Sony MDR-1000X Reference guide

Help Guide
Wireless Noise Canceling Stereo Headset
MDR-1000X
Use this manual if you encounter any problems, or have any questions.
Getting started
BLUETOOTH connection
What you can do with the BLUETOOTH function
How to make a wireless connection to BLUETOOTH devices
Supplied accessories
Checking the package contents
Putting the headset in the carrying case
About the supplied manuals
Features
What you can do with the headset

Parts and controls
Location and function of parts
About the indicator
Charging the headset
System requirements for battery charge using USB
Charging the headset
Available operating time
Checking the remaining battery charge
Voice guidance
About voice guidance
Making connections
One-touch connection (NFC) compatible Android devices
One-touch connection (NFC) with a smartphone (Android 4.1 or later)
One-touch connection (NFC) with a smartphone (Android 2.3.3 or later, and less than Android 4.1)
Disconnecting the smartphone by one touch (NFC)
Switching the device by one touch (NFC)
Android devices not compatible with one-touch connection (NFC)
Pairing and connecting with an Android smartphone
Connecting to a paired Android smartphone
iPhone (iOS devices)
Pairing and connecting with an iPhone
Connecting to a paired iPhone
Computers
Pairing and connecting with a computer (Windows 10)
Pairing and connecting with a computer (Windows 8/Windows 8.1)
Pairing and connecting with a computer (Windows 7)
Pairing and connecting with a computer (Windows Vista)
Connecting to a paired computer (Windows 10)

Connecting to a paired computer (Windows 8/Windows 8.1)
Connecting to a paired computer (Windows 7)
Connecting to a paired computer (Windows Vista)
Other BLUETOOTH devices
Pairing and connecting with other BLUETOOTH devices
Connecting to a paired BLUETOOTH device
Multi point connection
Connecting the headset to both a music player and a smartphone or mobile phone
Connecting the headset to 2 Android smartphones
Connecting the headset to an Android smartphone and an iPhone
Headphone cable connection
Using the supplied headphone cable
Listening to music
Listening to music via a BLUETOOTH connection
Listening to music from a device connected via BLUETOOTH
Controlling the audio device (BLUETOOTH connection)
Disconnecting BLUETOOTH connection (after use)
Noise canceling function
Noise canceling function
Using the noise canceling function
About the Automatic AI noise canceling function
Optimizing the noise canceling function to suit the wearer (Personal NC Optimizer)
Sound quality mode
Switching the sound quality mode
Checking the sound quality mode
Listening to ambient sound
Listening to ambient sound during music playback (Ambient Sound Mode)
Listening to ambient sound quickly (Quick Attention Mode)
Supported codecs

Supported codecs
Making phone calls
Making phone calls
Receiving a call
Making a call
Functions for a phone call
Disconnecting BLUETOOTH connection (after use)
Using the voice assist function (Siri)
Voice assist
Using the voice assist function (Siri)
Important information
Precautions
Precautions
What is BLUETOOTH wireless technology?
Trademarks
Trademarks
Support website
Customer support websites
Troubleshooting
Troubleshooting
What can I do to solve a problem?
Power
The headset is not turned on.
Charging
Charging cannot be done.
Charging time is too long.
The headset cannot be recognized by a computer.
The remaining battery charge of the headset is not displayed on the screen of an iPhone, iPad, or iPod touch.

4-595-263-11(1) Copyright 2016 Sony Corporation
Sound
No sound
Low sound level
Low sound quality
Sound skips frequently during playback.
The noise canceling effect is not sufficient.
Pairing
Pairing cannot be done.
One-touch connection (NFC)
Unable to connect the headset to a BLUETOOTH device with one-touch connection (NFC)
BLUETOOTH connection
Unable to make a BLUETOOTH connection
Distorted sound
The BLUETOOTH wireless communication range is short, or the sound skips.
The headset does not operate properly.
Phone calls
No voice from callers
Low voice from callers
Resetting or initializing the headset
Resetting the headset
Initializing the headset to restore factory settings

