Sonim XP5 User manual

1
USER
GUIDE
SONIM XP5
English

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Copyright © 2014 Sonim Technologies, Inc.
SONIM and the Sonim logo are trademarks of Sonim
Technologies, Inc. Other company and product names
may be trademarks or registered trade-marks of the
respective owners with whom they are associated.
Disposal of Old Electrical and Electronic Equipment
This symbol indicates that within the
countries in the European Union, this
product, and any enhancements marked
with this symbol, can not be disposed
as unsorted waste but must be taken to
separate collection at their end- of-life.
Disposal of Battery
Please check local regulations for disposal
of batteries. The battery should never be
placed in municipal waste. Use a battery
disposal facility if available.
Guideline for Headphone and Earphone
To prevent possible hearing damage,
please do not listen at high volume levels
for long periods.

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Contents
General Information———————— 7
Phone Models Covered
Sonim Support Information
Safety Guidelines———————— 8
SAR Information
Avoid High Temperatures
Battery Disposal
Personal Medical Devices
Child Safety
Emergency Calls
Battery Usage Guidelines———————— 13
Battery Usage
Charging the Battery
Verifying and Optimizing Battery Usage
Tips to extend the battery life
Getting Started———————— 15
What Is In the Box?
Phone Specications
Your Sonim XP5———————— 16
Switching On
Setting Up Your Phone
Managing Home Screen
Phone Operations Without SIM Card
Setting up and Using Lock Screen
Changing the Wallpaper
Taking a Screenshot
Optimizing Memory Usage Text Entry Options
To Enter a Word:
Keypad Functions
Managing Phone Settings———————— 24
Time and Date Settings
Language and Input Settings
Display Settings
Power Saving Settings
Connecting a Wireless Display Device
Connecting a PC Using USB Connection
Viewing Device Details
Optimizing Memory Usage
Managing Wireless and Network
Settings———————— 27
Connecting to Wi-Fi Network
Enhanced PTT Users Advanced Setting
Connecting to Bluetooth Devices
Optimizing Data Usage
Activating Airplane Mode
Setting Up Tethering & Portable Hotspot
Setting Up Wi-Fi Hotspot
Activating Bluetooth Tethering
Managing Mobile Network
Managing Phone Security Settings———————— 31
About Android Security
Managing Security Settings
Locking your Screen
Encrypting Phone Data
Locking Your SIM Card
Managing Credential Certicates
Protecting your Phone from Harmful Applications
Managing Personal, Account and System
Settings———————— 33
Location Access
Apps Accessing Your Location
Backup and Restore Data
Managing Contacts———————— 34
Add a New Contact
View the Contact Details
Sending a Message from Contacts
Dialing a Number from Contacts
Editing the Contact Details
Importing SIM Card Contacts to Phone

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Exporting Phone Contacts to SIM Card
Exporting Phone Contacts to Storage
Managing Contact Settings
Managing Phonebook Settings
Searching Contacts
Deleting a Contact
Managing Calls———————— 37
Making a Call
Dialing a Number via People
Adding a Contact from Phone Screen
Viewing All Contacts from Phone Screen
Viewing Call History
Deleting Call History
Deleting Frequently Called Contacts List
Managing Call Settings
Changing Ringtones and Master Volume
Editing Quick Responses
Activating Vibrate Mode
Managing Fixed Dial Numbers
Monitoring Incoming and Outgoing Calls
Turn on proximity sensor
Setting TTY Mode
Call Forwarding
SIP Accounts
Use Internet Calling
Sending Messages———————— 41
Sending SMS/MMS Message
Managing Message Settings
Deleting Messages
Emergency Alerts
Using the Virtual Keyboard———————— 44
Enter and Edit Text
Keyboard Dictionaries
Installing and Accessing Enhanced Push-To-Talk
Services———————— 45
Activating EPTT Using Wi-Fi
Enhanced PTT Users Advanced Setting
Adding Contacts from Native Phonebook
Adding Contacts by Manual Input
Creating EPTT Contacts———————— 50
Making a EPTT Call to an Individual
Making a EPTT Call to a Group
Creating New EPTT Groups———————— 53
Making a Quick Group Call
Making EPTT Calls to Individuals and
Groups———————— 54
Editing EPTT Contact
Deleting EPTT Contact
Editing EPTT Group
Deleting EPTT Group
Adding a Favorite Contact
Adding a Favorite Group
EPTT Presence Status Change
Adding a Favorite Contact or Favorite
Group———————— 62
Sending Personal Alert
EPTT Presence Status Change———————— 64
Receiving Personal Alert
Missed call Alert
Managing Alerts———————— 66
EPTT History Screen———————— 68
Logout of EPTT Service———————— 70
Installing and Using Android™
Applications———————— 71
Camera
Calendar™
Alarm
Contents

