Sony SNC-VB770/K3 User guide

Network Camera
Application Guide
1.8
Before operating the unit, please read this manual thoroughly
and retain it for future reference.
A-EAK-100-18 (1)
© 2012 Sony Corporation

2Table of Contents
Table of Contents
Overview
How to Use This Manual ...................................... 3
Jump to the related page ..................................... 3
Software screenshots .......................................... 3
When you print out this manual ......................... 3
Using the SNC toolbox .......................................... 3
Installing SNC toolbox ....................................... 3
Starting SNC toolbox ......................................... 4
How to use SNC toolbox .................................... 4
Searching devices ............................................... 6
Assigning an IP address ..................................... 6
Using the Network settings ................................ 8
Registering in My device ................................... 9
Changing the Device list display method ......... 10
Setting SNC toolbox options ............................ 11
Using Privacy Masking
— Masking a Camera Image ......................... 13
Using Panorama Creator
— Creating a Panorama Image ...................... 14
Using the Custom Homepage
— Setting the customized homepage ............. 15
Creating and Uploading the Voice alert file ..... 16
Using the Firmware Upgrade ........................... 19
Using CGI Sending .......................................... 22
Using the Schedule Task .................................. 23
Configuring the device setting ......................... 24
Configuring the batch setting of the devices .... 25
Device restart and initialization ....................... 26
Configuring Windows Firewall .......................... 26
When using Windows 7 ................................... 26
When using Windows 8.1 or Windows 10 ....... 28

How to Use This Manual / Using the SNC toolbox 3
Overview
This instruction manual is for application software, such
as the SNC toolbox.
Tip
SNC toolbox stands for Sony Network Camera toolbox.
Note
Some functions described in this manual may not be
displayed depending on the available functions of the
connected device.
How to Use This Manual
This manual is intended to be viewed as a PDF
document on the computer display.
The following is information you should know to make
maximum use of the manual. Be sure to read it before
you start operations.
Jump to the related page
If you view the manual on the computer display, you can
jump to a related page by clicking its page number. In
this way, the detailed information can be easily
searched.
Software screenshots
The software screenshots shown in this manual are
samples for description. Their details may differ from
the actual situation.
In addition, the illustrations and menu screenshots for
Network Camera SNC-VM772R are applied as
examples.
When you print out this manual
Depending on the system environment, the illustrations
and screenshots may not be printed finely as those
viewed in the PDF document.
Using the SNC toolbox
Explains the functions in SNC toolbox.
Notes
• SNC toolbox may not operate correctly if you use a
personal firewall or antivirus software in your
computer. In this case, disable the software.
• If you are using Windows 7, Windows 8.1 or
Windows 10, disable Windows Firewall. Otherwise
SNC toolbox will not operate correctly. To set
Windows Firewall see: “Configuring Windows
Firewall” in “When using Windows 7” on page 26 or
“Configuring Windows Firewall” in “When using
Windows 8.1 or Windows 10” on page 28.
• If you are using Windows 10, set Tablet mode to off.
• The SSL function and TLS function are described
simply as “SSL.”
• The model on sale in China does not support the SSL
function.
• To perform SSL communication with a camera,
configure the settings of SNC toolbox.
To configure the settings when registering in My
device, see “Registering in My device” on page 9.
To configure the settings for each device, see “Modify
Device Entry” in “How to use SNC toolbox” on
page 4.
To configure the settings for multiple devices at the
same time, see “Network tab” in “Setting SNC
toolbox options” on page 12.
• When the whole camera image cannot be viewed, set
the display setting (scaling level) of your computer
display to 100%.
• If you are using a display with high resolution, the
scaling level may automatically be changed.
Installing SNC toolbox
1 Download the installer of SNC toolbox from the
appropriate folder of the following website.
http://www.sony.net/ipela/snc
2 Extract the downloaded installer ZIP file.
3 Run the “SncToolbox_Setup.exe” file.
4 Install the SNC toolbox following the wizard
displayed.
If the Software License Agreement is displayed,
read it carefully and accept the agreement to
continue with the installation.

