Sonos PLAY:5 User manual

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All other products and services mentioned may be trademarks or service marks of their respective owners.
January 2016
©2004-2016 by Sonos, Inc. All rights reserved.

Sonos®PLAY:5 (gen 2)
The all-new Play:5®is the ultimate smart speaker for today’s streaming universe—powerfully smart, fine-
tuning its sound to bring you all the energy and emotion the artist packed into the original recording.
• Hardware and software custom-designed by Sonos to produce pure, immersive sound that’s crystal
clear at any volume.
• Powered by 3 tweeters and 3 mid-woofers, each with a dedicated amplifier, perfectly tuned to match the
speakers and acoustic architecture.
• Works seamlessly with the complete range of Sonos products.
New to Sonos?
It takes just a few steps to get your Sonos system up and running—simply follow the setup instructions
packaged with your PLAY:5. Once you’ve got it set up, you can add additional Sonos products any time.
Adding to an existing Sonos system?
The Sonos system can be easily expanded room by room. If you are adding this PLAY:5 to an existing Sonos
system, you can turn directly to page 7.

Product Guide
2
Your Home Network
To access Internet music services, Internet radio, and any digital music stored on your computer or Network-
Attached Storage (NAS) device, your home network must meet the following requirements:
Home network requirements
• High-speed DSL/Cable modem, or fiber-to-the-home broadband connection for proper playback of
Internet-based music services. (If your Internet service provider only offers Satellite Internet access, you
may experience playback issues due to fluctuating download speeds.)
• If your modem is not a modem/router combination and you want to take advantage of Sonos' automatic
online updates, or stream music from an Internet-based music service, you must install a router in your
home network.If you do not have a router, purchase and install one before proceeding. If you are going
to use the Sonos app on an Android™or iOS device, or you are setting up Sonos wirelessly, you will need
a wireless router. Please visit our website at http://faq.sonos.com/apps for more information.
Connect a Sonos BOOST (or player) to your router if:
• You have a larger home where the WiFi performance isn’t reliable and you want to strengthen the
wireless performance of your Sonos system.
• Your WiFi network is already in high demand with streaming video and web surfing and you want to
create a separate wireless network exclusively for your Sonos speakers.
• Your home network is 5GHz only (not switchable to 2.4GHz).
For best results, you should connect the computer or NAS drive that contains your personal music library
collection to your home network router using an Ethernet cable.
Note: Your network must have a high-speed Internet connection, as the Sonos
system is designed to provide you with free, online software updates. Your Sonos
system must be registered to receive these updates so be sure to register during
the setup process. We do not share your e-mail address with other companies.
Note: Sonos communicates over a 2.4GHz home network supporting 802.11
b/g/n wireless technology. 5GHz networks are not supported in a completely
wireless Sonos setup.
Note: For the latest system requirements, including supported operating system
versions, please visit our website at http://faq.sonos.com/specs.

Sonos PLAY:5 3
The Sonos App
You can use the free Sonos app with any compatible device, including:
•Sonos app (Android)—Android 2.2 and higher; certain features require later versions. (Standard wireless
setup is only supported on Android 2.3 or 4.0 and higher.)
Touch the Play Store or Market button on your Android device to download the free Sonos app from
Google Play.
•Sonos app (iOS)—iPhone, iPad and iPod touch running iOS 7.0 and higher; certain features may require
later versions.
Touch the App Store button on your iPhone, iPod touch or iPad to download the free Sonos app, or
download the application from iTunes®. (If you download from iTunes, you will need to sync before you
see the Sonos logo display on your device.)
•Sonos app (PC)—Windows® XP SP3 and higher; certain features require later versions. (Standard
wireless setup is only supported on Windows 7 and higher.)
Download from our website at www.sonos.com/support/downloads.
•Sonos app (Mac)—Macintosh® OS X 10.7 and higher
Download from our website at www.sonos.com/support/downloads.
Selecting a Location
The PLAY:5 is designed to produce great sound wherever it's placed. For maximum performance, we have a
few guidelines:
• The PLAY:5 is a substantial and powerful speaker and should be placed on a flat surface that is robust
and durable enough to properly support it.
• For a single PLAY:5 speaker Sonos recommends positioning the speaker horizontally, enabling stereo
sound over a wide sound stage. (A single PLAY:5 speaker positioned in vertical mode is a mono
speaker—there is no stereo separation.)
• For stereo pair placement information, see page 8.
• Place the PLAY:5 across the room from where you will be listening (at or close to your ear height for best
results).
Note: Sonos CONTROL has been discontinued, but it’s compatible with your new
Sonos product.
Caution: The PLAY:5 is humidity resistant so you can use it in the bathroom;
however it is not water resistant so don’t position it near water or leave it outside
during a rain storm.

