Sterling ClearWater Azia User manual

T h e c l e a r choic eT h e c l e a r choic e
Fitting Instructions and Parts List
Please read these instructions before you install and use the tap, be sure to
keep them safe for future reference and to request replacement parts.
All designs, descriptions and dimensions are subject to change without notice.
Please Keep Me Safe
AFTER CARE
To maintain the appearance of this tap, ensure that it is regularly cleaned only using a clean,
soft damp cloth. A solution of warm water and a mild liquid detergent may be used where
necessary, and then the fitting rinsed thoroughly and wiped dry. Abrasive cleaners, scouring
cleaners and acid cleaners must not be used under any circumstances. All bath cleaning
powders and liquids will damage the surface of your fitting even the non-scratch cleaners.
Avoid contact with all solvents and any harsh household chemicals. You will damage the
finish and void your guarantee.
GUARANTEE AND LIABILITY
In the unlikely event that you should experience any defect in the material or workmanship of
your mixer tap within 5 years of purchase, we will replace the faulty part free of charge.
Decorative surface finishes are guaranteed for one year from the date of purchase provided that
our advise concerning care has been observed and no scouring agents have been used. This is
provided that the mixer or tap has been used for normal domestic purposes in the UK and that
the care, installation and maintenance instructions have been observed.
Scuff and scratches caused by normal wear and tear, improper installation or accidental
damage are excluded from this guarantee.
You should retain a copy of your dated invoice as proof of purchase to validate any claims
under this guarantee.
No other warranties, express or implied, are made, including merchantability or fitness for a
particular purpose.
The c lear choiceThe clear choice
Fitting Instructions and Parts List
Please read these instructions before you install and use the tap, be sure to
keep them safe for future reference and to request replacement parts.
All designs, descriptions and dimensions are subject to change without notice.
Spare Parts and Service
Contact: Sterling
Phone: [phone]
Fax: [phone]
Email: [email protected]
Website: www.sterling.eu.com
354
266
167
354
155
Azia
155
266
167
Azia

In the unlikely event you find a part missing please contact our Customer Service Helpline on
01684 299555 for immediate despatch of part.
REMEMBER
Azia
AZL10
IF THE FITTING BEGINS TO DRIP
1Turn off the water supply .
2Loosen the colored button and flat head screw under the handle,
remove the handle and valve.
3Carefully clean seating, rubber washer and ceramic disc
4Replace valve and handle, then turn on water supply.
.
5If problem persists contact our helpline quoting the product code.
Where an aerator is fitted to the outlet of the spout, it will need occasional cleaning.
This will be evident when the water flow slows down to an unacceptable level. To accomplish
this unscrew the outlet in an anti-clockwise direction and remove the mesh. Immerse the mesh
in a suitable descaling fluid overnight, rinse throughly in clean water and re-install.
Maximum water supply pressure 5 bar (75PSI) Minimum water supply pressure 1 bar
Maximum hot water supply temperature 70˚C
Recommended hot water supply temperature 65˚C
If these temperatures or water pressure are exceeded, damage to the tap can result. A pressure
reducing valve may be required to be fitted in high water pressure situations.
PREPARATION
It is very important that you read through the following instructions
BEFORE you install and use the tap.
We strongly recommend installing particle filters and isolation valves to both hot and cold feeds.
This will help to prevent premature failure of valves and make any future maintenence easier.
Flush the plumbing system before installing the mixer tap. This is to void plumbing residues
clogging the mesh of the aerated outlet, or possibly damaging the valve’s washers. This is
especially important where extensive plumbing work has been carried out.
First shut off your water heating system then, with your mains stop cock closed, open the lowest
hot and cold taps in the house and allow to run until the cold storage tank and pipes are empty.
(The hot water storage cylinder always remains full).
Tools Required (Not Included)
Cross-Headed
Screwdriver Goggles PTFE Tape Electric Drill Torch
INSTALLATION
Adjustable
Spanner
Ster0059CP
/BN/BB/MB
Ster0084CP
/BN/BB/MB
Ster0058
Ster0034
Ster0057
Ster0101CP
/BN/BB/MB
Ster0122
Ster0130
Ster0123CP
/BN/BB/MB
Ster0010
Ster0124
Ster0117
MAINTENANCE
Ster0120
Ster0094
Ster0128
Ster0093
Filter maintenance
Filter
Filter
Soft brush
Close the check valve, and then turn the knob marked IN
counterclockwise on the control box to remove the filter, and
clean the filter with a soft brush.
Ster0118

