Sonos PLAY 2 gen 2 User manual

THIS DOCUMENT CONTAINS INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE.
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Tm. Off.
Sonos products may be protected by one or more patents. Our patent-to-product information can be found here:
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AirPlay®, Apple Music™, FairPlay®, iPad®, iPhone®, iPod®, Tunes®, and OS X®, are trademarks of Apple Inc., registered in the U.S.
and other countries.
"Made for iPod", "Made for iPhone", and "Made for iPad" mean that an electronic accessory has been designed to connect specifically to
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responsible for the operation of this device or its compliance with safety and regulatory standards. Please note that the use of this
accessory with iPod, iPhone, or iPad may affect wireless performance.
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Sonos uses MSNTP software, which was developed by N.M. Maclaren at the University of Cambridge.
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All other products and services mentioned may be trademarks or service marks of their respective owners.
June 2017
©2004-2017 by Sonos, Inc. All rights reserved.

Sonos PLAY:5 (gen 2)
The all-new PLAY:5®is the ultimate smart speaker for today’s streaming universe—powerfully smart, fine-
tuning its sound to bring you all the energy and emotion the artist packed into the original recording.
• Hardware and software custom-designed by Sonos to produce pure, immersive sound that’s crystal
clear at any volume.
• Powered by 3 tweeters and 3 mid-woofers, each with a dedicated amplifier, perfectly tuned to match the
speakers and acoustic architecture.
• Works seamlessly with the complete range of Sonos products.
New to Sonos?
It takes just a few steps to get Sonos up and running—simply follow the setup instructions packaged with
your PLAY:5. Once you’ve got it set up, you can add additional Sonos products any time.
Adding to an existing Sonos system?
Sonos can be easily expanded room by room. If you are adding this PLAY:5 to an existing Sonos system, see
Adding to an existing Sonos system.

Product Guide
2
Your home network
To use the Sonos app, your device must be on the same network as Sonos. If you need help, please go to
http://faq.sonos.com/searching.
Requirements
To access music services, Internet radio, and music stored on your computer or Network-Attached Storage
(NAS) device, make sure your network meets these requirements.
Note: Make sure your network has a high-speed Internet connection because
Sonos is designed to provide you with free, online software updates. Your Sonos
system must be registered to receive these updates so be sure to register during
the setup process. We do not share your e-mail address with other companies.
• High-speed DSL/cable modem, or fiber-to-the-home broadband connection for proper playback of
music services. (If your Internet service provider only offers satellite Internet access, you may experience
playback issues due to fluctuating download rates.)
• If your modem isn’t a modem/router combination and you want to take advantage of Sonos’ automatic
online updates or use a streaming music service, you’ll need to install a wireless router before setting up
Sonos.
Note: Sonos communicates over a 2.4GHz home network supporting 
802.11 b/g/n wireless technology. 802.11n only network configurations are not
supported—you can either change the router settings to 802.11 b/g/n or connect a
Sonos product to your router.
• Connect a Sonos BOOST or speaker to your router if:
• You have a larger home where the WiFi performance isn’t reliable and you want to strengthen the
wireless performance of your Sonos system.
• Your WiFi network is already in high demand with streaming video and web surfing and you want to
create a separate wireless network exclusively for your Sonos speakers.
• Your network is 5GHz only (not switchable to 2.4GHz).
• You have configured your router to support only 802.11n and can’t change the settings to support
802.11 b/g/n.
• For best results, you should connect the computer or NAS drive that contains your personal music library
collection to your network router using an Ethernet cable.
The Sonos app
You can use the free Sonos app with any compatible device, including:
•Sonos app (Android)—Android 4.0 and higher; certain features require later versions. 
Touch t h e Play Storeor Market button on your Android device to download the free Sonos app from
Google Play.
•Sonos app (iOS)—iPhone, iPad and iPod touch running iOS 8.0 or later; certain features may require
later versions.
Touch t h e App Store button on your iPhone, iPod touch or iPad to download the free Sonos app, or