Product Guide
4
Controls and Buttons
PLAY:5 Front
Note: The Sonos PLAY:5’s front grille is not removable. Tampering with the grille
may result in damage to your PLAY:5.
On/Off Your Sonos system is designed to be always on; the system uses
minimal electricity whenever it is not playing music.
• To quickly stop streaming audio in all rooms, select Pause All
from the Rooms menu on a Sonos controller.
• To stop streaming audio in one room, you can touch the Play/
Pause button on the PLAY:5.
Status indicator light Indicates the current status. During normal operation the white light is
dimly lit, brightening when touch controls are activated. If desired, you
can turn off the white light from Room Settings.
See “Player Status Indicators” for a complete list of status indications.
Play/Pause Toggles between playing and pausing the audio (defaults to restarting
the same music source when pressed unless a different source is
selected). Touch to start or stop streaming audio.
Touch Controls

Sonos PLAY:5 5
Volume up (+)
Volume down (-)
When placed horizontally, the Volume Up touch control is on the right.
When placed vertically, the Volume Up touch control is above the logo.
When placed horizontally, the Volume Down touch control is on the left.
When placed vertically, the Volume Down touch control is below the
logo.
(Touch and hold for rapid volume change.)
Next track
Previous track
When placed horizontally, swipe from left to right between the touch
controls to go to the next track.
When placed vertically, swipe up to go to the next track.
When placed horizontally, swipe from right to left between the touch
controls to go to the previous track.
When placed vertically, swipe down to go to the next track.
(Next/Previous touch controls do not work when listening to a radio
station.)

Product Guide
6
PLAY:5 Back
Join button Press the round Join button to connect the PLAY:5 to your Sonos
system.
Ethernet port You can use an Ethernet cable to connect the PLAY:5 to your home
network.
AC power (mains) input
(~100-240 V, 50-60 Hz)
Use only the supplied power cord to connect to a power outlet (using a
third party power cord will void your warranty).
3.5mm (1/8”) stereo audio in
(2V)
Using Line-In:
To connect to a portable music player, use a 3.5mm to 3.5mm stereo
audio cable to connect from the audio output on the device to the
PLAY:5’s audio input.
To connect an audio component such as a CD player, use a 3.5mm (1/
8”) mini-stereo to RCA audio cable. (Plug the mini-stereo end into the
audio input on the PLAY:5 and plug the RCA end into the audio outputs
on the audio component.)