Using the SNC toolbox
4
Tip
You should be logged in as administrator to install
the software.
5 Click Finish. The installation is completed.
Starting SNC toolbox
If you are using Windows 7, select All Programs from
the Windows Start menu, then select SNC toolbox and
SNC toolbox in sequence.
If you are using Windows 8 or Windows 8.1, select SNC
toolbox from the Windows Start menu.
SNC toolbox starts.
The main screen appears. SNC toolbox detects device(s)
connected to the local network and displays the list.
How to use SNC toolbox
Menu bar
All functions can be selected from here.
File (F) menu
Import: Reads the Device list file (CSV format).
Export: Outputs the Device list in a CSV format file.
Close: Exits SNC toolbox.
Edit (E) menu
Cut: Cuts off a device or folder.
Copy: Copies a device or folder.
Paste: Pastes a device or folder.
Select All: Selects all devices in the Device list.
Add Folder: Creates a folder.
Add Device Entry: Manually registers a device.
Modify Device Entry: Edits the device information.
Remove: Removes a device from a folder.
Delete: Deletes a device or folder.
View (V) menu
Status Bar: Switches show/hide of status at the bottom
of the screen.
Normal: Displays detailed information on a device.
Snapshot small: Displays detailed information on a
device with a small thumbnail.
Snapshot large: Lists devices with large thumbnails.
Column Setting: Displays the setting screen for the
items to display on the list.
Select Display Series: Displays the screen to select the
series to be displayed on the list.
Tools (T) menu
Search: Searches again for devices.
Enabling the Search external network device(s)
function allows you to search in a wider range.
To configure the function, click Option under Tools,
then select Search Setting in the Network tab.
Device Account: Displays the management screen for
user names and passwords related to the device.
Network Setting: Displays the screen for modifying the
address settings for the selected device.
Device Setting: Displays the settings screen for the
selected device.
Device batch setting: Displays the batch setting screen
for the selected devices.
Privacy Masking: Displays the Privacy Masking
screen.
Panorama Creator: Displays the Panorama Creator
screen.
Custom Homepage: Displays the Custom Homepage
screen.
Voice alert file:
Create: Displays the Create Voice alert file screen.
Upload: Displays the Uploading Voice alert file
screen.
Firmware Upgrade: Displays the Firmware Upgrade
screen.
CGI Sending: Displays the CGI Sending screen.
Initialize Device:
Reboot: Restarts the device.
Factory default: Initializes the device to factory
default.
Backup setting data: Backs up setting data on a
computer.
Restore setting: Restore the backup setting data to
the device.
Device Homepage: Connects to the device.
Device Log:
System Log: Obtains system log for the device.
Access Log: Obtains access log for the device.
Device Log download: Downloads logs for the device.
Tool Log: Obtains SNC toolbox log.
Option: Displays the screen for modifying SNC toolbox
settings.
Menu bar Function buttons
Device tree display Device list View button

Using the SNC toolbox 5
Task (K) menu
Task List: Displays the Task list screen.
Add Task: Displays the Task Wizard screen.
Modify Task: Displays the Task editing screen.
Delete Task: Deletes task.
Help (H) menu
Tips: Displays tips for the SNC toolbox.
Versi on: Displays SNC toolbox version information.
Function buttons
Function buttons are used for updating lists and
displaying dialog.
Search
Updates the Device list in the search result.
Account
Sets the administrator for each device.
Network
Displays the Network Setting dialog.
Masking
Displays the Privacy Masking dialog.
Panorama
Displays the Panorama Creator dialog.
Upgrade
Updates the device firmware.
Custom HP
Displays the Custom Homepage dialog.
Setting
Displays the settings screen for the device.
Task
Displays the Task List dialog.
Device tree view
This function allows you to customize folders. The
registration details of My device can be displayed in tree
format.
Search result folder
Selecting this folder displays devices in the network
segment that had been searched for when the system is
launched or with the Search function in the device list.
The search result can be displayed for maximum 1,024
cameras.
Error folder
When this folder is selected, devices registered in My
device folder that can not be connected are displayed in
the Device list.
Also, if a registered device is not found on the network,
it will also be registered in this folder.
My device folder
When this folder is selected, devices in the Search result
folder or registered manually are displayed in the Device
list.
Device list
Devices registered in the folder selected at Device tree
view are displayed in a list.
Device name
Displays individual device names.
Status (Only for Error folder and My device
folder)
You can check the current connection status.
MAC address
You can check the MAC address of the device.
Device address
You can check the IP address of the device.
Port No., HTTP Port No.
You can check the port number of the device.
DHCP/Fixed IP
Displays whether the IP address of the selected device is
DHCP or fixed IP.
Client certificate
Displays the name of the client certificate used for SSL
function.
Model
Displays the model name.
Serial No.
Displays the serial number.
Version No.
Displays the version of firmware.
Admin name
Displays the administrator user name.
IP Address of NIC (Search result folder only)
Displays the IP address of the NIC (Network Interface
Card) detected.

