Sony CLIE PEG-NX73V Instruction Manual

© 2003 Sony Corporation
4-675-251-11 (1)
Personal Entertainment Organizer
PEG-NX80V
PEG-NX73V
Trouble-
shooting
Q&A
Frequently Asked Questions
Troubleshooting
• My CLIÉ handheld does not
work properly
• Error messages
• I cannot enter text properly
• I forgot my password
• I cannot perform the HotSync®
operation
• I cannot beam data
• I cannot exchange data using
the Bluetooth™ function
• I cannot make a backup
• I cannot connect to the Internet
• The contents of websites cannot
be displayed
(NetFront v3.0 for CLIE)
• I cannot use e-mail (CLIE Mail)
• Problems with Image Upload
Utility
• Problems with image files/
movies
• I cannot play music
(Audio Player)
• Problems with Sound Utility/
Sound Converter 2
• I cannot use “Memory Stick”
media or CF memory card
• I cannot transfer data
• Problems with CLIE Launcher
• How to operate basic
applications (PIM)
Customer Support and
Customer Registration

2
Frequently Asked Questions
Tips
• You may be able to solve the following problems by restarting your CLIÉ handheld.
bFor details on how to restart, refer to “Basic operations of your CLIÉ™ handheld: Restarting
your CLIÉ handheld” in the “Read This First (Operating Instructions).”
• The “CLIÉ Application Manual” is installed on your computer when you install the Palm™
Desktop for CLIÉ software.
I cannot turn on my CLIÉ handheld
• Is the POWER/HOLD switch of your CLIÉ handheld in the HOLD mode?
Your CLIÉ handheld does not work when the POWER/HOLD switch is in
the HOLD mode. Make sure you release the HOLD mode.
• Has the battery power of your CLIÉ handheld run out?
Place your CLIÉ handheld in the cradle connected to the AC power adapter,
then allow it to charge for a few minutes before turning it on. If it turns on,
continue charging for approximately four hours and then perform a soft
reset.
My CLIÉ handheld does not respond
Is the POWER/HOLD switch of your CLIÉ handheld in the HOLD mode?
Your CLIÉ handheld does not work when the POWER/HOLD switch is in the
HOLD mode. Make sure you release the HOLD mode.
I cannot perform the HotSync®operation
Check the following:
• Your CLIÉ handheld is placed in the cradle properly.
• The USB cable of the cradle is directly connected to a computer’s USB port.
Do not use a USB hub.
• The Palm™ Desktop for CLIÉ software is installed on your computer.
• If you are using Windows 2000 Professional or Windows XP*, log in as an
“Administrator.”
* In this manual, Windows XP Home Edition and Windows XP Professional
are referred to as Windows XP.

3
Frequently Asked Questions
I cannot perform the HotSync®operation
• Is the HotSync icon displayed in the task tray at the bottom right of your
computer screen?
If not, click Start, select Programs (for Windows XP, select All
Programs), Sony Handheld, and click HotSync Manager to start the
HotSync Manager.
•IsLocal USB from the shortcut menu selected? (You can display this by
clicking the HotSync icon.)
• Is the USB port active?
“Memory Stick” media or CF memory card is not
recognized
• Remove the “Memory Stick” media or CF memory card and try inserting it
again.
• Wipe the terminal of the “Memory Stick” media with a soft cloth, such as a
cotton pad.
• You cannot use “Memory Stick” media or CF memory card that has been
formatted in a device other than your CLIÉ handheld.
• When the battery of your CLIÉ handheld is running low, data on “Memory
Stick” media or CF memory card may not be displayed. Recharge the battery
of your CLIÉ handheld.
Peripheral devices and CF compatible network cards are
not recognized
• Check that the remaining battery supply is sufficient.
• After turning off your CLIÉ handheld, remove the peripheral device and
reconnect it.
• For the latest information on peripheral devices supported by your CLIÉ
handheld, refer to the URL shown on the back cover of this manual.
Playing music: The MP3 files cannot be read or played
• Check that the MP3 files are copied in the Palm/Programs/MSAUDIO
folder on the “Memory Stick” media.
• Check that the file format is supported by your CLIÉ handheld.
bFor details on file formats supported by your CLIÉ handheld, refer to “Audio
Player” in the “CLIÉ Application Manual” installed on your computer.
Continued on next page
• • • • • • • • • • • • • • • • • • • •

