Sony XR-55A83L User manual

Television
Getting Started [1]
Remote control buttons [2]
Connecting terminal [3]
How the LEDs light up [4]
Home menu [5]
Selecting inputs [6]
Performing acoustic auto calibration [7]
Accessibility features [8]
Useful features [9]
Searching for content/operating the TV with your voice [10]
Using the remote control microphone [11]
Using the built-in MIC on the TV (only TVs with a built-in MIC) [12]
Enjoying preferred apps [13]
Installing apps [14]
Finding the remote control (only models supplied with a buzzer built-in remote
control) [15]
Enjoying safe apps and video streaming services (Security & Restrictions)
[16]
Enjoying the Camera and Microphone Unit (BRAVIA CAM supported models
only) [17]
Watching TV [18]
Watching TV programs [19]
Using the program guide [20]
Using the TV menu [21]
Using interactive broadcast TV services [22]
Useful features when watching TV [23]
Changing the picture and sound quality to your preferences [24]
Adjusting the picture quality [25]
Adjusting the sound quality [26]
“Sound” advanced settings [27]
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Advanced auto volume [28]
Balance [29]
Using the TV with Other Devices [30]
USB devices [31]
Playing content stored on a USB device [32]
Information about USB devices used for storing photos and music [33]
Supported files and formats [34]
Photos [35]
Music [36]
Videos [37]
Audio sampling rates (for videos) [38]
External subtitles [39]
Blu-ray and DVD players [40]
Connecting a Blu-ray or DVD player [41]
Watching Blu-ray and DVD discs [42]
Cable/satellite box [43]
Connecting a cable/satellite box [44]
How to control the cable/satellite box using the TV remote control [45]
Displaying the iPhone/smartphone or iPad/tablet app screen on the TV [46]
Computers, cameras, and camcorders [47]
Connecting a computer and viewing stored content [48]
Connecting a camera or camcorder and viewing stored content [49]
Computer video signal specifications [50]
Audio system (such as an AV receiver or sound bar) [51]
Outputting audio from an audio system [52]
Connecting an audio system [53]
Adjusting an audio system [54]
Using the TV as a center speaker (only models with TV center speaker mode) [55]
Pass-through audio formats supported with eARC [56]
Accessing audio system settings [57]
Video game consoles [58]
Experiencing 3D surround with a neckband speaker or headphones (BRAVIA
XR models only) [59]
Bluetooth devices [60]
Connecting a Bluetooth device [61]
Adjusting the AV sync setting [62]

Supported Bluetooth profiles [63]
BRAVIA Sync-compatible devices [64]
BRAVIA Sync overview [65]
Using features available for BRAVIA Sync-compatible devices [66]
Adjusting BRAVIA Sync settings [67]
Viewing pictures in 4K from compatible devices [68]
Viewing pictures in 4K resolution [69]
Settings for viewing pictures through HDMI input with higher quality [70]
BRAVIA Connectivity Guide [71]
Connecting to a Network [72]
Connecting to a network [73]
Connecting to a network using a LAN cable [74]
Connecting to a network using a wireless connection [75]
Using Wi-Fi to connect the TV to the Internet/Network [76]
Using Wi-Fi Direct to connect to the TV (no wireless router required) [77]
Home network features [78]
Adjusting home network settings [79]
Playing content from a computer [80]
Playing content from a media server [81]
Viewing Internet content [82]
Settings [83]
Using the Quick Settings [84]
Using the Eco Dashboard [85]
Channels & Inputs [86]
Display & Sound [87]
Network & Internet [88]
Accounts & Sign In [89]
Privacy [90]
Apps [91]
System [92]
Remotes & Accessories [93]
Help & Feedback [94]
Timers & Clock [95]
Troubleshooting [96]

Start here [97]
Self diagnostics [98]
Software updates [99]
If a full reset (restart) of the TV is required [100]
Frequently Asked Questions for Troubleshooting [101]
Picture (quality)/screen [102]
No color/Dark picture/Color is not correct/Picture is too bright. [103]
Distorted picture./The screen flickers. [104]
High resolution HDR pictures are not displayed. [105]
OLED panel (only models equipped with an OLED panel) [106]
The screen becomes darker after a certain period of time. (only models equipped with an
OLED panel) [107]
The message [Panel refresh did not finish] is displayed. (only models equipped with an
OLED panel) [108]
You are concerned about an image retention. (only models equipped with an OLED panel)
[109]
A white line, or a red, green, or blue line appears on the screen. (only some models
equipped with an OLED panel) [110]
Keyboard [111]
Broadcast reception [112]
Check these things first to troubleshoot your TV reception. [113]
You cannot view digital channels. [114]
You cannot receive or select channels. [115]
Sound [116]
No sound but good picture. [117]
No audio or low audio with a home theater system. [118]
You want to output sound from the headphones/Bluetooth audio device and audio
system/TV speakers at the same time. [119]
You are concerned about a delay between the picture and sound. [120]
No TV sounds such as operation sound or audio response. [121]
You cannot establish an eARC connection. [122]
You cannot use voice search with the built-in MIC (only TVs with a built-in MIC). [123]
The TV responds to sound from the surroundings (only TVs with a built-in MIC). [124]
Network (Internet/home)/apps [125]
The TV cannot connect to the Internet/Network. [126]
You can connect to the Internet, but not to certain apps and services. [127]
Remote control/accessories [128]
The remote control does not operate. [129]