Sonos PLAY:5 7
Adding to an Existing Sonos System
Once you’ve got your Sonos system set up, you can easily add more Sonos products any time (up to 32).
1. Select a location for your PLAY:5. (See “Selecting a Location” for optimal placement guidelines.)
2. Attach the power cord to the PLAY:5 and apply power. Be sure to push the power cord firmly into the unit.
3. Choose one of the following options:
• Using the Sonos app on a mobile device: Select Add a Player or SUB from the Settings menu.
• Using the Sonos app on a Mac or PC: Select Add a Player or SUB from the Manage menu.
Thick walls, 2.4 GHz cordless telephones, or the presence of other wireless devices can interfere with or block
the wireless network signals from your Sonos system. If you experience difficulty after positioning a Sonos
product, try one or more of the following resolutions—relocate the Sonos product; change the wireless
channel your music system is operating on; connect a Sonos product to your router if your setup is currently
wireless. See “Basic Troubleshooting” for additional information.
Tuning the Sound For Your Room (Trueplay™)
While you can locate Sonos speakers just about anywhere, the size and shape of your room and the objects in
it can distort your speaker’s sound. To ensure a speaker sounds right no matter where you place it, Sonos
speakers include Trueplay. If you have an iPhone (4S or later), iPad, or iPod Touch running iOS7 or higher, you
can use Trueplay tuning to make every Sonos speaker sound right for the room and true to the music.
Sonos uses your iOS device’s microphone to measure acoustic distortion in the room and then Trueplay
adapts your Sonos speaker’s sound for its position in the room.
1. Select Settings -> Room Settings.
2. Select the room your speaker is located in.
3. Select Trueplay Tuning and follow the on-screen prompts.
Equalization Settings
The Sonos PLAY:5 ships with the equalization settings preset to provide the optimal playback experience. If
desired, you can change the sound settings (bass, treble, balance, or loudness) to suit your personal
preferences.
1. Select Settings -> Room Settings.
2. Touch to select a room.
3. Select Music Equalization, and then drag your finger across the sliders to make adjustments.
Note: If you want to make a wired connection, connect a standard Ethernet cable
from your router (or a live network wall plate if you have built-in wiring) to the
Ethernet port on the back of the Sonos product.
Note: Trueplay tuning is not available if VoiceOver is enabled on your iOS device. If
you want to tune your speakers, first turn VoiceOver off on your device and then
select Settings -> Room Settings from the Sonos app.

Product Guide
8
4. To change the Loudness setting, touch On or Off. (The loudness setting boosts certain frequencies,
including bass, to improve the sound at low volume.)
Creating a Stereo Pair
The stereo pair setting allows you to group two PLAY:1s, PLAY:3s or PLAY:5s in the same room to create a
wider stereo experience. In this configuration, one unit serves as the left channel and the other serves as the
right channel. You cannot create a mixed stereo pair—the Sonos products in the stereo pair must be the
same.
Optimum stereo pair placement information
• When creating a stereo pair, it is best to place the two Sonos speakers 8 to 10 feet away from each other.
• Your favorite listening position should be 8 to 12 feet from the paired Sonos products. Less distance will
increase bass, more distance will improve stereo imaging.
• You can place them either horizontally or vertically—vertical works best when you sit in an optimized seat
in the center between the speakers; horizontal works well when you want a great experience over a wider
listening area, such as a couch. (Both speakers should be placed in the same orientation.)
• When placed vertically, Volume Up is
above the logo; Volume Down is below the
logo.
• When placed vertically, swipe up to go to
the next track; swipe down to go to the next
track.

Sonos PLAY:5 9
Using the Sonos app on a mobile device
1. Select Settings -> Room Settings.
2. Select a PLAY:5 to pair.
3. Select Create Stereo Pair, and follow the prompts to set up the stereo pair.
To separate a stereo pair:
1. Select Settings -> Room Settings.
2. Select the stereo pair you wish to separate (the stereo pair appears with L + R in the room name.)
3. Select Separate Stereo Pair.
Using the Sonos app on a Mac or PC
1. Choose one of the following:
• Using your PC, select Settings from the Manage menu.
• Using your Mac, select Preferences -> Room Settings from the Sonos menu.
2. Select a PLAY:5 you want to pair from the Room Settings for drop-down list.
3. Click Create Stereo Pair and follow the prompts to set up the stereo pair.
To separate a stereo pair:
1. Choose one of the following:
• Using your PC, select Settings from the Manage menu.
• Using your Mac, select Preferences -> Room Settings from the Sonos menu.
2. Select the Sonos stereo pair you wish to separate from the Room Settings for drop-down (the stereo pair
will appear with L + R in the room name).
3. On the Basic tab, click Separate Stereo Pair.
Adding Surround Speakers
You can easily pair two PLAY:1, PLAY:3 or PLAY:5 (gen2) speakers with a PLAYBAR to function as left and
right surround channels in your Sonos surround sound experience. You can either configure surround
speakers during the setup process, or follow the steps below to add them.
• Make sure the Sonos products are the same—you cannot combine a PLAY:1 and a PLAY:3 to function
as surround speakers.
• Be sure to follow these instructions to set up your surround speakers. Do not create a room group or
stereo pair as these will not achieve the left and right surround channel functionality.
Using the Sonos app on a mobile device
1. From the Settings menu, select Room Settings.
2. Select the room the PLAYBAR is located in.
Note: The stereo pair setting is for use with PLAY:1, PLAY:3 and PLAY:5 units
only. You cannot create a mixed stereo pair—both Sonos products in the stereo
pair must be the same.

