Stirling XQG75-F1128BW User manual

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Model Number XQG75-F1128BW
N13275
7.5kg Front Load Washing Machine
INSTRUCTION MANUAL

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Contents
03 Warranty Details
04 Welcome
05 General Safety Instructions
09 Product Overview
10 Getting Started: Installation
14 Features: The Control Panel
16 Instructions
23 Other Useful Information
32 Repair and Refurbished Goods or Parts Notice

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7.5kg Front Load Washing Machine
Warranty Details
The product is guaranteed to be free from defects in workmanship and parts for
a period of 36 months from the date of purchase. Defects that occur within this
warranty period, under normal use and care, will be repaired, replaced or refunded
at our discretion, solely at our option with no charge for parts and labour. The
benefits conferred by this warranty are in addition to all rights and remedies
in respect of the product that the consumer has under the Competition and
Consumer Act 2010 and similar state and territory laws.
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure
and to compensation for any other reasonably foreseeable loss or damage. You
are also entitled to have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major failure.

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Welcome
Congratulations on choosing to buy a STIRLING®product.
All products brought to you by STIRLING®are manufactured to the highest standards
of performance and safety and, as part of our philosophy of customer service and
satisfaction, are backed by our comprehensive 3 Year Warranty. We hope you will
enjoy using your purchase for many years to come.

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General Safety Instructions
This heading indicates that there is a serious risk of
injury if you do not adhere to the warning(s).
This heading indicates that care should be taken to
avoid injury to persons or damage to property.
A tick in a circle accompanies a measure or action that
you should do or follow.
A cross in a circle accompanies a measure or action
that you should NOT do.
Warning
Caution
Read this manual thoroughly before first use, even if you are familiar with this type of
product. The safety precautions enclosed herein reduce the risk of fire, electric shock
and injury when correctly adhered to.
Keep the manual in a safe place for future reference, along with the completed
warranty card, purchase receipt and carton. If applicable, pass these instructions on
to the next owner of the appliance.
Always follow basic safety precautions and accident prevention measures when using
an electrical appliance, including the following:
Electrical safety
• Before connecting and turning on the washing machine, ensure the electrical
voltage and circuit frequency correspond to those indicated on the appliance.
• Only connect the washing machine to a grounded (earthed) electrical outlet.
• Do not insert any objects into the appliance.
• Do not kink or damage the power cord, and position it out of the way so no one
steps on or places anything on the cord or against it.
• Do not overload the wall outlet. Overloading can result in fire or electric shock.
• If the supply cord is damaged, it must be replaced by the manufacturer or its
service agent or a similarly qualified person in order to avoid a hazard.
• Never use this washing machine with a power adaptor or an extension cord.
• Unplug the washing machine from the power supply before cleaning, servicing,
maintenance or moving the appliance. Pull by the plug, not by the cord.
• After use, always unplug the appliance and turn off the water.

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General Safety Instructions (Cont.)
Installation
• Install the washing machine on a flat surface to avoid overturning during use.
• If the machine must be placed on carpet, make sure the ventilation openings in the
base are not obstructed.
• Connect the washing machine to the water mains using new hose sets. Do not
reuse old hose sets.
• Make sure that all water and electrical connections are made by qualified personnel
only, observing the manufacturer’s instructions and local safety regulations.
• Improper installation may result in the risk of fire, electric shock and/or injury.
• We assume no liability for any eventual damages caused by improper or faulty use.
Usage conditions and restrictions
• The appliance is designed for indoor domestic use only. It is not suitable for
commercial use.
• Do not operate the appliance outdoors.
• This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction concerning use of the
appliance by a person responsible for their safety.
• Young children should be supervised to ensure they do not play with the appliance.
• During a hot wash, the door viewing window can become hot. Do not touch it, and
ensure no child or pets comes into contact with hot surfaces.
• Make sure all pockets of clothing to be washed are empty. Hard, sharp objects
such as coins, safety pins, bra wires, nails, screws or stones can cause extensive
damage to the appliance and block the pump.
• Any damage or malfunction resulting from foreign objects is not covered by your
warranty and may lead to expensive repairs.
• We assume no liability for any eventual damages caused by improper or faulty use.
Cleaning and maintenance
• Before cleaning or carrying out maintenance, always unplug the appliance from the
power supply. Pull by the plug, not by the cord when disconnecting.
• Except for the filters that require regular cleaning, the unit has no user-serviceable
parts contained within. Do not attempt to repair, disassemble or modify it. Repairs
made by inexperienced or unqualified persons may cause injury and/or make more
serious repairs to the appliance necessary.
• Check and clean the lint filter on a regular basis.
• This appliance should only be serviced by an authorised service centre, and only
genuine spare parts should be used. Contact the after sales support line for advice.