You want to disable the remote control backlight. (only remote controls that feature
backlight) [130]
Power [131]
The TV cannot be turned off using the remote control. [132]
The TV turns off automatically. [133]
The TV turns on automatically. [134]
The TV does not turn on. [135]
Connected devices [136]
No picture from a connected device. [137]
You cannot select a connected device. [138]
You cannot find a connected BRAVIA Sync HDMI device. [139]
You cannot turn off the cable/satellite box using the TV's remote control. [140]
An external device (such as a cable/satellite box) cannot be controlled using the TV's
remote control. (Cable/satellite box control compatible models only) [141]
Operation cuts out, or a device does not work. [142]
LED [143]
You want to disable the LED so that it does not light up or blink. [144]
The Operational response LED blinks in red. [145]
Index/Other [146]
Index [147]
About the Help Guide [148]
Help Guide structure [149]
Specifications [150]
Support Site [151]
Keeping the TV updated [152]
Trademark information [153]
[1]
Getting Started
Remote control buttons This section describes remote control buttons.
Connecting terminal
How the LEDs light up
Home menu
Selecting inputs

Performing acoustic auto calibration
Accessibility features
[2] Getting Started
Remote control buttons
The supplied remote control, button layout, button names and available features vary
depending on your model/country/region.
Click a button on the image of the remote control to display a description.
(Power)
Turns on or switches to standby/networked standby mode.
TV
Switch to a TV channel or input and display the TV menu. For details, refer
to Using the TV menu page.
(MIC)
Speak into here to use the microphone in the remote control. There is an
LED above the microphone.
(Quick Settings)
Display Quick Settings. For details, refer to Using the Quick Settings page.
Hint
You can use the convenient [Find remote] feature to find the remote
control by pressing the power button on the TV. For details, refer to
Finding the remote control (only models supplied with a buzzer
built-in remote control).
(Input)
Display and select the input source, etc. For details, refer to Selecting
inputs page.
MENU
Display a menu on the TV to use button functions that are not on the
remote control on the screen.
(Up) / (Down) / (Left) / (Right) / (Enter) (Navigation
D-Pad)
On screen menu navigation and selection.
(BACK)
Return to the previous screen.

(HOME)
Display the TV Home Menu. For details, refer to Home menu page.
+/- (Volume)
Adjust the volume.
(Google Assistant/Microphone)
Ask Google for a little help on the big screen. Press the Google Assistant
(or MIC) button on the remote to get started.
For details, refer to Using the remote control microphone page.
Google Assistant is not available in certain languages/countries/regions.
(Mute)
Mute the sound. Press again to restore the sound.
Hint
The accessibility shortcut service can be turned on or off by
pressing and holding (Mute).
CH +/- (Channel)
Select the channel.
(Dashboard)
Display Dashboard.
(Play) / (Pause)
Operate media contents on the TV and connected BRAVIA Sync-
compatible device.
(Guide)
Display the digital program guide of the TV or cable/satellite box. For
details, refer to Using the program guide page.
App buttons (Online service)
Enjoy various video streaming services with one push. Press to watch
your desired service.
[3] Getting Started
Connecting terminal
The types and shapes of connectors available vary depending on your TV.
For the location of the connectors, refer to the Setup Guide (printed manual).

