Sony SRSXB23CCE7 Reference guide

Help Guide
Wireless Speaker
SRS-XB23
The following explains how to use this speaker. Select a topic from the navigation pane.
Design and specifications are subject to change without notice.
Getting started
Parts and controls
Included items
Using the strap
Power source/charging
Charging the speaker
Turning the power on
Turning the power off
Using the BLUETOOTH standby function
Auto power off (Auto Standby) function
Making connections
BLUETOOTH
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Pairing and connecting with BLUETOOTH® devices
Connecting with a computer via a BLUETOOTH connection (Windows)
Connecting with a computer via a BLUETOOTH connection (Mac)
Listening to music
BLUETOOTH device
Listening to music of a device via BLUETOOTH connection
Switching between monaural audio playback and stereo audio playback
Selecting the BLUETOOTH audio streaming playback quality (Codec)
Terminating the BLUETOOTH connection (After use)
Switching the BLUETOOTH devices connected at the same time (Multi-device-connection)
Stereo Pair function
Listening to music wirelessly with 2 speakers (Stereo Pair function)
Terminating the Stereo Pair function
Party Connect function
Enjoying wireless playback using multiple speakers (Party Connect function)
Terminating the Party Connect function
Enjoying switching the sound effects
Phone calls
Receiving a call
Making a call
Using “Sony | Music Center”
What you can do with “Sony | Music Center”
Installing “Sony | Music Center”
Using the voice assist function
Using the voice assist function (Google app)
Using the voice assist function (Siri)
Information
About the indicators
Updating the pre-installed software
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Notes on use
Precautions
Notes on charging
Notes on waterproof and dust proof features
How to care for the speaker
About the BLUETOOTH wireless technology
License notice
Trademarks
Troubleshooting
What can I do to solve a problem?
Power supply
Unable to charge the speaker
Unable to turn on the speaker or the speaker suddenly turns off
Sound
No sound/Sound from only one speaker/Low sound level/Distorted sound/Humming or noise in the speaker output/No voice or low
voice from callers
Sound becomes low while in use
BLUETOOTH
Unable to pair the speaker with a BLUETOOTH device
Unable to connect a BLUETOOTH device with the speaker in the Stereo Pair function
Unable to connect with a speaker in the Party Connect function
Reset
Restarting the speaker
Initializing the speaker
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Help Guide
Wireless Speaker
SRS-XB23
Parts and controls
(power) button with indicator1.
CHARGE indicator2.
(BLUETOOTH) button with indicator3.
(play) button/ (call) button4.
+/- (volume) buttons5.
BATT (battery) button/ STAMINA button with indicator
Press the button briefly to hear the voice guidance associated with the remaining battery power. To switch the sound
effect between EXTRA BASS mode and STAMINA mode, press and hold the button.
6.
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Related Topic
About the indicators
5-011-826-11(2) Copyright 2020 Sony Corporation
PARTY (Party Connect) button with indicator7.
ST PAIR (Stereo Pair) button with indicator8.
DC IN 5V port (USB Type-C®)*
The built-in battery of the speaker can be charged when connected to an AC outlet via the supplied USB Type-C®
cable and a USB AC adaptor (commercially available).
9.
Cap10.
Strap11.
Microphone12.
This port is not compatible with music playback.
*
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Help Guide
Wireless Speaker
SRS-XB23
Using the strap
By using the strap attached to the speaker, you can hang and use the speaker even when you have no space to place it.
Note
Do not use any strap other than the supplied one.
After you apply the strap, make sure that the strap end is secured by the clamp.
Wrap the strap around the desired object.
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Put the strap through the clamp and secure the strap end.
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Do not pull hard on the strap attached to the speaker or swing the speaker around.
Do not use the supplied strap with anything other than the speaker.
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Help Guide
Wireless Speaker
SRS-XB23
Charging the speaker
The speaker is capable of running on power either from an AC outlet connected by a USB AC adaptor (commercially
available) or from the rechargeable built-in lithium-ion battery.
When using the speaker for the first time, be sure to charge the built-in battery for more than 1 hour before turning on the
speaker.
With the built-in battery charged in advance, you can use the speaker solely with battery power.
Checking the charging completion
Connect the speaker to an AC outlet to charge it.
