Stern TUBULAR 1000 Series Product manual

1
INSTALLATION AND MAINTENANCE GUIDE
WALL MOUNTED ELECTRONIC FAUCET WITH MIXER
TUBULAR 1000 SERIESTUBULAR 1000 SERIES
Tubular 1000 B Tubular 1000 E Tubular 1000 B Box Tubular 1000 E Box

INDEX
1 TECHNICAL DATA
2 -3 PACK CONTENTS
4 PRE-INSTALLATION INFORMATION
FAUCET INSTALLATION
5-7 Tubular 1000 B and Tubular 1000 E
8-11 Tubular 1000 B Box and Tubular 1000 E Box
12 SETTINGS ADJUSTMENT
13 BATTERY REPLACEMENT INSTRUCTIONS
To replace the battery at Tubular 1000 B and Tubular 1000 B Box models
14 MAINTENANCE
Filters cleaning instructions
Care and cleaning of chrome and special finishes
15 SPARE PARTS
16 TROUBLE SHOOTING
17 WARRANTY

1
TECHNICAL DATA
TUBULAR 1000
TUBULAR 1000
WALL MOUNTED ELECTRONIC WITH A
WALL MOUNTED ELECTRONIC WITH A
MIXER TO ADJUST THE TEMPERATURE
Power supply for battery versions:
Power supply for electricity versions:
Recommended water pressure:
Sensor range:
Minimum sensor range:
Maximum sensor range:
Security time:
Hot water temperature:
9V battery or 6 x 1.5 V AA batteries
9V transformer
0.5-8.0 bar (7-116 PSI)
With water pressure of more than 8
bars, use a pressure reducing valve for
reduction
Self adjusting
50 mm
250 mm
90 seconds. Can be reduced with the
remote control
Max. 70º C

2
PACK CONTENTS TUBULAR 1000 B / 1000 E
Spout and attachments
(incl. electronic unit)
Tubular base
Wall rosette
M4x6 setscrew
2 x Solenoids
and housings
with filters
and filter
adaptors
Power
splitter
IP 67 Battery box Transformer
B VERSIONS E VERSIONS
Allen key

3
PACK CONTENTS
Power
splitter Allen key
Spout and attachments
(incl. electronic unit)
Tubular base
Wall rosette
M4x6 screw
TUBULAR 1000 B BOX / 1000 E BOX
Rigid pipes
Box mounting pack
(incl. solenoid valves and filters)
4 x Screws
Permanent
panel
Temporary
protective
cover
2 x Angle supports
Battery box Transformer
B VERSIONS E VERSIONS
Cable sleeve
#6x1 1/2˝screws x 2
M4x6 screws x 4
Temporary panel

4
PRE-INSTALLATION INFO
Check contents
Separate all parts from the packaging and check each part with the
pack contents section. Pay attention to the variations of the different
models.
Make sure all parts are accounted for before discarding any packaging
material.
If any parts are missing, do not attempt to install your electronic faucet
until you obtain the missing parts.
Preparation for installation
Flush the water supply lines thoroughly before installing the faucet. Do
not allow dirt, Teflon tape or metal particles to enter the faucet. Shut
off water supply.
Important
All plumbing is to be installed in accordance with applicable codes and
regulations.
Warning
To avoid reflection problems
keep a distance of more than
300 mm. between the bottom of
the washbasin and the spout.

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FAUCET INSTALLATION
Installation instructions for
TUBULAR 1000 B
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Step 1 – Installing the faucet
1. Shut off the water supply.
2. Drill a hole (28 to 29 mm. ) at the place where you want to install the spout
of the tap.
3. Insert the Tubular and its attachments through the wall.
4. Fix the base behind the wall with the hexagonal nut and the disk.
5. Connect the cable leading to the solenoid and the cable leading to the power
supply at the spout to those at the Tubular base.
6. Insert the flexible hoses from inside the wall through the Tubular base. Screw
them to the Tubular spout.
7. Fix the Tubular spout by inserting the nipple into the Tubular base. Make sure
that this area is clean before proceeding. Secure the screw with the Allen key.
Make sure that the aerator at the Tubular spout will be installed facing the
washbasin.
TUBULAR 1000 E

6
FAUCET INSTALLATION
Step 2 - Connecting the water supply
1. Fit the flexible pipes coming from the Tubular
base to the solenoid valve housing.
2. Fit the water supply inlets (hot and cold
water inlet) to the adapter at each of the
solenoid valve housings.
Note: Make sure the filters are located between
the solenoid housings and the water inlets.
Before proceeding to step 3, check that no
objects are in front of the sensor besides the
washbasin.
Remove now the protecting sticker that
covers the sensor.
the solenoid housings and the water inlets.
3. Connect the cable coming from the electronic unit that
leads to the solenoid valves to the power splitter. See the
figure at the left.
Important: This product includes a self adjusting
sensor. The ideal sensor range for the specific
location will be set automatically.