Using the SNC toolbox
6
Hours meter (Only for My device folder)
Displays the total operating time.
Tips
• A camera with which SSL communication has been
performed will show on the left side of its IP
address.
• The model on sale in China does not support the SSL
function.
View button
You can change the display format of the Device list
(page 10) .
Searching devices
Clicking Search enables you to detect network devices
connected to the network. In the initial status, it detects
devices on the same network segment. However after
configuring search settings, it is able to search devices
even outside the network segments.
For details on Search settings, see “Setting SNC toolbox
options – Network tab – Search Setting” (page 12).
SNC toolbox searches devices on a regular basis. You
can determine the status of the search function from the
Search button.
Searching
Searches devices on the network on a regular basis and
updates the device list automatically. Click to stop
searching.
Stop Searching
Searching stopped. Click to resume searching.
To expand search range
Configure the search settings.
1 Click Option under Tool s.
2 Click the Network tab.
3 Place a check on Search external network
device(s) in Search Setting.
To search in a wider range, set the greater value in TTL.
Tip
If the device is not detected even with the correct search
settings, see “Note” in “Setting SNC toolbox options –
Network tab – Search Setting” (page 12).
Assigning an IP address
To connect the device via network, you need to assign a
new IP address to the device when you install it for the
first time.
Clicking Network after selecting a device to configure
network settings with from the device list, the Network
setting dialog will be displayed. This dialog is
configured with two types of tabs, Basic Setting and
IPv6 Setting.
Basic Setting tab (when a single device is
selected from the device list)
You can configure the network information (IPv4) of the
single device selected in the device list.
Device list: Displays devices for IPv4. After selecting
and setting a device to configure, the device list will
be updated automatically.
Obtain IP address automatically: Sets DHCP mode to
on.
Use the following IP address: Sets the DHCP mode off.
When this is set, specify the IP address, subnet mask,
default gateway to specify the fixed address. You can
also add a check to “After getting response of ping,
the IP will be skipped” to determine whether the
specified IP address is already in use or not.
Obtain DNS server address automatically: Sets DNS
mode to on.
Use the following DNS server address: Sets DNS
mode to off. When this is set, specify the preference
DNS server address and alternative DNS server
address.
HTTP port No.: Normally, 80 should be selected.
When setting a value other than 80, select the textbox
and enter a port number.

Using the SNC toolbox 7
Basic Setting tab (when multiple devices are
selected from the device list)
You can configure network information (IPv4) for
multiple devices selected in the device list.
Based on the selected multiple devices, the following
points are different from the Basic Setting tab when a
single device is selected.
Use the following IP address: Sets the DHCP mode off,
then specifying the start and end IP addresses
enables you to configure sequential IP addresses.
Network address: Displayed when multiple devices are
selected from the device list and multiple network
addresses exist. Selecting the network address where
the device you want to configure exists enables you
to configure collectively.
IPv6 Setting tab (when a single device is
selected from the device list)
You can configure the network information (IPv6) of a
single device selected in the device list.
Device list: Displays devices for IPv6. After selecting
and setting a device to configure, the device list will
be updated automatically.
IPv6: Enables you to switch IPv6 modes.
Obtain IP address automatically: Sets DHCP mode to
on.
Use the following IP address: Sets DHCP mode to off.
When this is set, specify an IP address, prefix, default
gateway to specify the fixed address. You can also
add a check to “After getting response of ping, the IP
will be skipped” to determine whether the specified
IP address is already in use or not.
Obtain DNS server address automatically: Sets DNS
mode to on.
Use the following DNS server address: Sets DNS
mode to off. When this is set, specify a preference
DNS server address and alternative DNS server
address.
IPv6 Setting tab (when multiple devices are
selected from a device list)
You can configure network information (IPv6) for
multiple devices selected from the Device list.
Based on the multiple devices selected, the following
points are different from the Basic Setting tab when a
single device is selected.
Use the following IP address: Sets the DHCP mode off,
then specifying the start and end IP addresses
enables you to configure sequential IP addresses.
Network address: Displayed when multiple devices are
selected from a device list and when multiple
network addresses exist. Selecting the network
address where the device you want to configure
exists enables you to configure collectively.

