Sonance Navigator Harbor Installation and operating manual

Installation Reference Guide
Version 1.0
PN. 33-2074

V 1.0
CONTENTS
BEFORE YOU BEGIN 4
WELCOME 4
ABOUT THIS DOCUMENT 4
THE SONANCE NAVIGATOR NETWORK 5
NETWORK OVERVIEW 5
HARDWARE OVERVIEW 5
NAVIGATOR NETWORK COMPONENTS 6
PLANNING YOUR INSTALLATION 7
TOOLS REQUIRED 7
PRE-WIRING THE BUILDING 7
SELECTING A WIRE TYPE 7
WIRE LENGTH AND HUB LOADING 8
INSTALLATION SAFETY 9
INSTALLING THE NAVIGATOR NETWORK 10
NETWORK WIRING DIAGRAM 10
AUDIO WIRING DIAGRAM 11
REMOTE TRIGGER WIRING FOR SONAMP 1250 12
CONNECTING KEYPADS AND OTHER DEVICES 13
AT THE NODE 13
AT THE HUB 14
NETWORK CONNECTIONS 14
WIRE TYPES 14
VERIFY WIRE LOAD 15
TROUBLESHOOTING NETWORK WIRING 15
CONTROL 2 15
AUDIO MATRIX 16
NETWORK HUB 17
CALCULATE HUB LOAD 18
MAGICPAD 18
SETTING DIP SWITCHES AND DIAGNOSING ADDRESSES 19

V 1.0
SETTING DIP SWITCHES 19
SETTING KEYPAD ADDRESSES AFTER THEY HAVE BEEN INSTALLED 19
MAGICPAD 25
RELAY CONTROLLERS 27
VERIFYING SYSTEM OPERATION 28
NETWORK DIAGNOSTIC ANALYZER 28
CONNECTION TO THE NETWORK 28
CONFIRM NETWORK INTEGRITY 28
ADDITIONAL PROBLEM SOLVING TECHNIQUES 29
CONFIRM INDIVIDUAL NODE OPERATION 29
ANALYZE A SINGLE NODE — CAPTURE MODE 29
NOTES 30
WARRANTY INFORMATION 31
CARE AND MAINTENANCE 31
TECHNICAL ASSISTANCE 31
OBTAINING SERVICE 31
WARRANTY COVERAGE 32
EXCLUSIONS AND LIMITATIONS 32

4V 1.0
BEFORE YOU BEGIN
WELCOME
Congratulations on your purchase of the Sonance Navigator™
Network, and thank you for your selection of Sonance. The
Navigator Network is the premier multi-source, multi-room
audio system in the industry. It is designed to provide years of
care free operation.
Please take a few moments now to read these instructions thor-
oughly, so you may fully understand the sophisticated capabili-
ties of your new system.
ABOUT THIS DOCUMENT
This guide describes the process of installing the Sonance Navigator Network. It provides both
a general overview of your new system and tips for simplifying your installation.
This document includes the following sections:
•The Sonance Navigator Network —Provides a description of the system and details its key
components.
•Planning Your Installation —Discusses preinstallation considerations, such as tools
required, prewiring a building, and safety procedures.
•Installing the Navigator Network —Includes instructions for installing all components in
the system
•Verifying Proper Installation —Provides troubleshooting steps for verifying system
installation.

