Spirit SPRT EU1121 User manual

SPRT®
EU1121 KIOSK PRINTER USERS’
MANUAL
(SP-EU1121)
(VER 1.05)
Beijing Spirit Technology Development Co.,Ltd
www.sprt-printer.com

Safety Instruction
Safety warming
1), The printer head is heating parts, do not touch the printer head and surrounded parts during
printing and end printing.
2), Do not touch the surface of the printer head and connected socket, to avoid the electrostatic
damage of the print head.
Notice
1) Printing units should be installed in a flat, stable place;
2) Keeping enough space around the printing units to be convenient for operation and
maintenance;
3) Far away from water for all printing units;
4) Do not use and store printing units in high temperature, damp and polluted places. Avoid
sunlight, strong light and heat direct sources;
5) Avoid the printing units in the vibration;
6) Avoid the damp air condensation on the surface of the printing units. If condensation has
been formed, do not open the power of the printing units before the dew disappear;
7) Keep the printing units power adapter connected to a properly grounded outlet; avoid using the
same socket with large motor or other devices which can lead to the power supply voltage
fluctuation;
8) If no use the printing units for a long time, please disconnect the power of the power adapter;
9) To avoid water or conductive material into the printing units interior, once occurred, should
immediately shut off the power;
10) Printer shall not print under the conditions of no paper, otherwise will seriously damage the
printing roller and the thermal print head;
11) In order to guarantee the print quality and product life, suggest to use the recommended
paper and same quality paper;
12) In the case of printing effect meets the requirement, suggest users to set lower level print
density as much as possible, to avoid affect the life of the print head.
13) The user shall not remove printing units for maintenance.

1
Contents
Brief Introduction............................................................................................................................................1
Chapter 1 Characteristics and performance.............................................................................................1
1.1 Print performance........................................................................................................................... 1
1.2 Print paper........................................................................................................................................1
1.3 Character set................................................................................................................................... 2
1.4 Interface............................................................................................................................................2
1.5 Printing control command............................................................................................................. 2
1.6 Power supply................................................................................................................................... 2
1.7 Installation Dimension....................................................................................................................3
1.8 Work Environment.......................................................................................................................... 3
1.9 Model Classification....................................................................................................................... 3
Chapter 2 Operating instructions................................................................................................................ 4
2.1 Printing Unit components.............................................................................................................. 4
2.2 Instructions for paper install..........................................................................................................5
2.2.1 Paper Loading..............................................................................................................................5
2.2.2 Solution for paper jam of cutter.........................................................................................5
2.3 Interface connection.......................................................................................................................5
2.3.1 Serial interface connection................................................................................................ 5
2.3.2 Power supply connection...................................................................................................7
2.4 Lights and Buttons Operation....................................................................................................... 7
2.5 Normal working mode.................................................................................................................... 9
2.6 Self-test............................................................................................................................................ 9
2.7 HEX Printing mode.........................................................................................................................9
2.8 The printer parameters setting................................................................................................... 10
2.9 Enter into the program upgrading mode...................................................................................10
Appendix A: Parameters setting............................................................................................................... 11

1
Brief Introduction
SP-EU1121 printer is a new thermal line panel printer, with drop-in paper easy loading, auto
cutter,Black label detection,printing speed faster and more reliable. It well support folded paper,
and paper rolls with different diameters.
SP-EU1121 printer easy operation, applications widely, especially to queue machine,POS for
bank and the business of all kinds of needed docs to print.
Statement
This product belongs to class A. In the living environment, this product may cause radio
Interference. In that case, the users need to take practical measures to interference.
Chapter 1 Characteristics and performance
1.1 Print performance
● Printing method: direct line thermal;
● Printing paper width: 103±0.25mm
● Resolution: 8 dots/mm,800 dots/line
● Printing speed: max 150mm/s(25% printing density)
● MCBF: (1) Printing head life: 50km
Operating conditions:
* Print font 12 × 24 ASCII,print 50 lines per time ,Intermittent reprint
* Use specified Thermal paper
(2) Auto cutter life:300,000 cuts.
● Effective printing width: 100mm
1.2 Print paper
● The mode of thermal paper: Folding label paper

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● Thermal Label paper size: width ----------- 103±0.25mm
Length ---------- 50～200mm
1.3 Character set
● ANK character set:
12×24 dot,1.5(width)×3.00(high)mm
8×16dot, 1.0(width)×2.00(high)mm
● Chinese:
24×24 dot,3.00(width)×3.00(high)mm
16×16dot, 2.00(width)×2.00(high)mm
1.4 Interface
● RS－232C serial port:
DB-9 socket(pin point),support XON/XOFF and DTR/DSR.
Baud rate:1200,2400,4800,9600,19200,38400,57600,115200bps adjustable.
Data structure: One start bit ＋(7 or 8)data ＋one stop bit.
Verify:No validation or odd and even is optional.
● USB port:
Standard USB port.
1.5 Printing control command
● Characters print command:support the double width and height printing of ANK
characters,self-defined characters and Chinese; characters lines spacing can be adjusted.
● Bitmap print command:Support printing bitmaps with different density and downloaded
graphics.
● GS bar code print command: support UPC-A,UPC-E,EAN-13,EAN-8,CODE39,
ITF25,CODABAR,CODE93,CODE128,PDF417,QR Code,DATA Matrix bar code print.
● Code page: Zebra CPCL command.
1.6 Power supply
● DC24V±10％,4A,VH3.96-4P power socket