4
If your problem still persists, then proceed to the next page.
Playing music: SonicStage does not recognize the CLIÉ
handheld even when it is placed in the cradle
• Set to the music transfer mode.
bFor details, refer to “Audio Player” in the “CLIÉ Application Manual” installed
on your computer.
• Disconnect your CLIÉ handheld from the cradle, and place it in the cradle
again. If the problem still persists, restart the computer.
I cannot connect to the Internet using a Wireless LAN card
• Check that the Wireless LAN card is recognized properly by your CLIÉ
handheld.
• Check that the correct settings are made under Network Preferences on
your CLIÉ handheld.
• Check that the correct network settings are made for the target device
(access point).
bFor details, refer to the manual of each network card or target device.
I cannot connect to the Internet
• Follow the steps mentioned in “Customizing your CLIÉ™ handheld
(Preferences): Changing the Network preferences” in the “Handbook” and
check the settings of Network Preferences.
• Check the connection between your CLIÉ handheld and network card.
•NetFront v3.0 for CLIE may not be able to display certain websites
designed for your computer’s browser software.
bFor details, refer to the “CLIÉ Application Manual” installed on your computer.
I cannot send or receive e-mail messages
• Follow the steps described in “CLIE Mail” in the “CLIÉ Applications
Manual” installed on your computer. Check that the settings of mail server,
user name, and password are correct.
• If you cannot send an e-mail message, check the destination e-mail address.

5
Troubleshooting
Contents of Troubleshooting
Symptoms Page
My CLIÉ handheld does not work properly
I cannot turn on my CLIÉ handheld Page 14
The screen is not displayed even though the POWER LED is
on
Page 14
My CLIÉ handheld does not respond Page 14
My CLIÉ handheld keeps turning itself off Page 15
My CLIÉ handheld does not produce any sounds Page 15
The backlight does not turn on when I adjust the brightness
level
Page 16
The LCD display cannot be viewed properly Page 16
Applications do not operate properly after a soft reset is
performed
Page 17
I cannot use the Jog Dial™ navigator Page 17
Error messages
An error message is displayed repeatedly Page 17
The message “Invalid process” is displayed when starting an
application
Page 17
An error message indicating insufficient memory is displayed Page 18
The HotSync®operation does not start and a message is
displayed on the screen
Page 18
An error message saying there is insufficient memory appears
while receiving data using the IR port or the Bluetooth™
communication (for Bluetooth™ built-in models only)
Page 19
I cannot enter text properly
My CLIÉ handheld activates a wrong feature when I tap a
button or screen icon
Page 20
I cannot display the menu when I tap the Menu icon Page 20
Continued on next page
• • • • • • • • • • • • • • • • • • • •

6
Contents of Troubleshooting (Continued)
Symptoms Page
I need help using the hardware keyboard Page 20
Numbers or symbols are entered when pressing the alphabet
keys on the hardware keyboard
Page 20
My CLIÉ handheld does not recognize handwritten characters
(when using Graffiti®writing system)
Page 20
My CLIÉ handheld does not recognize handwritten characters
(when using Decuma Input system)
Page 21
I forgot my password
I forgot my password and my CLIÉ handheld is locked Page 21
I forgot my password and my CLIÉ handheld is not locked Page 22
I cannot perform the HotSync®operation
Verify the following first Page 22
I cannot start the HotSync®operation by pressing the
HotSync button on the cradle
Page 24
I cannot cancel the HotSync®operation midway Page 24
It takes a long time to complete the HotSync®operation Page 24
Data cannot be synchronized with some applications when the
HotSync®operation is performed
Page 24
I cannot back up some data using the HotSync®operation Page 25
The Palm™ Desktop for CLIÉ software does not start or
cannot be selected from the menu
Page 26
The HotSync Manager does not start (The HotSync icon
is not displayed at the bottom right of my computer screen)
Page 26
The mail software on my computer starts automatically when
starting the HotSync®operation
Page 26
I cannot perform the HotSync®operation via a modem Page 26
I cannot perform the IR HotSync®operation Page 28
If you still cannot perform the HotSync®operation Page 29