Table Of Contents
Help Guide MDR-1000X i..................................................................................................................
Getting started i.................................................................................................................................
BLUETOOTH connection i................................................................................................................
What you can do with the BLUETOOTH function 1.....................................................................
How to make a wireless connection to BLUETOOTH devices 2.................................................
Supplied accessories i.......................................................................................................................
Checking the package contents 3...............................................................................................
Putting the headset in the carrying case 4..................................................................................
About the supplied manuals 5.....................................................................................................
Features i...........................................................................................................................................
What you can do with the headset 6...........................................................................................
Parts and controls ii...........................................................................................................................
Location and function of parts 8..................................................................................................
About the indicator 10..................................................................................................................
Charging the headset ii......................................................................................................................
System requirements for battery charge using USB 13..............................................................
Charging the headset 14.............................................................................................................
Available operating time 16.........................................................................................................
Checking the remaining battery charge 17..................................................................................
Voice guidance ii...............................................................................................................................
About voice guidance 19.............................................................................................................
Making connections ii........................................................................................................................
One-touch connection (NFC) compatible Android devices ii.............................................................
One-touch connection (NFC) with a smartphone (Android 4.1 or later) 20.................................
One-touch connection (NFC) with a smartphone (Android 2.3.3 or later, and
less than Android 4.1) 22.............................................................................................................
Disconnecting the smartphone by one touch (NFC) 25...............................................................
Switching the device by one touch (NFC) 26..............................................................................
Android devices not compatible with one-touch connection (NFC) ii................................................
Pairing and connecting with an Android smartphone 27.............................................................
Connecting to a paired Android smartphone 30..........................................................................
iPhone (iOS devices) ii......................................................................................................................
Pairing and connecting with an iPhone 33..................................................................................
Connecting to a paired iPhone 36...............................................................................................
Computers ii......................................................................................................................................
Pairing and connecting with a computer (Windows 10) 38..........................................................
Pairing and connecting with a computer (Windows 8/Windows 8.1) 42......................................
Pairing and connecting with a computer (Windows 7) 45............................................................
TOC-1

Pairing and connecting with a computer (Windows Vista) 48......................................................
Connecting to a paired computer (Windows 10) 51....................................................................
Connecting to a paired computer (Windows 8/Windows 8.1) 54.................................................
Connecting to a paired computer (Windows 7) 58......................................................................
Connecting to a paired computer (Windows Vista) 61................................................................
Other BLUETOOTH devices iii..........................................................................................................
Pairing and connecting with other BLUETOOTH devices 64......................................................
Connecting to a paired BLUETOOTH device 66.........................................................................
Multi point connection iii....................................................................................................................
Connecting the headset to both a music player and a smartphone or mobile
phone 68......................................................................................................................................
Connecting the headset to 2 Android smartphones 69...............................................................
Connecting the headset to an Android smartphone and an iPhone 71.......................................
Headphone cable connection iii.........................................................................................................
Using the supplied headphone cable 73.....................................................................................
Listening to music iii..........................................................................................................................
Listening to music via a BLUETOOTH connection iii........................................................................
Listening to music from a device connected via BLUETOOTH 74..............................................
Controlling the audio device (BLUETOOTH connection) 77.......................................................
Disconnecting BLUETOOTH connection (after use) 80..............................................................
Noise canceling function iii................................................................................................................
Noise canceling function 81.........................................................................................................
Using the noise canceling function 82.........................................................................................
About the Automatic AI noise canceling function 84...................................................................
Optimizing the noise canceling function to suit the wearer (Personal NC
Optimizer) 85...............................................................................................................................
Sound quality mode iii.......................................................................................................................
Switching the sound quality mode 87..........................................................................................
Checking the sound quality mode 89..........................................................................................
Listening to ambient sound iii............................................................................................................
Listening to ambient sound during music playback (Ambient Sound Mode) 90..........................
Listening to ambient sound quickly (Quick Attention Mode) 91...................................................
Supported codecs iii..........................................................................................................................
Supported codecs 93...................................................................................................................
Making phone calls iv........................................................................................................................
Receiving a call 94......................................................................................................................
Making a call 97...........................................................................................................................
Functions for a phone call 100....................................................................................................
Disconnecting BLUETOOTH connection (after use) 80..............................................................
Using the voice assist function (Siri) 102...........................................................................................
TOC-2