Using the SNC toolbox
8
Using the Network settings
1 Select a device you want to assign an IP address to
from the list and click Network.
The account settings screen is displayed.
2 Register the name and password of the
administrator and click OK.
The factory settings for both items are “admin”.
The Network Setting screen is displayed.
3 Set the IP address.
To obtain the IP address automatically from a
DHCP server:
Select Obtain IP address automatically.
The IP address, Subnet mask and Default gateway
are assigned automatically.
Note
When you select Obtain IP address
automatically, make sure that the DHCP server is
operating on the network.
To specify the IP address manually:
Select Use the following IP address, and type the
IP address, Subnet mask and Default gateway in the
relevant boxes.
4 Set the DNS server address.
To obtain the DNS server addresses
automatically:
Select Obtain DNS server address automatically.
To specify the DNS server addresses manually:
Select Use the following DNS server address, and
type the Primary DNS server address and
Secondary DNS server address in the relevant
boxes.
5 Set the HTTP port No.
Normally, select 80 for the HTTP port No. To use
another port number, type a port number between
1024 and 65535 in the text box.
Note
When using a port number other than 80, check
with the network administrator first.
6 Confirm that all items are correctly set, then click
OK.
If Setting OK is displayed, the IP address is
correctly assigned.
7 When setting is finished, to access the device
directly, double-click the device name in the list.
The viewer screen of the network device is
displayed on the Web browser.
Note
If the IP address is not set correctly, the viewer does not
appear after step 7. There is a possibility that the device
cannot be searched for. In that case, try to set the IP
address again.

Using the SNC toolbox 9
Registering in My device
The device tree has three folders by default: Search
result, Error and My device.
The Search result folder and Error folder are fixed, so
you cannot edit the content or rename the folder.
The My device folder can be renamed, and you can add,
delete and move folders.
Search result folder
Displays devices detected by search.
Error folder
Displays devices that are not connected.
My device folder
You can sort and manage devices using any folder.
Adding a folder
1 Select the parent folder to which you want to add a
folder.
2 Right click the mouse and select Add Folder from
the displayed menu.
A folder is added. Enter a folder name of your
choice.
Registering a device
To register a device, follow the procedure below:
• Registering by Add Device Entry dialog
• Registering by drag & drop
• Registering by copy & paste
Registering by Add Device Entry dialog
1 Select the folder to register the device.
2 Right click the mouse and select Add Device Entry
from the displayed menu.
The Add Device Entry dialog appears.
3 Enter the following items:
Device name: Enter a device name of your choice.
Device address: Enter the address of the device to
register. Normally, select Single device. If there is
more than one camera in the specified IP address
range then select Multi device.
HTTP port No.: Normally, 80 should be selected.
When setting a value other than 80, select the
textbox and enter a port number.
HTTPS port No.: Normally select 443. When
setting a value other than 443, select the textbox
and enter a port number.
Protocol: Select communication protocol HTTP
or HTTPS.
Client certificate: Set when using the client
authentication of the SSL function.
Activates when HTTPS is selected.
Default certificate: Select Default client
certificate of the Network tab from Option in
the Tools menu.
Certificate of IE: Press the IE certificates...
button, then select the certificate registered in
the Internet Explorer.
Device account: Enter the user name and password
of the administrator who will access the device in
the Administrator name field and Administrator
password field, respectively.
4 Click OK to finish registration.
Registering by drag & drop
To add a device, select a device from the Device list in
the Search result folder, and drag & drop to the folder to
register it in.

Using the SNC toolbox
10
Registering by copy & paste
Select a device from the Device list in the Search result
folder and right click the mouse. Select Copy from the
displayed menu (or select Copy from the Edit menu).
Next, select the folder to register in and right click the
mouse. Select Paste from the displayed menu.
Renaming the device/folder
Select the folder or device to rename and right click the
mouse. Select Rename from the displayed menu. The
device/folder name is highlighted. Enter the new name.
Deleting a device/folder
Select the device/folder to be deleted from the Device
list or Device tree and right click the mouse. Select
Delete from the displayed menu (or select Delete from
the Edit menu).
Moving a device/folder
You can move a device/folder by following either of the
methods below:
• Select a device/folder from the Device list or Device
tree and drag & drop in the folder to move it to, which
will move the device/folder.
• Select a device/folder from the Device list or Device
tree and right click the mouse. Select Cut from the
displayed menu (or select Cut from the Edit menu).
Next, select the folder to move to and select Paste.
Changing the Device list display
method
Details display
Select Normal from the View menu or click to set
to the details display.
Details display with thumbnails
Select Snapshot(S) from the View menu or click to
set to the details display with thumbnails.
Display with large thumbnails
Select Snapshot(L) from the View menu or click to
set to display with large thumbnails.
Modifying the items to show on list
Select Column setting from the View menu to display
the “Column Setting” dialog.
Check the items you want to display and remove the
checks from items you want to hide.
Click OK after making the changes. The new setting is
reflected on the list and the display returns to the main
screen.

