Sony Bravia KDL-32E40 SERIES Service manual

Sony Europe (Belgium) NV
Customer Satisfaction Europe
Quality & Service Engineering 1 / 4
Technical Bulletin
Date Ref. No. Model
03.09.08 08TV025R5 EG-1L Chassis TD
Subject IRIS
Software Upgrading Procedure [REVISION 5]
SYMPTOM
•This Technical Bulletin describes the software upgrading procedure for the EG-1L chassis, using a Memory
Stick.
•Amongst others, the latest software version is needed when exchanging the BE1 board, which requires an
update of the MS DL Digital, VCTP, NVM VCTP & Verd data.
SOLUTION
•Follow the outlined procedure below for upgrading to the latest software version, using the attachment to
Technical Bulletin 08TV038.
•An alternative update (cf. “4. Alternative update (when no LED activity)”) may be needed. In that case, use the
“eg1l_aep_pkg_103_memorystick.zip” file attached to this Technical Bulletin.
! IMPORTANT !
Only use the attachment “eg1l_aep_pkg_103_memorystick.zip” in case a regular update fails.
1. TT number application
1-1. Apply the TT number depending on the model, referring to the table below.
Model TT number BE1 board
KDL-32E40xx TT22 A-1556-411-A
(Complete FHD)
KDL-32W40xx TT24
KDL-32W42xx
KDL-40E40xx TT23
A-1544-103-A
(Complete FHD WCG)
KDL-40W40xx TT25
KDL-40W42xx
KDL-46W40xx TT26
KDL-46W42xx
KDL-52W40xx TT61
KDL-52W42xx
KDL-26E40xx TT21
A-1556-412-A
(Complete WXGA)
KDL-26V45xx TT62
KDL-26V47xx
KDL-32V45xx TT63
KDL-32V47xx
KDL-37V45xx TT64
KDL-37V47xx

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1-2. After completing the TT number, all LEDs will be ON, and the TV will reset itself.
1-3. Verify the model name in the [Menu].
* 1. Select [Set-up].
* 2. Select [Product information].
* 3. Check the model name. If it is not correct, something is wrong.
2. Memory Stick Formatting
•Take a Memory Stick of at least 16 MB (128 MB recommended).
•Format the Memory Stick using a Memory Stick formatter. A special program can be downloaded from:
http://support.sony-europe.com/memstick/downloads/downloads_ms.asp?l=en&f=MSFRM#disc.
•Windows formatters are not supported.
3. Update of MS DL Digital, VCTP, NVM VCTP & Verd data
3-1. Unzip the latest update file attached to Technical Bulletin 08TV038. A folder “se3_proto1” will be created.
3-2. Copy the whole “se3_proto1” folder to the root of your MS, e.g. “F:\“se3_proto1.
3-3. Switch off the TV using the [Power] key. Do not use the [Standby] key on the remote commander!
3-4. Insert the Memory Stick.

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3-5. Switch on the TV using the [Power] key.
3-6. The “Digital Micro” will be updated. No download message appears. Only the green LED is ON.
3-7. When finished, the VCTP, NVM VCTP & Verd update will start. An “Update Start” message appears.
¶If no “Update Start” message appears on the screen, it is necessary to monitor the LED activity. If the
amber LED blinks and the red LED is ON, this means that the update process has started.
¶! If no LED activity after 3 minutes (except for green LED), then quit step 3 of this procedure and
continue with step 4 for an alternative software upgrade !
3-8. After a few seconds the “Update Start” message will disappear and the update will start.
3-9. During the MS download, the left amber LED will be blinking, while the centre LED is red and fix.
3-10. When the update process has finished, all LEDs will light.
3-11. Unplug the power cord and keep it unplugged until all LEDs are OFF.
3-12. Extract the Memory Stick.
3-13. Plug the power cord.
3-14. Reapply the TT number according to the model, referring to the table in 1-1.
3-15. Check the model name, executing the following steps: 1. Select [Language] => 2. Select [Country] => 3. Skip
[Auto Tuning] => 4. Press the [Menu] button on the remote commander => 5. Go to [Settings] => 6. Go to [Set-up]
=> 7. Go to [Product Information] => 8. Check the model name.
3-16. Check whether the Cross Media Bar (XMB) menu size is OK.

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3-17. Check whether the update has been correctly performed. Use the remote commander to enter the Service
mode. In standby, press the following key sequence:
3-18. The menu below will appear on the screen. Select [Product Version]. In the example below the PKG number
is “103”.
3-19. Apply “TT08” (shipping condition).
4. Alternative update (when no LED activity)
Only perform this alternative procedure if there is no LED activity while updating (refer to step 3.7 of this
procedure).
4-1. Unzip the update file “eg1l_aep_pkg_103_memorystick.zip” (applicable to all models) attached to this
Technical Bulletin. A folder “se3_proto1” will be created.
4-2. Repeat step 3-2 until 3-15 (skip 3-14).
4-3. If step 3-15 proves that the model name is not OK, then repeat procedure step 1 (TT number application).
4-4. Repeat procedure step 3 (Update of MS DL Digital, VCTP, NVM VCTP & Verd data).