7
Troubleshooting
Symptoms Page
I cannot beam data
Verify the following first Page 31
An error message is displayed indicating insufficient memory
when I receive data via beaming
Page 31
I cannot exchange data using the Bluetooth™ function
(for Bluetooth™ built-in models only)
Page 32
I cannot make a backup
I cannot make a backup of some data on my computer with the
HotSync®operation
Page 32
I cannot connect to the Internet
I cannot connect to the Internet Page 33
I cannot connect to the Internet using a Wireless LAN card Page 33
The message “Modem cannot be found” is displayed Page 33
The message “Incorrect setting” or “Certification is invalid”
is displayed
Page 33
The contents of websites cannot be displayed
(NetFront v3.0 for CLIE)
Images are not displayed Page 34
All or some website contents are not displayed Page 34
It takes too long to download the contents of a website Page 34
I cannot access a certain website Page 35
I cannot use e-mail (CLIE Mail)
I cannot send or receive e-mail messages
I cannot send or receive e-mail messages Page 36
The message “Account is invalid” or “Incorrect password” is
displayed
Page 36
I cannot synchronize the data between CLIE Mail and
e-mail software, such as Outlook Express, on my computer
Page 37
Continued on next page
• • • • • • • • • • • • • • • • • • • •

8
Contents of Troubleshooting (Continued)
Symptoms Page
Other problems
I receive e-mail messages from Mailer Daemon Page 37
I cannot synchronize the mail data with the e-mail software on
my computer
Page 37
Problems with Image Upload Utility
(For customers in Europe only)
I cannot send e-mail messages transferred to the computer via
the HotSync®operation
Page 38
I received an e-mail message from Sony Style Imaging when
I sent an e-mail transferred from my CLIÉ handheld to my
computer via the HotSync®operation. The message said,
“The attached file is in rich text format which is not
supported. Please change e-mail application settings of your
computer to send e-mail as unformatted text.”
Page 38
I received an e-mail message from Sony Style Imaging when
I sent the e-mail transferred from my CLIÉ handheld to my
computer via the HotSync®operation. The message said,
“The encoding of the attached file is not supported. Please set
the e-mail application encoding of your computer to Base64.”
Page 39
The registration confirmation mail from Sony Style Imaging
has not arrived yet
Page 39
I cannot send an e-mail message; transmission has been
interrupted by an error
Page 39
Problems with image files/movies
A vertical band appears on the LCD display Page 40
I cannot use some features with MPEG Movie format files Page 40
I cannot change the title in Movie Player format files Page 40
I cannot play music (Audio Player)
Playing music
There is no sound Page 41

9
Troubleshooting
Symptoms Page
The sound is too low Page 41
The sound is not clear Page 41
I cannot play music while other applications are running Page 41
The sound becomes distorted Page 42
The sound only comes from one side Page 42
The names of music files on the “Memory Stick” media are
not displayed when I start Audio Player
Page 42
I cannot play the music once I have reached the playback limit Page 42
MP3 files cannot be read or played Page 43
The next track cannot be found Page 43
The sound stops suddenly Page 43
I cannot operate my CLIÉ handheld with the audio remote
control
Page 43
Connecting to the computer
SonicStage does not recognize my CLIÉ handheld even
when it is placed in the cradle
Page 44
The connection suddenly gets disconnected Page 44
The number of songs that can be sent is not enough Page 44
After I connect to the computer, the drive is recognized but
the contents cannot be found
Page 45
Operation becomes unstable when connected to my computer Page 45
The error message “Unsafe Removal of Device” is suddenly
displayed on my computer screen
Page 45
Other problems
My CLIÉ handheld does not produce any sound Page 45
“Memory Stick” media cannot be inserted Page 45
“Memory Stick” media used with other devices cannot be
used with my CLIÉ handheld
Page 46
Continued on next page
• • • • • • • • • • • • • • • • • • • •

