Sony AZ2EK User manual

SERVICE MANUAL
Version Date Subject
1.0 4/2011 Original manual issue.
2.0 5/2011 Add Missing Screw Part Number Information.
LCD Digital Color TV
9-888-441-02
HISTORY INFORMATION FOR THE FOLLOWING MANUAL:
ORIGINAL MANUAL ISSUE DATE: 4/2011 AZ2EK CHASSIS
Segment: P-2F
KDL-26/32/37/40BX320,321,420 (AEP/UK)
S/N range 6,000,001-6,999,999 (WS)

SERVICE MANUAL
LCD Digital Color TV
AZ2EK CHASSIS
Segment: P-2F
9-888-441-02

KDL-26/32/37/40BX320,321,420(AEP/UK) 3
MODEL LIST
MODEL COLOR COMMANDER DEST.MODEL COLOR COMMANDER DEST.
KDL-26BX320 Black RM-ED046 AEP/UK
KDL-26BX321 Black RM-ED046 AEP/UK
KDL-32BX320 Black RM-ED046 AEP/UK
KDL-32BX321 Black RM-ED046 AEP/UK
KDL-32BX420 Black RM-ED046 AEP
KDL-37BX420 Black RM-ED046 AEP
KDL-40BX420 Black RM-ED046 AEP/UK

KDL-26/32/37/40BX320,321,420(AEP/UK) 4
WARNINGS AND CAUTIONS -ENGLISH
CAUTION
These servicing instructions are for use by qualified service personnel only.
To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so.
WARNING!!
An isolation transformer should be used during any service to avoid possible shock hazard, because of live chassis.
The chassis of this receiver is directly connected to the ac power line.
CARRYING THE TV
Be sure to follow these guidelines to protect your property and avoid causing serious injury.
• Carry the TV with an adequate number of people; larger size TVs require two or more people.
• Correct hand placement while carrying the TV is very important for safety and to avoid damages.
SAFETY-RELATED COMPONENT WARNING!!
Components identified by shading and ! mark on the schematic diagrams, exploded views, and in the parts list are critical for safe operation. Replace these components with Sony
parts whose part numbers appear as shown in this manual or in supplements published by Sony. Circuit adjustments that are critical for safe operation are identified in this manual.
Follow these procedures whenever critical components are replaced or improper operation is suspected.

KDL-26/32/37/40BX320,321,420(AEP/UK) 5
WARNINGS AND CAUTIONS -FRENCH
ATTENTION!!
Ces instructions de service sont à l’usage du personnel de service qualifi é seulement.
Pour prévenir le risque de choc électrique, ne pas faire l’entretien autre que celui contenu dans le Mode d’emploi à moins que vous soyez qualifi é faire ainsi.
WARNING!!
Afi n d’eviter tout risque d’electrocution provenant d’un chássis sous tension, un transformateur d’isolement doit etre utilisé lors de tout dépannage. Le chássis de ce récepteur est
directement raccordé à l’alimentation du secteur.
POUR TRANSPORTER LE TÉLÉVISEUR
Tenez compte de ce qui suit pendant l’installation du téléviseur :
• Débranchez tous les câbles avant de transporter le téléviseur.
• Transportez le téléviseur avec le nombre de personnes approprié ; un téléviseur de grande taille doit être transporté par au moins deux personnes.
• Lors du transport du téléviseur, l’emplacement des mains est très important pour votre sécurité, ainsi que pour éviter de causer des dommages.
ALERTE!!
Afi n d’eviter tout risque d’electrocution provenant d’un chassis sous tension, un transformateur d’isolement doit etre utilise lors de tout depannage. Le chassis de ce recepteur est
directement raccorde a l’alimentation du secteur.
ATTENTION AUX COMPOSANTS RELATIFS A LA SECURITE!!
Les composants identifi es par une trame et par une marque ! sur les schemas de principe, les vues explosees et les listes de pieces sont d’une importance critique pour la securite du
fonctionnement. Ne les remplacer que par des composants Sony dont le numero de piece est indique dans le present manuel ou dans des supplements publies par Sony. Les reglages
de circuit dont l’importance est critique pour la securite du fonctionnement sont identifi es dans le present manuel. Suivre ces procedures lors de chaque remplacement de
composants critiques, ou lorsqu’un mauvais fonctionnement suspecte.

