9
Troubleshooting
If you are having problems with your appliance, please use our troubleshooting guide below. If you
are unable to resolve the issue using this guide please ring our Customer Service Department on
01473 271 272. Please have the model code, batch number and purchase information available.
Appliance does
not work
Temperature regulation knob
is set at number “0”.
Mains plug is not plugged in
or is loose
Insert mains plug.
Fuse has blown or is defective Check fuse, replace if necessary.
Socket is defective Mains malfunctions are to be
corrected by an electrician.
Temperature is not properly
adjusted.
Door was open for an extended
period.
Open the door only as long as
necessary.
A large quantity of warm food
was placed in the appliance
within the last 24 hours.
Turn the temperature regulation
to a colder setting temporarily.
The appliance is near a heat
source.
Please look in the installation
location section.
Temperature is set too cold. Turn the temperature regulation knob
to a warmer setting temporarily.
Appliance is not level. Re-adjust the feet.
The appliance is touching the
wall or other objects.
Move the appliance slightly.
Water drain hole is blocked. See the Cleaning and care section.
It’s normal. Heat exchange parts
are in the sides.
Use gloves to touch sides.
A component, e.g. a pipe, on the rear
of the appliance is touching another
part of the appliance or the wall.
If necessary, carefully bend the
component out of the way.
Set the knob at other number to
switch on the appliance.
Fault Possible cause Solution
The food is too
warm.
Please look in the initial
Temperature setting section.
Appliance cools
too much
Unusual noises
Waterontheoor
Side panels are hot.
Disposal
TheEuropeanDirective2012/19/EUonWasteElectricalandElectronicEquipment
(WEEE),requiresthatoldhouseholdelectricalappliancesmustnotbedisposedofin
normal unsorted municipal waste.
Old appliances must be collected separately in order to optimise the recovery and
recycling of the materials they contain and reduce the impact on human health and
the environment.
The crossed out “wheeled bin” symbol on the product reminds you of your
obligation, that when you dispose of the appliance it must be separately collected.
Consumers should contact their local authority or retailer for information concerning
the correct disposal of their old appliance.