Product Guide
10
3. Select Add Surround Speakers.
4. Follow the prompts to add first a left and then a right surround speaker.
Removing surround speakers
1. From the Settings menu, select Room Settings.
2. Select the room the surround speakers are associated with. The room name appears as Room (+LS+RS)
on the Room Settings menu.
3. Select Remove Surround Speakers.
4. Select Next to drop the surround sound speakers from your surround system. If these were newly
purchased PLAY:5s they will appear as Unused on the Rooms menu. If these PLAY:5s existed in your
household previously, they revert back to their previous state.
You can now move them to another room for individual use.
Changing the surround settings
The default setting is determined by the calibration process. If you wish to make a change, you can follow the
steps below.
1. From the Settings menu, select Room Settings.
2. Select the room the PLAYBAR and surround speakers are located in. It appears as Room (+LS+RS)on the
Room Settings menu.
3. Select Advanced Audio -> Surround Settings.
4. Choose one of the following:
•Surrounds: Choose On or Off to turn the sound from the surround speakers on and off.
•Surround Level Adjustment: Drag your finger across the slider to increase or decrease the volume of
the surround speakers.
•Music Playback: Choose Ambient (default; subtle, ambient sound) or Full (enables louder, full range
sound). This setting applies only to music playback, not TV audio.
Using the Sonos app on a Mac or PC
1. Select Manage -> Settings (PC) or Sonos -> Preferences (Mac).
2. Select Room Settings if it is not already highlighted on the left.
3. From the Basic tab, select Add Surround Speakers.
4. Follow the prompts to add first a left and then a right surround speaker.
Removing surround speakers
1. Select Manage -> Settings (PC) or Sonos -> Preferences (Mac).
2. Select Room Settings if it is not already highlighted on the left.
3. Choose the room the PLAYBAR is located in from the Room Settings for drop-down list. The room name
appears as Room (+LS+RS).
4. From the Basic tab, click Remove Surround Speakers. If these were newly purchased PLAY:5s, they will
appear as Unused in the Rooms pane. If these PLAY:5s existed in your household previously, they revert
back to their previous state.
Changing the surround settings
The default setting is determined by the calibration process. If you wish to make a change, you can follow the
steps below.

Sonos PLAY:5 11
1. Select Manage -> Settings (PC) or Sonos -> Preferences (Mac).
2. Select Room Settings if it is not already highlighted on the left.
3. Choose the room the PLAYBAR and surround speakers are located in from the Room Settings for drop-
down.
4. Select the Surrounds tab.
5. Choose one of the following:
•Surrounds: Check to turn the sound from the surround speakers on; uncheck to turn it off.
•Surround Level Adjustment: Click and drag the slider to increase or decrease the volume of the
surround speakers.
•Music Playback: Choose Ambient (default; subtle, ambient sound) or Full (enables louder, full range
sound). This setting applies only to music playback, not TV audio.
Playing Music
Make a selection from the Sonos music menu on your mobile device or from the MUSIC pane on a Mac or
PC.
Radio
Sonos includes a radio guide that provides immediate access to over 100,000 free pre-loaded local and
international radio stations, shows and podcasts streaming from every continent.
To select a radio station, simply select Radio by TuneIn and choose a station.
Music services
A music service is an online music store or online service that sells audio on a subscription basis. Sonos is
compatible with several music services—you can visit our website at www.sonos.com/music for the latest
list. (Some music services may not be available in your country. Please check the individual music service’s
website for more information.)
If you are currently subscribed to a music service that’s compatible with Sonos, simply add your music service
user name and password information to Sonos as needed and you’ll have instant access to the music service
from your Sonos system.
1. To add a music service, touch Add Music Services from the Sonos music menu.
2. Select the music service you would like to add.
3. Select Add Account, and then follow the on-screen prompts. Your login and password will be verified
with the music service. As soon as your credentials have been verified, the music service displays on the
Sonos music menu.
Free music service trials are available in some countries. (Please check the individual music service’s website
for more information.) If there is a music service trial visible on the Music Services menu, simply touch it to
select. Touch Add Account -> I’m new to [music service], and then follow the prompts to activate the music
trial. After the trial period is up, you will need to subscribe to the music service to keep the music playing.