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General Safety Instructions (Cont.)
Before loading the washing
machine, ensure no pet or
young child has climbed into the
machine.
Do not wash clothes that have
residue of any flammable
materials.
Do not use the appliance if the
power cord or plug is damaged
to avoid an electric shock, short
circuit or fire.
Regularly clean the power plug
to remove dust and dirt and
avoid contact failure.
Turn the machine off before
pulling out the plug from the
socket if the machine
is not in use.
Insert the power plug securely.
Warnings
Use a 240V AC power source.
240V
Do not place any naked flame
sources on top of the washing
machine.

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Ensure the water inlet hose is
connected properly to the cold
water tap and the tap is turned
on before washing
a load.
Do not change the power cord.
If it needs changing, contact a
qualified electrician
or call the after
sales support line.
Do not pull the power cord when
removing the plug.
Do not wash jackets, raincoats,
fishing coats and similar clothes
in the washing
machine.
Cautions
Do not pull out or insert the plug
with wet hands to avoid electric
shock.
No wet hands
To avoid electric shock, fire and
malfunction, do not install this
machine
in a damp
place.
No dampness
General Safety Instructions (Cont.)
Do not allow children to lay or sit
on top of the
washing
machine.

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Product Overview
Front view
1 Detergent drawer
2 Control panel
(see pages 14–15)
3 Housing
4 Stainless steel drum
5 Adjustable legs (4)
6 Door
Back view
7 Water inlet valve
8 Drain hose
9 Power cord and plug
10
7
8
9
Accessories included
10 Water supply hose
Also included, but not pictured
Spanner, 4 screws and hole covers (for
removal of the transit bolts), drain hose
pylons
21
5
6
4
3

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Getting Started: Installation
Unpacking
• Unpack the appliance but keep all packaging materials until you have made sure
your new washing machine is undamaged and in good working order. Plastic
wrapping can be a suffocation hazard for babies and young children, so ensure all
packaging materials are out of their reach.
• Unwind the power cord to its full length and inspect it for damage. Do not use
the appliance if the appliance or its cord have been damaged or are not working
properly. In case of damage, contact our after sales support line for advice on
examination, repair or return of the damaged product.
• Read this manual to familiarise yourself with all the parts and operating principles.
Pay particular attention to the safety instructions on the previous pages.
NOTE: The figures throughout this manual are for illustrative purposes only; details
may vary slightly from one model to another.
Fig. 2
Fig. 3
Fig. 1
Transportation
• CAUTION: EXTREMELY HEAVY!
Team lift or mechanical aid is required
when moving this machine. Keep the
washing machine as upright as possible
during transportation (Fig. 1).
Removal of transit bolts
• IMPORTANT: Before installing the
washing machine, you must remove the
transit bolts from the back of the housing
and cover the holes with the hole covers
provided. Use the supplied spanner to
dismantle the bolts (Fig. 2).
• Keep the bolts in a safe place; you should
put them back when moving the washer,
if you move house. The bolts hold the
drum in place during transit but they
must be removed before use so the
drum can move during the wash and
spin cycles.Leaving the bolts installed
will result in strong shock, noise and
malfunction during the spin cycle!
• Before installation, make sure that the
base protection device (Fig. 3) is not
stuck at the bottom of the washing
machine, otherwise it will affect normal
operation of the washing machine.

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Positioning
• Make sure your washing machine is installed on a solid and flat ground.
• Do not install the machine on sloping ground, on a platform or bracket, on a soft
carpeted surface, on an uneven surface, or on a wooden floor (Fig. 4).
• Do not install it outdoors.
Getting Started: Installation (Cont.)
Fig. 4
Levelling
• IMPORTANT: It is very important to level the washing machine carefully, especially
if your floor is uneven. Failure to do so may result in the machine shaking and
moving during the spin cycle, or out-of-balance problems. To level the washing
machine, adjust the height of the adjustable legs as follows:
1
2
A
B
Fig. 5
• Place a spirit level on top of the washer
and hold it upright against the housing to
identify any inclinations (Fig. 5).
• With the aid of a spanner, turn the
adjusting nut (Fig. 5, A) clockwise to
loosen.
• Adjust the height of the leg by turning the
foot (Fig. 5, B): clockwise to extend the
leg, anticlockwise to lower it.
• Tighten the adjusting nut (Fig. 5, A) to
lock the foot.
• Use the same steps to shorten or
lengthen any other leg that needs
adjusting.