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FAUCET INSTALLATION
Step 3 – Connecting the power source
1.a. For Tubular 1000 B: Connect the
cable coming from the electronic unit at
the Tubular base leading to the power
source to the battery box.
1.b. For Tubular E: Connect the cable
coming from the electronic unit at the
Tubular base leading to the power
source to the transformer. Plug the
transformer into the electricity socket.
2. After you have connected the power
source (Battery or Transformer) wait
about 10 seconds in order to allow the
system to set the ideal sensor range.
Then the product will be ready for use.
3. Turn on the central water supply.
Check for leaks.
Note: Tubular includes a special aerator that allows you
to adjust the water stream direction on site in order to
prevent water splashing if needed. To change the angle
of the water stream, simply move the adjustable tilting
plate by pressing it smoothly.
4. If the automatically adjusted sensor range is not
satisfactory to your purposes, please refer to the section
entitled “Settings adjustment”.
the Tubular base leading to the power
transformer into the electricity socket.

8
FAUCET INSTALLATION
Step 1 – Installing the faucet
1. Shut off the water supply
2. Cut an adequate opening
in the wall for the dimensions
of the Tubular box, the cables
sleeve, the rigid pipes and
the Tubular base (at the place
where you want to install the
spout).
3. Insert the Tubular box through
the wall. Connect the water
supply pipe to the nipple at the
bottom of the Tubular box.
Installation instructions for
TUBULAR 1000 B BOX
&
&
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TUBULAR 1000 E BOX
4. Prepare the support bar for the Tubular
base by assemble the angle supports with
the 4 provided screws. Then mount the
Tubular base through the wall opening
using the 2 screws and anchors provided.
See Fig. 2.

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FAUCET INSTALLATION
Important: The Tubular base
should be installed so that the
outside surface of the finished
wall falls between the minimum
and maximum lines marked at
protective plastic cover.
5. Assemble the rigid pipes from
the nipple at the box to the inlets
at the Tubular base.
6. Insert the cables sleeve inside
the Tubular box through the hole
at the top of the Tubular box. If
the cables sleeve is too long at
the specific location, you can
shorten it as needed. Make sure
you will not damage the cables
inside the sleeve while you cut it.
7. Assemble the temporary panel to the Tubular box.
8. Once the works on electricity, plumbing and tiles
have been finished, cut the temporary protective
cover at the proper mark at the wall level. See Fig. 3.
9. Insert the wall rosette through the Tubular base
and pass the cables from the spout through the
rosette.
10. Connect the cables from the spout to the cables
coming from the cables sleeve.
11. Fix the rosette to the Tubular base with the 2
provided screws.
12. Connect the electronic unit’s connector coming
from the cables sleeve to the power splitter solenoid’s
connector.
13. Connect the cables from the power splitter leading
to the solenoids to the solenoid’s connectors.
7. Assemble the temporary panel to the Tubular box.

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FAUCET INSTALLATION
14. Fix the Tubular spout by inserting
the nipples from the Tubular base.
Make sure that this area is clean
before proceeding.
15. Secure the screw with the
Allen key. Make sure that the
aerator at the Tubular spout faces
the washbasin.
Important: This product includes
a self adjusting sensor. The ideal
sensor range for the specific
location will be set automatically.
Check that no objects are in front of
the sensor besides the washbasin.
Remove now the protecting sticker
that covers the sensor.
Step 2 – Connecting the power source
1. If your model is Tubular 1000 B
Box, the battery box is attached to
the panel. Connect the battery box
connector to the electronic unit
connector.
2. If your model is Tubular 1000 E
Box: place the transformer near
the electricity plug and thread the
transformer’s wire to the box.
Connect the power supply
connector from the electronic unit
coming from the cables sleeve to
the transformer.