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Clock
Calculator
Sound Recorder
Music Player
End User License Agreement———————— 74
License
Comprehensive 3 Year Warranty
Warranty Registration Application (Only available on
Smart phones)
Our Warranty
What We Will Do
Phone Care
Conditions
Accessories
Federal Communication Commission Interference
(FCC) Statement———————— 78
FCC Statement
FOR PORTABLE DEVICE DEVICE USAGE (<20cm from
body/SAR)
Industry Canada (IC) Statement———————— 80
IC Statement
FOR PORTABLE DEVICE USAGE (<20CM FROM
BODY/SAR)
Règlement IC———————— 81
Règlement IC
FOR PORTABLE DEVICE USAGE (<20cm from body/
SAR needed)
Index———————— 82
Contents

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• Please register your phone at www.sonimtech.com/register, to receive product information and updates.
Sonim devices are covered by a 3-Year comprehensive warranty. The embedded battery is covered by a
1-Year limited warranty. For more information related to the warranty, please refer to the warranty section
“Comprehensive 3 Year Warranty” on page 74.

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Congratulations on the purchase of a Sonim XP5 mobile
phone. This phone is an LTE smartphone enabled
handset with quad-band capabilities and has an intuitive,
feature-rich user interface, which allows you to make the
best use of the offered functions.
Phone Models Covered
This user guide covers Sonim XP5 phone with the model
number XP5700. The model name can be read on the
phone label under the battery.
Sonim Support Information
For additional product and support information,
visit www.sonimtech.com.
Options Commonly Used across Menu Items
The following are common actions used across various
menu items:
OK Conrms an action. Use the Center key to
perform this function.
BACK Use this key to display the previous
screen.
HOME Moves the current working application to
the recent applications list/background
and displays home screen.
RECENT Displays the thumbnails of the applications
that you have worked on recently. To
remove any application from this list,
swipe the application to left or right.
General Information

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Please read and understand the following safety guidelines before you use the phone. These guidelines provide details
to enable you to operate your phone safely and conform to any legal requirements regarding the use of cellular phones.
Do not to use the phone at a refueling point. Observe restrictions when using radio equipment at
fuel depots, chemical plants or where blasting operations are in progress.
Electrical interference may obstruct the use of your phone. Observe restrictions in hospitals and
near medical equipment.
Switch off your cellular phone when in an aircraft. Wireless phones can cause interference or danger
to an aircraft. In an aircraft, the phone can be used in flight mode.
Do not expose the battery to high temperatures (in excess of 55°C).
Adhere to road safety laws. Do not hold/use a phone while you are driving; find a safe place to stop
first. Use hands-free microphone while you are driving.
Avoid using the phone in close proximity to personal medical devices, such as pacemakers and
hearing aids.
Use only Sonim XP5 approved charging equipment to charge your phone and avoid damage to your
phone.
The symbol of the crossed-out wheeled bin indicates that this product, and any enhancements
marked with this symbol, cannot be disposed as unsorted waste but must be taken to separate
collection at their end-of-life.
Safety Guidelines

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Ensure that only qualied person install or repair your phone.
The Sonim XP5 is water-proof and can be submerged to 2 meters for 1 hour.
• Ensure to properly close the rubber cover of the charging connector and audio connector, to
avoid deposits of water drops on these connectors, when the phone is immersed in water.
• Water droplets may condense under the display cover if the phone is immersed in water with
signicant drop in temperature. This does not indicate water leakage. The droplets disappear
at room temperature.
The Sonim XP5 is dust-resistant, rugged and shock-resistant. However, it is not dust-proof or
unbreakable if subjected to overwhelming impact. For best results and long product life, one should
protect the Sonim XP5 from salt water, dust and strong impacts.
Safety Guidelines