Voice assist iv....................................................................................................................................
Using the voice assist function (Siri) 102.....................................................................................
Important information iv.....................................................................................................................
Precautions iv....................................................................................................................................
Precautions 103...........................................................................................................................
What is BLUETOOTH wireless technology? 104........................................................................
Trademarks iv....................................................................................................................................
Trademarks 106..........................................................................................................................
Support website iv.............................................................................................................................
Customer support websites 107..................................................................................................
Troubleshooting iv.............................................................................................................................
What can I do to solve a problem? 108.......................................................................................
Power iv.............................................................................................................................................
The headset is not turned on. 109...............................................................................................
Charging iv........................................................................................................................................
Charging cannot be done. 110....................................................................................................
Charging time is too long. 111.....................................................................................................
The headset cannot be recognized by a computer. 112.............................................................
The remaining battery charge of the headset is not displayed on the screen
of an iPhone, iPad, or iPod touch. 113........................................................................................
Sound v.............................................................................................................................................
No sound 114..............................................................................................................................
Low sound level 115....................................................................................................................
Low sound quality 116.................................................................................................................
Sound skips frequently during playback. 117..............................................................................
The noise canceling effect is not sufficient. 118..........................................................................
Pairing v.............................................................................................................................................
Pairing cannot be done. 119........................................................................................................
One-touch connection (NFC) v..........................................................................................................
Unable to connect the headset to a BLUETOOTH device with one-touch
connection (NFC) 120.................................................................................................................
BLUETOOTH connection v...............................................................................................................
Unable to make a BLUETOOTH connection 121........................................................................
Distorted sound 122....................................................................................................................
The BLUETOOTH wireless communication range is short, or the sound skips. 123..................
The headset does not operate properly. 124...............................................................................
Phone calls v.....................................................................................................................................
No voice from callers 125............................................................................................................
Low voice from callers 126..........................................................................................................
Resetting or initializing the headset v................................................................................................
TOC-3

Resetting the headset 127...........................................................................................................
Initializing the headset to restore factory settings 128.................................................................
TOC-4

Help Guide
Wireless Noise Canceling Stereo Headset
MDR-1000X
What you can do with the BLUETOOTH function
The headset uses BLUETOOTH wireless technology, allowing you to listen to music or make phone calls wirelessly.
Listening to music
You can receive audio signals from a smartphone, mobile phone, or music player to enjoy music wirelessly.
Talking on the phone
You can make and receive a call with your hands free, while leaving your smartphone or mobile phone in your bag or pocket.
4-595-263-11(1) Copyright 2016 Sony Corporation
1

Help Guide
Wireless Noise Canceling Stereo Headset
MDR-1000X
How to make a wireless connection to BLUETOOTH devices
You can enjoy music and hands-free calling with the headset wirelessly by using your device’s BLUETOOTH function.
When connecting a device for the first time via BLUETOOTH, device registration (pairing) is needed.
Device registration (pairing)
The operation to register a device to be connected is called device registration (pairing).
If the device to be connected does not support the one-touch connection (NFC), operate the headset and the device to perform
device registration (pairing).
If the device supports one-touch connection (NFC), you can just touch to perform device registration (pairing) and establish a
BLUETOOTH connection.
Connecting the headset to a registered (paired) device
When the device is registered, it is not necessary to register it again. Connect to it with an appropriate method.
For details, see “Making connections.”
4-595-263-11(1) Copyright 2016 Sony Corporation
2

Help Guide
Wireless Noise Canceling Stereo Headset
MDR-1000X
Checking the package contents
After opening the package, check that all items in the list are included in the package. If items are missing, contact your dealer.
Numbers in ( ) indicate the item amount.
Wireless Noise Canceling Stereo Headset (1)
Micro-USB cable (approx. 50 cm (19 3/4 in.)) (1)
Headphone cable (approx. 1.5 m (59 1/8 in.)) (1)
Carrying case (1)
Plug adapter for airplane (1)
Reference Guide (1)
Operating Instructions (1)
Other documents (1 set) (*)
4-595-263-11(1) Copyright 2016 Sony Corporation
May not be supplied in some countries or regions.
*
3

Help Guide
Wireless Noise Canceling Stereo Headset
MDR-1000X
Putting the headset in the carrying case
When finished using the headset, fold it and put it in the supplied carrying case as shown below.
To store the plug adapter for airplane
Put the plug adapter for airplane in the holder in the carrying case as shown below.
4-595-263-11(1) Copyright 2016 Sony Corporation
4

Help Guide
Wireless Noise Canceling Stereo Headset
MDR-1000X
About the supplied manuals
The following three manuals come with the headset.
Help Guide (this data)
Operation manual on the Web, which can be accessed by a PC or smartphone, provides the detailed information on how to use
the headset and troubleshooting, etc.
Operating Instructions (enclosed paper)
Provides basic information on how to connect or use the headset.
Reference Guide (enclosed paper)
Provides precautions and specifications.
4-595-263-11(1) Copyright 2016 Sony Corporation
5

