310 Remote Control User Guide
4. The remote control
will show pairing in
progress.
5. The remote control
then shows
successful pairing of
either left (L) or
right(R) processor.
6. If you have two
processors (bilateral),
repeat steps 1-5 for
your second processor.

12 CR310 Remote Control User Guide
Change programs
Your clinician may program your processor with up to four
programs which you can choose with your remote control.
Press to move up to
the next program
Press to move down to
the previous program

13CR310 Remote Control User Guide
Control two processors
If you have two sound processors:
• two Kanso 2 Sound Processors (bilateral)
• two Nucleus 7 Sound Processors (bilateral)
• two Nucleus 8 Sound Processors (bilateral)
• a mix of a Kanso 2 Sound Processor, a Nucleus 8 Sound
Processor or a Nucleus 7 Sound Processor (mixed bilateral)
your remote control can communicate with both processors
at once.
If your processors have different settings (perhaps because
you adjusted one using the processor button), the remote will
display the program and volume/sensitivity settings for the
left processor.
If either processor has telecoil or a wireless accessory turned
on, the remote will display the relevant indicators.
Display current settings
When you turn on your remote, it always displays the current
settings (e.g. volume), even if you have adjusted those
settings using the processor button (or the Nucleus Smart
App), while the remote was off.

14 CR310 Remote Control User Guide
Adjust volume or sensitivity
Usually, your clinician will set up your remote control to
adjust the volume of the sound you hear. But your clinician
can set it up to adjust sensitivity instead (if available).
Caution
If you are adjusting volume settings often or if adjusting
volume levels causes discomfort, consult your clinician.
Volume is the level of sound you hear. Sensitivity is the range
of sounds you hear, for example, soft, background, close or far
away. You can set Volume up to level 10 or Sensitivity up to
level 20.
Press to turn up the
volume or sensitivity
Press to turn down the
volume or sensitivity

15CR310 Remote Control User Guide
Wireless accessories
If you use Cochlear True Wireless™Accessories with your
processor, your remote control can be used to control the
wireless accessory and monitor its status.
Note
Before you can stream audio, you must first pair the wireless
accessory to your processor. See the True Wireless Accessories
User Guide for details.
To use a Mini Microphone or TV Streamer
1. To start streaming audio, press
and hold the telecoil button for
2 seconds, then release.
The accessory icon will appear.
Tip
You can long-press the telecoil button again to select the
next paired wireless accessory.
2. To stop streaming audio,
short-press the telecoil button.
The accessory icon will
disappear.
Note
You use the controls on the Phone Clip to make and receive
calls.

16 CR310 Remote Control User Guide
Telecoil
Kanso 2 Sound Processor and telecoil
The telecoil feature is not supported for the Kanso 2 Sound
Processor through the CR310 Remote Control. The telecoil
button instead, allows the selection of active audio source.
The use of telecoil is available via the Mini Microphone 2+.
Nucleus 8 or Nucleus 7 Sound Processor and
telecoil
Your clinician can set up your Nucleus 8 or Nucleus 7 Sound
Processor with manual telecoil so you can listen to room
hearing loops.
You can not use telecoil at the same time as a wireless
accessory.
Note
For phone use we recommend the Cochlear Wireless Phone
Clip (see the True Wireless Accessories User Guide) or a
compatible iPhone® (see the Nucleus 8 Sound Processor User
Guide or the Nucleus 7 Sound Processor User Guide).
Turn telecoil on (if set up)
Short-press the telecoil button once.
The telecoil icon will appear.