Using the SNC toolbox 11
Modifying the series to show on list
Select Select Display Series from the View menu to
display the “Select Display Series” dialog.
Check the series you want to display and remove the
checks from series you want to hide.
Click OK after making the changes. The new setting is
reflected on the list and the display returns to the main
screen.
Notes
• If the series to be shown are added in the “Select
Display Series” dialog while search is stopped, a
provisional search is performed.
•Select Display Series is reflected in the search result
folder only.
Updating thumbnail images
To display the thumbnail, select the camera of the
thumbnail you wish to update and click Reload to
display the current camera image as the thumbnail.
Setting SNC toolbox options
Select Option from the Tools menu to display the
“Option” dialog. This dialog consists of three tabs:
General, Network and Log.
General tab
Language
Set language.
Default device account
Set the initial values of user name and password for the
administrator accessing the device for each device.
Firmware Upgrade
Make settings related to firmware upgrades.
Timeout: Configure the Timeout of the device when an
upgrade is performed.
Device setting backup folder: Set the backup folder for
the setting file when an upgrade is performed. Click
Browse to display the folder selection dialog and
specify the folder in which to save the file.
Show warning dialog when close main window:
Select to display the warning message.
Remind me the risk when assign IP: Select to display
the warning message.
Open the setting screen when opening the device
homepage: Select to open the setting screen directly.

Using the SNC toolbox
12
Network tab
Configure the HTTP proxy and FTP proxy.
When using HTTP proxy, check Use HTTP proxy.
When using FTP proxy, check Use FTP proxy.
To obtain the proxy settings including the automatic
configuration and exceptions from Internet Explorer, set
Acquire Internet Explorer settings to On.
If you are not obtaining the proxy settings from Internet
Explorer, set Acquire Internet Explorer settings to
Off, and enter the proxy address and proxy port number.
IP configuration
Select the IP address used for the Search result folder.
IPv4: Uses IPv4.
IPv6 priority: Uses IPv6. Uses IPv4 if IPv6 is not
selected.
Search Setting
Configures the Search range.
Search external network device(s): Select this option
to search outside the network segment.
TTL: Configures the range to search when Search
external network device(s) is enabled.
Notes
• When the devices outside the network segment are not
found, check the following items:
– check the multicast setting of the router to search the
devices by using multicast
– an IP address of the device to be searched is set
correctly
– if the SSL setting is set on the device, it cannot be
searched as a device outside the network segment.
Disable the SSL setting of the device.
• If Search external network device(s) is enabled, the
network load can be higher as the multicast packet
flows on the network on a regular basis.
SSL Setting
Configure the SSL setting.
Default client cerfificate: Enter the client certificate to
use.
How to process SSL errors in scheduled task or main
window: Select Continue or Cancel.
When SSL function of device is SSL only, allow to
switch from HTTP protocol to HTTPS protocol
automatically: Check this box if necessary.
Notes
• When you have changed the SSL setting, restart the
SNC toolbox.
• The model on sale in China does not support the SSL
function.
• Only the SSL setting registered in My device
activates.
Log tab
Overwrite the oldest log file
To set the size of the log file, check Enable and specify
the minimum required space for a log file.
Log output folder
Click Browse to display the folder selection dialog.
Specify the folder to save the log.

Using the SNC toolbox 13
Using Privacy Masking —
Masking a Camera Image
The Privacy Masking function of SNC toolbox allows
you to mask parts of the camera image to be transmitted.
1 Select the camera to set a privacy mask from the
Device list.
2 Click Masking.
Using the Privacy Masking
The Privacy Masking screen enables you to set the
privacy mask position.
Click Masking to display the Privacy Masking screen.
Privacy Masking screen
PTZ function off:
PTZ function on:
Viewer
A live image of the camera is displayed. You can specify
the position of the privacy mask in this area.
Numbers
The set mask number is displayed in the Viewer.
Frame
Display the frame of the set mask to distinguish the
mask area when the set mask is overlapped.
Panorama area
Display the panorama.
The set privacy mask is displayed by numbers on the
panorama. When the panorama is clicked, the camera
will focus on the place clicked.
Note
If a panorama image has not been created, the default
image is displayed.
PTZ controller
Allows you to pan, tilt and zoom the camera.
Viewer
Viewer