Connect one end of the supplied USB Type-C® cable to the DC IN 5V port on the speaker and the other end to a
USB AC adaptor (commercially available), and then connect the USB AC adaptor to an AC outlet.
The speaker supports USB AC adaptors that are capable of delivering an output current of 1.5 A. Use of any other
devices is not guaranteed for battery charging.
The CHARGE indicator lights up in orange while charging is in progress.
The estimated charging time varies depending on the power output capacity of the connected USB AC adaptor
(commercially available). In addition, it may take longer than the charging time stated below depending on the type
and specification of the USB AC adaptor and USB cable. The charging time may differ from the time stated below
depending on the ambient temperature or the usage of the speaker as well.
The following time is stated as a reference.
When the recommended USB AC adaptor capable of delivering an output current of 1.5 A is connected,
charging completes in about 4 hours* and the CHARGE indicator turns off.
When using a commercially available USB AC adaptor, make sure that it is capable of delivering an output
current of 1.5 A or more. You can use a USB AC adaptor with an output current of 500 mA or more and less
than 1.5 A as well, but it may take a very long time (10 hours or more*) before charging completes. When using
such a USB AC adaptor, it is recommended that you turn off the speaker before battery charging. Use of a USB
AC adaptor with an output current of less than 500 mA is not guaranteed for battery charging.
After you disconnect the USB cable from the speaker upon completion of battery charging, be sure to close the cap
securely.
The cap plays a very important role in maintenance of the waterproof and dust proof performance.
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Time that is required to charge the empty built-in battery to its full capacity when the speaker turns off.
*
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If the built-in battery is fully charged when you connect the speaker to an AC outlet, the CHARGE indicator lights up in
orange then turns off after about 1 minute.
Checking the built-in battery level of the rechargeable built-in battery
After pressing the BATT (battery) button behind the cap on the rear side of the speaker, when the speaker is turned
on, the voice guidance listed below is output from the speaker depending on the remaining built-in battery power.
80% or more: “Battery fully charged”
60% or more: “Battery about 70%”
40% or more: “Battery about 50%”
20% or more: “Battery about 30%”
Less than 20%: “Please charge”
Hint
By using “Sony | Music Center,” you can activate/deactivate the voice guidance associated with the remaining battery power
that you hear when you turn on the speaker.
When using the Android smartphone with OS 8.1 or later installed
When the speaker is connected with the Android smartphone via an HFP (Hands-free Profile) BLUETOOTH
connection, tap [Settings] - [Device connection] - [Bluetooth] on the smartphone. The remaining battery power of the
speaker is displayed along with the connected BLUETOOTH device name. For details, refer to the operating
instructions supplied with the Android smartphone.
Note that the remaining battery power displayed on the smartphone may vary from the actual remaining battery
power of the speaker. Consider this information as a reference.
When using the iPhone/iPod touch with iOS 10.0 or later installed
While the speaker is connected with the iPhone/iPod touch via an HFP (Hands-free Profile) BLUETOOTH
connection, the remaining battery power of the speaker is displayed on the widget screen of the iPhone/iPod touch.
For details, refer to the operating instructions supplied with the iPhone/iPod touch.
Note that the remaining battery power displayed on the iPhone/iPod touch may vary from the actual remaining
battery power of the speaker. Consider this information as a reference.
Built-in battery life (using a BLUETOOTH connection)
About 12 hours
The volume level of the speaker is set to 34.
The sound effect is set to STAMINA.
About 10 hours
The volume level of the speaker is set to 31.
The sound effect is set to EXTRA BASS. (factory default settings)
About 3 hours
The volume level of the speaker is set to maximum (50).
The sound effect is set to EXTRA BASS. (factory default settings)
The built-in battery life above is measured using our specified music source.
Actual performance time may vary from the listed time due to the volume, songs played, surrounding temperature, and
usage conditions.
When the built-in battery is running low
When the voice guidance says “Please charge” and the CHARGE indicator flashes slowly, the built-in battery is running
low and needs to be charged. In this state, the speaker cannot supply power to other devices.
Hint
You can charge the speaker's built-in battery by connecting the USB cable connected with the speaker to a computer that comes
equipped with a USB charging port as well. However, not all the computers are tested and found compatible with this procedure
and the procedure is not applicable to home-built computers.
