Stern Engineering TUBULAR Product manual

TUBULAR & EVER
HAND DRYER
INSTALLATION AND MAINTENANCE GUIDEINSTALLATION AND MAINTENANCE GUIDE

1
INDEX PRE-INSTALLATION INFO
The information in this document reflects products at the date of printing. Stern Engineering Ltd reserves the right, subject to all applicable laws, at any time, at its sole discretion,
and without notice, to discontinue or change the features, designs, materials and other specications of its products, and to either permanently or temporarily withdraw any of the
forgoing from the market. All information in this document is provided “as is” without warranty of any kind, either expressed or implied, including but not limited to any implied
warranties of merchantability, tness for a particular purpose, or non-infringement. Stern Engineering Ltd assumes no responsibility for errors or omissions in the information
presented in this document. In no event shall Stern Engineering Ltd be liable for any special, incidental, indirect or consequential damages of any kind, or any damages whatsoever
arising out of or in connection with the use or performance of this information. The tradenames, trademarks, logos and service marks presented in this document, including their
design, are the property of Stern Engineering Ltd or other third parties and you are not permitted to use them without the prior written consent of Stern Engineering Ltd or such
third party as may own them.
CHECK CONTENTS
Separate all parts from the packaging and check each part with the pack contents sec-
tion. Pay attention to the variations of the dierent models.
Make sure all parts are accounted for before discarding any packaging material.
If any parts are missing, do not attempt to install your electronic hand dryer until you
obtain the missing parts.
IMPORTANT
Wiring / installation of the appliance should be done according to AS/NZS 
(Australian/New Zealand Wiring Rules).
WARNING
) To avoid reflection problems keep
a distance of more than  mm.
between the sink and the spout.
) Model that have an infrared sensor
pointing down, are not intended to be
used together with a sink of a reflective
material such as stainless steel.
Min  mm.
Bottom of the washbasin
 PREINSTALLATION INFORMATION
 INSTRUCTIONS FOR SAFE USE
 TECHNICAL DATA  ALL MODELS
 PACK CONTENTS  TUBULAR HD
 TECHNICAL DATA  TUBULAR HD
 PACK CONTENTS  TUBULAR DP HD
 TECHNICAL DATA  TUBULAR DP HD
 PACK CONTENTS  EVER HD
 TECHNICAL DATA  EVER HD
 INSTALLATION
 MAINTENANCE
 SETTINGS ADJUSTMENT
 LIMITED WARRANTY
 TROUBLESHOOTING
 SPARE PARTS LIST

2 3
INSTRUCTIONS FOR SAFE USE
 This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities,
or lack of experience and knowledge, unless supervised or
unless they have been given instruction concerning the use of
the appliance by a person responsible for their safety.
 This appliance can be used by children aged from 8 years and
above if they have been given supervision or instruction
concerning the use of the appliance in a safe way and understand
the hazards involved (EN  , EN   /A).
 Children shall not play with the appliance (EN  ,
EN   /A.
 Keep the appliance and its cord out of reach of children aged less
than 8 years.
 When connecting the unit to electricity, there must be means
incorporated in the xed wiring for a disconnection of the unit
from the supply mains in accordance with the wiring rules, having
a contact separation in all poles that provide full disconnection
under overvoltage category III conditions.
 The insulation of the xed wiring must be protected , for example
by insulating sleeving having an appropriate temperature rating.
WARNING
WARNING! RISK OF FIRE OR ELECTRICAL SHOCK
 All electrical work is to be done in accordance with applicable codes and regulations.
 All electrical work must be done by qualied electricians
 Use this unit only in the manner intended by the manufacturer.
 Disconnect power before installing or servicing.
TECHNICAL DATA
Operating Voltage  Vac, / Hz, .. A, .Kw
 Vac, / Hz, .. A, .Kw
Motor Thermal
Protection
Auto Resetting Thermostat turns unit o,
V at  °C  °F, V at  °C  °F
Heater Element  W, adjustable
Heater Thermal
Protection:
Auto Resetting Thermostat turns unit o at  °C  °F
Thermal fuse cuts unit o at  °C  °F
Standy by Power .. W
Circuit Operation Infrared Automatic, self adjusting
Sensor Range ” to ” [ mm to  mm], Adjustable; standart .”
[ mm ±  mm]
Timing Protection  seconds auto shut o
Drip proof IP 