KDL-26/32/37/40BX320,321,420(AEP/UK) 6
WARNINGS AND CAUTIONS
USE CAUTION WHEN HANDLING THE LCD PANEL
When repairing the LCD panel, be sure you are grounded by using a wrist band.
When repairing the LCD panel on the wall, the LCD panel must be secured using the 4 mounting holes on the rear cover.
1) Do not press on the panel or frame edge to avoid the risk of electric shock.
2) Do not scratch or press on the panel with any sharp objects.
3) Do not leave the module in high temperatures or in areas of high humidity for an extended period of time.
4) Do not expose the LCD panel to direct sunlight.
5) Avoid contact with water. It may cause a short circuit within the module.
6) Disconnect the AC power when replacing the backlight (CCFL) or inverter circuit. (High voltage occurs at the inverter circuit at 650Vrms.)
7) Always clean the LCD panel with a soft cloth material.
8) Use care when handling the wires or connectors of the inverter circuit. Damaging the wires may cause a short.
9) Protect the panel from ESD to avoid damaging the electronic circuit (C-MOS).
10) It is recommended not to exceed 1 hour of Power-On nor Burn-in period with LCD panel face down condition, in repair activity.

KDL-26/32/37/40BX320,321,420(AEP/UK) 7
SAFETY CHECK-OUT
After correcting the original service problem, perform the following safety checks before releasing the set to the customer:
1. Check the area of your repair for unsoldered or poorly soldered connections. Check the entire board surface for solder splashes and bridges.
2. Check the interboard wiring to ensure that no wires are “pinched” or touching high-wattage resistors.
3. Check that all control knobs, shields, covers, ground straps, and mounting hardware have been replaced. Be absolutely certain that you have replaced all the insulators.
4. Look for unauthorized replacement parts, particularly transistors, that were installed during a previous repair. Point them out to the customer and recommend their replacement.
5. Look for parts which, though functioning, show obvious signs of deterioration. Point them out to the customer and recommend their replacement.
6. Check the line cords for cracks and abrasion. Recommend the replacement of any such line cord to the customer.
7. Check the antenna terminals, metal trim, “metallized” knobs, screws, and all other exposed metal parts for AC leakage. Check leakage as described below.
8. For safety reasons, repairing the Power board and/or Inverter board is prohibited.

KDL-26/32/37/40BX320,321,420(AEP/UK) 8
SAFETY CHECK-OUT
Leakage Test
The AC leakage from any exposed metal part to earth ground and from all exposed metal parts to any exposed
metal part having a return to chassis, must not exceed 0.5 mA (500 microamperes).
Leakage current can be measured by any one of three methods.
1. A commercial leakage tester, such as the Simpson 229 or RCA WT-540A. Follow the manufacturers’
instructions to use these instructions.
2. A battery-operated AC milliampmeter. The Data Precision 245 digital multimeter is suitable for this job.
3. Measuring the voltage drop across a resistor by means of a VOM or battery-operated AC voltmeter. The
“limit” indication is 0.75 V, so analog meters must have an accurate low voltage scale.
The Simpson’s 250 and Sanwa SH-63TRD are examples of passive VOMs that are suitable. Nearly all
battery-operated digital multimeters that have a 2 VAC range are suitable (see Figure A).
How to Find a Good Earth Ground
A cold-water pipe is a guaranteed earth ground; the cover-plate retaining screw on most AC outlet boxes is also
at earth ground.
If the retaining screw is to be used as your earth ground, verify that it is at ground by measuring the resistance
between it and a cold-water pipe with an ohmmeter. The reading should be zero ohms.
If a cold-water pipe is not accessible, connect a 60- to 100-watt trouble- light (not a neon lamp) between the hot
side of the receptacle and the retaining screw. Try both slots, if necessary, to locate the hot side on the line; the
lamp should light at normal brilliance if the screw is at ground potential (see Figure B).