Sonos PLAY:5 3
download the application from iTunes®. (If you download from iTunes, you will need to sync before you
see the Sonos logo display on your device.)
•Sonos app (PC)—Windows® 7 and higher; certain features require later versions. 
Download from our website at www.sonos.com/support/downloads.
•Sonos app (Mac)—Macintosh® OS X 10.9 or later. 
Download from our website at www.sonos.com/support/downloads.
Selecting a location
The PLAY:5 is designed to produce great sound wherever it's placed. For maximum performance, we have a
few guidelines:
• The PLAY:5 is a substantial and powerful speaker and should be placed on a flat surface that is robust
and durable enough to properly support it. Make sure the PLAY:5’s rubber feet sit completely on the flat
surface.
• Allow at least 1” clearance all around the PLAY:5.
• For a single PLAY:5 speaker Sonos recommends positioning the speaker horizontally, enabling stereo
sound over a wide sound stage. (A single PLAY:5 speaker positioned in vertical mode is a mono
speaker—there is no stereo separation.)
• Place the PLAY:5 across the room from where you will be listening (at or close to your ear height for best
results).
• For stereo pair placement information, see Optimum stereo pair placement information.
Caution: The PLAY:5 is humidity resistant so you can use it in the bathroom;
however it is not water resistant so don’t position it near water or leave it outside
during a rain storm.

Product Guide
4
PLAY:5 front
Touch Controls
Note: The Sonos PLAY:5’s front grille is not removable. Tampering with the grille
may result in damage to your PLAY:5.
On/Off Sonos is designed to be always on; the system uses minimal electricity
whenever it is not playing music.
• To quickly stop streaming audio in all rooms, select Pause All
from Rooms on a Sonos app.
• To stop streaming audio in one room, you can touch the Play/
Pause button on the PLAY:5.
Status indicator light Indicates the current status. During normal operation the white light is
dimly lit, brightening when touch controls are activated. If desired, you
can turn off the white light from Room Settings.
See Player status indicators for a complete list of status indications.
Play/Pause Toggles between playing and pausing the audio (defaults to restarting
the same music source when pressed unless a different source is
selected). Touch to start or stop streaming audio.

Sonos PLAY:5 5
Volume up (+) 
Volume down (-)
When placed horizontally, the Volume Up touch control is on the right.
When placed vertically, the Volume Up touch control is above the logo.
When placed horizontally, the Volume Down touch control is on the left.
When placed vertically, the Volume Down touch control is below the
logo.
(Touch and hold for rapid volume change.)
Next track
Previous track
When placed horizontally, swipe from left to right between the touch
controls to go to the next track.
When placed vertically, swipe up to go to the next track.
When placed horizontally, swipe from right to left between the touch
controls to go to the previous track.
When placed vertically, swipe down to go to the previous track.
(Next/Previous touch controls do not work when listening to a radio
station.)

Product Guide
6
PLAY:5 back
Join button
Ethernet port
AC power (mains) input 
(~100-240 V, 50-60 Hz)
3.5mm (1/8”) stereo audio in
(2V)
Press the round Join button to connect the PLAY:5 to your Sonos
system.
You can use an Ethernet cable to connect the PLAY:5 to your home
network.
Use only the supplied power cord to connect to a power outlet (using a
third party power cord will void your warranty).
Using Line-In: 
To connect to a portable music player, use a 3.5mm to 3.5mm stereo
audio cable to connect from the audio output on the device to the
PLAY:5’s audio input.
To connect an audio component such as a CD player, use a 3.5mm (1/
8”) mini-stereo to RCA audio cable. (Plug the mini-stereo end into the
audio input on the PLAY:5 and plug the RCA end into the audio outputs
on the audio component.)