4 5
TECHNICAL DATA
Tubular HD 
Tubular HD AISI 
TUBULAR HD
PACK CONTENTS
 x Hand dryer and attachments
 x Hand dryer unit
TUBULAR HD
 x Allen key mm
 x Allen key .mm
 x Allen key mm
x Screws & Ancors
Hose +  clamps

6 7
TECHNICAL DATA
PACK CONTENTS TUBULAR DP HD
Tubular DP HD 
Tubular DP HD AISI 316 
 x Hand dryer and attachments
 x Hand dryer unit
TUBULAR DP HD
 x Allen key mm
 x Allen key .mm
 x Allen key mm
x Screws & Ancors
x Screws & Ancors
Hose +  clamps

8 9
EVER HD
PACK CONTENTS EVER HD TECHNICAL DATA
EVER HD 
 x Hand dryer and attachments
Hose +  clamps
 x Allen key mm
 x Allen key .mm
 x Allen key mm
x Screws & Ancors x Hand dryer unit

10 11
INSTALLATION
STEP 1 –INSTALL THE WALL UNIT - TUBULAR HD
1Drill a  mm hole in the wall at the
desired location.
 mm
2
Insert the base through the hole and fas-
ten the nut and metal ring onto the base
of the HD to hold it rmly in place.
Attach hose to base using the hose
clamp (supplied).
Continue with STEP : INSTALLING THE MOTOR (pages )
STEP 1 –INSTALL THE ROUGH IN PART - TUBULAR HD DP
In the brick or concrete wall, a hole must be carved into the wall to make space for the
wall mount and air duct. The body must be removed from the base by opening the set
screw at the base of the body.
1
Cut an adequate opening in the wall
according to the dimensions of the
Tubular DP HD, the cables sleeve and
the hose.
2
Drill  small holes for the tubular base
support and drive the anchors in.
3
Secure the base support using the
 screws. make sure that the base is
leveled to the center.
Aer tiling mount the Tubular body onto
the base and thread the cable through
the base and air hose.
Continue with STEP : INSTALLING THE MOTOR (pages )
INSTALLATION
STEP 1 –INSTALL THE DECK UNIT - EVER HD
Recommended hole size
mm
1
Remove the hexagonal nut, the disk and
the gasket. Do not remove the O-ring
from the base of the HD. NUT
DISC
GASKET
O-RING
2
Place the HD with O-ring into the hole in
deck or lavatory. Make sure the O-ring
is located between the deck or lavatory
and the bottom of the HD.
O-RING
3
Slide the gasket, disk and hexagonal nut
over the flexible hose and secure the HD
into place.
NUT
DISC
GASKET
O-RING
STEP 2 – CONNECTING OPEN WIRE - ALL MODELS
6
Position unit at the end of the air hose.
Connect the unit rmly to the wall.
Note: Hose length can not be cut.
Note: make sure the bottom of the unit
has a clearing of a minimum  cm (”)
from any obsticle.
Connect to
the wall
7Attach the connector.

12 13
INSTALLATION
Reassemble cover, knob and lter housing.
INSTALLATION
OPERATING THE HAND DRYER
Before proceeding, check that no objects are in
front of the sensor aside from the washbasin.
OBJECT
1
Remove the sticker covering the
sensor eye wait  seconds for the
sensor to set up.
2Activate the hand dryer by placing hand below the sensor unit
Remove hands when nished drying.
3
Air power can be increased or
decreased by adjusting the power
selector knob located on the motor
unit.
WARNING
Please refer to Page 2 of this manual for Instructions for Safe Use
CONNECTING OPEN WIRE CABLES (NOT PROVIDED)
1Loosen the screws to remove the
exising cable.
Loosen the screws
Remove and connect
L N G
2Connect the hardwire cable.
STEP 2 – CONNECTING OPEN WIRE - ALL MODELS
1Remove the lter cover by releasing it by
pressing the button
press
2
Remove knob cover using a flat screw driver.
Remove screw using Allen key.
Remove knob.
3Loosen the lower locking bolt with
a  mm Allen Key.
4
Remove the  locking screws located on
either side of the motor unit using Allen
key supplied.
5Remove the cover of the motor unit.
Note: To connect a hardwire cable see relevant section below.
8
Please note that since the connector is
water proof, some friction might apply.
. O-RING VISIBLE –NOT CONNECTED PROPERLY
. ONLY THE GROOVES ARE VISIBLE – CONNECTED
PROPERLY


. .
9
Reassemble cover, knob, lter housing.
Connect the electricity (cable not
included).