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FAUCET INSTALLATION
Step 3 - Connecting the water supply
1. Turn on the central water supply.
2. Check for leaks.
Note: Tubular includes a special aerator that allows
you to adjust the water stream direction on site in order
to prevent water splashing if needed. To change the
angle of the water stream, simply move the adjustable
tilting plate by pressing it smoothly.
3. If the automatically adjusted sensor range is not
satisfactory to your purposes, please refer to the
section entitled “Settings adjustment”.
3. After you have connected the power
source (Battery or Transformer) wait about
10 seconds in order to allow the system
to set the ideal sensor range. Then the
product will be ready for use.
4. Assemble the permanent panel by
screwing the provided four screws.

12
SETTINGS ADJUSTMENT
Adjusting the sensor range with the remote control
Tubular was supplied with Stern’s new Self Adjusting Sensor. The ideal sensor
range for the specific location will be set automatically.
Only if necessary, use the remote control to adjust the sensor range as
follows:
Shut off the water supply. In order to adjust the sensor with the remote control
hold the remote control straight in front of the sensor in a distance of about
4” (10cm). Choose the function you want to adjust by pressing once on one of
the function buttons. After pressing once on a specific function button, a quick
flashing of the red light at the front of the sensor will occur. At this stage, you
can change the adjustment by pressing the (+) or the (-) buttons, every push
will increase or decrease one level. After finishing the adjustment, turn on the
water supply.
Range: Press + to increase detection range and –
to decrease the detection range of the sensor.
Adjusting other settings with the remote control
Flow time (Security time): Press + to increase the
security time and – to decrease it.
Delay In: Changes the time the water will start
flowing when the user’s hands are within the
sensor range. Press + to increase it and – to
decrease it.
Delay Out: Changes the time of water flow after the user’s hands are removed.
Press + to increase it and – to decrease it.
On/Off: Press this function button and the faucet will remain off for 1 minute. To
cancel this function press the on/off again.
Reset: This function allows to come back to all the factory settings. Press the
Reset button and without releasing it, press one time the + button.
will increase or decrease one level. After finishing the adjustment, turn on the
Note: After the reset function is performed, the Self Adjusting Sensor will set
again the ideal sensor range for the specific location. Check that there are
no objects in front of the sensor and wait 10 seconds in order the product
will be ready for use.

13
BATTERY REPLACEMENT
Battery models only
When the battery weakens, the red indicator light will blink at a constant
rate when the user’s hands are within the sensor range. The battery must
be replaced within two weeks.
Always use batteries from a reputable source. Poor quality batteries may
affect the performance of the product.
To replace the battery (battery models only):
1. For Tubular 1000 B: Open carefully the batteries’ box and remove the old
batteries. Replace the used batteries with six new 1.5V AA batteries. Close
the box.
2. For Tubular 1000 B Box: Release the screws at the panel and remove it.
The battery box is located behind the panel. Open carefully the battery’s
box and replace the used battery with a new 9V battery (Lithium battery is
recommended). Close the box and re-assemble the wall cover panel.
Check that there are no objects in
front of the sensor after the battery
replacement was completed.
After you have connected the power
source (Battery or Transformer) wait
10 seconds in order to allow the system
to set the ideal sensor range. Then the
product will be ready for use.
Important: Spent batteries should not be disposed of with
normal household waste. Contact your local authority for
information on waste disposal and recycling.

14
MAINTENANCE
Filter cleaning instructions
This tap is provided with a stainless steel filters preventing foreign particles to
enter the lines. If the water flow has decreased, this may be because the filter
is clogged. The filter can be cleaned as follows:
1. For Tubular 1000 B and Tubular 1000 E: Shut-off the water shut off valve.
a. Disconnect the water supply pipes from the adaptors and disassemble
the filters from it.
b. Wash the filters under running water.
c. Reassemble the parts.
d. Restore the incoming water supplies.
e. Make sure that there is no water leakage.
2. For Tubular 1000 B Box and Tubular 1000 E Box
a. Release the screws at the panel and remove it. Turn off the regulating
valve.
b. Disassemble the solenoid valves by opening the nuts.
c. Remove the filters and wash them under running water.
d. Reassemble the filters.
e. Reassemble the solenoid valves.
f. Turn on the regulating valve and adjust the flow capacity.
g. Make sure that there is no water leakage. Re-assemble the wall cover
panel
Care and cleaning of chrome and special finishes
DO NOT use steel wool or cleansing agents containing alcohol, acid, abrasives,
or the like. Use of any prohibited cleaning or maintenance products or
substances could damage the surface of the faucet. For surface cleaning of
faucet us ONLY soap and water, then wipe dry with clean cloth or towel. When
cleaning bathroom tile, the faucets should be protected from any splattering of
harsh cleansers.
If system chemical disinfection is practiced, chlorine can be used (calculated
chlorine concentration of 50mg/l maximum in water per one hour dwell time)
at service interval frequency.

