Stirling STR-23RSJAIF User manual

Model Number STR-23RSJAIF
Reverse Cycle Inverter
Split System Air Conditioner
INSTRUCTION MANUAL
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Contents
03 Warranty Details
04 Welcome
05 General Safety Instructions
08 Product Overview
12
15
Getting Started
Features
16 Instructions
21 Troubleshooting Guide
23 Other Useful Information
25 Repair and Refurbished Goods or Parts Notice

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Reverse Cycle Inverter Split System Air Conditioner
Warranty Details
The product is guaranteed to be free from defects in workmanship and parts
for a period of 60 months from the date of purchase. Defects that occur
within this warranty period, under normal use and care, will be repaired,
replaced or refunded at our discretion, solely at our option with no charge for
parts and labour. The benefits conferred by this warranty are in addition
to all rights and remedies in respect of the product that the consumer
has under the Competition and Consumer Act 2010 and similar state and
territory laws.
Our goods come with guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement or refund for
a major failure and to compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the failure does
not amount to a major failure.
YEARS
IN HOME
WARRANTY
5

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Welcome
Congratulations on choosing to buy a STIRLING®product.
All products brought to you by STIRLING® are manufactured to the highest
standards of performance and safety and, as part of our philosophy of
customer service and satisfaction, are backed by our comprehensive warranty.
We hope you will enjoy using your purchase for many years to come.

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General Safety Instructions
IMPORTANT!
This unit comes with separate installation instructions for use by an
appropriately qualified installer. Do not try to install the air conditioner
on your own; doing so will expose you to danger and void the warranty.
It is your responsibility to ensure the unit is installed by a qualified
technician, who should check that it is earthed in accordance with
applicable regulations and install a thermomagnetic circuit breaker.
Read this manual thoroughly before installing and using the appliance.
It contains many important safety statements concerning the use of this
appliance. Always read and observe all safety statements. They reduce the
risk of fire, electric shock and injury when correctly adhered to.
Keep the manual in a safe place for future reference, along with the
completed warranty card, purchase receipt and carton. If applicable, pass
these instructions on to the next owner of the appliance.
Electrical safety
• Voltage: Make sure your electrical voltage and circuit frequency
correspond to those indicated on the appliance rating plate.
• Power plug: Keep the power plug clean. To avoid the risk of electric shock
or fire, insert the plug correctly and firmly into the socket. Check and
ensure that the socket is suitable for the plug, otherwise have the socket
changed. Do not alter the plug.
• No extension cord: Do not use the unit with an extension cord or adaptor.
• Power cord: Do not bend, tug or compress the power cord as this could
damage it. A damaged power cord can cause electric shock or fire.
• Damaged cord: If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualified persons in order to
avoid a hazard. Contact our after sales support line for advice.
• Protect from water: Do not expose the air conditioner to water. The
electrical insulation could be damaged and cause electrocution. Do not
touch the unit when barefoot or parts of your body are wet or damp.
• Do not disconnect during use: Pulling out the plug to switch off the
appliance when it is in operation could create a spark and cause a fire.
• Disconnect when not in use: Ensure that the indoor unit is switched off
and disconnected from the power supply when it will remain inoperative
for a long period and before cleaning or maintenance. Grip the plug when
disconnecting, do not pull the cord.

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General Safety Instructions (Cont.)
Usage conditions and restrictions
• Intended purpose: This appliance has been made for air conditioning
domestic environments and must not be used for any other purpose, such
as for drying clothes, cooling food etc. Only use the air conditioner as
instructed in this manual.
• Alterations: Do not alter the characteristics of the appliance in any way.
• Common sense: These instructions are not intended to cover every possible
condition and situation. As with any electrical household appliance, common
sense and caution are therefore always recommended when installing,
operating and maintaining the unit.
• Usage restriction: This appliance is not intended for use by persons
(including children) with reduced physical, sensory or mental capabilities, or
lack of experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person responsible for
their safety.
• Children: Supervise children to ensure they do not play with the appliance.
• Dust filter: Always use the air conditioner with the air filter mounted. Using
it without dust filter could cause an excessive accumulation of dust or
waste on the inner parts of the device with possible subsequent failures.
• Temperature selection: Selecting the most suitable temperature can
prevent damage to the unit.
• Exposure to cold air flow: Never remain directly exposed to the flow of
cold air for a long time, as direct and prolonged exposure to cold air from
the air conditioner could be dangerous for your health. Take particular care
in rooms where there are children, old or sick people.
• Air flow direction: The airflow direction must be properly adjusted. The
flaps must be directed downwards in heating and upwards in cooling mode.
• Plants and animals: Do not direct the airflow onto plants or animals, as
long and direct exposure to cold air from an air conditioner could adversely
affect them.
• Do not block openings: Do not obstruct the air inlet or outlet of the indoor
or outdoor unit. Obstructing openings reduces the operating efficiency of
the air conditioner with possible consequent failures or damages.
• Keep clear: Do not climb onto or place any objects on top of the unit.
• Do not insert objects: Never insert a stick or similar object into the
appliance. It could cause injury.
• Maximise efficiency: Do not leave windows or doors open for long when
the air conditioner is operating.