14 15
SETTINGS ADJUSTMENT
Adjusting the settings with the remote control
If necessary, the sensor settings can be adjusted as following:
Shut o the water supply. In order to adjust the sensor with the remote control, hold the remote
control straight in front of the sensor in a distance of about 6-8” (cm). Choose the function
you want to adjust by pressing once on one of the function buttons. Aer pressing once on a
specic function button, a quick flashing of the LED at the front of the sensor will occur. At this
stage, you can change the setting by pressing the (+) or the (-) buttons, every push will increase
or decrease one level. Aer nishing the adjustment, turn the water supply back on.
DETECTION
RANGE
DELAY IN TIME
SECURITY TIME
DELAY OUT TIME
TEMPORARY OFF
FUNCTION
RESET
SELF ADJUSTMENT
MODE
DETECTION RANGE: This Hand Dryer was supplied with a self adjusting sensor.
The ideal detection range for the specic location will be set automatically.
Only if necessary, use the remote control to adjust the sensor range as follows:
Press the RANGE button. Wait until a quick flashing of the LED in the sensor eye
is perceived. Then, press + to increase the range and – to reduce it. Every push
will increase or decrease one level.
Note: Once you have changed the detection range with the remote control, the distance will
be remembered by the sensor, even if the power source is disconnected. To get back to the
self adjustment mode, use the ADJ button only.
a. Regular cleaning of the hand dryer is recommended to ensure optimum
functioning of the dryer.
b. Any access to the dryer will be done only aer it has been disconnected from
the power supply.
c. Clean the dryer with a damp cloth.
d. Do not squeeze the cloth.
e. Do not rinse the dryer with a water hose.
f. Do not use any material that is worn or scratched (iron, scotch, etc.).
g. Do not use any aggressive cleaning agent (acid or base).
h. No cleaning is required for internal parts.
i. Be sure to clean the motor unit lter every few months (depending on the
nature of use) replace if necessary.
MAINTENANCE
INSTALLATION
CHANGING THE FILTER
Press button to release the lter housing.
remove and clean or replace lter. Click the
lter housing back into place.
press

16 17
LIMITED WARRANTY
Y. Stern Engineering Ltd. warrants that its electronic products will be free of defects in
material and workmanship during normal use for two years from the date the product is
purchased.
If a defect is found in normal use, Y. Stern Engineering Ltd. will, at its discretion, repair,
provide a replacement part or product, or make appropriate adjustments. Damage
caused by accident, misuse, or abuse is not covered by this warranty. Improper care
and cleaning will void the warranty. Proof of purchase (original sales receipt) must be
provided to Stern Engineering Ltd. with all warranty claims.
Stern Engineering Ltd is not responsible for labor charges, installation, or other incidental
or consequential costs other than those noted above. In no event shall the liability of
Stern Engineering Ltd. exceed the purchase price of the product.
If you believe that you have a warranty claim, contact your Stern Distributor, Dealer or
Plumbing Contractor. Please be sure to provide all pertinent information regarding your
claim, including a complete description of the problem, the product, model number,
the date the product was purchased, from whom the product was purchased and the
installation date. Also include your original invoice.
Y. STERN ENGINEERING AND/OR SELLER DISCLAIM ANY LIABILITY FOR SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES. This warranty excludes product damage due
to installation error, incorrect maintenance, wear and tear, battery, product abuse, or
product misuse, whether performed by a contractor, service company, or the consumer.
This warranty does not cover product damage caused by the following:
- Incorrect installation.
- Inversions of supply pipes.
- Pressures or temperatures exceeding recommended limits.
- Improper manipulation, tampering, bad or lapsed maintenance.
- Foreign bodies, dirt or scale introduced by the water supply or sanitizer tank.
- Use of the soap or sanitizer outside of viscosity specications.
- Alteration of the original soap/foam/sanitizer dispenser components (including pipes).
Failure to adhere to the safety precautions and/or installation recommendations
outlined in this Installation Guide will void the warranty.
SETTINGS ADJUSTMENT
ENTRANCE TO THE SELF ADJUSTMENT MODE: Check that no objects are in front
of the sensor. Press the ADJ button. Once a quick flashing of the LED of the
sensor eye is perceived, remove your hand holding the remote control and move
away from the sensor area. The ideal sensor range for the specic location will
be set automatically. Once the self adjustment has taken place, the hand dryer
will activate for  second as an indication that the ideal sensor range was set
and the product is ready for use.
SECURITY TIME: The Security time, prevents continuous running due to
reflections or vandalism. By default, if the sensor is covered for more than 
seconds the unit will shut o automatically. To resume regular operation any
obstruction must be removed.
Press the SEC button. Wait until a quick flashing of the LED in the sensor eye is
perceived. Then, press + to increase the security time and – to reduce it.
DELAY IN TIME: If required, the delay in time can also be modied as follows:
Press the IN button. Wait until a quick flashing of the LED in the sensor eye is
perceived. Then, press + to increase the delay in time and – to reduce it.
DELAY OUT TIME: The delay out time is the amount of time it takes for the unit to
shut o aer the user removes their hands.
If required, the delay out time can be modied as follows:
Press the OUT button. Wait until a quick flashing of the LED in the sensor eye is
perceived. Then, press + to increase the delay out time and – to reduce it.
TEMPORARY OFF FUNCTION: This function is ideal to perform any kind of activity
in front of the sensor without operating the system (for example, cleaning).
The Hand Dryer will remain shut for  minute when this button is pressed once.
To cancel this function and to return to normal operation press the On/O
button again or wait  minute.
RESET BUTTON: This function restores all the factory settings except for the
sensor range. If required, press the Reset button and without releasing it, press
the + button once.
NOTE: To enter the self adjusting mode, use the ADJ button. To change the sensor range, use
the RANGE button.