10
Contents of Troubleshooting (Continued)
Symptoms Page
I cannot operate my CLIÉ handheld for a while after
“Memory Stick” media is inserted into the slot
Page 46
Problems with Sound Utility/Sound Converter 2
I cannot transfer audio data to my CLIÉ handheld Page 46
I cannot use “Memory Stick” media or CF memory card
I cannot copy/move data between “Memory Stick” media or
CF memory card, and my CLIÉ handheld
Page 48
I cannot start an application on “Memory Stick” media or CF
memory card
Page 48
My CLIÉ handheld cannot read data on “Memory Stick”
media or CF memory card
Page 49
My CLIÉ handheld does not recognize “Memory Stick”
media or CF memory card, or an error occurs
Page 49
I cannot transfer data
I cannot transfer image files or movie files from my computer
to my CLIÉ handheld
Page 50
I cannot save a beamed or exchanged image file under a
different file name
Page 50
Problems with CLIE Launcher
I cannot drag and drop in CLIE Launcher Page 50
I cannot start CLIE Launcher Page 51
The applications stored on “Memory Stick” media or CF
memory card are not displayed
Page 51
The CLIE Launcher groups and the categories of the Palm
OS®standard screen are different
Page 51

11
Troubleshooting
If you cannot find your problem here or you cannot
find the solution, proceed to the next page.
Symptoms Page
How to operate basic applications (PIM)
My CLIÉ handheld does not display the correct date when I
tap the Today button on the Go To Date screen of Date
Book
Page 52
I cannot find the data I created when I want to open it in an
application
Page 52
I cannot re-order memos in a list Page 52
An event created in Date Book cannot be listed in the week
view
Page 53
I cannot transfer vCard data created with Address Book on
my CLIÉ handheld
Page 53

12
If you cannot solve the problem
If you cannot solve a problem even with the solutions provided in this book,
please follow the procedure below.
Make note of any messages or alerts that are displayed.
Note
Thousands of third party add-on applications are available for the Palm OS®
platform. Sony does not support third party applications. If you have a problem
with a third party application, contact the developer or publisher of that
application.
Step 1 Refer to the operating instructions or the
manuals for the specific application
Step 2 Refer to the Sony CLIÉ handheld Support
website
• Read “Read This First (Operating Instructions)” and “Handbook”
carefully.
• Double-click the CLIÉ Info icon on your computer, and select Manuals
to read the details about the specific application.
Double-click the CLIÉ Info icon on your computer, and select Support
Information for CLIÉ handheld and Applications.

13
Troubleshooting
Avoiding problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Making a backup of the data on your CLIÉ
handheld
We recommend that you make a backup of your data in case of unexpected
problems. Backing up your data will ensure that it can be restored again on your
CLIÉ handheld, even if you have to perform a hard reset.
Making a backup using Memory Stick Backup
Use “Memory Stick” media and the supplied Memory Stick Backup on your
CLIÉ handheld to back up data and applications on your CLIÉ handheld.
b“Memory Stick” media (sold separately) is required.
For details, refer to “Backing up your CLIÉ™ handheld data and
applications” in the “Handbook.”
Making a backup using the HotSync®operation
Data on your CLIÉ handheld is backed up to your computer when the
HotSync®operation is performed. If you need to perform a hard reset, this
would erase all user data stored on your CLIÉ handheld. However, this can be
restored with the next HotSync®operation.
Note
Some applications installed later or some data created with such applications, cannot be
backed up using the HotSync®operation. In particular, you cannot back up applications
or data installed through beaming, “Memory Stick” media or CF memory card, by
synchronizing your computer with your CLIÉ handheld. Use Memory Stick Backup
to make such backups.
bFor details on the HotSync®operation, refer to “Exchanging and updating
files/data using the HotSync®operation (Other HotSync®operations)” in
the “Handbook.”

14
Troubleshooting
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
My CLIÉ handheld does not work
properly
I cannot turn on my CLIÉ handheld
BThe POWER/HOLD switch of your CLIÉ handheld is in the HOLD mode.
Your CLIÉ handheld does not work when the POWER/HOLD switch is
in the HOLD mode. Make sure you release the HOLD mode.
BThe battery power of your CLIÉ handheld has run out.
Place your CLIÉ handheld in the cradle connected to the AC power
adapter, then allow it to charge for a few minutes before turning it on. If
it turns on, continue charging for approximately four hours and then
perform a soft reset.
BThe connector between your CLIÉ handheld and the cradle is dirty.
You cannot recharge your CLIÉ handheld if the connector is dirty. Place
your CLIÉ handheld several times in the cradle to clean the connector.
The screen is not displayed even though the POWER LED is
on
BThe POWER/HOLD switch of your CLIÉ handheld is in the HOLD mode.
The screen is not displayed when the POWER/HOLD switch is in the
HOLD mode. Make sure you release the HOLD mode.
BPerform a soft reset by pressing the RESET button.
bFor details, refer to “Basic operations of your CLIÉ™ handheld: Restarting your
CLIÉ handheld” in the “Read This First (Operating Instructions).”
My CLIÉ handheld does not respond
BThe POWER/HOLD switch of your CLIÉ handheld is in the HOLD mode.
Your CLIÉ handheld does not operate when the POWER/HOLD switch
is in the HOLD mode. Make sure you release the HOLD mode.