Product Guide
12
Local music library
The Sonos system can play music from any computer or network-attached storage (NAS) device on your
home network where you have shared music folders. During the setup process, you are guided through the
process of accessing your local music library (such as your iTunes library). Over time, you may wish to add or
remove folders from this list.
To make changes to your local music library, select Settings from the Sonos music menu and then choose
one of the following options:
• To add a new music folder, select Manage Music Library-> Music Library Setup -> Add New Share.
• To remove a music folders, select Manage Music Library -> Music Library Setup. Touch the share you
wish to remove and then select Remove.
The Sonos system indexes your local music so you can view your music collection by categories (such as
artists, albums, composers, genres, or tracks.) If you add new music, simply update your music index to add
this music to your Sonos music library.
• To update your music library, select Manage Music Library -> Update Music Index Now. If you’d like
your music library to update automatically each day, select Schedule Music Index Updates and then
select an update time.
iTunes playback
You can select and play music and podcasts stored on any iOS device that’s on the same wireless network as
your Sonos products. Playback is perfectly synchronized, in any or every room of your home. Simply choose
On this iPad, On this iPhone, or On this iPod touch from the Sonos app on your iOS device to make audio
selections.
Playback from Android devices
You can select and play music stored on any Android device that’s on the same wireless network as your
Sonos products. Playback is perfectly synchronized, in any or every room of your home. Simply choose On
this Mobile Device from the Sonos app on your Android smartphone or tablet to make audio selections.
Google Play Music (Android devices)
You can play music to your Sonos system directly from the Google Play Music app on any Android device.
This feature is available for both Standard and All Access Google Play Music customers.
To play music directly from the Google Play Music app to your Sonos system, you must have both the Google
Play Music app and the Sonos Controller App installed on your mobile device.
Simply open the Google Play Music app and connect to a Sonos room or room group to start the music.

Sonos PLAY:5 13
Using Line-In
You can connect an external source, such as a portable music player, to your PLAY:5. The device will be
automatically detected as soon as you plug it in.
• To connect to a portable music player, use a 3.5mm to 3.5mm stereo audio cable to connect from the
audio output on the device to the PLAY:5’s audio input.
• To connect another external source, such as a CD player, you can use a 1/8” (3.5mm) mini-stereo to RCA
audio cable. Plug the mini-stereo end into the PLAY:5, and plug the RCA end into the audio outputs on
the external device.
Using the Sonos app on a mobile device
• To play music from this line-in source, select Line-In from the Sonos music menu, select the device, and
select Play Now.
• To change the name of this device, select Room Settings from the Settings menu. Select the Sonos
speaker the source is connected to, and then touch Line-In Source Name. Select a new name from the
list, or type a unique name.
• To change the line-in level, select Room Settings from the Settings menu. Select the Sonos product
this source is connected to, and then touch Line-In Source Level. Select a new level.
Using the Sonos app on a Mac or PC
• To play music from this source select Line-In from the MUSIC pane, click next to the music source,
and select Play Now.
• To change the settings for this device:
• Select Manage -> Settings (PC) or Sonos -> Preferences -> Room Settings (Mac).
• Select the Sonos product from the Room Settings for drop-down list.
• Click the Line-In tab and update the settings.
A default (typical) line-in level is automatically assigned when you select a source name, but if the volume
sounds too low, you can select a higher line level for this device. (You may experience sound distortion at
higher volume levels if you set the level too high.)