KDL-26/32/37/40BX320,321,420(AEP/UK) 9
SELF DIAGNOSIS FUNCTION
DIAGNOSTIC TEST INDICATORS
When an error occurs, the STANDBY LED will flash a set number of times to
indicate the possible cause of the problem.
If there is more than one error, the LED will identify the first of the problem areas.
Result for all of the following diagnostic items are displayed on screen.
If the screen displays a “0”, no error has occurred .
The units in this manual contain a self-diagnostic function. If an error occurs, the STANDBY LED will automatically begin to flash.
The number of times the LED flashes translates to a probable source of the problem.
A definition of the STANDBY LED flash indicators is listed in the instruction manual for the user’s knowledge and reference.
If an error symptom cannot be reproduced, the remote commander can be used to review the failure occurrence data stored in memory to reveal past problems and how often these
problems occur.
STBYLED
Flash time
Service menu Item
name
(Screen Display) Diagnostic Item Description
2 MAIN_POWE Main PowerOver Voltage Protection
DC_ALERT1 DC_ALERT
AUDIO_PROT Audio Abnormal Detection
4 BALANCER_ERR Not used
TCON_ERR Notused
PANEL_ID__NVM_ERR Panel ID NVM Error
6 BACKLITE_ERR Back Light Error (Panel Inverter)
7TEMP_ERR Thermal Error
8 - Notused
9 - Notused
10 - Notused
11 - Notused
12 - Notused
3
5
0.5
0.5 3
DISPLAY OF STANDBY LED FLASH COUNT
SELF-DIAGNOSTIC SCREEN DISPLAY
For errors with symptoms such as “power sometimes shuts off” or “screen sometimes goes out” that cannot be confirmed, it is possible to bring up past occurrences of failure for
confirmation on the screen:
[To Bring Up Screen Test]
In standby mode, press buttons on the remote commander sequentially in rapid succession as shown below:
5
*: Note that this differs from entering the service mode (volume +)
*
Info TV POWERChannel Volume

KDL-26/32/37/40BX320,321,420(AEP/UK) 10
SELFCHECK
BACK <<
002MAIN_POWER 000
003DC_ALERT1 000
003AUDIO_PROT 000
004BALANCER_ERR 000
005TCON_ERR 000
005PANEL_ID_NVM_ERR 000
006BACKLITE_ERR 000
007TEMP_ERR 000
12345‐67891‐23456
[Home]Exit
SELF DIAGNOSIS FUNCTION
[SELF DIAGNOSTIC SAMPLE SCREEN DISPLAY]
Error count
Item name
STBY LED flash time
Total operation time by hour
Boot count
Panel operation time by hour
Since the diagnostic results displayed on the screen are not automatically cleared, always check the self-diagnostic screen.
After you have completed the repairs, clear the result display to “0”.
Clearing the Self Check Diagnostic List
1. Error history and Error count : Press the Channel 8 => Channel 0 .
2. Panel operation time : Press the Channel 7 => Channel 0 .
Exiting the Self-diagnostic screen
To exit the Self Diagnostic screen, turn off the power to the TV by pressing the POWER button on the remote or the POWER button on the TV.

KDL-26/32/37/40BX320,321,420(AEP/UK) 11
• Items with no part number and no description are not stocked because they are seldom required for roution service.
• The construction parts of an assembled part are indicated with a collation number in the remark colum.
• Items marked " * " are not stocked since they are seldom required for routine service. Some delay should be anticipated when ordering these items.
SEC 1. DISASSEMBLY AND PARTS LIST
IMPORTANT: When replacing LCD Panel or Circuit Boards ensure that all Radiation Sheets and Insulation Sheets are in their
correct positions in the TV set.