15
Troubleshooting
BThe CLIÉ handheld is placed near the IR port of your computer.
Move your CLIÉ handheld away from the IR port of your computer
except when performing the IR HotSync®operation, as a malfunction
may occur. You can also disable the IR feature by setting Beam
Receive to Off from General in the Preferences screen.
BPerform a soft reset by pressing the RESET button.
bFor details, refer to “Basic operations of your CLIÉ™ handheld: Restarting your
CLIÉ handheld” in the “Read This First (Operating Instructions).”
My CLIÉ handheld keeps turning itself off
BYour CLIÉ handheld is designed to turn itself off after a period of
inactivity (Automatic power-off). You can set the automatic power-off
time by tapping Auto-off After from General in the Preferences
screen.
bFor details, refer to “Customizing your CLIÉ™ handheld (Preferences):
Setting the automatic power-off time” in the “Handbook.”
BDid you set Auto Lock Handheld to After a preset delay in the
Security screen?
When you set Auto Lock Handheld to After a preset delay, your
CLIÉ handheld may turn off after a shorter period even if you set the
automatic power-off time.
bFor details, refer to “Protecting your data with a password: Locking your CLIÉ
handheld with a password (Data protection)” in the “Handbook.”
My CLIÉ handheld does not produce any sounds
BTap General in the Preferences screen and check that System Sound
is not set to Off.
bFor details, refer to “Customizing your CLIÉ™ handheld (Preferences):
Setting sounds” in the “Handbook.”
My CLIÉ handheld does not respond
Continued on next page
• • • • • • • • • • • • • • • • • • • •

16
BAdjust the volume settings in the Adjust Volume screen displayed by
tapping the icon in the status bar.
Tip
If the Muting mode is selected in the Adjust Volume screen, all sounds, including Audio,
are muted.
bFor details, refer to “CLIÉ™ handheld components: Status Bar” in the “Read This First
(Operating Instructions).”
The backlight does not turn on when I adjust the
brightness level
BIf the brightness is set to the lowest level, the display may be illegible, but
this is not a malfunction.
Tip
You can adjust the brightness level in the Adjust Brightness screen displayed by tapping
the Brightness Adjustment icon at the bottom left of the Silk screen.
The LCD display cannot be viewed properly
BDepending upon the angle of vision, the brightness may be uneven, but this
is not a malfunction. You can adjust the brightness level in the Adjust
Brightness screen displayed by tapping the Brightness Adjustment
icon at the bottom left of the Silk screen. If the backlight is set to off, you can
turn it on by sliding down the POWER/HOLD switch and hold it for more
than two seconds.
Tip
You can switch the backlight on and off by pressing the L key while pressing the Ctrl key on
the hardware keyboard.
My CLIÉ handheld does not produce any sounds

17
Troubleshooting
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Error messages
Applications do not operate properly after a soft reset is
performed
BIf you encounter application problems (such as improper operations,
unusual display, or freezing during a soft reset) after you performed a reset,
the reset may not be completed properly. In this case, perform a soft reset
once again. If you cannot still solve your problem, try a hard reset.
bFor details, refer to “Basic operations of your CLIÉ™ handheld: Restarting your
CLIÉ handheld” in the “Read This First (Operating Instructions).”
After performing a reset, do not press the RESET button until the
Preferences screen or the Welcome screen is displayed.
I cannot use the Jog Dial™ navigator
BThe Jog Dial™ navigator is not available for some applications.
An error message is displayed repeatedly
BPerform a soft reset by pressing the RESET button.
bFor details, refer to “Basic operations of your CLIÉ™ handheld: Restarting your
CLIÉ handheld” in the “Read This First (Operating Instructions).”
The message “Invalid process” is displayed when starting
an application
BIf there is insufficient memory space in your CLIÉ handheld, “Memory
Stick”, or CF memory card, applications may not start properly. Delete any
unnecessary data (after backing up any of that data you might need in the
future) and try starting the application again.
Note on performing a reset
Continued on next page
• • • • • • • • • • • • • • • • • • • •