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General Safety Instructions (Cont.)
• Smoke or burning smell: If the appliance gives off smoke or there is a
burning smell, immediately disconnect the unit from the power supply and
contact the after sales support line.
Cleaning, servicing and repair
• Disconnect before cleaning: Before carrying out any cleaning or
maintenance, make sure the unit is disconnected from the mains electricity
supply.
• Professional care: Cleaning and maintenance must be carried out by
specialised technical personnel.
• Repair: Only have the unit repaired by an authorised service centre.
Incorrect repair could expose you to the risk of electric shock, fire or
injury. Prolonged use of the unit in such conditions could cause fire or
electrocution.
Please refer to the Installation Manual for safety instructions specific to
the installation of the indoor and outdoor units.

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Product Overview
Indoor Unit
No Part
1 Front panel
2 Air filter
3 LED display
4 Signal receiver
5 Terminal block cover
6 Deflectors
7 Emergency button
8 Indoor unit rating label
9 Airflow direction flaps
10 Remote control
Outdoor Unit
No Part
11 Air outlet grille
12 Outdoor unit rating label
13 Cover
14 Gas valve
15 Liquid valve
QS
• This Reverse Cycle Inverter Split System Air Conditioner is made up of an
indoor and outdoor unit (Fig. 1 & 2), which are connected through properly
insulated copper pipes (not supplied) and an electrical connecting cable.
• The indoor unit is installed on a wall of the room to be air conditioned.
• The outdoor unit is installed outdoors on the ground, or on a wall on
suitable brackets.
• Technical data of the air conditioner is printed on the labels placed on the
indoor and outdoor units.
• The remote control has been designed for easy use.
NOTE: The figures throughout this manual are for illustrative purposes only
and may vary slightly from the appearance of the unit purchased.
12-3
6
4-5
9
11 8
10 7
DISPL AY HEAL TH Y
3D
ON/OFF
SWING
FAN
TIMER SUPER
SLEEP MODE
ECO
CLOCK
12
10
12 3-4
9 8 7 6
5
Fig. 1
QW
QU
QV
QT
12
13
14
15
11
Fig. 2

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Indoor unit LED display
Product Overview (Cont.)
NOTE: The shape and position of switches and indicators may vary slightly
according to the model, but their function is the same.
No LED Function
1 Power Shows that the unit is powered
2 Sleep Sleep mode
3 Temperature display
(if present)
Indicates the set temperature
(in °C or °F)
4 Timer Timer mode
5 Run Unit working
QR STU
1 2 3 4 5
Fig. 3

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Product Overview (Cont.)
No Button Function
1 CLOCK
Press this button to set the time.
When the time is flashing, press
or to adjust the time. Every press
equals one minute, or press and
hold for rapid adjustment. Press
CLOCK again once the time has
been set.
2
DOWN
Decrease the temperature or time by
1 unit.
3 ON/OFF Switch the unit on and off.
4FAN Select the fan speed.
5 TIMER Set to switch on and off
automatically.
6 SLEEP Activate the sleep function.
7 MODE Select the mode of operation.
8SUPER/
TURBO
In cooling mode, produce
maximum cooling performance
(16°C). In heating mode, produce
maximum heating performance
(31°C).
9 ECO
In cooling mode, the room
temperature will be allowed to rise
2°C above the set temperature
before cooling restarts. In heating
mode, the temperature will be
allowed to fall 2°C below the set
temperature before heating restarts.
10 SWING Activate or deactivate movement of
the deflectors.
11 UP Increase the temperature or time by
1 unit.
12 DISPLAY Switch on/off the LED display (if
present).
Remote control
NOTE:
Every time you press
a button, the unit
confirms with a beep
the correct reception
of each action.
1
3
9
8
7
2
4
5
6
10
11
12
Fig. 4