Terminal Description
USB
Connects to Digital still camera/Camcorder/USB storage media.
Note
Connecting a large USB device may interfere with other
connected devices beside it. In such a case, connect it to the
other USB input.
REMOTE IR IN / REMOTE
Connects to the Home Controller. These jacks are for receiving the
external control signal. Enables extended control of the TV using RS-
232C via the RS-232C and IR IN jacks. RS-232C: Connects to the RS-
232C terminal of the home controller. IR IN: Connects to the IR out
terminal of the home controller.
Note
Take care to not connect to headphones or an audio system.
VIDEO IN
Connects to VCR/Video game equipment/DVD player/Camcorder.
For a composite connection, use an Analog Extension Cable (not
supplied).
For more about the shape of the Analog Extension Cable, refer to
Connecting a Blu-ray or DVD player.
HDMI IN
Connects to the HDMI device. The HDMI interface can transfer the
digital video and audio on a single cable. To enjoy high quality 4K
contents, connect a Premium High Speed HDMI Cable(s) and follow
the instructions displayed on the screen to set the [HDMI signal format]
of the HDMI IN port.
™

Terminal Description
HDMI IN (8K, 4K 120 Hz)
If you use an HDMI device that supports video output in 8K or 4K
100/120 Hz, connect the Ultra High Speed HDMI Cable, and follow
the instructions displayed on the screen to set the [HDMI signal format]
of the HDMI IN port.
Note
4K 100 Hz support depends on your country/region.
HDMI IN (4K 120 Hz)
If you use an HDMI device that supports video output in 4K 100/120
Hz, connect the Ultra High Speed HDMI Cable, and follow the
instructions displayed on the screen to set the [HDMI signal format] of
the HDMI IN port.
Note
4K 100 Hz support depends on your country/region.
HDMI IN (eARC/ARC)
To connect an audio system that supports eARC (Enhanced Audio
Return Channel) or ARC (Audio Return Channel), connect to the HDMI
port labeled “eARC/ARC” on the TV. It is a feature that sends audio to
an audio system that supports eARC/ARC through an HDMI cable. If
the audio system does not support eARC/ARC, you need to connect
with DIGITAL AUDIO OUT (OPTICAL).
DIGITAL AUDIO OUT (OPTICAL)
Connects to an audio system with optical audio input.
When connecting an audio system not compatible with ARC using an
HDMI cable, you need to connect an optical audio cable to the
DIGITAL AUDIO OUT (OPTICAL) to output digital sound.
™
™

Terminal Description
(Cable/Antenna input)
Connects to Cable/Antenna/External Box.
Note
When connecting the cable to the Cable/Antenna input, finger
tighten only, over tightening the connection can damage the TV.
LAN
Connect to a Router.
Connect to the Internet using a LAN cable.
CENTER SPEAKER IN
To use your TV speakers as the center speaker, connect the output of
your AV receiver to the CENTER SPEAKER IN on your TV.
To use your TV speakers as the center speaker, press the (Quick
Settings) button on the remote control, then select [Settings] —
[Display & Sound] — [Audio output] — [Speakers] — [Audio system].
Note
Before connecting cables, disconnect the AC power cord (mains
lead) of both the TV and AV receiver.
If you do not use the CENTER SPEAKER IN terminal or the S-
CENTER SPEAKER IN input, change the following setting to
prevent noise from the speakers.
Press the (Quick Settings) button on the remote control, and
disable [TV center speaker mode] in [Settings] — [Display &
Sound] — [Audio output].
S-CENTER SPEAKER IN
Connects the TV and an audio device with an S-CENTER OUT
output/jack using a TV center speaker mode cable. Before connecting,
make sure you unplug the AC power cord (mains lead) of the TV and
audio device to be connected.

Terminal Description
For details, refer to Using the TV as a center speaker (only models
with TV center speaker mode).
Note
If you do not use the CENTER SPEAKER IN terminal or the S-
CENTER SPEAKER IN input, you will need to perform the
following steps to prevent noise from the speakers.
Press the (Quick Settings) button on the remote control, and
disable [TV center speaker mode] in [Settings] — [Display &
Sound] — [Audio output].
[4] Getting Started
How the LEDs light up
You can check the status of the TV by looking at how the LEDs light up.
The location of the LEDs varies by model.
(A) (B)
(B) (A)
(A) Voice function LED (On the left side or center right at the bottom of the TV. Only TVs with
a built-in MIC. )
(B) Operational response LED (In the center at the bottom of the TV.)
The built-in MIC may not be available depending on your region/model/language.
*
*