18
An error message indicating insufficient memory is
displayed
BIf there is insufficient memory space in your CLIÉ handheld, “Memory
Stick”, or CF memory card, applications may not start properly. Delete any
unnecessary data (after backing up any of that data you might need in the
future) and try starting the application again.
BDelete unused data of Date Book and To Do List.
To delete data of Date Book, select Purge in the Record menu, select
the time period for Delete events older than, and tap OK.
To delete data of To Do List, check the box to the left of the data you want
to delete. Then select Purge in the Record menu. Tap OK and the
checked items will be deleted.
BDelete e-mail messages in CLIE Mail, and then empty the Trash.
BPerform Delete Cache from Options menu in NetFront v3.0 for
CLIE.
BIf add-on applications are installed on your CLIÉ handheld, delete those
applications.
bFor details, refer to “Enhancing features with add-on applications: Installing:
Deleting installed add-on applications” in the “Handbook.”
The HotSync®operation does not start and a message is
displayed on the screen
BMove your CLIÉ handheld away from the IR port of your computer except
when performing the IR HotSync®operation, as a malfunction may occur.
You can also disable the IR feature by setting Beam Receive to Off from
General in the Preferences screen.

19
Troubleshooting
BIf you set the IR port to search automatically for the target IR devices on
your computer, follow the procedure below to reset the IR port setting.
1Click Start, select Settings (except for Windows XP), and click
Control Panel.
2Double-click the Infrared icon (the Wireless Link icon in Windows
2000 Professional/Windows XP).
3Click the Sending image tab.
4Clear the check box Send the image from the digital camera
to your computer using the wireless link and click OK.
5Click the HotSync icon in the task tray at the bottom right of
your computer screen and select InfraRed from the shortcut menu.
An error message saying there is insufficient memory
appears while receiving data using the IR port or the
Bluetooth™ communication (for Bluetooth™ built-in
models only)
BTo receive data using the IR port or the Bluetooth™ communication, the free
space of your CLIÉ handheld’s memory must be more than twice the size of
data to be received. If there is insufficient memory space in your CLIÉ
handheld,delete anyunnecessarydata (after backing up any of that data you
might need in the future) and try receiving data again.
BPerform a soft reset by pressing the RESET button.
bFor details, refer to “Basic operations of your CLIÉ™ handheld: Restarting
your CLIÉ handheld” in the “Read This First (Operating Instructions).”
The HotSync®operation does not start and a message is
displayed on the screen

20
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
I cannot enter text properly
My CLIÉ handheld activates a wrong feature when I tap a
button or screen icon
BThe digitizer is not correctly calibrated.
Select Digitizer in the Preferences screen and adjust the digitizer.
bFor details, refer to “Customizing your CLIÉ™ handheld (Preferences):
Adjusting the Digitizer” in the “Handbook.”
BYour CLIÉ handheld may not be able to recognize tapping properly if you
apply a protection sheet to the screen.
I cannot display the menu when I tap the Menu icon
BSome applications or screens do not have the menu feature. Retry with
another application.
I need help using the hardware keyboard
BRefer to “CLIÉ™ handheld components: Hardware keyboard” in the
“Read This First (Operating Instructions).”
Tip
You can also see the Keyboard help screen by pressing the K key while pressing the Ctrl
key on the hardware keyboard.
Numbers or symbols are entered when pressing the
alphabet keys on the hardware keyboard
BRelease the Lock (blue) function by pressing the Caps Lock key while
pressing the (blue) key.
My CLIÉ handheld does not recognize handwritten
characters (when using Graffiti®writing system)
BFor your CLIÉ handheld to recognize handwritten characters entered with
the stylus, you must use Graffiti®writing.
bFor details, refer to “Entering text on your CLIÉ™ handheld: Using Graffiti®
writing to enter text” in the “Handbook.”