18 19
TROUBLESHOOTING TROUBLESHOOTING
TUBULAR HD / TUBULAR DP HD / EVER HD TUBULAR HD / TUBULAR DP HD / EVER HD
ILLUSTRATIONSOLUTIONCAUSEINDICATIONPROBLEM
The connector should
be inserted fully until
white o-ring is not
visible. Remove the
o-ring if necessary
AUX connector not
fully inserted
Continuous Air
Flow without
pause
False activation:
Air Flowing
OBJECT
Eliminate any cause
of reflection and if
necessary use
appropriate remote
control to
shorten detection
range
Reflection issue
from object is
causing dryer to
activate on its own
acccord.
Random Air
Flow Activation
False
activation:
Air Flowing
Terminal Block
Take precautions to
avoid shock hazard,
disconnect and
reconnect the power
and check for voltage
at the terminal block.
Power is not
connected
No Air Flow
Dryer doesn’t turn on
(no sensor light)
OBJECT
Remove the object
obstructng the range.
The sensor has a
 second security
time feature, so if it
is constantly being
powered, aer 
seconds , it will shut
o and then will not
continue
The unit might
be too close to
a surface, you
might need to
shorten range
Dryer repeatedly
shuts o
Remove any
interference that may
be causing the dryer
to overheat. Lower
the Air-speed dial.
Auto Resetting
Thermostat turns
unit o at  °C
 °F
Thermal fuse cuts
unit o at  °C
 °F”
The unit might
be overheating.
Dryer repeatedly
shuts o
ILLUSTRATIONSOLUTIONCAUSEINDICATIONPROBLEM
 cm
Press button to
release the lter
housing.
Remove and clean or
replace lter. Click
the lter housing
back into place
Check the air lter
for blockage and
remove it if required.
Ensure that there is
a gap of minimum
 cm from lter
outlet.
If the problem
persists contact
costumer service.
(replace lter)
Filter house is
clogged
Air Flow diminished
Disconnect the
power and remove
the dryer cover and
air adjustment unit.
Ensure that the
AUX connector is
correctly connected
to the dryer.
If the problem
persists contact
costumer service
(replace AUX
connector)
“The dryer will not
run.
LED on the sensor is
blinking”
Disconnect the
power and remove
the dryer cover and
air adjustment unit.
Ensure that the air
adjustment unit is
properly connected
to the PCB board of
the dryer.
Adjustment unit
is not properly
connected.
Air speed adjustment
is not responding

20 21
SPARE PARTS LIST
S/NDescription
Sensor for Ever HD
Sensor for Tubular HD
Sensor for Tubular DP HD
Hand Dryer (cover & lter included)
Filter for Hand Dryer
Full motor and PCB
.PCB for HD V
.PCB for HD V (USA)
.Potentiometer for HD
 contacts WP Connector for Dryer (female jack cable)

. A
 Passaic Avenue, Clifton NJ,, USA
Tel: +   |Fax: +
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