Voice function LED
Turns “on” or “blinks” when “Hey Google” is detected and the TV is communicating with the
server . The lighting pattern of this LED depends on the server communication status.
Note
You can use the built-in MIC on the TV when the Built-in MIC switch is on. For the
location of the Built-in MIC Switch, refer to the Reference Guide/Setup Guide supplied
with the TV.
After you press the Google Assistant/MIC button on the remote control and finish
activating the built-in MIC on the TV, the voice function LED turns on in amber when the
built-in MIC on the TV is off (when on, the Operational response LED turns on in
amber).
Operational response LED
Turns “on” or “blinks” in white when the TV is turning on, when receiving signals from the
remote control, or when updating the software using a USB storage device.
When ["OK Google" detection] is enabled, it turns “on” in amber. (only TVs with a built-in
MIC )
The built-in MIC may not be available depending on your region/model/language.
When the Built-in MIC switch is on, it turns “on” in amber. (only TVs with a built-in MIC )
The built-in MIC may not be available depending on your region/model/language.
Related topics
Using the built-in MIC on the TV (only TVs with a built-in MIC)
You want to disable the LED so that it does not light up or blink.
Home network features
Software updates
[5] Getting Started
Home menu
The screen displayed when you press the HOME/ (HOME) button on the remote control is
called the Home Menu. From the Home Menu, you can search for content and select
recommended content, apps, and settings.
The items displayed on the Home Menu depends on whether a Google Account has been
setup on the TV.
*
*
*
*

(Some features do not apply depending on your model/region/country. The images are for
reference only. They may differ from the actual screen.)
(A) The Home Menu when a Google Account is setup on the TV
(B) The Home Menu when a Google Account is not setup on the TV
Setting up a Google Account and enjoying the TV
If you connect the TV to the Internet and setup a Google Account, you can install desired apps
on the TV and enjoy Internet videos and use your voice to search for content.
Enjoying the TV without setting up a Google Account
Even if you do not setup a Google Account, you can watch TV broadcasts and/or view content
from devices connected to the TV such as a Blu-ray player. If you connect the TV to the
Internet, you can also use the Internet streaming services displayed on the Home Menu.
Note
To setup a Google Account later and enjoy the TV, set up Google TV from the Home
Menu or settings menu.
If you delete the Google Account, the TV will return to the factory default settings.
Hint

1
2
1
1
Depending on the TV settings, the Home screen will be displayed when the TV is
turned on. If you change the following setting, you can change the screen that is
displayed when the TV is turned on to the TV broadcast channel or external input such
as HDMI that you were watching before turning off the TV.
Press the (Quick Settings) button on the remote control.
Select [Power on behavior], and then select [Last used input].
The next time the TV is turned on, the TV broadcast channel or external input such as
HDMI that you were watching before turning off the TV will be displayed.
Specifications may be subject to change without notice.
For other information, see “Frequently Asked Questions” on the Sony Support Site.
Frequently Asked Questions for Troubleshooting
[6] Getting Started
Selecting inputs
To use devices (such as a Blu-ray/DVD player or USB flash drive) connected to the TV, or to
watch TV after such use, you will need to switch the input.
If you edit the items and add apps, you will be able to switch to those apps in the input
selection screen.
Press the INPUT or (Input) button repeatedly to select the connected
device.
Alternatively, press the INPUT or (Input) button, use the (Left) /
(Right) buttons to select a connected device, and then press the (Enter)
button.
Note
If there are no devices connected to an HDMI input, the HDMI input may not be
displayed in the [Input menu].
To edit the input items
Press the INPUT or (Input) button.

2
3
4
Press the (Right) button and select (Edit).
Select the app/input/device you want to show or hide.
Select [Close].
Hint
To change the order or hide a displayed item, press the (Up) button on the remote
control with that item highlighted, and [Move] and [Hide] will be displayed. If you select
[Move], use (Left) / (Right) on the remote control to move the item to the desired
position, and then press the (Enter) button on the remote control.
You can switch to TV broadcasting by simply pressing the TV button on the remote
control.
[7] Getting Started
Performing acoustic auto calibration
You can correct the audio to the best acoustics for your viewing environment by using the
remote control microphone to measure a test sound from the TV. (This setting may not be
available depending on the model.)
Models that support acoustic auto calibration have the following setting.
[Settings] — [Display & Sound] — [Sound] — [Acoustic auto calibration]
Note
Calibration effects will vary depending on your watching environment.
A loud test sound will be played from the TV during measurement.
Do not block the microphone opening at the end of the remote control during
measurement.
Do not move the remote control during measurement. Doing so may result in incorrect
measurement.

1
2
Perform the calibration when your surroundings are quiet. Noise may result in incorrect
measurement.
Acoustic auto calibration cannot be performed if you are using a sound bar. Change the
following setting.
[Settings] — [Display & Sound] — [Audio output] — [Speakers] — [TV speakers]
Press the (Quick Settings) button on the remote control, then select the
following settings.
[Settings] — [Display & Sound] — [Sound] — [Acoustic auto calibration] —
[Calibration setup]
Measure by following the on-screen instructions.
The acoustics will be corrected automatically based on the measurement results of
your watching environment.
Hint
Acoustic auto calibration may fail in the following cases.
If the remote control is moved during measurement
If there are sounds other than the test sound (such as noise) during measurement
[8] Getting Started
Accessibility features
This TV has accessibility features in [Accessibility] such as a text-to-speech function for on-
screen text, zooming to make text easier to read, and subtitles.
Note
Some features do not apply depending on your model/region/country.
Press the (Quick Settings) button on the remote control, then select [Settings] — [System]
— [Accessibility] to configure the user assistive features.