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SAR Information
The Sonim XP5 has been certified in compliance with
the Government’s requirements for exposure to Radio
Waves.
When communicating over the wireless network, the
mobile phone emits via the radio frequency waves low
levels of radio energy. The Specic Absorption Rate, or
SAR, is the amount of RF energy absorbed by the body
while using the phone and is expressed in watts/kilogram
(W/kg).
Governments around the world have adopted
comprehensive international safety guidelines, developed
by scientic organizations, for example, ICNIRP
(International Commission on Non-Ionizing Radiation
Protection) and IEEE (The Institute of Electrical and
Electronics Engineers Inc.). These guidelines establish
permitted levels of radio wave exposure for the general
population.
Tests for SAR are conducted using standardized methods
with the phone transmitting at its highest certied power
level in all used frequency bands.
SAR Data Information for residents in the United
States and Canada
The limit recommended by ICNIRP is 1.6 W/kg averaged
over one (1) gram of tissue.
The highest SAR value for the Sonim XP5700 phones
when tested by Sonim for use:
• By the ear is 1.31 W/1g.
• Worn on the body is 1.26 W/1g provided that the
phone is used with a non-metallic accessory with
the handset at least 1 cm from the body, or with the
original Sonim accessory intended for this phone
and worn on the body.
HAC Rating
The FCC has created a rating system for cellular phones
regarding their HAC-related performance. This rating
helps consumers with hearing disabilities to nd phones
that work well with their hearing aid devices. The HAC
rating and measurement procedure are described
in the American National Standards Institute (ANSI)
C63.19:2011.
ANSI C63.19 contains two rating standards: an “M” rating
from 1 to 4 for hearing aids operating in microphone
mode, and a “T” rating from 1 to 4 for hearing aids
operating in telecoil mode.
M-Rating stands for Microphone rating and indicates
the amount of reduction of RF interference between the
telephone and the hearing aid in acoustic coupling mode
(also called microphone mode).
Phones rated M3 or M4 meet FCC requirements and
generate less interference to hearing devices set in
microphone mode.T-Rating stands for Telecoil rating and
represents inductive coupling with hearing aids that are
operating in telecoil mode. A telecoil is a small piece of
tightly wrapped wire, built into some hearing aids. While
the microphone of a hearing aid picks up all sounds, the
telecoil only picks up an electromagnetic signal from the
telephone. Thus, users of telecoil-equipped hearing aids
are able to communicate over the telephone without the
amplication of unwanted background noise.
Phones rated T3 or T4 meet FCC requirements and
generate less interference to hearing devices set in
telecoil mode.
A combination of M-rating and T-rating denes the
nal HAC rating and is a deciding factor in selecting
Safety Guidelines

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Safety Guidelines
cellular phones for people with hearing problems. A HAC
compliant phone could be rated:
• M3/T3
• M3/T4
• M4/T3
• M4/T4
These ratings assist hearing device users to nd
phones that are compatible with their hearing devices.
Ratings are shown on the phone’s box or label. The
ratings are not guaranteed for suitability. The results
vary depending on the individual’s hearing loss and the
immunity characteristics of the used hearing device, i.e.
its resistance to interference. The best way to evaluate
the suitability of the phone is to try it with the intended
hearing aid device.
Sonim XP5 has been tested for hearing aid device
compatibility and complies with the Federal
Communications Commission (FCC) requirements. Sonim
XP5 is rated M3/T4.
Avoid High Temperatures
Leaving the device in hot or cold places, such as in a
closed car in summer or winter conditions, reduces the
capacity and lifetime of the battery. For the best results,
try to keep the device between -20°C and +55°C (-4°F
and 131°F). A device with a hot or cold battery may
not work temporarily, even when the battery is fully
charged. Battery performance is particularly limited in
temperatures well below freezing.
Battery Disposal
Do not dispose of batteries in a re as they may explode.
Batteries may also explode if damaged. Dispose of
batteries according to local regulations and recycle when
possible. Do not dispose as household waste. Do not
dismantle, open or shred cells or batteries. In the event of
a battery leak, do not allow the liquid to come in contact
with the skin or eyes. In the event of leak or a hazard
seek medical help immediately.
Personal Medical Devices
Mobile phones may affect the operation of cardiac
pacemakers and other implanted equipment. Please
avoid placing the mobile phone over the pacemaker, for
example in your breast pocket. When using the mobile
phone, place it at the ear opposite the pacemaker. If a
minimum distance of 15 cm (6 inches) is kept between
the mobile phone and the pacemaker, the risk of
interference is limited. If you suspect that interference
is taking place, immediately turn off your mobile phone.
Contact your cardiologist for more information. For
other medical devices, consult your physician and the
manufacturer of the device. Comply with instructions to
switch off the device or deactivate the RF transmitter
when required, especially when posted in hospitals and
aeroplanes. Equipment used in these places may be
sensitive to radio waves emitted from the device and
adversely affect their operation. Also, observe restrictions
at gas stations or other areas with ammable atmosphere
or when close to electro-explosive devices.
Child Safety
Do not allow children to play with your mobile phone or
its accessories. Keep it out of their reach. They could
hurt themselves or others, or could accidentally damage
the mobile phone or accessories. Your mobile phone and
its accessories may contain small parts, which could be