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Getting Started: Installation (Cont.)
Connecting the water inlet hose
Install the water inlet hose to your water tap following the instructions below.
• Check and ensure that the sealing washers are firmly in place.
• Attach the curved end of the hose to the inlet valve of the washing machine.
Tighten the coupling nuts securely by hand (Fig. 6).
• Attach the straight end of the hose to the tap. While holding the hose, turn the
coupling nut clockwise to tighten securely by hand (Fig. 7). (To detach the hose,
first turn off the tap, then turn the nut anticlockwise to loosen.)
• Turn on the taps and check for leaks. Tighten the nuts firmly in case of leakage. If
your water pressure is strong, close the water tap completely, then open it slightly.
Fig. 7
Water inlet valve
Turn clockwise to
tighten
Turn anticlockwise to
loosen
Fig. 6
CAUTION!
• When tightening the coupling nut, take care not to damage the water inlet valve
joint. Apply force evenly and do not twist the water inlet valve.
• If connecting the machine to a hot water tap, make sure your hot water from the
tap is no hotter than 50°C.
• Use only the new (supplied) hose with your new appliance. Do not use a hose
from an existing machine, or one that has been used previously.

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Getting Started: Installation (Cont.)
Fig. 8
Installing the drain hose
• When the washing machine is not in use,
leave the drain hose at the back of the
machine, as illustrated (Fig. 8).
• When the washing machine is in use, put
the drain hose into a drain spout (or into a
sink/tub), as illustrated (Fig. 9).
• Do not immerse the end of the drain hose
in water.
Fig. 9
CAUTION!
• While the washer is in use, make sure the height of the drain hose is not higher
than 120cm above ground, otherwise the washer will not drain water well.
• Never lay down the drain hose, as water will be discharged.
• Be sure the drain hose is properly routed so it will not kink or lift off the sink.

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Features: The Control Panel
• The columns show the selected settings: water temperature, wash time, number of
rinses, spin time, and spin speed.
• The preset time (delay start), remaining time, child lock and door lock indicators
come on when the function has been selected.
• The digital display shows the remaining time, or an error message.
INDICATORS
• Press these buttons to
select the relevant wash
program cycle (course)
according to your type
of washing: wash time,
number of rinses, spin
time.
COURSE Buttons
• Press this button to set
the water temperature.
• See page 17 for various
default temperatures.
• For a COLD wash, press
until the indicator is no
longer illuminated.
TEMP. Button
• Press this button to set
the spin speed according
to your type of washing.
• For some programs the
spin speed is automatically
set, or limited.
SPIN SPEED Button

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Features: The Control Panel (Cont.)
• Press this button to preset
the finish time of the
washing program.
PRESET Button
• Turn this dial to choose
the correct program
appropriate for your
washing.
PROGRAM Dial
• Press this button to
lock the buttons so that
children cannot interrupt a
wash program.
CHILD LOCK Button
• Press this button to start the washing
program after all options have been set.
• During the wash, press this button to stop
the washer temporarily; press again to
restart.
START/PAUSE Button
• Press this button to turn
the power on or off.
• The machine will
automatically turn off the
power at the end of a
washing program.
POWER Button