5
V 1.0
THE SONANCE NAVIGATOR NETWORK
NETWORK OVERVIEW
The Sonance Navigator Network represents state-of-the-art technology in the room-to-room
control of audio/video mediums. The Navigator Network system is a six-zone, six-source net-
work that can be expanded to 30 zones with additional Network Hubs, Audio Matrixes, and
Audio Keypads.
The system architecture is very similar to that of a computer network. The Control 2 is the
master component of the system (or the main frame/server). The Network Hub is the first slave
component in line to the Control 2, and it acts as the traffic cop/router for the data traffic in
the network. The Audio Matrix is also a slave component; however, it serves as the preampli-
fier/audio router directing the inputs to their appropriate zones within the network. The Audio
Keypads act as a human interface to the network just like the keyboard on a computer termi-
nal. The optional Magic Pad allows the user control and real-time feedback from the network.
With the addition of the optional Relay Controller, the network can control low-voltage devices
(outside of its normal domain) through the use of "dry contact" automated switching, allow-
ing you to perform your "magic" via the Navigator Network.
We are certain that you will find the Navigator Network easy to configure and very powerful
with the use of its web-based configuration software. The Navigator Network Web Browser
allows you to use its many features in a very quick fashion using virtually no hard-drive space
on your computer.
This manual contains the information needed for the connection and setup of the hardware in
the network. Once you have completed this task, you should refer to the Sonance Navigator
Network "Web Configuration - Getting Started Guide" and the "Navigator Net Web Browser"
CD-Rom to complete the configuration of the network.
HARDWARE OVERVIEW
The Sonance Navigator Network offers an expandable, networked control system. The system
capabilities may be expanded through the use of varying numbers of components making it
suitable for a wide variety of installations. An installation that starts with audio distribution
may later expand to heating and ventilation, sprinkler control, or lighting.
The system uses an RS-485 network. This network is designed for low cost, strong immunity
to noise, easy wiring, and fast interactive response. As with most networks of this type, devices
are referred to as master and slave.
The Control 2 is the master and all other devices (or “nodes”) are slaves. The Control 2 is the
network’s “brain.”It has a powerful and exceptionally reliable multi-tasking operating system.
All configuration and commands are stored within the Control 2.
All control functions are handled by Network Nodes. Each node has a unique address on the
network that identifies it to the Control 2 processor. Available nodes include keypads, audio
switching equipment, sensors, Relay Controllers, and more.

V 1.0
Nodes receive their operational power and network communication from Network Hubs.
Network Hubs should be strategically placed throughout the building. Individual nodes will typ-
ically have relatively short wire runs, with longer wire runs from hub to hub. As nodes are added,
the network simply loops from hub to hub expanding the system as necessary.
NAVIGATOR NETWORK COMPONENTS
The network is comprised of the following components:
•Control 2 —The C2 is the network master.
•Network Hub(s) —Network Hubs distribute network data and provide power to nodes.
Each hub has its own power supply.
•Network Nodes —Every Audio Keypad, Audio Matrix, MagicPad, and Relay Controller
is a network node. Network Nodes are given a unique address via a DIP switch. Each
node type performs a specific task.
•Wire —The wire is the largest single component of the system. It is critical to the
reliability of the system that the wire be properly installed.
6

7
V 1.0
PLANNING YOUR INSTALLATION
TOOLS REQUIRED
Depending on your installation you may require specialty tools to run wire or otherwise pre-
pare a location for installation. The list below details the tools required to install the actual
Navigator Network system.
•Multimeter
•Wire Strippers
•Scribe or Awl
•1/8" Flat Tip Screwdriver
•3/16" Flat Tip Screwdriver
•5/16" Flat Tip Screwdriver
•# 1 Phillips Screwdriver
•Power drill
•Drill Bits (various sizes 1/8" to 5/16")
PRE-WIRING THE BUILDING
The proper installation of any control system starts way before the equipment is delivered.
Understanding the control system and its wiring requirements before the walls go up and the
house is complete is essential to a successful installation. This system has been designed to oper-
ate on a variety of cable types and wiring topologies. Typically buildings will be wired with
Category 5 telecommunications wire. Category 5 cable is widely accepted and is preferred for
new construction.
Older buildings may or may not be cabled for audio systems. Existing wiring may be accept-
able for use depending on both type and quality. The minimum requirements are 24 AWG,
twisted pair cable. This can range from an inexpensive Category 1 communications cable to
stranded security type wire. Shielded cabling is not recommended for use with this system.
In addition, speaker wire needs to be run so that the audio signal can be distributed to each
individual zone. We suggest using 16 AWG cable with a CL2 rating for this task.
SELECTING A WIRE TYPE
The Navigator Network requires twisted pair conductors and unshielded wire. The system has
been designed to work with a wide variety of wire types provided they contain at least two
twisted pairs. Use 24 AWG to 20 AWG conductors; 20 AWG wire allows longer cable runs.
Typical telephone/data wire, such as cat5, cat3, cat1, or even unrated 22 AWG twisted pair is
often used.