Sonos PLAY:5 7
Adding to an existing Sonos system
Once you’ve got Sonos set up, you can easily add more Sonos products any time (up to 32).
1. Select a location for your PLAY:5. (See Selecting a location for optimal placement guidelines.)
2. Attach the power cord to the PLAY:5 and apply power. Be sure to push the power cord firmly into the unit.
Note: If you want to make a wired connection, connect a standard Ethernet cable
from your router (or a live network wall plate if you have built-in wiring) to the
Ethernet port on the back of the Sonos product.
3. Choose one of the following options:
• Using the Sonos app on a mobile device: Select Add a Player or SUB from Settings.
• Using the Sonos app on a Mac or PC: Select Add a Player or SUB from the Manage menu.
Thick walls, 2.4 GHz cordless telephones, or the presence of other wireless devices can interfere with or block
the wireless network signals from Sonos. If you experience difficulty after positioning a Sonos product, try one
or more of the following resolutions—relocate the Sonos product; change the wireless channel your music
system is operating on; connect a Sonos product to your router if your setup is currently wireless.
Tune your room with Trueplay™
Go ahead, put your Sonos speakers wherever you want. Trueplay listens to your room and tunes your
speakers so you hear the sound you love, custom tuned to the room where you’re listening (works on mobile
devices running iOS 8 or later).
Choose Settings -> Room Settings. Pick a room and touch Trueplay Tuning to get started.
Note: Trueplay tuning is not available if VoiceOver is enabled on your iOS device. If
you want to tune your speakers, first turn VoiceOver off on your device and then
select Settings -> Room Settings from the Sonos app.
Equalization settings
The Sonos PLAY:5 ships with the equalization settings preset to provide the optimal playback experience. If
desired, you can change the sound settings (bass, treble, balance, or loudness) to suit your personal
preferences.
1. Select Settings -> Room Settings.
2. Touch to select a room.
3. Select EQ, and then drag your finger across the sliders to make adjustments.
4. To change the Loudness setting, touch On or Off. (The loudness setting boosts certain frequencies,
including bass, to improve the sound at low volume.)

Product Guide
8
Creating a stereo pair
The stereo pair setting allows you to group two PLAY:1s, PLAY:3s or PLAY:5s in the same room to create a
wider stereo experience. In this configuration, one unit serves as the left channel and the other serves as the
right channel. You cannot create a mixed stereo pair—the Sonos products in the stereo pair must be the
same.
Optimum stereo pair placement information
• When creating a stereo pair, it is best to place the two Sonos speakers 8 to 10 feet away from each other.
• Your favorite listening position should be 8 to 12 feet from the paired Sonos products. Less distance will
increase bass, more distance will improve stereo imaging.
• You can place them either horizontally or vertically—vertical works best when you sit in an optimized seat
in the center between the speakers; horizontal works well when you want a great experience over a wider
listening area, such as a couch. (Both speakers should be placed in the same orientation.)
• When placed vertically, Volume Up is
above the logo; Volume Down is below the
logo.
• When placed vertically, swipe up to go to
the next track; swipe down to go to the
previous track.
Note: The stereo pair setting is for use with PLAY:1, PLAY:3 and PLAY:5 units
only. You cannot create a mixed stereo pair—both Sonos products in the stereo
pair must be the same.

Sonos PLAY:5 9
Using the Sonos app on a mobile device
1. Select Settings -> Room Settings.
2. Select a PLAY:5 to pair.
3. Select Create Stereo Pair, and follow the prompts to set up the stereo pair.
To separate a stereo pair:
1. Select Settings -> Room Settings.
2. Select the stereo pair you wish to separate (the stereo pair appears with L + R in the room name.)
3. Select Separate Stereo Pair.
Using the Sonos app on a Mac or PC
1. Choose one of the following:
• Using your PC, select Settings from the Manage menu.
• Using your Mac, select Preferences -> Room Settings from the Sonos menu.
2. Select a PLAY:5 you want to pair from the Room Settings for drop-down list.
3. Click Create Stereo Pair and follow the prompts to set up the stereo pair.
To separate a stereo pair:
1. Choose one of the following:
• Using your PC, select Settings from the Manage menu.
• Using your Mac, select Preferences -> Room Settings from the Sonos menu.
2. Select the Sonos stereo pair you wish to separate from the Room Settings for drop-down (the stereo pair
will appear with L + R in the room name).
3. On the Basic tab, click Separate Stereo Pair.
Surround speakers
Adding surround speakers
You can easily pair two PLAY:1, PLAY:3 or PLAY:5 (gen2) speakers with a PLAYBAR to function as left and
right surround channels in your Sonos surround sound experience. You can either configure surround
speakers during the setup process, or follow the steps below to add them.
• Make sure the Sonos products are the same—you cannot combine a PLAY:1 and a PLAY:3 to function
as surround speakers.
• Be sure to follow these instructions to set up your surround speakers. Do not create a room group or
stereo pair as these will not achieve the left and right surround channel functionality.
Using the Sonos app on a mobile device
1. From Settings, select Room Settings.
2. Select the room the PLAYBAR is located in.
3. Select Add Surrounds.
4. Follow the prompts to add first a left and then a right surround speaker.