Using the SNC toolbox
14
Pan/tilt operation
Click the arrows in the direction you want the camera
to move. Press and hold the arrows to move the
camera continuously.
Zoom operation
Click the button to zoom out, click the
button to zoom in. Press and holf the button to zoom
continuously.
The zoom bar displays the current zoom position
with Wide at the right end, and Tele at the left end.
Click the button to adjust the zoom to Wide,
Click the button to adjust the zoom to Tele.
Privacy mask setting section
Allows you to set or delete the privacy mask.
Set: Register the area specified on the viewer as a
privacy mask area.
Click Set and the portion of the viewer image is
masked with the privacy mask. The color of the
privacy mask is that selected with the Color drop-
down list.
Note
If the mask area is close to the bottom of the image, the
background at the bottom may still be visible.
Clear: Click to delete the privacy mask.
Color
Specify the color or mosaic of privacy masks. This
setting is common to every privacy mask.
Clear All
Click to delete all privacy masks simultaneously.
Setting a privacy mask
To set a privacy mask in a desired position, do the
following:
1 Specify the privacy mask area by dragging the
mouse on the viewer.
2 Select the color or mosaic of the mask from the
Color drop-down list.
Note
The color is common to every privacy mask. The
color last selected is applied.
3 Select the desired privacy mask number in the
privacy mask setting section, and then click Set of
the corresponding number.
The mask is displayed on the viewer.
Privacy mask setting range
See User's Guide for the privacy mask setting range.
Using Panorama Creator
— Creating a Panorama Image
The Panorama Creator function of SNC toolbox allows
you to create a panorama image to be displayed on the
main viewer.
Using the panorama image, you can move the camera to
a desired position simply by clicking on the image.
This section explains setup and operation of Panorama
Creator.
Starting the Panorama Creator
1 Select the camera to create the panorama image
from the Device list.
2 Click Panorama.
Panorama Creator opens.
Using Panorama Creator
Viewer
The created panorama image is displayed in the viewer.
This is not available for the camera which cannot swivel
360 degrees.
Pan-Tilt limit
Specify the camera movement area on the panorama
image.
Drag the mouse to draw a rectangle within which the
camera movement is limited. You can enlarge, reduce or
move the created rectangle. To erase the rectangle,
right-click on the mouse or remove the check for pan/tilt
restrictions.
Map View
Arctic View

Using the SNC toolbox 15
Note
The edges of a panorama image may not be displayed
correctly when the camera is zoomed in.
Make
Starts shooting to create a panorama image (a complete
360-degree panorama image).
Tips
• Panorama images have two formats: Map view and
Arctic view.
• The exposure and white balance settings are fixed
while a panorama image is being created. To create a
clear panorama image, set Exposure to Full auto and
White balance to Auto in the Camera menu and point
the camera at the main subject before starting
shooting.
File open
Allows use of a Bitmap or JPEG image file instead of a
panorama image.
Notes
• Only Map view is available.
• The size of the image in the file should be 320 × 90
pixels (horizontal/vertical). Other image sizes are not
supported.
Save
You can save the panorama image in a file.
Note
Only Map view panorama images can be saved.
Send
Transmits a panorama image converted into a JPEG file
to the camera.
Both Map view and Arctic view panorama images are
sent to the camera.
Creating and transmitting a panorama
image
1 Click Make on the Main tab to start shooting.
A panorama image will be created.
Note
Do not perform settings of the camera or move the
camera during shooting.
2 Specify the camera movement area by dragging the
mouse to draw a rectangle on the Map view
panorama image.
The specified camera movement area will be
effective when the panorama image is saved in the
camera.
3 Click Send to transmit the panorama image to the
camera.
The panorama image is saved in the camera. You can use
the saved panorama image when you control panning
and tilting from the main viewer.
Saving a custom image to the camera
You can save a custom image to the camera in spite of
the panorama image shot by the camera.
Prepare the image to conform to the following
requirements:
• File format: JPEG or Bitmap
• Image size: 320 × 90 pixels (horizontal/vertical)
The camera does not support use of images that do not
conform to the above conditions.
1 Click File open on the Main tab.
The File dialog opens.
2 Select the image you have prepared.
3 Specify the camera movement area by dragging the
mouse to draw a rectangle on the panorama image.
The specified camera movement area will be
effective when the panorama image is saved in the
camera.
4 Click Send to transmit the prepared image to the
camera.
The image is saved in the camera. You can use the saved
image when you control panning and tilting from the
main viewer.
Tip
The panorama image is the still image converted from
the image taken when you were going to create a
panorama image with Panorama Creator. When the
camera is moved or when the layout around the camera
is changed, create the panorama image again.
Using the Custom Homepage —
Setting the customized homepage
The Custom Homepage function of the SNC toolbox
allows you to store the homepage that you have created
in the camera and watch it.
Notes on creating the homepage
When you are creating the homepage, note the following
points.