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Symbol Indicator
lFEEL mode indicator
COOLING mode indicator
FAN ONLY mode indicator
DEHUMIDIFYING mode indicator
HEATING indicator
SIGNAL RECEPTION indicator
TIMER OFF indicator
TIMER ON indicator
AUTO FAN indicator
LOW FAN SPEED indicator
MEDIUM FAN SPEED indicator
HIGH FAN SPEED indicator
SLEEP indicator
SUPER/TURBO indicator
ECO indicator
BATTERY indicator
CLOCK indicator
Airflow swing indicator
Remote control display
Product Overview (Cont.)
NOTE:
Every time you press
a button, the unit
confirms with a beep
the correct reception
of each action.
t i mer
he a lt hy
Fig. 5

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Inserting batteries
• Remove the cover from the battery
compartment by sliding it off the housing
(Fig. 7). Insert the new batteries, ensuring
the polarities (+/-) match the markings.
• Refit the cover by sliding it back into place.
NOTE:
• Use two AAA (1.5V) batteries. Do not use
rechargeable batteries.
• Replace old batteries with new ones of the
same type when the display is no longer
legible.
• Dispose of your remote control batteries
in accordance with your local laws and
regulations concerning battery disposal.
Programming the remote control
When you open the battery compartment at
the back of the remote control, a switch will
be visible, above the space for the batteries,
as illustrated (Fig. 7). Set this switch to
the desired mode (HEATING or COOLING)
and temperature display (°C or °F) without
batteries in place, then insert the batteries
and the display will be adjusted accordingly.
Getting Started (Cont.)
IMPORTANT!
If the remote control is programmed for COOLING mode, you will not be
able to activate the heating function. To do this you need to take out the
batteries and repeat the programming procedure for HEATING mode.
+
+
+
Switch
Fig. 7
When you insert batteries for the first time in the remote control, or if you
change batteries, you will need to program the remote control to work in
either COOLING or HEATING mode. This is very easy: as soon as you insert
the batteries, the cooling ( ) and heating ( ) symbols (Fig. 8) will start
flashing.
• Pressing any button when the cooling ( ) symbol is displayed will program
the remote control for COOLING mode.
• Pressing any button when the heating ( ) symbol is displayed will
program the remote control for reverse cycle (HEATING) mode.
Fig. 8

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Getting Started (Cont.)
Using the remote control
• Direct the remote control towards the air
conditioner, as illustrated (Fig. 9).
• Ensure that there are no objects between the
remote control and the signal receiver at the
front of the air conditioner’s indoor unit.
• Operate the remote control from a maximum
distance of 3m.
• Never leave the remote control exposed to
direct sunlight.
• Keep the remote control at a distance of at
least 1m from any television or other electrical appliances.
The remote control may be kept in a wall-mounted holder (supplied). Just attach
it to a suitable wall, as illustrated (Fig. 10), and store the remote in easy reach.
Signal receiver
Fig. 9
Fig. 10
Replacing the batteries
When there is no beep confirmation from the indoor unit, or when the LCD
does not activate, it is time to replace the batteries. Take off the cover at back
and replace the old batteries with fresh ones of the same size and type. See
‘Inserting batteries’, page 13 for detailed instructions.
NOTE: Only remove the batteries from the remote control when the air
conditioner is not in operation.