Product Guide
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Removing surround speakers
1. From Settings, select Room Settings.
2. Select the room the surround speakers are associated with. The room name appears as Room (+LS+RS)
on the Room Settings menu.
3. Select Remove Surrounds.
4. Select Next to drop the surround sound speakers from your surround system. If these were newly
purchased PLAY:5s they will appear as Unused on Rooms. If these PLAY:5s existed in your household
previously, they revert back to their previous state.
You can now move them to another room for individual use.
Changing the surround settings
The default setting is determined by the calibration process. If you wish to make a change, you can follow the
steps below.
1. From Settings, select Room Settings.
2. Select the room the PLAYBAR and surround speakers are located in. It appears as Room (+LS+RS)on the
Room Settings menu.
3. Select Advanced Audio -> Surround Settings.
4. Choose one of the following:
•Surrounds: Choose On or Off to turn the sound from the surround speakers on and off.
•TV Level: Drag your finger across the slider to increase or decrease the volume of the surround speakers
for playing TV audio.
•Music Level: Drag your finger across the slider to increase or decrease the volume of the surround
speakers for playing music.
•Music Playback: Choose Ambient (default; subtle, ambient sound) or Full (enables louder, full range
sound). This setting applies only to music playback, not TV audio.
Using the Sonos app on a Mac or PC
1. Select Manage -> Settings (PC) or Sonos -> Preferences (Mac).
2. Select Room Settings if it is not already highlighted on the left.
3. From the Basic tab, select Add Surrounds.
4. Follow the prompts to add first a left and then a right surround speaker.
Removing surround speakers
1. Select Manage -> Settings (PC) or Sonos -> Preferences (Mac).
2. Select Room Settings if it is not already highlighted on the left.
3. Choose the room the PLAYBAR is located in from the Room Settings for drop-down list. The room name
appears as Room (+LS+RS).
4. From the Basic tab, click Remove Surrounds. If these were newly purchased PLAY:5s, they will appear
as Unused in the Rooms pane. If these PLAY:5s existed in your household previously, they revert back to
their previous state.

Sonos PLAY:5 11
Changing the surround settings
The default setting is determined by the calibration process. If you wish to make a change, you can follow the
steps below.
1. Select Manage -> Settings (PC) or Sonos -> Preferences (Mac).
2. Select Room Settings if it is not already highlighted on the left.
3. Choose the room the PLAYBAR and surround speakers are located in from the Room Settings for drop-
down.
4. Select the Surrounds tab.
5. Choose one of the following:
•Surrounds: Check to turn the sound from the surround speakers on; uncheck to turn it off.
•TV Level Adjustment: Click and drag the slider to increase or decrease the volume of the surround
speakers for playing TV audio.
•Music Level Adjustment: Click and drag the slider to increase or decrease the volume of the surround
speakers for playing music.
•Music Playback: Choose Ambient (default; subtle, ambient sound) or Full (enables louder, full range
sound). This setting applies only to music playback, not TV audio.
Playing music
Make a selection from the Menu on your mobile device or from the MUSIC pane on a Mac or PC.
Radio
Sonos includes a radio guide that provides immediate access to over 100,000 free pre-loaded local and
international radio stations, shows and podcasts streaming from every continent.
To select a radio station, simply select Radio by TuneIn and choose a station.
Music services
A music service is an online music store or online service that sells audio on a subscription basis. Sonos is
compatible with several music services—you can visit our website at www.sonos.com/music for the latest
list. (Some music services may not be available in your country. Please check the individual music service’s
website for more information.)
If you are currently subscribed to a music service that’s compatible with Sonos, simply add your music service
user name and password information to Sonos as needed and you’ll have instant access to the music service
from your Sonos system.
1. To add a music service, touch Add Music Services from the Menu.
2. Select the music service you would like to add.
3. Select Add to Sonos, and then follow the on-screen prompts. Your login and password will be verified
with the music service. As soon as your credentials have been verified, the music service displays on the
Menu.

