Sony XAV-AX5500 Reference guide

Help Guide
In-Car Receiver
XAV-AX5500/XAV-AX5550D
Use this manual if you encounter any problems, or have any questions.
Note: The picture above is for the North America region. Actual product may vary depending on the region.
Getting Started
Guide to Parts and Controls
Main Unit and Remote Commander
Screen Displays
Performing Initial Settings
Preparing a BLUETOOTH Device
Preparing a Bluetooth® Device
Pairing and Connecting with a BLUETOOTH Device
Connecting with a Paired BLUETOOTH Device
Connecting Rear View Camera
Radio
1

Listening to the Radio
Listening to the Radio
Tuning
Using Radio Option Functions
Listening to the SiriusXM Radio (XAV-AX5500(UC))
Listening to the SiriusXM Radio
Tuning Channels for SiriusXM
Tuning the Channel by Inputting its Channel Number
Tuning the Channel from the Channel List or Category List
Setting a Parental Control
Using SXM Option Functions
Listening to the DAB/DAB+ Radio (XAV-AX5550D(EUR))
Listening to the DAB/DAB+ Radio
Searching for Station by Station Group
Searching for Station by Station Name
Using DAB Option Functions
Playback
Playing a USB Device
Playing a USB Device
USB Port 1 and USB Port 2
Playing a BLUETOOTH Device
Searching and Playing Tracks
Repeat Play and Shuffle Play
Searching for a File from the List Screen
Other Settings during Playback
Handsfree Calling
Preparing a Mobile Phone
Receiving a Call
Making a Call
2

Available Operations During a Call
Useful Functions
Apple CarPlay
Android Auto™
WebLink ™
Using Gesture Command
Settings
Basic Setting Operation
General Settings (General)
Sound Settings (Sound)
Visual Settings (Visual)
BLUETOOTH Settings (Bluetooth)
Additional Information
Canceling the Demonstration Mode
Updating the Firmware
Precautions
Supported Formats for USB Playback
About iPhone
Notice on License
Maintenance
Specifications
Copyrights
Troubleshooting
Troubleshooting
General
There is no beep sound.
The fuse has blown. / The unit makes noise when the position of the ignition is switched.
The display disappears from/does not appear on the monitor.
Menu items cannot be selected.
3

The USB functions do not work properly.
The unit cannot be operated.
The clock set automatically is not accurate.
Touch Screen
The touch screen does not react to your touch correctly.
Multi-touch is not recognized.
Radio
The radio reception is poor. / Static noise occurs.
The stations cannot be received. (XAV-AX5500(E)/XAV-AX5500(E17)/XAV-AX5500(IN))
RDS
PTY displays [PTY not found.].
Seek starts after a few seconds of listening. (XAV-AX5550D(EUR))
There are no traffic announcements. (XAV-AX5550D(EUR))
DAB/DAB+ radio (XAV-AX5550D(EUR))
The stations cannot be received.
No traffic announcements.
Picture
There is no picture/picture noise occurs.
The picture does not fit in the screen.
Sound
There is no sound/sound skips/sound cracks.
Sound is noisy.
USB playback
Items cannot be played.
The USB device takes longer to play.
Audio files cannot be played.
Operations cannot be performed.
BLUETOOTH
The other BLUETOOTH device cannot detect this unit.
Connection is not possible.
4

The name of the detected device does not appear.
There is no ringtone.
The talker’s voice volume is low.
The other party says that the volume is too low or high.
Echo or noise occurs during call conversations.
The phone sound quality is poor.
The volume of the connected BLUETOOTH device is low or high.
The sound skips during audio streaming or the BLUETOOTH connection fails.
The connected BLUETOOTH device cannot be controlled during audio streaming.
Some functions do not work.
A call is answered unintentionally.
Pairing failed due to time out.
Cannot pair.
The BLUETOOTH function cannot be operated.
No sound is output from the car speakers during a handsfree call.
SiriusXM Connect Vehicle Tuner (XAV-AX5500(UC))
A mature channel is not blocked although parental control setting has been made.
Apple CarPlay
The Apple CarPlay icon does not appear on the HOME screen.
Android Auto
The Android Auto icon does not appear on the HOME screen.
WebLink™
WebLink™ cannot be used.
There is no sound. / The sound is low.
Messages
General
BLUETOOTH
SiriusXM Connect Vehicle Tuner (XAV-AX5500(UC))
WebLink™
DAB radio (XAV-AX5550D(EUR))
5