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Instructions
Before first use
Before using the washing machine for the first time, review the following important
points and make sure that:
• All transit bolts are removed.
• The washer is stable and level. If necessary, adjust the adjustable legs to stabilise
the washer (see page 11).
• The water inlet hose is properly installed (see page 12).
• The power plug is firmly inserted into a nearby power point and power is switched
on to the outlet.
• The water tap is open.
• The drain hose is properly installed. Hang the upper end of the hose over the
laundry sink or into a drain spout (see page 13).
Before washing your first load of washing, we recommend you run a complete cycle
without laundry items. Select the TUB CLEAN program and run the machine until the
end of the program.
Detergent recommendations
• Type: Use only low-sudsing detergents and clothing care preparations that are
suitable for use in a front load washing machine.
• Amount: Use detergent in the amounts recommended on the detergent packaging.
Dosage depends on your amount of washing, the degree of soiling, water hardness
and the washing performance of your chosen detergent. Using more detergent than
recommended will affect rinse performance; using too little will give poor washing
results.
• Add detergent into the detergent drawer, as follows:
The compartment on the left is for low-sudsing powder or liquid
detergent for the main wash, suitable for a front load washer.
Concentrated liquid detergents should be diluted 1:2 with water.
If you want to use bleach in your wash, it must be diluted according
to the instructions on the bottle. Never pour bleach directly onto the
washing, as this can cause stains or fading of coloured garments.
The middle compartment is for fabric softener. It will be dispersed
through the washing during the last rinse cycle. Concentrated fabric
softeners should be diluted as required. Do not fill past the max. line.
The compartment on the right is for pre-wash detergent. (The HEAVY
DUTY wash program has an automatic prewash cycle.)

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Program selection guide
Program
Bold numbers listed below are the program’s default settings.
Numbers in (brackets) are the options available.
Water
temperature
(°C)
Wash time
(min)
*
Number of
rinses
Spin time
(min)
Spin
speed
(rpm) **
Total time
(min,
approx.)
NORMAL
#
30
(Cold, 30, 40,
60, 90)
30
(10, 20, 30,
50)
2
(1~4)
6
(1, 3, 6, 9)
700
(500~Max.)
73
HEAVY DUTY
(includes prewash)
30
(Cold, 30, 40,
60)
50
(10, 20, 30,
50)
3
(1~4)
9
(1, 3, 6, 9)
700
(500~Max.)
131
CREASE CARE 30
(Cold, 30, 40,
60)
30
(10, 20, 30,
50)
2
(1~4)
1
(1, 3, 6)
700
(500~900)
68
CUSTOM 60
(Cold, 30, 40,
60, 90)
50
(10, 20, 30,
50)
2
(1~4)
6
(1, 3, 6, 9)
Max.
(500~Max.)
123
BLANKET ---
(Cold, 30)
20
(10, 20, 30)
3
(1~4)
6
(1, 3, 6, 9)
700
(500~900)
78
QUICK
(2kg max. capacity)
--- 10
(10, 20, 30)
1
(1~4)
3
(1, 3)
700
(500~900)
35
SYNTHETIC
(2.7kg max. capacity)
30
(Cold, 30, 40)
30
(10, 20, 30)
2
(1~4)
6
(1, 3, 6, 9)
700
(500~900)
73
WOOL
(2kg max. capacity)
---
(Cold, 30)
20
(10, 20, 30)
2
(1~4)
3
(1, 3)
500 60
WASH 30
(Cold, 30, 40,
60)
30
(10, 20, 30,
50)
--- --- --- 33
RINSE --- --- 1
(1~4)
--- 700
(500~900)
15
SPIN --- --- --- 6
(1, 3, 6, 9)
700
(500~900)
10
TUB CLEAN ---
(Cold, 30, 40,
60)
50 1 3 700
(500~900)
75
* Wash times shown during use could be different from the actual time needed. Times depend on the
water pressure and temperature, drainage conditions, and the weight and texture of your wash load.
** As the weight of the wash load and the detergent quality vary, rinse results may be unsatisfactory if
the spin speed is low. If this is the case, increase the number of rinses.
# To wash a normally soiled cotton clothes load, use the following setting: NORMAL, 40°C, 30 minute
wash, 2 rinses, 6 minute spin, maximum (1200RPM) spin speed. Total program time will increase.
Instructions (Cont.)