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As long as the speaker is connected to an AC outlet by a USB AC adaptor (commercially available) or to a computer that comes
equipped with a USB charging port, the speaker's built-in battery is capable of charging itself even while music playback from the
speaker is in progress. However, it may take a long time before charging completes depending on the usage of the speaker. It is
recommended that you turn off the speaker before battery charging.
Note
Depending on the type or specifications of the USB AC adaptor, if you use the speaker at a loud volume, the remaining power of
the rechargeable built-in battery may decrease or the speaker may turn off even while the speaker is connected to an AC outlet
by the USB AC adaptor. This, however, does not indicate a malfunction. If such a case occurs, turn off the speaker and let the
battery fully charge itself before you use the speaker.
When you use the speaker at a loud volume for a long time, the built-in battery may run low even if the speaker is connected to
an AC outlet. As a result, sound becomes low. This is not a malfunction. Turn off the speaker and charge the built-in battery
sufficiently.
The maximum power output will be lower when the built-in battery is running low.
In an extremely cold or hot environment, charging stops for safety. If charging takes a long time, it also makes charging of the
speaker stop. To resolve these issues, disconnect the USB cable, and then connect it again within an operating temperature
between 5 °C and 35 °C (41 °F and 95 °F).
Do not charge the speaker's built-in battery in places where water may splash on it. The supplied USB Type-C® cable as well as
the USB port behind the cap are designed neither for waterproof nor for dust proof.
Even if you do not intend to use the speaker for a long time, charge the built-in battery sufficiently once every 6 months to
maintain its performance.
The multi-device connection is not compatible with HFP (Hands-free Profile). Therefore, when using the multi-device connection,
the remaining battery power of the speaker is not displayed on the Android smartphone or the iPhone/iPod touch.
When the Android smartphone is configured to use only A2DP (Advanced Audio Distribution Profile) for establishing
BLUETOOTH connections, the remaining battery power of the speaker is not displayed on the smartphone.
Related Topic
Turning the power on
Notes on charging
What you can do with “Sony | Music Center”
5-011-826-11(2) Copyright 2020 Sony Corporation
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Help Guide
Wireless Speaker
SRS-XB23
Turning the power on
Hint
While the voice guidance associated with the remaining battery power is activated, you hear the voice guidance in accordance
with the remaining battery power when you turn on the speaker.
Note
If the CHARGE indicator flashes 3 times and the speaker turns off after you turn it on, the rechargeable built-in battery is empty.
Charge the built-in battery.
When the CHARGE indicator flashes slowly, the built-in battery is running low and needs to be charged.
Related Topic
Turning the power off
Charging the speaker
5-011-826-11(2) Copyright 2020 Sony Corporation
Press the (power) button.
The (power) indicator lights up in green and the (BLUETOOTH) indicator flashes slowly in blue.
When the speaker has no pairing information, for example when you use the BLUETOOTH function for the first time
after purchase, the (BLUETOOTH) indicator keeps double flashing in blue.
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Help Guide
Wireless Speaker
SRS-XB23
Turning the power off
Hint
If you turn off the speaker while it is connected to an AC outlet by a USB AC adaptor (commercially available) and the
BLUETOOTH standby function is activated, the (power) indicator will light up in orange and the speaker will enter
BLUETOOTH standby mode*.
Related Topic
Auto power off (Auto Standby) function
Using the BLUETOOTH standby function
5-011-826-11(2) Copyright 2020 Sony Corporation
Press the (power) button.
The (power) indicator and (BLUETOOTH) indicator turn off.
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At the time of purchase, the BLUETOOTH standby function is set to off.*
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Help Guide
Wireless Speaker
SRS-XB23
Using the BLUETOOTH standby function
When the BLUETOOTH standby function is turned on, the speaker turns on automatically by operating a BLUETOOTH
device, and starts the BLUETOOTH connection.
Before operating the speaker, note the following:
The BLUETOOTH standby function is activated only while the speaker is connected to an AC outlet by a USB AC
adaptor (commercially available). While the speaker is running only on power from the rechargeable built-in battery,
the BLUETOOTH standby function turns off.