KDL-26/32/37/40BX320,321,420(AEP/UK) 12
REF. No. PART No. DESCRIPTION REMARK
1 WS0020401 REAR COVER (GW26)
2 WS0018201 COVER, NECK (M3B)
3 WS0018101 NECK (M3B)
4 WS0017601 BASE (M3B) ASSY BX320
WS0017701 BASE (M5B) ASSY BX321
WS0030801 SCREW +BVTP2 4X16
WS0010101 SCREW +BVTP 3X12 TYPE2 IT-3
WS0002901 SCREW,+PSWM5X16
WS0018001 SCREW,+PSWM4X10
1-1. KDL-26BX320/321
1-1-1. REAR COVER ASSY AND STAND BLOCK
1-1-2. NECK COVER, NECK AND BASE ASSY
3
4
DISASSEMBLY AND PARTS LIST
2
1

KDL-26/32/37/40BX320,321,420(AEP/UK) 13
REF. No. PART No. DESCRIPTION REMARK
11 WS0016001 SWITCH UNIT
12 WS0015801 STATIC CONVERTER (TV)-G13
13 WS0020001 BRACKET, VESA(GW26)
14 WS0019701 CONNECTOR ASSY26 FFC WXGAEU
15 WS0016301 MOUNTED PWB A
16 WS0017001 BRACKET, SIDE (EU) (GW)
17 WS0020501 POWER SUPPLYCORD (WITH CORE)
18 WS0018301 COVER,UNDER (GW26)
19 WS0019601 LOUDSPEAKER (4X10CM)
20 WS0020101 BRACKET, SP (GW26R)
21 WS0020201 BRACKET, SP (GW26L)
WS0020701 SCREW, +PSWM3X8
WS0030801 SCREW +BVTP2 4X16
WS0010101 SCREW +BVTP 3X12 TYPE2 IT-3
WS0018001 SCREW, +PSWM4X10
WS0030701 SCREW, +PSWM4X8
DISASSEMBLY AND PARTS LIST
1-1. KDL-26BX320/321
1-1-4. SPEAKER BRACKET AND SPEAKER
11
12
15
16
17
1-1-3. G13 BOARD, A BOARD, SWITCH UNIT, VESA BRACKET AND
SIDE BRACKET
21
19
20
18
BOTTOM FRAME
13 14

KDL-26/32/37/40BX320,321,420(AEP/UK) 14
REF. No. PART No. DESCRIPTION REMARK
31 WS0016901 PANEL SUPPORT (A)
32 1-811-375-11 LCD PANEL (A26V7)
33 WS0020301 BEZEL (GW26)
34 WS0016501 MOUNTED PWB H
DISASSEMBLY AND PARTS LIST
1-1. KDL-26BX320/321
1-1-5. PANEL SUPPORT, H BOARD, LCD PANEL AND BEZEL ASSY
34
33
32
31

KDL-26/32/37/40BX320,321,420(AEP/UK) 15
REF. No. PART No. DESCRIPTION REMARK
1 WS0018701 REAR COVER (GW32)
2 WS0018801 BRACKET, VESA(M6) (GW)
3 WS0018201 COVER, NECK (M3B)
4 WS0018101 NECK (M3B)
5 WS0017601 BASE (M3B) ASSY BX320,420
WS0017701 BASE (M5B) ASSY BX321
WS0030801 SCREW +BVTP2 4X16
WS0031101 SCREW, M3X12L
WS0010101 SCREW +BVTP3X12 TYPE2 IT-3
WS0002901 SCREW, +PSWM5X16
WS0018001 SCREW, +PSWM4X10
1-2. KDL-32BX320/321, BX420
1-2-1. REAR COVER ASSY AND STAND BLOCK
1-2-2. VESA BRACKET, NECK COVER, NECK AND BASE ASSY
4
5
DISASSEMBLY AND PARTS LIST
3
2
1

KDL-26/32/37/40BX320,321,420(AEP/UK) 16
REF. No. PART No. DESCRIPTION REMARK
11 WS0016001 SWITCH UNIT
12 WS0015801 STATIC CONVERTER (TV)-G13
13 WS0016701 CONNECTOR ASSY32 FFC WXGAEU BX320,321
WS0016801 CONNECTOR ASSY32 FFC FHD EU BX420
14 WS0016301 MOUNTED PWB A BX320,321
WS0016401 MOUNTED PWB A BX420
15 WS0017001 BRACKET, SIDE (EU) (GW)
16 WS0019301 POWER SUPPLYCORD (WITH CORE)
17 WS0018301 COVER,UNDER (GW26)
18 WS0017101 BRACKET, VESA(GW32)
19 WS0016601 LOUDSPEAKER (4X10CM)
20 WS0018401 BRACKET, SP (GW32R)
21 WS0018501 BRACKET, SP (GW32L)
WS0020701 SCREW, +PSWM3X8
WS0030801 SCREW +BVTP2 4X16
WS0010101 SCREW +BVTP2 3X12
WS0030701 SCREW, +PSWM4X8
DISASSEMBLY AND PARTS LIST
1-2. KDL-32BX320/321, BX420
1-2-4. VESA BRACKET, BOTTOM FRAME AND H BOARD
11
13
12
14
15
16
1-2-3. G13 BOARD, A BOARD, SWITCH UNIT AND SIDE BRACKET
20
19
21
17
BOTTOM FRAME
18 18

