Spectra GmbH & Co. KG User Manual
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
CE
The product(s) described in this manual complies with all application
European Union (CE) directives if it has a CE marking. For computer systems
to remain CE compliant, only CE-compliant parts may be used. Maintaining
CE compliance also requires proper cable and cabling techniques.
Product Warranty Statement
Warranty
Spectra products are warranted by Spectra GmbH & Co. KG to be free from defect in
materials and workmanship starting from the date of purchase by the original purchaser.
The actual warranty period of Spectra products vary with product categories. During the
warranty period, we shall, at our option, either repair or replace any product that proves to
be defective under normal operation.
Defects, malfunctions, or failures of the warranted product caused by damage resulting
from natural disasters (such as by lightening, flood, earthquake, etc.), environmental and
atmospheric disturbances, other external forces such as power line disturbances, plugging
the board in under power, or incorrect cabling, and damage caused by misuse, abuse, and
unauthorized alteration or repair, and the product in question is either software, or an
expendable item (such as a fuse, battery, etc.), are not warranted.
RMA
Before sending your product in, you will need to fill in a Spectra RMA Request Form
and obtain a RMA number from us. Please go to www.spectra.de/RMA to fill in this
form. Our staff is available at any time to provide you with the most friendly and
immediate service.
RMA Instruction
Customers must fill in Spectra Return Merchandise Authorization (RMA) Request
Form and obtain a RMA number prior to returning a defective product to Spectra
for service.
Customers must collect all the information about the problems encountered and
note anything abnormal and describe the problems on the “Spectra Service Form”
for the RMA number apply process.
Charges may be incurred for certain repairs. Spectra will charge for repairs to
products whose warranty period has expired. Spectra will also charge for repairs to
products if the damage resulted from acts of God, environmental or atmospheric
disturbances, or other external forces through misuse, abuse, or unauthorized
alteration or repair. If charges will be incurred for a repair, Spectra lists all charges,
and will wait for customer’s approval before performing the repair.