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Auto-restart function
The appliance is preset to restart automatically and keep the selected
settings after a power blackout or a voltage drop. To deactivate this function,
proceed as follows:
Getting Started
1. Switch off the air conditioner and unplug it.
2. Press the emergency button, then plug in
the unit and switch it on again.
3. Keep pressing the emergency button for
more than 10 seconds until you hear four
short beeps, which indicates that the auto-
restart function is off. To reactivate the
function, follow the same procedure until
you hear three short beeps.
Emergency function
If the remote control is lost, lift the front panel
of the unit to access the emergency button,
then proceed as follows:
1. Press the button once (one beep) if you want the air conditioner to work in
FORCED COOLING mode.
2. Press the button twice (two beeps) if you want the unit to work in FORCED
HEATING mode.
3. Press the button again (a single long beep) to switch off the unit. After 30
minutes in forced mode, the air conditioner will automatically start working
in FEEL mode (see page 20 for details).
ON/OFF
NOTE:
• The shape and position of the emergency button may vary according to
the model, but its function is the same.
• The external static pressure of the heat pump is 0Pa for all models.
Fig. 6
Display PCB

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Getting the most out of your air conditioner
(Based on information provided by the NSW Government on its Environment & Heritage
website: http://www.environment.nsw.gov.au/energy/coolchoose.htm.)
• Keep windows and doors shut. Rooms in which the air conditioner is being
used should be closed off so the room air is recirculated.
• Locate window/wall units on the south side of the house, if possible. Shade
the unit if it is exposed to full sun, but don’t restrict airflow over it.
• Set thermostats at 23-26ºC for summer cooling. Each degree you lower the
thermostat may increase running costs by up to 10%.
• Homes that are insulated require air conditioners with lower heating/cooling
outputs because they can trap the cool/warm air. A fully insulated home will
require less power usage from the air conditioner to reach a comfortable
room temperature However, ceiling sweep fans will help move warm/cool air
back down to floor level in rooms with very high ceilings.
Features
This Reverse Cycle Inverter Split System Air Conditioner is designed to
create comfortable climatic conditions in any room of your home. It consists
of an indoor unit that must be wall-mounted in the room you want to cool, and
an outdoor unit that can be installed on the ground or on an outside wall on
suitable brackets.
Modes of operation
You can set the air conditioner to cool, heat or dehumidify the air, or let the unit
adjust the room temperature automatically to ensure comfortable conditions all
year round. These modes are described in detail on the following pages.
Fig. 11
How it works
• The indoor air, sucked in by the fan, enters the
unit through the grille at the front panel and
passes through a filter, which collects any dust
(Fig. 11).
• The air is then conveyed to the heat exchanger,
where it is cooled and dehumidified or heated,
depending on your setting. The heat removed
from the room is released to the outside.
• At the end of the cycle, the fan releases fresh
air back into the room.
• The direction of the air outlet is regulated by
flaps on the indoor unit, which are motorised
up and down, and can be moved manually right

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The airflow direction (Fig. 12) ensures even distribution of cool air
in the room (or warm air, in heating mode). The SWING button on
the remote control activates the flaps, which direct the airflow up or
down.
Airflow swing control
InstructionsInstructions
CAUTION!
• Always adjust the airflow while the unit is switched off.
• Never attempt to change the flap position manually, as this could
seriously damage the delicate flap activating mechanism.
• DANGER! Never insert your hand or objects in the unit’s air outlet. It
contains a fan that turns at high speed.
• In COOLING mode, orient the flaps upwards
so the cooled air is directed upwards – it will
automatically sink down.
• In HEATING mode, orient the flaps downward,
as warm air tends to rise upwards.
• The deflectors under the flaps can be adjusted
manually to direct the airflow in a right or left
direction (Fig. 13).
Fig. 12
movement Deflectors Flaps
Flap
Fig. 13

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Instructions (Cont.)
Cooling mode
In COOLING mode (Fig. 14) the air
conditioner will cool down the room to your
set temperature and reduce the humidity in
the air at the same time.
• To activate the cooling function, press the MODE
button on the remote control until the cooling
symbol ( / COOL ) appears on the display.
• To activate the cooling cycle, use the or keys
to set the temperature lower than the current
ambient room temperature.
• To optimise the air conditioner’s cooling function,
set the temperature as described above, then also
adjust the speed (see Fan mode, page 19) and the
airflow direction (see page 16).
Heating mode
In HEATING mode (Fig. 15) the air conditioner
will heat up the room to your set temperature.
• To activate the heating function,
press the MODE button on the remote control until
the heating symbol ( / HEAT ) appears on the
display.
• To activate the heating cycle, use the or keys to
set the temperature higher than the current ambient
room temperature.
• To optimise the air conditioner’s heating function, set
the temperature as described, then also adjust the
speed (see Fan mode, page 19) and the airflow direction (see page 16).
IMPORTANT!
• The unit is fitted with a ‘Hot Start’ function, which delays startup for a few seconds
to ensure an immediate output of hot air.
• In HEATING mode, the unit can automatically activate a defrost cycle, which is
essential if there is an excessive amount of frost on the condenser. This procedure
usually lasts for 2-10 minutes, during which time the fans stop operation. After
defrosting, the unit will automatically return to HEATING mode.
• If the remote control is programmed for COOLING mode, you will not be able to
activate the heating function. To do this you need to take out the batteries and
repeat the programming procedure for HEATING mode (see page 12).
Fig. 14
Fig. 15