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Instructions (Cont.)
Fig. 10
Normal usage
General preparation
1. Make sure the washer is properly set up:
the drain hose and water inlet hose are
both connected, the tap is open, and the
power is connected and switched on.
2. Before washing, remove any coins,
keys and other hard items from pockets
(Fig. 10). Close any zippers to prevent
damaging your clothes and the wash drum.
Brush dirt and sand off clothes and turn
pockets inside out.
3. Sort your washing into appropriate loads: whites, coloureds, cottons, delicates,
heavily soiled, etc. Place delicate items into a wash bag for protection.
4. Put your washing in the machine, loading items uniformly in the drum.
5. Close the washing machine door.
6. Add washing detergent to the detergent drawer (see page 16 for details).
Washing a load
7. Press the POWER button.
8. Turn the PROGRAM dial clockwise to select your wash program. The machine will
automatically select the default wash cycles listed on page 17 (wash time, water
temperature, rinse and spin details).
9. Press the START/PAUSE button, the washer will start the program.
10. At the end of wash program, the buzzer will sound to alert you that the program
has finished before the power is shut off automatically.
11. Close the water taps and unplug the power plug from the wall outlet.
NOTE:
• To customise a program yourself, see opposite for details.
• Details for the WOOL and BLANKET programs follow on the next two pages.
• To select a single wash, rinse or spin cycle only, see page 22 for details.
Locking and unlocking the door
Once you have pressed the START/PAUSE button, the door lock icon will come
on and the door will lock automatically and will remain locked until the program has
finished. If you forgot to add an item and the program has already started, press the
START/PAUSE button. The program will stop temporarily and after two minutes,
the door may be opened. Add the extra item, close the door and press the START/
PAUSE button again to resume the program.
NOTE: The door cannot be opened if the water level or temperature is too high.

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Instructions (Cont.)
The CUSTOM program
Select the CUSTOM program if you want to customise a wash program. Here you can
set the water temperature, wash time, number of rinses, spin time and spin speed
according to your specific needs.
Washing a custom load
1. Prepare the machine and your washing as listed under points 1–6, opposite.
2. Press the POWER button.
3. Turn the PROGRAM dial clockwise and select the CUSTOM program.
4. Press the TEMP / WASH / RINSE / SPIN / SPEED buttons to set the wash
temperature, wash time, number of rinses, spin time and spin speed.
5. Press the START/PAUSE button, the washer will start the program.
6. At the end of wash program, the buzzer will sound to alert you that the program
has finished before the power is shut off automatically.
7. Close the water taps and unplug the power plug from the wall outlet.
The WOOL program
Select the WOOL program to wash woollens and other delicate garments.
Washing a delicates or woollens load
1. Prepare the machine and your washing as listed under points 1–2, opposite.
2. Sort your delicates or woollens by colour and fabric type. Always wash light and
dark coloured items separately.
3. Place small or very delicate items into a wash bag for protection.
4. Put your washing in the machine, loading items uniformly in the drum.
5. Close the washing machine door.
6. Add a detergent designed for woollens and delicates to the detergent drawer (see
page 16 for details).
7. Press the POWER button.
8. Turn the PROGRAM dial clockwise and select the WOOL program.
9. Press the START/PAUSE button, the washer will start the program.
10. At the end of wash program, the buzzer will sound to alert you that the program
has finished before the power is shut off automatically.
11. Close the water taps and unplug the power plug from the wall outlet.
12. Do not leave woollens in the machine after the wash. Take them out straight away
and dry them flat in the shade, or as instructed on the garment label.
NOTE:
• The wash capacity for the WOOL program is 2kg or less.
• The WOOL program cannot be preset for a delayed start.
• Do not wash woollens at temperatures higher than 30 degrees.

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Instructions (Cont.)
The BLANKET program
Use this program for washing blankets or other bulky items.
Washing a bulky load
1. Make sure the washer is properly set up: the drain hose and water inlet hose are
both connected, the tap is open, and the power is connected and switched on.
2. Fold the blanket as illustrated in Fig. 11.
3. Close the washing machine door.
4. Add a suitable detergent to the detergent drawer (see page 16 for details).
5. Press the POWER button.
6. Turn the PROGRAM dial clockwise and select the BLANKET program.
7. Press the START/PAUSE button, the washer will start the program.
8. At the end of wash program, the buzzer will sound to alert you that the program
has finished before the power is shut off automatically.
9. Close the water taps and unplug the power plug from the wall outlet.
NOTE:
• The wash capacity for bulky items made of 100% synthetic fibre is 2.7kg or less.
• The wash capacity for bulky items made of 100% cotton is 2.0kg or less.
• Do not twist or roll clothes into a ball before putting them into the wash drum.
• Do not place blankets in a net bag for machine washing, which could cause
abnormal vibration and possible damage during the spin process.
• Do not wash blankets at temperatures higher than 30 degrees.
• Do not machine wash shag pile rugs or blankets.
• Do not wash electric blankets or electric throw rugs.
Fig. 11
Fold in two by the
short side
Fold once again in the
same direction
Place into the wash
drum as illustrated
CAUTION!
The machine may shock heavily during the spin cycle if you are only washing
a few clothes or a single, big or heavy item. To avoid this, add two to three
extra items into the drum.