Solux AX6W-15J19 User manual

AX6W-15J19 User Manual
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AX6W-15J19
User Manual

AX6W-15J19 User Manual
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Thanks for purchasing AX6W-15J19 terminal. This manual will
give you some instructions on the function and operation of this
product.
About the Product
AX6W-15J19 a multifunctional touch POS terminal with optional POS
peripherals like MSR, customer display and the second screen. To meet the
specialized needs of different users, it is the ideal choice for retail and catering
entertainment industry, etc. It is integrated with the processor of high
performance but lower power consumption for working more stably; machine
and hard disk are easy to remove for maintenance; Aluminum material housing
guarantees efficient heat elimination and steady performance; display can
support rotate 145 degrees; modular design can expand peripheral application
easily; waterproof structure design for spill proof screen; fan free structure for
steady performance in harsh environment.
Packaging list
After unpacking the carton, please check that the following items are included.
If any item is missing or appears damaged, please contact your dealer
immediately.

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Outward Diagram
Front view
Rear view
DESCRIPTION
1
Customer Display Cover
2
Power Switch
3
Base
4
HDD Cover
DESCRIPTION
1
TFT LCD and Touch Screen
2
Magnet Stripe Reader(Optional)

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IOPort 1
DESCRIPTION
1
COM3Port
COM3
2
12V Power USB(Optional)
3
PS2 KB
4
Cash Drawer Port
CD
5
+12V Output Jack
12VOUT
6
AC Adapter Jack
12V
7
COM4Port
COM4
8
3G Antenna
9
VGA Port
10
COM1 Port
COM1
11
LAN Port
12
USB Ports
13
USB Ports

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IOPort 2
DESCRIPTION
1
COM3 Port
COM3
2
12V Power USB(Optional)
3
Cash Drawer Port
CD
4
+12V Output Jack
12VOUT
5
AC Adapter Jack
12V
6
COM1 Port
COM1
7
3G Antenna
8
Line-out/Microphone
9
OTG Jack
OTG
10
HDMI Jack
HDMI
11
LAN Port
12
USB Ports
Note: IO port 1 for X86 models, IO port 2 for Android models.

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HDD Dismantlement
1. Dismantle the HDD
cover, and find the HDD
bracket.
2. Remove the screws
M3*4 which is to fix the
bracket
3. Pull out the HDD
bracket.

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Customer Display Installation
1. Connect the data cable of
customer display to the seat of 4
Pins on the pinboard.
2. Connect the customer display on
the rear cover with 4pcs M4*11.5
screws.
MSR Installation
1. Connect the data cable of MSR
to the seat of pinboard.
2. Fix the MSR with 2pcs M3*6
supplied screws.

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MSR Setup
AX6W-15J19 magnetic card reader supports USB communication. The setup
program is usually stored in the E:\Tools\ENG\MSR folder of the machine's
hard drive. Program icons are as follows:
1. Double-click the icon, open the program, the system will automatically scan
the card reader connected to the motherboard interface. The two interfaces of
AX6W-15J19 are connected with USB port by default when the machines are
produced. As shown in the figure: Green words represent connected, red
words represent not connected. Click "continue".
2. This interface is used to set the card reader. Select read card from point of
USB in “Port Setting”; select tracks to read magnetic card and whether to add
a enter after reading data in “Track”; “Save”is used to save the current
Settings；“Load”is used to save the current Settings "set Default" is used to
restore the factory default settings Click "test MSR.
3.The test interface is as follows.
Tagging: Android models without this setting.

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Troubleshooting
A few common hardware problems and suggested solutions are presented in the
table below:
PROBLEM
SOLUTION
The display is dark.
Make sure that the Power LED is on and
machine is not in sleeping mode.
The following message
appears when booting up:
“Invalid system disk,
replace the disk, and then
press any key”.
Ensure that the operating system is correctly
installed; Check the boot sequence in the
BIOS setup utility.
An unidentified error
message is displayed.
Reboot the machine. Run the BIOS Setup
Utility and check its parameters.
Touchscreen failure.
Calibration the touch screen, or install the
driver again.
Can’t turn on the machine.
Make sure the AC Adapter is connected and
the external power supply is normal; make
sure the adapter LED is on; make sure the POS
power LED is on.
Display is not clear.
Set the resolutions to 1024*768.
The date or time is wrong.
Change the date or time in BIOS or OS, and
change the button battery if no help.
The MSR doesn’t work.
Try another kind of card ；check the cable
connection of the MSR; reset the MSR.
NOTE: Please don’t dismantle the machine without related guide.
Please consult your service provider first if problem can’t be solved.