Product Guide
14
Basic Troubleshooting
If a problem occurs, you can try the troubleshooting suggestions listed below. If one of these doesn’t remedy
the problem, or you are not sure how to proceed, please contact the Sonos Customer Support team and we’ll
be happy to help.
Sonos product(s) not detected during setup
• Check to make sure the power cord is properly seated.
• A network issue may be preventing the product from connecting to your Sonos system. If this is a
wireless Sonos component, try moving the Sonos products closer together, or use an Ethernet cable to
hard wire the product to your router temporarily to see if the problem is related to wireless interference.
If you encounter this error while a Sonos product is connected to your router, you can try the steps below to
resolve this issue. If you are still experiencing problems, please contact Sonos Customer Support.
1. Check the firewall
If you are using a computer, firewall software may be blocking the ports that Sonos uses to operate. First,
disable all your firewalls and try to connect again. If this resolves the problem, you should configure your
firewall to work with the Sonos app on your Mac or PC. Please go to our website at http://faq.sonos.com/
firewall for additional information. If this does not resolve the problem, you can try step 2 below.
2. Check the router
You can bypass your router to determine whether there are any router configuration issues by connecting a
Sonos product as shown below—in this BOOST configuration example, note that the BOOST and the
computer still have Internet access:
• Be sure that your cable/DSL modem is connected to the router’s WAN (Internet) port.
• If you have any Sonos products connected to your router, temporarily remove them.
Warning: Do not open Sonos products as there is a risk of electric shock. Under
no circumstances should Sonos products be repaired by anyone other than an
authorized Sonos repair center, as this will invalidate the warranty. Please contact
Sonos Customer Support for more information.

Sonos PLAY:5 15
• Connect an Ethernet cable from the computer directly to the back of a Sonos product (a BOOST in the
illustration above), and then connect another Ethernet cable from that Sonos product directly to one of
the LAN ports on your router.
• When you make a change to your network configuration, you may need to power cycle the wired Sonos
product by unplugging the power cord, and then plugging it back in.
Sonos player is not operating properly
• If the status indicator is not lit and no sound is produced when the unit is plugged in, check to ensure the
power cord is properly seated.
• If the unit is powered on, make sure the volume is set to a suitable level; make sure MUTE is not on; if
this is a CONNECT:AMP™, make sure the external speakers are connected securely.
• If the player has suddenly stopped playing music and the status indicator is flashing orange and white,
pause or unplug the player for a few minutes to allow it to cool. See “Player Status Indicators” for more
information.
• Move your device with the Sonos app on it closer to a player.
• Check to ensure there are no obstacles to impede wireless operation.
• Check your network connections.
• The Sonos player may need to be reset. Disconnect the power cord for 5 seconds, and then reconnect.
Wait for the Sonos player to restart.
Not all rooms are visible or Sonos app doesn’t work in some rooms
You are probably experiencing wireless interference. You can change the wireless channel your Sonos system
is operating on by following the steps below.
• Using a the Sonos app on a mobile device: From the Settings menu, touch Advanced Settings ->
Wireless Channel. Choose another wireless channel from the list.
• Using the Sonos app on a PC: Select Settings -> Advanced from the Manage menu. On the General
tab, select another wireless channel from the list.
• Using the Sonos app on a Mac: Select Preferences -> Advanced from the Sonos menu. On the
General tab, select another wireless channel from the list.
It may take several seconds for the switch to take effect. If you have music playing, a short music dropout may
occur during the wireless channel change.
I have a new router
If you purchase a new router or change your ISP (Internet service provider), you will need to restart all your
Sonos products after the router is installed.
1. Disconnect the power cord from all of your Sonos products for at least 5 seconds.
2. Reconnect them one at a time, starting with the Sonos product that is connected to your router (if one is
usually connected).
Wait for your Sonos products to restart. The status indicator light will change to solid white on each
product when the restart is complete.
Note: If the ISP technician connects a Sonos product to the new router, you only
need to restart your wireless Sonos products.