Pair the speaker with a BLUETOOTH device in advance. If pairing information is not stored in the speaker, such as
when the speaker is used for the first time after purchase, the speaker will not enter the BLUETOOTH standby mode.
Connect the speaker to an AC outlet with a USB AC adaptor (commercially available).
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Turn on the speaker.
The (power) indicator lights up in green.
2
Tap [Music Center] on your smartphone, iPhone, etc. to start up the application.
Music Center
3
Tap [SRS-XB23].
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To turn off the BLUETOOTH standby function
Perform steps to again to turn off the BLUETOOTH standby function.
Hint
When the BLUETOOTH standby function is activated, the (power) indicator lights up in orange while the speaker is turned off.
Related Topic
Charging the speaker
Turning the power on
About the indicators
5-011-826-11(2) Copyright 2020 Sony Corporation
Tap [Settings].
5
Tap [Power Option].
6
Tap [Bluetooth Standby].
7
Tap [ON] to set the BLUETOOTH standby mode to on.
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Help Guide
Wireless Speaker
SRS-XB23
Auto power off (Auto Standby) function
If the speaker satisfies the following conditions for about 15 minutes, it turns off automatically.
At the time of purchase, the auto power off (Auto Standby) function is set to on.
No operation on the speaker.
The hands-free function of the connected mobile phone (smartphone) is set to off and the mobile phone
(smartphone) is not playing music (audio), nor is it being operated. For details, refer to the operating instructions
supplied with the mobile phone.
The connected BLUETOOTH device, such as a WALKMAN®, is not playing music (audio), nor is it being operated.
Hint
You can turn on or off the auto power off (Auto Standby) function by using “Sony | Music Center.”
Note
When the speaker is connected to an iPhone/iPod touch via a BLUETOOTH connection, the auto power off (Auto Standby)
function is disabled.
Related Topic
What you can do with “Sony | Music Center”
5-011-826-11(2) Copyright 2020 Sony Corporation
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Help Guide
Wireless Speaker
SRS-XB23
Pairing and connecting with BLUETOOTH® devices
To pair with a second or subsequent BLUETOOTH device, perform the following pairing procedure for each device.
Before operating the speaker, be sure to do the following:
Place the BLUETOOTH device within 1 m (3.2 ft) of the speaker.
Connect the speaker to an AC outlet via a USB AC adaptor (commercially available). Or charge the built-in battery
sufficiently.
Stop playback on a BLUETOOTH device.
Turn down the volume of the BLUETOOTH device and speaker to avoid any sudden loud sound output from the
speaker. Depending on the BLUETOOTH device, the volume of the device may be synchronized with the speaker.
Prepare the operating instructions supplied with the BLUETOOTH device for reference.
Turn on the speaker.
1
Check the status of the (BLUETOOTH) indicator.
When the indicator is double flashing
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After you pair the speaker with a BLUETOOTH device for the first time since purchase or initialize the speaker (the
speaker has no pairing information), the speaker automatically enters pairing mode when it is turned on. Proceed to
step .
When the indicator is flashing slowly
The speaker is searching for a BLUETOOTH device.
To pair the speaker with a second or subsequent BLUETOOTH device (when the speaker has pairing
information of other BLUETOOTH devices), proceed to step .
To reconnect to the BLUETOOTH device that has been registered (paired), proceed to step . The speaker
will automatically be connected just by turning on the BLUETOOTH function on the smartphone/iPhone.
Depending on the BLUETOOTH device, it may be reconnected just by turning on the power to the speaker. For
details, refer to the operating instructions supplied with the BLUETOOTH device.
When the indicator stays lit
The speaker has been connected to the BLUETOOTH device.
To connect to other BLUETOOTH devices, follow one of the procedures below.
To pair the speaker with a second or subsequent BLUETOOTH device (when the speaker has pairing
information of other BLUETOOTH devices), proceed to step .
To reconnect to the BLUETOOTH device that has been registered (paired), proceed to step . The speaker
will automatically be connected just by turning on the BLUETOOTH function on the smartphone/iPhone.
Press the (BLUETOOTH) button.
You hear voice guidance (BLUETOOTH pairing) from the speaker and the (BLUETOOTH) indicator starts double
flashing (pairing mode).