[Accessibility] has a shortcut function so you can turn it on or off by pressing and holding the
MUTE or (Mute) button on the remote control for 3 seconds.
Hint
To change the shortcut function, select [Accessibility shortcut] in [Accessibility], enable
[Enable accessibility shortcut], and change the function in [Shortcut service].
If you select [Accessibility tutorial] in [Accessibility], you can learn about user
accessibility features supported by the TV. (This feature may not be available
depending on your model.)
To use text-to-speech with the Help Guide, view the Help Guide from the Sony support
website using a computer or smartphone.
For more information about accessibility, please visit the Sony support website.
https://www.sony.net/A11y.GoogleTV/
[9]
Useful features
Searching for content/operating the TV with your voice
Enjoying preferred apps
Finding the remote control (only models supplied with a buzzer built-in remote control)
Enjoying safe apps and video streaming services (Security & Restrictions)
Enjoying the Camera and Microphone Unit (BRAVIA CAM supported models only)
[10] Useful features
Searching for content/operating the TV with your
voice
Using the remote control microphone This feature is available for TVs in which the included
remote control has a Google Assistant or MIC button.
Using the built-in MIC on the TV (only TVs with a built-in MIC)
[11] Searching for content/operating the TV with your voice | Searching for content/operating
the TV with your voice

1
2
Using the remote control microphone
Remote controls that support voice control have a Google Assistant or MIC button, and a
built-in microphone. Ask Google to find movies, stream apps, play music, and control the TV -
all with your voice. Press the Google Assistant (or MIC) button on the remote to get started.
Press and hold the Google Assistant or MIC button on your remote control.
The microphone on the remote control will be activated while the button is pressed,
and the LED on the remote control will light up.
Speak into the microphone while pressing and holding the Google Assistant
or MIC button.
Speech examples may be displayed depending on your model.
Search results are displayed when you speak into the microphone.
Hint
If you press the Google Assistant or MIC button on the remote control and say “Voice
hints”, information about how to speak and available voice commands will be
displayed. This function may not be available depending on your
model/region/country/language.
Note
An Internet connection is required to use voice search.

The type of remote control supplied with the TV, and the availability of a remote control
with a built-in microphone varies depending on your model/region/country. An optional
remote control is available in some models/regions/countries.
To use the microphone on the remote control, you must add and set a Google Account
to the TV.
[12] Searching for content/operating the TV with your voice | Searching for content/operating
the TV with your voice
Using the built-in MIC on the TV (only TVs with a
built-in MIC)
The built-in MIC on the TV may not be available depending on your region/country/language.
For details about languages that support the built-in MIC on the TV feature, refer to the
following Sony support website.
https://www.sony.net/tv-hf/us/
Hint
The URL is subject to change without notice.
Do more on your TV using only your voice. Just start with “Hey Google” to:
Control your TV and smart home devices
Enjoy music and entertainment
Get answers
Plan your day and manage tasks
Face the TV and say, “Hey Google” to get started.
When the voice function LED blinks white, start speaking.
The location of the LED varies by model.

1
(A) (B)
(B) (A)
(A) The voice function LED is located at the bottom just left of center or center right of the TV.
(B) The LED located at the bottom center of the TV lights up amber when hands-free
operation is available.
To use the built-in MIC, enable the following setting.
Turn on the built-in MIC switch on the TV.
For the location of the built-in MIC switch on the TV, refer to the Reference
Guide/Setup Guide.
Note
An Internet connection is required to use the TV's built-in MIC.
After turning on the built-in MIC switch on the TV, you need to press the Google
Assistant/MIC button on the remote control to complete the setup, depending on your
model/country/region. (Only models with the built-in MIC switch)
Power consumption will increase when the built-in MIC is enabled as it is always
listening.
Hint
When the built-in MIC switch on the TV is enabled, the Operational response LED lights
up in amber even when the TV is turned off (you can also set it so it does not light up).
With the TV's built-in MIC enabled, you can say “Hey Google, Where is the remote
control” to the TV to play a buzzer from the remote control. This is useful when you
cannot find the remote control. For details, refer to Finding the remote control (only
models supplied with a buzzer built-in remote control).