Product Guide
12
Free music service trials are available in some countries. (Please check the individual music service’s website
for more information.) If there is a music service trial visible on the Music Services menu, simply touch it to
select. Touch Add to Sonos -> I’m new to [music service], and then follow the prompts to activate the
music trial. After the trial period is up, you will need to subscribe to the music service to keep the music
playing.
Local music library
Sonos can play music from any computer or network-attached storage (NAS) device on your home network
where you have shared music folders (up to 65,000 songs). During the setup process, you are guided through
the process of accessing your local music library (such as your iTunes library). Over time, you may wish to add
or remove folders from this list.
Note: We recommend using the Sonos app for Mac or PC to add shared folders.
For more information, please visit our website at http://faq.sonos.com/manage.
To make changes to your local library using a mobile device, go to Settings and choose one of the following
options:
• To add a music folder, select Music Library Setup and:
•Touch -> Add New Share (iOS).
•TouchAdd New Share (Android).
• To remove a music folder, select Music Library Setup and:
•Touch next to the folder you wish to remove (iOS).
• Touch the folder and select Remove Share (Android).
Sonos indexes your local music so you can view your music collection by categories (such as artists, albums,
composers, genres, or songs.) If you add new music, simply update your music index to add this music to
your Sonos music library.
• To update your music library, select Manage Music Library -> Update Music Index Now. If you’d like
your music library to update automatically each day, select Schedule Music Index Updates and then
select an update time.
Playing music from your mobile device
You can play music and podcasts stored on any mobile device that’s on the same network as Sonos. Just
choose On this [mobile device] from the Menu.
Google Play Music (Android devices)
You can play music to Sonos directly from the Google Play Music app on any Android device. This feature is
available for both Standard and All Access Google Play Music customers.
To play music directly from the Google Play Music app to Sonos, you must have both the Google Play Music
app and the Sonos app installed on your mobile device.
Simply open the Google Play Music app and connect to a Sonos room or room group to start the music.

Sonos PLAY:5 13
Control Sonos from your Spotify app
You can always play Spotify from the Sonos app. Now you can control Sonos directly from your Spotify app
too (Spotify premium subscribers only).
While you’re listening to music in the Spotify app, select DEVICES AVAILABLE to connect to a Sonos room
or room group.
To use this feature you need to have a Sonos account. If you don’t have one, choose one of the following
options:
• On a mobile device: Go to Settings -> Advanced Settings and choose Control Sonos from Spotify.
•OnaPC:GotoManage -> Settings and choose Advanced. From the Music Sources tab, choose
Control Sonos from Spotify.
• On a Mac: Go to Sonos -> Preferences and select Advanced. From the Music Sources tab, choose
Control Sonos from Spotify.
Using line-in
You can connect an external source like a portable music player to any Sonos player that has a line-in
connection. The source will be automatically detected as soon as you plug it in.
To a portable music player: Connect a 3.5mm to 3.5mm stereo audio cable from the portable device’s audio
output to the PLAY:5’s audio input.
To an external source like a CD player: Use a 1/8” (3.5mm) mini-stereo to RCA audio cable—plug the mini-
stereo end into the PLAY:5, and plug the RCA end into the external source’s audio outputs.
Playing music
Using a mobile device: Touch Line-In from the Menu and choose the line-in device.
Using a Mac or PC: Choose Line-In from the MUSIC pane. Click next to the music source and choose
Play Now.
Changing the settings
Using a mobile device: Go to Settings and choose Room Settings. Choose the Sonos speaker the source
is connected to and touch Line-In.
Using a Mac or PC: Go to Manage -> Settings (PC) or Sonos -> Preferences -> Room Settings (Mac).
Choose the Sonos speaker the source is connected to from the Room Settings for drop-down and click the
Line-In tab.
Settings:
•Line-In Source Name: Choose a name from the list.
•Line-In Source Level: A default (typical) line-in source level is automatically assigned for each source. If
the volume sounds too low, you can choose a higher line level. (You may experience clipping at higher
volume levels if you set the level too high.)
•Autoplay Room: Choose the room you want this line-in source to play in whenever it’s connected to
Sonos.