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Hint
As long as the BLUETOOTH function is activated on a BLUETOOTH device that has previously been connected with the
speaker, the speaker is reconnected with the device right after it is turned on.
For details on operating a BLUETOOTH device, refer to the operating instructions supplied with the BLUETOOTH device.
Up to 2 BLUETOOTH devices can be connected to the speaker at the same time. When one of the devices starts playing back
while playing back music on another device, the speaker switches the output and starts outputting the sound from the new device
(Multi-device connection).
Note
For Apple iOS devices, the unit is compatible with iOS 10.0 or later. A BLUETOOTH connection is not available on the devices
with iOS 9.x or earlier.
Perform the pairing procedure on the BLUETOOTH device to detect the speaker.
When a list of detected devices appears on the display of the BLUETOOTH device, select “SRS-XB23.”
If a passkey* is required on the display of the BLUETOOTH device, enter “0000.”
4
The passkey may be called a “passcode,” “PIN code,” “PIN number,” or “password.”
*
Make the BLUETOOTH connection from the BLUETOOTH device.
When the BLUETOOTH connection is established, you hear voice guidance (BLUETOOTH connected) from the
speaker and the activity of the (BLUETOOTH) indicator changes from flashing to lit.
If the BLUETOOTH connection is not established, repeat from step .
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The pairing mode of the speaker is released after about 5 minutes and the (BLUETOOTH) indicator flashes slowly. However,
when pairing information is not stored in the speaker, such as at the factory settings, the pairing mode is not released. If the
pairing mode is released before finishing the process, repeat from step .
The passkey of the speaker is “0000.” If a passkey besides “0000” is set on the BLUETOOTH device, pairing cannot be done with
the speaker.
Once the BLUETOOTH devices are paired, there is no need to pair them again, except in the following cases:
Pairing information has been deleted after repair, etc.
The speaker is already paired with 8 devices and another device is to be paired.
The speaker can be paired with up to 8 devices. If a new device is paired after 8 devices have already been paired, the device
that was paired earliest is replaced by the new one.
The pairing information of the speaker has been deleted from the BLUETOOTH device.
The speaker is initialized.
All pairing information will be deleted. If you initialize the speaker, it may not be able to connect your iPhone/iPod touch or
computer. In this case, erase the pairing information of the speaker on your iPhone/iPod touch or computer, and then perform
the pairing procedure again.
The speaker can be paired with multiple devices, but can only play music from one paired device at a time.
When using the Stereo Pair function or Party Connect function, you cannot use the multi-device connection.
Related Topic
Listening to music of a device via BLUETOOTH connection
Terminating the BLUETOOTH connection (After use)
Switching the BLUETOOTH devices connected at the same time (Multi-device-connection)
5-011-826-11(2) Copyright 2020 Sony Corporation
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Help Guide
Wireless Speaker
SRS-XB23
Connecting with a computer via a BLUETOOTH connection (Windows)
Pairing is the process required to mutually register the information on BLUETOOTH devices to be connected wirelessly.
It is necessary to pair a device with the speaker to be able to make a BLUETOOTH connection for the first time. Perform
the same procedures to pair to other devices.
Supported operation systems
Windows 10, Windows 8.1
Do the following before starting.
Place your computer within 1 m (3.2 ft) of the speaker.
Connect the speaker to an AC outlet via a USB AC adaptor (commercially available). Or charge the built-in battery
sufficiently.
Prepare the operating instructions supplied with the computer for reference.
Stop playback on the computer.
Turn down the volume of the computer and speaker to avoid any sudden loud sound output from the speaker.
Set the speaker of your computer to on.
If the speaker of your computer is set to (mute), sound does not output on the BLUETOOTH speaker.
When the speaker of your computer is set to on:
Prepare to search for the speaker on the computer.
For Windows 10
Select [ (Action Center)] – [Connect] in the taskbar on the right-bottom of the screen.
For Windows 8.1
Right-click on [Start], and then click [Control Panel].
When [All Control Panel Items] is displayed, select [Devices and Printers].
If the [Control Panel] screen appears instead of [All Control Panel Items], select [Large icons] or [Small icons] from
the [View by] menu in the top right corner of the screen.
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