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1.7 Installation Dimension
Folded paper bracket
●Outline dimension: 398mm×184mm×180mm(L×W×H)
1.8 Work Environment
● Working stability: 0~50(no condensation)
Operating Relative Humidity: 10%~80% (no condensation)
● Storage stability: -20~60(no condensation)
Storage relative humidity: 5%~95% (no condensation)
1.9 Model Classification
model
interface
SP-EU112SU
RS-232C and USB

4
Chapter 2 Operating instructions
2.1 Printing Unit components

5
2.2 Instructions for paper install
2.2.1 Paper Loading
SP-EU1121 printer needs 103±0.5mm thermal paper roll.
Thermal paper installed as below:
In the state of power-on, pull out a little paper from the paper roll, then put the paper into the
mouth of printing mechanism, the printer will auto paper feed.
2.2.2 Solution for paper jam of cutter
If the cutter is jammed, turn off the power and turn on the printer again, the cutter will recover.
If the paper is jammed, please open the rubber roll,take out the(printer head components)and
take out the paper. If the cutter does not recover after reset, you can move the plastic gears on
the cutter to recover the cutter.
If you want to keep the data when the cutter is jammed, please do not turn off the power and
use the manual method to recover the cutter. Then open the rubber roll, take out(printer head
components) and take out the jammed paper, then install (printer head components) The printer
will recover from the paper cutting errors.
2.3 Interface connection
2.3.1 Serial interface connection
SP-EU1121 printer serial interface is compatible with RS-232C,support DTR/DSR and
XON/XOFF handshaking protocol. Its interface is DB-9 pin type socket outlet. The pin number of
serial interface socket as shown in figure 2-5:

6
2-5 RS232 socket
Each pin signal is defined as shown in figure 2-5:
Pin No.
Signal
name
Signal
direction
Source
Explain
1
NC
----
----
2
RXD
input
Host
Printer receive data from computer
3
TXD
output
printer
Printer send control code XON/XOFF and data
to computer.
4
DTR
output
printer
When the signal show "MARK", it is means the
printer is busy and can not receive data, when
the signal show " SPACE", it is mean the printer
get ready and can receive data.
5
GND
----
----
Signal ground
6
DSR
input
host
When the signal show "MARK", it is means the
printer is busy and can not receive data, when
the signal show " SPACE", it is mean the printer
get ready and can receive data.
7
RTS
output
printer
Same as DTR
8
CTS
input
host
Same as DSR
9
NC
----
----
2-5
Mark: ①"Source"means the original place of the signal
②Signal logic level is EIA
The baud rate and data structure have been set as 9600bps/8 data bits/no calibration and
1stop bit under connected with serial. SP-EU1121 printer’s serial interface can be connected to
the standard of RS-232C interface, the right connect way as figure 2-6.

7
2-6 RS232 interface with user’ side connection
2.3.2 Power supply connection
For SP-EU1121 printer, the power supply is external 24V±10%, 4A, socket is VH3.96-4P
type, Shape and pin definition as shown in figure 2-9,
Picture 2-9 Socket and pin definition
2.4 Lights and Buttons Operation
SP-EU1121 printer has one button and three lights.
【FEED】is paper feeding button, available to print commands allow or prohibit button switch
function; in the condition of allowing button control, press【FEED】button, printer feeds paper,
loosen【FEED】button, stop feeding paper.
Green power indicator light is for power light. POWER indicator lighting means printer has
been switched on.
Red light for PAPER OUT indicator is paper status indicator. When it is light, it means the
printer is out of paper.
Red light for the ERROR is Error status indicator, When the print working with normally, the
red Error light is off, the light is flashing as abnormal alarm status, if the indicator is long on,
means the printing mechanism is opened in the process of printing.
Error light flash: means there are something wrong with printer.