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16
If your Sonos setup is completely wireless (you don’t keep a Sonos product connected to your router), you
will also need to change your wireless network password. Follow the steps below:
1. Temporarily connect one of your Sonos players to the new router with an Ethernet cable.
2. From the Sonos music menu on your controller, select Settings.
3. Select Advanced Settings -> Wireless Setup.
Sonos will detect your network.
4. Enter the password for your wireless network.
5. Once the password is accepted, unplug the player from your router and move it back to its original
location.
I want to change my wireless network password
If your Sonos system is set up wirelessly and you change your wireless network password, you will also need
to change it on your Sonos system.
1. Temporarily connect one of your Sonos players to your router with an Ethernet cable.
2. Choose one of the following options:
• Using the Sonos app on a mobile device, select Settings -> Advanced Settings -> Wireless Setup.
• Using the Sonos app on a PC, select Settings -> Advanced from the Manage menu. On the General
tab, select Wireless Setup.
• Using the Sonos app on a Mac, select Preferences -> Advanced from the Sonos menu. On the General
tab, select Wireless Setup.
3. Enter the new wireless network password when prompted.
4. Once the password is accepted, you can unplug the player from your router and move it back to its
original location.

Sonos PLAY:5 17
Player Status Indicators
Indicator Lights Player State Sonos Product Additional Information
Flashing white Powering up BRIDGE, BOOST,
CONNECT, SUB,
CONNECT:AMP,
DOCK, PLAY:1,
PLAY:3, PLAY:5,
PLAYBAR
Solid white
(dimly lit)
Powered up and associated
with a Sonos system (normal
operation)
BRIDGE, BOOST,
CONNECT, SUB,
CONNECT:AMP,
DOCK, PLAY:1,
PLAY:3, PLAY:5,
PLAYBAR
If desired, when the product is in normal
operation, you can turn the white status
indicator light on or off from Room
Settings. (The SUB and any players set to
surround reflect the same setting as the
player they are paired with.)
Solid white
(brightly lit)
Touch control(s) active PLAY:5 (gen2) Brightens when touch controls are
activated and remains at full brightness for
the duration of contact.
Flashing green Powered up, not yet
associated with a Sonos
system
Or,
WAC (wireless access
configuration) join ready
BRIDGE, BOOST,
CONNECT, SUB,
CONNECT:AMP,
DOCK, PLAY:1,
PLAY:3, PLAY:5,
PLAYBAR
For a SUB, this may indicate the SUB is
not yet paired with a player.
Slowly flashing
green
Surround audio is off or
SUB audio is off
PLAY:1, PLAY:3,
PLAY:5 (gen2),
SUB
Applicable for player configured as a
PLAYBAR surround speaker, or for a SUB
paired with a PLAYBAR
Solid green Volume set to zero or muted CONNECT,
CONNECT:AMP,
PLAY:1, PLAY:3,
PLAY:5,
PLAYBAR
Flashing orange During SonosNet setup, this
occurs after a button press
while the product is
searching for a household to
join.
BRIDGE, BOOST,
CONNECT, SUB,
CONNECT:AMP,
DOCK, PLAY:1,
PLAY:3, PLAY:5,
PLAYBAR

Product Guide
18
Rapidly flashing
orange
Playback / Next Track failed CONNECT,
CONNECT:AMP,
PLAY:1, PLAY:3,
PLAY:5,
PLAYBAR
Indicates either playback or next track
was not possible
Solid orange During wireless setup, this
occurs while the Sonos open
access point is temporarily
active.
If you are not setting up your
Sonos system, this may
indicate warning mode.
CONNECT, SUB,
CONNECT:AMP,
PLAY:1, PLAY:3,
PLAY:5,
PLAYBAR
If the orange light is on AND the player’s
volume level automatically reduces, this
indicates the player is in warning mode.
• Press the Pause button to stop the
audio
• For Sonos products with a vent
opening (SUB, CONNECT:AMP),
check to make sure it’s not blocked
• Check the room temperature to make
sure it’s less than 104°F/ 40° C
• If the player is in direct sunlight,
provide shade
• Allow the player to cool for several
minutes and then press Play to restart
the audio
• If the problem does not resolve,
please contact Customer Support
Indicator Lights Player State Sonos Product Additional Information