KDL-26/32/37/40BX320,321,420(AEP/UK) 17
REF. No. PART No. DESCRIPTION REMARK
31 WS0016901 PANEL SUPPORT (A)
32 1-811-376-11 LCD PANEL (A32VE) BX320,321
1-811-377-11 LCD PANEL (A32VC) BX420
33 WS0018601 BEZEL (GW32)
34 WS0016501 MOUNTED PWB H
DISASSEMBLY AND PARTS LIST
1-2. KDL-32BX320/321, BX420
1-2-5. PANEL SUPPORT, H BOARD, LCD PANEL AND BEZEL ASSY
34
33
32
31

KDL-26/32/37/40BX320,321,420(AEP/UK) 18
REF. No.
PART No. DESCRIPTION
REMARK
1 WS0023001 REAR COVER (GW37)
2 WS0018801 BRACKET, VESA(M6) (GW)
3 WS0022501 COVER, NECK (ML3B)
4 WS0022401 NECK (ML3B)
5 WS0022301 BASE STAND (ML3B)
WS0002901 SCREW, +PSWM5X16
WS0030701 SCREW, +PSWM4X8
WS0031201 SCREW, T4X25L
WS0010101 SCREW,+BVTP2 3X12
WS0018001 SCREW, +PSWM4X10
1-3. KDL-37BX420
1-3-1. REAR COVER ASSY AND STAND BLOCK
1-3-2. VESA BRACKET, NECK COVER, NECK AND BASE ASSY
4
5
DISASSEMBLY AND PARTS LIST
3
2
1

KDL-26/32/37/40BX320,321,420(AEP/UK) 19
REF. No. PART No. DESCRIPTION REMARK
11 WS0016001 SWITCH UNIT
12 WS0022101 STATIC CONVERTER (TV)-G14
13 WS0022201 CONNECTOR ASSY37 FFC FHD
14 WS0016401 MOUNTED PWB A
15 WS0017001 BRACKET, SIDE (EU) (GW)
16 WS0023101 POWER SUPPLYCORD (WITH CORE)
17 WS0022601 COVER,UNDER (GW37)
18 WS0022801 BRACKET, SP (GW37L)
19 WS0016601 LOUDSPEAKER (4X10CM)
20 WS0022701 BRACKET, SP (GW37R)
WS0020701 SCREW,+PSW M3X8
WS0030801 SCREW,+BVTP2 4X16
WS0010101 SCREW +BVTP2 3X12
WS0030701 SCREW,+PSW M4X8
WS0018001 SCREW,+PSW M4X10
DISASSEMBLY AND PARTS LIST
1-3. KDL-37BX420
1-3-4. BOTTOM FRAME AND SPEAKER
11
13
12
14
15
16
1-3-3. G13 BOARD, A BOARD, SWITCH UNIT AND SIDE BRACKET
19
17
18
20

KDL-26/32/37/40BX320,321,420(AEP/UK) 20
REF. No.
PART No. DESCRIPTION
REMARK
31 WS0016901 PANEL SUPPORT (A)
32 1-811-374-11 LCD PANEL (C37H4-L01)
33 WS0022901 BEZEL (GW37)
34 WS0016501 MOUNTED PWB H
WS0030701 SCREW, +PSWM4X8
WS0031201 SCREW, T4X25L
DISASSEMBLY AND PARTS LIST
1-3. KDL-37BX420
1-3-5. PANEL SUPPORT, H BOARD, LCD PANEL AND BEZEL ASSY
33 34
32
31