Install the Tap（Figure 1, 2）
Figure 1 Figure 2
Figure 3
Figure 5 Figure 6
Pass all the tails individually through the tap hole. If needed, remove the hot and cold tails,
then re-attach from below (hand tight only).
Slide the flat washer and fixing nut up the flexible hoses as pictured. Then screw the nut all
the way up, making sure the tap is in the correct position before tightening the lock screws.
AA X4
(Note:The thickness of sink＞35mm no need to use the mounting seat.)
Supply Hose
Ø 3" (76 mm)Min
Outlet Hose
d
d
Control box
Figure 4
Connect the Hoses（Figure 3）
CAUTION: Risk of restricted water flow and product damage.
When installing the hose, please hold the hose with one hand and tighten the hex nut to
prevent the hose from twisting as the nut rotates. When tightening the hex nut, please use
appropriate force. Do not use excessive force.)
Note:Supply hoses must not be taut, kinked, or twisted during installation. If the supply
hoses must be coiled, maintain an inside diameter of 3”(76 mm).
Connect the Supplies（Figure 3）
Assemble the outlet hose to the tap.
Connect the supply hose with a red label to the hot supply and the supply hose with blue
label to the cold supply. Tighten the supply hoses to the supply mains pipes by using the
adjustable spanner.
Close the handle and open the isolation valves to check if there is any leakage.
Place a bucket under the outlet hose. Turn on the water supplies. Flush hot and cold water
into a bucket for 1 minute to remove any debris.
Assemble the Control Box（Figure 4）
Connect the hose (a) of the control box.
Connect the hose (b) and tighten the nut clockwise, make sure the two arrows are fit
into each other.
Connect the hose (c) to the connector of the control box (the OUT direction).
Connect the Control Box to the Battery Box（Figure 5 Figure 6）
Connect the control box (d) and battery box (d).
Note: 1) The (IN) of the control box should be in the upper position.
2) If you need to disconnect the hose (a), press the blue part on both sides of the
black connector to disconnect.
Fit wall plugs into drilled holes on the wall. Put and tighten screws into wall plugs to fix the
battery box mounting seat onto the wall.
Open the battery box to install 4PCS AA batteries (not provided by the manufacturer) in the
right direction and insert battery box into battery retainer ring, fix the whole unit into the
well-assembled mounting seat on the wall.
28mm
Note: The concrete wall must be thicker than 30mm.
Concrete
wall

USE GUIDE TROUBLESHOOTING
Symptoms Probable Causes Recommended Action
Continuous water
flow
Dirty sensor window Wipe sensor window with soft fabric
Drops of water accumulate
on the sensor window Gently wipe off drops of water
Sensor function is activated
far beyond 10cm Contact customer service
Control box failure Contact customer service
The flow is too
small
Insufficient flow in the water
supply Increase system water supply
Angle valve opening angle
is not enough Reopen the angle valve
Dirty sensor window
Check the power supply or the circuit
condition
Contact customer service
Control box failure Contact customer service
LED light flashes
when not in use Repair or replace circuit board
Dirty sensor window
Angle valve is not open or
opening angle is not enough Reopen the angle valve
Incorrect waterway
connection
Check the waterway and connect it
properly
Solenoid valve failure Contact customer service
Control circuit board failure Contact customer service
LED flashes 5
times during use Battery is about to run out Replacement battery ASAP
Battery exhausted Replacement battery
Filter of inlet is blocked Clean dirty filter
LED light is
not flickering.
No water flow
during use.
Wipe sensor window with soft fabric
Power supply is abnormal
or power is out.
Abnormal circuit board
Wipe sensor window with soft fabric
Abnormal circuit board
LED flashes but
no water flow
during use
LED flashes 10
times but no
water flow
This marking indicates that this product should not be disposed with other household
wastes throughout the EU.
To prevent possible harm to the environment or human health from uncontrolled waste
disposal, recycle it responsibly to promote the sustainable reuse of material resources.
To return your used device, please use the return and collection systems or contact the
retailer where the product was purchased. They can take this product for environmental
safe recycling.
Sensor window
ON/ OFF and Temperature Control
Rotate Handle for
Temperature Control
6±15%cm Sensor Function
1) Make sure that the handle is open so as to
activate the sensor function by waving hand
within 6 cm from the window. If the tap
won’t be used for a long time, remember to
close the handle (upright position).
2) The sensor light flashes multiple times,
which indicates the battery power is about
to run out. Please replace the battery in time;
otherwise the sensor function won’t be used soon.
3) The water will automatically shut off if no waving
operation is occurred within 3 minutes for safe and
economic water usage. Wave the hand to activate
the sensor again.