Using the SNC toolbox
16
• The file name should be typed using up to 24
characters including the extension.
• The file size of the homepage should be 2.0 MB or
less.
• To see the created homepage, set the Homepage in the
Layout tab from viewer menu.
Uploading the homepage to the camera
using the Custom Homepage
1 Select the device to upload from the Device list.
You can select multiple devices at the same time.
2 Click the Custom Homepage.
The “Custom Homepage” dialog opens.
Read the notes carefully.
Note
Depending on the proxy server, communication
with the camera may not be performed correctly. In
that case, connect the camera to the same network
segment, etc. and execute the Custom Homepage
without using a proxy server.
3 Type the path in which your homepage is stored.
4 Click Start uploading.
Uploading of the homepage file to the camera
starts.
5 Click Cancel to exit the program.
Creating and Uploading the Voice
alert file
The Voice alert file function allows you to create a Voice
alert file and upload the Voice alert file to a device.
Using Create Voice alert file
From the Tools menu, select Create Voice alert file and
Create in this order.
The SNC toolbox contains a sample of a Voice alert file.
To create new a Voice alert file, use this function.
Note
Use this function by inputting the sound to be recorded
from the microphone input of your computer.
(save) / (stop)
Clicking starts recording sound via the
computer’s microphone. The maximum recording time
is 30 seconds.
The codec specified in “Codec during recording” is used
for recording.
To stop recording, click . Recording will stop
automatically in 30 seconds.
When recording is completed, the recorded Voice alert
file will be saved to the computer.
Note
Use a file name that is 33 characters or less.
(Codec during recording)
Select the codec during recording from the following.
(playback) / (stop)
Clicking starts playback.
To stop playback, click .
Audio codec Transmission rate
G.711(µ-LAW) 64kbps
G.726 40kbps
G.726 32kbps
G.726 24kbps
G.726 16kbps
AAC 128kbps
AAC 64kbps

Using the SNC toolbox 17
(Voice alert file display)
Displays the name of the saved Voice alert file.
/
(recording/playback progress bar)
You can check recording or playback progress with this
bar.
During recording, the remaining recording time is
displayed on the upper right of the bar.
During playback, the current playback time/the Voice
alert file length are displayed in seconds on the upper
right of the bar.
Canceling
Close the Create Voice alert file screen.
Creating the Voice alert file
1Click to record a Voice alert file.
2Click to stop recording the Voice alert file.
Alternatively, recording stops automatically after 30
seconds.
When recording is completed, the recorded Voice
alert file will be saved to the computer.
Checking the Voice alert file
1Click to start the playback of the recorded
Voice alert file.
You can check the Voice alert file.
2Click to stop the playback of the Voice alert
file.
Alternatively, the playback stops automatically after
the Voice alert file has completed playing.
Using Uploading Voice alert file
1 From the Device list, select a device to upload a
Voice alert file.
You can select multiple devices at the same time.
2 Right-click the mouse and select Voice alert file
and Upload in this order from the displayed menu.
The Uploading Voice alert file screen will be
displayed.
Tip
The Uploading Voice alert file screen can also be
displayed using the following method:
•FromtheTools menu, select Voice alert file and
Upload in this order.
Device List
Devices to be used for the Uploading Voice alert file are
displayed in a list.
During uploading, the progress bar is displayed.
Status 1, Status 2, Status 3
Displays the current status as shown below.
Blank: This is the default status.
Not supported: The Voice alert file is not supported
by the device.
Uploading: The Voice alert file is being uploaded.
OK: The Voice alert file uploaded successfully.
Failed: Uploading of the Voice alert file failed.
Cancel: Uploading of the Voice alert file is canceled.
The current status is displayed by file number.
Display sample:
File1, File2, File3
Voice alert file names currently uploaded in the
device are displayed. If the device does not support
File2 and File3, <No match> is displayed.
Device list

Using the SNC toolbox
18
Up/Down: Selects the order of devices to be
uploaded.
Test play
Displays the Test play screen to test play.
File
Displays the selected file names.
Clear
Clears the selected Voice alert file.
Select
Displays the Select Voice alert file screen to select a
Voice alert file to be uploaded.
Start uploading
Starts uploading a Voice alert file. When uploading
starts, it changes to Stop uploading.
Cancel
Exit Uploading Voice alert file.
Note
When uploading of a Voice alert file fails, select “Tool
Log” from the Tools menu to check the log.
Select Voice alert file
Allows you to start the playback to select or check a
Voice alert file to be uploaded.
Click Select.
The Select Voice alert file screen is displayed.
Browse
Reads the Voice alert file saved in the computer.
(playback) / (stop)
After reading a Voice alert file, click to start the
playback. To stop the playback, click .
(Voice alert file display)
Displays the name of the read Voice alert file.
(Voice alert file codec display)
Displays the codec of the read Voice alert file.
(playback progress bar)
You can check the playback progress with this bar.
On the upper right of the bar, the current playback time/
the Voice alert file length are displayed in seconds.
OK
Selects the read Voice alert file and closes the Select
Voice alert file screen.
Cancel
Closes the Select Voice alert file screen with no Voice
alert file selected.
Reading the Voice alert file
Click Browse to select a Voice alert file saved in your
computer. The selected file name is displayed in the text
box.
Checking the Voice alert file
1Click to start the playback of the selected
Voice alert file.
You can check the Voice alert file.
2Click to stop the playback of the Voice alert
file.
Alternatively, the playback stops automatically after
the Voice alert file has completed playing.
Selecting the Voice alert file
Click OK to select the read Voice alert file.
Click Cancel to close the Select Voice alert file screen
with no Voice alert file selected.
Uploading the Voice alert file
Uploads a Voice alert file to the device.
Uploading the Voice alert file
Click Start uploading to upload all the selected Voice
alert files to the device.
Notes
• To stop uploading, click Stop uploading. However,
devices that begin uploading a file cannot be canceled
until the file has completed uploading.
• The uploaded Voice alert file will be overwritten. If no
file is selected, the file corresponding to the device
number will not be deleted by clicking Start
uploading.
• When uploading of a Voice alert file fails, select “Tool
Log” from the Tools menu to check the log.