12
Safety Guidelines
detached and create a choking hazard.
Emergency Calls
Mobile phones operate using radio signals, which cannot
guarantee connection under all conditions. Therefore
you should never rely solely upon any mobile phone for
essential communications (e.g. medical emergencies).
Emergency calls may not be possible in all areas, on all
cellular networks, or when certain network services and/
or mobile phone features are in use. Check with your
local service provider.
To dial emergency calls, when the phone is not con-
nected to any network, select Emergency calls on
the home screen. Dial the emergency call number
provided by your service provider.
This phone has been tested and rated for use with hearing aids
for some of the wireless technologies that it uses. However, there
may be some newer wireless technologies used in this phone
that have not been tested yet for use with hearing aids. It is im-
portant to try the different features of this phone thoroughly and in
different locations, using your hearing aid or cochlear implant, to
determine if you hear any interfering noise. Consult your service
provider or the manufacturer of this phone for information on
hearing aid compatibility. If you have questions about return or
exchange policies, consult your service provider.

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Battery Usage Guidelines
Battery Usage
Sonim XP5 phone comes with a removal battery. For any
battery related queries contact Sonim customer support.
Charging the Battery
We recommend that you charge your mobile phone for 4
hours before using for the rst time.
There is a risk of explosion while charging if the
battery has been replaced by an incorrect type.
1 Insert Charger
Insert the charger plug into a power outlet
2 Connect to Phone
The charging port is located in lower side
of the phone, below the back cover. Insert
the charger connector to the charging
port.
3 Charging Animation/Icon
If the battery is being charged when the
phone is switched off, a battery charging
animation with charged percentage is
displayed.
If the battery is being charged while the
phone is switched on, the battery charge
icon on the home screen shows animation
indicating that the battery is being
charged. After the phone is fully charged
the charging animation stops and you can
disconnect the charger from the phone.
Verifying and Optimizing Battery Usage
You can check the battery usage status and also close
some applications to save battery power. In the home
screen, select Settings ( )> Device > Battery ( ).
The current battery charge status (charging or
discharging) and the charge level details are displayed on
the top of the screen.
The discharge graph on the top of the screen shows the
battery level over time since you last charged the device,
and how long you have been running on battery power.
The list at the bottom of the screen shows the breakdown
of battery usage for individual apps and services. The
details screen for some apps includes buttons that allow
you to adjust settings affecting power usage, or stop the
app completely.

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Battery Usage Guidelines
Tips to extend the battery life
Follow these tips to extend your phone’s battery life.
• If you are not using Wi-Fi, Bluetooth, or GPS, use
the Settings to turn them off. The GPS setting is
located in Settings > Personal > Location.
• Set screen brightness to Auto and set a shorter
Sleep timeout (1 minute). The display settings are
located in Settings > Device > Display.
• If you are travelling and do not have access to
mobile or Wi-Fi network, switch to Airplane mode:
Press and hold the power switch until the Phone
options dialog appears. Then select Airplane Mode.

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Getting Started
What Is In the Box?
The list of items in the Sonim XP5 phone box are:
• Sonim XP5 phone with removal battery
• Quick Start Guide
• Factory Installed SIM Card
• USB Data Cable
• Wall charger
Phone Specifications
Feature Description
Memory 8 GB
Wireless Wi-Fi - 802.11 a/b/g/n/r with hotspot
function (Max. 5 connections)
Bluetooth 4 + LE
Connectivity Charger port name: 5pins water-proof
magnetic USB2.0
3.5 mm headphone jack
Battery 24o0mAh (4 pins) embedded
Standby: up to 250 hours
Talk time: up to 10 hours
Music playback: up to 40 hours
Video playback: up to 8 hours
Web browsing: up to 7 hours

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Sonim XP5 Phone
Your Sonim XP5
Loudspeaker
Display screen
Torch
Charger/USB port
Microphone
Headset port
Receiver
EPTT
Options
Clear
Call/Accept
Volume Up key
Call reject/ Long press for Power OFF/
ON/Airplane Mode/Restart
Home
OK
Navigation Keys
Press and hold to lock the keypad
Press and hold to access voicemail
Volume Down key
Return