5-010-463-11(2) Copyright 2020 Sony Corporation
Customer Support Websites
About the “Support by Sony” App
6

Help Guide
In-Car Receiver
XAV-AX5500/XAV-AX5550D
Main Unit and Remote Commander
Main unit
The VOL (volume) + button has a tactile dot.
RM-X170 remote commander (XAV-AX5500(UC)/XAV-AX5500(E)/XAV-AX5500(E17)/XAV-
AX5500(IN))
The remote commander can be used to operate the audio controls. For menu operations, use the touch screen.
7

Note
The white buttons in the illustration above are not supported.
Remove the insulation film before use.
Display/touch screen1.
HOME
Displays the HOME screen.
ATT (attenuate)
Press and hold for 1 second to attenuate the sound.
To cancel, press and hold again, or press VOL +.
2.
VOL (volume) +/–3.
Receptor for the remote commander4.
/ (previous/next)
Functions differently depending on the selected source:
Radio: select a preset station.
SiriusXM: select a preset channel. (XAV-AX5500(UC))
DAB+: select a preset station. (XAV-AX5550D(EUR))
USB: move to the previous/next file.
BT Audio: move to the previous/next file.
Press and hold to:
Radio: tune into a station automatically (SEEK+/SEEK–).
DAB+: select a station (when [Seek By] is set to [A-Z])/search for a station (when [Seek By] is set to [Station Gp]).
(XAV-AX5550D(EUR))
USB: fast-reverse/fast-forward.
BT Audio: fast-reverse/fast-forward.
5.
OPTION
Displays the OPTION screen.
VOICE
Press and hold to activate the voice command function for Apple CarPlay and Android Auto.
6.
OFF
Turns the source off.
7.
MONITOR OFF
Turns off the monitor.
To turn back on, press again.
8.
EQ (equalizer)
Selects an equalizer curve.
9.
Number buttons (0 to 9)10.
CLEAR11.
ATT (attenuate)
Attenuates the sound. Press again to cancel the attenuation.
12.
(play/pause)13.
/ (previous/next)
/ (fast-reverse/fast-forward)
Functions differently depending on the selected source:
Radio: select a preset station.
SiriusXM: select a preset channel. (XAV-AX5500(UC))
DAB+: select a preset station. (XAV-AX5550D(EUR))
USB: move to the previous/next file.
BT Audio: move to the previous/next file.
Press and hold to:
Radio: tune into a station automatically (SEEK+/SEEK–).
DAB+: select a station (when [Seek By] is set to [A-Z])/search for a station (when [Seek By] is set to [Station Gp]).
(XAV-AX5550D(EUR))
14.
8

Related Topic
Screen Displays
5-010-463-11(2) Copyright 2020 Sony Corporation
USB: fast-reverse/fast-forward.
BT Audio: fast-reverse/fast-forward.
/ / / (left/up/down/right)
Functions differ depending on the selected source.
Radio: select a preset station or tune into a station automatically.
SiriusXM: select a preset channel or move to the previous/next channel. (XAV-AX5500(UC))
USB: select a folder or move to the previous/next file.
ENTER
Enters the selected item.
15.
SRC (source)
Changes the source. Each time you press this button, a selectable source is displayed in a popup on the current
display.
16.
MODE
Selects the radio band.
17.
VOL (volume) +/–18.
9

Help Guide
In-Car Receiver
XAV-AX5500/XAV-AX5550D
Screen Displays
Playback screen:
HOME screen:
OPTION screen:
1. Status indication
Icon in the display Detail
(attenuate) Lights up when the sound is attenuated.
(Alternative
Frequencies)
Lights up when AF (Alternative Frequencies) is available. (XAV-AX5550D(EUR))
10