Product Guide
14
•Include Grouped Rooms: Turn on if you want the line-in source to play in rooms that are grouped with
the autoplay room.
•Use Autoplay Volume: Click the Use Autoplay Volume box if you want to use the external source to
adjust the volume in the autoplay room. Use the slider to set a default volume.
I have a new router
If you purchase a new router or change your ISP (Internet service provider), you will need to restart all your
Sonos products after the router is installed.
Note: If the ISP technician connects a Sonos product to the new router, you only
need to restart your wireless Sonos products.
1. Disconnect the power cord from all of your Sonos products for at least 5 seconds.
2. Reconnect them one at a time, starting with the Sonos product that is connected to your router (if one is
usually connected).
Wait for your Sonos products to restart. The status indicator light will change to solid white on each
product when the restart is complete.
If your Sonos setup is completely wireless (you don’t keep a Sonos product connected to your router), you
will also need to change your wireless network password. Follow the steps below:
1. Temporarily connect one of your Sonos players to the new router with an Ethernet cable.
2. Select Advanced Settings -> Wireless Setup from the Settings menu.
Sonos will detect your network.
3. Enter the password for your wireless network.
4. Once the password is accepted, unplug the player from your router and move it back to its original
location.
I want to change my wireless network password
If your Sonos system is set up wirelessly and you change your wireless network password, you will also need
to change it on your Sonos system.
1. Temporarily connect one of your Sonos players to your router with an Ethernet cable.
2. Choose one of the following options:
• Using the Sonos app on a mobile device, select Settings -> Advanced Settings -> Wireless Setup.
• Using the Sonos app on a PC, select Settings -> Advanced from the Manage menu. On the General
tab, select Wireless Setup.
• Using the Sonos app on a Mac, select Preferences -> Advanced from the Sonos menu. On the General
tab, select Wireless Setup.
3. Enter the new wireless network password when prompted.
4. Once the password is accepted, you can unplug the player from your router and move it back to its
original location.

Sonos PLAY:5 15
Player status indicators
Indicator Lights Status Sonos Product Additional Information
Flashing white Powering up BRIDGE, BOOST,
CONNECT, SUB,
CONNECT:AMP,
DOCK, PLAY:1,
PLAY:3, PLAY:5,
PLAYBAR,
PLAYBASE
Solid white
(dimly lit)
Powered up and associated
with a Sonos system (normal
operation)
BRIDGE, BOOST,
CONNECT, SUB,
CONNECT:AMP,
DOCK, PLAY:1,
PLAY:3, PLAY:5,
PLAYBAR,
PLAYBASE
You can turn the white status indicator
light on or off from Room Settings.
(Sonos products that are paired together
share the same setting.)
Solid white
(brightly lit)
Touch control(s) active PLAY:5 (gen2),
PLAYBASE
Brightens when touch controls are
activated.
Flashing green Powered up, not yet
associated with a Sonos
system
Or,
WAC (wireless access
configuration) join ready
BRIDGE, BOOST,
CONNECT, SUB,
CONNECT:AMP,
DOCK, PLAY:1,
PLAY:3, PLAY:5,
PLAYBAR,
PLAYBASE
For a SUB, this may indicate the SUB is
not yet paired with a speaker.
Slowly flashing
green
Surround audio is off or 
SUB audio is off
PLAY:1, PLAY:3,
PLAY:5 (gen2),
SUB
Applicable for speaker configured as a
surround speaker, or for a SUB paired
with a PLAYBAR.
Solid green Volume set to zero or muted CONNECT,
CONNECT:AMP,
PLAY:1, PLAY:3,
PLAY:5,
PLAYBAR,
PLAYBASE
Flashing orange During SonosNet setup, this
occurs after a button press
while the product is
searching for a household to
join.
BRIDGE, BOOST,
CONNECT, SUB,
CONNECT:AMP,
DOCK, PLAY:1,
PLAY:3, PLAY:5,
PLAYBAR,
PLAYBASE

