Sonova Phonak RemoteControl User manual

Phonak RemoteControl
User Guide

3
Welcome
Congratulations on choosing the Phonak RemoteControl.
Please read the user guide carefully to make sure that you
understand and get the best out of the RemoteControl.
For more information about features and benets, simply
contact your hearing care professional.
Phonak — life is on
www.phonak-us.com
! Compatibility information:
Check your hearing aid compatibility with your
hearing care professional.
CE mark applied: 2019

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Contents
1. Description 6
2. Using the Phonak RemoteControl 7
2.1 Activating the Phonak RemoteControl 7
2.2 Switching on/o 7
2.3 Understanding the indicator light 7
2.4 Pairing the Phonak RemoteControl 8
with your hearing aid
2.5 Changing hearing aid volume 9
2.6 Changing hearing aid program 10
3. Inserting a new battery 11
3.1. Open the battery compartment 11
3.2. Remove the battery from the
battery compartment 11
3.3. Insert the new battery 11
3.4. Close the battery compartment 12
4. Reset the Phonak RemoteControl 13
5. Troubleshooting 14

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6. Compliance information 16
7. Information and description of symbols 22
8. Important safety information 26
8.1 Hazard warnings 26
8.2 Information on product safety 29
8.3 Other important information 31
9. Service and warranty 32
9.1 Local warranty 32
9.2 International warranty 32
9.3 Warranty limitation 33

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1. Description
The intended use of the Phonak RemoteControl is to
enable changes of your hearing aid programs and volume.
Volume up
Volume down
Program change
Battery door
Indicator light
On/O slider
The Phonak RemoteControl must be paired with your
hearing aids before you can use it (chapter 2.4).

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2. Using Phonak RemoteControl
2.1 Activating the Phonak RemoteControl
Pull out the battery protective tab to
activate your Phonak RemoteControl.
2.2 Switching on/o
Use the slider to switch on or o.
2.3 Understanding the indicator light
Battery door
Indicator light
On/O slider
Solid green for 3 seconds Switched on, ready to use
Blinking blue Paring mode
Solid green for 5 seconds Pairing successful
Solid red for 5 seconds Paring failed
Solid green for 1 second Conrmation of push button press
Solid orange Battery warning
Solid red General device error
Solid green for 3 seconds Reset successful

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2.4 Pairing the Phonak RemoteControl with your
hearing aids
To use your Phonak RemoteControl with your hearing
aids, you must rst pair the hearing aids.
It is only necessary to perform the pairing process once
with your hearing aids. After the initial pairing, your
Phonak RemoteControl will connect automatically with
your hearing aids.
The Phonak RemoteControl will automatically be in
pairing mode if switched on for the rst time. This is
indicated by the blinking blue light indicator on your
Phonak RemoteControl.
Set your hearing aids into pairing mode by switching
them on. You now have 3 minutes to pair your Phonak
RemoteControl with your hearing aids.

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1. Press and hold the volume
up “+” button
2. Switch on your Phonak RemoteControl
while still pressing the volume
up “+” button
3. Release the volume up ”+” button
when the light indicator starts to blink blue
4. The Phonak RemoteControl and your hearing aids
will now pair automatically
5. After a successful pairing the light indicator is
solid green for 5 seconds and you may hear a
notication beep in your hearing aid
6. You can now use your Phonak RemoteControl
2.5 Changing hearing aid volume
12
Press “+” to increase volume
Press “–” to decrease volume

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2.6 Changing hearing aid program
Each press of the program button will switch your hearing
aids to the next available program.
Hearing aids may beep to conrm selection, depending
on your hearing aid conguration.
Changes are applied to both hearing aids at the
same time.
For information about your personal settings, ask
your hearing care professional to print your Phonak
RemoteControl instructions.
Press to change the hearing aid program