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Instructions (Cont.)
Timer mode - Timer ON
Program the timer to switch the
unit on automatically (Fig. 16).
• To program the start time, make sure the
unit is switched off.
• Press the TIMER button on the remote
control to activate the timer, then use the
or buttons to set the desired temperature.
• Press the TIMER button again, then use the
or to set the time period after which
the unit will switch on. With every press of
the or buttons, the time will increase/
decrease by half an hour. Keep pressing
until the display shows the time that passes
between programming and the start time.
TIMER will be illuminated on the indoor unit
display (Fig. 17).
• To cancel the set function, press the TIMER
button again.
Indoor display
Timer mode - Timer OFF
Program the timer to switch the unit off automatically.
• To program the stop time, the unit should be switched on.
• Press the TIMER button on the remote control, then use the or buttons
to set the time period after which the unit will switch off. With every press of
the or buttons, the time will increase/decrease by half an hour.
• To cancel the set function, press the TIMER button again.
IMPORTANT!
• Before proceeding with the timed start, program the working mode (with
the MODE button) and the fan speed (with the FAN button). Then switch
the air conditioner off (with the ON/OFF button).
• In case of a power failure or other disconnections from the power supply,
you will have to reset your timer settings.
Fig. 17
Fig. 16

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Instructions (Cont.)
Fan mode
In FAN mode (Fig. 18) only the air
conditioner’s ventilation will be working.
• To activate FAN mode, press the MODE button until
the fan symbol ( / FAN ) appears in the display.
• Press the FAN button to change the fan speed in the
following sequence: LOW - MEDIUM - HIGH - AUTO.
NOTE:
• The remote control stores the speed that was set in
the previous mode of operation.
• In FEEL mode (automatic, see page 20) the air
conditioner automatically chooses the fan speed
and the mode of operation (COOLING or HEATING).
Dry (dehumidifying) mode
In this mode (Fig. 19), the air conditioner
will alternate cooling and fan only cycles
to reduce the humidity in the air, making
the room more comfortable.
• To activate DRY mode, press the MODE button until
the dry symbol ( / DRY ) appears in the display.
Sleep mode
In SLEEP mode (Fig. 20) the unit
automatically switches to quiet
operation and maintains the temperature
at a comfortable level during the night.
• To activate SLEEP mode, press the SLEEP button
on the remote control until the sleep symbol
( /AUTOQUIET ) appears in the display. SLEEP will
be illuminated on the indoor unit display (Fig. 21).
NOTE:
• In COOLING or DRY mode the set temperature
will automatically rise by 1°C every 60 minutes to
achieve a total 2°C increase during the first 2 hours.
• In HEATING mode the set temperature is gradually
decreased by 2°C during the first 2 hours.
• After running in SLEEP mode for 10 hours, the air
conditioner automatically switches off.
Fig. 20
Indoor display
Fig. 21
Fig. 18
Fig. 19

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Instructions (Cont.)
Feel mode (automatic mode)
In FEEL mode (Fig. 22) the unit automatically adjusts the
temperature and fan speed according to the room temperature
(tested by the probe incorporated in the indoor unit) to ensure
and maintain comfortable conditions.
• To activate FEEL (automatic) mode, press the
MODE button on the remote control until the
feel symbol ( / FEEL ) appears in the display.
• The unit will cool, heat or dry the room automatically,
depending on the current room temperature.
NOTE: To optimise the efficient working of the air
conditioner, adjust the temperature (only 2°C),
the speed and the airflow direction by pressing
the relevant buttons.
Ambient temp. Operation mode Auto temp.
< 20°C Heating 23°C
20°C ~ 26°C Drying 18°C
>26°C Cooling 23°C
Fig. 22