StarTech.com TBT3TBTADAP User manual

Quick-start guide
FR: Guide de l’utilisateur - fr.startech.com
DE: Bedienungsanleitung - de.startech.com
ES: Guía del usuario - es.startech.com
NL: Gebruiksaanwijzing - nl.startech.com
PT: Guia do usuário - pt.startech.com
IT: Guida per l’uso - it.startech.com
Manual Revision: 08/04/2016
For the latest information, technical specications, and support for
this product, please visit www.startech.com/TBT3TBTADAP.
Package contents
• 1 x Thunderbolt™ 3 to Thunderbolt adapter
System requirements
• Host desktop computer or laptop with a Thunderbolt 3 port
• Thunderbolt or Thunderbolt 2 device
• Thunderbolt cable
System requirements are subject to change. For the latest
requirements, please visit www.startech.com/TBT3TBTADAP.
TBT3TBTADAP
Thunderbolt™ 3 to Thunderbolt Adapter
*actual product may vary from photos
Introduction
Use the TBT3TBTADAP adapter to connect a Thunderbolt 3 desktop
or laptop computer to legacy Thunderbolt devices, including
external hard drives, Thunderbolt displays, and Mac computers that
are Thunderbolt capable. The TBT3TBTADAP is compatible with rst-
generation Thunderbolt and Thunderbolt 2 devices, making it a cost-
eective method to connect newer devices to older peripherals.
You can use the TBT3TBTADAP to connect to rst-generation
Thunderbolt devices at 10Gbps and Thunderbolt 2 devices at
20Gbps.
Product diagram
Thunderbolt 3 USB-C connector
Thunderbolt 2 port
Connect the Thunderbolt adapter
Your computer’s Thunderbolt 3 ports might not function properly
until you update one or more of the following on your computer:
• BIOS
• Thunderbolt rmware
• Thunderbolt 3 controller drivers
• Thunderbolt 3 software
The required updates will vary depending on your computer.
For an up-to-date list of aected computers and instructions, visit
http://thunderbolttechnology.net/updates. If your manufacturer
isn’t listed on the Thunderbolt website, contact your manufacturer.
Make sure that the Thunderbolt device that you’re using with the
TBT3TBTADAP is compatible with the OS that you’re running on your
computer.
1. Connect the Thunderbolt 3 USB-C connector to the Thunderbolt
3 USB-C port on your desktop or laptop.
2. Use a Thunderbolt cable to connect the Thunderbolt device to the
Thunderbolt 2 port on the Thunderbolt adapter.
3. If you’re using a Windows® operating system, a pop-up message
may appear requesting permission to allow the adapter to
connect to your computer. If this message appears, click OK > Yes.
In the drop-down list, select Connect always and click OK.
The following is an example of a setup that includes the Thunderbolt
adapter:

Troubleshooting
If you are experiencing issues, there are some quick tests that you
can complete to narrow down the source of the issue.
Update your computer to use Thunderbolt 3
• Visit http://thunderbolttechnology.net/updates and look for your
computer in the list of aected computers. If your computer is
listed, then you must update your computer for its Thunderbolt
3 ports to function properly. To update your computer, follow the
instructions on the website or contact your manufacturer.
Verify that your components are Thunderbolt compliant
1. Make sure that you are using Thunderbolt compliant cables.
First-generation Thunderbolt and Thunderbolt 2 use the same
connector type as Mini DisplayPort. If you are using a Mini
DisplayPort cable that is not Thunderbolt compliant, replace the
cable with one that is compliant.
2. Make sure that the port on your computer is Thunderbolt 3
compliant. Thunderbolt 3 uses the USB-C connector type, but not
all USB-C connectors are compatible with Thunderbolt 3. If you
are using a USB-C port that is not Thunderbolt 3 compliant, switch
to a port that is Thunderbolt 3 compliant.
3. Make sure that your peripheral is Thunderbolt compliant. If you’re
not sure, check with the manufacturer.
Replace the Thunderbolt cable
Use the Thunderbolt peripheral with a dierent cable that is
Thunderbolt compliant.
Test the Thunderbolt peripheral
1. Use a second Thunderbolt peripheral, and see if it works. Ideally,
the second peripheral is one that you know works in other setups.
If the second peripheral works in the current setup, then there is
probably an issue with the rst Thunderbolt peripheral.
2. Use the Thunderbolt peripheral with a second setup. If it works
in the second setup, then there is probably an issue with the rst
setup.
FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
o and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation. Changes or
modications not expressly approved by StarTech.com could void the user’s authority to operate
the equipment.
Technical Support
StarTech.com’s lifetime technical support is an integral part of our commitment to provide
industry-leading solutions. If you ever need help with your product, visit www.startech.com/
support and access our comprehensive selection of online tools, documentation, and downloads.
For the latest drivers/software, please visit www.startech.com/downloads
Warranty Information
This product is backed by a two-year warranty.
StarTech.com warrants its products against defects in materials and workmanship for the periods
noted, following the initial date of purchase. During this period, the products may be returned for
repair, or replacement with equivalent products at our discretion. The warranty covers parts and
labor costs only. StarTech.com does not warrant its products from defects or damages arising from
misuse, abuse, alteration, or normal wear and tear.
Limitation of Liability
In no event shall the liability of StarTech.com Ltd. and StarTech.com USA LLP (or their ocers,
directors, employees or agents) for any damages (whether direct or indirect, special, punitive,
incidental, consequential, or otherwise), loss of prots, loss of business, or any pecuniary loss,
arising out of or related to the use of the product exceed the actual price paid for the product.
Some states do not allow the exclusion or limitation of incidental or consequential damages. If
such laws apply, the limitations or exclusions contained in this statement may not apply to you.
Use of Trademarks, Registered Trademarks, and other Protected Names
and Symbols
This manual may make reference to trademarks, registered trademarks, and other protected
names and/or symbols of third-party companies not related in any way to
StarTech.com. Where they occur these references are for illustrative purposes only and do not
represent an endorsement of a product or service by StarTech.com, or an endorsement of the
product(s) to which this manual applies by the third-party company in question. Regardless
of any direct acknowledgement elsewhere in the body of this document, StarTech.com hereby
acknowledges that all trademarks, registered trademarks, service marks, and other protected
names and/or symbols contained in this manual and related documents are the property of their
respective holders.
Thunderbolt and the Thunderbolt logo are trademarks of Intel Corporation in the U.S. and/or other
countries.