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Your Sonim XP5
Switching On
Press and hold Red key to ON/OFF for 2 seconds.
When the phone is switched on, it tries to register with
the network. After successful registration, the name of
the service provider is displayed.
Ensure that a valid SIM card is inserted in your
phone.
Setting Up Your Phone
For instructions on using your phone’s buttons, charger,
battery, and other hardware features, check the printed
Quick Start Guide provided along with your phone.
When you power ON the phone for the rst time,
Welcome screen is displayed.
• To choose the language, select the Menu.
• To set up your phone, select Start and follow the
instructions.
Managing Home Screen
After you complete the phone setup, the home screen
is displayed. The home screen is the beginning point to
access all the device’s features. The home screen can
have multiple panels. To move between the home panels,
press the navigation keys.
1. Display icons
2. Service indicator
and Signal
strength indicator
3. Battery charge
indicator and time
4. Home screen
5. Application menu
or grid
The navigation keys are located below the display screen.
Keys Description
Back - Opens the previous
screens in the working
sequence till the home screen
is displayed. Once the home
screen is displayed, it remains
there even when you press
the back key.
Home - moves the current
working application to the
recent applications list/
background and displays
home screen.
1 2
3
4
5

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Your Sonim XP5
Keys Description
Options - displays the
options for the currently active
screen.
Select the Home key twice to
view the recent applications
list.
The Application menu or grid is located above the
navigation buttons in the home screen. The app icons
you keep in the tray remain visible on every Home screen
panel.
The Applications Tray ( ) is always positioned in
the center of the favorites tray. Select it to view all the
installed applications and widgets.
The Display icons on the top of the display screen
provides details about various notications such as
missed calls, new messages and E-mail messages.
The System icons on the right display the current device
status such as wireless and network connection strength,
battery level and time.
You can save folders, application and widget icons in the
middle of your home screen panel.
Home Screen Indicators
The icons displayed at the top of the screen provides
information about the status of the device. Details such
as date and time, battery charge status, and data service
and Wi-Fi connectivity are displayed when the phone
is in standby mode. Other indicators such as Bluetooth
connectivity status, airplane mode, alarm and call forward
(only if Always forward is enabled) are displayed, if the
feature is activated.
Icons Description
Battery level indicator
Battery charging in progress
No signal
Signal strength
No SIM card
Roaming
4G LTE network connected
HSPA or UMTS network connected
GPRS network connected

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Your Sonim XP5
Icons Description
EDGE network connected
Wi-Fi connected
Bluetooth activated
Call in progress
Missed call
New SMS or MMS
Alarm activated
Silent mode activated
Vibration mode activated
Icons Description
Airplane mode activated
Error/information notication - attention
required
Screenshot captured
Music is played
Device storage space is running out
Phone Operations Without SIM Card
You can perform the following operations without
inserting a SIM card in your phone.
• Make emergency calls.
• View and modify all settings except Data usage and
mobile network related settings.
• Activate and share les through Bluetooth.
• Activate and access the Internet, and all your
synced accounts using Wi-Fi connectivity.
• Access your phonebook, my les, multimedia les,
all tools and applications.
• View and modify your prole settings.

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Your Sonim XP5
Setting up and Using Lock Screen
You must lock your phone to protect it from unauthorized
access.
1. From the Home screen or Notcation Panel, select
Menu > Settings ( ).
2. Scroll down and select Security, located under
Personal settings.
3. Select Screen lock and select one of the following
options to congure phone:
• None: Disables the phone lock.
• Slide: When the phone is locked, press and
hold * key or swipe to unlock.
• PIN: When enabled, enter you own PIN value.
When the phone is locked, unlock it using the
PIN.
• Password: When enabled, enter your own
password. When the phone is locked, unlock it
using the password.
When the phone is locked, you can answer an incoming
call, without unlocking the phone.
Changing the Wallpaper
You can set an image or a photo stored in your phone as
your home screen wallpaper. To change the wallpaper,
1. Select change wallpaper. Choose wallpaper from
popup is displayed.
2. Select from one of the following Wallpaper
collections
• Gallery: includes photos and screenshots
taken using the phone’s camera.
• Live Wallpapers: includes animated
wallpapers.
• Photos: includes photos taken from the phone
camera.
• Wallpapers: includes images that are pre-
bundled with the phone.
Taking a Screenshot
You can take the screenshot of the current screen and it
is stored in your phone’s gallery. To take a screenshot:
1. Ensure that the image to be captured is displayed in
the current screen.
2. Press the Power and Volume down button
simultaneously. The screenshot is captured and
stored in the gallery. A screen Capture icon ( ) is
also displayed on the home screen top bar.
Optimizing Memory Usage Text Entry Options
When you enter the text message, you can change the
text entry options by pressing the #key. The current text
entry options are displayed in the top bar.
The various text entry options are
• ABC: Enter all the text in upper case.
• Abc: Enter the rst letter of the paragraph in upper
case.
• abc: Enter all the text in lower case.
• 123: Enter the numbers.
• T9ENG: Enter the text based on the T9 dictionary.