Solid core wire is typical, but if the mounting location requires flexing, such as the door of the
enclosure or accessory tray, stranded wire is preferred. Thicker wire may be required for longer
distances.
All Sonance Navigator Network devices/nodes wire directly to a Network Hub. Sonance
Navigator Network devices are wired in a star configuration and are not daisy chained. Do
not chain, do not loop, and do not connect multiple nodes to a single wire.
Please consult with dealer support if existing wiring or retrofit issues require a deviation from
the recommended wire type or topology.
WIRE LENGTH AND HUB LOADING
The chart below indicates the maximum wire length from the hub to the device. Hubs can be
located up to 10,000 feet from the Control 2. Devices can be located further from the Control
2 by connecting the devices to hubs installed within the recommended wire length of the device.
Use the following Category 5 color code throughout your installation:
GND = Whitew/Orange stripe
+12 = Orangew/White stripe
B = White w/Blue stripe
A = Blue w/White stripe
THINGS TO REMEMBER
•Network Hubs need to be located near 120VAC power outlets.
•Network Hubs can supply power for up to 15 load points maximum. (Refer to page 18 for
further clarification.)
V 1.0
8
Node Type
Hub Load
Points 24AWG 22AWG 20AWG
Keypad 1 500' 800' 1280'
MagicPad 5 150' 235' 380'
Relay
Controller 3 240' 380' 610'
Audio
Matrix 3 500' 800' 1280'

INSTALLATION SAFETY
When installing the Navigator Network, basic safety precautions should always be followed to
reduce the risk of fire, electric shock, and injury to persons. Please follow the precautions out-
lined below.
1. Read and understand all instructions.
2. Retain this installation manual for future reference.
3. Never drill or cut into wall cavities without verifying locations of existing electrical wiring
or plumbing.
4. Follow all warnings and instructions in this manual and marked on the product.
V 1.0 9

10 V 1.0
INSTALLING THE NAVIGATOR NETWORK
NETWORK WIRING DIAGRAM
The following diagram illustrates the system-wide wiring of a Navigator Network.

11
V 1.0
AUDIO WIRING DIAGRAM
The following diagram illustrates the audio wiring for a Navigator Network.

V 1.0
12
REMOTE TRIGGER WIRING FOR SONAMP 1250
The following diagram illustrates the remote trigger wiring for the Sonamp 1250.

13
V 1.0
CONNECTING KEYPADS AND OTHER DEVICES
After the network wires have been run, they must be connected to both the intended
node/device and to a Network Hub. As the wires are connected to the hub, problems may be
encountered and will need to be corrected. Please follow the procedure outlined below for con-
nection of the nodes.
AT THE NODE
When connecting to the nodes, pay attention to the network address DIP switch. The DIP
switch is a row of switches used to set the network address of each node. Failure to set these
DIP switches properly will result in keypads not controlling the proper zones or possibly caus-
ing system instability. Be very careful when setting DIP switch addresses, and remember all
addresses must be unique, even if there is more than one keypad in a zone.
Take care to not over strip the wires leaving bare wire exposed outside of the connector's hous-
ings. When the node is pushed into its housing these bare wires can create short circuits. Make
sure that cable shields are cut and do not cause shorts. If you’re not absolutely sure how to
connect the keypad or set its switches properly, don’t screw the keypad into the wall box until
you have verified system operation. This will save a lot of time troubleshooting potential
wiring problems. Keypads will be damaged if power is connected improperly. Use caution.
We recommend using the following color code for Category 3-5 cabling:
GND = White w/Orange stripe
+12 = Orange w/White stripe
B = White w/Blue stripe
A = Blue w/White stripe
NOTE: A and B are on the same twisted pair.
Using the same color code throughout the installation will save lots of time if you need to
troubleshoot any problems.
Always verify the following:
•The color code of wires matches the color code used throughout the installation.
•DIP switches have been set correctly.
•External sensors are connected if required.
•Wires have no potential short circuit due to exposed copper.

14 V 1.0
AT THE HUB
Please take care that the color code used at the node is followed exactly when connecting to
the hub. An improperly connected wire may cause the entire system to malfunction or even
damage components.
If the power is connected incorrectly, damage may occur to the connected node. When power
is applied to the hubs, pay special attention to the hub’s LEDs. If the LEDs do not light or are
dim, remove power immediately.
Do NOT apply power to the hubs until the system is ready to test. Power should be applied
one hub at a time while observing the hub’s LEDs. This approach allows problems to be quick-
ly identified and isolated before a large number of nodes are involved.
WARNING! Do not substitute a non-approved power supply.
Verify the following:
•The color code of wires matches the color code used throughout the installation.
•Hub LEDs do not dim or extinguish when power is applied.
•All wires are clearly labeled as to function and location.
•Wires do not have potential short circuit due to exposed copper.
•Network Diagnostic Analyzer shows that the network is OK.
NETWORK CONNECTIONS
Connectors used for connecting wiring between each of the Sonance Navigator Network
devices are high quality spring loaded pressure type connectors. These connectors have been
specifically chosen for their ease of installation and high resistance to failure in adverse condi-
tions. These connectors ensure proper connections between field wiring and network devices.
The two specific types of connectors used are illustrated below along with the recommended
wire stripping measurements. The primary consideration when stripping wires for insertion
into the connectors is that you remove enough of the insulation so the clamping mechanism of
the connector grips the conductor and not the insulation.
The following are examples of connectors used for Sonance Navigator Network connections.
WIRE TYPES
•Solid Core Wires - Special care should be taken not to nick the copper of solid core wires
as the nick will create a weak spot prone to breakage from vibration or flexing of the wires.
•Stranded Wires - Special care should be taken to assure that all the strands are latched into
the connectors. Twist the strands in the natural direction of the cable before inserting them
into the connectors. Loose, shorted strands are a common cause of system malfunction.
•Shielded Wires - Do not use shielded wire with this system.