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According to blinks in a different way, it indicates the different types of printer error:
1, Non-recoverable error, The times of lights flashing indicates wrong type, then will light for
a long time.
2, Recoverable errors, the times of lights flashing means the error type, then will light-off for a
period.
3, Automatic recovery error, the lights will flash continuous.
4, If out of paper, the indicator will light for a long time. When printer rubber roller opens, it
will no longer test if printer out of paper, only check whether have paper.
Show as below:
A. Non-recoverable error, the lights will flash for many times later will lighting for a period,
then circulate, the times of the lights flashing show the errors type.
Error type
Error description
ERROR lights flash type
Non-recoverable
error
LED flash once:Memory read error
LED flash two times:Overvoltage
LED flash three times:Under voltage
LED flash four times:The CPU
execution error (error address)
LED flash five times :UIB error
LED flash six times:FLASH write
error
LED flash seven times:Write error
parameter
LED eight times:Temperature
detection circuit error
B. Recoverable errors, the lights will flash continuously, then light-off for a period.
Error type
Error description
ERROR lights flash type
Recoverable
errors
LED flash once :cutter position error
C. Automatic recovery error, the lights will flash continuously. Including the print head

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temperature error and the upper cover to open the print process error.
Error type
ERROR lights flash type
ERROR lights flash type
Recoverable
errors
LED flash continuous: the printer head
is overheating, or open the wrong
printing mechanism in the process of
printing roller.
2.5 Normal working mode
When printer is off,【printing rubber roller】is closed, then open the power button, Status
indicators and paper out indicator shine alternately twice and then off, printer enters into the
normal working mode.
2.6 Self-test
Self-test can detect the printer is working correctly or not, if it can print out self-test receipt
correctly, it is mean everything is normal except the port connection with PCB board, or will be
need repaired.
Self-test print out in sequence: name of manufacture, printer mode, software version,
interface type, parameter default value of printer’s, 96 characters in the ASCII code, default code
page content(set the language as English)or Chinese character name(if language set as
Chinese),bar code type.
The self-test method is to press the button of 【FEED】to open the power supply, then the
printer will print out the self-test receipt.
2.7 HEX Printing mode
According to below steps, the printer will enter into the HEX printing mode.
1, Open the rubber roller of printing agencies;
2, Press the button of【FEED】to open the power supply:
3, Close the rubber roller printing agencies, then print out the three lines content as below:
Hexadecimal Dump
To terminate hexadecimal dump,
Press FEED button three times.
It is means the printer has enter into HEX printing mode, under this mode all the input
content will be printed out as HEX DUMP, the paper will online after press the 【FEED】button

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once, totally three times, print out "*** Completed ***", quit HEX DUMP mode.
2.8 The printer parameters setting
This function is to set up some simple parameters for the printer.
Enter into parameter setting method:
In printer off mode, open the 【printing rubber roller】first, press the button of 【FEED】, then
open the power supply, after the status indicators and lack of paper lights flashing alternant
release the button of【FEED. Press the button of 【FEED】twice again, then close the【printing
rubber roller 】. The printer enter into parameter setting mode. And print out the first item of
parameters and its current value which can be setted. The details for setting method reference
appendix A.
The method to quit the parameter setting
Open the 【printing rubber roller】first, press the button of 【FEED】, then close the 【printing
rubber roller】and release the button of 【FEED】, save the setting values of the parameters and
exit. Enter into the normal working mode.
If the printer’s power supply is closed directly, the setting parameters will lose.
2.9 Enter into the program upgrading mode
When printer is off, open the 【printing rubber roller】first, press the button of 【FEED】, then
open the power supply, after the status indicators and lack of paper lights flashing alternantively,
then release the button of【FEED】. Press the button of【FEED】five times, then close the【printing
rubber roller】. The printer enter into the program upgrade mode. Then the status indicator light
will flash as 1s speed.
Quickly access method: In printer off mode, open the 【printing rubber roller】first, press
the button of 【FEED】, then open the power supply, then release the【FEED】button quickly. The
printer enters into the program upgrade mode. Then the status indicator light will flash as 1s
speed.
Attention: After entering into the program upgrade mode, if the paper out indicator lights, it
means the program of this interface can not be upgraded. Serial port and USB port support
upgrade online.

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Appendix A: Parameters setting
This appendix shows the way, through which printer’s parameters are sett through the
button.
Setup instruction: use the button of 【printing rubber roller 】to choose the setting items,
change the item by press the button【printing rubber roller】, and print out the current value. Use
the button of 【FEED】to set the parameter, the parameter will be changed by press the 【FEED】
button.
Full setting:
Rubber Rubber roller Rubber Rubber
roller roller roller roller
Rubber Rubber Rubber Rubber
roller roller roller roller
Baud rate:
FEED FEED FEED
FEED FEED
FEED FEED FEED
Language:
FEED FEED
FEED
Font dots:
FEED
FEED
Print density:
FEED FE FEED
FEED
Print speed:
FEED FEED FEED
Baud
rate
Densit
y
Speed
Font
dots
Language
Buzzer
function
Print
function for
out of paper
Black
label
China
English
12×24
9×17
Mid
Low
High
9600
57600
38400
19200
4800
115200
1200
2400
220mm/s
150mm/s
China
220mm/s
Eenglish
200mm/s
China-BI

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FEED
Re-printing lack of paper:
FEED
FEED
Black label mode:
FEED
FEED
OFF
ON
OFF
ON