Using the SNC toolbox 19
Test playing/Deleting the Uploaded Voice
alert file
Allows you to test play or delete an uploaded Voice alert
file.
Select a device from Device list, and click Test play.
The Test play screen is displayed.
(uploaded Voice
alert file display)
Displays the name of the uploaded Voice alert file.
(Test play)
Starts the test play of the uploaded Voice alert file on the
device.
Delete
Deletes the uploaded Voice alert file.
Notes
• When multiple devices are selected from the Device
list, the Test play function cannot be used.
• To test play, check if the audio output of the device is
connected to the speaker.
Starting the Test play
Click to start the test play of the Voice alert file
uploaded in the device once.
Deleting the Voice alert file
To delete the Voice alert file uploaded in the device,
click Delete.
Using the Firmware Upgrade
The Firmware Upgrade function of the SNC toolbox
allows you to upgrade the firmware of the device.
This function can be performed for up to 16 devices at
the same time.
Notes
• Do not turn off the power until upgrading is
completed.
• You should be logged in as an administrator to
upgrade the firmware.
• We recommend that you change the IP address of the
device to a static IP address before you start
upgrading.
• If the device is set to DHCP, you may not be able to
check when upgrade is complete.
• Set the Edge Storage function or motion detection of
the device to off before you start upgrading.
Selecting a device
1 Select the device to upgrade its firmware from the
Device list.
You can select multiple devices at the same time.
2 After selecting the device to upgrade its firmware,
right-click the mouse and select Firmware
Upgrade from the dropdown list.
3 If the selected device has no device account
information, the Device Account screen is
displayed.
Enter the Administrator name and
Administrator password then click OK.
The factory default is admin for both
Administrator name and Administrator
password.

Using the SNC toolbox
20
4 The Firmware Upgrade screen is displayed.
Tips
• The Firmware Upgrade screen can also be displayed
using the following method:
Select Firmware Upgrade from the Tools menu.
• If the selected device has no device account
information, the Firmware Upgrade screen may be
displayed instead of the Device Account screen. When
upgrading fails without the device account setting,
enter the device account information and retry the
upgrading. (SNC-VB770/VM772R)
Upgrading
1 Set the order to perform device upgrading using Up
and Down.
2 Click Browse and select a firmware file for each
model.
After the file is loaded into the SNC toolbox, the
directory of the firmware file is displayed on the left
side of the Browse button.
3 Select how many devices to upgrade at the same
time in Paralleled upgrade quantity.
4 To retain the setting data used for the current
device, check Retain the current setting.
5 To back up the device setting in the computer,
check Backup device setting.
The setting file is stored in the following folder:
When using Windows 7, Windows 8.1 or
Windows 10
Folder: <My Document>\Sony\SNC
toolbox\cfg\<YYMMDDHHMM>
(YY: Year, MM: Month, DD: Day, HH: Hour, MM:
Minute)
File name: <MAC address>.cfg
Tip
You can specify the backup folder under Device setting
backup folder on the General tab in Option from the
Tools menu.
6 Click Start upgrading.
Upgrading starts.
Elapsed time display for upgrading
During upgrading, the progress and status are displayed.
You can cancel upgrading by clicking Stop upgrading.
Note
Do not turn off the power while the progress and status
are being displayed.
If you are using SNC-VR772R or SNC-VB770, you
cannot cancel upgrading even by clicking Stop
upgrading while Uploading is being displayed. If
Retain the current setting is not checked, all the
settings will be initialized.