15
V 1.0
VERIFY WIRE LOAD
The system is limited to 10,000' of total network wire length. Please consult with dealer sup-
port for solutions designed for longer wire length requirements.
TROUBLESHOOTING NETWORK WIRING
From staples shorting conductors to miswired connectors, wiring problems occur. The options
below may help to diagnose common wiring and communication problems.
WORKING AT THE HUB
The red LED indicates power is OK. Green LEDs indicate network power is OK. Hubs are
split in half. The green LED on the right side indicates that the right half has good network
power. The left LED is for the left side network power.
First, look at the red LED. Is it bright? If not check the power.
Are the green LEDs dim? If they are, chances are your +12 and GND wires are reversed.
Remove each cable one at a time until the LEDs light brightly.
Are the LEDs out? Chances are the wires are shorted. Remove each cable one at a time until
the LEDs light brightly. When they do, you’ll know which cable has a problem.
GENERAL COMMUNICATION PROBLEMS
Communication problems are almost always the result of reversed network wires (A and B).
Use a multi-meter set to the 12 volt range and DC voltage. With the black probe on “A”and
the red probe on “B,”measure the voltages between “A”and “B.”The voltage should be
between 4 and 5 volts DC. If the voltages are negative, the +12 and GND are reversed some-
where between the Control 2 and the Hub.
CONTROL 2
The Sonance Navigator Network Control 2 processor is the brains of the system. All menus
displayed on the MagicPads and every action performed by the system originate at the
Control 2.
If the Control 2 is unable to communicate on the network or is otherwise disabled, the
MagicPad will display the last menu or it will display a blank screen.
When power is applied or upon reset, the Control 2’s power LED (visible from the front of the
Control 2 component) will illuminate and then wink dim (short flicker) once to indicate it is
operational. This is a strong indicator that the Control 2 is alive and well. If this power LED
winks dim once every few seconds, this may signal a problem with the unit, and you should
contact Sonance Technical Support.

16 V 1.0
AUDIO MATRIX
The Audio Matrix is a network-controllable, six-zone, six-source preamplifier that is con-
trolled by the Control 2 processor. Each Control 2 processor can support five Audio Matrix
preamplifiers. The Audio Matrix includes state of the art circuitry to detect music levels and
communicate them via the network to Control 2. The Control 2 uses this information to make
decisions and may be configured to automatically control power for the connected source com-
ponents. Each matrix also includes one trigger output relay for amplifier control. Anytime a
zone is in use, the relay will close to turn on the amplifier for that matrix. Only matrixes in
use will have their amplifiers turned on.
Each Audio Matrix must be addressed using the correct address for it to operate properly. The
DIP switches are factory set for a six-zone system. Systems using more than one Audio Matrix
must have their DIP switches set before they will operate properly. The DIP switches are locat-
ed behind the front faceplate of the Audio Matrix. Remove the four faceplate retaining screws
to access the switches. See the section on DIP switch settings to find the proper setting for each
matrix.
Audio Matrix Settings

17
V 1.0
NETWORK HUB
The Network Hub is used to connect and power the various network nodes such as Keypads,
MagicPads, and Relay Controllers.
Network Hubs are intended to be mounted on the supplied snap-track mounting plate. This
plate can be removed and mounted virtually anywhere (non-condensing). We suggest mount-
ing it behind the source components or in a remote location near a concentration of keypads
in order to minimize the labor of long wire runs. Air-conditioned spaces are not required, but
serviceability should be considered when determining a suitable location.