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SPARE PARTS LIST
Self adjusting sensor kit
Solenoid valve kit
Solenoid housing kit
Transformer
IP67 Battery box
Diaphragm
Optional accessories
Remote control
Battery box for 1 x 9V battery
IP67 Transformer box with transformer
Transformer junction box
Transformer junction box exit with 3 meter cable and
male connector
Mixing valve
Cat.No. 07220056
Cat.No. 07500100
Cat.No. 07231001
Cat.No. 06522025
Cat.No. 06522020
Cat.No. 04500001
Cat.No. 07100002
Cat.No. 06530008
Cat.No. 06530021
Cat.No. 06530013
Cat.No. 06000067
Cat.No. 200070

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TROUBLE SHOOTING
PROBLEM INDICATOR CAUSE SOLUTION
No water
coming out
of the tap:
Water flow
from spout
does not
stop:
Water flow
diminished
1.Sensor flashes
continuously when
user’s hands are within
the sensor’s range.
2. Red light in the sensor
does not flash when
user’s hands are within
the sensor’s range.
3. Red light in the sensor
flashes when user’s
hands are within the
sensor’s range.
1. Sensor flashes when
user’s hands are within
the sensor’s range.
2. Red light in the
sensor does not flash
when user’s hands
are within the sensor’s
Low battery.
1. Range is too short.
2. Range is too long.
3. Battery is completely
used up
4. Unit is in “Security Mode”*
5. Sensor is picking up
reflections from the
washbasin or another object.
1. Connectors between the
electronic unit and solenoid
are disconnected.
2. Debris or scale in solenoid
3. The central orifice in the
diaphragm is plugged or the
diaphragm is torn
4. The water supply pressure
is higher than 8 bar.
Debris or scale in diaphragm
1. Sensor is dirty or covered.
2. Sensor is picking up
reflections from the
washbasin or another object.
Filter or aerator is clogged
Replace battery.
Increase the range.
Decrease the range.
The battery must be
replaced.
Eliminate cause of
reflection.
Connect the electronic
unit connectors to the
solenoid.
Unscrew solenoid, pull
out the plunger and the
spring from the solenoid
and clean them. Use
scale remover material if
needed. When replacing
the plunger, please make
sure that the spring is in
vertical position.
Clean the orifice or
replace diaphragm.
Reduce the supply water
pressure.
Clean the orifice or
replace diaphragm.
Clean or eliminate case
of interference.
1. Decrease the range
or eliminate cause of
reflection.
Remove, clean, re-install
PROBLEM INDICATOR CAUSE SOLUTION
PROBLEM INDICATOR CAUSE SOLUTION
PROBLEM INDICATOR CAUSE SOLUTION
* “Security Mode”: If the sensor is covered for more than 90 sec. the faucet will automatically shut off water flow. To
return to normal operation remove any blockage to re-establish operation.

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LIMITED WARRANTY
This product is covered by a limited warranty for two years from date of
purchase.
During this period, STERN undertakes, at its option, to repair or replace any
faults caused by defective materials or manufacturer defaults that may arise
(see Stern Warranty).
The guarantee does not cover faults or damage caused by incorrect installation
and/or maintenance, wear and tear, battery, or water composition. This includes,
but is not limited to the following:
- Incorrect installation, inversions of supply pipes
- Pressures or temperatures exceeding recommended limits
- Improper manipulation, tampering, bad or lapsed maintenance
- Foreign bodies, dirt or scale introduced by the water supply

18
15 Gan Rave Blvd., 81222 Gan Rave, Yavne, Israel
Tel: [phone], Fax: [phone], [email protected]
www.sternfaucets.com
07.09 015350800