Product Guide
16
Rapidly flashing
orange
Playback / Next Song failed CONNECT,
CONNECT:AMP,
PLAY:1, PLAY:3,
PLAY:5,
PLAYBAR,
PLAYBASE
Indicates either playback or next song
was not possible.
Solid orange During wireless setup, this
occurs while the Sonos open
access point is temporarily
active. 
If you are not setting up
Sonos, this may indicate
warning mode.
CONNECT, SUB,
CONNECT:AMP,
PLAY:1, PLAY:3,
PLAY:5,
PLAYBAR,
PLAYBASE
If the orange light is on AND the speaker’s
volume level automatically reduces, this
indicates the speaker is in warning mode.
• Press the Pause button to stop the
audio.
• For Sonos products with a vent
opening (SUB, CONNECT:AMP),
check to make sure it’s not blocked.
• Check the room temperature to make
sure it’s less than 104°F/ 40° C.
• If the speaker is in direct sunlight,
provide shade.
• Allow the speaker to cool for several
minutes and then press Play to
restart the audio.
• If the problem does not resolve,
please contact Customer Care.
Flashing green
and white
Speakers are being linked to
your Sonos account.
BRIDGE, BOOST,
CONNECT, SUB,
CONNECT:AMP,
DOCK, PLAY:1,
PLAY:3, PLAY:5,
PLAYBAR,
PLAYBASE
Link the speaker(s) to your account. For
more information, see 
http://faq.sonos.com/accountlink.
Flashing red and
white
Speaker repartitioning failed. BRIDGE, BOOST,
CONNECT, SUB,
CONNECT:AMP,
DOCK, PLAY:1,
PLAY:3, PLAY:5,
PLAYBAR,
PLAYBASE
Please contact Customer Care.
Flashing red Speaker setup timed out.
This happens if a speaker is
plugged in for 30 minutes
without being set up.
CONNECT, SUB,
CONNECT:AMP,
PLAY:1, PLAY:3,
PLAY5,
PLAYBAR,
PLAYBASE
Unplug the speaker, wait 10 seconds,
plug it back in, and set it up.
Indicator Lights Status Sonos Product Additional Information

Sonos PLAY:5 17
Important safety instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry soft cloth. Household cleaners or solvents can damage the finish on your Sonos
components.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus that
produce heat.
9. Protect the power cable from being walked on or pinched, particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
10. Only use attachments/accessories specified by the manufacturer.
11. Unplug this apparatus during lightning storms or when unused for long periods of time.
12. Refer all servicing to Sonos qualified service personnel. Servicing is required when the apparatus has
been damaged in any way, such as power-supply cable or plug is damaged, liquid has been spilled or
objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not
operate normally, or has been dropped.
13. The Mains plug should be readily available to disconnect the equipment.
14. Warning: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or
moisture.
15. Do not expose apparatus to dripping or splashing and do not place objects filled with liquids, such as
vases, on the apparatus.

Product Guide
18
Specifications
Feature Description
Audio Hardware and software custom-designed by Sonos to produce pure,
immersive sound that’s crystal clear at any volume.
Speakers Six driver speaker system—three 10cm mid-woofers, two 20mm tweeters
and one 23mm center tweeter, each with a dedicated amplifier, designed in-
house and perfectly tuned to match the speakers and acoustic architecture.
Stereo Pair Turn two PLAY:5s into separate left and right channel speakers to create
wider, bigger deeper sound.
5.1 Home Theater Add two PLAY:5 speakers to a PLAYBAR and SUB for a true surround
sound experience.
Music
Audio Formats Supported Support for compressed MP3, AAC (without DRM), WMA without DRM
(including purchased Windows Media downloads), AAC (MPEG4), AAC+,
Ogg Vorbis, Apple Lossless, Flac (lossless) music files, as well as
uncompressed WAV and AIFF files.
Native support for 44.1kHz sample rates. Additional support for 48kHz,
32kHz, 24kHz, 22kHz, 16kHz, 11kHz, and 8kHz sample rates. MP3 supports
all rates except 11kHz and 8kHz.
Note: Apple “Fairplay”, WMA DRM and WMA Lossless formats not currently
supported. Previously purchased Apple “Fairplay” DRM-protected songs
may be upgraded.
Music Services Supported Sonos works seamlessly with most music services, including Apple
Music™, Deezer, Google Play Music, Pandora, Spotify and Radio by TuneIn,
as well as downloads from any service offering DRM-free tracks. Service
availability varies by region. For a complete list, see 
http://www.sonos.com/music.
Internet Radio Supported Streaming MP3, HLS/AAC, WMA
Album Art Supported JPEG, PNG, BMP, GIF
Playlists Supported Napster, iTunes, WinAmp, and Windows Media Player (.m3u, .pls, .wpl)
Networking*
Wireless Connectivity Connects to your home WiFi network with any 802.11 b/g/n router.
802.11n only network configurations are not supported—you can either
change the router settings to 802.11 b/g/n or connect a Sonos product to
your router.
SonosNet™Extender Functions to extend and enhance the power of SonosNet, a secure AES
encrypted, peer-to-peer wireless mesh network dedicated exclusively for
Sonos to reduce WiFi interference.
Ethernet Port One 10/100 Mbps Ethernet port allows a connection to your network or to
other Sonos speakers