18 V 1.0
CALCULATE HUB LOAD
Devices can be located further from the Control 2 by connecting the devices to hubs installed
within the recommended wire length of the device. Each Network Hub has adequate supply to
power eight Audio Keypads. If MagicPads or Relay Controllers are used in the system, the hub
load must be adjusted to account for their higher power draw. To accomplish this, each device
has been given a “hub load.”Each Network Hub can power 15 power points. If you have
more than 15 points when all devices are added up, you need an additional hub.
Device Points: Sample System:
Audio Keypads =1 point Audio Keypads x 6 = 6 points
Audio Matrix = 1 point Audio Matrix x 1 = 1 points
MagicPad= 5 points MagicPad x 1 = 5 points
Relay Controller = 3 points System Total = 12 points
When connecting devices to the hubs, pay close attention to the status LEDs. These LEDs indi-
cate the condition of the network’s power. If one or more of these LEDs dim or extinguish,
then a network device or wire may be damaged or shorted.
The system is limited to 10,000' of total network wire length. Please consult with dealer sup-
port for solutions designed for longer wire length requirements.
MAGICPAD
MagicPads are optional components for the system, though they may be added to upgrade a
system at any time. MagicPads can be used along with the Audio Keypad for control of the
music system. The MagicPad’s six LCD backlit buttons allow easy access to advanced features
like music schedules and advanced transport control of audio components. In the future, fea-
tures, such as HVAC control, lighting control, and advanced home theater control, will be
added.
MagicPads should be mounted within a standard three-gang plastic electrical box.
Description
The MagicPad is used to provide status
and control of the Facility Manager System.
Up to eight MagicPads may be used to pro-
vide localized controls. Only the primary
MagicPad may be used to configure the
system.
Specifications
Buttons: Six tactile interactive backlit buttons
Status: Six multicolored LEDs and interactive
text
Hub Load: Five points
Mounting: Plastic style 3-gang J-box or
surface mount box

19
V 1.0
SETTING DIP SWITCHES AND DIAGNOSING ADDRESSES
SETTING DIP SWITCHES
DIP switches should be set prior to installing system components. The following tables are
graphical representations of the DIP switch setting of each network device. Use caution when
adjusting DIP switches, improper settings can cause system malfunctions or render components
inoperable. The center column shows the button sequence required for troubleshooting the
device with the Network Diagnostic Analyzer (optional).
The example below depicts switches 1,2,4,7 and 8 in the “On”position
This example is Audio Keypad 1.
SETTING KEYPAD ADDRESSES AFTER THEY HAVE BEEN INSTALLED
Once the keypads are installed, it is still possible to verify the network address without remov-
ing them from the walls. Chances are you’ll need to remove them all and reset their switches,
but you may find that only one or two are wrong...
All that is required is proper wiring from the keypads to the Network Hub and power to the
hub. (Unplugging the Control 2’s network connector, if it’s up and running, will make check-
ing IDs easier.)
By pressing all six source buttons on an Audio Keypad simultaneously, the source buttons will
illuminate displaying that keypad’s DIP switch address. If the button is illuminated, then the
corresponding switch is on. Source button 1 equals switch one, source button 2 equals switch
two, etc.
Relay Controllers are more difficult. Use caution when setting them.
Keypad Configuration Tips
Do not apply power to the keypads until proper wiring has been verified. Reversed wiring will
damage the keypad.
All keypads must have a unique address for the system to function properly, even if the key-
pads are to be used in the same zone.
DIP switch settings can be verified after the keypad has been installed into the wall. Pressing
the top six buttons will cause the keypad to display a representation of its DIP switch setting
by illuminating its button LEDs. Button 1 illuminated indicates switch 1 is in the "On" posi-
tion, button 2 illuminated indicates switch 2 is "On," and so on. The "Off" button does not
illuminate.
When the switches are properly set, the button pattern on the keypad should match the illus-
trations on the right.
11010011

20 V 1.0
Keypad Address
1 Through 8
Audio Keypad Display
Keypad 1
(Default Zone 1)
11010011
Keypad 2
(Default Zone 2)
00110011
Keypad 3
(Default Zone 3)
10110011
Keypad 4
(Default Zone 4)
01110011
Keypad 5
(Default Zone 5)
11110011
Keypad 6
(Default Zone 6)
00001011
Keypad 7
(Default Zone 7)
10001011
Keypad 8
(Default Zone 8)
01001011