Help Guide
Wireless Noise Canceling Stereo Headset
MDR-1000X
What you can do with the headset
Personal NC Optimizer tailors the noise-canceling performance perfectly for you
The headphones optimize the performance of noise canceling for you by analyzing the shape of your head and wearing style. The
perfect personalized noise-canceling gives you the silence that you’ve never experienced.
Ambient Sound Mode opens your ears (*1)
Ambient Sound Mode allows you to hear the ambient sounds around you by using the built-in microphones, even as you listen to
the music. There are two modes, Normal mode: you can hear the ambient sounds like you don’t wear the headphones, Voice
mode: you can notice voice and announcement around you with unnecessary noise cancellation.
Quick Attention: simple operation, quick to communicate around you
Covering and holding the entire surface of touch sensor control panel, the headphones import all ambient sounds and turn down
the music volume automatically. You can react announcement and conversation quickly without removing the headphones.
DSEE HX upscales your existing music to near high-resolution sound quality (*2)
SBC / AAC / Qualcomm® aptX™ / LDAC™ Codec supported
LDAC allows you to enjoy high-resolution audio content in exceptional sound quality near to high-resolution audio with
BLUETOOTH connection (*3)
High-Resolution Audio compatible
You can enjoy High-Resolution Audio by using the included headphone cable and turning on the power, and you can also listen to
the music with the cable even if the battery runs out.
Touch sensor control panel for easy operation and activating smartphone’s voice assistant
(*4)
Swivel folding design makes travel easy
One-touch connection with Near Field Communication (NFC)
Voice guidance
The Ambient Sound Mode allows you to hear the ambient sound around you, but it may not enable all of the ambient sound to be audible. When you
play music loudly or depending on the surroundings, you may not hear the ambient sound.
*1
Activated only when connecting using codecs other than LDAC with a BLUETOOTH connection.
*2
When transmitting High-Resolution Audio in 990 kbps.
*3
You will no longer be able to use the touch sensor in case of turning off the unit. The remote control operation and volume adjustment for playing music
can be operated only with a BLUETOOTH connection.
*4
6

4-595-263-11(1) Copyright 2016 Sony Corporation
7

Help Guide
Wireless Noise Canceling Stereo Headset
MDR-1000X
Location and function of parts
L mark
1. Tactile dot
The left unit has a tactile dot.
2.
Built-in antenna
A BLUETOOTH antenna is built into the headset.
3.
N-mark
4. left unit
5. Slider
Slide to adjust the length of the headband.
6.
Headband
7. Microphone
Picks up the sound of your voice when talking on the phone.
8.
R mark
9. right unit
10
.Touch sensor
11
.Indicator (yellow)
Shows the Ambient Sound Mode status.
12
.AMBIENT SOUND button
13
.Indicator (green)
14
8

Related Topic
About the indicator
Checking the remaining battery charge
4-595-263-11(1) Copyright 2016 Sony Corporation
Shows the noise canceling status.
.
NC (noise canceling) button
15
.Indicator (blue/red)
Lights up in red or blue to indicate the power or communication status of the headset.
16
.(power) button
17
.Indicator (red)
Lights up in red during charging.
18
.Micro-USB port
Connect a computer to this port with the supplied micro-USB cable to charge the headset.
19
.INPUT jack
Connect a music player, etc. to this jack by using the supplied headphone cable. Make sure that you insert the plug of the
music player until it clicks. Otherwise, you may not hear the sound normally.
20
.
9

Help Guide
Wireless Noise Canceling Stereo Headset
MDR-1000X
About the indicator
The indicator flashes in red or blue to indicate various statuses.
: Turns on in blue/ : Turns on in red/ : Turns on in green/ : Turns on in yellow/-: Turns off
Indicator (blue/red) on the button
Turning on
When turning on the headset by pressing and holding the button for about 2 seconds when the headset is turned off.
- (flashes two times)
Turning off
When turning off the headset by pressing and holding the button for about 2 seconds when the headset is turned on.
(lights for about two seconds)
BLUETOOTH status indication
Pairing mode
(Pressing and holding the button for about 7 seconds when the headset is turned off)
Not connected
- - - - - - (one-second intervals)
Connection process completed
(flashes quickly for about five seconds)
Connected
- - - (about five-second interval) ---
Incoming call
Sound quality mode indication
Priority on sound quality
- - - -
Priority on stable connection
10

For details, refer to “Switching the sound quality mode.”
Remaining battery charge indication
High
- - - -
Medium
- -
Low (needs to charge)
For details, refer to “Checking the remaining battery charge.”
Other
Initialization completed
For details, refer to “Initializing the headset to restore factory settings.”
Indicator (red) next to the micro-USB port
While charging
Indicator (green) on the NC button
Noise canceling function
Noise canceling on
Noise canceling off
- - - - - - - -
Personal NC Optimizer on
-----
For details, refer to “Noise canceling function.”
Indicator (yellow) on the AMBIENT SOUND button
Ambient Sound Mode
Normal mode
Voice mode
- - - - - - - -
Quick Attention Mode
-----
For details, refer to “Listening to ambient sound.”
Hint
When the remaining battery charge becomes low, the indicator turns from blue to red, except for pairing mode.
11